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Axis Bank Complaints & Reviews

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Last updated Sep 5, 2024
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Axis Bank reviews & complaints page 458

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V
Varun V.vroon
from Bengaluru, Karnataka
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Not able to login for axis bank mobile app n unable to set mpin

Address:Bangalore, Karnataka, 560054
Website:axis mobile bank app

I m nt able to set my mpin in my axis bank mobile app... N the service is unable when i login n am nt able to even login bcause it is asking for mpin n am nt able to set my pin n login too. So i[censored] kindly ensure y am nt able to login n set my mpin as it showing its been a year old updating my mpin.. Bt am nt able to even set my mpin coz am nt able to login...
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B
binita sen
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Outward remittance

Address:Cuttack, Odisha, 753003
Website:www.axisbank.com

My father had transferred an amount of S$1010 to my DBS account from axis bank India. This transaction was done on 09-May-2017. Till date I have not received the money. The transaction reference number is: 0741ROR1720670 (sender's reference).
In spite of complaining multiple times to the bank, they haven't provided any information about the money.
The money was sent on an emergency purpose!...
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R
robinpaul
from Delhi, Delhi
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Refund of disputed payment

Address:New Delhi, Delhi, 110018
Website:www.axisbank.com

Hi,
I made a transaction of 961.95 rs to more shoping (Aditya birla group) which should reversed to my account but when i contacted to axis bank they told me that it will take time of 120 days to solve this issue. So kindly help me to get it done as they are taking too much time to refund my money back. Here is the complain reference no[protected].

Kindly find the attched screen shoyt of their reply...
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B
Brynden Bloodraven Rivers
from Deulgaon Raja, Maharashtra
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Recharged with rs.345, account got debited but recharge is not successful.

Address:Washim, Maharashtra, 444504
Website:Axisbank.co.in

I was trying to recharge my airtel account. When i completed the amount filling of 345 and conifrmed the otp it suddenly said "recharge request failed". The amount of 345 is debited from my account. This is not first time just 10 days earlier o recharged with 293 and that got failed too. But after complaining about it at consumercomolaints.in i got rs 293 credited to my account after 5 days. It isn't the good way to get money back.
I...
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G
Gurmukh Kotwani
from Gurgaon, Haryana
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Delay in opening current account (5 months)

Address:New Delhi, Delhi, 110024
Website:www.axisbank.com

We filed an application form, along with all required documents, in month of december 2016 for opening of current account with axis bank, b-6, lajpat nagar-2, new delhi-110024. But even after period of 5 months neither account has been opened nor we have been provided with reason for delay. We are customer of the branch from the day of its opening and already have 2 current accounts and 5 saving bank accounts. We fail to understand this indifferent...
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M
May2raj
from Amritsar, Punjab
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Refund of amount debited extra

Address:431136

My acc no[protected] has been debited twice on 29.04.2017
But till date refund not yet credited of rs 3647.25.

Please arrange to credit the same asap.
Complaint no is 31117865

Arrange the refund on urgent basis.
As my all rest transaction are pending since 15 days.

Awaiting your quick response.
Your ivr executive are not responding well.
The are misguiding.br...
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O
Oihika Datta
from Baharampur, West Bengal
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Negligence of customer services at berhampur, branch, murshidabad west bengal

Address:742101
Website:[email protected]

Sir,
I am an account holder of berhampore axis bank. Everytime i visit the bank your stuff doesnot cooperate with anything.. i have paid visit over 7 to 8 times last month but they didn't update my passbook.. every they gave excuses that link is disabled or stuff is not available. Their dont care attitude make other customers irritated. Kindly take action. Otherwise i will have to close my account.
Regards
Prasanta...
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R
Ram Gaykawad
from Pune, Maharashtra
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Regarding my Personal loan CIBIL issue

Address:Nagpur, Maharashtra, 440001
Website:www.consumercomplaints.in/new_complaint

Dear sir/mam,

I had availed personal loan of amt 125000 rs for the tenure of 36 month dated on july 2012 having agreement no ppr[protected] my customer id is[protected].
From july 2012 to july 2014 i had paid all emi on time but later on due to my personal reason (Medical) i was unable to pay future emi on time.
Then mrs sarika from axis bank br mumbai call me to close the loan as it impacting my cibil score...
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P
PARAS BORA
from Mumbai, Maharashtra
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Request for Reversal of Joining fees of Credit card

Address:400002

Dear sir

Ref :- credit card no. [protected] in the name of paras bora
Sub :- request for waiver of joining fees for said credit card
I am in receipt of credit card statement showing amount payable rs. 4025/- as joining fees. I wish to state that, when your representative mr. Shailesh agrawal came to our office for application of said card, he clearly told that there is no joining fees and that why i...
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Address:Bangalore, Karnataka, 560001

Consolidated dp charges are being deducted from my account with out any notification. What are these consolidated charges for which the bank is charging me on. I dont even use a demat account from axis bank.

These charges vary from time to time. The screen shot for the deductions have been attached. I have been charges rs-407.54 once and other time it was rs 747.50.

What are these charges? If they are genuine...
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S
Srinivas Phani Kumar
from Hyderabad, Telangana
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Credit card incorrect billing

Website:www.axisbank.com

I have a credit card with axis bank. I have an emi on the card for 18k for 6 months. When i received statement for may, i have 2 emis in a single bill for same amount.in case if i didn't check, i might have ended up paying the incorrectly generated bill. Upon complaining, they told they would resolve within 24 hours. 3 days passed and no action yet... Disgusting axis service....
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A
alex daniel
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed

Address:600091

The refund was processed from amazon on May 6 2017 and this was supposed to be processed maximum within 3-5 business days and it still has not been processed never experienced it with axis bank and this hectic and there are like two customer care number and whenever i contact them some random agent picks up the call and says this is the wrong department and he tells me to disconnect and call again and more over he doesn't have an option to...
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L
lily Roychaudhury
from Dhupgari, West Bengal
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Case of harassment regarding home loan top up

Address:Kolkata, West Bengal, 033

Dear axis bank,

Iam a customer of your bank science a long time account no [protected].
Now iam facing an acute problem regarding the service of axis bank, 7, shakespeare sarani, kolkata - 71, west bengal.

On november 2016 one bank representative came to my office for approaching home top up loan of my excising home loan. Bank representative name mr. Dilip khesari, mob no [protected]. He explained me...
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N
NIKUNJ SAVLA
from Chennai, Tamil Nadu
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Benetton Watch

I have received coupon code through which i have booked Benetton watch by paying shipping cost of Rs.399/- & the amount is debited from my axis bank account. Reference id is generated of the same but as soon as i save it went back to home so i am unable to save it. Further no message or email has been received that you have placed the order.

But after that i have not received further communication regarding confirmation of...
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U
Uday Kumar A K
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated me by saying placement in axis bank. I paid rs 25000 to them.

Address:Bellary, Karnataka, 583104
Website:consumer complaints

My sel[censored]day kumar a k.. N m from ballari (Karnataka). I got a call from the recruitment agency named abel placement services from delhi, she told ur application selected for axis bank as a back office pay rs 2000 for online exam i paid and 6500 rs. For document verification i paid.& they ask for offer letter 15000 after getting payment she give us a fake letter pad axis bank and when i visited there they totally rejected it...
Now...
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V
vishal.upad008
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False communication by loan agent, now, bank obstructing returning of certificate of insurance for home loan within free lookup period

Address:302025

Maxlife insurance: policy no. 35002367 certificate insurance no. Phr[protected]

I received the certificate of insurance via speed post (Eh[protected]in) on 28/04/2017. It has a clause which says, i can return this certificate within free look up period, which is 15 days, or 30 days (If purchased from distant marketing) from the date of receipt of this certificate.

So, it's still in free look up period in either...
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Website:Axis bank

1. Your credit card application for axis bank neo mastercard with reference no 8477521 has been declined. Pls call [protected] if you did not apply
2. Hello, your credit card for card no xx6344 has been delivered at your address on 25-apr-17 12.00.00 am. Thank you for banking with us. Have a nice day!
3. Inr12907 was spent on your credit card xx6344 on 12-may-17 at kataria auto mobil. Avbl lmt: rs.162093 track spends with axis...
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P
Pooja Prabhu Nayak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent non cash issue in the ATM

Address:Mumbai City, Maharashtra, 400051

Greetings,

This is to inform you that the AXIS bank ATM situated at the Kalanagar, Bandra east Branch is frequently without cash for the past one month. Due to no cash availability here, we have to withdraw money from other ATM's due to which Axis bank also charges us transaction fees for the same.

When I tried talking to one of the employees of the bank since the Manager did not come to work, he blatantly...
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A
Apu11
from Mumbai, Maharashtra
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Harassment after approval of personal loan

Address:Gurgaon, Haryana, 122015

Dear Axis Bank,

I have applied for a personal loan at your bank on 26th April, 2017. I have got a message from your bank on 29th April, 2017 and it was stated that your bank has approved my personal loan through loan application id 6398455.

your executive Mr. Sandeep Miya (Mob No: [protected]) has came to my office on 04th May, 2017 and take my signature on the loan agreement and he has also taken post dated...
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S
Shraddha Kanojiya
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary balance deductions

Address:Thane, Maharashtra

Your a/c is debited rs 172.5 on[protected] info: dr card charges annual
Your a/c is debited rs 172.5 on[protected]info: dr card charges annual 4505xxxxxxxx0936
Inspite of mentioning it's annual this is the second time in a year that this is done. It's weird how axis deducts charges saying they are annual more than once in a year. And this is not for the 1st time but since i was a new customer then i didn't understand things...
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