Axis Bank Complaints & Reviews

The edc machine is not working over the last 7 days and the same has been intimated to your mumbai toll free no. from where we have got a reply to contact the local axis bank, where again i have been instructed to approach mechant.helpdesk where it is not available any where, the contact head at branch mr ashok singh no.[protected]. is either very busy or simply does not pick phone leaving the customers with no choice to get there complaints rectified. please inform us of a institutional method where customers can either log in or call to get their grevences rectified and track their complaints.

Hi,

It's been really frustrating guys that, we keep rounding around you to get our problem solve but rather than solving the problem you people keep ignoring the things. This is my complain no. [protected], firstly you suggested that this will resolve in 1 month now when i call you today customer care representative suggesting me that please go to your branch and with an application then we will do the needful. So i am not getting why you are giving us this customer care no. For any issue if you aren't able to do anything.

My name is Abhay Sarin.I opened an account in axis bank on 9th of may.But my account is still not activate.Whenever I go the bank they give me improper reasons.What is this?They assure you to giving loan in just two days, and thay are taking 10 days for account activation. Some action should be taken by authority.
Branch name and address-Axis bank LTD maqbool aalam road Varanasi.
Mobile no-[protected]

This is from silver crest resort thekkady. We already registered a complaint about our swiping machine. Its didn't working properly. This is a resort so guests all are paying payment by credit card, they are not using cash so it is very difficult to us. The problem of credit card machine is we can take the audit report details but the batch close details is not coming because this problem we can't swipe the card when guest come and gave the card. This is a big problem for us. We already registered a complaint on may 2nd, the complaint registration number is chld[protected]. So please take immediate action about this. Thank you

This is om prakash chitlangia as contact no. [protected], i availed services of credit mantri to improve my cibil or credit score. I pay for 1 query amount 750 each with tax but one month gone none of the executive responded and nothing happens. Every time when call on toll free no. They said they forward complaint to concerned department and that department call us. But didn't receive ant call till date. Again i called the executive several days but he switched off the phone. Its very poor and pathetic service. I think its fake and fraud compan

Customer ID[protected]
A/C no. -[protected]

Why its taking this long to activate a account. It has been 10 days now and still i have no clue when you guys will activate my account. your staff has uploaded all my documents and signature online in front of me and now whenever i visit bank they say, your account will be operative till evening. this is story of everyday now i want my money back.

Hello, One week back I did open my salary account in Axis Bank, still it is not activated, Although I have submitted all the required documents. Axis Bank, Hyderabad.
My Bank A/c No is [protected].
Name: Abdul Kareem Shaik.
Mobile: [protected]
Kindly consider my issue and take some proper action.

Thanks &r egards,
Abdul Kareem Shaik
Hyderabad.

To all international and national readers …read about a thief and fraud bank known as axis bank:

• axis bank is cheat bank with extremely poor standards and extremely poor moral and ethics as bank;

• it does wrong calculations most of times to cheat customers;

• axis bank does not leave any opportunity to charge customers inethcially and wrongly;

• axes bank rac gurgaon has misbehaving, rude officials who speak rudely with customers are unhelpful and give wrong commitments to customers;

• i suggest customer to minimise your relationships with axis bank;

• axis bank si inefficient and unsupportive to customers; please ensure you do not sign any axis bank documents trusting the officers of axis bank who are lairs and inethcial and will do anything for their petty commission including giving wrong promises.

• we have written our plea to:

•

But axis bank maanegemnt is sleeping or intentionally corrupt to cheat customers;

Read my story and experience with axis bank and details below

Complaint/ grievance: loan agreement no: phr[protected]Customer id[protected]

Loan in name of sarika ahuja

This is complaint regarding the loan agreement no as above processed at axis bank rac gurgaon;

It has been 12 days since we emailed the complaint to axis bank:

Axis bank has not been able to resolve the complaint to we are approaching banking ombudsman and axis bank higher authorities and also blogging this on internet for poor services given by axis bank, wrong promises given by axis bank, and careless mistakes in our home loan application;

Email response to our complaint by axis bank:

We confirm receipt of your email dated april 30, 2017 at the nodal officer’s desk regarding delay in loan processing.

The said complaint is being investigated by the undersigned and we will revert with the status of the case by may 8, 2017. The reference number is 14638011.

We solicit your patience and understanding in the interim. Regards,

Abhishek korgaonkar,

Nodal officer team, axis bank ltd

Tel:[protected]

I demand response and resolution of this complaint urgent;

And i am already putting this complaint for resolution to internet consumer protection forums and banking ombudsman in parallel highlighting poor services and inefficiencies of axis bank processes;

Cheating no 1) we applied for axis bank loan in march 2017, but without telling me the agent got signed and sued by loan docs verification proofs to open bank account without our consent;

Cheat no 2) when we got to know that axis abk account si applied for us without our consent, we insisted that the loan should eb debited from our salary account which is with hdfc bank (Hdfc bank si thousand times more ethiocal and moral as compaerd to axis abnk);

But very clevvery and without our consent the rac gurgaon axis bank aligned our emi with a xis abnk instaed fo hdfc bank;

Cheating no3) axis abnk custoemr acre caleld su telling su that you have been given wrong information by axis rac gurgaon and your account with incur charegs is you do not maintain minimum balance and if you apply for debit card; so we asked tehm tehat we will close our account but as of now, please do not apply for debit card;

Cheating no4) my axis abnk ddraft was puleld out from axis bank on 12th april and per information to me, they ahd to give the cheack to idbi abnk on 12th morning itself; but axis bank lawyer in rac noida went on elave and so my cheque was not given todibi and me as custeomra was charged for interest on balanec transfer amount sinec 12th april despite it ebing not my fault that tehe axis bank lawyer went on leave on 12th april.

Cheating no 5) after all these poor experiences, i was fed up with axis bank and decided to minimise or finish my loan from axis bank, but against rbi policies that customer can prepay loan by his wish and close his account; but axis bank very inethcially have pulled a condition on customers that they cannot prepay a loan before emi date and can do it once a month; this si just to increase their profits at cost of customer comfort and proving again that axis bank si inethcial bank;

Cheating no 5) i paid axis bank prepayment amount with intention to close axis bank loan on 12th may 2017; but i have been following up for my updated statement with reduced principal despite sharing deposit slip since 12th amy, and extremely poor and harassing axis bank is not responding;

The issues is escalated to nodal officer named abhishek kargaonkar who could not resolve this case in 3 weeks so the issue is pushed to pno department axis bank but it is still pending since a week;

Axis bank si shameful bank in india nd full of cheats;

I suggest every reader to stay away from it.

Retaliation: since i have taken axis bank loan, i am writing thousands of blogs telling people and raedesr about axis bank and the way they harassed and cheated me not only on indian portal but international portal;and working aggressively against axis bank so that people can stay away and never opt for any axis bank products;

Even foreigners who read about india will read about shameless and in-ethical bank named axis bank;

I promise to readers that me as a custom will never open axis bank saving account, will never apply for any credit card or debit card from axis bank; will always say bad about axis bank and will never suggest axis bank to any of my friend and families; i suggest the same to you.

I have written multiple emails to all the below but no help or resolution from axis bank so far:

Axis bank, siwan (Bihar) branch approached me to open account and i gave him cheque of 40000rs. For opening dated 17-5-17. But still i am waiting for activation of my account and already i mentioned account in buisness which was provided in welcome kit. Kindly solve my problem otherwise i am compelled to suffer from loss. A/c no.[protected]. Please solve my problem for which i would be happy.

My name is neeraj kumar khare and I am your customer from 2010 to till date. Earlier I was a Personal loan with you which I have completely paid to Axis Bank and recently I have applied one more personal loan which amount 540000 and interest rate 13.49% but now the time I am very disappointed with your fake commitment and now we are going to take legal action about this.
My loan process was began on date[protected] at 6:03 PM through Ms.Somaya who is my account RM. She is called me and I request to them for Personal Loan. She is shared my number someone Mr.niranjan who is taking care personal loan in Delhi and he is called me on same day at 7:00 PM with the mobile no. [protected], telling that you have shared only PAN Card & Addhar Card because your pre approved loan and you have paid 1.5% processing fees and I am ok with 1.5% processing fees and next day, he has received my documents and on date I got the message from axis bank you account no …..04 has been credit xyz amount on date 18.-5.2017 when I checked that it is all most 12470 deducted u when I called on customer care that he is telling that we have charged 2% processing fee.
I have not received any call from Axis bank that we have revised your processing fee and also mr. nirjan who is employee of axis bank is cheating with us and wrong guidance if you want to call recording so, i will shared with you. I have all the recording which I have received by axis bank. Kindly wave up my processing fee otherwise, I will take legal action against the same.
One more point which I want highlighted that Mr.Nirjan is trying to sell HDFC Policy and he is telling that it is mandatory when I was telling that it is not mandatory then he is agreed but he is behave like rudely. So he is employee of axis bank but selling the policy of HDFC Bank and when customer is not taking the policy so, he is behave rudely.
My Loan No is PPR[protected]

I am residing in chennai and I bought axis active band in Apr and till now i could not find one single outlet that accepts non contact payment.

None of the outlets indicated in website "https://www.axisbank.com/axisactive/index.aspx" are aware of axis active band non contact payment and all of them have only conventional POS.

In addition, many addresses are wrongly indicated.

Paytm have made refund for one of my order cancellation and I have received the msg from paytm stating your refund process is completed and axis bank have given reference no for successful transaction of refund. But axis have not credited the amount to my account. Please help.

"AXIS just gave us a reference number 75503727134013293275610 for successful refund of Rs 5867 from Paytm to your bank account for your Order ID [protected]. Your bank could take few more days to credit the amount to your account. Please contact your bank's customer care for any further query quoting this number. "

When contacting axis customer care I have been informed that they will check the status is 14 working days and create a ticket for me that will take again 21 working days to process​.

What is issue I don't understand as paytm have already credited the amount to axis they should have credited to my account.

Dear sir
I have an employee of Axis securities ltd
Emp code asl/hyd/158152
Kotoju koteshwar chary
When the joining o[censored]r company I was submitted documents for salary account also the date is 27 th of April 2017 didn't give instant kit and it is filled up by manully
I asked the hr sir so many times he was not responding well
Document details are
Adhar I'd[protected]
Pan I'd EDQPK2624K
EMAIL [protected]@GMAIL.COM
MOB NUM [protected]/[protected]
Please help for me
Thanking you

Dear sir I am an bamul agent at Bangalore where as our payments will be deposited at the nearest branches I regularly deposit my billed amount at axis bank Srinivas Nagar branch Bangalore in here as on 18-05-17 the Cashier told me that no cash will taken for deposit from bamul agents after 3pm where as other deposits are taken till 3.30 pm but they will only reject these bamul agents payment if asked for some notices about this issue an asst manager may says what he says is final and what he fixes is the time for bamul agents he speaks in an arogent manner and shouts at the agents with an improper language and these people have coated some of the IPC section no and sticked some print outs to the Cashier counter and also a printout which clearly says videography is an offense with this mishandling the customers and disrespecting many of the bamul agents. I hope these people will be treated well for there misbehave at this branch

My father did a transaction on 20 may 2017 money has been deducted but he has not received money and bank is not helping him same thing happened with my friend axis bank is one of the worst bank their service is so worst i want justice.. I request rbi to sue this bank i will close everyones account registered with axis in my family and will suggest to my friends and relatives to do same this bank should be closed they are ripping of innocent people am so much angry i hope this message will help me somewhere if not i will talk to authority i will post this message on all social websites... They should be shameful doing this with innocent people its all politics i want you people to reslove this issue

I have an EDC machine from Axis Bank.

M/S Vaidheeswaraa Medicals
MID:[protected]
TID: 46370296
Batch Num: 000010.

In spite of due reminder at ur customer care number, The amount of Rs 2, 963.00 is not settled in my account till date.

Kindly consider this issue and resolve it at the earliest

I tried to write an email to customer care " customer.[protected]@axisbank.com" got a reply "SORRY! THIS EMAIL ID IS NOT REGISTERED WITH US

I am receiving all merchant copy in this mailId, then how bank is sending all emails to an unregistered mail ID


Regards,
J.srinivas Raju

Hi, i do not wish to receive anymore telemarketing calls from axis bank. I have been receiveing this call since the last 6 months and usually 2-3 times everyday. I have repeatedly showed my disinterest in the products pitched for but the calls just wont stop. I want my name to be removed from the call list else i will have to take this complaint higher up.

Dear team,

I transferred imps transaction on 16th may 2017 for the amount 30000 from my axis account to indian bank account. The amount debited from account and didn't credit indian bank account. I called the axis bank call center and they said other account is not in active so i check with other account person and his bank manager. They clearly said account is active but i didn't what is the major reason for the problem. I waited for two days and writing this complaint. Please do needful to resolve this issue.

Account number : [protected]

Hi sir,

I am nandini chimakurthi from chennai. My axis bank savings account (Salary account) was freezed on 29-april-17. My home branch is noida sector 12. I went to chennai perumgudi axis branch and i submitted some customer service form and id proofs for their reference to unfreeze my account. They told that they will courier these documents to home branch noida. There is no update or any information from them.
After a few days i mailed to customer service. They raised a request on this issue, and the same thing no update.
I contacted noida axis branch team and i told the matter and to unfreeze my account 2 days back. They told that they will check and revert me. And again the same thing no response from them also.
Its almost a month. Please check and solve as soon as possible sir.

My account number-[protected]

Warm regards,
Nandini chimakurthi.

Sir, This is to inform you that I have my salary a/c with your Axis Bank branch Sector-9D Chandigarh. Your bank officials met me and suggested to open the under gurdian saving accounts of on ZERO balance policy being Salary Account. Accordingly I have opened two under gurdian saving account in August-2016. But later on bank deducted the charges for low balance maintenance for I complaint to the dealing officials. Who assured me that the deducted amount will be refunded shortly.

A long time is elapsed but no action was taken on the matter. Kindly do the needful in the matter otherwise I will do the other needful as per law.

Pawan Kumar Dhinda [protected]