Axis Bank Complaints & Reviews

Recently paypal auto withdrawed some of my money and in the evening of very next day money was in the bank but when i checked my account they sucked 95% of what i have withdrawed. This bank is duchebag, at the time of registration they don'y let you know the toc and what hidden fees are there. They just want to make you register and just runaway asap. Next time beware of these banks and don't put your money in these ponzi'es who want to runaway after taking up your money.

In this case to make sure I help you, I've thoroughly checked with my available resources and can confirm that we issued a refund for Rs.599.00 on Thursday, 11 May, 2017.

The reference number for the refund is "[protected]-012612". The reference number will be generated only after the refund is confirmed.

Sometime you may not receive the refund message from your bank, but please do not worry take the reference number and please check in your bank’s customer service and latest bank statement, I'm positive that you will find the refund.

If you are still unable to find it in the statement, I request you to please contact your bank customer service with this reference number and ask them to check for the refund with it.

In case, if they still don't see the refund with the provided reference number, please ask them immediately to file a charge dispute on this transaction. Please use the term charge dispute when you are in call with them, only then they will be able to file it for you.

At that time, they'll see a pending refund and will follow the path back to our payment processor to locate the refund. I'm very positive this will resolve the issue and you will be able to locate the refund.

Once again, I apologize for the inconvenience you have faced to locate the refund

To Axis bank, really fed up running behind you for new account opening. We were told that the account will be activated in 2 days. But now it is 10 days the account is till not activated and I have got a message that some error occurred and sorry for inconvenience, and every time we call the branch and enquire they say by end of day the account will be activated. This is actually for new account opening. For account opening they are giving these many excuses. Am thinking how well they treat the customers in future.

Hi,

On 17th May I got a call from a person. He was claiming that he is calling from axis bank. He had all of my credit card information with him. It seems that bank is leaking the information outside. He said that he has some exciting offer for me. Then he one transaction in the name of Axis bank. I want my money back. Only bank is responsible for that as they are leaking information to others.
Name-Manasi Roy
Email id- manasi.[protected]@gmail.com
Last 4 digit of credit card-5582

Dear

Sir,
This is to inform you that my saving account is frozen by bank.
I did not understand why its be done. Please provide detail and unfreeze my account as soon as possible. My account detail is below mentioned.
Md makim
A/c no-[protected]
Contact no-[protected]
Mail id - mukim. [protected]@gmail.com
And my cancelled credit card no-[protected]

Piz rufund my money your consolidating charge is very hi so refund my money other wise i am close to your bank a/c beacouse i am not satisfly this service so take fast action this notification and rufund my money 398.50 rs my a/c no [protected] a/c holder name is diksha pacharane
so take fast action this request
my no [protected]
thank you...

Dear sir /madam
We are not satisfy in your service due to continue amount deduction in my accountwe complain many times in your branch miss sweta sharma. But she dont provide satisfactory answer, we have lost approxi 15000 rs deduction due to your branch employee mistake with in 8 month of openning the a/c so i request with u pls closed my account..
From
Nitin kumar
Parvati enterprises
Moradabad
A/c no [protected]

An amount of rs. 1236/- has been debitted from my current account on 22nd may, 2017 saying it is a consolidated charges for accounts. Can u please advice me why u charging this amount. I[censored] dont to provide a service then why you are opening a bank.. Do u know the value of 1236rs... Its not a very less amount but its my herded money. So take a action of that amount... I want my money back or give me that details of that amount. My a/c no is[protected]
Please update my account details in my mob number-[protected]

Hello Sir,
I Prashant Janghel, from Raipur (CG) submitted my documents and application for account opening in Gudhiyari Branch of your bank on 11 May 2017 and got welcome kit and your representative (Mr. Abhinav Kumar) said that my account will be activated till wednesday, but it doesn't. I called your representative and he said it will be activated on friday. But again i got disappointed. Today i got a text saying-

"Unfortunately an error was detected in the application to open your account with Axis Bank. We will get in touch with you shortly to resolve this query. Alternatively, you can contact your branch for more details. We sincerely apologize for this error and inconvenience caused."

I again called your representative but he doesn't answering my call. Text says i can alternatively contact my branch but they told me they will not help me, only representative can do. And I don't find a single sign of representative helping me. I also called your customer cares but they are also doing almost nothing for opening of account. I'm just tired now due to all this.

Sir please kindly do something to open my account or if you also can not help me regarding this then please refund my cheque of Rs.12000 which i gave in the name of Axis Bank Ltd.

Application No. - [protected]

Prashant Janghel

I had an account in Axis Bank, Majestic Branch Bangalore which was started when i joined TCS, Bangalore. I changed the job in May 2013 and thereafter I withdrawn the amount in the account since i will not be receiving any more funds and not going to use further. And requested for account closure in Home branch ( I had to take half day off from my office for this).
I was under impression that my account is closed. But on 6th May 2017, I got to know from Axis bank Gurgaon that I have negative balance in my account.
Unfortunately i lost the acknowledgement slip while relocation which was given to me at the time of account closure. Got a call from Majestic Branch Bangalore upon complaint, i received reply that account will not be closed unless i show them acknowledgement slip.

Neither I was aware that my account is still not closed, nor any intimation (through SMS, email or call ) was there from bank side

According to the RBI notification, banks should not take undue advantage of customer difficulty or inattention. Instead of levying penal charges for non-maintenance of minimum balance in ordinary savings bank accounts, banks should limit services available on such accounts to those available to basic savings bank deposit accounts and restore the services when the balances improve to the minimum required level.""

Also it says clearly that: as per a directive from the reserve bank of India (RBI), banks have been asked to stop imposing charges for non-maintenance of minimum balance once the balance touches zero, the times of India reported. The central bank has also given the customers an option to approach the banking ombudsman in case lenders continue to debit charges on such accounts, creating negative balance.""

I will be forced to go through the banking ombudsman and write to RBI about this if no action is taken.
Please find the RBI note :https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0
Check the last quote of annex.

Waiting for a positive reply

Thank you.

Mohit Kumar
Customer ID[protected]
Ph.[protected]

I ask customer executive, branch visit and also email about wrong deduction.
Actually my account balance is 69600/- after credit 3869/- showing 73469/-

After few hours show again in account 69600/- after that i call executive to know this or visit branch so tell him 3869/- showing lean amount available balance 69600/-.

After few hours on 20/5/17 again axis deduct balance 3869/- without any information or my transaction deduct in amount from my bank account.
Now balance showing till 65731/- then again i call executive say him all in different some say wait 24 hrs, 48 hrs, our system error, technical error our team also work on it now he saying wait till 120days. Now i ask what is digital india, smart india safe online transaction banking etc...

So please see and doneedful action

Regards
Vikram jain
[protected]

I have my account in axis bank at hotagi road branch. Few day back my account was debited without any reason.

I am in continuous follow up and in regular communication with the branch from 26/04/2017, regarding refund/credit of the same.

Even i have communicated the same with the branch manager regarding the issue. Till now there is no any positive action taken by the branch. Only i am getting the false commitments from branch.

Is this the way you treat your customers. If you are going to provide such useless service, we need to think to close our account.

Axis bank will only be responsible, if any misbehavior happens from my side.

Again requesting you to credit the amount today itself.

Hope you do the same at earliest to maintain your prestige.

Thanks in advance.

Natraj kamble

Dear sir/ madam

I sandeep sathesan s former employee of axis bank kazhakuttom branch sol i'd 802 with employee number 95597

I resigned from the job on november 31 2016 and still my pf amount is not credited in my account... It's almost 9 months passed...
I had sended a mail earlier dated 26 april 2017 still no updates came from your end...

Please do the needful

Thanks and regards
Sandeep sathesan s
[protected]
[protected]

I missed on my payment and very well educated why i missed on first call on 20th may, 2017 and i did inform will make an payment on 31st may 2017 and was told its fine number got call from [protected].

Again i get a call on sunday on non working day of financial organisations and first getting lie call saying from axis bank then when asked is it from axis... The executive says on behalf of axis bank from hyderabad... When i asked domt u have notes that i did speak earlier and informed when i can make payment executive says yes i can see that due to medical reasons couldnt make emi but will make bt 31st may 2017 but again threatens saying u wil get calls everyday that too on sunday. Then that executive says ok fine still within minutes i get 3 calls for harresment from numbers [protected], [protected] and [protected].

If this the way axis bank wants to haress cosumers the its legally not right.

I have a savings bank a/c with axis bank. On 20/05/2017 my a/c has been debited 200rs plus 15% tax 15rs also debited. Please look into the matter and give proper explanation for this a/c transaction. I want to know the duration of this diduction. I am using this a/c from past 1 and half month only, before that we were not in India. So should I consider this diduction is monthly? Please explain. If it happens every month I will cancel my a/c.

The edc machine is not working over the last 7 days and the same has been intimated to your mumbai toll free no. from where we have got a reply to contact the local axis bank, where again i have been instructed to approach mechant.helpdesk where it is not available any where, the contact head at branch mr ashok singh no.[protected]. is either very busy or simply does not pick phone leaving the customers with no choice to get there complaints rectified. please inform us of a institutional method where customers can either log in or call to get their grevences rectified and track their complaints.

Hi,

It's been really frustrating guys that, we keep rounding around you to get our problem solve but rather than solving the problem you people keep ignoring the things. This is my complain no. [protected], firstly you suggested that this will resolve in 1 month now when i call you today customer care representative suggesting me that please go to your branch and with an application then we will do the needful. So i am not getting why you are giving us this customer care no. For any issue if you aren't able to do anything.

My name is Abhay Sarin.I opened an account in axis bank on 9th of may.But my account is still not activate.Whenever I go the bank they give me improper reasons.What is this?They assure you to giving loan in just two days, and thay are taking 10 days for account activation. Some action should be taken by authority.
Branch name and address-Axis bank LTD maqbool aalam road Varanasi.
Mobile no-[protected]

This is from silver crest resort thekkady. We already registered a complaint about our swiping machine. Its didn't working properly. This is a resort so guests all are paying payment by credit card, they are not using cash so it is very difficult to us. The problem of credit card machine is we can take the audit report details but the batch close details is not coming because this problem we can't swipe the card when guest come and gave the card. This is a big problem for us. We already registered a complaint on may 2nd, the complaint registration number is chld[protected]. So please take immediate action about this. Thank you

This is om prakash chitlangia as contact no. [protected], i availed services of credit mantri to improve my cibil or credit score. I pay for 1 query amount 750 each with tax but one month gone none of the executive responded and nothing happens. Every time when call on toll free no. They said they forward complaint to concerned department and that department call us. But didn't receive ant call till date. Again i called the executive several days but he switched off the phone. Its very poor and pathetic service. I think its fake and fraud compan