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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 46

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N
Nihad P K
Jun 2, 2022
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Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 31.05.2022. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
I need a proper response for this and i need my money back till now which is debited.
My mobile Number [protected]
Mail id [protected]@gmail.com
Jul 7, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2022
Axis Bank Customer Care's response
Hi, we request you to refer to the following link: https://www.axisbank.com/service-charges-and-fees for more information on the charges levied. Regards, Team Axis Bank
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    Nirmaljain1955
    from Kota, Rajasthan
    Jun 2, 2022
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    Address: Kota

    I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-XXX. I recently received a bill of amount Rs. 115804

    This is to inform you that I cannot pay this amount as me & my wife has fallen under hard time in recent months, no one support us financially but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

    I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

    I am ready to settle this as soon as I get the confirmation from your side.

    Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

    Please reach out my number:
    Jul 4, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 03, 2022
    Axis Bank Customer Care's response
    Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      B
      bhartvimal
      from Sitamarhi, Bihar
      Jun 2, 2022
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      I am bhartendu vimal a custemar of axis banknd my ac no-[protected].i was done a neft transection from axis bank to utter bihar gramin bank amount of 5000 on 31/05/2022 to account no-[protected] and utr no-AXMB[protected] i was complaint to axis bank customer care but they cant help me nd they dont speek in proper manner and not solve my problems still my money is where i dont know so plss transfer my money to payee accont or revert in my account today 2nd of june 2022 its 3 working day nd neft transfer limits is 24 hours only so plss do this fast nd help me
      Jul 5, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 04, 2022
      Axis Bank Customer Care's response
      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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        Technotum
        from Kokrajhar, Assam
        Jun 2, 2022
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        An EMI of 5650.00 deducted two times from my Axis Bank account for ZestMoney.
        I only paid once via Gpay.
        One time was declined but later auto-debited without my consent.
        Kindly help me out and transfer it to me so that I can pay my ongoing EMI amount.

        Thank you
        Jul 7, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 04, 2022
        Axis Bank Customer Care's response
        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank
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          R
          RishabSharma05
          from AMRITSAR, Punjab
          Jun 2, 2022
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          Address: Axis Bank, Mall Road Branch , Ludhiana

          Hello Team

          My Name is Rishab Sharma and my empid was AS484892 and I have worked in Axis Bank, Mall Road Branch Ludhiana from 20/02/2021 to 09/07/2021.
          I have not yet received my relieving letter and I need it urgently as I need to submit this in my new organisation. i have contacted the HR of Axis Bank many times but they either do not pick my call or responded very harshly. They are denying to provide me any info.
          Axis Bank customer support has been notified about the posted complaint.
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            M
            Manju1098
            from HYDERABAD, Andhra Pradesh
            Jun 2, 2022
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            Resolved

            One day axis bank officer called me regarding upgradation of my existing credit card, i said ok.and i followed his instructions and did it.finally i got other creditcard whis is chargeble.bt i just want to upgrade it, idont want new one .i called coustamercare and I have given complaint of closing that one..they didn't do any thing and they have deducted from my bank account..actual annual chargers are 800, bt after one month they have deducted 2100. By adding their charges..and they are saying that 2000 amount is not reversible...i am feeling very bad for this.. without my concern how can they deduct amount from my account,
            Jul 7, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 04, 2022
            Axis Bank Customer Care's response
            Hi Manju, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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              N
              Nikita645
              Jun 2, 2022
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              Worst service ! Not able to contact customer care since 3 days straight.
              Charging foreclose without permission.
              Such a fraud !
              Axis Bank customer support has been notified about the posted complaint.
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                H
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                Dear,

                I have purchased a smartphone from Flipkart by paying through my credit card and also converted it in to EMI through axis Bank Mobile application.But I didn't understand how it's debiting emi amount from my account.please find attached screenshot of credit card's control centre option..it shows that in every month emi amount is debited from my account twicely with each EMI pricipal, each EMI interest and each GST.how is this possible..pls explain and get rid off me from this issue...and pls do needful to return my money which debited twicely from my account...

                Need to intervene and solve the issue urgently
                Axis Bank customer support has been notified about the posted complaint.
                Jun 11, 2022
                Updated by [email protected]
                Please resolve this issue as soon as possible...not yet resolved..please do needful..
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                  D
                  D Merlin
                  from Bengaluru, Karnataka
                  Jun 1, 2022
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                  Address: Malleshpalya main road New thippasandra Bangalore 560075

                  Hello,

                  I have withdrawn 2500rs from Axis ATM in Malleshpalya Bangalore 560075 on 1/6/2022. In that almost 12-13 100rs notes are torn and in bad condition.
                  Please help
                  Axis Bank customer support has been notified about the posted complaint.
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                    J
                    Jeet Nandola
                    May 31, 2022
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                    My account is freezed since 2 weeks and whenever i use to visit the bank( ghodasar, maninagar branch) they just say to visit after few days. They're not helping with cluster id or anything else
                    Axis Bank customer support has been notified about the posted complaint.
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                      H
                      Hariharan93
                      May 31, 2022
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                      Hi,
                      Rs. 2199, got debited from my account stating " Debited for one assist service" without any proper concern. Request to cancel the service and refund the amount back.
                      Axis Bank customer support has been notified about the posted complaint.
                      Dear Hariharan, We regret the inconvenience caused. Please provide us your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code JUN02CA0601 & our team shall look into your case and connect with you within 48 working hours - Andreya, Team OneAssist.
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                        T
                        TA145
                        May 30, 2022
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                        Address: pune

                        Seriously I am done with your marketing calls.

                        I'm Getting calls from axis premium service every day 2 times while I am on international roaming.

                        Please stop the nuisance calls. I am planning to close account as soon as possible as your marketing calls troubles me

                        Below are some numbers

                        [protected]
                        [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          D
                          Dheeraj Jain Bhartiya
                          May 30, 2022
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                          Resolved

                          Fraud payment deduction through axis bank while submitting on personal loan part payment. No information given by axis bank while taking loan or no term and condition is there is axis bank application.
                          Jul 7, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 01, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                            S
                            Selva Dave
                            from New Delhi, Delhi
                            May 28, 2022
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                            Resolved

                            Axis Bank credit card NOC

                            Dear Sir/madam,
                            I am Selvakumar from New Delhi, I was using Axis bank with my zone credit card. Due to my personal problem I blocked and closed my credit card service in 2020. but still I Am not getting my NOC. This is my credit card number - [protected]. My acount number is [protected]. My mobile number is -[protected]. and it was showing in cibil score as a negative account. Please, clear my cibil report. I kindly request...
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                            K
                            from Chennai, Tamil Nadu
                            May 28, 2022
                            Resolved
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                            Resolved

                            It's been more than like 4 months since I have submitted my request to transfer my ppf account with axis Bank madipakkam Chennai branch to hdfc Madipakkam branch. No action as been taken till date. Each time I visit they claim that they are not able to find the initial account opening form.

                            This is insane.

                            Can u please help resolve this ASAP.
                            May 28, 2022
                            Complaint marked as Resolved 
                            No communication what so ever has been made by the Bank and branch and when ever I walk in the they are not able to find initial account opening form
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sunil1388
                              May 28, 2022
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                              This is to bring into your kind consideration that the banking experience for last has turned out to be worst. The behavior of the loan staff and bank Manger has turned out very inappropriate for me. This letter is in regard to the incident that took place on 27 May 2022 at Axis Bank Dhanbad City Centre .On the mentioned date, I went to your branch for final settlement of my father personal loan and for which I had to report to loan department . As my query was regarding the loan final settlement but the staff behaving rudely and not giving proper information and speak very harshly. Even i went to the bank Manager but the behaviour of bank Manager is also very rude.
                              It is to request you to kindly look into the same and get it corrected so that no one else has to face the same. I shall be highly obliged for your kind support. My contact details are [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                H
                                May 27, 2022
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                                Address: Chamundikunnu.p.o, rajapuram, Kasaragod,kerala

                                Dear,

                                I have purchased a smartphone from Flipkart by paying through my credit card and also converted it in to EMI through axis Bank Mobile application.But I didn't understand how it's debiting emi amount from my account.please find attached screenshot of credit card's control centre option..it shows that in every month emi amount is debited from my account twicely with each EMI pricipal, each EMI interest and each GST.how is this possible..pls explain and get rid off me from this issue...and I need my money return that already debited from my account twicely unauthorised.

                                Thanks & Regards
                                Hariprasad k
                                +[protected]
                                +[protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                May 31, 2022
                                Updated by [email protected]
                                Pls do needful to solve this issue
                                Jun 01, 2022
                                Updated by [email protected]
                                Pls do needful to solve this issue...not yet solved
                                Jun 11, 2022
                                Updated by [email protected]
                                Please resolve this issue as soon as possible...not yet resolved
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                                  S
                                  shreeshreyes
                                  May 27, 2022
                                  Resolved
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                                  Resolved

                                  Axis Bank PTL/scg.Visa.Pos.Dt 250522

                                  Without my permission some amount is getting debited from my account, It is mentioned in the statement like PTL/scg.Visa.Pos.Dt 250522. If I ask customer care they say if I use my debit card in a hotel or some shopping it will be charged. Am using a salary account what is the use of it, and why do you guys charge me for using a debit card. The restaurant or supermarket or wherever we swipe they charge 2 percent for using the card, the merchant...
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                                  Neeraj Malakar
                                  from Bhopal, Madhya Pradesh
                                  May 27, 2022
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                                  I did do any transaction in google but from my account many times amount debited i complained in my branch also but no use i lost my amount nearly 90, 000+ amount, plz help me to refund me axis bank is unsucre. This is going on nearly one year urbranch works r not good this transaction did ask me any otp i never seen chatting bank like this i like close my account for this unsafe bank axis
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 28, 2022
                                  Axis Bank Customer Care's response
                                  Hi Neeraj, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                  May 28, 2022
                                  Updated by Neeraj Malakar
                                  [protected]
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                                    M
                                    Mahidhar19911
                                    May 27, 2022
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                                    ECOM PUR Unauthorized Transactions

                                    800 rs got deducted from my account and it is showing ECOM PUR...
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