Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13000
Resolved
6561
Unresolved
6439
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
TA145
May 30, 2022
Report
Copy

Address: pune

Seriously I am done with your marketing calls.

I'm Getting calls from axis premium service every day 2 times while I am on international roaming.

Please stop the nuisance calls. I am planning to close account as soon as possible as your marketing calls troubles me

Below are some numbers

[protected]
[protected]
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dheeraj Jain Bhartiya
    May 30, 2022
    Resolved
    Report
    Copy
    Resolved

    Fraud payment deduction through axis bank while submitting on personal loan part payment. No information given by axis bank while taking loan or no term and condition is there is axis bank application.
    Jul 7, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 01, 2022
    Axis Bank Customer Care's response
    Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Selva Dave
      from New Delhi, Delhi
      May 28, 2022
      Resolved
      Report
      Copy
      Resolved

      Axis Bank credit card NOC

      Dear Sir/madam,
      I am Selvakumar from New Delhi, I was using Axis bank with my zone credit card. Due to my personal problem I blocked and closed my credit card service in 2020. but still I Am not getting my NOC. This is my credit card number - [protected]. My acount number is [protected]. My mobile number is -[protected]. and it was showing in cibil score as a negative account. Please, clear my cibil report. I kindly request...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      K
      from Chennai, Tamil Nadu
      May 28, 2022
      Resolved
      Report
      Copy
      Resolved

      It's been more than like 4 months since I have submitted my request to transfer my ppf account with axis Bank madipakkam Chennai branch to hdfc Madipakkam branch. No action as been taken till date. Each time I visit they claim that they are not able to find the initial account opening form.

      This is insane.

      Can u please help resolve this ASAP.
      May 28, 2022
      Complaint marked as Resolved 
      No communication what so ever has been made by the Bank and branch and when ever I walk in the they are not able to find initial account opening form
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sunil1388
        May 28, 2022
        Report
        Copy

        This is to bring into your kind consideration that the banking experience for last has turned out to be worst. The behavior of the loan staff and bank Manger has turned out very inappropriate for me. This letter is in regard to the incident that took place on 27 May 2022 at Axis Bank Dhanbad City Centre .On the mentioned date, I went to your branch for final settlement of my father personal loan and for which I had to report to loan department . As my query was regarding the loan final settlement but the staff behaving rudely and not giving proper information and speak very harshly. Even i went to the bank Manager but the behaviour of bank Manager is also very rude.
        It is to request you to kindly look into the same and get it corrected so that no one else has to face the same. I shall be highly obliged for your kind support. My contact details are [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          May 27, 2022
          Report
          Copy

          Address: Chamundikunnu.p.o, rajapuram, Kasaragod,kerala

          Dear,

          I have purchased a smartphone from Flipkart by paying through my credit card and also converted it in to EMI through axis Bank Mobile application.But I didn't understand how it's debiting emi amount from my account.please find attached screenshot of credit card's control centre option..it shows that in every month emi amount is debited from my account twicely with each EMI pricipal, each EMI interest and each GST.how is this possible..pls explain and get rid off me from this issue...and I need my money return that already debited from my account twicely unauthorised.

          Thanks & Regards
          Hariprasad k
          +[protected]
          +[protected]
          +3 photos
          Axis Bank customer support has been notified about the posted complaint.
          May 31, 2022
          Updated by [email protected]
          Pls do needful to solve this issue
          Jun 01, 2022
          Updated by [email protected]
          Pls do needful to solve this issue...not yet solved
          Jun 11, 2022
          Updated by [email protected]
          Please resolve this issue as soon as possible...not yet resolved
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shreeshreyes
            May 27, 2022
            Resolved
            Report
            Copy
            Resolved

            Axis Bank PTL/scg.Visa.Pos.Dt 250522

            Without my permission some amount is getting debited from my account, It is mentioned in the statement like PTL/scg.Visa.Pos.Dt 250522. If I ask customer care they say if I use my debit card in a hotel or some shopping it will be charged. Am using a salary account what is the use of it, and why do you guys charge me for using a debit card. The restaurant or supermarket or wherever we swipe they charge 2 percent for using the card, the merchant...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            N
            Neeraj Malakar
            from Bhopal, Madhya Pradesh
            May 27, 2022
            Report
            Copy

            I did do any transaction in google but from my account many times amount debited i complained in my branch also but no use i lost my amount nearly 90, 000+ amount, plz help me to refund me axis bank is unsucre. This is going on nearly one year urbranch works r not good this transaction did ask me any otp i never seen chatting bank like this i like close my account for this unsafe bank axis
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 28, 2022
            Axis Bank Customer Care's response
            Hi Neeraj, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
            May 28, 2022
            Updated by Neeraj Malakar
            [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mahidhar19911
              May 27, 2022
              Report
              Copy

              ECOM PUR Unauthorized Transactions

              800 rs got deducted from my account and it is showing ECOM PUR...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              A
              Aishitri Guha Thakurta
              May 27, 2022
              Report
              Copy

              Incomplete fee payment of AIIMS PARAMEDICAL 2022

              I have completed the payment on 24th May 2022 around 9 pm for Aiims paramedical final registration but it is still showing that the payment is incomplete. Now 48 hours have passed and today i.e 27th may is the last day to complete the final registration.
              Pls guide me ASAP....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              G
              gaurav singh maan
              from Noida, Uttar Pradesh
              May 27, 2022
              Resolved
              Report
              Copy
              Resolved

              Issue regarding credit card NOC

              I have paid all my credit card outstanding in December. and at that time bank employee said that i will receive my NOC within 1 month. but I still didn't get NOC from your side. When I call customer care for NOC they are saying they don't have any record of my credit card. Whenever I visit the branch they don't reply and say they can't do anything about this and I have to talk to the customer care. My cibil score is affected due to the NOC....
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy
              S
              SGN SPORTS
              May 27, 2022
              Report
              Copy

              Address: 559/56 shiv shakti nagar, Delhi road Meerut

              Maire account jo every month charges cutt kiye ja rahe hai. Koi amount fix nahi 300 labhi 1100, 2000 rs. Yai amoint maire account sai without information cutt kiye ja rahe hai..

              Or service itni gandi hai ki koi call pic nahi karta hai agar agar karta hai to koi sahi sai javan nahi dai pate hai.

              Please maire amount to cutt kiya za raha hai usko refund kiya jaye.. or age sai koi amount iss tarike sai cutt nihi kiya jaye

              Thanks.
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Ilinadv
                from Delhi, Delhi
                May 26, 2022
                Resolved
                Report
                Copy
                Resolved

                OPN service on 5676798 is NOT WORKING
                Jul 7, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 30, 2022
                Axis Bank Customer Care's response
                Hi, we request you to elaborate more on your specific concern along with registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hitu7299
                  from Pune, Maharashtra
                  May 26, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Pune

                  Respected sir
                  I apply for home loan in in Jan 2022 and disbursed loan 15 march 2021 ..when i apply for home loan that time submitted documents for home loan subsidy in Chinchwad axis bank home loan department .After 2 months contact to bank for clap id but loan officer Chinchwad axis bank reply that clap id SMS come on your mobile or Mail id .after than many time asked for clap id but same reply given and also submitted 2 time my Aadhar.
                  Jun 29, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2022
                  Axis Bank Customer Care's response
                  Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anik Sarkar
                    May 25, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Axis bank Chinar Park Kolkata

                    My account has been blocked due to the duplicate customer id mentioned in the mail trail. I have submitted the account closing from Chinar Park branch Kolkata. But still the merging hasn’t happened yet. I am not able to access my account from last one week. People in the branch are saying needful will be done by Customer services and customer service are saying will be done by branch poeple.

                    Duplicate customer id was created by bank itself not by me and i am suffering
                    Jul 7, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 28, 2022
                    Axis Bank Customer Care's response
                    Hi Anik, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      debojyoti basu majumder
                      May 25, 2022
                      Report
                      Copy

                      This complaint is regarding cashback calculation issue for the month of May, 2022 statement. On May 16, 2022, I have received the E-statement of my credit card via email with the calculation of cashback earning for each transaction done from April 14, 2022 to May 13, 2022, which should be adjusted in June 2022 statement. The problem is specifically on the first transaction of the statement of May, 2022, done on April 14, 2022 of the amount Rs. 15718. This transaction was done on flipkart.com website. As per the rules and regulation, each and every transaction greater than Rs. 100 done on flipkart.com, must be entitled 5% unlimited cashback. So, the cashback earning on the transaction of Rs. 15178 done on April 14, 2022 on flipkart.com must be 5% of Rs. 15718 i.e., Rs. 785. But on the statement of May, 2022, the amount of cashback earning on the same transaction is showing only Rs. 235, which is only 1.5% of 15718 as well as Rs. 550 less (Rs.785 – Rs.235) than the actual cashback amount. However, I complained before the team of Principle Nodal Officer of Axis Bank on May 16, 2022. But May 23, 2022, they told all cashback earning calculation are correct and wanted from me to specify the transaction. It is clear that they did not even read and understand my problem as well as did not open any attachment file for supporting my statement. It is too much unfortunate and is the clear case of monetary fraudulent activity and mental harassment on behalf of Axis bank. I need immediate resolution and a correct statement copy of cashback earning calculation of May 2022. The conversation email, Transaction receipt and an unencrypted copy of May 2022 statement (first transaction marked by yellow marker) are attached herewith.
                      +7 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 28, 2022
                      Axis Bank Customer Care's response
                      Hi, we understand that you have already escalated the concern to our Principal Nodal team via SR number[protected] and be assured that you shall be responded by them shortly in the referred matter. Request your patience in the interim. Regards, Team Axis Bank
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sansalkhan
                        May 25, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Axis Bank Unauthorized charge/loot under "TIPS/SCG/NON MCC"

                        Without my permission or any kind of prior intimatation, Axis Bank is charging or rather looting my money from my account under "TIPS/SCG/NON MCC/23.05.22/Uphold".

                        While making this international online payment, using my Axis Bank Debit Card to the vendor, I was already charged a hefty amount as conversion charges and axis bank markup charges, in addition to one of the highest conversion rates in the market. So, it is totally...
                        +2 photos
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        Write a comment
                        Report
                        Copy
                        P
                        Pravin Dhalgade
                        May 25, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Personal Loan

                        Address: ARMEKA FINANCIAL CONSULTANTS PVT LTD B23 B, YASH, RAGHVILAS SOCIETY, KHARADI, NR ATITHI HOTEL PUNE

                        Dear Sir/Maam,
                        As per my conversation with you I need to bring to your attention my experience as an Axis Bank customer.

                        My name is Mr.Pravin Rajendra Dhalgader residing at A/p- Ujalaiwadi, Sahitya colony, Airport Road, Kolhapur 416004, Maharashtra had availed of an Axis Bank Personal loan just 5 year ago. My loan number is PPR[protected]. I have been paying for the past all dues and now in the month of 17 may close...
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        P
                        parikshith mallya
                        May 24, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Axis Bank unauthorized charge tips/scg/ mcc

                        Without my permission some amount is getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/19.02.22... .This is a salary account and what is the benefit o[censored]sing this account for transaction, why you people are charge me for G pay based transactions. you are already charging a lot of service charge, atm usage charge, quarterly charge etc etc.It is a hard earn money i dont want to give up single penny out of it...
                        Helpful
                        4 other people found this review helpful
                        4 found this helpful
                        Write a comment
                        Report
                        Copy
                        S
                        sagar0900
                        from New Delhi, Delhi
                        May 24, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Is mentioned in the statement like " PTL/SCG.VISA.POS. " and the deduction is done for the month of January, means i swiped my card in Jan and now you are charging for that in the month of May, are you serious ???

                        whats the point o[censored]sing debit card if bank will charge to use it ?

                        in the month of Feb there were 2 deductions for using my debit card, i am attaching both the screenshots

                        I need a proper response for this and i need my money back till now which is debited.
                        +2 photos
                        Jul 7, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 27, 2022
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit