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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 48

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M
Murali S N
May 12, 2022
Resolved
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Address: # No.5, 2nd Floor Sri Sai Arcade, DRN Layout, Shanthi Nagara, Devanahalli Bangalore Rural- 562110

Dear Sir,

Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/12.12.2019... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. including all this charge this hidden changers.
I want to know about it as well as get the refund.
+1 photos
Jun 16, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2022
Axis Bank Customer Care's response
Hi, we request you to refer to the following link: https://www.axisbank.com/service-charges-and-fees for more information on the referred matter. Regards, Team Axis Bank
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    M
    Murali S N
    May 12, 2022
    Resolved
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    Resolved

    Address: # No.5, 2nd Floor Sri Sai Arcade, DRN Layout, Shanthi Nagara, Devanahalli Bangalore Rural- 562110

    Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/12.05.2022. .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra.
    including all this charge this hidden changers.
    I want to know about it as well as get the refund.
    +1 photos
    Jun 16, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 15, 2022
    Axis Bank Customer Care's response
    Hi, we request you to refer to the following link: https://www.axisbank.com/service-charges-and-fees for more information on the referred matter. Regards, Team Axis Bank
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      V
      Venugopal Krishna
      May 12, 2022
      Resolved
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      Resolved

      Hi Axis Bank, I Got a call from this +[protected], requesting for personal number,

      In call i informed per day I'm getting 3-5 call from axis Bank, if i require any personal loan, I'll visit to the bank and I'll get and inform don't distribute me from Aixs bank,

      But, this lady repsentative, without listening what I'm going say, she started abusing me.

      Is this manner PPL will be trained in customer care representative ?

      I need not any call from axis Bank further, if I get more call, i have call record log, I'm going to place this on Facebook n file public newsence case on Axis Bank

      Regards,
      Venugopal
      Jun 16, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 14, 2022
      Axis Bank Customer Care's response
      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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        \'Peeyush Singh\'
        May 11, 2022
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        Address: Chitrakoot, jaipur near global heart hospital

        Hello, I am here at axis bank (branch: chitrakoot, jaipur, rajasthan). Bank staff is not professional as here no one is present at the cashier counter to deposite cash.
        I have been troubling in deposite rhe cash many times here in this branch as the staff is doing their works but no one is available here to attend.
        Axis Bank customer support has been notified about the posted complaint.
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          M
          Manikandan Rahul
          May 10, 2022
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          Need the card looking for past four month no response and experience in bank side like Egmore and anna salai mount road being an worst.
          Axis Bank customer support has been notified about the posted complaint.
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            J
            Jisha Saji
            from Bengaluru, Karnataka
            May 10, 2022
            Resolved
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            Address: No.264, 2nd Cross, Gangamma Temple Road, Jalahalli PO, Bangalore 560013

            Dear Sir/Madam,

            Actually this month ie., 5th May 2022 I am given a statement of yearly charges on a credit card which i have never received nor requested for. The Credit Card named as Axis Bank Flipkart Card with charges 590, its showing doubles now. In the process to block the card, its allowing only for replacement. I do not want to pay the charges on a card, which i dont own or have or used. I dont understand how such a confusion is created, without my consent the card is linked to my account. I have never sent any consent on buying this card, as i already hold a life time free NEO Credit Card. I tried calling multiple times to Axis Bank Customer Care, but of no use the customer support is very bad. Alexa is there which doesnt provide any options to call customer support. Please check the same and suggest.

            Thanks and Regards,
            Jisha Saji
            +91 [protected]
            Jun 11, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 11, 2022
            Axis Bank Customer Care's response
            Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected]. You may also visit our support channel to www.axisbank.com/support through which our customers can email/chat with us instantly. Regards, Team Axis Bank.
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              S
              satish19285
              May 9, 2022
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              My Fastag has been wrongfully changed with Rs 60 towards Adjustment Entry. Please rectify and reverse credited amount.
              Axis Bank customer support has been notified about the posted complaint.
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                C
                connectsvj
                May 9, 2022
                Resolved
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                Dear Sir,

                I was trying to pay my LPG gas booking via BHARAT Gas App NET BANKING, but on final stage error message received after which 955.4 amount was deducted from my account but booking was not completed . I am attaching SCREEN SHOT of my STATEMENT from AXIS mobile app

                My CUSTOMER ID is[protected] Name : SUJIT VINAY JHA

                Please look into this matter and initiate my REFUND as early as possible

                Regards

                Sujit Jha
                +1 photos
                May 9, 2022
                Complaint marked as Resolved 
                I received refund today
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Aman0688
                  May 9, 2022
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                  Axis Bank is not receiving Relieving letter

                  Hi,
                  I have worked at Axis for over 2yrs+. During Covid time I was not able to go to office due to personal exigency and after few months they me as Voluntary Absenteeism Service. They had settled my PF and have recovered all the dues. I had informed them about my expected Absenteeism through mail. It has been more than a year since my last day and yet they are refusing to give Relieving letter. It is affecting my future prospects....
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                  S
                  Sunitha D\'souza
                  May 7, 2022
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                  Enquiry regarding sign verf charges

                  Dear team,

                  I have received following message today at 2:33pm which says

                  Debit INR 59.00 a/c no. XX[protected]:43:34 sign verf charges (UTIB[protected]_05 balance inr 13944.00
                  SMS BLOCKALL Cust id to [protected], if not you Axis bank.

                  I don't think i have issued any such mandate.
                  Could you please help me to understand what is this regarding. And if it's a fake could you please...
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                  S
                  Sunitha D\'souza
                  May 7, 2022
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                  Dear team,

                  I have received following message today at 2:33pm which says

                  Debit INR 59.00 a/c no. XX[protected]:43:34 sign verf charges (UTIB[protected]_05 balance inr.*.
                  Hello! Your a/c no. 209997 has been debited by rs. 118 on 22 nov18. The a/c balance is rs. *. SMS BLOCKALL Cust id to [protected], if not you Axis bank.

                  I don't think i have issued any such mandate.
                  Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Saquib1802
                    from Bhopal, Madhya Pradesh
                    May 7, 2022
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                    Address: Bhopal

                    I have raised a request for new debit card issue on 22/April/2022 at my nearest branch Zone- 1 M. P. Nagar Bhopal Madhya Pradesh. At the time of raising request I also requested branch head to issue my debit card on an urgent basis. He promised me within 4-5 working days your card will be received to you.

                    On Monday 2/May/2022 I went to branch for the status and they started giving me silly reasons. On of the representative Neha mam who is incharge for all this was on leave, and in branch no one was there on her behalf to solve customer issues, so i have to spoke to 2-3 different executives but they were not having any answer for this. At the end i went to branch head he was busy in a meeting so I waited 15-20 mins for him. Then he called me and asked all the problems and he started giving me silly excuses for the issuance of debit card as neha mam was not there and no one was available on her behalf. Branch head align Mr. Deepak to me and he said you wait till Wednesday till that I will activate your corporate banking. Then on Wednesday I asked him about the status of my debit card he said it was rejected because some of our mistake in form and later on he activated corporate banking to me which was again of no use for me.

                    On Friday 6/May/2022 i again went to branch to know the status of card. Mr Deepak said it’s stuck somewhere at higher end. I forced him to tell the status but he was left with no answer. Then we had some hard conversation(No abuse) and at the end he said you can do whatever you can. So i was left with no answer and I came out of bank.
                    Again Neha mam was on leave. Branch head left outside of bank few minutes later as he saw me.
                    Axis Bank customer support has been notified about the posted complaint.
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                      M
                      mannelaxman
                      May 6, 2022
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                      Axis bank credit card NOC not issued

                      Address: HYDERABAD

                      NAME: MANNE LAXMAN
                      CREDIT CARD NO: [protected]
                      MOBILE NO- [protected]
                      MAIL ID: [protected]@GMAIL.COM

                      i paid total amount of above credit card but axis bank not given NOC and showing in my CIBIL report as Negative account.

                      Hence i requesting you please remove negative account from my CIBIL report and issue NOC for above said credit card...
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                      T
                      This Is A Name
                      May 6, 2022
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                      It is really bad on your part Customer care does not help. My home branch which is in sector 25 panchkula didn't even help despite 10-15 reminders and they always say that they will check and tell but never do the same. The issue was that I applied for axis bank Indian oil easy credit card on April last week but didn't got any response from axis bank customer care and branch also didn't help
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Sameer Gurjar
                        May 6, 2022
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                        I have extra money in my credit card which I want to transfer it to my own account. I visited Axis bank but they are keep delaying the process. Its been more than 15 day and they are still delaying and asking for more time. My complaint number is[protected].
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          Sameermalik340
                          from Muzaffarnagar, Uttar Pradesh
                          May 5, 2022
                          Resolved
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                          Address: 255/1 kevalpuri Muzaffarnagar

                          I am not generate pin atm or phone banking services please help
                          Jun 11, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 09, 2022
                          Axis Bank Customer Care's response
                          Hi Samir, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                            S
                            Sangeeta Potdar
                            May 5, 2022
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                            Address: Karjat

                            Team, Without any capture or Toll plaza crossing. How could to detuct the amount from Fast tag and mentioned as a adjustment fee. Kindly return back the amount to the same fast tag.
                            Axis Bank customer support has been notified about the posted complaint.
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                              V
                              vilwadriraju
                              from Mumbai, Maharashtra
                              May 5, 2022
                              Resolved
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                              Resolved

                              Address: Mumbai

                              Vilwadri Venkiteswaran Sarma
                              M-5/1, Ganesh Krupa CHS
                              Kashish Park, L B S Marg
                              Thane West 400604.
                              Cell:[protected] 5 May 2022

                              AXIS BANK - Account

                              Sir,

                              We had recently opened a SB a/c with AXIS Bank thinking we will be getting better services than our PSU bank.

                              Axis seemed to be good and smiling and all.

                              But their Welcome kit did not give the correct contact details of the Home Branch. The telephone number given is erroneous and they have not given their email address at all, whereas they have got all our details as mandatory!

                              The Axis Bank Call Centre people are not trained by AXIS Bank properly. Or rather trained not to give you the information you wanted!

                              Their website also is so tricky that it does not allow you to submit an unfavourable feedback and or complaint. The website does not give the phone numbers and email addresses of their Branches!!

                              I don’t know if this is all with the knowledge of higher ups!!

                              So much so for Private sector Banks as well!

                              Thanks.
                              Vilwadri Venkiteswaran Sarma
                              Jun 11, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 09, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the branch for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                              Aug 14, 2022
                              Updated by vilwadriraju
                              I visited your Branch with the above result. Your Officer=was not helpful
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                                sha55
                                from Pune, Maharashtra
                                May 5, 2022
                                Resolved
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                                Resolved

                                I am SHASHANK MOHAN KONDE Axis bank customer since 2010 12 years customer for your bank axis bank credit card use for me card no [protected]

                                my credit card bill for Rs.93646/- for March month but my calculation mistake me paid bill for Rs 93325/- only short 321 RS your bank debit interest charge for
                                Rs.2000 something, please review the charge. I request you please revisers charge. reaming will be paid to me for Rs.13.03.2022.technical issued in axis bank 1 day late payment credit to axis bank account.
                                Jun 11, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 09, 2022
                                Axis Bank Customer Care's response
                                Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-3.aspx for more information on the referred topic. Regards, Team Axis Bank
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                                  D
                                  deepsh99
                                  from GHAZIABAD, Uttar Pradesh
                                  May 4, 2022
                                  Resolved
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                                  Resolved

                                  Address: C-67, desi thath restaurant ke upper, dainik jagran office, RDC

                                  My money got locked in lien balance by 19th April and till today. I have pay my credit card bill on 1st may, even after that lien mark not removed by bank. I have complaint in costumer support service of axis Bank. There it was told that your lien mark will be removed in two working days. Two working days passed away. But didn't get my amount. I have also complained in consumercomplaint.in. it had been marked as resolved.
                                  May 4, 2022
                                  Complaint marked as Resolved 
                                  Name - Deepa Sharma Email id - [email protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  May 05, 2022
                                  Updated by deepsh99
                                  I'm waiting till now for response.
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