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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
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Axis Bank reviews & complaints page 48

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S
Swaminathan Vaithiyalingm
May 22, 2022
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Poor bank services no boady listen customer problems
Not solve my problem from 3 months ago
I am waiting
I want colse my all accounts
I am from tamilnadu
I have four accounts in your bank
Am very sad about your services
My bad experience...
Axis Bank customer support has been notified about the posted complaint.
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    Swaminathan Vaithiyalingm
    May 22, 2022
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    While Online transaction not get otp in mobile and email
    Axis Bank customer support has been notified about the posted complaint.
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      G
      ganesh.nifs
      May 21, 2022
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      Address: CHENNAI ONE IT PARK

      Extra EMI even after full payment paid by Axis bank credit card department
      Axis Bank customer support has been notified about the posted complaint.
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        Ranjeet143
        from Kochi, Kerala
        May 20, 2022
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        Axis bank offered me a credit card. Verification completed..till now i didn't receive the card but axis bank sent me the statement of credit card showing due bill for joining fees and gst...but card not delivered till the date .neither i have card details nor card..how can i pay bill without any details..they should make sure before statement generates either customer got card or not..no mail id available to contact axis bank..no contact number connecting to axis bank customer service..totally rubbing service
        Axis Bank customer support has been notified about the posted complaint.
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          balakrish2000
          May 20, 2022
          Resolved
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          Resolved

          While fund transfer, i am getting message that Transaction has been declined because beneficiary account is frozen
          My customer id[protected]
          my email id - p.[protected]@gmail.com
          Sep 3, 2022
          Complaint marked as Resolved 
          While fund transfer, i am getting message that Transaction has been declined because beneficiary account is frozen My customer id 836075117 my email id - [email protected] Till now it is not resolved...
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2022
          Axis Bank Customer Care's response
          Hi, we request you to liaise up with the beneficiary bank for further assistance in the referred matter. Regards, Team Axis Bank.
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            K
            keyp
            May 20, 2022
            Resolved
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            Resolved

            I use AXIS BANK Credit card for nearly 4 years.
            I pay my bill at a regular time.

            Axis bank most of the time delays generating bills, sometimes not receiving Email or SMS, even on-axis portal unable to found a bill on a time.

            I complain many times to axis bank regarding delayed bill generation and alert.

            Even purchase using CC Card. they are an add some hidden charges on purchage. Is it ok, But not to receive these hidden charges transaction detail on SMS or email during purchase?

            So, If we calculate all transaction alert that is received on email/SMS and the actual bill amount are diffrent. It is theft or illegal activity to mismatch transactions.

            One day I received many transaction decline messages at midnight nearly 3:00 PM and continues recived messages.

            I try to call on customer care. thy are not giving proper answers, even I try to a different way to contact but not success. after many try I able call. and I explain everything related to the CC transaction message-related issues and request to Block my card. I want to block the card and do not want to continue with AXIS. due to many difficulties as per explain above,

            But they told me we block you Credit card on a temporery basis. You have to Unblock CC for 1 day. and request for a Block CC.

            I feel an inconvenience. Because, if i unblock my CC for a 1-day and this time possibly theft on my CC card. So, I will not move for an Unblock cc card.

            for this month bills are generated and maybe delay generated and or alert on SMS. so I was a delay for some 3 to 6 days for payment. when I got a bill I saw in a bill a delayed payment charge Rs.600 (Now they want more then Rs 5500). so I call to customer care about why giving charges due to your issue with late bill generation.

            And when I received the bill I try to pay but I am not able to success to pay my bill due to inconvenient AXIS bill payment services.

            So, I decided I only pay my actual bill, and will not pay fraud bill charges. So on the same day anyhow I pay my actual bill.

            then after, I stop to using the axis card. but received a message from the axis for a bill paid for nearly 2 years. even continuously received SMS, Email, call and call from the agency. For 2 years my bill from Rs 10 thousand to Rs 20 thousand. and i pay regularly. you check my history. Why I am not paying Rs.600 fraud axis bank charges? If do not want to pay then do not pay the full bill amount. Not only RS.600. but I pay my actual bill even i will not continue from this month.

            AXIS Bank evading his responsibility just told to customer 'SORRY FOR A INCONVINET SERVICE'. Why the same thing not doing customer to the bank using this sentence 'SORRY FOR A INCONVINET SERVICE' to the bank. like a delayed payment...etc. people also right to give penalty charges to banks due to delays or any issue related to bank services. same they are giving me RS.600 delay charges for their fault.

            Many times mail, is discussed but there is no solution from an axis bank harassment, theft, and fraud.

            Just recently I received a call from an AXIS bank PNO regarding my complaint and ask me for a meeting and discussion. So I agree to meet on Thursday/Friday. but not decide when to meet and timing.

            So on Thursday, I call the same person for a meeting location and the time may be at 9:30 AM. But they rudely talk me this is not a bank time, you can call me after 10 AM. (I do not want to meet what they want and I am ready to meet.)

            So, AXIS bank call, SMS, email at any time even in night midnight m], early morning. And I am not called to this person at 9:30 am for a meet? and on-call they are not proper behavior.

            Finance Minister Nirmala Sithraman for axis Harassment:
            https://www.zeebiz.com/india/news-finance-minister-directs-officials-to-redress-...
            https://www.thehindu.com/news/national/tamil-nadu/hc-raps-bank-managers-for-hara...
            https://www.econsumercourt.com/banks-complaint/harassment-by-axis-bank-for-fraud...

            https://www.quora.com/Have-you-been-harassed-abused-or-threatened-by-an-Axis-Ban...
            https://www.consumercomplaints.in/axis-bank-i-am-complaining-about-recovery-team...
            https://twitter.com/anupamifs/status/[protected]
            https://www.quora.com/Has-anyone-faced-extreme-harassment-from-Indian-banks-espe...
            https://www.moneylife.in/article/how-banks-harass-customers-to-resolve-unauthori...
            https://www.lawyersclubindia.com/experts/axis-bank-credit-recovery-agent-misbeha...
            https://www.youtube.com/watch?v=azgSW9zVlKE
            https://iamcheated.indianmoney.com/complaints/Axis-Bank/bank-harassment
            https://voxya.com/view-complaint/harassment-from-axis-bank-and-home-credit/12852...
            Jun 24, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 21, 2022
            Axis Bank Customer Care's response
            Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              C
              Chikat
              May 19, 2022
              Resolved
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              Resolved

              Through one 97 comm I have been Scam with my credit card ending 6798 of amount Rs.50, 000 on 18/may/2022 around 2.53 p.m...please help me out to get it back...
              Jul 6, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              May 19, 2022
              Updated by Chikat
              transaction done on one 97 comm by the scammer
              Verified Support
              May 22, 2022
              Axis Bank Customer Care's response
              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
              Attache scam transaction please help me out to get back my money...
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                Nilesh7225
                May 19, 2022
                Resolved
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                Resolved

                Dear Manager,
                I was paying my municipal tax through
                web portal "https://imcindore.mp.gov.in/"
                Through axis bank easy pay gateway and choose UPI and payment deducted through my paytm payments bank but axis bank easy pay showed this page can't be displayed and then showed transaction failed but the amount is deducted . Please initiate the refund
                Jun 26, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 22, 2022
                Axis Bank Customer Care's response
                Hi, we request you to liaise up with the remitting bank from where the amount has been debited. Regards, Team Axis Bank
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                  K
                  Kalito Sumi
                  from Dimapur, Nagaland
                  May 18, 2022
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                  Address: Axis Bank purana Bazar Dimapur Nagaland
                  Website: http//www.axisbank.com/multiplecif

                  My customer ID-694668
                  Please merge my multiple customer IDs
                  Kalito Sumi Dimapur Nagaland
                  Axis Bank customer support has been notified about the posted complaint.
                  May 18, 2022
                  Updated by Kalito Sumi
                  Please merge my multiple customer IDs
                  My customer ID-694668
                  Kalito Sumi Dimapur Nagaland
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                    A
                    arkay123
                    from MALAPPURAM, Kerala
                    May 17, 2022
                    Resolved
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                    Resolved

                    Address: Sai Krishna, Chokkathu Madam, Kuttippuram 679571

                    RC COPY REQUIRED FOR VIOLATION TOLL TXN/Blacklisting of Fastag DT[protected] Wallet ID : [protected]
                    I was charged excess Rs.310 on 17.5.22 with a remarkSince the Vehicle Class Identified by Toll Plaza for your Trip is higher than the Vehicle Class Mapped with us, we have manually charged the Differential Amount from your Wallet Account as settlement for the Violation is already recovered from us by NPCI and paid to Acquiring Toll Plaza Bank" Transation id 0239700061505220942479, Wallet id [protected], tag id 34161FA820328A5207FD4480, vehicle number KL55Z6030. Toll plaza name: PamPamPallam Toll Plaza ..attaching RC of the vehicle. please do the needful to credit back my excess deducted amt.
                    Jun 21, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 19, 2022
                    Axis Bank Customer Care's response
                    Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.
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                      S
                      Sukhchain Bholuwala
                      May 16, 2022
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                      Address: Vill bholuwala dist Ferozepur Punjab

                      Poor bank services no boady listen customer problems
                      Not solve my problem from 3 months ago
                      I am waiting
                      I want colse my all accounts
                      I am from Punjab
                      Branch talwandi Bhai
                      I have four accounts in your bank
                      Am very sad about your services
                      My bad experience
                      Axis Bank customer support has been notified about the posted complaint.
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                        V
                        Vashisat Yogi
                        May 15, 2022
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                        I have been writting to them since 23 days regarding my savings account Lien . They are only saying Lien is coz o[censored]nauthorised payment in Credit card and they make the Lien of double the amount of that as I have 2 account in Axis Bank so they marked both accounts Lien and make the amount double as well . When I chat or call them they keep transferring to retail banking and credit card department they keep on pushing on each other but never give solution . My name is Yogesh
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 17, 2022
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                        May 17, 2022
                        Updated by Vashisat Yogi
                        [protected] is my registered mobile number
                        [protected] is my registered mobile number
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                          Naveen2208
                          May 15, 2022
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                          Address: Old madras Road,Bangalore

                          Initially at the time of corporate account opening Axis bank agent told its zero balance for 1 year. After 3 months bank started deducting amount of Rs.100 /- every month. Shared documents to close that account but they are not closing and saying various reasons.
                          Axis Bank customer support has been notified about the posted complaint.
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                            R
                            Ravali ramya
                            from SECUNDERABAD, Telangana
                            May 14, 2022
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                            I want my relieving letter
                            Axis Bank customer support has been notified about the posted complaint.
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                              C
                              Chandrapur GP
                              from Suri, West Bengal
                              May 12, 2022
                              Resolved
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                              Resolved

                              Address: [email protected] / 09434664559Arabindapally, Near Durga Mandir, Suri, Birbhum, 731101

                              I have made a fees deposit of Rs. 1500.00 to Local Tax (Trade Fees) to Comp Cell WBSRDA P&RD KOLKATA via Axis Easypay Payment Gateway (Trans. ID :[protected]using SBI Debit Card (ending 0468) on 12/04/22 at 04.01.11 pm. But department (Comp Cell WBSRDA P&RD KOLKATA ) does not trace the payment. If payment transfer to the Dept. Please send me any reference/document supporting the transfer of fund from your Gateway to the Department (Comp Cell WBSRDA P&RD KOLKATA). If transfer is not made till date please refund the amount to issuing Credit Card Account.

                              Attch : Axis Easypay Payment Slip
                              May 13, 2022
                              Complaint marked as Resolved 
                              I can not communicate the Axis Bank Customer care by eMail... I can not found any Email address dedicated for Axis easypay dispute... I contact local Axis bank for that. They provide an IVRS phone no. 02267987700 where there is no option for Axis easypay. Please provide me if any email ID or Customer care Executive Phone no. which is for Axis Bank Easypay...
                              Axis Bank customer support has been notified about the posted complaint.
                              May 13, 2022
                              Updated by Chandrapur GP
                              Other toll free nos. (IVRS) starting with 1800 ... does not have any option for Easypay. Axis bank Customercare website provide many nos. & Email ID but not any for Axis Easypay or non-axis bank customer... Please provide any email ID or Grivence redressal Contact & oblise
                              May 13, 2022
                              Updated by Chandrapur GP
                              I can not communicate the Axis Bank Customer care by eMail... I can not found any Email address dedicated for Axis easypay dispute... I contact local Axis bank for that. They provide an IVRS phone no. [protected] where there is no option for Axis easypay. Please provide me if any email ID or Customer care Executive Phone no. which is for Axis Bank Easypay...
                              Other toll free nos. (IVRS) starting with 1800 ... does not have any option for Easypay. Axis bank Customercare website provide many nos. & Email ID but not any for Axis Easypay or non-axis bank customer... Please provide any email ID or Grivence redressal Contact & oblise
                              Verified Support
                              May 15, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to liaise up with the remitting bank from where the amount has been debited for further assistance. Regards, Team Axis Bank
                              May 19, 2022
                              Updated by Chandrapur GP
                              Thank You for your Response... As axis easypay Payment Slip generated, it is clear that payment debited... if it is refunded then please send 'Credit/Refund certificate', which is need to uploaded in Remitting Bank (SBI Card) Dispute reporting...
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                                M
                                Murali S N
                                May 12, 2022
                                Resolved
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                                Resolved

                                Address: # No.5, 2nd Floor Sri Sai Arcade, DRN Layout, Shanthi Nagara, Devanahalli Bangalore Rural- 562110

                                Dear Sir,

                                Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/12.12.2019... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. including all this charge this hidden changers.
                                I want to know about it as well as get the refund.
                                Jun 16, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 15, 2022
                                Axis Bank Customer Care's response
                                Hi, we request you to refer to the following link: https://www.axisbank.com/service-charges-and-fees for more information on the referred matter. Regards, Team Axis Bank
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                                  Murali S N
                                  May 12, 2022
                                  Resolved
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                                  Resolved

                                  Address: # No.5, 2nd Floor Sri Sai Arcade, DRN Layout, Shanthi Nagara, Devanahalli Bangalore Rural- 562110

                                  Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/12.05.2022. .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra.
                                  including all this charge this hidden changers.
                                  I want to know about it as well as get the refund.
                                  Jun 16, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 15, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we request you to refer to the following link: https://www.axisbank.com/service-charges-and-fees for more information on the referred matter. Regards, Team Axis Bank
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                                    V
                                    Venugopal Krishna
                                    May 12, 2022
                                    Resolved
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                                    Resolved

                                    Hi Axis Bank, I Got a call from this +[protected], requesting for personal number,

                                    In call i informed per day I'm getting 3-5 call from axis Bank, if i require any personal loan, I'll visit to the bank and I'll get and inform don't distribute me from Aixs bank,

                                    But, this lady repsentative, without listening what I'm going say, she started abusing me.

                                    Is this manner PPL will be trained in customer care representative ?

                                    I need not any call from axis Bank further, if I get more call, i have call record log, I'm going to place this on Facebook n file public newsence case on Axis Bank

                                    Regards,
                                    Venugopal
                                    Jun 16, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 14, 2022
                                    Axis Bank Customer Care's response
                                    Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                      \'Peeyush Singh\'
                                      May 11, 2022
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                                      Address: Chitrakoot, jaipur near global heart hospital

                                      Hello, I am here at axis bank (branch: chitrakoot, jaipur, rajasthan). Bank staff is not professional as here no one is present at the cashier counter to deposite cash.
                                      I have been troubling in deposite rhe cash many times here in this branch as the staff is doing their works but no one is available here to attend.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Manikandan Rahul
                                        May 10, 2022
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                                        Need the card looking for past four month no response and experience in bank side like Egmore and anna salai mount road being an worst.
                                        Axis Bank customer support has been notified about the posted complaint.
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