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Axis Bank Complaints & Reviews

2.6
Updated: Mar 13, 2026
Complaints 13011
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Axis Bank reviews & complaints page 51

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N
Nadimuthu
from Pattukkottai, Tamil Nadu
Apr 23, 2022
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Address: Axis bank

On 30.07.2021, I ( Canara bank Account number [protected] ) paid Rs.59110 to Rajalakshmi motors ( Indian Bank Account number[protected] through QR code scanning method with Google pay. The amount was debited from my account but not credited to the beneficiary's account.
After many processes bank gave me statement that the amount was transferred to
AXIS bank ( account number [protected] )
IFSC CODE UTIB0000000

Kindly help me to get the refund
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2022
Axis Bank Customer Care's response
Hi, we request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.
May 07, 2022
Updated by Nadimuthu
I got a email with link to pay INR 20 for the verification to get the refund of INR 59110
Should I do that ..?
Hi, Had Axis bank refunded your amount. I too have exact issue with the Axis bank fake account. Please help me how to get it resolved.
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    A
    Ayeesha khanum
    Apr 22, 2022
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    Address: 80Ft road,In BNGRKT 3052,HAL 2nd Stage,Indiranagar Extension,Bangalore: 560038

    Axis Bank has converted my salary account to saving account with out my permission and had no knowledge o the same..During covid phase i had lost my job and limited transaction done with basic amount received from dear once ..With out my permission they have deducted close to 1500 in the last 4 Months and the recent one being on 17th April 2022 an amount of Rs 800 been deducted .I really cannot explain how painful it is to lose even a Rupee at this point of Life,

    I request the concern Authorities to help me get back the amount at the earliest.

    Axis Bank
    Account Number :[protected]
    Axis Bank customer support has been notified about the posted complaint.
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      B
      Badal112
      from Vadodara, Gujarat
      Apr 22, 2022
      Resolved
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      Resolved

      Am non axis bank customer and i have axis bank credit card.I Can't Login in Mobile Banking, Regarding this issue I have already drop a mail but They could not get resolved it. All the details like Credit Card Number, Expire Date, ATM pin are correct then message show " Entered Custid or Login Credentials are not matching "

      I have tried with net banking but nothing happened. Showing error " Invalid User Credentials" On Customer Care Call Or at Chat support all possible way to solve issue I tried but problem still exits
      May 30, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 23, 2022
      Axis Bank Customer Care's response
      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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        V
        VSPK Jaipur
        Apr 21, 2022
        Resolved
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        Resolved

        Respected sir,
        I don't apply for any credit card but regularly getting calls from credit card department and message for dues. I already mail on customer support portal many times and many times call to customer care number regarding this. But regularly i getting calls and message for credit card dues.
        May 30, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 23, 2022
        Axis Bank Customer Care's response
        Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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          A
          a5hish
          from Hyderabad, Telangana
          Apr 21, 2022
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          I constantly get calls from sales team for credit card and even after complaining through email and also activating DND i am still receiving those calls. And if i disconnect their call they keep calling every hour.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 23, 2022
          Axis Bank Customer Care's response
          Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
          Apr 23, 2022
          Updated by a5hish
          [protected], 487, 481
          [protected], 487, 481
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            P
            Prakashm2205
            from Bengaluru, Karnataka
            Apr 20, 2022
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            Writing this with regards to my credit card bill payment. My Credit card number is [protected]. I recently received a bill of amount Rs. 1, 16, 000. Including interest for 55, 000 limit.

            I was in teaching profession in a private organization because of covid hard hit on education sector i lost job and now im unemployed. So this is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

            I can able to give 15% of my debts with few 3 or 4 installments. If agree to settle with this amount, I shall be clearing their dues . More than 15% is not affordable for me in the present situation.

            I am ready to settle this as soon as I get the confirmation from your side.

            Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

            Please reach out my number: [protected]

            Thanks,
            Prakash
            Axis Bank customer support has been notified about the posted complaint.
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              A
              ankitmittal016
              from YAMUNA NAGAR, Haryana
              Apr 20, 2022
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              Dear Sir /Madam
              as per our Application No C1-[protected]-C1 date[protected] we are applied the credit card on Flipkart and we have received the approval of SMS through bank . we have not received Credit Card at Tlll date so its requested to please check my credit card status dispatch the as per mentioned address at the time of KYC.
              Axis Bank customer support has been notified about the posted complaint.
              Apr 25, 2022
              Updated by ankitmittal016
              Dear sir we have not received my update on Axis Bank Side please share update of My Application
              Apr 25, 2022
              Updated by ankitmittal016
              REMINDER-1
              Dear Sir /Madam
              as per our Application No C1-[protected]-C1 date[protected] we are applied the credit card on Flipkart and we have received the approval of SMS through bank . we have not received Credit Card at Tlll date so its requested to please check my credit card status dispatch the as per mentioned address at the time of KYC.
              Apr 27, 2022
              Updated by ankitmittal016
              REMINDER-2
              Dear Sir /Madam
              as per our Application No C1-[protected]-C1 date[protected] we are applied the credit card on Flipkart and we have received the approval of SMS through bank . we have not received Credit Card at Tlll date so its requested to please check my credit card status dispatch the as per mentioned address at the time of KYC.
              Apr 28, 2022
              Updated by ankitmittal016
              REMINDER-3
              Dear Sir /Madam
              as per our Application No C1-[protected]-C1 date[protected] we are applied the credit card on Flipkart and we have received the approval of SMS through bank . we have not received Credit Card at Tlll date so its requested to please check my credit card status dispatch the as per mentioned address at the time of KYC
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                P
                Pinegash.R 4359
                Apr 20, 2022
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                [Resolved] Axis Bank — consolidated charges for A/c
                S
                R.pinegash
                from Chennai, tamilnadu
                Apr 20
                I have an salry account. Now it is 17sept.2022 suddenly 500 rupees deducted from my Acount as consolidated charges for A/c and GST 90 Rupeed.
                Axis Bank customer support has been notified about the posted complaint.
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                  K
                  Karthick.mv
                  from Madurai, Tamil Nadu
                  Apr 19, 2022
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                  Address: By pass road madurai 16

                  I have submitted my documents twice in axis Bank madurai branch before 1 month ago but still they are not working on it and not even responding properly
                  Axis Bank customer support has been notified about the posted complaint.
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                    K
                    keerthishree
                    Apr 19, 2022
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                    Address: Electronic city

                    Hi
                    Without my knowledge Demat account created how they created without my knowledge this is like criminal offence what axis bank people doing this need to escalate severely
                    Axis Bank customer support has been notified about the posted complaint.
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                      R
                      Raju5121
                      from Hyderabad, Telangana
                      Apr 19, 2022
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                      Hi there, I am very unhappy with the axis bank and it’s Services. I don’t understand how a bank can work this way.
                      I was told that my credit bill is splitting in EMIs and I spoke the executive about this and we had came to conclusion that I will be paying monthly payments. I had paid my monthly payment on time and completed two payments. One was done 2 days ago.
                      Today I had received a payment in my savings account and the payment got deducted without my knowledge as it was linked to my credit card. Which I understand. I don’t want my Monday back or refunded. At least that payment should go to my credit card bill, but no. I had spoken to the executive of Axis bank and I was told that nothing has been paid to the credit card bill. I don’t understand where has my payment gone. Can someone make sure that the money has been used somewhere and can I have an account of my payment. This is very unprofessional and unacceptable. I urge you to get back to me and resolve this issue. This is very pissing and irritating. Why is the bank acting like a demon who’s just hungry for money. I want full account of my amount, where has it gone, how is it used. Can someone please talk to me and resolve this issue.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 20, 2022
                      Axis Bank Customer Care's response
                      Hi Raju, we request you to share the registered contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                        J
                        Jeniffa Joy
                        Apr 19, 2022
                        Resolved
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                        Resolved

                        Address: Chennai

                        My payment for one time and it got cleared in re-run.

                        1.Fee has been charged
                        2.Second thing I'm getting 1000 calls from Hyd cust care Axis bank
                        Irritating to answer.

                        Bank has to check the loyal of the customer and the relationship for more than 3 yrs for skipping one time payment reacting like zombies and treating customer like hell.

                        Business Analyst or marketing team please implement a proper structure for payment default and when to call a customer and fee structure to be applied.
                        Customer relationship manager please revise and be user friendly.

                        All are working for blind implementation inside bank it seems.
                        May 22, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 20, 2022
                        Axis Bank Customer Care's response
                        Hi Jeniffa, we regret the inconvenience caused. Further, request you to share the numbers from which the calls are received along with your registered contact details for us to check and assist you at the earliest. Regards, Team Axis Bank
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                          A
                          akshatgupta007
                          from Alwar, Rajasthan
                          Apr 19, 2022
                          Resolved
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                          Resolved

                          Bank is charging consolidate charges without giving any notice and they are charging high amount with tax, so please let me know how can i recover my amount
                          May 23, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2022
                          Axis Bank Customer Care's response
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            M
                            mohanpawar24
                            Apr 19, 2022
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                            I have applied for Lifetime Free credit card of Axis bank as they were offering the zero Joining & zero Annual charges from Flipkart on 20th March 2022. But when I received the Card on 31st March 2022, the card shows 500+500 Joining fees + Annual charges.
                            When I contacted Axis Bank they gave assurance to response within 2-3 days, even after 20 days from now no one from Axis bank contacted me regarding the same.
                            I have not activated the card till now & have already got the service request number 72734507 which is still open today.
                            I have escalated the issue to their Level 1, Level 2, & Level 3 which they show on their Grievance page, but after assurance no body is responding. today when i checked the credit card statement on Flipkart it shows me to pay 590rs till 6th May 2022.
                            Without even activation & usage of the card they started asking for the money.
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 21, 2022
                            Axis Bank Customer Care's response
                            Hi, we understand that you have escalated the concern to our nodal team via reference number[protected] and you shall be responded by the same team shortly. Regards, Team Axis Bank.
                            Apr 22, 2022
                            Updated by mohanpawar24
                            Hi,

                            Now Axis bank started to response but they are asking me to pay the bill amount otherwise I shall bear additional charges & penalties. I was assured by there Customer care representatives (on the same day I received the card & also on other calls later) that no charges will be there as I am not using & activating the card, to which I respond that please cancel the card & then he told not to cancel as after cancellation free card will not be delivered to you if you cancel the card.
                            In there email now they are asking for paying the card bill which I even did not want.
                            I have all the voice recordings of these conversations for filing the case against them.
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                              R
                              ruchika rewaria
                              from Delhi, Delhi
                              Apr 18, 2022
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                              Address: SCO No 29, GF & Basement, Urban Estate, Sector 31 & 32A, Gurugram, Haryana, 122001

                              Hi,
                              I hold a salary account with axis bank. Since 2012. I was in real shock to see 12, 126 Consolidate charges + 2, 182( 18% GST) being deducted as consolidated charges on my account without prior information written as Consolidated Charges.

                              There is no details and confirmation on these, this is very disappointed where Private banks taking our saving just by simple MSG. seriously this Axis people are cheating innocent people money. Nobody can do anything that is tragedy .
                              Axis Bank customer support has been notified about the posted complaint.
                              i request to you please refund my money. if bank will not refund then i will complain in RBI.
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                                E
                                ekak
                                Apr 18, 2022
                                Resolved
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                                Resolved

                                On 26th march 2022, I had transferred 3000 rupees to my axis bank. But when I checked my balance it showed only 1500. I called Customer care number and they informed me that they as I had updated my debit card, 1770 rupees were deducted for it, but the amount got deducted twice. Neither of the deductions are reflecting on my end (my account statements).

                                I requested to raise complaint for the same with complaint no. 'SR no. 72651411' but I received a message after 5 working days that it could not be processed. I raised a new request again with complaint no. 'SR no. 72767096' but it got auto closed too.

                                Still haven't received the additional 1770 rupees which was deducted unfairly from my account, neither the transactions are being reflected in my statements
                                May 30, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 19, 2022
                                Axis Bank Customer Care's response
                                Hi, we wish to inform you that our IT team is working on the FIX. Further, monthly lien process is run where the lien can be marked or removed and this process is run in between 10-20 of every month. Also, the same lien will be removed during this process. Regards, Team Axis Bank
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                                  Raj Bahadur Gupta
                                  from Indore, Madhya Pradesh
                                  Apr 18, 2022
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                                  Address: indore

                                  Dear Sir,

                                  I am Raj Bahadur Gupta and having salary account in Axis Bank. my account no is [protected], today bank has been debited 1050+189 from my salary account without any information me, I request to you please refund my debited money from bank what ever has been debited from my account,
                                  I kept balance in my account for EMI because tomorrow is EMI date. now i checked my account but there is no money available in my account, then i was shocked where has gone my money.

                                  i request to you please refund my money. if bank will not refund then i will complain in RBI.

                                  Regards
                                  Raj Bahdur Gupta
                                  [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Sharmasita
                                    from Darjeeling, West Bengal
                                    Apr 17, 2022
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                                    Address: Ghayabari, Kurseong (Darjeeling)

                                    My axis account has been debited rs 392.35 so I kindly want my money back
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      supremo_30
                                      from Bankura, West Bengal
                                      Apr 17, 2022
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                                      I have a a/c in axis bank Purulia branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them. Today (4th april 2022) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this. My account number is - [protected].
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        T
                                        Tulsiram Mehta
                                        Apr 16, 2022
                                        Resolved
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                                        Resolved

                                        Hello Team, i have requested 1 month ago to get flipkart axis credit card but it has not been delivered to me and return back to bank mentioning some useless reason, after that i called bank to cancel the card since they were unable to deliver on time to me. I have raised cancellation request 20 days back but still i see card is not cancelled yet and its visible in my axis bank app credit card section and now some amount mentioned with due date. I am not going to pay anything since i m using the card since its not delivered to me. Make sure to cancel the card asap.
                                        May 19, 2022
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Apr 16, 2022
                                        Updated by Tulsiram Mehta
                                        My register mobile number with Bank [protected]
                                        Verified Support
                                        Apr 18, 2022
                                        Axis Bank Customer Care's response
                                        Hi, we request you to get in touch with our Phone Banking center at[protected]/[protected] for further assistance. Regret the inconvenience caused. Regards, Team Axis Bank
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