Axis Bank Complaints & Reviews

Dear Sir

I have withdrawn 1900 amount for Kotak Mahindra Bank K.G Marg Connaught Place ATM ID is DELBN004, A/C No. [protected].

Unsuccessful transaction happened on 15-Nov-16 and I have received this amount from AXIS bank (after 10 days) on 25-Nov-16.

Kindly look into matter and raise penalty to bank as bank refund amount after 10 days

Sir,
My name is Subodh kumar jha I never visit kolkata in my life and never open account in PNB bank but using this document proof have been 2 account opening in axis bank kolkata slat lake branch [protected] & [protected] and have done havey transaction in saving account . how can open the account absence of person? why document not to be checked? it means that bank are including in a big transaction by illegally. after complan after complain they not gave us satisfied answer. Due to this we are suffering by INCOME TAX NOTICE since 3 years. there are 16 coversation by us but bank officer have no time to clear on it. they only send a letter that agent who open this account not available on their address. we are totally helpless.
axis bank complain no :N07902261 dated 3/16/2014
last mail to Axis bank 2/08/2016
Please help us.

Axis Bank EDC Machine — EDC Machine Working Problem

Dear Sir,

This is inform you that i have a EDC Machine of Axis bank ltd.
and a current A/c no. HOTEL THE SARA .my A/c no. is [protected]
I have a EDC machine display problem and machine is also not doing work properly .i made a complaint many times on your call center numbers but they didnt do any thing.i have so many lose of transactions many time because of machine working problem .so at the end i decided to close the A/c and machine after complaining so many times.despite of many reminder and call they didnt replay me

with regard
HOTEL THE SARA
GUNA(M.P)

This is Pavan Dani wants to open current account for our company Shri Beereshwar Co-Op Credit Society Ltd. submitted documents on 10-nov-2016 in UDUPI (Karnataka) Axis Bank to MR Deepak Pai. Branch sales manager, emp id-45575.(mb-[protected])
Still its not activated, Please let me know the reason and take it forward for activation.

Regards
Pavan Dani
[protected]

My parents opened 2 different senior citizen account on 15/09/ 16, and they have been promised by Axis bank Mira road Santipark branch RM Mr.Basu n Mr. Sachin that they will provide senior citizen card within a week and now its more that 2 and half month, my parents haven't received card and when we are trying to reach they are not responding calls, when my father visited branch Mr. Bash n Mr. Sachin avoid them n after all these I have spoke to Mr.Basu n Mr. Sachin said they will arrange senior citizen card by next day n they will call us, its again been an week n no respons from them.
We have three accounts in Axis Mira road santi park branch n has demat account too, nw I want to close all three and demat account as I service of staff is poor and they lied all the time.
Can't trust any organization with such negligent staff
Please advise how to proceed further
And Axis customer care no is nt help full trying get through phone banking officer but can't get through them as they are not passing the lines

Thanks for all above
Souravi

Sir,

I am a presently axis bank customer having an regulary operating current account with the axis bank branch muradnagar but due to recently change of currency make them free to harrase us as on 28/11/2016 my wife gone for depositing the money new currency which is in the flow but from 1.30 she was been standing and at last at 3.30 they refused to accept the deposit and they mentally harasses that nothing can be done against as if we complaints also. and their is a complete evidence of CCTV photage that she was been their since 1.30 till 6.30 and they were doing many illegal change of money after officially timings which has been observed today so clearly you may also see to it and check and my name is sanjay kansal current account no. [protected]

please see to it personally and immediate action is required from your side

Im account holder of axis bank since 2005, today i have visited branch at latur for withdrawal purpose, i need to know any possibility for withdrawal if cheque book is not available like through withdrawal forms suffice the reqruirement or not, one of the security guard in the branch are very rude with unethical behavior even for complaining not allowing to go inside to meet the branch manager.

I have opened a new account at kalamassery branch, kochi with a total deposit of over 3 lakh rupees about 2 weeks back.

So far i am unable to use neither my debit card, mobile banking nor internet banking since the day 1 due to the reason the executive (Mrs. Kavya) has not updated my mobile number with the account despite several personal requests and complaints at this branch. Senior executives at axis bank has given me several excuses during these 2 weeks (Over atleast 10 conversations) but i have seen no response in this line till date.

It surprises me how a corporate bank such poor customer care services still continue to survive in today's competitive world! If this is my plight being a doctor, i wonder the plight of the other customers.

My crunnt ac is in axis bank
Name iict
[protected]
Active from last 2 or 3 year
1st time i visit bank for self withdraw 50000rs (1st i confirm from cashier he say u can withdraw 50000 rs by self chek)
But branch manger (hambran road ifsc code utib0002131) cut my amount 50000
And write 10000 (write by branch manager) u can look handwriting on chek
Then he say me i[censored] want 10000 then sign here minimum 5 time
Otherwise get out from my branch

I have opted to pay LIC premium through Axis Bank Bill Pay on my Axis Bank credit card.

The bill payment has been seamless for last couple of years. However in this year, for two of my policies, the bill payment happened twice - one time without late payment fee & the next time with late payment fee.

LIC confirmed that their system cannot accept two payments for the same period through their system. The first...

Dear Sir,

I am K.Udayakumar, Proprietor of A.J.Promoters, having Current Account No.[protected], AXIS Bank, VN Branch, T.Nagar, Chennai. This week I have receiived a call from AXIS Bank, Annanagar Branch - Business Loan Section, told that I have got Pre approved bussiness loan for Rs.7, 20, 000. I have asked the full details of loan and documents to be sumbitted. They have explained that this is based on our transaction & pre approved and loan is assured & minimum documents required for giving loan. Next day one Rep came to my office an collected the all my documents and suddenly he asked to submit guarantor with own house. I have given my wife house Tax receipt & EB bill with application form. Next day Manager (MOBILE NUMBER[protected] asked me about my business & I have explained everything and he told me that he will contact later. Next day I have made calls to him and immediately without any response he has disonnected my calls and again he has not replied/responded. Sir, when he was very much interested to collect my all the documents before making verification of my business details, & the same way he is having responsibility to reply my call and giving the position of my Loan. After so many calls to that Representative Mr.Bharathi (MOBILE NO.[protected] I came to know that my application form is rejected, Till now they have not returned my documents, Once again I made call to that Rep, simply he is replying that " I am in my native, Monday I will arrange to give the documents" like that. Why your people are not having basic courtesy to return the documents after rejection of loan. Sir, Like these people only spoiling the reputation of AXIS Bank, I am not worrying about rejection of my loan, Any way I am going to shift to another bank. Sir Kindly advice your team that they should not do the same thing to other customers. Your people only approaching for loan; after applying they are treating like beggers. Sir, please dont take this as a complaint; the samething should be happened to other customers.

K.Udayakumar
[protected].
Mail : [protected]@yahoo.co.in

Really frustrated with this bank as a new customer. Go for any bank like icici, pnb, sbi but BIG NO to AXIS. Worst bank.

I have tried everything with this bank. Let me repeat "EVERYTHING". But this bank is not able to take responsibilities & resolve matter. Even i have forwarded emails to higher authorities of Axis bank, but they even don't put their efforts to resolve any problem.

One sample of Email attached which i forwarded to them, but they even don't care to respond.

I have a axis bank credit card, and i have some problems in Savings bank account, so i just asked the cancellation procedure however they misunderstood everything and they Cancelled my credit card without my knowledge, very worst customer service they are giving, if i asked anything they will always says lies and wrong information, they said with in 48 hours they can reactivate card but till no action, i have all the evidence with me due to security reasons only i am keeping confidential, kindly take a action. if no improvements i will sue a case against Axis bank Customer service team, And All Folks in the World Never Go for Banking With Axis Bank, They always Cheating And they Don't care about their Customers issue, because they are poor in communication skills

Dear sir,
i want to draw your kind attention towards following
points :-
(1) - on 15.11.2016, i got a message from axis bank regarding
service charge on using debit card at petrol pumps till
25.11.2016
(2) - on21.11.2016, i used my debit card at hpcl petrol pump
for rs. 270.00
(3) - on 23.11.2016, i got a message debiting rs. 11.50 towards
service charge for using debit card at petrol pump on
21.11.2016 .
Description in points (1) & (3) are contradict to each
other . Therefore, kindly credit above service charge
of inr 11.50 to my account and oblige .
Thanking you.
Yours faithfully

naresh kumar daryana

Need vigilance against axis bank's mayur vihar phase2 branch where in every day bank employees give excuse of not received sufficient new notes and since begining of demonitisation situation is same. Due to whih majority of helpless people unable to withdraw or exchange notes. Today on 25th nov, bank told in the morning that they allow 10000 amount to withdraw. But only after 2 hours bank told that only 4000 amount is allowed to withdraw as the cash is short. This is the daily episode. I have been there for 3 days to withdraw cash and see some familier faces enter bank through backdoor and police personell regularly visit in lieu of duty but they enter with old notes and go back with new one. I think bank is invovled in some kind of siphoning internally also, to its selected clients.
Can anyone do something in this matter?

Sir, I Lalji Singh Yadav f/o Heena Yadav had applied for a home loan of Rs.6 lakhs for my daughter and paid pf Rs.5700/- vide UBI chq. no.51244377 to Mr.Ashwin Solanki employed at Axis Bank Hariniwas circle branch Thane west on 07 Oct 2015. I met Mr. Ashwin in person at the branch office and submitted him my written complaint 30 days ago. He assured me to intimate current status on the home loan. So far neither he has intimated nor responding on phone. Would be grateful if either home loan in respect of my daughter be sanctioned/disbursed or alternately the pf amount of Rs.5700 be re-imbursed to my account.
Thanking you, Lalji Singh Yadav

Dear sir,
I have my a/c in dausa branch & when i went to branch for the change in nomination details in my a/c the employees behaviour was rude they talked me very rudely or even they stoped me at the gate of branch so i can not enter in the branch... I request a lot but the employee talked very rudely.
I requested for nomination change early also around 4 months ago but the branch not responds
My a/c no. [protected]
Urmila jain
Mo. No. [protected]

Axis bank employees misbehave with me, number of times tried to withdrawal cash in queue, returns without cash. I were standing in cash withdrawal queue in our home branch but unable to take cash from last three days. Employees name are as follows ms. Ankita, mr. Aditya and mr. Deepak valecha who misbehaves. When i meet with branch head mr. Deepu shekhar unable to listen problems of their customers or don’t want to take any action on this. He told me that he also unable to take withdrawal from his salary “a bank senior authority wordings”. He told me if i want money then you had to come at 10:30am, sir/madam this is my salary account and i lives in noida, i have to reach office at 10:00am, how could i reach at 10:30 am sharp from noida to delhi. If i will reach at sharp 10:30am, also they do not distribute the money on time around 1 or 2 hour. I have to spent my whole full day for getting the money, they are providing the money to their personals from cash deposit window or cash withdrawal window without queue, i saw when i deposits the money. You can check these all incidents in their branch camera recordings. I am a salaried person and not getting or deposit the money without pan card or aadhar card, while they providing money to their personals without any id proof beyond the limit of cash, when i reached at the cash withdrawal window they told that they have no funds, i saw that they have funds but not for me or general public, they have cash only for their personals. It means they are corrupt. I believe in justice therefore i am writing this email against injustice. Please take an immediate step for withdrawal my money from my account.

On nov 1st i withdrew rs. 10, 000 /- in one transaction.

But i got only rs. 9, 500 /-

I called customer care over phone and reported the incident.

Executive advised me that the lost money will automatically be credited within 24 hours.

But nothing happened.

I sent many complaint emails concerning this matter, to customer. [protected]@axis.com

Still too no response, other than some auto-generated mails with different addresses.

Now its reaching nearly one month.

Poor service.

Dear sir / madam,

I am account holder of axis bank and myself rajender kumar yadav and my account number is [protected].

I have withdrawn 1900 amount for kotak mahindra bank k. G marg connaught place new delhi, atm id is delbn004 from axis atm card on 15-nov-16 at 19:41 hrs.
But cash was not withdrawing and debit from my account ([protected]) 1900 amount. Reference number 26245433. Still i have not received debit amount.