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2.6
Updated: May 25, 2026
Complaints 13015
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6562
Unresolved
6453
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Axis Bank reviews & complaints page 55

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B
Bulatraja Patel
Apr 4, 2022
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Address: Varanasi

Sir
In my account rs 45 cut yesyerday when i draw 5000 with atm machine .
Pls reply me ac no [protected]
Axis Bank customer support has been notified about the posted complaint.
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    H
    Hurali
    from Bengaluru, Karnataka
    Apr 4, 2022
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    Facing difficulties with Axis Bank .One of the customer care called and told me that 3, 00, 000/- credit limit if you are interested we can process, Thought that with limit as they promised it will fulfill my needs but Card is delivered with only 72k and with card ending 0398.I rejected the credit card because card is not processed as promised .why I need to pay the joining fees 1770/- without joining .This thing happened with other credit card also card ending with 7576.The complaint numbers are 72755322, 72573278 and 72558283.This whole thing happened because of complete miscommunication from Agent .Some of the agents are not speaking politely with customers .
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Sumanth P G
      Apr 4, 2022
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      Hi,
      885 rupees debited from axis direct without any reason, amount got debited from my salary account, i don't have demat account also. This is just scamming from the bank. I have sent email to support also, there is no response. I need refund of this money.
      Debit
      INR 885.00
      A/c no. XX8903
      [protected]:30:16
      AXISDIRECT/972734R/[protected]/11 04
      Bal INR 35925.24
      SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank
      Axis Bank customer support has been notified about the posted complaint.
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        R
        RAJ SWAPNIL
        Apr 4, 2022
        Resolved
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        Resolved

        I have a salary a/c in axis bank, as informed by the bank while opening the account debit, credit & Demat account was free of cost & no charges will be levied on them as it is a salary account. I got an SMS from axis bank informing me that rs-885 has been debited from my account for consolidated dp charges on 3rd April 2022. I want my refund back on priority.
        May 6, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 05, 2022
        Axis Bank Customer Care's response         Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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          S
          shivam9821
          from DELHI, Delhi
          Apr 4, 2022
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          Address: 667, East Jawahar Nagar, Loni Road ghaziabad-201102 near metro pillar no 69

          Firstly i would like to say that Axis bank having a worst service, they levy too much hidden charges without any intimation.

          I have a salary a/c in axis bank zamrudpur branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Y'day (3th april 2022) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
          May 9, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 05, 2022
          Axis Bank Customer Care's response           Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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            S
            Shwetha Kumari S
            from Bengaluru, Karnataka
            Apr 4, 2022
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            Hi,

            Rs 885 rs got deducted from my account number without prior notice or instructions and i do not have a trading account too. Can you please let me know why this has happened by you by being a trustable bank.

            Regards,
            Shwetha Kumari S
            Axis Bank customer support has been notified about the posted complaint.
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              N
              nilesh chandel
              Apr 3, 2022
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              Address: Jyoti nagar

              I have got the message that 885rs have been deducted of axisdirect on 03/04/2022& some months earlier also . Please initiate refund axis bank. Its very illogical of deducting consumer bank account with out any prior information.
              May 16, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 05, 2022
              Axis Bank Customer Care's response               Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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                H
                Hegde Giri
                from Bengaluru, Karnataka
                Apr 3, 2022
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                Resolved

                Hi, debited 885/- from my salery account. How it will debited without any information and without any action from my side, please do credit that amount
                May 10, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 05, 2022
                Axis Bank Customer Care's response                 Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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                  R
                  Rintu19
                  from Nuapada, Odisha
                  Apr 3, 2022
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                  Address: Raj Khariar

                  On 3 April I got message from axis bank as 885 ruppees deducted as Axis direct from my account even I did not purchase any fund and they deducted my money without information I want my money refund.
                  Axis Bank customer support has been notified about the posted complaint.
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                    P
                    PoojaDubey93
                    Apr 3, 2022
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                    I own a salary account with axis bank and as per my knowledge I have never given approval to own a demat account. Although I am getting charged annually 885 rupees in the name of axis direct.

                    I could see I’ve been charged multiple times for the same. Also as per my knowledge I should not own any demat account which is getting reflected in my axis application.

                    I want proper justification on all the axis direct dedications so far as well as the presence of demat account without my knowledge. I request to have full refund of these annual charges and any hidden charges that been accrued to my account.
                    Axis Bank customer support has been notified about the posted complaint.
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                      N
                      Nahul525
                      from Kolkata, West Bengal
                      Apr 3, 2022
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                      Address: 5/2/c Majlish Ara Road

                      I have been charged 885 rupees for a reason which I am not responsible. I never traded in axix direct nor I have any account. I need my money bank.
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        radhakrishnanjg
                        from Bengaluru, Karnataka
                        Apr 3, 2022
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                        Address: Bangalore

                        Hi,
                        TodayI got the message that my total balance got debited rs 885.00 without my permission from axis direct, I don't even has dmat account from axis please refund my amount.
                        My name : Radhakrishnan.
                        Register Number : [protected]
                        Thanks & regards,
                        Kiran Nachiraju.
                        Axis Bank customer support has been notified about the posted complaint.
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                          H
                          Hannah Gratia Ashish Narjinary
                          Apr 3, 2022
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                          Address: H no 06, Whitefield Gandhipuram, Bangalore 560066, Whitefield

                          I have my salary account in axis and I maintain it as well today it's 03/04/2022
                          From my account 885 rs has been debited for axis direct I want to now why did axis bank charge this amount and I want my money back now..
                          Such a worst axis experience I never had before... Without any intimation y did my amount got debited I want it back ...
                          Axis Bank customer support has been notified about the posted complaint.
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                            Y
                            yash1966
                            Apr 3, 2022
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                            Hello axis bank my customer id:[protected]. i could not login to mobile app please help me below is the error i receive.
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              Ajaykumar Ilapakurthi
                              Apr 3, 2022
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                              885 rupees was debited from my account and I don't know why they taking money as like direct axis charges. Previously they are taken 500 and now it is 885 .. Resolve the issue ASAP. Resend my money back
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Ajay Kumar Ilapakurthi
                                Apr 3, 2022
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                                I don't know exactly for what money got deducted I.e., 885 rupees from my account
                                At starting they mentioned it's free account no need to Pay any amount for this.
                                Could you please resolve this asap
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sandy123!
                                  from Pune, Maharashtra
                                  Apr 3, 2022
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                                  Address: Axis Bank

                                  I have a salary a/c in axis bank pune branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account.

                                  Today (Transaction date in bank passbook: 4th april 2022) I checked my account details and found that rs-885 has been debited without any details. Then I searched on internet and same amount has been deducted from bank for consolidated dp charges.

                                  But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.

                                  Earlier also in the month of September 2021, I faced same issue of Consolidated charges and around rupees 2000 got debited from my account. At that time I tried to contact customer support as well but they did not helped me properly with this.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    sur25
                                    from Delhi, Delhi
                                    Apr 3, 2022
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                                    Resolved

                                    This is regarding the UPI transaction which I did on April 02nd, 2022 of Rs 2600 via Google pay.
                                    The transaction got successful from my end and the amount got debited from my savings bank account (ICICI) but the merchant didn't receive the amount in his account. Due to this, I have to again make a payment of Rs 2600 in cash.

                                    After so many follow-ups with the ICICI bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

                                    Beneficiary Bank: Axis Bank
                                    Beneficiary Account No. : ***********2063

                                    After checking with the merchant, the above-mentioned account number is not the merchant's account number.

                                    Please help me in getting my money back into my ICICI bank account.

                                    The transaction details have been attached for your reference.
                                    Apr 8, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      J
                                      Jeevan Punekar
                                      Apr 3, 2022
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                                      Today Axis bank has debited Rs 885 from my account and showing date of tomorrow showing no reason.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Z
                                        Zainuddin Shaikh
                                        Apr 1, 2022
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                                        Hi axis Bank my cash has been retained in your ATM machine 14000 rs at axis Bank bhuleshwar branch
                                        Please kindly help on priority as this is urgent
                                        Axis Bank customer support has been notified about the posted complaint.
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