| Address: Hyderabad, Andhra Pradesh, 500089 |
Hi,
I was defaulter to Axis bank CC from 2009. Later I received a legal notice to my mail from bank also I used to receive credit card statement to my mail id for every six months. As per legal notice and CC statement I am supposed to pay 1, 43, 250 and paid same in January 2015. After paying this amount, In CIBIL record the current balance and amount overdue shown as “0†but default status as “Written-offâ€. Simultaneously, I received NOC from bank with a clause “CIBIL record for the defaulted account will remain the same as reported on the occurrence of defaultâ€.
Now, when I approach axis bank nodal officer deck they are insisting to pay 5, 75, 000 as charges to clear written-off status from CIBIL.
I felt that the Bank has misled me on the total amount payable on the date of clearing my due and never said that the card will still remain as default.
Thanks
Naveen
Axis Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. Please write to us at [protected]@axisbank.com from your registered email ID along with your card details for us to assist you.
Regards,
Axis Bank