Axis Bank Complaints & Reviews

I tried to purchase a laptop in online using EMI. Unfortunately the purchase was failed and amount was deducted from my credit card. I requested for the money reversal from merchant. money credited back to my amount after a month. In this mean time EMI was activated and I requested for EMI cancellation. AXIS bank people promised me that EMI will be cancelled and no need to pay any amount if the money reversal happens from merchant side. But AXIS bank did not cancelled my EMI and that time. I called them for second time and asked regarding my EMI cancellation. They have cancelled the EMI and already 3 month EMI was there on statement and EMI was cancelled also excluding 3 months EMI they are asking me to pay remaining months amount . They have deducted the same amount from my account . This is a worst bank and worst costumer service . They are telling multiple answers and one guy promised me that they will refund the money. But still no go.

I did transaction for bookmyshow first time it did not happen second time tickets were booked but amount debited two times to kindly refund the wrong transaction
here are the details
INB/[protected]/BOOKMYSHOW.COM (BILL DESK) 434.36
INB/[protected]/BOOKMYSHOW.COM (BILL DESK) 436.36...

I am Bidhan Haldar having A/c number [protected] in Axis bank at Kolkata-700028, Matijheel Branch . Bank authority had blocked my previous debit card without any intimation and issued a new one without PIN number. Axis Bank customer Care said that PIN is being generated at ATM machine. whenever I trying generate PIN Number with Axis bank ATM, It denied mentioning that the inputted mobile number is incorrect. I contacted Axis bank customer care and they said the new mobile number is not resisted, though I registered the new number nearly 4 years ago. I mentioned all bank massages such as accounts balance are comes into my new number. The Bank customer care Representative told me to contact to Branch representative to solve the problems if any. I visited my branch on 27/01/2016 and asked them to registered my new member again but they replied the member already registered. I explained that ATM machine and Axis Bank Costumer denied the new number. They Re-checked my accounts details in CPU and told me that PAN number is not updated that is why new number had not yet been activated. I updated my Pan number in instantly and the Branch representative assured me that the problems would be solved two working day. Then I given a requisition for a cheque Book but they denied to accept the requisition asking me that the Cheque book requisition taken only via ATM machine. I leaved the seat and gone to cash counter and asked for a withdrawal slip, they denied asking me cash could be withdraw only with cheque and ATM card.Till today problem not been resolved. Now You see... the whole situation is like a Circus and i could be named Axis Circus. I need my money.. money need ATM card or Cheque... Cheque need ATM requisition which need PIN... PIN need Mobile number which need registration which is registered minimum 4 yrs ago and Branch is denied to re-resister.

I just wanted to know why the hell this was not informed to customer even though its a system generated work. For other things you people send a mail/message/courier then why the hell for lein amount hold the mail or system generated message was not sent.

Is this is a professional way to behave with the customer. Also why the savings back account was touched as you people say credit card department is different & savings back department is different.

If i ask you to waive off my two months interest will you do that????? I know you will not do because that is your money now its same with your customer also. You should have some professional ethics to behave with customers.

@PNO/nodal team: This is purely a wrong system what you have. If this was the scene then why the hell your collection branch managers did not inform me that the amount will be deducted from my account. Even the collection manager also did not informed me. Also last time also i did not make the payment for two months then why the hell the amount was not deducted. This is purely unprofessional ethics. No other bank does like this. You should question your collection branch also as why this was not informed to customer when i requested for settlement. Those bloody people (Mr. Prashanth from bangalore collection department) only told wait for 4-5 months then my account will come in to suspension and then they will give me settlement of 30K or 40 K and close the account. Tell me is that is my fault still?? If customer keeps money in the saving bank its his amount. Moreover MY CARD IS IN BLOCKED STATUS FROM LAST 1 & HALF YEAR & I HAVE NOT QUESTION IT EVENTHOUGH I AM HAVING 4000 STILL IN THE CREDIT LIMIT. NOW THIS IS NOT CHEATING NOW??? YOU SHOULD PUNISH EVERYONE GUYS IF YOU HAVE ANY KIND OF MANNERS IN YOU GUYS & IF YOU ARE PURELY DOING A PROPER BANKING BUSINESS.

Helooo

sir/mam

my self charanjeet this side from chandigarh. As earlier i was using axis bank credit card for which due to some financial issues i have setteled my account. As stil i am facing some financial issues but now i just request you to please erase setteled from my account for which i shall be vry thankful to you.

plz consider my complaint

Thanks
charanjeet singh chawla
D.O.B[protected]

Sir mere bhai ka accident ho gaya 23 10 2015 ko atm me insurance tha 5 lakh ka bank me total documents jama kar die 3 12 2015 ko aur wo fir axis bank cr avenew baranch kolkata 700009 wo phir new india life insurance ko 3 2 2016 ko all documents bheja md shakir hussain account no [protected] hai aur atm no [protected] hai jis me free accidental insurance tha abhi tak kuch riply nahi aaya hai sir pls thanks

On 02/09/2014 when i was traveling in train i was got the sms from bank that some transaction was executed on my card. i have immediately call up the bank and get the card card block . But the mean time three transaction was executed . Then after i have completed all the procedure to file the complaint and submission of dispute form with bank which required. Accordingly the bank has given me temporary credit of rs. 15000/- approx. but out of which transaction 10580/- was reversed back after in the month of january 2016 statement before that no communication was received from bank side .

the transaction of Rs. 10580/- is settled in favour of merchant even though the transaction was not done my me and even signature mention as harri kumar instead of my signature which was 100 % different as i always sign as vinod mishra . even on charge slip my name is also missing .

you are requested to guide me for further process. how should i fight to get back the amount of transaction from bank.


thanking

I would like to inform you that as per axis bank taking personal loan but still right now no document providing like final emi paper & process document medical claim also taking but no document after six month completed every month taking emi.

Br/

vikas kumar gupta

Hello sir this is Harini here from Erode Tamil Nadu, on 4th Feb 2016 I transfered Rs. 2200 to Mr. Sabarinathan initially for a purchase of a fish where he has not sent any still now and not answering our calls nor sending our products I request the axis bank to bar his account until and unless he returns our money or product.

Hi . This is mohammad raheem I'm a user o[censored]r axis bank ...branch located at tarnaka. I did a payment of Rs.836 through TSSPDCL APP.to electric department the amount is dedicated from my account .but yet the bill is on hold due to some reason and already I wrote a letter to my axis bank .yet I dint got my amount back so please realised my amount soon as possible

Sir/madam
I didn't receive my bag yet. My redeemcode is [protected].kindly sennd bag to following address
B.Sumathi
Plot no 18, amman ngr 2nd street puzhuthivakkam chennai 91

I have been using axis bank credit card for more than 3 years but for the last 4 months i am not receiving my statement but whenever i made a request they are telling it declined. So, I don't know what are the charges they are putting. They are telling that courier is sent, somebody received but they are not ready to send the duplicate statement. Nowadays they are giving headache to customer, and not responding properly.

My name is rinesh mathew, customer of axis bank, mobile number, [protected], took home loan from axis bank kottaym Kerala branch, the lone manager shyin has cheated me, he has told me to give processes fee as cheque, and the told it's very urgent so to pay processes fee as DD, and he will be returning the cheque, but after take DD, he did not return the cheque, and processing he deducted two times, one month over till now I din get my money back . Kindly suggest where to complaint, no body taking call at axis bank branch kottyam am help less . Loan account number PHR[protected]

I have Paid my credit card bill before deadline and it in the statement clearly shows my payment is received by Axis bank on 6th 2016 whereas the due date is 8th. Please provide an explanation as to why I am charged the late payment fee and interest when I have made the payment on time. please advise the reason for declining my request[protected].

With Regards,
Sudheer

I am Asish Kumar Mondal. My A/C No is [protected]. I want to transfer my savings account from Ahmedabad to Kolkata. My nearest Axis Bank branch is Shyamnagar, IFSC Code is UTIB0001488. This branch staff said he don't transfer my account .
So please transfer my A/C as soon as possible.

I received my salary 61, 000 /- on 6th Jan 2016 in My Axis bank Account :[protected] which is on lien for credit card payment, credit card department said the settlement amount of Rs 40, 000/- . I asked to deduct the amount directly from bank and release remaining amount as I can not withdraw or transfer amount from this account.

they are saying they received payment on 29th Jan 2016, my question is when my account is on lien then how can I make the payment...they are asking to make remaining 67000/- balance amount to remove lien from my account.

My axis bank credit card limit is 75000/- they said the settlement of 40, 000/-. now they deducted 61000/- from account and asking to make more of 67, 900/- to remove lien.

Kindly do the needfull or suggest me local court to file a case.

I was transferring money through Axis Bank app and due to it's technical glitch, my amount was debited twice. The customer care is not responding properly to transfer my money back. Every time I call, they make me waste about half an hour and cut the call from their end without any confirmation. Ridiculous bank and their services. Now, I'm worried about my 24, 500 which is lost from my account.

I want to cencelled my axisbank credit card from long time,
there is extra charges with this card,
i havent used it than after there is bill of this creditcard
my card no is [protected]
i want to cancelled it asap
pl do cancellation as i haven't use it

Dear Sir,
I have recently received a message.
Msg. from Axis Bank that Rs. 17, 899.76 (EUR 241.80)as spent on your Credit Card XX2129 on 29-Jan-16 at RENFE 001. Avbl Lmt: Rs. 108366.58.
I have not done this transaction.
Please arrange to resolve this matter asap.

Regards
Praveen Bharti

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 240116. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the...