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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
Complaints 13015
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6562
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Axis Bank reviews & complaints page 57

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A
akash turakhia
Mar 24, 2022
Resolved
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Address: Bangalore

Hi, I have an ongoing personal loan with Axis bank. I could not pay 2 emis due to health issues. Now recovery agent is visiting my house again and again and shouting, 2 days back he has visited my house and was forcing me take the settlement. I told him and his manager that I am ready to pay EMI, but he is saying they want settelment, not EMIs. How can they force me like this? Today morning at 7:00AM he has visited my house and was shouting at my mother.I want someone from higher authority to call me and help regarding this.
May 11, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2022
Axis Bank Customer Care's response
Hi Akash, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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    S
    sarfraz turk
    from Moradabad, Uttar Pradesh
    Mar 23, 2022
    Resolved
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    Address: Moradabad

    Sir my name is Sarfraz Turk i have an saving acounts in Axis Bank in civil lines moradabad that no is [protected] ifcs code is UTIB0000282 my customer id[protected] the problem is bank charges a lot of money by the consolidated charges they debit 4003 rs in my acount on 17 march sir please provide my money back emmedetly
    Mar 26, 2022
    Complaint marked as Resolved 
    no solution for my problem yet
    Axis Bank customer support has been notified about the posted complaint.
    Mar 28, 2022
    Updated by sarfraz turk
    India's most worst bank 😑
    Verified Support
    Mar 31, 2022
    Axis Bank Customer Care's response
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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      A
      AnkitSomani1987
      from Mumbai, Maharashtra
      Mar 23, 2022
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      Website: www.axisbank.com

      My axis Bank credit card got approved on 17th Feb 2022 and it's been more than a month but haven't received my card...axis Bank generated the statement and has asked me to make the payment or else I will charged late fee charges and my cibil score will be affected so as per there request I made the payment on due date but still haven't received my card and also I haven't received my welcome gift which you receive after making the payment of joining fee which I have already paid...after trying to talk to there customer care people and escalation team I mailed complaint to nodal officer and principal Nodal officer but no response from them...I have been talking to them everyday but they don't have any reply to my question.
      Axis Bank customer support has been notified about the posted complaint.
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        H
        Heera@3019
        from Bareilly, Uttar Pradesh
        Mar 23, 2022
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        Address: Home no 60 Tula Sher Pur Sanjay Nagar Bypass road Bareilly

        I am not apply the credit and loan but my civil is so hard enquiry so please remove this
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Sejal Makwana
          from Ahmedabad, Gujarat
          Mar 23, 2022
          Resolved
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          Resolved

          I have already maintained 10k in my savings account as an average monthly balance still Bank debited 368 rs + 68 rs GST on the name of consolidated charges. I need my money back. And it's a kind request stop debit the account as consolidated charges without giving breakup of charges
          May 10, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 31, 2022
          Axis Bank Customer Care's response
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            L
            livendra pratap singh rathore
            Mar 22, 2022
            Resolved
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            Resolved

            Please provide full detail of this deduction
            BRN-PYMT-CARD-[protected]
            My contact nu is [protected]
            My acc nu is [protected]
            Apr 28, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 28, 2022
            Axis Bank Customer Care's response
            Hi, we wish to inform you that the referred amount is auto-debited towards dues of credit card ending with 2176. Regards, Team Axis Bank.
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              E
              Every day New
              Mar 22, 2022
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              Today i tried depositing 76000 into the cdm machine and i machine showing that 1 note is retained by bank and rest of the 75500 rs went inside cdm machine and my 1 note is not came back from the cdm machine.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Amudhan Enian
                Mar 22, 2022
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                Collection agents repeatedly calling and harassing me even after I’ve made payments and they are rudest to the core. They raise their voice too much and this is the last straw I’m pressing charges against the bank as well as I’m withdrawing from their services.
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Anusha Polaki
                  Mar 22, 2022
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                  I have accepted a upgrade of my credit card. And I have not yet received my card. But I see it activated in the axis bank app. Even thought I didn't receive the card. And there are no updated about the dispatch as well. I have tried contacting so many times through the customer care numbers. No one answers the call. When you guys have to sell services, you call up a 100 times a day. But there is no number to address our concerns and don't give a damn about them. The website doesn't work for raising any complaints either.
                  Axis Bank customer support has been notified about the posted complaint.
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                    J
                    Jagadeeshshekappa
                    Mar 22, 2022
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                    Address: IBS Software Private Limited ITPL Main Road Thigalarapalya Whitefield, Cresent - 1 11th floor

                    I have opened an account in axis bank with a zero balance account. now the bank asking me to pay some penalty this is not right. like cheating on us.
                    My account number ends with 5066. I am having 2 accounts in Axis bank for more than 10year I am using axis bank I was happy but now they are doing this kind of cheating on customers.

                    Planning to close all my accounts and credit card also.

                    for closing account also they want me to pay 1500 again this is not right.

                    When I am opening an account nothing they told me regarding this.
                    Axis Bank customer support has been notified about the posted complaint.
                    Mar 22, 2022
                    Updated by Jagadeeshshekappa
                    I haven't received a debit card also and they still charged for a debit card.
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                      D
                      from Bengaluru, Karnataka
                      Mar 21, 2022
                      Resolved
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                      Resolved

                      Hi,
                      I were using Axis bank flipkart CC ending with 8828 till Oct 2021.
                      I have got the bill for 500rs plus taxes for card renewal. I have called customer care and discussed with customer support executive and ask him to close the account as I'm not using much that card and I don't want to use Axis bank CC due to renewal fees.
                      Support executive explained many things to give me another myzone CC but not ready to close account. I never ask bank to upgrade card.
                      Again executive called after few days and upgraded CC without proper information. There was 2019 cash back I was expecting for my old transaction. Customer Support executive and Axis bank PNO given me in writing that cash back will be deposited in next billing cycle. Executive never told me about bank will cease my cashback if he upgrad card. With out proper information executive upgraded CC.
                      I have both the written communication that bank will give me cash back of rs2019. I'm doing follow up with bank since 4-5 months but not getting any support from bank. Bank people always replying that bank has rights to cease cash back if card get upgrade for what ever reason. If customer service executive and pno given me in writing then how they can refuse now and keep sending bills with panelry and interest.

                      Kindly help me to get my cash back and bank revert panelty, interest which they are putting unnecessary.

                      All this issue came due to bank customer service executive and PNO.

                      Thanks & Regards.
                      Deepak
                      Apr 29, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 28, 2022
                      Axis Bank Customer Care's response
                      Hi Deepak, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                      Registered mobile number [protected]
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                        S
                        suchig03
                        Mar 21, 2022
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                        They are charging me bounce charges repeatedly for the same missed emi. i had already paid the charges with the missed emi but again they charged my acc with 6000 rs. this is looting
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          sureshcdasvv
                          from Thrissur, Kerala
                          Mar 21, 2022
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                          Address: AXIS BANK, CITY CENTER BRANCH, THRISSUR

                          I have received an SMS from axis credit card " Rs.7656.14 is due for payment on 14/03/22 on Axis bank credit card 8906. Rs.7532 will be deducted from a/c XXXXXX as per auto debit request."
                          I had kept sufficient fund to my account in respect of this. But in the latest statement o April 2022 they have charged a debit interest of 719.21 and GST 129.46. This is totally unjustifiable action and looting the money of lay man on the pretext of credit card.

                          I tried to contact their customer care in various numbers but none numbers are connecting.

                          Kindly advice me how to resolve this looting.
                          Axis Bank customer support has been notified about the posted complaint.
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                            D
                            Dassajal
                            from Kolkata, West Bengal
                            Mar 21, 2022
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                            Address: India

                            Every month you people debit my money for ### reason. I want money back
                            Axis Bank customer support has been notified about the posted complaint.
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                              D
                              Dassajal
                              from Kolkata, West Bengal
                              Mar 21, 2022
                              Resolved
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                              Resolved

                              Address: Marathalli, Bengalore
                              Website: Axis bank

                              After my all loan payments they debit again and again every month. When I asked them they telling this is loan department job, loan department saying this is account department job,
                              Mar 21, 2022
                              Complaint marked as Resolved 
                              I want my money back
                              Axis Bank customer support has been notified about the posted complaint.
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                                G
                                Gurram Naveen
                                Mar 21, 2022
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                                Resolved

                                Every month 05 i have to pay Rs 17152 for loan. But i missed to maintain amount on Feb 05th2022 and on next day i paid with charges Rs 400 extra.

                                March 15, 2022 again they debited Rs. 200 extra

                                And no customer agent was redponding and they are pushing work its not our department will transfer call. But no response. Helpless
                                Mar 21, 2022
                                Complaint marked as Resolved 
                                Customer support called me and told those are special instructions charges
                                Axis Bank customer support has been notified about the posted complaint.
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                                  T
                                  TARUN PULLETIKURTHI
                                  Mar 19, 2022
                                  Resolved
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                                  Resolved

                                  UNable to get my Customer ID of my axis bank.
                                  Apr 24, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 21, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we request you to refer to the following link: https://www.axisbank.com/bank-smart/sms-banking/instructions-and-keywords to know your Customer ID. Regards, Team Axis Bank
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                                    P
                                    Prahlad1
                                    Mar 18, 2022
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                                    Mujhe call aaya axis bank customer care kaha axis bank se bol raha hun aur usne kaha card ki limit upgrade karni hai. Fir ek sehat bima ka offer bhi batane laga aur koi reference number bola mobile pe aaya hai aur mujhse le liya.

                                    Fir baad me kuch time beet gya pata chala ki ye fraud call tha aur paise udh gye hai card se card no. [protected]

                                    Pleas esko paya karrayen thanks
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      shak12345
                                      from Nizamabad, Andhra Pradesh
                                      Mar 18, 2022
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                                      Address: nizamabad

                                      Hi sir my upi axis id is not able to add my bank account from phonepay, my costumer id[protected] my registred number [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        R
                                        RANUCOOL
                                        Mar 15, 2022
                                        Resolved
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                                        Resolved

                                        Address: Padrauna

                                        मैं प्रदीप पाण्डेय बीजेपी एवम नमामि गंगे प्रकोष्ठका क्षेत्रीय सदस्य हूं । आपको अवगत कराना है की मैने एक गाड़ी ऐक्सिस बैंक से लोन लेकर लिया था जिसकी किस्त कोरोना काल से पहले नियमित थी किंतु कोरोना महामारी के बाद मैं किस्त जमा नहीं कर पाया जिससे ऐक्सिस बैंक पडरौना के अधिकारी मुझे मानसिक रूप से प्रताड़ित कर रहे है और मेरे साथ अभद्रता कर रहे हैं ।आपसे निवेदन है की संबंधित अधिकारी पर उचित कार्यवाही के साथ मेरे लोन खाते को एक मुस्त समाधान योजना के तहत बंद कराने का निर्देश प्रेषित करे।

                                        सादर
                                        प्रदीप पाण्डेय
                                        कुशीनगर यूपी
                                        Apr 19, 2022
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Mar 15, 2022
                                        Updated by RANUCOOL
                                        New complaint
                                        Verified Support
                                        Mar 19, 2022
                                        Axis Bank Customer Care's response
                                        Hi, we understand that you have already escalated the concern to our Principal Nodal team via SR number[protected]. Be assured that you shall be responded by them shortly in the referred matter. Regards, Team Axis Bank
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