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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 57

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T
TARUN PULLETIKURTHI
Mar 19, 2022
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UNable to get my Customer ID of my axis bank.
Apr 24, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2022
Axis Bank Customer Care's response
Hi, we request you to refer to the following link: https://www.axisbank.com/bank-smart/sms-banking/instructions-and-keywords to know your Customer ID. Regards, Team Axis Bank
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    Prahlad1
    Mar 18, 2022
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    Mujhe call aaya axis bank customer care kaha axis bank se bol raha hun aur usne kaha card ki limit upgrade karni hai. Fir ek sehat bima ka offer bhi batane laga aur koi reference number bola mobile pe aaya hai aur mujhse le liya.

    Fir baad me kuch time beet gya pata chala ki ye fraud call tha aur paise udh gye hai card se card no. [protected]

    Pleas esko paya karrayen thanks
    Axis Bank customer support has been notified about the posted complaint.
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      shak12345
      from Nizamabad, Andhra Pradesh
      Mar 18, 2022
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      Address: nizamabad

      Hi sir my upi axis id is not able to add my bank account from phonepay, my costumer id[protected] my registred number [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        R
        RANUCOOL
        Mar 15, 2022
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        Address: Padrauna

        मैं प्रदीप पाण्डेय बीजेपी एवम नमामि गंगे प्रकोष्ठ का क्षेत्रीय सदस्य हूं । आपको अवगत कराना है की मैने एक गाड़ी ऐक्सिस बैंक से लोन लेकर लिया था जिसकी किस्त कोरोना काल से पहले नियमित थी किंतु कोरोना महामारी के बाद मैं किस्त जमा नहीं कर पाया जिससे ऐक्सिस बैंक पडरौना के अधिकारी मुझे मानसिक रूप से प्रताड़ित कर रहे है और मेरे साथ अभद्रता कर रहे हैं ।आपसे निवेदन है की संबंधित अधिकारी पर उचित कार्यवाही के साथ मेरे लोन खाते को एक मुस्त समाधान योजना के तहत बंद कराने का निर्देश प्रेषित करे।

        सादर
        प्रदीप पाण्डेय
        कुशीनगर यूपी
        +1 photos
        Apr 19, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Mar 15, 2022
        Updated by RANUCOOL
        New complaint
        Verified Support
        Mar 19, 2022
        Axis Bank Customer Care's response
        Hi, we understand that you have already escalated the concern to our Principal Nodal team via SR number[protected]. Be assured that you shall be responded by them shortly in the referred matter. Regards, Team Axis Bank
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          S
          Saumya Rikhi
          Mar 15, 2022
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          Pf settlement of ex employee

          Address: Axis Bank Ltd Corporate Office 11th Floor, Corporate Park Sion Trombay Road, Chembur, Mumbai- 400071

          I am an ex employee of Axis Bank in the name of Saumya Rikhi (emp ID-127601). I was discharged from my duties on 24.01.2022. I had submitted a request for linking my Aadhar to my UAN and correction of name from Saumya Rikhi to Saumya Khetarpal to Axis Bank CO Mumbai and the same was forwarded by them to EPFO Bandra on 09.02.2022. The same has not been updated by them till date and I am continuously getting reminders from Axis Bank HR team...
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          Anitha Chikkahanumanthiah
          Mar 15, 2022
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          Address: Axis Bank Limited I No.8 I ‘Sona Tower’ I 32 ‘E’ Cross I Jayanagar 4th ‘T’ Block, Bengaluru – 560041

          I had company provided forex card from Axis Bank. They could not renew as policies changed, & our company was fed up dealing with complaints. I tried to refund my money in euros and pounds which was more that Rs 50000. However as promised they did not consider the exchanges rates on the day, instead they refunded with buying rate that was never mentioned when I went personally to the bank. Literally 4-5 Rs of difference per euro and per pound. This is a horrible experience and no one from Axis bank -Jayanagar 4th T block branch Bengaluru wants to take responsibility. they say its system generated. Literally[protected] Rs loss for me. My number is [protected] and my email id is [protected]@hexaware.com
          Axis Bank customer support has been notified about the posted complaint.
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            M
            magnusvistara
            from New Delhi, Delhi
            Mar 15, 2022
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            I held 2 cards with Axis Bank.
            Card ending - 0758 - Credit Limit: Rs. 4, 70, 000/-
            Card ending 6819 - Credit Limit: Rs. 3, 90, 000/-

            Both cards had separate limits as demonstrated by usage of my cards, the statements and the app where it clearly shows Available credit limit.

            I applied for Magnus credit card and got it with a credit limit of Rs. 4, 70, 000/-.
            However, when I tried to swipe it for a large transaction, it was declined, stating that there is no limit. I checked on the app and it shows limit of Rs. 4, 69, 700/-.

            When I call customer care, standing at the swipe machine at the shop, I am told that the limit is a TOTAL limit of Rs. 4, 70, 000/- across all three cards now.

            This was not informed to be by anyone at Axis Bank. Nor was it mentioned in the app where till date it shows separate credit limits and separate available credit limits.
            This is also against my 2 cards earlier where there was a completely SEPARATE limit amongst the two cards.

            So this change was not brought to my attention.

            Therefore, due to this embarrassment I faced of having my card declined, and the non informing of changes in credit limit to me and the app and customer service not being in sync, I want to cancel my 3 credit cards numbers ending:
            0758, 6819 and 9793.

            Moreover, I applied for Axis Bank Magnus Card recently and was given card ending 9793. I am disputing the charges of the joining fees and WILL NOT be paying the joining fees as I do not want to keep any Axis Bank card after this behaviour of the bank.

            Moreover, I informed the bank of this on 1st March 2022, well before the 10th March Due date of the statement of this card. The service request numbers are 72286310, 72286321, 72286331.
            Till date, I have not received any call from Axis bank to discuss the issue inspite of calling on 7th March, 8th March and 10th March as well.

            So in conclusion, I do not want a relationship with Axis Bank. I am not paying the joining fees of Magnus credit card.
            Apr 25, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 19, 2022
            Axis Bank Customer Care's response
            Hi, we are working on your concern raised via SR number 72286310 and shall be responded shortly. Regret the inconvenience caused. Regards, Team Axis Bank
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              S
              ssiddd
              Mar 14, 2022
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              My Customer ID is shown as Invalid Login Credentials whenever I try to register for the first time user registration of my savings account
              +1 photos
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                S
                Sankalp Desai
                from Palghar, Maharashtra
                Mar 12, 2022
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                Dear team,
                I am writing this with regards to my credit card bill payment. My Credit card number last 4 digit is 4147. I want to do settlement.
                Total outstanding is 73000 including all intrest, I am ready to settlement in 20000.

                This is to inform you that I cannot pay of full amount of outstanding, as my family has fallen under hard time in recent months.

                Kindly send settlement letter I will pay only maximum 20k amount because I have no job righ now..

                I am sincerely obliged to you for your help and corporation.

                Thank you.
                [protected]
                [protected]@gmail.com
                Apr 18, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 14, 2022
                Axis Bank Customer Care's response
                Hi Sankalp, we have raised your concern via SR number 72466357 and shall be responded shortly. Regards, Team Axis Bank
                Verified Support
                Mar 18, 2022
                Axis Bank Customer Care's response
                Hi, with reference to your request received via SR number 72466357, we understand that settlement has been offered for Rs. 35, 000 on your card number ending with 4147. For any settlement related queries, we requests you to contact Mr. Rahul Nair on [protected] for further assistance. Regards, Team Axis Bank.
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                  S
                  Sachinnanda87
                  Mar 11, 2022
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                  My credit card bill Generate dete 15/02/2022
                  I have paying credit card bill on 16/02/2022 8232 ₹ before due dete but axis bank penalty on my card and not respond my problem Solution
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    Rishikesh Verma
                    Mar 11, 2022
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                    Address: Ganj basoda

                    I have checked my all transactions and calculated thrice, my actual balance is wrong so. There is huge ammount of mistake by bank so i want it to be resolve asap.
                    +2 photos
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                      Akshatha Patel
                      Mar 11, 2022
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                      Resolved

                      I had raised complaint regarding wrong debit of emi from my account, now got a reply from bank that, they have not received confirmation from Amazon and they are asking me to contact Amazon, I have already raised complaint in Amazon and got confirmation email that my emi is cancelled from their end, both the parties are swinging me to and fro, each party says contact the other, kindly help
                      Apr 15, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 12, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                        Tansh6588
                        from Muzaffarnagar, Uttar Pradesh
                        Mar 10, 2022
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                        I had applied to close my account in july 2018 to mr yousuf jameel(axis bank manager 000544).1st march2022 1lakh rupees transaction credited bydefault in this account through upi by me.on 3rd march i came to know my account was not close and transfer it in another axis bank branch.my account deducted 83034.68 rupess from it in the name of charges.it is the bank's fault and give it in the charges.please help me.
                        Apr 13, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 12, 2022
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                          P
                          Preetpal Singh Sipat
                          Mar 9, 2022
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                          Resolved

                          I had received my flipkart axis bank credit card almost a month ago, following a week after i received my flipkart 500 gift voucher link as it was mentioned in joining bonus. First the link was not working i attached screenshots and emailed them then they told that they have sent the link again, but i didn't received it. I emailed them again and they sent the gift code to a wrong number.
                          This is the 5th time i have emailed them and the issue is still not resolved.
                          Apr 10, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 10, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                            S
                            srilekhareddy2001
                            Mar 9, 2022
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                            Resolved

                            Address: Champapet Branch, Hyderabad

                            My Name P Rama Krishna Reddy from Hyderabad. I was having Current AC belongs to my Company in Axis Bank Champapet.

                            Axis Bank is one the worest Bank I ever seen. They got 100s of signatures while opening and then lavied 10 verities of Charges without Customer Notice. While Closing also we had a worest experience and they looted Rs.10000 on the name Bank Closing & Balance non-maintainance charges. I dont recommend Axis Bank for any kind of Saving & Current Account. It too worest.
                            Apr 15, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 10, 2022
                            Axis Bank Customer Care's response
                            Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                              S
                              SurendeKumar
                              from HISAR, Haryana
                              Mar 8, 2022
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                              Address: MAHAVIR COLONY

                              My name is Surendra Kumar and the last four letters of my card are 4313. I got the 25999 transaction converted to emi on 22022022 at the request of your executive. He had said that the offer is going on on your Flipkart Axis credit card, under which your processing fee plus gst will not be charged. But in spite of that you have levied processing fee plus gst charge on my card. Please remove this charge from my card.
                              Note I am sending you the recording of your executive for your convenience. thank wirh kind regards.
                              From
                              Surender Kumar
                              Mob. [protected], [protected]
                              email surendersoni2512gmail.com surender2512rediffmail.com

                              Call Detail’s
                              Date: - 22/2/2022
                              Time: - 11.32 AM
                              Minute's: - 14 Minute's
                              Agent Name: - Priyanka
                              Customer Agent Contact Number: - [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                G
                                Gurjeet Singh Taggar
                                from Mumbai, Maharashtra
                                Mar 8, 2022
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                                Not getting noc from axis bank

                                Address: MUMBAI
                                Website: MUMBAI

                                Iam not getting noc from axis bank even paidoff settlement amount. All employ of axis bank who spoken with me to pay settlement amount and told that u will get noc. But right now they not responding my calls. Iam not getting any help...
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                                S
                                Sasidharan Chandrasekar
                                Mar 7, 2022
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                                Address: Plot No. 104,Srinivasan Nagar, North Malayambakkam

                                Debit
                                INR 1.42
                                A/c no. XX6807
                                [protected]:21:52
                                TIPS/SCG/MCC/04.03.22/J J ENTERPRISES
                                Bal INR
                                SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank
                                +1 photos
                                Axis Bank customer support has been notified about the posted complaint.
                                Mar 07, 2022
                                Updated by Sasidharan Chandrasekar
                                Any idea on this
                                My registered no.[protected]
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                                  H
                                  hiuiuybqcyoiqc
                                  Mar 7, 2022
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                                  Address: MURAB TOLA BAHJOI ,DEHAT, DISTRICT,SAMBHAL, UTTAR PRADESH

                                  Please provide the amount which is debated from my account . This is completely illegal do the immediate action on it .please return the money it is humble request from side.
                                  Name-Ayush Yadav
                                  account number-[protected]
                                  IFSC CODE-UTIB0001085.
                                  please do return my money .
                                  +1 photos
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                                    V
                                    VINOD NIMBOLKAR
                                    Mar 7, 2022
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                                    Dear Team,

                                    Kindly check my details because without taking any loan from axis Bank they tell me you have lien amount with clear that amount we cannot close your account and when I was going to my home branch they taking all action required for account closed but today she called me and tell me you need to pay lien amount for that you need to go another branch..what is this ..your service is not good... really disappointed i want close my account from your bank.
                                    Axis Bank customer support has been notified about the posted complaint.
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