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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 61

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T
thamarai selvan s
Feb 16, 2022
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Am using axis bank saving account mahendra world city branch.. already my account 5000inr hold from Maintaince charges purpose .. so against jan 2022 reduced consoldated charges and gst. Please refund my charges take action... bank side not proper response..
Axis Bank customer support has been notified about the posted complaint.
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    Feb 16, 2022
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    Hi sir I have received legal notice mail from axis bank regarding my dues of personal loan. But just to inform you sir I am paying my emi regularly on time but the only matter is I am not paying through axis bank account I am using different account to pay my emi because axis bank account which I was using at the time of taking loan is salary accounts and after loosing job due to covid that accounts is not in use. But even paying my emi on time they charging me for not paying through axis bank account 450 around every month and also charging interest on this due they have deducted INR 8284.19 from my account even informing many times on phone call that why you are charging me bounce charges if I am paying my emi on time they only say you are not paying through axis bank. I have mailed them also after my amount get deducted to correct that but there was no response so I have adjusted my deducted amount on last emi now they are sending me legal notice mail. Sir please help me on this matter from my side I have already paid my full payment.
    Axis Bank customer support has been notified about the posted complaint.
    Feb 20, 2022
    Updated by [email protected]
    What is the status
    Verified Support
    Feb 21, 2022
    Axis Bank Customer Care's response
    Hi Mudit, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
    Feb 21, 2022
    Updated by [email protected]
    [protected]
    [protected]
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      pearl malhotra
      Feb 16, 2022
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      Loan Recovery Agent Harrasing and Torturing my Dad Mentally

      My Family took an Education for me in the year 2017, worth around INR 6, 85, 000 Loan number : ELR[protected], Customer Number :[protected], My passing year was 2020, Due to the Covid, I was not Placed in any college and moreover my mom got retired the same year in feb'20. From the Year 2017 we was continuously paying our EMI's. Due to my Mom retirement and i also was unemployed, My family till then continued to pay the EMI's from their life savings from year 2020 to 2021. My family life savings got exhausted and we were not able to pay the EMI's from September'21.. From the last 6 month we were not able to pay our EMI's due to the financial condition going on and covid imacted us a lot financially as well as mentally. Last month Some Harendar Singh Loan recovery agent contacted us saying that he is ready for the settlement for INR 4, 50, 000. Initially we agreed when we start to ask for money from our relatives, Selling some of our assets. We were not able to arrange that much amount, So we clearly told us that we are unable to pay this much amount. we can pay max upto 3.8 - 3.9 Lakh INR(Around 4 lakhs). Since the time we told him this he is constantly harrasing my father, Abusing him, Saying cuss words to him, Today my father was crying because of him . He was also saying things like i would send police and arrest you, I will ruin your life . Abusing so Badly, Talking in a very rude manner. My father has a BP high Problem and he is also a senior citizen, If something happens to me father i would be telling that he would be the one responsible for constantly harrasing, abusing my father. We are not Denying to pay the amount, We are eve Ready for the settlement but the money he is asking we dont have that much. We can arrange max to max of 4 lakh. and even arranging for 4 lakh we are borrowing money from maret family friends and relatives and selling some of our asstes . such that we can get free of the loan and can live tension free.
      Axis Bank customer support has been notified about the posted complaint.
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        S
        San_21
        from Bengaluru, Karnataka
        Feb 16, 2022
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        Address: Bangalore
        Website: www.axisbank.com

        I had a credit card with Axis Bank, and I opted for settlement in November 2020. But Axis Bank's representative did not give me the clearance letter. He said I will receive it later. But I have not received it. When I checked with him, he said he left Axis bank and requested me to contact Axis bank directly. I have been contacted by many Axis Bank representatives, but no one resolved my issue.

        I am still getting a lot of calls, emails and messages to clear my dues. Every month one or the other person calls me asking for the payment. I told them I already settled my card and I wanted a clearance letter. They are only concerned about the payments, but they are not bothered about the clearance letter.
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 23, 2022
        Axis Bank Customer Care's response
        Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
        Feb 23, 2022
        Updated by San_21
        [protected]
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          M
          Manoj Trader
          Feb 15, 2022
          Resolved
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          Resolved

          I Geetha Aleti (a/c no.[protected]), has transferred 12, 000 rupees NEFT transfer to Ravi Kiran (a/c Bank of India no.[protected]), on 03-Feb-2022.However, the payee did not receive the payment but deducted from my account.Kindly look into the issue and do the needful
          recipt no .7EIRIX4P8624
          Mar 28, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 22, 2022
          Axis Bank Customer Care's response
          Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.
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            V
            vishal shah1
            Feb 15, 2022
            Resolved
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            Please waive off the foreclosure charges on car loan account as I already paid 42 emi out of 60 which is 70%. Still 5% foreclosure is levid.

            At the time of agreement it was told that after 12 months of emi no foreclosure charges will be applicable.
            Mar 25, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Feb 15, 2022
            Updated by vishal shah1
            I would pay all outstanding without foreclosure charges
            Verified Support
            Feb 16, 2022
            Axis Bank Customer Care's response
            Hi, we request you to share the registered mobile number with us for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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              vishal shah1
              Feb 15, 2022
              Resolved
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              Resolved

              Please waive off the foreclosure charges on car loan account as I already paid 42 emi out of 60 which is 70%. Still 5% foreclosure is levid.
              Mar 27, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2022
              Axis Bank Customer Care's response
              Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/loans-car-feescharges-1.aspx for information on the same. Regards, Team Axis Bank.
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                G
                govinduvsl
                from Chennai, Tamil Nadu
                Feb 15, 2022
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                I am using Axis bank flipkart credit card and Select card with same limit from last 6 months.
                Suddenly both the card limits are merged but the both cards are having different benefits and joining fees also. Customer care executive replies close one card but how can i close one card as i paid 3000 Joining fees.
                There is no proper response from customer care.
                I want to use both the cards please unmerge the cards.

                Registered Mobile Number - [protected]
                mail ID : [protected]@gmail.com
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 22, 2022
                Axis Bank Customer Care's response
                Hi, we would like to inform you that as per Bank's internal norms, if a customer holds more than one credit card, the limit of all the cards gets merged. Regret any inconvenience caused. Regards, Team Axis Bank.
                Feb 22, 2022
                Updated by govinduvsl
                Did not received any response
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                  Gourav Dutta cob
                  Feb 15, 2022
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                  I am Gourav Dutta, from coochbihar.I got a message 06, 02, 2022from regarding the axis bank job, and there it was mentioned to call[protected].I called him and he told he is working in axis bank.he told share my documents on Bidisha sen-[protected].then he told 211 payment for application form, after payment he told me to wait for 3 days. after 2 day s I got a call from mr.chakrabarti mb-[protected], he told me he is calling from selection department of axis bank, and told me to send 2270 rupees and that will be refunded to my salary account went join the job.aftre payment he send a confirmation letter.and he told my joints date 15 Feb.then 15 Feb 8.50 am I got a call [protected]from duty officer he told me to send 19670 rupees for 24 hours then the money refunded to my account.he told after payment I got a joint letter, I card and G pass.then I payment this amount, but those people not send any one. Sir please kindly check those people and confirmation letter. account number in which the asked me to send money is, MAHARASTA BANK, ac-[protected], IFSC-MAHB0002068, PUSHPA MANDAL. AXIS BANK, AC-[protected], IFSC-UTIB0004320, S MANDAL
                  Axis Bank customer support has been notified about the posted complaint.
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                    Prabeesh Thiya
                    Feb 15, 2022
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                    Dear team,
                    Hi Rakshita here, i have settled my credit card in February 2021.
                    I had the proof. But still the bank is unable to send me the "noc" for the same.
                    Please dont tell me the standard process, i already gone through that.
                    I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
                    When can i expect the noc letter from your end??
                    Axis Bank customer support has been notified about the posted complaint.
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                      Gulshan S Pahwa
                      from Ludhiana, Punjab
                      Feb 14, 2022
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                      Hi,
                      My name is Gulshan Pahwa. I relieved from Axis Bank on 28th Dec, 2021. I had submitted all given assets before relieving & taken confirmation on mail, still my full & final not received. I have also called & mailed respective HR official & my supervisor many times, but there's no satisfactory response.
                      I'm surprised how such mismanagement in an esteemed bank.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 16, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                      Feb 16, 2022
                      Updated by Gulshan S Pahwa
                      [protected]
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                        M
                        Mukundaj
                        from Delhi, Delhi
                        Feb 14, 2022
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                        Address: Pune

                        Very pathtic service from Axis Bank.
                        Currently My home loan ROI is 7.35 and market current ROI is 6.7 %, So I called Axis bank executive to reduce the same but still I didnt get response from them. I call them 4 times within month but still they havent reduced the same.
                        Axis Bank customer support has been notified about the posted complaint.
                        Feb 18, 2022
                        Updated by Mukundaj
                        Issue has not resolve yet. Axis bank has not reduced ROI and I am still paying my home loan at high Interest rate. Please help.
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                          R
                          rushi_m
                          from Karad, Maharashtra
                          Feb 14, 2022
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                          Axis Bank debited money without any consent and the amount is rupees 1770 and even from axis bank they are not responding.
                          Axis Bank customer support has been notified about the posted complaint.
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                            B
                            brijeshb
                            Feb 14, 2022
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                            Address: Galleria branch, gurgaon haryana
                            Website: axisbank

                            With refernce to my account with axis bank from more than 10 years & most of the time they deduct the anonymous charges by the name of gst & consolidated charges & this feb 22 month they have not disappointed me & deducted some 2800/- as consolidated charges & 502/- for gst charges.. This time & everytime amount has been deducted without my single notice/message or any prior information.

                            I feel cheated by the bank & request you to help me to get my amount back . i tried to contact customer care of the bank but its always busy or they have technical glitch due to which they dont fetch out the account details & ask to call back after an hour.

                            requesting rbl /ICCF to take strict action against the bank & help to get my money back.

                            thanks
                            Brijesh Bhatia
                            [protected]
                            axis bank
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              sunesh ms
                              Feb 14, 2022
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                              I have a salary account in Axis bank and I am using this account last 7 years. Bank has detected an amount of 7750 rs + 1395 rs (18% Tax) [Total 9145 rs] from my account as a consolidated charge yesterday(13-Feb-2022). I want to know, on what reason Axis bank detected this amount without any information and kindly requested to refund this amount?

                              Sunesh.m
                              [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                Z
                                Zubair13
                                from delhi, Delhi
                                Feb 13, 2022
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                                In august 2021 axis wrongly delivered credit card to my home through misleading me and making fraud with me now demanding outstanding amount on credit card for which i have already issued a complaint and shown my disinterest for the same.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  R
                                  Ramjilal Kumawat
                                  Feb 12, 2022
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                                  Address: jalna

                                  My account is current account
                                  my personal customer id is not KYC
                                  how can i KYC my id online
                                  i have tried in bank branch in last five days than also it dosen't work
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Shubham Dhabarde
                                    Feb 12, 2022
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                                    Address: Milind society hinganghat

                                    I have negative balance in my account for no reason. I had not opened the account but the company which i was working had contract with axis Bank so they had opened my account. Now i have quit that job so why will i use it i transfered my money to another account but axis is charging money form me since one year.
                                    According to RBI guidelines this shall not happen. I too work in a public sector bank now so i know this is wrong.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      A
                                      Ashik Rai
                                      Feb 12, 2022
                                      Resolved
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                                      Resolved

                                      Address: SENAPATI

                                      Whenever I try to register
                                      It always say invalid user credentials
                                      This is against the reputation of axis bank plz try to resolve fast
                                      I trust axis bank so I open account now it's not working
                                      Mar 27, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 17, 2022
                                      Axis Bank Customer Care's response
                                      Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                        S
                                        Sameep Suriya
                                        Feb 11, 2022
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                                        Today 11.02.2022
                                        I received a message from my bank of INR 22.13
                                        Debit
                                        INR 22.13
                                        A/c no. XX3068
                                        [protected]:20:41
                                        TIPS/SCG/MCC/09.02.22/RELIANCE AMBICA PE
                                        Bal INR 168956.01
                                        SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

                                        On enquiring with the petrol pump, they said it was from the bank as they dont hold any information of my account.

                                        This is highly unethical way to cut extra amount in name of tips without informing the customers.
                                        Axis Bank customer support has been notified about the posted complaint.
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