| Address: New Delhi, Delhi |
Dear sir,
I would like to draw your kind attention towards the fact that there was an unnecessary deduction of Rs 20, 000 from my Axis Bank account bearing No [protected] on dated[protected].
sir, I visited the AXIS Bank ATM located in Narela(ATM ID TPCC12605) on[protected] just to check the available balance in my account. The ATM machine produced the mini statement after a quite long time and further to to my surprise there was a deduction of Rs 20, 000 from my account. Also a more surprising fact came out that according to the ATM the withdrawal was made on dated[protected], that is, the entry was shown my the ATM machine one day in advance. How can be it possible that a withdrawal amount be shown prior one day? Also when i visited the bank and asked for the remedy of the case, the bank manager did not taken any action and also denied to check the ATM camera footages.
dear sir, i have not made any such withdrawal. i therefore request you to please look into the matter carefully and check whether it was made due to the malfunctioning of the machine or there was a fraud done with my account. i would be highly thankful to you if my request will be acted upon soon.
All necessary documents have been attached for your kind reference.
hoping for a favourable action at the earliest.
thanks
yours faithfully
Randhir Singh
HNo 47, gali No 1, Near Delhi Hospital,
Basti Bankenar, Narela,
Delhi 110040
Ph: [protected]
Aug 14, 2020
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
There is no option for return items. Please reply quickly I have to inform within 02 days. Please. Return procedure from axis bank mobile banking app guide me.