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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 571

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L
lalithagandham
Sep 22, 2014
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Address: Pune, Maharashtra

I have a booked 2 tickets through irctc on 12-SEP-2014 and cancelled on 15-sep-2014 and 17-sep-2014 425 RS AND 420 RS, ACCOUNT NUMBER:[protected] Date of transaction: 12-SEP-2014 Amount of transaction: 466.24 Rupees Mode of transaction: Axis Bank Internet Banking by a direct debit to your Savings bank Account [protected][protected]------- ACCOUNT NUMBER:[protected] Date of transaction: 12-SEP-2014 Amount of transaction: 491.24 Rupees Mode of transaction: Axis Bank Internet Banking by a direct debit to your Savings bank Account till now the amount was not credited into my account, customer service from axis bank on call is very poor no one is assissting properly
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Aug 14, 2020
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    Sujitdash
    from Hyderabad, Telangana
    Sep 22, 2014
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    Address: Hyderabad, Andhra Pradesh

    I have redeemed my edge points and redeemed a product which i have received after 10 days . But the product was in damaged condition and cannot be used. I had raised an complaint for the same and the product got pickup up after 10-12 days of receipt. Now after the picked up the damaged product they are not send the new product or return my reward points into my account. I have followed up with them 15-20 time but now they are not responding to my mails or calls too. The compliant no's are : 10716842, 8919200, 10729301, 10918481.
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    How did you return the item?
    There is no option for return items. Please reply quickly I have to inform within 02 days. Please. Return procedure from axis bank mobile banking app guide me.
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      Hari.PYDIMUKKALA
      from Vasai-Virar, Maharashtra
      Sep 20, 2014
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      Name- PYDIMUKKALA. HARIKRISHNA BANK&BRANCH- AXISBANK/KOTHAGUDEM ACCOUNT NUMBER-[protected]. CURRENT MOBILE NUMBER -[protected]. Kindly change my mobile number as [protected] instead of [protected] which was blocked by telecom services.olZ change it immediately.
      Aug 14, 2020
      Complaint marked as Resolved 
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        Mantript Sidhu
        from Dera Gopipur, Himachal Pradesh
        Sep 20, 2014
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        Address: Firozpur, Punjab

        hello sir, this is something serious...i have have been being harassed by axis bank coustomer care and the bank a lot...on 31 aug i got a message from axis bank that due to new rbi regulations all international debit cards has to be chip enabled so ur new debit has been issued...so i thought that my old debit card will work untill i received new card..but when i went out side my province i.e. punjab and i was badly in need of some cash badly my axis bank card was refused and i submitted it in all the atms axis bank, sbi, icici and hdfc and all said the card refused ...so my frnd told me to transfer money to his icici bank account so that he can withdraw money from his account and will give it to me ...so i did the same through there mobile app that promise to transfer instant funds while charging 5 rupee and i did the same on monday morning 8 of september 2014, but when after 3 hours he did not received funds i called customer care and they told me that it might take 12 hours...but even after 12 hours it was not there what should have been there in 12 hours coz i did instant transfer...so i waited and on 15 september i called coustmer care again and told all my problem what i mentioned u but all they did was told me that ur problem will be solved and we will call u tomorrow...i spent three hours on them asking for some refund coz i was being harassed by them ...but they redufed that too...and even today no one was there to accept there mistake...all i want is that because i was in so much trouble due to my bank i need some refund in one way or other...my complaint numbers are... [protected] sept [protected] sept [protected] sept [protected] sept sir please i never expected this from some major bank in india...and the kind of reply i am getting from them is trebbile...so please help me out...
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          Guru_418
          Sep 20, 2014
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          Hi All, Dont open NRO and NRE accounts in this AXISBANK. They ask you to keep minimum balance of 10000 all the time but they dont provide any service and what ever request through customer care, they will ask you to go branch. You open NRO account because you are outside of India and they ask you to goto home branch in India. This is really crazy and mindless humans they have in customer care. Anhdra brank is far far better in providing serive. Website is one more stupid thing they are maintaining. Without any reason your session will close atleast 10 times before you do what ever you want. Never think of opening axis bank account
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          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            ashwini.aks1
            from Mumbai, Maharashtra
            Sep 20, 2014
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            Address: Mumbai City, Maharashtra

            Dear Sir/Ma'am I filed a complaint in the customer care, my complaint no is [protected]. I visited to the axis bank atm. there were two atm machines.I tried to withdrawl 2000rs from the machine but the atm machine didn't have cash. Then I tried on the 2nd machine and I got the amount. But after sometime I checked my statement and the first transaction amount which I've not got has also debited from my account, but I didn't get any message on my mobile number of that transaction. Please do something about that. I urgently need the money.
            Aug 14, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
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              Dinesh Shar
              from Almora, Uttarakhand
              Sep 20, 2014
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              Address: Jalandhar, Punjab

              Dear last two days back morning 3:03 morning i do ATM transition in jalandhar dakoha SBI atm i do transition of 600 Rs but automatically transition was cancelled then i do 2nd transition of 500 and i got that 500 rs once i checked my balance i saw amount deducted 600 also and 500 but i haven't got 600 rs please do the needful asap.
              +1 photos
              Aug 14, 2020
              Complaint marked as Resolved 
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                G
                gyanuranjan
                from New Delhi, Delhi
                Sep 19, 2014
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                Address: East Singhbhum, Jharkhand

                Dear Sir, I have informed Axis Bank, Branch - Sakchi, Jamshedpur for providing annual statement for the year 2013-14 but I could not get the same. I am remitting Rs. 8340/- (approx) every month against the loan taken. My account no. is [protected]. With Regards Daisy Rani W/O Gyan Prakash Ranjan
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                  Praveen Prabhakaran
                  from Mumbai, Maharashtra
                  Sep 17, 2014
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                  Address: Bangalore, Karnataka

                  Hello, Have my complaint register no. 10920803. From last one and a half months I am suffering without a debit card and cheques, just because I sent my welcome kit to Bangalore MG road branch for changing my branch. This is my salary account and was taken from Bangalore itself. And it was a mistake from Axis bank side that mistakenly they have opened my account in Sirsa branch, Haryana. One of your official from axis bank told me that I will get my new welcome kit in seven working days once I sent him back my old welcome kit. He have acknowledged me that he have received the old kit on 10th of August, 2014. From to till date I am trying to get it cleared and non of your axis officials have given me convincing answer. No proper updates regarding the same till now. And I am in need for cheques very urgently and for this also non of the axis bank officials gave me a proper guidance. IS THIS THE CUSTOMER SERVICE AXIS BANK GIVE TO THEIR CUSTOMERS ????????? Regards, Praveen Prabhakaran. Indo Nissin Bangalore.
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                    sampathrane
                    from Chennai, Tamil Nadu
                    Sep 16, 2014
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                    Address: Chennai, Tamil Nadu

                    I had recharge to my airtel mobile no [protected] for Rs 50 on 15.09.14 by mobile banking method but recharge from airtel not happen but amount debited from my axis bank acc no [protected] ... I had checked the recharge history in mobile banking it shows recharge success and gives receipt no[protected]D2 KINDLY RECREDIT THAT AMOUNT TO MY ACCOUNT
                    Axis Bank customer support has been notified about the posted complaint.
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                      Darshak77
                      from Hyderabad, Telangana
                      Sep 16, 2014
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                      Address: Ahmedabad, Gujarat

                      This is Darshak Vaghela, holding an Axis saving b/a : [protected]. My complaint is related to the minimum average balance charges that bank has debited from my account ignoring the rules of RBI.Axis bank is simply debiting amount from my account. AXIS bank is not even following the guidelines mentioned by RBI. ( http://timesofindia.indiatimes.com/business/india-business/No-penalty-for-bank-b... ) Please find the below details for all the transactions made by bank. I tried to get in touch with the manager but they say we can't do anything about this. 1 13/09/2014 Consolidated Charges for A/c 250.00 2 13/09/2014 Service Tax @12.36% on Charge 30.90 refund me or i'll close my a/c. Please do needful Please take some action against this bank for not complying RBI standards / guidelines.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        singh sanjay kumar
                        from Gurgaon, Haryana
                        Sep 15, 2014
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                        Address: New Delhi, Delhi

                        Dear sir, my self sanjay kumar singh using the axis credit card no [protected].i have the credit in July month 214.42 rs.and i deposit the cheque no 319905 amount of 215 rs at rama park axis bank a t m which is attached to axis bank.i also deposit the requision slip for new cheque book.but still i am not aware i receive one msg from axis bank about the remain balance of 130.15 rs.and sept 9 100 rs again debited from my account i tried to talk your customer care but due to more complications i was unable to say my complain at right place.so please short out my problem. thanking you, sanjay
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
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                          hsinha
                          from Noida, Uttar Pradesh
                          Sep 15, 2014
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                          Address: Gurgaon, Haryana

                          Dear Sir,

                          I am holding Axis Bank Corporate Card No: [protected].

                          I have tried to generate PIN, on your helpline number:[protected], for the new Chip enabled Credit Card but unable to do so as every time requested input dialed by me is not accepted.

                          This card is rendered useless for last so many months.

                          Please arrange to send the PIN to address registered on your record.

                          Thanks
                          Hemant Kumar Sinha
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            Shankarsaranya
                            from Pune, Maharashtra
                            Sep 14, 2014
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                            Address: Chennai, Tamil Nadu

                            I have received phone call from No. [protected]/ [protected] as Axis bank Credit card Pay back department. They are said like my credit card reward points worth Rs.7000 is expired today due to not using the reward points long time. They promised me to converted me into my account but not in points and they provided gift worth 6996 on www.dealatonce.com and that will be adjusted during the preparation of statement towards rewards points. They have completed IVR Transaction to E-Tech Solutions, New Delhi with all details of credit card. I have received the purchase order to my email and I confirmed from axis customer that they are fraud people and debited Rs 6996 from my account. From my account the money is detected and it is not adjusted in reward points. My concern is how the third party know my details about axis bank reward points . He was confirming all the details clearly about my reward point transaction So I believed that it is from Axis bank. Is that safe to use Axis Bank credit card ? Due to this I am really fed up with using credit card .Please provide me answer for this issue. Thanks! Umashankar
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              jyoti roy
                              from Chumukedima, Nagaland
                              Sep 14, 2014
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                              Address: Dimapur, Nagaland

                              On 22/10/2011 an Axis Bank cheque bearing No.132530 dt.11/10/2011 for Rs. 2135.96p received from UTI Mutual Fund, Hyderabad was deposited in Axis Bank, Dimapur, Nagaland. Presumably, due to mentioning my of Indian Bank A/C No. in the cheque either it was not processed further or destroyed without being informed by the bank. Whatever may be the case, they should not have accepted the cheque if it were not to be processed by the bank. Partly I am also responsible for not having inquired about it since I trusted that the bank would take care of it. However, the bank should not turn a deaf ear to my complaint since our employees salaries are being maintained by this bank for a long. A few months back when I inguired about the cheque the staff at the desk told me that since it has been so long, it might have gone to the trash. Please let me know what can I do about it. J. Roy, Nagaland
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                manikvijay007
                                Sep 13, 2014
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                                Address: Chennai, Tamil Nadu

                                Dear sir I have salary account in axis bank, T nagar branch at chennai. i lost my ATM card 2 weeks back, then i apply new ATM card in my nearest branch (Thoraipakkam at channai) till i am not get my ATM card, how can i track my ATM card.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  CS ARUN KUMAR SINHA
                                  from Ray, Jharkhand
                                  Sep 10, 2014
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                                  Address: Ranchi, Jharkhand

                                  Sir, My Account Number is [protected], customer id[protected] have file a complaint about following. 1. to make charges due to non maintaining the minimum balance, even after the guidelines of RBI which says that no bank will deduct the charges in case of failure to maintain minimum balance .2. Fail to make sms of every transactions. (only few sms has been send by the Axis bank) If matter has not been resolved, I will file a complaint to consumer court as well as to RBI and other regulatory authorities.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    abhishekraj29
                                    from Kolkata, West Bengal
                                    Sep 10, 2014
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                                    Address: Gaya, Bihar

                                    Dear Sir/Ma'am I am Abhishek Raj, having saving ac in your bank Ac No- [protected] . I want to closed my saving ac and transfer my fund in State Bank of India My Email [protected]@gmail.com Mobile-[protected] Regards Abhishek Raj
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                                      yogender7126
                                      from Mumbai, Maharashtra
                                      Sep 9, 2014
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                                      Address: New Delhi, Delhi

                                      Dear sir, I would like to draw your kind attention towards the fact that there was an unnecessary deduction of Rs 20, 000 from my Axis Bank account bearing No [protected] on dated[protected]. sir, I visited the AXIS Bank ATM located in Narela(ATM ID TPCC12605) on[protected] just to check the available balance in my account. The ATM machine produced the mini statement after a quite long time and further to to my surprise there was a deduction of Rs 20, 000 from my account. Also a more surprising fact came out that according to the ATM the withdrawal was made on dated[protected], that is, the entry was shown my the ATM machine one day in advance. How can be it possible that a withdrawal amount be shown prior one day? Also when i visited the bank and asked for the remedy of the case, the bank manager did not taken any action and also denied to check the ATM camera footages. dear sir, i have not made any such withdrawal. i therefore request you to please look into the matter carefully and check whether it was made due to the malfunctioning of the machine or there was a fraud done with my account. i would be highly thankful to you if my request will be acted upon soon. All necessary documents have been attached for your kind reference. hoping for a favourable action at the earliest. thanks yours faithfully Randhir Singh HNo 47, gali No 1, Near Delhi Hospital, Basti Bankenar, Narela, Delhi 110040 Ph: [protected]
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                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        SANJAY P VAIDYA
                                        from Bengaluru, Karnataka
                                        Sep 5, 2014
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                                        Address: Jalgaon, Maharashtra

                                        Myself is SANJAY PRABHAKAR VAIDYA. AXIS BANK A/C NO : [protected] DEBIT CARD NO : [protected] BANK : PATEL PLAZA JALGAON BRANCH. ATM LOCATION : BAMBHORI 0227 TIME OF TRANSATION : 14:14:28 HRS. WITHDRAWAL AMOUNT RS. : 3500/- ACTUAL RECEIVED THROUGH ATM : NIL DUE TO POWER FAILURE.
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