Axis Bank Complaints & Reviews

hello sir i am your costumer of loam loan i have pay more payment in home loan but this amount are not see
net loan statement after depositor check than update after 10 day say your all staff pl. Tray to sole this matter fast
prakash patel
[protected]
visnagar

i applied for home loan for 10 lacs in nov 2013. and i get it also, but my home loan agent from axis bank told me that u have to get insurance from them, personal insurance term insurance of 10 lacs. i gave 21000.00 rs to him for that. but till now i did not insurance copy. i complent abt this to the Jalgaon Maharashtra branch home loan manager but he is co-operating with me. they told that it is in progress wait more time.

Hello Sir/Madam. Greetings for the Day. I had purchased a two mobile phones on 28-March-2014, as there was an offer of 10% cash back amount on purchase of Samsung grand 2 Mobile phones, so I asked the details of the offer to customer care they told me if I purchase the Samsung Grand 2 mobile phone on or before 31st-March-2014, I will receive 10% of cash back amount on 30th April 2014, I asked them I want to make a purchase two Samsung grand 2 mobile phones, will I receive 10% cash back on each mobile phone, they said you will receive 10% cash back if you swipe the card for two time, & I did the same. I called them of 30th April 2014 for 10% cash back amount, they told me that it would be reversed by 31st-May-2014, I called on 31st of May-14, they told me by 1st-June-14 you will receive the cash back, still I dint receive so I called on 2nd-June-14, they told me due to some mistake your amount has not been reversed, it will be reversed in next 15 working days, so still it was not reversed, so I called on 24th-June-14, they told me it will be reversed in next 5 working day, still the amount was not reversed in my account, so called on 1st-July-14 they told me it would be reversed by end of the day of 1st-July-14, but the amount is still not reversed, so called them on 4th-July-14, now they are saying you will receive a call from our end on 7th-July-14. So was given a complete false commitment & I have been cheated by the Axis Credit card department.So please tell me what should I do in regards to it. Please help me. Warm Regards, Pandurang Dhumal

I have complained to customer services of axis bank credit card ([protected] ) of Dr Kapoor C choudhary, regarding charging excess amount of Rs, 806.54 in my card statement period 26th July 2013 to 24th Aug.2013 and also about customer unfriendly attitude .(email -(1) : SUN, Sep. 8, 2013, 8.56AM)

I was informed about reversal of excess amounts of Rs.674.19 & Rs. 169.74 via email ( email-(3) wed, Nov..13.2013) but amount will be adjusted against fresh transaction done on my credit card (email-(4) Feb13, 2014). On the contrary, I was asked to submit proof of payment whereas Bank authority can check the proof from my bank account ( proof of deposit of Rs.6471.54 ( sbi, 884974 dt.[protected].

When I have requested to deposit my credit amount in my saving account of axis bank on 4th april'14 (email-(6A)), Bank authorities have informed me about the out standing balance of Rs.1276.68, when I have not used my credit card after 19th August 2013.( email-(Mon.april 7.2014) . Bank authority have adjusted my due credit amount and instructed to pay outstanding amount of Rs, 109.60.
when i have realised the fraud made by so called reputed bank, I have instructed axis bank credit card authority to block my card use and ask for refund .
Till date, I have not received any mail or refund or statement from Bank.

Therefore, I humbly request RBI and Bank ombudsman to take suitable legal action and reward strict punishment to prevent such fraud by credit card authorities .

Dr Kapoor C Choudhary
602, Hukumraj apartment, Residency road,
JODHPUR-342001 (Rajasthan)
[protected]

my account no [protected] and i made 3 transaction on 30/06/14 from Bank of Baroda at 8:45 pm when i make first transaction atm show no internet found but Rs.5000 debit from my account and afterthis two tansaction done successfully i already register complaint no [protected] in axis bank in 30/06/14 at 9:24 pm and written complaint submitted in axis bank sector-7 Faridabad branch.

Hi, I have applied for Axis Bank Home Loan. My Application ID is 1765633, Prior to Property selection i have given the documents and after one week got message from Axis Bank that Rs.2283443 Sanctioned.Thanks for considering my application. June 10th i have submitted Property documents to Axis bank executive Mr. Siva Kumar (His contact Number:[protected]) and after one week he told me regarding other certificate i need to submitted, igave him that also. Till now he is keep on telling it will take 20 days time. He is not telling me about application status. I just have 10 days due to pay to house owner. Please let me know the status & if it is in Process Please make it fast. Thanks & Regards, Sailaja

I missed my loan due.So they asked locked an amount from my savings account(without my knowledge).I asked them to take the due from my savings account with fine.But they replied me to go bank directly and pay the loan due.Then I was supposed to go there and paid the due with 500 as fine(merely 10%).Even after my payment my amount is not released yet.Now they are telling like they took the amount twice.They will credit back in 9 days. Initially they asked me to go directly and after that they have taken from my account.So I dont understand the procedure. I need my money back with the same 10% fine. I need to register a legal compliant against this.Could you please help me. I have all the proofs.Even all mobile calls to customers care which I received no response is there in my mobile, Screen shot of aniline account and .Loan payment bill.So please help me to register a complaint againt the bank.

Myself Reshma Mahesh Shetty, having home loan a/c no-PHR[protected]. Many times i have request to bank to send my home loan documents like customer copy and all, But till date i have not received my documents. I ahve changed my address details also. Pls look into this matter and take action. home loan a/c- PHR[protected] Address- Reshma Mahesh Shetty Flat no-111, c wing, Krishna Sagar CHS, Sai Nagar, Plaghar West, Thane Dist, Maharashtra - 401404. My email id-smile.[protected]@gmail.com Cell no -[protected]. Regards, reshma Shetty

I had a savings account in bharuch Gujarat since 2004. Earlier it was a salary account when I left bharuch I converted it to normal account. Now I am in Angul orissa and want to change my account from single operation to joint operation. Firstly the bank harassed me for documents, bring this document and that. Then a complete silence from their side for three months. No feedback. As i am in job and have a duty of 12 hrs(morning 8 to evening 8), its not possible for me to take leave every now and then. After three months my wife came from native place to stay with me, I send him and got a negative response. That theaccount can not be made as joint operated. Now my complaint is against axis bank Bharuch Gujarat AND axis bank Angul Orissa. Against Bharuch branch that they had not converted my account to normal after I left Gujarat, as I had submitted a written application in that branch to change my salary account to normal savings account, Secondly, against Angul Branch to be silent for three months after harrassing me for documents, and when I took initiative they responded negatively. Thanks, With warm regards, Shubhankar Mazumdar Angul Orissa [protected] E mail - [protected]@hotmail.com

hello all, Could you please let me know the Loan number for the ECS debit mentioned below. Unfortunately i dont have this info. If you are unable to give please let me know whome i can contact for this. ECS DEBIT PAID Paid to TP Axis Bank Ltd:1109639:TPA - HINDUJA EMI Refno:[protected] Ref No :- [protected] Regards Sajeesh K [protected]

Inspite of maintaning the minimum balance axis bank is charging the fine of rs 250 for non maintenance of balance. No proper intimation from Axis bank. As per RBI, "Any change in regard to minimum balance should also be intimated to the account holders by banks at least one month in advance". But After they deducted Rs.250/- only they intimated via SMS. Could I file a case against the axis bank in RBI, kindly help me how to reverse my money from Axis bank.

I am Poonam, a regular beneficiary of Axis Bank credit card. Today, while I was using my credit card, i erroneously typed my husband name in the desired field. It was all due to mistake. Now my card has been blocked. It is requested that my credit card should be unblocked immediately. Poonam [protected] Credit Card No. [protected] Expiry date: 04/17 Email ID: autocad.[protected]@gmail.com

My visa debit card having the number [protected] with a validity upto 8/2020 got blocked while attempting online transaction.I am not able to draw cash from any ATM with this card This card is attached to my salary account in Axis bank, Rangpo Branch in Sikkim. I sent several complaints through email. But no positive action so far. My account number is [protected].My name is Belabhadran Raghavan Nair. My name as printed in the card is BELABHADRAN R. Kindly make arrangements to get the card unblocked at the earliest with an intimation through this mail ID. © 2014 Microsoft Terms Privacy & cookies Developers English (United States)

Dear Sir,
I am Krishnarao, My Customer Id[protected] My Branch Navi Mumbai Vashi.Last Six month completed I was suffering Internet online purchasing Every time go to our Properly but Not going in Txn Password every time showing page given below . a lot of time given compliant to branch & Tele banking but still not Resolve,
you are requested that take necessary and needful action.


For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details.

Your card/login has been blocked for further use at MasterCard SecureCode merchants.

For further query about your card, Please contact Axis Bank by email at: debit.[protected]@axisbank.com

To complete this purchase using another form of payment, click 'Continue' <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
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Account number [protected]
Name -anjan poddar
Mobile mumber -[protected]

Sir
I like to use your net banking .So i recharge aircel prepaid online on[protected];53;37 on mobile number [protected] rs 108.00 through bill desk.But bill desk recharge ref no-ko[protected] .But billdesk payment status pending and recharge status pending .

But axis bank net banking deducted my rs 108.00 amount[protected] info;inb/[protected]/aircel mobile(Bill des/09;56;11 pm).

I hope axis bank refund my rs 108.00 as early as possible in my [protected] account
For smoth tranjuction of your bank.
Thanking you
Yours sincerely
Anjan poddar/[protected]

We got a home loan done from Axis bank worth 3200000 apprx.( Loan NO. PHR[protected]. While the cheque got ready, We got into fight with the seller and requested bank to hold that cheque for some time. We agreed to pay the nominal charges for some time. Bank started deducting the full EMI, and later on request after 6 months, they stopped charging the same. Even after repeatedly writing on their Online portal, bank has not reverted so far, HOw could they deduct a full EMI for a cheque which was never encashed? Please help resolving

I have lost my debit and applied for it. My axis account home branch is in Mysore 151(Karnataka) .I have requested axis branch 151 to courier to my Home town nearest axis branch 069 in Vijayawada (Andhra Pradesh). One of the representative from Mysore branch 151 have sent a mail to operations head of Vijayawada 069 Branch on 18th itself. Today[protected] i went to collect my axis ATM debit card from axis branch 069 Vijayawada. When i went and asked Operations head of Vijayawada 069 to collect my debit card, the first question he have asked is i have should receive a mail confirmation from Mysore branch 151. Which he have already received on[protected] but till today he haven't checked his mails . Then again operations head of Vijayawada 069 says this is not a proper mail (I don't know what does he mean by that ?? ), i should receive a mail from operations head of Mysore 151. Why this operation head of Vijayawada is such irresponsible when he have received a mail on 18th why he couldn't reply for it, if he would have replied by this time would have my debit card with me. Today Operations head of Mysore 151 has sent a mail to operations head of Vijayawada 069 had over the debit card kit to me . Butt he operations head of 069 Vijayawada has spoke some nonsense and finally i haven't received. This so called person Srikanth operations head is such a irresponsible person, and doesn't give any respect to customer, and doesn't check his mails in inn-time.

Dear Sir
We hold current account in the name of Glorious Healthcare a/c no. [protected]. we have salary account of our employees in your branch.
we regret to inform you that, we had submitted a form for new salary account of Mr. Mukesh Patel in march 2014 to Mr. Ashwin parashar; but till date we have not received any information & account no. in this regard.
your are requested to look into the matter and do the needful urgently.

Glorious Healthcare Pvt. Ltd.
[protected].
[protected]
[protected]

We are maintaining two years of relationship with your bank with the account number [protected] with your branch in name of Rajani Polypack Pvt Ltd. This letter is to inform you that bank has charged us an amount of 32913.63, for not maintaining an average balance, but we dint get any intimation about your change of average maintaining cycle, not even a single notice from bank or branch staff, so its a kind request to look after this issue and close our account. We are also surrendering the cheque book through the register AD post. If it is not done within 15 working days we will be forced to issue a legal notice by our company lawyer, and even complain to banking ombudsman scheme 2006.

Axis Bank netbanking is one of the stupidest systems to have been conceived. Do not fall for their glitzy ads. They are overzealous with the security but not in a good way. The system is not intelligent but inane. As I found out with my hacking of the credit card, they cannot prevent real criminals but harass actual users.

I have never been able to login at one go. They refuse login for no particular reson or something trivial as the use of backspace for one wrong pressing. Today I was trying to book a movie ticket using a discount voucher... Axis refused to login... later when I tried again, the voucher was refused by the vendor saying it has already been used. This is how Axis Bank makes life easy for people.