Axis Bank Complaints & Reviews

Relieving letter required I had resigned from Axis Bank on 13/05/2014. As i got a job in Union Bank of India it was not possible for me to serve a complete notice period a the joining at UBI is on 23/06/2014. At the time of my resignation i inquired about waiver of mandatory notice period & they told me that if a person is going for a govt job or abroad it is not mandatory to serve the notice period provided Branch Head will recommend for the same. and they said me that we will allow to only mentally disabled people and Brach Head say that he will not helping any how. So i served a notice period of 38 days & requested for a waiver of remainig days adjusting my leaves. but thay are saying no to needful. So what to do so I can got the relieving letter and can join the UBI..otherwise UBI will not allow me to join so kindly give me the needful advise... Is there any way i can ask for my relieving letter?

Dear Customer service/Complaint manager, From many days no response from your side in the subject matter, then what is the use of customer care id and details given on the net for helping the customers(Account holders).It seems that your bank branch is not responding then who is responsible for such wrong charges levied on the customers account holders.Pl note the complaint no. 9757197 dtd 23.05.14 booked online in the consent of deducting charges from savings account no.[protected] Anil Soni in manjalpur branch.Pl respond in the consent of the On 29/03/14 Deducted from my savings account balance charges rs.750 and service tax rs.92.70 has been deducted for minimum balance of rs.10000 charges which no body had informed me as my mobile no. is also registered with the branch and without giving any letter, Pl note my savings account no.[protected] Anil Soni in Baroda manjalpur branch is from last 10 years and also note my family is having almost 10 accounts with your bank. My savings account is from last 10 years opened in the bank earlier known as UTI bank. On 29/03/14 From my savings account balance charges rs.750 and service tax rs.92.70 has been deducted for minimum balance of rs.10000 charges which no body had informed me as my mobile no. is also registered with the branch and without giving any letter, How they can deduct so much charges if your bank rules are being changed then is that no body responsibility to inform the existing customers of the charges being levied. Also note at the time of opening i was being informed of no such charges and minimum balance of rs.10000. Your manjalpur branch manager is responding so much worst when i had inquired on the same with your branch. 1 year earlier your sales executive had requested me to give an another account to our branch then i had also given my son child account to them, and they had opened while coming to my residence, it seems that your branch is only interested in new customers instead of respecting the old customers. For your knowledge my family accounts are 10 with your branch 2 senior citizen, 2 demat accounts, 1 locker account, 3 savings account and some FD accounts with your branch. First of all your branch manager is very worst in replying as if like a casual sitting at such a senior positions even they don t have any respect for the senior citizen also. When i inquired in the matter branch manager was not even ready to listen and he told that if you want to keep account then keep other wise do what ever you want. I am shocked by the worst reply given by your branch manger even he said to my father if you don t know about the minimum balance then it is not my fault and second thing i want to high light is the negligence response they are giving to senior citizen also. From last 10 years no such charges were charged and this time my balance was gone below 10000. Also note as per RBI govt. rule no such high charges will be levied as declared in the news paper last few days back then how your branch can charge such charges to the customer and that is too without informing the customer. Pl note i am salaried person and for salaried person some times it gets difficult to maintain such a huge balance. I am maintaining the minimum balance.Also note my 2 FD accounts interest is transferred to my savings account no.[protected] quarterly basis. So there is no question of minimum balance maintaining this time it was lacked and also no body from your branch had informed in the matter by sms or any letter and due to which i am being charged such a huge amount. You are requested to revert the charges rs.750 and service tax rs.92.70 back to my savings account no.account no.[protected] Anil Soni in Baroda manjalpur branch. How they can deduct so much charges if your bank rules are being changed then is that no body responsibility to inform the existing You are requested to revert the charges rs.750 and service tax rs.92.70 back to my savings account no.account no.[protected] Anil Soni in Baroda manjalpur branch. With kind regards, Anil Soni Mb. No. [protected]

1. Delay in opening of salary accounts. 2. Confusion in blue & red forms. 3. Miscommunication regarding activation of accounts. 4. No information about if the account is active or not. 5. Issues in opened account leading to bouncing of salary. 6. Reissuing of account numbers leading to confusions. 7. Delay in communicating problems in opening of account...

महोदय इस मेल के मध्यम से मै आप का ध्यान Axis Bank limited मे चल रही अनैतिक ढंग से चल रहे गाहक शोषण के विषय मे लाना चाहता हू ! 1. श्री मान जी, तारीख 15/May/2014 को मेरे बॅंक अकाउंट मे अचानक से मेरे खाते का बॅलेन्स नेगेटिव मे 26 हज़ार दिखने लगा और 17/May/2014 को ये बाद कर -89 हज़ार हो गया ! 2.इस विषय पेर जब मैने बॅंक के टूल फ्री नंबर पेर फोन किया मूज़े कोई भी उचित सूचना नही मिली ! 3. मैने इसे विषय को जब मेरे इनटेंट बॅंकिंग सुविधा के खाते से बॅंक को अवगत कराने की कॉसिश करी तो वाहा से नकारात्मक जवाब मिला ! 4.महोदय कृपया कर के बात पर आप का ध्यान दे की ये पासवर्ड युकत सेवा के माध्यमअ से मैने ये सारे अनुरोध किए थे उसके के ब्बाद भी बॅंक मूज़े उचित समय पर सेवा नही दे पाया और मूज़े टालता रहा ! 5. आपके विचार मे मै ये बात और लाना चाहता हू कि मैने इन सारी कठिनाईयो के बारे मे बॅंक के कंपनी सचिव साहेब को बतलने के कोसिस करी पर उनकी और से भी कोइ उत्तर नही मिला ! महमहिम सचिव महोद्य जी, मेरा आप से सविनय निवदेन है की ऐसे बॅंक की अनुज्ञप्ति को तुरंत रद्द कर देना चैईयाए क्यो क़ी जॅहा के कंपनी सचिव के पास भी गाहको की समस्या सुनने का समय नही है तो इसका मतलब पूरा का पूरा बॅंक जनता के पैसे का मज़ाक बना रहा है ! आशा करता हो की आप इस mail पर उचित करवाई करेंगे ! धनवाद ! तपेश

Respected Sir, I vijay jagjivan kuril, having account no [protected]. I m getting trouble while booking online train ticket from IRCTC from last 10 days. Previously everything was ok, the payment was going through my debit card when i was booking ticket but nowadays the IRCTC is not accepting my card, its coming network failure, but when i am paying payment from my other debit card the IRCTC accepting payment, so please look at this matter and sole it out as soon as possible. Thanking you. cell no [protected]

Dear Sir/Madam, I have one cash credit account bearing no. [protected] with your bank : Axis Bank Ltd., Sevoke Road Branch, Siliguri, against shares pledged. I had applied for the release of all my shares on dated 14/05/2014 to the Branch Manager, Axis Bank Ltd., Sevoke Road, Siliguri. I would like to bring to your notice that the shares are not released till date. Kindly note that I have already sold all my shares on 16/05/2014, i.e. 2 days after the supposed release date. If these shares are not released by the bank on time, the shares will be auctioned. The liability then, will have to be borne by the bank. Please note that a written complaint was also lodged to the Axis Bank, Sevoke Road Branch, Siliguri on 17.05.2014; still the shares are not released as of now. If immediate steps are not taken, i shall be forced to file a complaint with the Ombudsman Department to Dr. (Smt) S. Chattopadhyay C/o Reserve Bank of India, 15, Nethaji Subhas Road, Kolkata-700 001 I kindly request you again to release all my shares immediately or else the liability will be all yours. I hope the matter is seen with utmost priority. Kindly do the needful. Thanking You. Regards, Pradip Lakhotia P.S. I received a call from Kolkata Axis Bank office ( Ph. No.[protected] on 15/05/2014 confirming that all my shares will be released by 10 a.m. on 16/05/2014 and hence i have sold the shares then.Dear Sir/Madam, I have one cash credit account bearing no. [protected] with your bank : Axis Bank Ltd., Sevoke Road Branch, Siliguri, against shares pledged. I had applied for the release of all my shares on dated 14/05/2014 to the Branch Manager, Axis Bank Ltd., Sevoke Road, Siliguri. I would like to bring to your notice that the shares are not released till date. Kindly note that I have already sold all my shares on 16/05/2014, i.e. 2 days after the supposed release date. If these shares are not released by the bank on time, the shares will be auctioned. The liability then, will have to be borne by the bank. Please note that a written complaint was also lodged to the Axis Bank, Sevoke Road Branch, Siliguri on 17.05.2014; still the shares are not released as of now. If immediate steps are not taken, i shall be forced to file a complaint with the Ombudsman Department to Dr. (Smt) S. Chattopadhyay C/o Reserve Bank of India, 15, Nethaji Subhas Road, Kolkata-700 001 I kindly request you again to release all my shares immediately or else the liability will be all yours. I hope the matter is seen with utmost priority. Kindly do the needful. Thanking You. Regards, Pradip Lakhotia P.S. I received a call from Kolkata Axis Bank office ( Ph. No.[protected] on 15/05/2014 confirming that all my shares will be released by 10 a.m. on 16/05/2014 and hence i have sold the shares then.Dear Sir/Madam, I have one cash credit account bearing no. [protected] with your bank : Axis Bank Ltd., Sevoke Road Branch, Siliguri, against shares pledged. I had applied for the release of all my shares on dated 14/05/2014 to the Branch Manager, Axis Bank Ltd., Sevoke Road, Siliguri. I would like to bring to your notice that the shares are not released till date. Kindly note that I have already sold all my shares on 16/05/2014, i.e. 2 days after the supposed release date. If these shares are not released by the bank on time, the shares will be auctioned. The liability then, will have to be borne by the bank. Please note that a written complaint was also lodged to the Axis Bank, Sevoke Road Branch, Siliguri on 17.05.2014; still the shares are not released as of now. If immediate steps are not taken, i shall be forced to file a complaint with the Ombudsman Department to Dr. (Smt) S. Chattopadhyay C/o Reserve Bank of India, 15, Nethaji Subhas Road, Kolkata-700 001 I kindly request you again to release all my shares immediately or else the liability will be all yours. I hope the matter is seen with utmost priority. Kindly do the needful. Thanking You. Regards, Pradip Lakhotia P.S. I received a call from Kolkata Axis Bank office ( Ph. No.[protected] on 15/05/2014 confirming that all my shares will be released by 10 a.m. on 16/05/2014 and hence i have sold the shares then.

30 days back i opened my account in axis bank at Jiban Kunja, 48/1F, R N Tagore Road, Kolkata700076 West Bengal branch. I did not receive the debit card, pin for debit card and customer id, and for last 15 days I am behind them to get it but their service is poor and their customer care no is also not toll free. Most importantly One of there officer sales misguiding and misbehaving like any thing, It is totaly disappointing and frustrating . so I request u to help me for same. Name:Amit Kundu my ac no is [protected] Mobile:[protected]

My self and my mother have Axis Bank Accounts. Every now and then log in problems, change password's. Password changing is very difficult and time consuming process. They started NET Secure authentication. Axis will say failed to send sms therefore please regenerate thru voice call. When we enter net secure code, Axis will say sorry, it is not authenticated. How much valuable time customer is losing to generate a code. If we approach branch, there is a que. They will send us to all new faces, some people don't know what is net secure code. Highly time waste proceedure. Please do needful.

regards

sandhya

I took and NRI Insta kit as part of opening my NRI account in Karunagappally Branch. Bank manager and sales manager confirmed the account will get activated along with Internet banking. After one week my account got activated and I transferred fund from overseas. Then when I login to Internet banking I found that Fund Transfer is not enabled. I called up several time and they respond like it will be resolved next day. This has been going for over a month now. My fund is stuck up in the bank with no use. After my constant phone call they informed me to send a written letter stating the Fund transfer details. I did that and nothing happened. The employees in Axis bank are worthless I think, they have no clue what to do. They don't know how to properly escalate issues and get it resolved. I banked with CitiBank for past 7 years and never faced any issues. They have proper customer support and they know how to treat customers. What a shame this axis bank is.

I have opened a current A/c [protected] with this bank's Upper Govind Nagar, Malad branch, branch code is 001348, not a tall satisfied with the way the employees of branch are treating us, for even basic facilities we have to call them again & again, but not receiving any satisfactory resolution of my problems. Mr Nitesh (Mobile No:[protected]), Mr Raju dhotre (Mobile No:[protected]/[protected]) & BM Mr Prashantha Shetty (Mobile No:[protected]/[protected]) are continuously forcing us to invest Rs 2 Lacs in Max Insurance plan, and then only they’ll provide us proper services. Due to his pressure I have already invested Rs 25000/- in Max Insurance earlier at the time of opening my current account, till date not received any paper regarding the same, the amount has been debited from my account on 27th March’ 2014. I requested concern authorities to look into this matter and help us to get back my Rs 25000/-also ask them to stop harassing me. Bank’s Address: SRI KRISHNA CHS, UPPER GOVIND NAGAR, MALAD (E), MUMBAI, MAHARASHTRA, PIN 400097. City: MUMBAI District: GREATER BOMBAY State: MAHARASHTRA Phone:[protected][protected] 28710673

A sum of amount Rs 598 is deducted from my salary account in the name of consolidate DP charges, my salary account was opened in Jan 2013 with ahemdabad Axis bank branch for promotional purposes it was a 3 in 1 application form(saving/D-mat/trading) which they claimed to be free of charges. D-Mat and trading account have never been activated or used still Rs 500 were deducted for annual maintenance charges of D-Mat account and Rs 32 + Rs 65 towards service tax for D-Mat account, I spoke to customer care for 5 times and they said that D-Mat account is free for 1st year and will be charged from the second year onwards which was not informed at the time of opening the account(they said that all services will be free). They did not mentioned that it will be chargeable from 2nd year even if we don't activate it also the did not provide with and prior mail about the same and did not send any S.M.S alert on deduction of that amount.

hello sir/ madam, This is prakash, I have an NRI account in Axis Bank, Velachery, chennai. Now I'm in United states past six months onwards. I having the my NRI debit card with me. But In my account Rs.2000/- debited for vodafone purchase on March 30, 2014 without my knowledge. I had complainted to the AXIS bank on last month. Yet I didnot get any response from the bank. kindly do action for this. I need money back to my account. thank you. For reference, Transaction Details Account Number [protected] Transaction Date[protected] Transaction Amount INR 2, 000.00 Transaction Type DR Transaction Description PUR/Vodafone_BD/SBIPG/300314/04:47 with regards, prakash

I had never seen such bad service in my life pathetic All Axis back service desk guys are brain less closes the complaints[protected] without providing resolution When I call them back they open new case9596422 and ask to wait another 48 hrs, I mean 48hrs??? What on earth people will give such shameless SLA, for emergency what should we do?? Service desk guys behavior sucks the kind of response they give will take your mood off I will close my salary account from Axis asap

I left my service due to my health condition and i am not employed now. My usage of credit card is also nil. You may see the record wherein i have paid lot of interest on non-usage also. I have not got my statement and my address inspite of repeated informations provided to customer care division has not been updated. Hence i would like to close my credit card

Card no. [protected] valid till november 2014.

Name : n mohan ayer

I have prepared a letter and alongwith the same i have cut the credit card and enclosed and submitted at axis bank sastri nagar branch today. Please waive the interest portions where i have not used and send me the settlement letter so that i can pay the same in five equal instalments.

N mohan
[protected]

My Credit cards no is xxxx xxxx xxxx 4997, with out information one international transaction done in my credit cards, You have send me the January'14 Bills also but after dispute form raise you have reverse the amount an also the interest. but you have take 60 days for clearing the matter. after clearing the matter I have paid my actual spent amount 1986/- but you have force to pay the late fee which is happened due to you. If you have solve this case with in 15 days then the two month late fee is not add in my account. why I pay because the fault of you. From the starting day I have not defaulter of payment. So I am not pay the late fee.

Hi all, Firstly I'm totally vexed up and in a state where I don't understand how to proceed next..Hereby, writing this.. I have taken a loan from HDFC bank in Gachibowli, Hyderabad for about 40L and I have been told initially that I can avail top up loan for my furniture according to the eligibility..only then I've decided to go further as I didnt have funds to get the interior work done. After the home loan process is done, I have applied for a top up loan about 7L and these people say that they cant provide me more than 3L of loan according to the property value even if I have the eligibility.. Then I decided to transfer this loan and apply in some other bank but first confirm if they are willing to give me the required amount.. I moved on to AXIS bank and here come the actual story.. I have literally asked for about 100 times for them to first tell me if I can avail the required top up loan or else I donot want to transfer the amount as I was going to loose 4L interest already which I paid to HDFC bank and the loan is going to start from the scratch again!:( These people have assured me like hell, sent an sms regarding the top up that I can avail upto 8L according to salary and convinced me, took over 2 months of time and transferred the loan from HDFC.. As I didnt have funds fr the furniture I had no option but proceeded further. Then after I dont receive calls from any of those who have been behind us while taking up the loan from HDFC.. After backing them up ..they come and tell me that I cannot get more than 2L as a top up.. I went nutts and been to the branch and started to fire out coz after confirming 100 times about the top up, after signing up the document which shows that I have an eligibility to avail 8L and an sms too that bank has accepted for 8L as top up I went further but was shocked to hear this kind of an answer again! When I shout at the manager about this he says...he has no clue about what happened.. Now what should I do? The question is not about why they aren't issuing 8L of loan;..But the question is about the transperancy..they knew it that I'm not going to get the required amount but they haven't told me..They simply transferred the loan and fooled me.. Now since 4 months my flat lies empty I have been paying rent waiting and waiting but to get fooled.. These people have emotionally and financially ditched us, , No one responds to us regarding this..I just want to know how to fight against these cheaters?

i applied for a new account opening on 25th march 2014 and paid money too and even a month passe after applying but still even 1 month is passed but still you have not opened account for me, , , this is my second complaint but issue is not resolved, i want my money back due to bad behavior o[censored]r representative... branch: navsari/gujarat contact: [protected]

While I was trying to book railway ticket online my mastercard debit card [bearing number [protected]] valid from 05/09 to05/19 in the name of Y GEETHA has been blocked stating the reason that wrong password was used frequently. I request your goodself to rectify the above so as to enable me to use the debit/ ATMcard.

I dr.srinivas had an credit card with axis bank no [protected] as mentioned by representative wwho visited my residence had stated there r no Hidden charges but now annual fee had been charged in month of nov13 ad per discussion with ivrs guys card had been blocked in jan 14 after clearing outstanding amount but recently I been charged rs 2050 which has b been deducted from mmy sb a account stating interest for not paying annual fee for same card

To Axis Bank, I have not yet received my Welcome Kit Yet. I had opened an account in Vashi Sector 17 Axis Bank Branch On 5th April 2014 and I got account number on 6th April 2014. But I am still waiting for my Welcome kit. Is this Axis Bank Gives Service to each Customer? My A/c No.[protected]. My Contact No. [protected]. Please help your Axis Bank Staff to provide better service as well as make it confirm that my Welcome Kit will reach to me within 12 hours.