Axis Bank Complaints & Reviews

Hi all, Firstly I'm totally vexed up and in a state where I don't understand how to proceed next..Hereby, writing this.. I have taken a loan from HDFC bank in Gachibowli, Hyderabad for about 40L and I have been told initially that I can avail top up loan for my furniture according to the eligibility..only then I've decided to go further as I didnt have funds to get the interior work done. After the home loan process is done, I have applied for a top up loan about 7L and these people say that they cant provide me more than 3L of loan according to the property value even if I have the eligibility.. Then I decided to transfer this loan and apply in some other bank but first confirm if they are willing to give me the required amount.. I moved on to AXIS bank and here come the actual story.. I have literally asked for about 100 times for them to first tell me if I can avail the required top up loan or else I donot want to transfer the amount as I was going to loose 4L interest already which I paid to HDFC bank and the loan is going to start from the scratch again!:( These people have assured me like hell, sent an sms regarding the top up that I can avail upto 8L according to salary and convinced me, took over 2 months of time and transferred the loan from HDFC.. As I didnt have funds fr the furniture I had no option but proceeded further. Then after I dont receive calls from any of those who have been behind us while taking up the loan from HDFC.. After backing them up ..they come and tell me that I cannot get more than 2L as a top up.. I went nutts and been to the branch and started to fire out coz after confirming 100 times about the top up, after signing up the document which shows that I have an eligibility to avail 8L and an sms too that bank has accepted for 8L as top up I went further but was shocked to hear this kind of an answer again! When I shout at the manager about this he says...he has no clue about what happened.. Now what should I do? The question is not about why they aren't issuing 8L of loan;..But the question is about the transperancy..they knew it that I'm not going to get the required amount but they haven't told me..They simply transferred the loan and fooled me.. Now since 4 months my flat lies empty I have been paying rent waiting and waiting but to get fooled.. These people have emotionally and financially ditched us, , No one responds to us regarding this..I just want to know how to fight against these cheaters?

i applied for a new account opening on 25th march 2014 and paid money too and even a month passe after applying but still even 1 month is passed but still you have not opened account for me, , , this is my second complaint but issue is not resolved, i want my money back due to bad behavior o[censored]r representative... branch: navsari/gujarat contact: [protected]

While I was trying to book railway ticket online my mastercard debit card [bearing number [protected]] valid from 05/09 to05/19 in the name of Y GEETHA has been blocked stating the reason that wrong password was used frequently. I request your goodself to rectify the above so as to enable me to use the debit/ ATMcard.

I dr.srinivas had an credit card with axis bank no [protected] as mentioned by representative wwho visited my residence had stated there r no Hidden charges but now annual fee had been charged in month of nov13 ad per discussion with ivrs guys card had been blocked in jan 14 after clearing outstanding amount but recently I been charged rs 2050 which has b been deducted from mmy sb a account stating interest for not paying annual fee for same card

To Axis Bank, I have not yet received my Welcome Kit Yet. I had opened an account in Vashi Sector 17 Axis Bank Branch On 5th April 2014 and I got account number on 6th April 2014. But I am still waiting for my Welcome kit. Is this Axis Bank Gives Service to each Customer? My A/c No.[protected]. My Contact No. [protected]. Please help your Axis Bank Staff to provide better service as well as make it confirm that my Welcome Kit will reach to me within 12 hours.

Dear Sir, I have opened a new salary account in AXIS BANK, 3/250, Mall Rd, Shakti Colony, Karnal branch as LIC Agent but the account opener MR. JITENDER gave me wrong information that your account could not be at zero balance for that you should open a demate account & you will be charged 450/- rupee for that. So i filled the form to open DEMATE account. After few days one of my friends Mr. Himansu who is also LIC agent, opened the Salary account says that axis bank deducted 999/- Rs. For DEMATE account. Later on the bank reversed that money to him after complaint. But due to nill balance in my account they could not deduct money from my account. I meet Miss MADHVI who is head of demate account department and she suggested me “to close demate account, after that you deposit money in your account & no amount will be deducted in your account”. That’s why I filled the form to close demate account on[protected]. On[protected] I called Mr.JITENDER and then Miss MADHVI to confirm that whether my demate account has been closed. Madhvi said that she had got the mail that your Demat account has been closed. After conforming that now no amount would be deducted from my account I deposited money in it. But in spite of that an amount of Rs. 999/- has been deducted from my account on[protected]. This is all due to wrong information given by madhvi. And now manager says that talk to jitender for that jitender says talk to madhvi who is head to this department. Madhvi waste my 15 to 20 days that she is talking to her senior, and than madhvi gave her senior’s no. Mr. Ashish (Chandigarh baranch) Mob. No.[protected] and he wasted my 1 month for seeing the matter and then said that “I will come to karnal branch and then we will take the meeting”. But till date I could not find any solution. They are not giving back the deducted amount . Please do something for that. They are trying to make a fool of me & wasting my time. PANKAJ KUMAR AXIS BANK ACCOUNT NO. [protected]

When I checked with my mini statement
of account no : [protected]
I can see all the transaction particulars but there are 2 other transaction by which amount was deducted actually those transaction were not done by me I don't know who did that
and no body know the details or particulars of account details or card details
one is online and another one is atm transaction
we can believe that if its online somehow it may happen due to any fradulent but how about the atm transaction
these are the particulars of the transactions which were not done

36
[protected]
-
PUR/easymobilerecharg/SBIPG/150414/04:58
302.00
1170.35
016
37
[protected]
-
ATM-CASH-AXIS/GREAMS ROAD, A/CHENNAI/150414
100.00
1070.35
016


so please can you revert the amount back to my account and kindly provide me the solution how I can I further make secure my account in order to avoid these types of problems and also the particulars of these two transactions

Dear Concern, I Nagendra Singh Lodhi Have An A/c ([protected]), I have been sent the request 2-3 times for closing the a/c earlier but they did not did the same, and always ask for the charges only once i use the A/c then after i did not use the A/c so why i pay the charges. so please help in this case i want to close my A/c. Branch- Axis Bank Trishul Branch Ahmedabad Gujarat IFSC CODE-UTIB0000003, MICRCODE[protected], BRANCH CODE- 000003 Thanks & Regards, Nagendra Singh Lodhi lodhinagendra.[protected]@gmail.com, [protected]@gmail.com [protected]

POWER TRANSFER - NEFT Details Payee Name POWER TRANSFER - NEFT Payment Amount 2000.000 Payment Date (Format is dd-MM-yyyy[protected] Debit Account Id [protected] Payment Status Success Payment Status Description Your account has been debited and your NEFT request has been posted to RBI . Payee Type NEFT Payee Payment No 32736491 NEFT UTR No AXIR[protected] Payment Remarks GRT 2000 Consumer Code G R THANGA MALIGAI JEWELLERS P[protected] HDFC0000240 Its happened second time to me. please solve this problem and refund my amount to me.

hello sir, This is Prakash. I have registered netsecure web pin, its activated only once . then again and again its asking to register the netsecure pin. Due to this reason I can't do any transaction, As well as the axis netbanking page is slow response and meanwhile its automatically logout. two days back I have sent mail to axis bank customer service, still I did not get any response . This is critical issue, need attention immediately. my mob no is[protected]available time EST 6.00 pm to 10 pm)

I visited Axis Bank, Vasant Vihar Branch today, I stood there for about an hour on the cash counter. I have got Rs. 94000/- to be deposited in one of my vendor's account. When I reach on the counter guy seating on the cash counter denied to take 10 - 20 and 50 Rs Note. When I ask him to deposit rest of the amount apart from these notes, he directly denied and make me out of the branch with explanation that they only work till 4PM, whereas I was standing there from last an hour. When i tried to go back and ask to deposit money guard didn't make me allow to enter the bank and it was 16:03 PM. If Axis Bank give such kind of service then we should not join this bank so that they start working sincerely. Because of them my commitment of paying money goes failed. I will definitely inform my known persons to not to go to Axis Bank.

Sir/Madam, I resigned from Axis Bank Ltd. in November 2013. I had submitted my resignation letter in October 2013 pleading to be relieved after 30 days. But, as the Bank had not deputed anyone to relieve me, I even served the Bank beyond the 30 days. Now, I am aggrieved because of the mistreatment by Axis Bank. I had served Axis Bank for 7 years and was serving as the Branch Head of Mokokchung Branch. My employee No was 12955. The Guwahati Circle HR, Mr. Rajib Dutta is no longer answering my calls. Even though I have verbally escalated the matter to the Circle Head Mr. ASR Krishna, I have received no response about my F&F till date. Kindly take up the issue. Thanking you, Kevisetso Miachieo Dated: 04/04/2014

my credit card no is [protected] and my name is sourabh singla and my dob is 05/08/1985. respected sir i recived call from 000 number saying all details that only axis bank employee can tell and there after he gave me miss call during the call from[protected] exactly at6 20 pm kindly check the records. i will verified my mobile details by police also. he cheated me first 5000 on airtel then 13499 on e bay then 1559 on morwick these spend by some thei[censored]sed axis bank resources so as per law axis bank is also responsible for theft from my account of 20 thousand.so i claim 20 lac from axis bank as mental harasment charge i faced because of their ignorance and soon u will get copy of fir of polic and claim settelment form and then court notince for misuse of your resources.

sourabh
[protected]

Dear Sir, With reference to above, please find below the copy of mail sent to Nodal Officer, Axis Bank Ltd. on 30th March, 2014: Subject: Complaint reference N07913249 dated 3/19/2014 From: S. Dasgupta (samar.[protected]@yahoo.co.in) To: nodal.[protected]@axisbank.com; Date: Sunday, 30 March 2014 9:48 AM Dear Sir, With reference to above and your e-mail reply dated March 28, 2014 (attached), I am sending this mail again, may be the final mail to you against the above mentioned complaint regarding the settlement of my credit card no. [protected]. As per your mail, please note the following points/queries (as a matter of trust, policy of transparency, satisfactory customer services to avoid unnecessary harassment/humiliation/mental as well as physical torture to a sincere and honest customer): As per your e-mail dated March 28, 2014: "The SBI Cheque 149905 was deposited on August 16, 2013 but because of the incorrect/invalid credit card no. the cheque was kept with bank custody. As the cheque was not cleared the settlement is broken" My points/queries: 1. During the settlement on July 12, 2013 (at Axis Bank), the concerned staffs after proper verification received the five instalment cheques of Rs.3750/- each on SBI: 1.Chq.No.149905, Dt.16/8/2013, 2.Chq.No.149906, Dt.16/9/2013, 3.Chq.No.149907, Dt.16/10/2013, 4.Chq. No.149908, Dt.16/11/2013, and 5.Chq.No.149909, Dt.16/12/2013 (scan copies already sent twice): If any incorrect/invalid card no. or any kind of confusion about the Chq.No.149905, August 16, 2013 then why they have accepted? Why they have issued the settlement letter? 2. When the concerned staffs of Axis Bank Ltd., had the knowledge about the settlement, then why the A/c payee Chq. No.149905, August 16, 2013 was kept with bank custody silently? without any immediate official information to me during August-2013. 3. Also, due to this cheque, if settlement broken on August-2013, then where is the official letter/mail? Why the official letter/mail not sent? for customer information (necessary for customer services). 4. Finally, as a matter of trust, if the settlement broken (Nul and Void) in August-2013, then without re-settle/re-settlement why the remaining instalment cheques (from September-2013 to December-2013) deposited every month for clearing? Sir, I have already told you repeatedly, I am not in a position to bear further harassment, humiliation since last year by Axis Bank Ltd. I have almost lost my trust on your bank regarding the policy of transparency and customer services. Who will compensate my loss which I have been suffering since last year? Regards, Samar Dasgupta +91 [protected]. [protected][protected] Sir, with reference to above mail copy, I hope you will be able to analyse the kind of harassment and humiliation done by Axis Bank Ltd. since last year. Please do the needful, so that I will get the 'proper justice'. N.B.: If necessary, I will submit/sent the related documents. Thanks and Regards, Samar Dasgupta +91 [protected].

Their website is very poor. We jumped through hoops to add our overseas
bank to the remit online screen. After somehow getting that done, we
transferred $25000 USD to our axis bank account in India. It has been 17
days and we still haven't received the money. When we call the customer
service rep, all they do is sincerely verify who is calling...after
that they have no resolution to the issue. They just ask us to call back
after 2 days and nothing happens. After much haggling and repeated
calling, some bright rep told us that if our overseas account is a joint
account, then we need to send the screen shot of our joint account and
the screen shot of the transaction showing that money was wired. After
sending all this, we are still awaiting our money transfer. It is
much easier to just wire money from your local US bank, and avoid this
headache. Poor processes, poor website and extremely pathetic customer
service.-M Iyer

POWER TRANSFER - NEFT Details Payee Name POWER TRANSFER - NEFT Payment Amount 2000.000 Payment Date (Format is dd-MM-yyyy) [protected] Debit Account Id [protected] Payment Status Success Payment Status Description Your account has been debited and your NEFT request has been posted to RBI . Payee Type NEFT Payee Payment No 32096026 NEFT UTR No AXIR[protected] Payment Remarks 2000 gold savings grt Consumer Code G R THANGA MALIGAI JEWELLERS P[protected] HDFC0000240

Add a Comment User Sasi Reddy on Mar 28, 2014 good morning sir/madam i have an axis bank account from last two and half years. Today[protected] morning i received a message on my mobile that money have been debited to my account. i called the bank and blocked the card, then i went to bank's branch but they are not telling me anything except that money have been used for online shopping. i have confirmed to them that i have not done any online shopiing today and i have not given my card details to anyone but they just keep on insisting that i may have given my card details to someone who used it, inspite of my saying otherwise. they are not even telling me what online shopping has been done. they are asking me to go to cyber crimes police and find out the details. bank name - axis bank branch - nizamabad account name - vallela sasidhar reddy account no. [protected] debited amount message details 9.54 am - rs. 63.75 info PUR / MCAFEE/[protected]/MCAFEE 10.05 am rs.845.40 info PUR / betclic/sliema/betclic 10.13 am rs. 8288.28 info PUR / betclic/sliema/betclic please kindly do the needful i will be obliged for your help Dr.V.Sasidhar Reddy ph.[protected] email. [protected]@gmail.com

good morning sir/madam i have an axis bank account from last two and half years. Today[protected] morning i received a message on my mobile at have been debited to my account. i called the bank and blocked the card, then i went to bank's branch but they are not telling me anything. they just keep on insisting that i may have given my card details to someone who used it, inspite of my saying otherwise. they are not even telling me what online shopping has been done. they are asking me to go to cyber crimes police and find out the details. bank name - axis bank branch - nizamabad account name - vallela sasidhar reddy account no. [protected] debited amount message details 9.54 am - rs. 63.75 info PUR / MCAFEE/[protected]/MCAFEE 10.05 am rs.845.40 info PUR / betclic/sliema/betclic 10.13 am rs. 8288.28 info PUR / betclic/sliema/betclic please kindly do the needful i will be obliged for your help Dr.V.Sasidhar Reddy ph.[protected] email. [protected]@gmail.com

I have Salary account in axis bank. your bank has charges unnecessary charges amt of Rs-18.26 has been deducted from my account, why r these deductions without any intimation? so many time you are charging visa debit charges i am not getting, So please provide us the detail of all deduction from my account asap in given below e-mail ID.


E-Mail ID- puneet30.[protected]@gmail.com

Transaction Description- TIP/SCG.VISA.POS.DT 180314

my credit card no is [protected] and my name is sourabh singla and my date of birth is 05/08/1985 i want to know aixs bank e voucher requested sir you send me this voucher The details of the e-voucher are as follows: Merchant Establishment:PVR Voucher Code:EMU5CWC6CK Voucher Type:e VOUCHER Date of Expire:11.06.2014 Voucher Amount:Rs.100/- Voucher Denomination:Rs.100/- Voucher Quantity:1 Redemption Mode:Online at www.pvrcinemas.com pvr cinema panipat is not accepting that nither i am not able to use it online kindly tell me the process who i can use that online.i mean breif detail what is payment option where i need to write these 10 digit etc