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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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B
Belabhadran Nair
from Noida, Uttar Pradesh
Jun 23, 2014
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My visa debit card having the number [protected] with a validity upto 8/2020 got blocked while attempting online transaction.I am not able to draw cash from any ATM with this card This card is attached to my salary account in Axis bank, Rangpo Branch in Sikkim. I sent several complaints through email. But no positive action so far. My account number is [protected].My name is Belabhadran Raghavan Nair. My name as printed in the card is BELABHADRAN R. Kindly make arrangements to get the card unblocked at the earliest with an intimation through this mail ID. © 2014 Microsoft Terms Privacy & cookies Developers English (United States)
Aug 3, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2018
Axis Bank Customer Care's response
Hi, we request you to visit the link to get the details regarding blocking of debit card- https://application.axisbank.com/webforms/axis-support/sub-issues/Bank-SB-BlockUpgradeReplaceDebitCard.aspx: Thanks for writing in. Regards Team Axis Bank
How to unblock debit card ie is blocked due to multiple operations.
Where to contact Local Branch not attending calls
tried on Toll free but no such ivrs option
How to unblock axis debit card
How to unblock axis bank visa debit card

Unblock the Debit Card - Comment #3189925 - Image #0
How to unblock my axis debit card

Unblock the Debit Card - Comment #3241207 - Image #0
how to unblock my axis bank debt card.

Unblock the Debit Card - Comment #3260484 - Image #0
i have erroneously unblocked my axis bank NRO debit card on line is it possible to retain the card without replacing new card.
my card no 6521********8265
i would appreciate if it could be activated
thanks
Axis Bank Customer Care's response, Jan 16, 2019
Verified Support
Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
hi i have mistakenly blocked my axis debit card.. how can i unblock it.
How to unblock debit card ie is blocked due to multiple operations.
Where to contact Local Branch not attending calls
tried on Toll free but no such ivrs option
I have accid parmanently blocked my axis value plus debit card which is very very important to me, i had contacted the bank but no response, the atm card number 5391 xxxx xxxx 6349, Valid to 09/27 with insta no. 317884, my name written on it ( R LALNUNFIMA). Kindly make an arrangement to unblock my atm card ASAP as it is the only atm card i had with me. Contact me @ [protected]@gmail.com
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    mkrao58
    from Mumbai, Maharashtra
    Jun 23, 2014
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    Address: Mumbai City, Maharashtra

    Dear Sir,
    I am Krishnarao, My Customer Id[protected] My Branch Navi Mumbai Vashi.Last Six month completed I was suffering Internet online purchasing Every time go to our Properly but Not going in Txn Password every time showing page given below . a lot of time given compliant to branch & Tele banking but still not Resolve,
    you are requested that take necessary and needful action.


    For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details.

    Your card/login has been blocked for further use at MasterCard SecureCode merchants.

    For further query about your card, Please contact Axis Bank by email at: debit.[protected]@axisbank.com

    To complete this purchase using another form of payment, click 'Continue' <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
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    Aug 14, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
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      A
      anjan1130
      from Kolkata, West Bengal
      Jun 22, 2014
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      Address: Kolkata, West Bengal

      Account number [protected]
      Name -anjan poddar
      Mobile mumber -[protected]

      Sir
      I like to use your net banking .So i recharge aircel prepaid online on[protected];53;37 on mobile number [protected] rs 108.00 through bill desk.But bill desk recharge ref no-ko[protected] .But billdesk payment status pending and recharge status pending .

      But axis bank net banking deducted my rs 108.00 amount[protected] info;inb/[protected]/aircel mobile(Bill des/09;56;11 pm).

      I hope axis bank refund my rs 108.00 as early as possible in my [protected] account
      For smoth tranjuction of your bank.
      Thanking you
      Yours sincerely
      Anjan poddar/[protected]
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
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        P
        Praveen Kurup
        from Kolkata, West Bengal
        Jun 21, 2014
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        Address: Gurgaon, Haryana

        We got a home loan done from Axis bank worth 3200000 apprx.( Loan NO. PHR[protected]. While the cheque got ready, We got into fight with the seller and requested bank to hold that cheque for some time. We agreed to pay the nominal charges for some time. Bank started deducting the full EMI, and later on request after 6 months, they stopped charging the same. Even after repeatedly writing on their Online portal, bank has not reverted so far, HOw could they deduct a full EMI for a cheque which was never encashed? Please help resolving
        Axis Bank customer support has been notified about the posted complaint.
        I&#039;ve a salary account with Axis bank in Kolkata and therefore when I wanted a loan, I approached them. However, their representative is forcing me for Asha Home Loan where the interest rate is much higher (10.45%) citing that I&#039;ve no Form 16 so I cannot apply with the regular ones.

        However, as per Indian Tax code, my company is not bound to provide me with a TDS certificate or form 16 since my income is not taxable and there are no deductions at the end of the financial year. I earn 19, 000 a month.

        Though I&#039;ve told the representative that I&#039;ve PAN details and IT returns, he is not willing me to offer the regular rate of 9.90% and keeping on telling that I&#039;ve to provide form 16 for a loan. He is saying it&#039;s mandatory.

        Can they do it legally?
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          1R1
          from Bengaluru, Karnataka
          Jun 21, 2014
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          Address: Krishna, Andhra Pradesh

          I have lost my debit and applied for it. My axis account home branch is in Mysore 151(Karnataka) .I have requested axis branch 151 to courier to my Home town nearest axis branch 069 in Vijayawada (Andhra Pradesh). One of the representative from Mysore branch 151 have sent a mail to operations head of Vijayawada 069 Branch on 18th itself. Today[protected] i went to collect my axis ATM debit card from axis branch 069 Vijayawada. When i went and asked Operations head of Vijayawada 069 to collect my debit card, the first question he have asked is i have should receive a mail confirmation from Mysore branch 151. Which he have already received on[protected] but till today he haven't checked his mails . Then again operations head of Vijayawada 069 says this is not a proper mail (I don't know what does he mean by that ?? ), i should receive a mail from operations head of Mysore 151. Why this operation head of Vijayawada is such irresponsible when he have received a mail on 18th why he couldn't reply for it, if he would have replied by this time would have my debit card with me. Today Operations head of Mysore 151 has sent a mail to operations head of Vijayawada 069 had over the debit card kit to me . Butt he operations head of 069 Vijayawada has spoke some nonsense and finally i haven't received. This so called person Srikanth operations head is such a irresponsible person, and doesn't give any respect to customer, and doesn't check his mails in inn-time.
          Aug 14, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
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            G
            glorious
            from Indore, Madhya Pradesh
            Jun 21, 2014
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            Address: Indore, Madhya Pradesh

            Dear Sir
            We hold current account in the name of Glorious Healthcare a/c no. [protected]. we have salary account of our employees in your branch.
            we regret to inform you that, we had submitted a form for new salary account of Mr. Mukesh Patel in march 2014 to Mr. Ashwin parashar; but till date we have not received any information & account no. in this regard.
            your are requested to look into the matter and do the needful urgently.

            Glorious Healthcare Pvt. Ltd.
            [protected].
            [protected]
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
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              PRAVEEN D SURANA
              from Chennai, Tamil Nadu
              Jun 21, 2014
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              Address: Dharwad, Karnataka

              We are maintaining two years of relationship with your bank with the account number [protected] with your branch in name of Rajani Polypack Pvt Ltd. This letter is to inform you that bank has charged us an amount of 32913.63, for not maintaining an average balance, but we dint get any intimation about your change of average maintaining cycle, not even a single notice from bank or branch staff, so its a kind request to look after this issue and close our account. We are also surrendering the cheque book through the register AD post. If it is not done within 15 working days we will be forced to issue a legal notice by our company lawyer, and even complain to banking ombudsman scheme 2006.
              Aug 14, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
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                Q
                Quetzalcoatl
                from Mumbai, Maharashtra
                Jun 19, 2014
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                Address: New Delhi, Delhi

                Axis Bank netbanking is one of the stupidest systems to have been conceived. Do not fall for their glitzy ads. They are overzealous with the security but not in a good way. The system is not intelligent but inane. As I found out with my hacking of the credit card, they cannot prevent real criminals but harass actual users.

                I have never been able to login at one go. They refuse login for no particular reson or something trivial as the use of backspace for one wrong pressing. Today I was trying to book a movie ticket using a discount voucher... Axis refused to login... later when I tried again, the voucher was refused by the vendor saying it has already been used. This is how Axis Bank makes life easy for people.
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                  Vipuljoshi
                  from Khopoli, Maharashtra
                  Jun 18, 2014
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                  Address: Gondia, Maharashtra

                  I am working with M/s. Hamon Shriram Cottrell Pvt. Ltd. My Axis Bank-Salary Saving A/c.No.: [protected] I received SMS on 23-04-14, that Rs.499/- is debited from A/c and Transaction Description is PCLR/RBB14K834969/[protected]/11:04:16/RB (Charges of Demat Account). But your information I am not holding any Demat Account, for which Axis Bank debit charge (i.e.Rs 499/-) from my company’s Axis Bank-Salary Saving Account no.- [protected].
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
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                    M
                    muzammilm
                    from Bengaluru, Karnataka
                    Jun 16, 2014
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                    Address: Bangalore, Karnataka

                    I have a Salary account in Axis Bank, in JP Electronic City, Bangalore. I Want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I Didn't get any notification for that. When I called the customer care They informed that it is deducted because of the Demat account, but noting is linked with my SB account. I am going to close the account asap. I request Indian Complaint register form to take necessary action if possible.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
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                      kaushik0120
                      Jun 13, 2014
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                      Address: West Singhbhum, Jharkhand

                      It was very despairing that Axis bank was deducted Rs515 from by main balance as consolidated charges without intimate me that minimum balance is now upgraded.I have complain for this but says they had intimate me but that is their fault that they can't give the information from their end properly.i think axis bank has no proper strategy if they implement such cheap rule for earning money. A/n:[protected] IFCI-UTIB0001172
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                        M
                        mukesh.mukesh
                        from Mumbai, Maharashtra
                        Jun 13, 2014
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                        Address: Solan, Himachal Pradesh

                        On 31May 2014 Time 8:31, I used Axis Bank ATM(ID CWDW36606) for the 10000/-.But it gives me (9X1000)+(1X100).I Talked to Axis Bank Customer care. They guide to me to talk with nearest Branch. I did that, but there was no +ve response. Then I personally went to Baddi(HP) branch. There was also same.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          amithap
                          from Chennai, Tamil Nadu
                          Jun 13, 2014
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                          Address: Chennai, Tamil Nadu

                          i have ac with axis bank, i have paid 10, 000 in my axis bank ac in west mamabalam chennai branch... money not credited in my account for one hour and when i contacted the bank regarding this . the reply was horrible and staff was rude...pls do the needful by taking necessary action...
                          Axis Bank customer support has been notified about the posted complaint.
                          i empathize with you my friend...i am still waiting for my replacement debit card after one month...whats more annoying is the pathetic and rude customer service...dont know how this bank is one of the top in the country..
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                            sharanyak7
                            from Chengam, Tamil Nadu
                            Jun 12, 2014
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                            Address: Bangalore, Karnataka

                            Pending Provident Fund After Resignation This for your kind attention in relation with the pending Provident Fund. I have resigned from Axis Bank Ltd indira nagar branch -bangalore on NOV 03 2011 as BDE, and worked for 6 months as relieving period. During the time of my resignation, I have completed all the legal formalities that bank required. Still my Provident Fund is not credited in ac/no [protected]. My Employment ID : 45623 Joining date: 27 apr 2011, Resigned on 03 Nov 2011. Please take all necessary steps to the above -mentioned matter and do the needful in priority. Requesting your kind consideration for the above. With Regards, Saranya k
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Karthik Srivatsan
                              from Pune, Maharashtra
                              Jun 11, 2014
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                              Address: Chennai, Tamil Nadu

                              Respected Sir, I am having a very bad experience with incompetent and arrogant customer representatives of axis bank. Since i lost my debit card, i had applied for a new one and afetr a long wait got the card on 8th june.. however i still have not got the pin despite it being dispatched on june 4th. Below is the sequence of events 1. I applied for a new debit card on 20th may at velachery branch and submitted the application to a brilliant lady named divya. 2. Called customer care on 30th may to inquire on status. They could not find any application from my end for a debit card and create a service request 9834215 to check if the branch had actually used the application that i gave for its intended purpose. DIvya i guess must have come over from a PSU and . kept the application under a huge stack and forgotten it 3. I visit axis bank the same day (30th may) to meet the very competent lady dviya at the branch Her intial response - "the application is there . Dont know why it is processed ". Then after a few minutes it changed to "You will receive it on monday(2nd june)". 4. I call divya at the branch on 3rd june and she tells me that she has some problems with accessing the 'system' and she would call me back. I would have been surprised if she actually called me back and thankfully it idid not happen. 5. I received the card on 8th june 6. I still have not received the PIn as of today June 11th
                              Axis Bank customer support has been notified about the posted complaint.
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                                Hjc
                                from Mustafabad, Haryana
                                Jun 11, 2014
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                                Address: New Delhi, Delhi

                                Since Monday 09 June 2014 me and my family getting phone from +91-[protected], person saying he is Inspector Sukhwinder Singh from Patiala Court New Delhi. He have NBW 244/2014 against me and my family for non payment of Axis bank credit card. He said he will arrest us.
                                After some time he called my brother and said go to bank and pay amount in bank then you will not be sent jail.
                                He gave number +91-[protected] Advocate Prabhakar Bhardwaj ( Sarkari Vakil) in same court for consult him.

                                He is using very bad language.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
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                                  shahvishal_4u
                                  from Rajkot, Gujarat
                                  Jun 10, 2014
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                                  Address: Ahmedabad, Gujarat

                                  I'd like to give notice this final time, I am really felling not good to write this email.
                                  Your FOREX team and department is really become irregular now, every time I have to call for all transaction and with out my call nothing get done.
                                  And When I called to Mr. Vardhan, He is not picking up call at first time, that is very frustrating to me. I am not free all the time just for call single thing.
                                  there are so many banks who comes to our office daily, for open new forex account, please just tell me once if you do not want to give proper server, i am happy to get with any other bank !!!
                                  For yesterday I had got foriegn Fund in my account and today at 11:00 AM still they have not deposited credit in my account.
                                  Vastrapur branch for foreign remittance is worst service ever for me in my life.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    bsekhar1980
                                    from Gurgaon, Haryana
                                    Jun 8, 2014
                                    Resolved
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                                    Address: Nadia, West Bengal

                                    Sir, My name is Bimalendu Sekhar and my a/c no. is [protected]. Few days ago I was making a rail reservation but by mistake I entered a wrong mastercard secure code 3 times due to which my card is bloced for mastercard secure code. i cannot make online transactions. my card no. is [protected] and my email id is [protected]@yahoo.com. you r requested to do the needful and activate my car at the earliest. thanking u.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      ksd
                                      from Imphal, Manipur
                                      Jun 5, 2014
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                                      due to some reason, my transaction password has been disabled for which am unable to make any online transaction, so i would be very thankful i[censored] resolve my urgent issue.. account no : [protected] customer id :[protected] cont no : [protected] registered email : dutta.[protected]@gmail.com
                                      +1 photos
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                                        amit.bhowmick17
                                        from Delhi, Delhi
                                        Jun 4, 2014
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal

                                        My Credit Card (Axis Bank) has been hacked on 4th June’2014 late night. Around Rs.41000/- has been credited from my account without my intimation.

                                        As per message received there are 2 transaction has been taken place (TRANSACTION ID[protected]
                                        &[protected]


                                        ·
                                        1st-Rs.6146.99/- at VOLUNTEER RUN.


                                        ·
                                        2ND-Rs.33015.26/-at ABDI WORLD.


                                        Plz look into this on urgent basis.


                                        CREDIT CARD
                                        DETAILS:-


                                        NAME-AMIT BHOWMICK


                                        CREDIT CARD NO. -
                                        [protected]


                                        BANK-AXIS BANK
                                        LIMITED.


                                        Thanks


                                        Amit Bhowmick


                                        [protected]/[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
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