Axis Bank Complaints & Reviews

I am working with M/s. Hamon Shriram Cottrell Pvt. Ltd. My Axis Bank-Salary Saving A/c.No.: [protected] I received SMS on 23-04-14, that Rs.499/- is debited from A/c and Transaction Description is PCLR/RBB14K834969/[protected]/11:04:16/RB (Charges of Demat Account). But your information I am not holding any Demat Account, for which Axis Bank debit charge (i.e.Rs 499/-) from my company’s Axis Bank-Salary Saving Account no.- [protected].

I have a Salary account in Axis Bank, in JP Electronic City, Bangalore. I Want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I Didn't get any notification for that. When I called the customer care They informed that it is deducted because of the Demat account, but noting is linked with my SB account. I am going to close the account asap. I request Indian Complaint register form to take necessary action if possible.

It was very despairing that Axis bank was deducted Rs515 from by main balance as consolidated charges without intimate me that minimum balance is now upgraded.I have complain for this but says they had intimate me but that is their fault that they can't give the information from their end properly.i think axis bank has no proper strategy if they implement such cheap rule for earning money. A/n:[protected] IFCI-UTIB0001172

On 31May 2014 Time 8:31, I used Axis Bank ATM(ID CWDW36606) for the 10000/-.But it gives me (9X1000)+(1X100).I Talked to Axis Bank Customer care. They guide to me to talk with nearest Branch. I did that, but there was no +ve response. Then I personally went to Baddi(HP) branch. There was also same.

i have ac with axis bank, i have paid 10, 000 in my axis bank ac in west mamabalam chennai branch... money not credited in my account for one hour and when i contacted the bank regarding this . the reply was horrible and staff was rude...pls do the needful by taking necessary action...

Pending Provident Fund After Resignation This for your kind attention in relation with the pending Provident Fund. I have resigned from Axis Bank Ltd indira nagar branch -bangalore on NOV 03 2011 as BDE, and worked for 6 months as relieving period. During the time of my resignation, I have completed all the legal formalities that bank required. Still my Provident Fund is not credited in ac/no [protected]. My Employment ID : 45623 Joining date: 27 apr 2011, Resigned on 03 Nov 2011. Please take all necessary steps to the above -mentioned matter and do the needful in priority. Requesting your kind consideration for the above. With Regards, Saranya k

Respected Sir, I am having a very bad experience with incompetent and arrogant customer representatives of axis bank. Since i lost my debit card, i had applied for a new one and afetr a long wait got the card on 8th june.. however i still have not got the pin despite it being dispatched on june 4th. Below is the sequence of events 1. I applied for a new debit card on 20th may at velachery branch and submitted the application to a brilliant lady named divya. 2. Called customer care on 30th may to inquire on status. They could not find any application from my end for a debit card and create a service request 9834215 to check if the branch had actually used the application that i gave for its intended purpose. DIvya i guess must have come over from a PSU and . kept the application under a huge stack and forgotten it 3. I visit axis bank the same day (30th may) to meet the very competent lady dviya at the branch Her intial response - "the application is there . Dont know why it is processed ". Then after a few minutes it changed to "You will receive it on monday(2nd june)". 4. I call divya at the branch on 3rd june and she tells me that she has some problems with accessing the 'system' and she would call me back. I would have been surprised if she actually called me back and thankfully it idid not happen. 5. I received the card on 8th june 6. I still have not received the PIn as of today June 11th

Since Monday 09 June 2014 me and my family getting phone from +91-[protected], person saying he is Inspector Sukhwinder Singh from Patiala Court New Delhi. He have NBW 244/2014 against me and my family for non payment of Axis bank credit card. He said he will arrest us.
After some time he called my brother and said go to bank and pay amount in bank then you will not be sent jail.
He gave number +91-[protected] Advocate Prabhakar Bhardwaj ( Sarkari Vakil) in same court for consult him.

He is using very bad language.

I'd like to give notice this final time, I am really felling not good to write this email.
Your FOREX team and department is really become irregular now, every time I have to call for all transaction and with out my call nothing get done.
And When I called to Mr. Vardhan, He is not picking up call at first time, that is very frustrating to me. I am not free all the time just for call single thing.
there are so many banks who comes to our office daily, for open new forex account, please just tell me once if you do not want to give proper server, i am happy to get with any other bank !!!
For yesterday I had got foriegn Fund in my account and today at 11:00 AM still they have not deposited credit in my account.
Vastrapur branch for foreign remittance is worst service ever for me in my life.

Sir, My name is Bimalendu Sekhar and my a/c no. is [protected]. Few days ago I was making a rail reservation but by mistake I entered a wrong mastercard secure code 3 times due to which my card is bloced for mastercard secure code. i cannot make online transactions. my card no. is [protected] and my email id is [protected]@yahoo.com. you r requested to do the needful and activate my car at the earliest. thanking u.

due to some reason, my transaction password has been disabled for which am unable to make any online transaction, so i would be very thankful i[censored] resolve my urgent issue.. account no : [protected] customer id :[protected] cont no : [protected] registered email : dutta.[protected]@gmail.com

My Credit Card (Axis Bank) has been hacked on 4th June’2014 late night. Around Rs.41000/- has been credited from my account without my intimation.

As per message received there are 2 transaction has been taken place (TRANSACTION ID[protected]
&[protected]


·
1st-Rs.6146.99/- at VOLUNTEER RUN.


·
2ND-Rs.33015.26/-at ABDI WORLD.


Plz look into this on urgent basis.


CREDIT CARD
DETAILS:-


NAME-AMIT BHOWMICK


CREDIT CARD NO. -
[protected]


BANK-AXIS BANK
LIMITED.


Thanks


Amit Bhowmick


[protected]/[protected]

Respected sir,
I beg to state that i am an account holder of your concern account number [protected] of dankuni branch want to close my account of the name’s 1. Ratna bhandari, 2. Soumya bhandari.
The reason of close of this account is 1. Without any intimation your axis bank authority revised a system of minimum balance account from rs. 2500 to rs. 5000 nearly before 3-4 years ago and now it revised from rs. 5000quarterly...

i am the regular customer of axis bank. axis bank have quarterly balance limit of 10000 rupees till march2014. and suddenly they changed their rules per monthly avg balance 10000 per account without sending any mobile message or internet email intimitation. and they have deducted 250+30 rupees from my account for lack of minimum balance.so, this is wrong that they didn't inform me before changing minimum balance.

Dear sir I am Prateek Gupta working in Axis Bank as a Offrole employee in Axis Securities, Recently Mr Vishal Sharma is Sales manager In credit Card department, He always talk to me by using abusing word very badly, which i recorded in my cell phone, and alone he try to me sexual harassment when i denied than he warned me to hold the salary last three month.because i could not receive salary in my account.I enclosed the recording .Please listen carefully. Kindly, grant me take action against Mr Vishal Sharma as soon as possible. Regards Prateek Gupta Axis Securities

Hi this is J.karthick my ac.numbr is [protected] and my customer Id is[protected] I didnot know my transaction password please send my transaction password to my mail Id or my phone number Mail Id [protected]@gmail.com Phone no-[protected]

I have taken loan from Axis bank and closed way back in the year 2008 as per the banks norms but because of shortfall of Rs.3, 848 they have cancelled my settlement and taken entire amount as emi's. Interest and all it has arrived a figure of Rs.3, 41, 000+. I have approached the bank to consider the facts and close the account but efforts gone in vain. Then I have approached honorable banking ombudsman. The BO is kind enough and he has registered a complaint bearing C No. 1142/2012-13 [C- No [protected]] conducted a hearing meeting with Axis Bank. Wherein the BO demanded the bank officials to close the issue at once. They have asked one week time and intimated me to pay Rs.40, 000+ which is not correct. Although I have approached one more time and re-settled the settlement for Rs.10, 000 and paid the same on last year[protected] and requested them to give a no due certificate and also inform the CIBIL that my account was closed. But so far they have not done anything. I am regularly following with them but they are not giving a letter or nor informing to CIBIL. Whenever I apporach the bank simple they will say within two days problem will be solved. I have approached the honorable BO again on[protected] through mail [I have enclosed below to this complaint]. Then the nodal officer of axis bank has called and informed that my account was broken settlement. I have clearly intimated that in 2008 I have settled and I agree that was broken settlement as I have paid less of Rs.3, 000 or so. But in last year, as per agreement, I have settled by paying Rs.10, 000 for full and final settlement as per the bank's request. Now they are intentionally not closing my account and not informing the same to CIBIL only because I have given complaint to BO. I have requested them day by day but efforts gone in vain. I have asked them to send a letter or mail that my account is closed. The nodal officer has sent me a mail that my account was broken settlement and required some time to process. Already it's been one and half year that I have paid the final amount. I have settled this account for 2 times although I don't have any mistake. While taking the amount of Rs.10, 000 as full and fianl they promised that I will get closing letter in the month of April 2013 by mail or by courier. They have not sent any mail or courier. I am approaching them regulary but they are taking it very lightly. Hence I am writing this complaint. I request your goodself to look into the matter seriously and take action against the Axis Bank and theier officials including managing director of the axis bank for the damage they are doing to me for the last one and half year. I will also calim the compensation for unncessarily troubling me. So, Please do the justice to me. Thanks &amp; regards Venugopal Cheela ___________________________________________________________ The complaint given on[protected] To All the concerned Ref: BO (H) C No. 1142/2012-13 [C- No [protected], Shri Venu Gopal Cheela v/s Axis Bank] Loan Account No.PP[protected] As per our understanding and conciliation meeting with Banking Ombudsman, I have settled the loan account no.PP[protected] in last year on[protected] itself. As told by your bank officials I have to get the no due certificate in April 2013 which is not received by me so far. Even the bank has not informed to CIBIL that my account was closed. In the CIBIL my account has overdue balance of Rs.3, 31, 480 and my last payment date is[protected]. Where as the bank reported this information to CIBIL on[protected] whereas my account is closed on[protected]. What I am feeling is the bank wantedly not informing to CIBIL and don't want issue no due certificate. The bank has intimated my information to CIBIL on[protected] exactly one year after my payment that too mentioning my last paid amount is[protected] is nothing but cheating. As per recent discussion had with Mr Hitesh on[protected], I have approached the bank officials through my cousin, I am shocked when my cousin met and discussed the bank officials. So far in their data my account was not closed. After showing the receipts and closing letter they have realized and informed that the bank has done mistake that they have not initiated closing procedure against my loan account. They have asked and taken the copies closing letter and receipt which I paid, by saying we will forward the same to regional office for closing of your account. I have to get no due certificate by this month but I have not received no due certificate so far and not informed to CIBIL that my account closed. Hence, I request all your goodselves to look into matter and do the needful at the earliest. Otherwise, I will approach Consumer Courts, Human Right Commission, Legal action with defamation case for affecting my credit report from last one and half year. Complaint given to: dvn.[protected]@axisbank.com, nodal.[protected]@axisbank.com, ranjit.[protected]@axisbank.com [protected]@rbi.org.in, CIBIL <[protected]@cibil.com>

From my Axis Bank A/c debited sum of amount ₹250(Mention as consolidate charge for A/c) and ₹30 service Tax @12.36%
This is the second time they debite from my as same condition
When i talk to customer care they replay me that for non maintain of minimum balance.but at the time of A/c open they advice me to maintained ₹2500.I have been maintained the required amount at my A/c
so what action should taken up to axis bank

Relieving letter required I had resigned from Axis Bank on 13/05/2014. As i got a job in Union Bank of India it was not possible for me to serve a complete notice period a the joining at UBI is on 23/06/2014. At the time of my resignation i inquired about waiver of mandatory notice period & they told me that if a person is going for a govt job or abroad it is not mandatory to serve the notice period provided Branch Head will recommend for the same. and they said me that we will allow to only mentally disabled people and Brach Head say that he will not helping any how. So i served a notice period of 38 days & requested for a waiver of remainig days adjusting my leaves. but thay are saying no to needful. So what to do so I can got the relieving letter and can join the UBI..otherwise UBI will not allow me to join so kindly give me the needful advise... Is there any way i can ask for my relieving letter?

Dear Customer service/Complaint manager, From many days no response from your side in the subject matter, then what is the use of customer care id and details given on the net for helping the customers(Account holders).It seems that your bank branch is not responding then who is responsible for such wrong charges levied on the customers account holders.Pl note the complaint no. 9757197 dtd 23.05.14 booked online in the consent of deducting charges from savings account no.[protected] Anil Soni in manjalpur branch.Pl respond in the consent of the On 29/03/14 Deducted from my savings account balance charges rs.750 and service tax rs.92.70 has been deducted for minimum balance of rs.10000 charges which no body had informed me as my mobile no. is also registered with the branch and without giving any letter, Pl note my savings account no.[protected] Anil Soni in Baroda manjalpur branch is from last 10 years and also note my family is having almost 10 accounts with your bank. My savings account is from last 10 years opened in the bank earlier known as UTI bank. On 29/03/14 From my savings account balance charges rs.750 and service tax rs.92.70 has been deducted for minimum balance of rs.10000 charges which no body had informed me as my mobile no. is also registered with the branch and without giving any letter, How they can deduct so much charges if your bank rules are being changed then is that no body responsibility to inform the existing customers of the charges being levied. Also note at the time of opening i was being informed of no such charges and minimum balance of rs.10000. Your manjalpur branch manager is responding so much worst when i had inquired on the same with your branch. 1 year earlier your sales executive had requested me to give an another account to our branch then i had also given my son child account to them, and they had opened while coming to my residence, it seems that your branch is only interested in new customers instead of respecting the old customers. For your knowledge my family accounts are 10 with your branch 2 senior citizen, 2 demat accounts, 1 locker account, 3 savings account and some FD accounts with your branch. First of all your branch manager is very worst in replying as if like a casual sitting at such a senior positions even they don t have any respect for the senior citizen also. When i inquired in the matter branch manager was not even ready to listen and he told that if you want to keep account then keep other wise do what ever you want. I am shocked by the worst reply given by your branch manger even he said to my father if you don t know about the minimum balance then it is not my fault and second thing i want to high light is the negligence response they are giving to senior citizen also. From last 10 years no such charges were charged and this time my balance was gone below 10000. Also note as per RBI govt. rule no such high charges will be levied as declared in the news paper last few days back then how your branch can charge such charges to the customer and that is too without informing the customer. Pl note i am salaried person and for salaried person some times it gets difficult to maintain such a huge balance. I am maintaining the minimum balance.Also note my 2 FD accounts interest is transferred to my savings account no.[protected] quarterly basis. So there is no question of minimum balance maintaining this time it was lacked and also no body from your branch had informed in the matter by sms or any letter and due to which i am being charged such a huge amount. You are requested to revert the charges rs.750 and service tax rs.92.70 back to my savings account no.account no.[protected] Anil Soni in Baroda manjalpur branch. How they can deduct so much charges if your bank rules are being changed then is that no body responsibility to inform the existing You are requested to revert the charges rs.750 and service tax rs.92.70 back to my savings account no.account no.[protected] Anil Soni in Baroda manjalpur branch. With kind regards, Anil Soni Mb. No. [protected]