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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 576

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A
abhishek93
Jul 6, 2014
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Dear Sir/Mam This is Abhishek Tripathi From Mumbai (400 103). Sir/ Mam actually I am a a/c holder in ur Bank branch Hill road. I had register my Mobile No. with the a/c, but now I wanted to change it because I am out of country. I could not visit to Branch My Self. And where i, m in Africa there is no axis Bank. Therefore Sir/Mam If you help me to register new local Mobile No. then I will be very thankful to you. Actually already I talked to Hill road Branch Office head . He told me that he will Semd me an Aplication on which I will give my signature & mobile No. then they can register. But still they did not send the Aplication copy. I am sure that You will consider my Problem seriosly & you will help me as you can.. Best Regards Abhishek Tripathi
Aug 14, 2020
Complaint marked as Resolved 
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    sky.sanjay
    from Gurgaon, Haryana
    Jul 5, 2014
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    Address: Bangalore, Karnataka

    My decision of taking personal loan from Axis bank was biggest mistake in last few years for few reasons, 1. Axis Bank charged me for their own mistake and were threatening that if I would not pay then it might affect my civil score. 2. When ECS didn't debit my linked Axis bank account and I made payment by walking into branch then i was asked to maintain additional balance as they don't know when ECS will be effective, ahhh.. never seen such a mindless answers as were given by Sahakar Nagar Branch (Loan Collection Centre) DM Mrs. Suma P.V. My personal recommendation is that if you really care about your mental peace then Axis Bank is not the right Bank.
    Aug 14, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Sep 26, 2014
    Updated by sky.sanjay
    My decision of taking personal loan from Axis bank was biggest mistake in last few years for few reasons, 1. Axis Bank charged me for their own mistake and were threatening that if I would not pay then it might affect my civil score. 2. When ECS didn't debit my linked Axis bank account and I made payment by walking into branch then i was asked to maintain additional balance as they don't know when ECS will be effective, ahhh.. never seen such a mindless answers as were given by Sahakar Nagar Branch (Loan Collection Centre) DM. My personal recommendation is that if you really care about your mental peace then Axis Bank is not the right Bank
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      P
      prakash231174
      from Rajkot, Gujarat
      Jul 5, 2014
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      Address: Mehsana, Gujarat

      hello sir i am your costumer of loam loan i have pay more payment in home loan but this amount are not see
      net loan statement after depositor check than update after 10 day say your all staff pl. Tray to sole this matter fast
      prakash patel
      [protected]
      visnagar
      Axis Bank customer support has been notified about the posted complaint.
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        M
        ManojPC
        from Aurangabad, Maharashtra
        Jul 4, 2014
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        Address: Jalgaon, Maharashtra

        i applied for home loan for 10 lacs in nov 2013. and i get it also, but my home loan agent from axis bank told me that u have to get insurance from them, personal insurance term insurance of 10 lacs. i gave 21000.00 rs to him for that. but till now i did not insurance copy. i complent abt this to the Jalgaon Maharashtra branch home loan manager but he is co-operating with me. they told that it is in progress wait more time.
        Axis Bank customer support has been notified about the posted complaint.
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          atuldeshmukh1
          from Mumbai, Maharashtra
          Jul 4, 2014
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          Address: Pune, Maharashtra

          Hello Sir/Madam. Greetings for the Day. I had purchased a two mobile phones on 28-March-2014, as there was an offer of 10% cash back amount on purchase of Samsung grand 2 Mobile phones, so I asked the details of the offer to customer care they told me if I purchase the Samsung Grand 2 mobile phone on or before 31st-March-2014, I will receive 10% of cash back amount on 30th April 2014, I asked them I want to make a purchase two Samsung grand 2 mobile phones, will I receive 10% cash back on each mobile phone, they said you will receive 10% cash back if you swipe the card for two time, & I did the same. I called them of 30th April 2014 for 10% cash back amount, they told me that it would be reversed by 31st-May-2014, I called on 31st of May-14, they told me by 1st-June-14 you will receive the cash back, still I dint receive so I called on 2nd-June-14, they told me due to some mistake your amount has not been reversed, it will be reversed in next 15 working days, so still it was not reversed, so I called on 24th-June-14, they told me it will be reversed in next 5 working day, still the amount was not reversed in my account, so called on 1st-July-14 they told me it would be reversed by end of the day of 1st-July-14, but the amount is still not reversed, so called them on 4th-July-14, now they are saying you will receive a call from our end on 7th-July-14. So was given a complete false commitment & I have been cheated by the Axis Credit card department.So please tell me what should I do in regards to it. Please help me. Warm Regards, Pandurang Dhumal
          Aug 14, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
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            K
            kchoudhary
            from Gwalior, Madhya Pradesh
            Jul 2, 2014
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            Address: Jodhpur, Rajasthan

            I have complained to customer services of axis bank credit card ([protected] ) of Dr Kapoor C choudhary, regarding charging excess amount of Rs, 806.54 in my card statement period 26th July 2013 to 24th Aug.2013 and also about customer unfriendly attitude .(email -(1) : SUN, Sep. 8, 2013, 8.56AM)

            I was informed about reversal of excess amounts of Rs.674.19 & Rs. 169.74 via email ( email-(3) wed, Nov..13.2013) but amount will be adjusted against fresh transaction done on my credit card (email-(4) Feb13, 2014). On the contrary, I was asked to submit proof of payment whereas Bank authority can check the proof from my bank account ( proof of deposit of Rs.6471.54 ( sbi, 884974 dt.[protected].

            When I have requested to deposit my credit amount in my saving account of axis bank on 4th april'14 (email-(6A)), Bank authorities have informed me about the out standing balance of Rs.1276.68, when I have not used my credit card after 19th August 2013.( email-(Mon.april 7.2014) . Bank authority have adjusted my due credit amount and instructed to pay outstanding amount of Rs, 109.60.
            when i have realised the fraud made by so called reputed bank, I have instructed axis bank credit card authority to block my card use and ask for refund .
            Till date, I have not received any mail or refund or statement from Bank.

            Therefore, I humbly request RBI and Bank ombudsman to take suitable legal action and reward strict punishment to prevent such fraud by credit card authorities .

            Dr Kapoor C Choudhary
            602, Hukumraj apartment, Residency road,
            JODHPUR-342001 (Rajasthan)
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
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              J
              jai jha
              Jul 2, 2014
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              Address: Faridabad, Haryana

              my account no [protected] and i made 3 transaction on 30/06/14 from Bank of Baroda at 8:45 pm when i make first transaction atm show no internet found but Rs.5000 debit from my account and afterthis two tansaction done successfully i already register complaint no [protected] in axis bank in 30/06/14 at 9:24 pm and written complaint submitted in axis bank sector-7 Faridabad branch.
              Axis Bank customer support has been notified about the posted complaint.
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                Sai2014
                from Bengaluru, Karnataka
                Jun 30, 2014
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                Address: Bangalore, Karnataka

                Hi, I have applied for Axis Bank Home Loan. My Application ID is 1765633, Prior to Property selection i have given the documents and after one week got message from Axis Bank that Rs.2283443 Sanctioned.Thanks for considering my application. June 10th i have submitted Property documents to Axis bank executive Mr. Siva Kumar (His contact Number:[protected]) and after one week he told me regarding other certificate i need to submitted, igave him that also. Till now he is keep on telling it will take 20 days time. He is not telling me about application status. I just have 10 days due to pay to house owner. Please let me know the status & if it is in Process Please make it fast. Thanks & Regards, Sailaja
                Aug 14, 2020
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Jun 30, 2014
                Updated by Sai2014
                Hi, I have applied for Axis Bank Home Loan. My Application ID is 1765633, Prior to Property selection i have given the documents and after one week got message from Axis Bank that Rs.2283443 Sanctioned.Thanks for considering my application. June 10th i have submitted Property documents to Axis bank executive Mr. Siva Kumar (His contact Number:[protected]) and after one week he told me regarding other certificate i need to submitted, igave him that also. Till now he is keep on telling it will take 20 days time. He is not telling me about application status. I just have 10 days due to pay to house owner. Please let me know the status & if it is in Process Please make it fast. Thanks & Regards, Sai
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                  Sasikumar Govindaraj
                  from Mumbai, Maharashtra
                  Jun 26, 2014
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                  Address: Chennai, Tamil Nadu

                  I missed my loan due.So they asked locked an amount from my savings account(without my knowledge).I asked them to take the due from my savings account with fine.But they replied me to go bank directly and pay the loan due.Then I was supposed to go there and paid the due with 500 as fine(merely 10%).Even after my payment my amount is not released yet.Now they are telling like they took the amount twice.They will credit back in 9 days. Initially they asked me to go directly and after that they have taken from my account.So I dont understand the procedure. I need my money back with the same 10% fine. I need to register a legal compliant against this.Could you please help me. I have all the proofs.Even all mobile calls to customers care which I received no response is there in my mobile, Screen shot of aniline account and .Loan payment bill.So please help me to register a complaint againt the bank.
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    reshu m shetty
                    from Chennai, Tamil Nadu
                    Jun 26, 2014
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                    Myself Reshma Mahesh Shetty, having home loan a/c no-PHR[protected]. Many times i have request to bank to send my home loan documents like customer copy and all, But till date i have not received my documents. I ahve changed my address details also. Pls look into this matter and take action. home loan a/c- PHR[protected] Address- Reshma Mahesh Shetty Flat no-111, c wing, Krishna Sagar CHS, Sai Nagar, Plaghar West, Thane Dist, Maharashtra - 401404. My email id-smile.[protected]@gmail.com Cell no -[protected]. Regards, reshma Shetty
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
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                      shubham mazum
                      from Mumbai, Maharashtra
                      Jun 24, 2014
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                      Address: Angul, Odisha

                      I had a savings account in bharuch Gujarat since 2004. Earlier it was a salary account when I left bharuch I converted it to normal account. Now I am in Angul orissa and want to change my account from single operation to joint operation. Firstly the bank harassed me for documents, bring this document and that. Then a complete silence from their side for three months. No feedback. As i am in job and have a duty of 12 hrs(morning 8 to evening 8), its not possible for me to take leave every now and then. After three months my wife came from native place to stay with me, I send him and got a negative response. That theaccount can not be made as joint operated. Now my complaint is against axis bank Bharuch Gujarat AND axis bank Angul Orissa. Against Bharuch branch that they had not converted my account to normal after I left Gujarat, as I had submitted a written application in that branch to change my salary account to normal savings account, Secondly, against Angul Branch to be silent for three months after harrassing me for documents, and when I took initiative they responded negatively. Thanks, With warm regards, Shubhankar Mazumdar Angul Orissa [protected] E mail - [protected]@hotmail.com
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Sajee_knr
                        from Bengaluru, Karnataka
                        Jun 24, 2014
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                        Address: Chennai, Tamil Nadu

                        hello all, Could you please let me know the Loan number for the ECS debit mentioned below. Unfortunately i dont have this info. If you are unable to give please let me know whome i can contact for this. ECS DEBIT PAID Paid to TP Axis Bank Ltd:1109639:TPA - HINDUJA EMI Refno:[protected] Ref No :- [protected] Regards Sajeesh K [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
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                          Angayarkanni6
                          from Chennai, Tamil Nadu
                          Jun 24, 2014
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                          Address: Theni, Tamil Nadu

                          Inspite of maintaning the minimum balance axis bank is charging the fine of rs 250 for non maintenance of balance. No proper intimation from Axis bank. As per RBI, "Any change in regard to minimum balance should also be intimated to the account holders by banks at least one month in advance". But After they deducted Rs.250/- only they intimated via SMS. Could I file a case against the axis bank in RBI, kindly help me how to reverse my money from Axis bank.
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                            S
                            Saxena Poonam
                            from Delhi, Delhi
                            Jun 24, 2014
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                            Address: New Delhi, Delhi

                            I am Poonam, a regular beneficiary of Axis Bank credit card. Today, while I was using my credit card, i erroneously typed my husband name in the desired field. It was all due to mistake. Now my card has been blocked. It is requested that my credit card should be unblocked immediately. Poonam [protected] Credit Card No. [protected] Expiry date: 04/17 Email ID: autocad.[protected]@gmail.com
                            Axis Bank customer support has been notified about the posted complaint.
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                              B
                              Belabhadran Nair
                              from Noida, Uttar Pradesh
                              Jun 23, 2014
                              Resolved
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                              Resolved

                              My visa debit card having the number [protected] with a validity upto 8/2020 got blocked while attempting online transaction.I am not able to draw cash from any ATM with this card This card is attached to my salary account in Axis bank, Rangpo Branch in Sikkim. I sent several complaints through email. But no positive action so far. My account number is [protected].My name is Belabhadran Raghavan Nair. My name as printed in the card is BELABHADRAN R. Kindly make arrangements to get the card unblocked at the earliest with an intimation through this mail ID. © 2014 Microsoft Terms Privacy & cookies Developers English (United States)
                              Aug 3, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 03, 2018
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the link to get the details regarding blocking of debit card- https://application.axisbank.com/webforms/axis-support/sub-issues/Bank-SB-BlockUpgradeReplaceDebitCard.aspx: Thanks for writing in. Regards Team Axis Bank
                              How to unblock debit card ie is blocked due to multiple operations.
                              Where to contact Local Branch not attending calls
                              tried on Toll free but no such ivrs option
                              How to unblock axis debit card
                              How to unblock axis bank visa debit card
                              How to unblock my axis debit card
                              how to unblock my axis bank debt card.
                              i have erroneously unblocked my axis bank NRO debit card on line is it possible to retain the card without replacing new card.
                              my card no 6521********8265
                              i would appreciate if it could be activated
                              thanks
                              Axis Bank Customer Care's response, Jan 16, 2019
                              Verified Support
                              Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                              hi i have mistakenly blocked my axis debit card.. how can i unblock it.
                              How to unblock debit card ie is blocked due to multiple operations.
                              Where to contact Local Branch not attending calls
                              tried on Toll free but no such ivrs option
                              I have accid parmanently blocked my axis value plus debit card which is very very important to me, i had contacted the bank but no response, the atm card number 5391 xxxx xxxx 6349, Valid to 09/27 with insta no. 317884, my name written on it ( R LALNUNFIMA). Kindly make an arrangement to unblock my atm card ASAP as it is the only atm card i had with me. Contact me @ [protected]@gmail.com
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                                M
                                mkrao58
                                from Mumbai, Maharashtra
                                Jun 23, 2014
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Dear Sir,
                                I am Krishnarao, My Customer Id[protected] My Branch Navi Mumbai Vashi.Last Six month completed I was suffering Internet online purchasing Every time go to our Properly but Not going in Txn Password every time showing page given below . a lot of time given compliant to branch & Tele banking but still not Resolve,
                                you are requested that take necessary and needful action.


                                For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details.

                                Your card/login has been blocked for further use at MasterCard SecureCode merchants.

                                For further query about your card, Please contact Axis Bank by email at: debit.[protected]@axisbank.com

                                To complete this purchase using another form of payment, click 'Continue' <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
                                Powered by enStage
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
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                                  A
                                  anjan1130
                                  from Kolkata, West Bengal
                                  Jun 22, 2014
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                                  Address: Kolkata, West Bengal

                                  Account number [protected]
                                  Name -anjan poddar
                                  Mobile mumber -[protected]

                                  Sir
                                  I like to use your net banking .So i recharge aircel prepaid online on[protected];53;37 on mobile number [protected] rs 108.00 through bill desk.But bill desk recharge ref no-ko[protected] .But billdesk payment status pending and recharge status pending .

                                  But axis bank net banking deducted my rs 108.00 amount[protected] info;inb/[protected]/aircel mobile(Bill des/09;56;11 pm).

                                  I hope axis bank refund my rs 108.00 as early as possible in my [protected] account
                                  For smoth tranjuction of your bank.
                                  Thanking you
                                  Yours sincerely
                                  Anjan poddar/[protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Praveen Kurup
                                    from Kolkata, West Bengal
                                    Jun 21, 2014
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                                    Address: Gurgaon, Haryana

                                    We got a home loan done from Axis bank worth 3200000 apprx.( Loan NO. PHR[protected]. While the cheque got ready, We got into fight with the seller and requested bank to hold that cheque for some time. We agreed to pay the nominal charges for some time. Bank started deducting the full EMI, and later on request after 6 months, they stopped charging the same. Even after repeatedly writing on their Online portal, bank has not reverted so far, HOw could they deduct a full EMI for a cheque which was never encashed? Please help resolving
                                    Axis Bank customer support has been notified about the posted complaint.
                                    I&#039;ve a salary account with Axis bank in Kolkata and therefore when I wanted a loan, I approached them. However, their representative is forcing me for Asha Home Loan where the interest rate is much higher (10.45%) citing that I&#039;ve no Form 16 so I cannot apply with the regular ones.

                                    However, as per Indian Tax code, my company is not bound to provide me with a TDS certificate or form 16 since my income is not taxable and there are no deductions at the end of the financial year. I earn 19, 000 a month.

                                    Though I&#039;ve told the representative that I&#039;ve PAN details and IT returns, he is not willing me to offer the regular rate of 9.90% and keeping on telling that I&#039;ve to provide form 16 for a loan. He is saying it&#039;s mandatory.

                                    Can they do it legally?
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                                      1R1
                                      from Bengaluru, Karnataka
                                      Jun 21, 2014
                                      Resolved
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                                      Resolved

                                      Address: Krishna, Andhra Pradesh

                                      I have lost my debit and applied for it. My axis account home branch is in Mysore 151(Karnataka) .I have requested axis branch 151 to courier to my Home town nearest axis branch 069 in Vijayawada (Andhra Pradesh). One of the representative from Mysore branch 151 have sent a mail to operations head of Vijayawada 069 Branch on 18th itself. Today[protected] i went to collect my axis ATM debit card from axis branch 069 Vijayawada. When i went and asked Operations head of Vijayawada 069 to collect my debit card, the first question he have asked is i have should receive a mail confirmation from Mysore branch 151. Which he have already received on[protected] but till today he haven't checked his mails . Then again operations head of Vijayawada 069 says this is not a proper mail (I don't know what does he mean by that ?? ), i should receive a mail from operations head of Mysore 151. Why this operation head of Vijayawada is such irresponsible when he have received a mail on 18th why he couldn't reply for it, if he would have replied by this time would have my debit card with me. Today Operations head of Mysore 151 has sent a mail to operations head of Vijayawada 069 had over the debit card kit to me . Butt he operations head of 069 Vijayawada has spoke some nonsense and finally i haven't received. This so called person Srikanth operations head is such a irresponsible person, and doesn't give any respect to customer, and doesn't check his mails in inn-time.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        glorious
                                        from Indore, Madhya Pradesh
                                        Jun 21, 2014
                                        Resolved
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                                        Resolved

                                        Address: Indore, Madhya Pradesh

                                        Dear Sir
                                        We hold current account in the name of Glorious Healthcare a/c no. [protected]. we have salary account of our employees in your branch.
                                        we regret to inform you that, we had submitted a form for new salary account of Mr. Mukesh Patel in march 2014 to Mr. Ashwin parashar; but till date we have not received any information & account no. in this regard.
                                        your are requested to look into the matter and do the needful urgently.

                                        Glorious Healthcare Pvt. Ltd.
                                        [protected].
                                        [protected]
                                        [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
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