Axis Bank Complaints & Reviews

WORST SERVICE IN EDC MACHINE...


I gave a complaint on sunday that my edc machine is not working and i cant able to take settlement....1st for 10 to 15 calls they never PICKED the call.....2nd is this is the 4th machine they giving which will work for 20days only......3rd is they said they will come and give u new machine next day.....tomorrow is saturday and 1 week is over now.....i cant able to do business now already 1 week gone....i have my ECS in this account n i dont know what to do....
from morning i am calling them they r not picking the call.....AXIS BANK EDC IS THE WORST COMPARING TO ALL OTHER BANKS....
The service no. they given is[protected],[protected],[protected] and[protected].....

My Complaint No. is[protected].....

My tid no. is 51318045....

My Mobile No. is [protected]

I don't know what to do i made a fault that i believed and opened an current account in Axis bank and the biggest fault is i gave Axis Cheque for my ECS.....

i was having negative balance of 629 in my axis bank account seoni madhya pradesh. to compensate this i transferred 3500 rupees in account so my balance must be atleast 2500 but after my transcation of Rs 4600 in feb to axis bank ,they have deducted approx 3500 without any information.i need details that on what basis they had deducted my money

Hi,

I have a Salary account in Axis Bank, in JP Nagar Branch, Bangalore. I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account, but noting is linked with my SB account.

I am going to close the account asap.


I request Indian Complaint register form to take necessary action if possible.

1. Three quarters there is consolidated charges deducted, after complaint to branch they agreed to reverse the charges and accordingly 2 consolidated charges reversal done and remaining one will be committed to do in next month (First Week of April 13) by Vice president and Branch head of Axis Bank Borivali West. But after following with them bank is saying they are now unable to reverse the charges without specifying any reasons.

Dear Sir,

I have the salary account with the axis bank from past one year and never heard anything from the axis bank about the Consolidated DP Charges. On 27/04/2013 my account has been charged 600 stating that it is regarding the Consolidated DP Charges. the amount 286.23 has been debited and its showing the negative amount of 314.05. Its the month end i needed the amount of the 200 which they have debited badly. The bank has acted on its own and withdrawn the amount without any info. kindly look into this.

S.B.guru pratap
mb: [protected]
mail: [protected]@rediffmail.com

WE ARE GIVEN ALLREDEY GIVEN APPLICATION ON FEB 2012 WE ARE CLOSED IN HDFC ACCOUNT IN APR 2012

AND CONVERT PAYMENT MODE ECS TO PDC AND CHANGE THE BANK HDFC TO PNB

YOU ARE PRASENT THE ECS AND MORRLY HARASSMENT FOR THIS ISSUE.THIS KINDS OF MISTAKE NOT FIRST TIME IN SIDE IT HAPPENS 3RD TIMES BY YOUR PART SO I KNOW YOU ARE DOING INTENCELLY THESE .KINDS OF THINGS.



BRIJESH KUMAR GARG

Dear Sir
I used Axis bank credit card for 5 years back and I stop using that card. Several times I asked them for settlement they said our person will meet you shortly, and every time when I call some new persons will take the call. Last week a girl called me and using very bad words even a boy can't speak, even I told her that I will pay the money but she refuse to hear my words. She said pay my money or hang yourself. please advise them to hear what customer speak

I have transferred my loan from IDBI Bank to AXIS Bank, Jayanagar, Bangalore Home Loan branch during Feb'2013 as AXIS Bank was giving lesser/attractive interest rate.But everything has changed after switching my Home Loan to AXIS Bank. I have a very horrifying experience and Bank has made my life more problematic. Instead of saving of money, I have lost around Rs.50,000 and lot of inconvenience caused. I have listed below few of my concerns and advice for you to think twice before taking Loan from AXIS Bank.
- The entire transfer process took 70 days. It was promised me that I will get it in 3 weeks.
- AXIS Bank dishonored my Home Insurance made from IDBI Federal Life Insurance Company and forced me to take from AIG. So, I was forced to close my old Insurance and open a new one.
- No online facility for operating Home loan account. Online is available which you can see only account number and balance.
- For part payment Customer has to visit the Branch i.e. available at Jayanagar, Bangalore
- They will not accept online payment. The option of making part/prepayment payment is only cheque along with hand written application.
- Only way of contact is to send email [protected]@axisbank.com. No phone calls entertain. They are very slow (takes 2 working day minimum) in replying the emails.
- Currently if you are not residing at your base location branch than you are in a real trouble. You need to appoint somebody to perform all the Bank formalities except your regular EMIs.

For the first time Home owner, you can take loan from them as you will not have the experience of luxury of online access. Trust me, I had visited only once to my previous home loan bank in span of 3 years and that was because I need Sale Deed attested copy to transfer electricity bill to my name.

Please feel free to let me know if you have any suggestions or if you feel I have mentioned anything incorrect.

You can reach me at [protected]@yahoo.com

Regards,
Biresh Patel

Axis Bank credit card : [protected]

It is ridiculous to know that if it is the fault of customer the bank tries to improvise all sort of abrupt charges on the customer claiming its the policy. But if its the fault of the bank or its agent representing the bank then all they state is " we apologize......blah blah" what sort of injustice is this. I have been banking with other banks too but this sort o[censored]nacceptable service is intolerant.

As you may check the account there was a delay in couple of days for the payment of my bill of Rs. 200/-,due to the inefficiency of your website for online payment ,for which your bank levied charges of more than Rs.500/-.
I had called Axis Bank customer care and informed the agent immediately about the case and the agent said "ALL FINANCIAL CHARGES WILL BE REVERSED" ref : 64409748 which did not take place,only partial charges were reversed in the next bill thus resulting in additional financial charges. When I emailed the same to the higher department all they did was reiterate the policy, and apologised for their agent. why on earth should I pay more than Rs. 1000 /-,bugs for just a peanut purchase of Rs.200/-, If they agent could not reverse the charges I should have been informed about the same at that very instance. Thereafter during my conversation in the mail the agent informed "reversal under service gesture is applicable once in six months".
It's been 6months now I don't intend to use Axis Bank services any more.
So please justify your agents fault and don't loot your customer if you consider them valuable.
You have already withdrawn money from my Savings account without my permission.

I refuse to pay any further balance charges for your agents mistakes.

Regards
Hazel
[protected]

Hello sir,
I have taken a Home loan from Axis bank for Rs 20,39400 / - (Twenty lack thirty nine thousand four hundred) two years back and now i have asked to the bank person what is the principal amount rest on my loan and he said that it is arround 20,20,000 /- I was surprised after gettig this info for confirmation I call back to them and ask for a clarification and they told that . I am paying a EMI of Rs 19800/- monthly and in this principle amount is only Rs 500/- and rest is interest taken. I just want to confirm that is there any ratio on the EMI for the principal amount and the interest amount .

Please help.

Regards,([protected])
Rohit.[protected]@gmail.com

Dear sir/madam,
Last day I had a conversation with one of the Axis Bank employee. He is basically operation manager in Sawai Madhopur district, Rajasthan . First I will explain the scenario. Actually I have salary account in Axis bank Madhapur, Hyderabad, Branch. But my permanent residence is in Sawai Madhopur, Rajasthan. When I went to sawai madhopur, my father asked me to give him last 3 months bank statement because some reason. I went to axis bank sawai madhopur branch. The operation manager was very rude. He has his own rules there..he told me today server is not up so come tomorrow. I went again to the same branch next day. He told some of his junior to give me the statement. than I got last 3 months statement without any stamp. He actually didn't think that bank stamp is really required. I was in hurry and the very next day I have to returned to hyderabad. I came to hyderabad. Than again my father called me and he asked to have a stamp on those bank statements. I went ot the nearest axis bank branch in hyderabad they adviced me to contect to the nearest branch there in sawai madhopur and they also told that the operation manager will have to take your request and he will put bank stamp on the statements. Now the worst story started .........My father went there again to the sawai madhopur , axis bank branch, He requested the operation manager that please allow someone to put stamp on the statements. Now the so called operation manager of the axis bank started abusing my father ...you illiterate people.....you don't know anything.....why you have not asked to put stamp when we have issued the statements......gate out from here....and this account is a saving bank account of Hyderabad. My father is a very simple man.He thought that manager might be correct. He again contacted me . Than I thought to talk to the operation manager in that sawai madhopur branch.....I requested his on phone that sir it's urgent please put stamp on the statements. Now he started abusing me on phone....do whatever you can do..I will not put stamp.......you chutiya....kind of language he used..I have phone recording of that conversation. It's Ok whatever happened with ......but I am frustrated because he abused my father......From last I didn't sleep......Please help me in this regard...My father is a government teacher.Please suggest me what should I do ..in this matter.
Thanks
Sumit singh

Hi,
I Sudip Banerjee, axis bank savings a/c number [protected](Branch -Madhymgram-North 24 Paragans-Kolktata-W.B.
On 25th March 2013 Rs 600 deducted from my savings a/c and also service Tax 74.16(12.36%) due to non maintenance of minimum balance.
My account open Feb2008 where minimum balance criteria Rs2500 which I maintain up to the date but I don't know suddenly when bank changes
the minimum balance criteria from Rs 2500 to Rs10000 and deduct charges .Bank never inform me about the minimum balance criteria change
neither verbal nor written(Email,letter,sms messages).

Thanks
Sudip Banerjee
Mob:[protected]
Email ID: [protected]@yahoo.co.in

Sir,
I am one of the directors of Swagat developers pvt ltd.. We are coming up with a new project in Bhubaneswar named as Swagat residency. It's a g+3 storeyed apartment wit 40 flats consisting of 2 & 3 bhk flats. This project is approved under Bhubaneswar development authority. And. 70% of the work is over and work is going on smoothly without hesitance.
Axis bank approached me for project approval. As per their norms all the formalities was done and the technical was also cleared..this took them 6 months time and meanwhile some of my customers applied in axis and and even got sanction letters.now after repeated conversation to disburse the amount to the company..suddenly axis is giving no reasons as to why project has been disapproved ..axis home loan department is not giving any specific reason ..at this moment of time when my project is nearin completion axis has denied project approval causing my customers harassment as well as to the project.its a great loss as we have waited for more than 6 months .i just want to know on wat basis my project was disapproved by axis bank.they are not giving any reasons.

My complain is why the bank wasted so much time and hence harassing me and my customers giving false hope. I want specific reason in writing for not approving my project

I have a SB A/C with BETUL BRANCH OF AXIS BANK ON 17TH I HAD TRANSFERRED Rs22K TO MY DSUGHTER'S A/C WITH HDFC MY A/C WAS INSTANTLY DEBITED HOWEVER TILL THIS DAY THE 22ND OF APRIL NEITHER THE TRANSACTION WAS COMPLETED NOR THE NEFT WAS RETURNED TO MY ACCOUNT THIS IS TOTALLY AGAINST THE PREVELANT BANKING LAWS I HAVE BROUGHT THIS TO THE NOTICE OF THE BANKER IN THE MEANTIME ON 19TH I WITHDREW CASH FROM MY ACCOUNT (axis bank)AND DRPOSITED IN MY DAUGHTER'S A/C. THE UTR NO ISYour a/c 00009461 is debited Rs 22000.0 on AXMB[protected] , 17th APRIL.
IT IS NOW MORE THAN 96 Hrs.I HAVE LOST COMPLETE FAITH IN THE ELRCTRONIC TRANSFER SYSTEM OF THE BANK AND REQUEST IMMEDIATE REDRESSAL AND ADEQUATE COMPENSATION.

PRANAB KUMAR ROY

Dear Sir
I had applied for home loan with your bank in the month of November and you had sanctioned the Loan in the Month of November2012 vise your letter no.- PH_LNPHG_FLOATING/1025029_RAC-DELHI RAC/12-13 DATED 17TH NOV 2012.
I was following with you for the disbursement but every time you told disbursement is under hold. As you know it has already passed more than 6 months and our builder was unable to wait . They had asked final reminder for Payment but I am unable to give the payment as axis is not giving.
I was already paid you Processing fee amounting to Rs.5618 vide cheque no-0512393 dated 11/11/12 drawn on HDFC bank Ltd. Now request you to kindly refund our payment immediately with Interest.
Waiting your reply.

Regards

Kundan Singh
[protected]

I have open salary account in axis bank acc no.XXX with trading account on November 2012. Axis bank representative told me that trading account is free with axis bank salary account without any extra charges. But on 30-jan-2013 axis bank deducted Rs.450 from my salary account as a opening charges of trading account. This is unfair, if they are saying that it is completely free so why they have deducted this amount. Kindly help me on this. I need my amount back. I am also not using trading account because of this unfairness.



Thanks & Regards,
Ankit Shrivastava
[protected]

To Date: 11/04/2013
Sarbani Bose
Operations Head (Axis Bank, Paddapukur Branch)

Dear Madam,
This is with reference to my Account Number [protected], and Debit card No:- [protected], Last Date:- 31/03/2013, Time:- 18:13, ATM ID:- A1AC2384, I withdraw my cash from Maslandapur, Habra ATM counter of Rs. 9000.00 But I get of Rs. 8500.00 (500.00 X 17 = 8500.00). But the ATM mini Statement shows the withdraw amount of Rs. 9000.00 And Avail balance of Rs. 786.00. I attached the mini statement and withdrawal details.
I request you to kindly look into the matter and remit the said amount into my account within the next two days. I am enclosing a copy of the latest Account Statement for your action. I would greatly appreciate your executing this request at your earliest convenience.

Thanking You,
Yours Faithfully,
Bidhan Roy.
Mobile No: [protected]
[protected]

since from many month i had been charged consolidated charges since i was not knowing about it.how can these bank do like these.they should inform to us through call or sms, since i m not able to update my pan no.and i think because of that i m charged wrongly,

as 10 transaction is free of cost then also i had been charged 100 RS for each transaction.since from 1 yr i had lost more than 3000 thousand RS.

these bank just came to India just to make a loot of money of common man.oh god Pl help me.and the India government will see these soon.

my customer id is[protected]

Hi,

I have been having a salary account with the Axis Bank since 2009. I also have Axis Bank Credit Card. And which i have not used for almost 6 months plus now.

I have regularly made minimum payment to this credit card every month and last payment I have made in cash Rs.3,500 dated 28/12/2012 towards outstanding of Rs.32,373/-. The bank has placed lien on my salary account on the same day and blocked my bank balance of Rs.30,353/- excess amount of Rs.1480/- because they have not updated the payment. I have in no way given any written or oral approval for this anytime.

The bank has not given prior intimation about this, neither the Axis Bank credit card department nor the Axis Bank with whom I have a salary account have communicated to me in any way about the lien.

I have visited Axis Bank Lamington Road Branch for settlement of this card to collection department and discuss this thing with Mr. Abhijit Jadhav and he has taken request for card settlement but with numerous phone calls and mails nobody was responded on this issue and closed the matter that they can not settled my credit card and they have debited Rs. 30,353/- from my account with excess paid of Rs.3500 i.e. total amount they have received Rs.33,853 where outstanding of credit card was Rs.32,373 they have debited extra amount of my account Rs. 1480 which is still not credited to my account,calculation of same is as below:

Amt (Rs) Dates & Comments
32373.34 Due on 31/12/2012
3500 28/12/2012
28873.34 Total Outstanding
30353.71 Marking as lien on 28/12/2012

1480.37 (30353.71-28873.34=1480.37 extra amt lien)

29547.5 actual amt debited from acct on 10/01/2013

Then on 11/01/2013 they have raised new bill showing my outstanding of Rs.1000 odd figure and now from that same day they have charged every month new billing with late payment and interest.
Now on 03/04/2013 i have sent mail to cmt.[protected]@axisbank.com and nodal.[protected]@axisbank.com which is not answered properly.
Please help me on this matter as how i can fight against this blunder which is made by Axis Bank, as i am not using their credit card as well as saving bank account.

Your earliest help will appreciate and help to solve this matter on priority.

Regards,
Priya
([protected]@gmail.com, [protected]@gmail.com)

I haven't receive any Gift Voucher yet. as Axis Bank Credit Card Agent assure to me about Gift Voucher Worth Rs 500/- at the time of delivery of card.
i got the card but i haven't receive any gift. please do needfull

Also wrong name display at Card Awanti is spite of Awanit.