Axis Bank Complaints & Reviews

Some unknown charges are deducted from my account without any clarification or without any prior notice..I have always maintained a good a/cbal in my A/c but still i dont understand that AXIS BANK have deducted 750 + 92 as Consolidated Charges from my A/c . RBI should look in to this matter andshould ask AXIS BANK to refund/ Cr the amount deducted.

Hi,

I am Ashish Kumar using Axis Bank credit card no 52417XXXXX544945 from last 1 and half years.
I am enjoying benefit of fuel surcharge waiver till Aug'12 on any transaction between Rs 400 to 4000.
But after Aug'12 such benefits is not been credited to my statement.
For example in Nov'12 I make 3 transaction from Mira Service Station Kolkata and in statement charges applicable Rs 42.13 on every transaction on Rs 1500.

I herewith attaching statement of Aug'12 for ur ref where waiver had been credited to my account when I was transacted from same station. Requesting you to plz credit all waiver during the period from Sep to Dec'12 and thereafter.

I also like to bring into ur notice that when I was complaining about the above matter through customer care help line no[protected] and[protected], they people was disconnected my phone twice when I was asked to connect me to their senior.


Regards,
Ashish
[protected]

Hello,

I am really fedup with the services of AXIS BANK, really, please cancell my card...have filed a complaint with the customer care and the axis bank guy also but all in vage...please...cancel it!

I am frustrated with the monthly rentals.....even though have never used it for even once...

I will compalint FIR against the Bank and the concerned people as it is all just to distract the customers...and fake promises.

Regards

Edc machine problem
Edc machine service is very bad

I am d.Deshakumar proprietor of "miss - u" textile show room in pallavaram.I have current account in axis pallavaram branch i got axis edc machine for more than 3 years.But recently i changed edc machine 3 times but again and again they are giving old and a machine mostly not in working condition.Regarding this i called the customer care service of axis edc but the person who speaks is totally illiterate and he dont know how to speak with a customer.They keep on send a machine which does not work properly.I have done huge transactions in axis edc but recently if its checked it will very less in my history.The person who comes from axis edc department is asking us unwanted questions like he doubt we lie.They even gave us a machine today which always shows "remove card" but we never inserted a single card in it.We afraid to do transactions in axis edc because nothing is working even keys.Its a money based machine if it does not work then i will be facing loss.
Please try to give a perfect working machine which works properly as early as possible.

Account name : miss - u
Tid : 51318045

D.Deshakumar
Mob no. [protected]

My ATM card got expire and bank sent a new card without informing me. Card and PIN was handed over to someone who is not the owner of the card without verifying ID proof. It was then misused and I lost 5000 Rs from my account. Bank is responsible for handing over such sensitive documents to correct owner. I could have lost much more due to such irresponsible behavior of bank if I would have not checked my bank account timely.

For the Loan Disbursement it took almost more than 8 Months. Gave lot of problem to me and builder then to generate APF No. it took 2 Months and after APF no its 1 Month. We are staying in Dubai and not only me there are other customers have more wrost problems with AXIS Bank.

Now without informing or giving formal letter which shows the details about the EIM and Dates and when EIM is going to start. they went to my POA and started shouting and theartning him.

This Pune Branch Axis Bank is having the most wrost staff and process.

Mangesh

Pending Provident Fund After Resignation
This for your kind attention in relation with the pending Provident Fund. I have resigned from Axis Bank Ltd PORABANDAR branch (222) GUJARAT, on NOV 12 2012 as BDE, and worked for 1years and 9 months as releaving period. During the time of my resignation, I have complited all the legal formalities that bank required. Still my Provident Fund is not credited in ac/no [protected]. My Employment ID : 46091, Joining date: 26 May 2011, Resigned on 12 Nov 2011.
Please take all necessary steps to the above -mentioned matter and do the needful in priority.
Requesting your kind consideration for the above.

I had applied a house building loan but as per norms during checking of CIBIL it is found that Axis bank against my Savings bank account written the status as ( Written off). after investigation it is found that i nevel taken any kind of loan from Axis bank, Axis bank concerned branch also given the NOC in this regard. after comunication to CIBIL , Cibil asked to Axis bank to reply on the same but Axis bank not responding of the CIBIL query since a long time.

here it is important to know, that Concerned branch has given me NOC that there is no dues/loan from the bank against my Savings accounts , on the other hand Axis bank concerned department not responded to CIBIL. Due to not response from Axis bank , my loan is on hold as well as i have to pay penalty to the vendor also i m very much mentelly harssed.

Why not Axis bank need to penalize in this regard why they un-necessary harssed the cusutomers.

Respected sir/mam

I was using axis bank credit card but due to some reasons I got late to
Make the payment due to that I got bad score in cibill
But three months back I had make the total outstanding clear
But still in cibill it is showing bad remark due to that I can't have the other
Banks credit card
So I request you to pls help me thank you
Card no-[protected]
Name-wasim sattar mulla

Dear Sir/Madam,

I have opened a SAVING A/C in axis bank my A/C no is: 9120 [protected] in the month of NOVEMBER 2012. Initially they haven't says that they will charge Rs. 280.90 for A/C opening. On this 15-DEC-12 they have deducted Rs. 280.90 as DrCard Issuance Chg [protected] from my A/C without prior information. Please look into my compaint and add this amount to my Account.

I am not having any credit card and I not asked for any credit card I am just having Debit card only My Axis Bank Branch is Churu, Rajasthan, India.


Thanks,
imran khan
Mob.: [protected]

Dear SIr/madam,

I was complain to the ATM for not received money
but bank was rejected my complain
but after some days , the ATM machine was change i think there is machine problem, that's why machine was change
i want talk to you pls give me your no.

Please reply.



I am Rakesh costumer of your PNB Lajpat Nagar Branch, 14 SEP 2012 I was withdraw the money from Axis Bank at Seema puri ATM, I don’t get money but I received the massage in my mobile 6500 Rs debited on your A/C I think this is the ATM machine problem I have already complain to the PNB costumer care my complain no. 58494659 please do something about my money and refund this money

Thanking you
Name : Rakesh
Mobile : [protected]

Sir / Madam

My name is Dhanesh Kumar & i am having a Saving a/c with Axis Bank vide a/c no. [protected]. My a/c was opened with an average quarterly balance of Rs.2500/-. Effective 01/04/2012, my a/c variant has been changed witout any undertaking from me. They have charged me a sum of Rs.561/- as well for not maintaining a average quarterly balance of Rs.10000/-. I visited the branch as well and submit my written request to know the reason of change, credit back of charges and change the varient to same as it was. I was also continuously trying to change my a/c variant through online mailing customer care & some of banking personals by telephone. But i am not getting any reply from these persons.

The request reference nos. received from online mailing customer care are 4721625 and 4520331.

Requesting to consumer forum to take some initiative.


Regards
Dhanesh Kumar
Mob. # [protected]

I resigned from the services of axis bank more than 6 months back. They have not issued me with a relieving letter nor have they settled my dues. I am unable to join anywhere else because of the non receipt of the relieving letter. Everytime I inquire from them, they reply next week. I am totally frustrated with axis bank and will end my life.

Anugrah Tete
Axis Bank employee ID 8686

I am an existing user of alibaba.com having account ‘anil.[protected]@gmail.com’. I have a complain that there is some illegal transaction with my company’s bank account of Axis Bank (A/C Name : R Tech Solutions ). I would like to inform you that please stop the dispatch of booked product of delivery address and verify the full transaction. Please also provide me valid information regarding the full transaction. For this illegal activity I have also complain to the Axis Bank and a FIR to local police station. Here is the Transitional Details:

Account Name : R Tech Solutions (Prop – Anil Chandra Das)
Account Number : [protected]
Bank Branch : Barrackpore
IFSC : UTIB0000436
Debit Card Number : [protected]
Transaction Description #1 : PUR/WILLAMETTE VALLEY/Swanzey/291112/22:
Transaction Description #2 :PUR/ALIBABA.COM/LONDON/291112/22:08
Transaction Description #3 :PUR/ALIBABA.COM/LONDON/291112/22:09
Transaction Description #4 :PUR/ALIBABA.COM/LONDON/291112/22:12

these amount is creadited in my account

04/12/2012TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 129.16

04/12/2012TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 66.43

04/12/2012 TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 56.76



FIR in Jagaddal Police Station : GDEM1306

Hope, you will take this mail seriously and think deeply before any act for booked product/services from my Bank Account. You may also contact me +91 [protected]


==============================================


reply

Hi Anil Ch. Das,

Thanks for your email.

We managed to locate the transactions based on your details provided. However, please note that we are unable to cancel the concerned transactions since all the orders were delivered out.

We are glad to see that you are contacting the relevant parties to get this problem solved. Currently, it's highly recommended that you report the fraudulent payment to your card issuer for follow up.

If you have any further questions, please visit our Help Center at http://help.aliexpress.com.

Sincerely
AliExpress Order Verification Team

===========================================


sir,

i understand that but i want to know delivered address because i have to find out the person who has done it. plz...help me to solve this issue because it is very important for me . i need details of who has order this transactions his mobile no and delivered address . i will be grateful to you if you provide me details . and hope this will help people to stop illegal transaction.


for

anil ch das
rtech solutions

================================================================



Hi Anil Ch. Das,

Thanks for your email.

We understand your concern on this matter.

However, considering privacy, forgive us that we are unable to disclose more details of the credit card user. It's recommended that you directly have your local police contact us presenting a formal court order to further investigate this issue, we will then follow up accordingly.

Also, we noticed you contacted us from [protected]@rtechsolutions.in too, hence, this reply was copied in to this mailbox.

If you have any further questions, please visit our Help Center at http://help.aliexpress.com.

Sincerely
AliExpress Order Verification Team

========================================================


i have the right to know all details of my transaction because this transaction is made from my account so you have to give me the details otherwise i have to go to consumer forum to take this details from your company . i am doing this because of no body will cheat further so you have to help me find me details .

i will wait for your reply till tomorrow other wise i have to go to consumer forum .

plz...help

===============================================================

I had applied for an Home Loan through Axis Bank(Secunderabad S.P road Hyderabad A.P) last month for couple of reasons :

Firstly , the seller of the Flat had an existing loan with Axis Bank and secondly My salary account was also through Axis Bank.
I thought this would really make things easier.

I have an absolute clean record with Loan settlements and credit defaults.My eligibility was quite above the requested amount. This made me absolute confident that my loan would sail through and completed rest of the formalities with the seller.

To my absolute astonishment I got no response from the bank for close to 10 days wherein I was suppose to get a response within 3 days as promised by the Axis Bank Agent(Ashish).

When contacted I get another shocker that my loan actually got rejected and reason stated by the agent was that my CBIL score was around 300 which was extremely low.

I was really in great shock and disappointed as now a days even organizations are verifying for a good CBIL score to offer any job opportunities.

I started getting multiple communications from AXIS bank that by loan got rejected - on SMS, on E-Mails on my co applicants number,email, to my physical address... This really made my annnoyed and I decided to apply to CBIL to get a detailed CBIL report to see where did I go wrong.

When I did get my CBIL score I was extremely happy as my score was 730 + which is considered good.

When I contacted the bank sales manager & Agent , even they were surprised and said such mishaps are common and could be due to some negligence.

This incident taught me the greates lesson in life - NEVER DEAL WITH AXIS BANK.

Well, after all this I lost the opportunity to buy my dream flat - courtesy Axis Bank.

My Application ID was : [protected]. I heard I could sue the bank for losing out on an opportunity equilant to the flat price. Not sure.

Thank you.
Terrence charles

I have applied for a crdit card of type MY CHOICE but i have received the card of type MY ZONE, and its completely different from my needs> AXIS bank has provided the card which has the benefits only for them, i need to change the card type or cancel it ASAP. if i phoned to cc they r not respoding well.
Credit card request id:[protected]

mail id: [protected]@gmail.com

phn: [protected]

The RBI has issued fresh directives in view of the numerous complaints from credit card holders, especially with regard to excessive finance charges and issuance o[censored]nsolicited cards, it said.

Besides, complaints like charging annual fee on what were being offered as free cards, issuance of loans over phone, disputes over wrong billing, difficulty in accessing the credit card issuers and poor response from the call centres, it said.

Giving detailed guidelines for credit card operations, the RBI had earlier asked the banks to declare upfront the interest rate, various charges and the methodology of calculation of finance charges with illustrative examples.

As per an RBI circular issued in 2007, card companies should prescribe a ceiling rate of interest, including processing and other charges in case of small value personal loans and loans similar in nature.

There should be transparency in levying differential interest rates, it had said, adding, the banks should publicise through their website and other means, the interest rates charged to various categories of customers.

The circular also advised banks to indicate to the credit card holder upfront, the methodology of calculation of finance charges with illustrative examples, particularly in situations where only a part of the amount outstanding is paid by the customer.

RBI had also asked banks to ensure that wrong bills are not raised and issued to customers. In case, a customer protests any bill, the bank should provide explanation and, if necessary, documentary evidence to the customer within a maximum period of sixty days with a spirit to amicably redress the grievances, the circular had said.

Respected Sir,

Greetings to you.

I am Ramakrishna.

I have got admission in Axis Bank Young Bankers Program (ABYBP). The program is about we have to do PG Diploma in MBA offered by Manipal University, Bangalore . The fee was about Rs.3,37,080/- for which axis bank was tie up with HDFC credilia to offer the education loan or else we can pay the amount from our own pocket (My family is not in a situation to get 3 lakhs for me).After completion of this PG diploma in MBA the candidate will be getting Assistant Manager post.

My problem was HDFC Credilia has rejected my loan showing the reason co-applicant or nominee should be only any of the following father,mother,sister or brother and that concerned nominee should be working in public or private organisations but the only nominee i had is my father who is a farmer.I was even ready to keep nominee as my paternal uncle who is constable in AP Police department.But the HDFC Credilia had not accepted.When contacted the axis bank recruitment hr team about the same and any other alternative way to avail the loan they haven't replied me .the fee payment due date is 28 November . I got the ABYBP admission letter on 22 November Evening.I mailed the axis bank recruitment team as many as 6 times but not a single reply came.


I think now I lost the job because of the reason I came from unemployed,uneducated family.I am asking Government of India what is this social Inequality.Please take necessary action against the organisations encouraging the discrimination based on economic status, employment status,educational status.Is the people who came from uneducated is banned from doing jobs in the democratic country of India?

Please inform me if you require any other details to take necessary action.

Thanking You,
Ramakrishna
ABYBP public ID[protected]registered number in ABYBP)
[protected]

Hi,

Myself Rajesh Dupukuntla had applied for AXIS MYWINGS([protected]) credit card, after receiving the card I came to know
that the offers/features explained by your representative are different from actual. So I made a request for cancling the card(MY WINGS ). I
got call from your representative,retention department and I explained why I am canceling the card, then she suggested me to swap the card with platinum card. She assured me that I need pay membership fee for platinum card only. But membership fee is charged for MYWINGS card which is
Rs.1200+applicable taxes, for the same I called customer service department made a request/complaint for reversal of membership fee
complaint no is:62646385 on 20-Oct-2012, For the same I sent a mail on 12-Nov-2012, as well as 14-Nov-2012 till date resolution is not made.

Apart from this my payment due date is 14-nov-2012 and I made a payment on 14th Nov itself through bill desk which is provided by the bank and it has been realized to bank on 19-Nov-2012,for this they charged late payment fee,debit interest and service tax. I demanded the reversal of applicable charges and taxes on 30-Nov-2012 and they reversed the late payment fee and service tax but not debit interest. So I called them on 2-Dec-2012 for reversal of debit interest, they declined my request/demand claiming that I made the payment late,so they can not reverse the debit interest. I use other bank credit cards as well as and I make the payment on due date and it will be realized to bank after 2 days but they never charged me late payment charges.

What is my request is that I am paying charges and fees which are not my mistake. please look into the issue and do the needful ASAP



Thanks and Regards

D Rajesh
Nagpur,
maharastra.

Following Reply By AXIS Bank - Credit Card Center On My Trasnaction Fail Complaint :

We acknowledge your email regarding transaction related.
We need to inform you that, we are unable to found the transaction done by Eagle Travel Agency - Rajkot on your credit card account.
Regards,
Customer Service Desk
AXIS Bank - Credit Card Center


Already Following SMS Generated On EAGLE Travels Transaction
SMS Date/Time 16/11/12 9:14 PM
From LM-Axisbk
Rs 240 was spent on your Axis Bank Credit Card no XXXX9631 on 16-11-12 at EAGLE CORPORATION PVT

Not Deleted SMS On My Mobile.