Axis Bank Complaints & Reviews

Dear Sir/Madam,
I am havig my salary account in axis bank,Noida sec-16.On 7th/April/2012 Saturday(8 p.m) i have used there internet bank service because i want immediate transfer of money to my friends account of 1100/-Rs .I got the message on my cell phone that 1100Rs+25rs service charge is deducted from my account and my friend also got the message of receiving on her cell phone.But when next day on Sunday she checked the balanced of her account money is not tranferes.Then on monday9/april/2012,i gave written intimation to the bank and Then Mrs.Anju Gupta(assistant manager) said me to mail also the same complaint to our email id(Anju.[protected]@axisbank.com).On the same day i have mailed them and they said your money will get transfer in2or 3working days.again after 5 days i have mailed them they said it is in process.But on20th April ,again i have sent my friend to bank to talk on same issue because i am in marketing field in West Delhi so i am not able to go so far at bank because it will sufffer to my job.on that day they harass my friend lot but they didnot give me proper answer.When in evening i seen my mail on that day they sent me mail that your complaint is lodged and given me this complaint number:[protected].
Please i want Justice to recover my money.I got the loss of around2000 Rs .
Regards
Baljit Singh
[protected],[protected]

Dear Sir/Mam,

I am Binod Gupta holding an Axis Bank account no. [protected] with Lajpat Nagar branch.
I am with the bank since last 3 years & I had open my account as a zero balance account.
But, last month to be more presice 1268.45 {1150 (consolidated charges for AC) + 118.45(service charges) } had been deducted.
Then I called your customer care & surprise to know that my account had been changed from zero balance to an other account type.
They instructed me to talk to my branch & I had spoken to Ms. Nidhi on 5th March.
Now I had a conversation with Ms. Jasmit & she told me to write the mail for amount reversal.

But, I want to know that without any communication neither telephony nor electronically you how can you change my account type.
Its totatlly disobeying your norms
So, I am totally anoyed with your services & specially the communication part.
In future I will think twice before taking any service from your bank .

--

Thanks & Regards,

--
--
Binod Gupta
Mobile : +91 [protected]

once i went to ATM to take out some money and found that there was some issue with taking out the money so i went to a different ATM and the same issue happened however i found that other people were able to take out the money so i thought that its my banks server which might be down so i came home firstly the message that comes after you debit the amount comes after one day or half an hour.To my utter surprise i came back home and found two message that my account was debited 2 times with 2000 rupees where i could not get any money out of it so i had to Waite for Monday as it was Saturday where the bank customer care do not work till Monday.On Monday i gave them a call and found out that they had issue and they promised me that they will pay me the money within 7 working days so i kept calm and Waited.at that time i had 4000 rupees left on my account and i took out 1000 rupees from it so i had 3000 rupees left after few days i saw 5000 rupees on my account which i could see only after checking my account as there was no message that the amount was credited i thought that only one transaction was credited and rest will be credited later and out of curiosity i gave a call to the axis ban customer care and they said that they have credited both the amount to my account usually account to my math if 4000 gets added to my account it should become 7000 and not 5000.its a clear fraud as its a hard earned money which should not go to vain please let me know what to do

Dear Sir,
Please Change My Right Mobile No [protected] I want SMS Banking & Internet Banking My Mobile No [protected].
But Two Time Wrong Mobile No is below.
SN Right Mobile No Wrong Mobile No
1 [protected] [protected]
2 [protected] [protected]


So, That change the mobile no early
sohail ahmad
A/C No-[protected]

I have a sanction letter from Axis Bank for Rs 44,80,000, and till date the bank has disbursed Rs 42,80,000 all delayed by minimum 1 month.

Now I have sent them a demand letter for the balance amount to cover registration, the bank claims that they have given me the full amount as per their "technical report" and cannot disburse any more money.

They have at no time mentioned the amount that has been sanctioned as per their report, and also they have asked me if they can freeze the balance amount over and above the 80% of property value towards interiors which I have confirmed.

What can be done regarding this issue?

When I was opening account with AXIS the NRI division manager promised many things, eg. we will give better rates than other banks if above $ 5000 is deposited. My first salary was credited to my NRE account and to my surprise I found they are giving less exchange rate than SBI. My friend having SBI NRE account has got better exchange rate on the same date. Also AXIS Bank is deducting some amount, but for what I still don't know because they won't mention it on my statement. Tried sending mails to my Branch and also customer service but no response from them. I feel like getting cheated by AXIS Bank services. One of my friend , he is also facing the same issue with AXIS Bank, and don't know how many more are facing this sort of problems. Please Help.

Respected Sir/Mam,
I D.Deshakumar have a saving account in AXIS BANK ADAYAR BRANCH from 2008 and i have a current account name 'Miss U' in pallavaram branch from 2009...

Actually i am not interested in credit card at all but TWICE axis bank marketing persons came to me and offered me a credit card,so i applied giving all my IT documents and PROOF'S in which they declined twice without any reason...I am not bothered about their rejection but i am very much worried about the documents that i gave them with my sign..Once my friend applied for loan and he itself rejected and after few months he got Rs.36,000 telephone bill in which the loan person used his proof to get the table top phone and used ringing ISD calls to different numbers...At last my friend faced a Hectic problem because of the document submission....

1.I AM ANGRY WHY AXIS CREDIT CARD DEPT. itself offered me a credit card n why they REJECTED???
2.I am afraid any miss use can occur by using my signed document...

NAME : D.DESHAKUMAR
SAVING ACCOUNT NO. :[protected]
CURRENT ACCOUNT NO. :[protected]
Mobile No. : [protected]
[protected]@yahoo.com

Respected Sir / Mam,
I am D.Deshakumar an current account holder in AXIS BANK PALLAVARAM CHENNAI..Axis band provided me a edc machine with charges of 1.6% per swipe when i agree to get the machine in 2009..But now days without informing me they are charging me 2% and more in each and every swipe...If i enquire them they are giving me a wrong information and now days i am not satisfied with Axis edc so i reduced card payments and in future i don't mind to cancel it and get edc machines with a bank like kotak mahindra,indus ind,idbi,etc. in which they are charging not more than 1.6% for sure for all cards...

I want answer why AXIS BANK CHARGE more than 2% for each and every swipe?????

Name of the Prop.: D.Deshakumar
Current A/C name: Miss u
Branch : Pallavaram.
Mobile No. : [protected]

Hi,

I did a wrong NEFT transfer of Rs 2,000 from my axis bank account to IDBI account.I could get the details of IDBI customer to whom money was credited.I spoke to him and he said that he is not using his account from past two years.Money which i credited into his account on 01/02/12 is still in his account.I have put several requests to both Axis and IDBI bank officials.But there is no response from them.Please kindly help me.

Please change the address and cell no of my Axis bank credit card .

Name : V.Hariharan

Credit card no: [protected]

Cell no : [protected]

Address :Plot No. 34 , Venkateshwara Layout, Opp.to.DSP Bunglow, Hosur -635109

e-mail : hariss.[protected]@gmail.com

Axis bank has shown their inability to provide me home loan due to non-availability of NOC on the property. Though it was mentioned to bank at the beginning of process and after legal inquiry bank also confirmed that loan can be provided without NOC. Even Mr. Javed asked me to provide affidavit in this regard and same was provided. I have sent multiple e-mails to return my documents and Processing Fee but noone is replying to those e-mails. So, please provide me all my documents along with processing fee charged. Processing fee should be returned with interest at the same rate as of loan interest rate provided by Axis bank.
None of the Axis Bank employee is replying to the e-mails nor they are refunding processing fee and all the documents which includes cheques.

As I have bought a residential flat in bandhaghat area of Howrah District P.O. Malipanchghora and applied in your Bank for home loan .I got sanction letter for Rs. 970000/- ( Rupees Nine Lakh Seventy thousand only ) on 20.10.11 .I have submitted all requisite papers to your representatives they require after undue pause ( say every after 15 days ).They have not given me any list of papers I need to submit . After one by one they asked me to submit papers .Before my flat developer I felt embarrasement due to your delay in disbursement. I had to borrow from market due to delay at higher rate of interest only to keep my promise before the promoter and developer. I am not even getting any paper back and neither any processing report .They have harassed me for 3 months . They had not even respond to my calls then .They also took payment for rs 5700/.
Please look into the matter .

I signed up for Max New York Life Gain Plus policy through Axis bank. The representative at Axis bank informed me that i will receive a phone call from Max New York within "couple of days" confirming my sign up. I signed up on Monday, March 19, 2012. Till date I have not received any phone calls from any of the Max New York Life Insurance representative. Upon calling the toll free number of Max New York, they claim they do not have any record of me. My account was already debited on March 20, 2012 for the policy premium payment by Axis Bank. I immediately called and asked them to stop that pay order but I was informed that it cannot be done now and I have to wait to get the policy paperr first. Today it has been 10 days since i signed up and paid for the service and still no record of any papers or any phone call as claimed by the Axis bank representative.

I am not sure if I will ever get any policy papers at all. I just want to cancel this and get a refund of my money that axis has debited from my account !!

My name is Preetpal Singh Gill and I can be reached at [protected]. If i do not ear back within 48 hours, be rest assured that I will file a complaint wherever possible on the internet. On every social netoworking site like facebook. And anywhere possible, I will give my feedback about axis bank. I was lured into this policy. I was misinformed about the policy terms. And now when I want to cancel, I have to wait for the policy papers and the papers would never come..!!

Worst service. The Branch Manager of Axis Bank (Pumping Station, Nasik) is a complete on the chair. While opening account, they talk so sweetly and run behind us as dogs and I had confirmed about Pass book, they said anyone from family can come and collect it from Branch. Now I am in Mumbai for health treatment, and these people are saying I need to personally attend the bank and collect the Pass Book. Bloody on the Branch managers face. I will publish this all over the internet.
If any Axis bank officials can solve this - Contact me - [protected]

My account has been debited with Rs 2600 + 10.8 % service tax as consolidated charges . I checked with bank. they told this is charge for not maintaining Quartelry Average balance

charge for Not maintaing quarterly balance - 500
Charge per transaction with out maintaining balance - Rs. 100 ( Per transaction ) ( 22 * 100 = Rs 2200 )
for Transactions Rs 80 or 100 or 200 they deducted charge of Rs 100 . how it can be possible ?

charge for not maintaining quarterly balance - 500 is fine . But how they can charge for transactions . i am not using banks money . i am using my money. Account minimum balance is Rs.2500 . and the transactons charge they should charge immediately after the transactions not at the year.

my name is urmil shah.i have already use the axisbank credit card.i redume the reward points date of[protected] but gift is not giving the axisbank.everytime i m calling so your gift is not coming tell this answer.firsttime i m calling mr.aditya kashyap say your gift is coming your mailing adress 10 days but this time dated 17-03-12 my gift is not giving me.so you can action to mr.aditya kashyap & sunny as soon as possible.thanks.

Dear sir,

My self Naveen kumar and i have an salary account in Axis bank [AC: [protected]] and I have issued cheque no 184014 [date 2/03/2012] of Rs . 505104 for foreclosure of home loan to HDFC bank but cheque was bounced due to signature mismatch as confirmned by HDFC bank.

I did not get any information by Axis Bank for signature mismatch due to this i am bearing extra interest amount for HDFC home loan...

I have an saving account with Axis Bank, Ghatkopar East Branch and want to transfer my account with the bank branch at Vakola, Santacruz East, Mumbai as i stay in Vakola.
For doing this i had approached the branch on 15/03/2012 and met Ms Rikhiya Pal ( Customer Care ) who told me that the bank does not permit transfer of account within the same city.
For doing the transfer the bank will have to take the permission of the bank Circle Manager or the transfer could be done in case my address also changes. In my case there is no change in address.
She further told me that to close the account at Ghatkopar and open a new account.

In this age where now a days even mobile telephone portability is a reality and easily done i do not understand the reluctance of the bank, vakola branch to transfer my account from ghatkopar to Vakola.

Navin Kansakar

Hello Sir/Madam,

I have an account with Axis Bank - Kalyani Nagar Pune. I moved out of Pune, as well as changed my job.

As per the new rule, Axis Bank says that if you do not operate your account or no salary is credited into your Salary Account, they convert it to a Savings account. If there is no minimum balence maintained then they convert it to a savings account without your concent start charging Rs.750 for every quarter.

My issues is they have passed this new rule and not informed me through any medium.This rule did not exist

When I got to know of this issue I immediately transferred the required amount.

I spoke with one Mr.Sushant Kumar (Branch Head - Kalyani Nagar), explained to him my issue and gave him my details. Also sent an email that I have transferred the amount to maintain the required minimum balence in the account. He did mention to me that he will ask the concerned department to reverse the charges.

Its been about 2 months now since I have followed up with Mr.Sushant, nothing has happened or moved. I have called numerous times and I have never gotten to speak with the Branch Head. They take my contact details and never call back.

Please find below a snapshot of all the details.

Name: Vinayaka Krishnamurthy
Axis Bank - a/c no: [protected]
Branch: Kalyani Nagar

Contact No - 0-[protected]

Branch Head - Mr.Sushant Kumar
Email - kalyaninagar.[protected]@axisbank.com
Branch Phone:[protected]

Request to reverse Rs.1500 back to my account.

I have attached with this complaint, the emails sent and exchanged with the bank.

I request you to help me to get this issue resolved at the earliest.

Hi,

I have taken Car loan from AXIS BANK LTD on July 2009. At that time they told me that pre-closure charge is 2%.

Now I want to close my loan. But bank is saying that current preclosure charge is 5%. I have talked to both the agent and the branch manager. They told me that they have forwarded my request to higher authorities.

Its been one month and I have not yet get an update from the bank.

My loan A/c no. is AU[protected]

Please help me to get the answer from the bank.

Regards,
Krishna Kumar