Axis Bank Complaints & Reviews

As I have bought a residential flat in bandhaghat area of Howrah District P.O. Malipanchghora and applied in your Bank for home loan .I got sanction letter for Rs. 970000/- ( Rupees Nine Lakh Seventy thousand only ) on 20.10.11 .I have submitted all requisite papers to your representatives they require after undue pause ( say every after 15 days ).They have not given me any list of papers I need to submit . After one by one they asked me to submit papers .Before my flat developer I felt embarrasement due to your delay in disbursement. I had to borrow from market due to delay at higher rate of interest only to keep my promise before the promoter and developer. I am not even getting any paper back and neither any processing report .They have harassed me for 3 months . They had not even respond to my calls then .They also took payment for rs 5700/.
Please look into the matter .

I signed up for Max New York Life Gain Plus policy through Axis bank. The representative at Axis bank informed me that i will receive a phone call from Max New York within "couple of days" confirming my sign up. I signed up on Monday, March 19, 2012. Till date I have not received any phone calls from any of the Max New York Life Insurance representative. Upon calling the toll free number of Max New York, they claim they do not have any record of me. My account was already debited on March 20, 2012 for the policy premium payment by Axis Bank. I immediately called and asked them to stop that pay order but I was informed that it cannot be done now and I have to wait to get the policy paperr first. Today it has been 10 days since i signed up and paid for the service and still no record of any papers or any phone call as claimed by the Axis bank representative.

I am not sure if I will ever get any policy papers at all. I just want to cancel this and get a refund of my money that axis has debited from my account !!

My name is Preetpal Singh Gill and I can be reached at [protected]. If i do not ear back within 48 hours, be rest assured that I will file a complaint wherever possible on the internet. On every social netoworking site like facebook. And anywhere possible, I will give my feedback about axis bank. I was lured into this policy. I was misinformed about the policy terms. And now when I want to cancel, I have to wait for the policy papers and the papers would never come..!!

Worst service. The Branch Manager of Axis Bank (Pumping Station, Nasik) is a complete on the chair. While opening account, they talk so sweetly and run behind us as dogs and I had confirmed about Pass book, they said anyone from family can come and collect it from Branch. Now I am in Mumbai for health treatment, and these people are saying I need to personally attend the bank and collect the Pass Book. Bloody on the Branch managers face. I will publish this all over the internet.
If any Axis bank officials can solve this - Contact me - [protected]

My account has been debited with Rs 2600 + 10.8 % service tax as consolidated charges . I checked with bank. they told this is charge for not maintaining Quartelry Average balance

charge for Not maintaing quarterly balance - 500
Charge per transaction with out maintaining balance - Rs. 100 ( Per transaction ) ( 22 * 100 = Rs 2200 )
for Transactions Rs 80 or 100 or 200 they deducted charge of Rs 100 . how it can be possible ?

charge for not maintaining quarterly balance - 500 is fine . But how they can charge for transactions . i am not using banks money . i am using my money. Account minimum balance is Rs.2500 . and the transactons charge they should charge immediately after the transactions not at the year.

my name is urmil shah.i have already use the axisbank credit card.i redume the reward points date of[protected] but gift is not giving the axisbank.everytime i m calling so your gift is not coming tell this answer.firsttime i m calling mr.aditya kashyap say your gift is coming your mailing adress 10 days but this time dated 17-03-12 my gift is not giving me.so you can action to mr.aditya kashyap & sunny as soon as possible.thanks.

Dear sir,

My self Naveen kumar and i have an salary account in Axis bank [AC: [protected]] and I have issued cheque no 184014 [date 2/03/2012] of Rs . 505104 for foreclosure of home loan to HDFC bank but cheque was bounced due to signature mismatch as confirmned by HDFC bank.

I did not get any information by Axis Bank for signature mismatch due to this i am bearing extra interest amount for HDFC home loan...

I have an saving account with Axis Bank, Ghatkopar East Branch and want to transfer my account with the bank branch at Vakola, Santacruz East, Mumbai as i stay in Vakola.
For doing this i had approached the branch on 15/03/2012 and met Ms Rikhiya Pal ( Customer Care ) who told me that the bank does not permit transfer of account within the same city.
For doing the transfer the bank will have to take the permission of the bank Circle Manager or the transfer could be done in case my address also changes. In my case there is no change in address.
She further told me that to close the account at Ghatkopar and open a new account.

In this age where now a days even mobile telephone portability is a reality and easily done i do not understand the reluctance of the bank, vakola branch to transfer my account from ghatkopar to Vakola.

Navin Kansakar

Hello Sir/Madam,

I have an account with Axis Bank - Kalyani Nagar Pune. I moved out of Pune, as well as changed my job.

As per the new rule, Axis Bank says that if you do not operate your account or no salary is credited into your Salary Account, they convert it to a Savings account. If there is no minimum balence maintained then they convert it to a savings account without your concent start charging Rs.750 for every quarter.

My issues is they have passed this new rule and not informed me through any medium.This rule did not exist

When I got to know of this issue I immediately transferred the required amount.

I spoke with one Mr.Sushant Kumar (Branch Head - Kalyani Nagar), explained to him my issue and gave him my details. Also sent an email that I have transferred the amount to maintain the required minimum balence in the account. He did mention to me that he will ask the concerned department to reverse the charges.

Its been about 2 months now since I have followed up with Mr.Sushant, nothing has happened or moved. I have called numerous times and I have never gotten to speak with the Branch Head. They take my contact details and never call back.

Please find below a snapshot of all the details.

Name: Vinayaka Krishnamurthy
Axis Bank - a/c no: [protected]
Branch: Kalyani Nagar

Contact No - 0-[protected]

Branch Head - Mr.Sushant Kumar
Email - kalyaninagar.[protected]@axisbank.com
Branch Phone:[protected]

Request to reverse Rs.1500 back to my account.

I have attached with this complaint, the emails sent and exchanged with the bank.

I request you to help me to get this issue resolved at the earliest.

Hi,

I have taken Car loan from AXIS BANK LTD on July 2009. At that time they told me that pre-closure charge is 2%.

Now I want to close my loan. But bank is saying that current preclosure charge is 5%. I have talked to both the agent and the branch manager. They told me that they have forwarded my request to higher authorities.

Its been one month and I have not yet get an update from the bank.

My loan A/c no. is AU[protected]

Please help me to get the answer from the bank.

Regards,
Krishna Kumar

Hi,

I hold Axis bank salary account. I don't know the transactions that are made.
My money is getting cutted for no reaasons.
Here are some of them.


PUR/APPLE ITUNES STOR/LUXEMBOURG/100312/07:54
TIPS/SCG/POS/IRCTC /DT.04-MAR-12
TIPS/SCG/POS/IRCTC /DT.05-MAR-12
TIPS/SCG/POS/IRCTC /DT.03-MAR-12


Please check the file attached for more detials regarding this complaint.
Hope for a fast and a better resolution.

Regards,
Tejdeep.
Mobile num: [protected]

I am a savings account holder of Axis bank , Bagnan branch. The bank deduct Rs1230.90 from my S/B account as CONSOLIDAYTD CHARGE. Bank did not get any information regrading CONSOLIDATED CHARE COLLECTION Method or any norms. I have been sent a mail to branch head oh this bank, but branch head remain silence regrading CONSOLIDATED CHARGE COLLECTION NORMS. Pl give me what is the exact norms of CONSOLIDATED CHARGE collection from account holder according to RBI guiedence. RAJIB K ADAK. BAGNAN, BAINAN, HOWRAH.

Hi,
This is tribhuvont. On sunday 4/03/2012 I had transaction with dell Ind Ltd.I swiped my debit card with account number [protected].Due to failure of transaction balance of 43,872 was deduced from my account and was not credited into Dell account.Even after complaining to axis bank customer persons I had no reply back.I want my money back into my account early.Please take action as early has possible.I was not allotted with any transaction id.


contact no:[protected]

I am Tracy. I received AXIS Bank iConnect Internet banking passwords last month. Two passwords are given, but both are not enough clear to read. And please let me know what are those 2 passwords. Anyway I tried both but can't log in. . My customer ID is[protected], Please send me a clear password again to my mail id.

I went to axis bank ATM 4703 axis bank limited to withdraw 1500 rupees on 02/03/2012. But the transaction was not successful. After entering the amount i waited for a long time and the monitor displayed "unable to process the transaction". But i lost 1500 money from my account. My account number is [protected]. And the ATM card is "state bank cash+".

Beware of Axis Bank Home Loan... It does not have 24 hrs customer care service...So, Your queries will not get answered.

Your documents safety is always a question mark because if you ask for a copy of your property document, you will never get it... It's almost 6 months for me and I'm yet to receive the copy.

Axis Bank Home loan has only e-mail id to support your queries. It is [protected]@axisbank.com.
It supports large amount of deviation which is a risk in the future.

Builders often choose AXIS Bank because of speedy approval of loan amount to builders and at the same time builder's loan amount is shared by home loan approving manager. For example, if 4,00, 000 is sanctioned by bank, builder get 3, 95, 000 and 5000 goes to the approving manager who never verifies the building and sanction the amount by taking money.

Hi

This is to bring to the higher concerned authorities regarding the non refund of transaction of Rs 699 which i made on 14th Jan 2012 for purchasing shoes on www.bata.in, firstly the order was cancelled & then the concerned bank didn't refunded my money till date, despite of repeated mails & complaints on it, i am not tired of it.
Such sort of service is neither expected nor acceptable. Every time i contact axis bank they ask for 4-5 working days & now they saying wait for another 45 days which is not a great deal of thought.
I am having my savings account with them since last 8-9 months & even a demat account which they said that they will let me know how to operate but till date , no executive have ever contacted me again for that service.

I need my money back & they need to compensate for the ever costly time i have been investing to get the amount back.
Even bata officials have not made any sort of reminder or a short call for the confirmation of receipt of the transaction, they have parted the ball in mid way by just sending a mail of cancellation.
I would just say ,if this will continue happening, such companies will no longer be healthy is today's arena of globalization.

Kindly look into it & resolve this issue ASAP.

Thanks & regards
Jatin Makhija
Ph. No. : [protected]

sir
my name is sivasankaran ramesh. My saving account no is. [protected]. my debit card number is [protected] expiry date july 2021. I was booked my railway ticket two days back, but mistakenly i put wrong code, so the bank block my card, till i could not rectifier, so please remove the block, so i can use my card. My mobile number is +91 [protected]. I am waiting for your reply. Please take necessary action. My email id is [protected]@gmail.com

S. Ramesh

Do not Subscribe to Axis Bank Netsecure service.

Please check the attached file. This is just a screenshot but you will see it every now and then if you use the Useless One Touch Device.

The One Touch Device with One Millions Hassles is not mentioned in terms and conditions. Hence this is a fraud committed by Axis bank.

Rs 800/- should be charged for a working device and a working service.

Their entire staff and IT services is incapable to resolve the queries. Many have suffered losses due to the inconsistent One Touch Device and Axis Bank’s incompetent staff that supports it. Hence Axis bank is liable to compensate for the losses that have occurred to customers.

Please go through the following link:
There are many who have been duped by Axis bank in the name of One Touch Device. This has been going on regularly and these guys have been making money for a failed device.
http://www.consumercomplaints.in/?search=netsecure

One feels that the whoever is in charge of this system is not paying any attention to the problems faced by the customers.

Axis bank is fraud and so are their staff and services.

One Touch Device and it’s services has been put into use without proper testing. There are bugs and issues with the randomly generated device PIN not being in sync with server.

This device will not live up to your expectations and will cause you mental agony.

Instead of agreeing to look into the matter, withdrawing the device and waiving of the charges they will shamelessly deduct Rs 800/- from your account if you return the device to them.

Stop cheating with helpless customers.

I have applied for a home loan with Axis bank, Chennai, around October 2011.
I've applied for the loan after talking to a sales executive called 'Sasi Kumar Venkatakrishnan'.
The disbursal of my first payment happened in Jan 2012.
When I've applied for the loan, I've signed the loan agreement, actually 2 copies of the same agreement. I was told one copy would be returned to me after the loan...

Sir,

This is Mayur Dave i got call from Axis bank for personal loan ([protected]), i submitted set of required documents after half an hour i got call back regarding my loan cannot be passed as my salary is not upto the mark . I was being told to wait for a month i said to return me the set of documents but they faily to return.

I called Naveen Sharma personal loan axis bank manager discussed with him he said fine i will ask the DSA to do so then too i have not recived my documents yet .

i would like to know if my loan cannot be passed and it was clear that my documents to be returned then why i am not getting my documents till date.

request you to help me in getting the same.

Set of documents :

Original Bank statement.
3 months Salary slip signed.
Pan card signed.
axis bank personal loan form signed.
Revised HR letter from my company.
Residence proof signed.
HR letter signed.



Request you to look into the same and help me as earliest

Regard's
Mayur Dave.
[protected].