Axis Bank Complaints & Reviews

Hi,

I hold Axis bank salary account. I don't know the transactions that are made.
My money is getting cutted for no reaasons.
Here are some of them.


PUR/APPLE ITUNES STOR/LUXEMBOURG/100312/07:54
TIPS/SCG/POS/IRCTC /DT.04-MAR-12
TIPS/SCG/POS/IRCTC /DT.05-MAR-12
TIPS/SCG/POS/IRCTC /DT.03-MAR-12


Please check the file attached for more detials regarding this complaint.
Hope for a fast and a better resolution.

Regards,
Tejdeep.
Mobile num: [protected]

I am a savings account holder of Axis bank , Bagnan branch. The bank deduct Rs1230.90 from my S/B account as CONSOLIDAYTD CHARGE. Bank did not get any information regrading CONSOLIDATED CHARE COLLECTION Method or any norms. I have been sent a mail to branch head oh this bank, but branch head remain silence regrading CONSOLIDATED CHARGE COLLECTION NORMS. Pl give me what is the exact norms of CONSOLIDATED CHARGE collection from account holder according to RBI guiedence. RAJIB K ADAK. BAGNAN, BAINAN, HOWRAH.

Hi,
This is tribhuvont. On sunday 4/03/2012 I had transaction with dell Ind Ltd.I swiped my debit card with account number [protected].Due to failure of transaction balance of 43,872 was deduced from my account and was not credited into Dell account.Even after complaining to axis bank customer persons I had no reply back.I want my money back into my account early.Please take action as early has possible.I was not allotted with any transaction id.


contact no:[protected]

I am Tracy. I received AXIS Bank iConnect Internet banking passwords last month. Two passwords are given, but both are not enough clear to read. And please let me know what are those 2 passwords. Anyway I tried both but can't log in. . My customer ID is[protected], Please send me a clear password again to my mail id.

I went to axis bank ATM 4703 axis bank limited to withdraw 1500 rupees on 02/03/2012. But the transaction was not successful. After entering the amount i waited for a long time and the monitor displayed "unable to process the transaction". But i lost 1500 money from my account. My account number is [protected]. And the ATM card is "state bank cash+".

Beware of Axis Bank Home Loan... It does not have 24 hrs customer care service...So, Your queries will not get answered.

Your documents safety is always a question mark because if you ask for a copy of your property document, you will never get it... It's almost 6 months for me and I'm yet to receive the copy.

Axis Bank Home loan has only e-mail id to support your queries. It is [protected]@axisbank.com.
It supports large amount of deviation which is a risk in the future.

Builders often choose AXIS Bank because of speedy approval of loan amount to builders and at the same time builder's loan amount is shared by home loan approving manager. For example, if 4,00, 000 is sanctioned by bank, builder get 3, 95, 000 and 5000 goes to the approving manager who never verifies the building and sanction the amount by taking money.

Hi

This is to bring to the higher concerned authorities regarding the non refund of transaction of Rs 699 which i made on 14th Jan 2012 for purchasing shoes on www.bata.in, firstly the order was cancelled & then the concerned bank didn't refunded my money till date, despite of repeated mails & complaints on it, i am not tired of it.
Such sort of service is neither expected nor acceptable. Every time i contact axis bank they ask for 4-5 working days & now they saying wait for another 45 days which is not a great deal of thought.
I am having my savings account with them since last 8-9 months & even a demat account which they said that they will let me know how to operate but till date , no executive have ever contacted me again for that service.

I need my money back & they need to compensate for the ever costly time i have been investing to get the amount back.
Even bata officials have not made any sort of reminder or a short call for the confirmation of receipt of the transaction, they have parted the ball in mid way by just sending a mail of cancellation.
I would just say ,if this will continue happening, such companies will no longer be healthy is today's arena of globalization.

Kindly look into it & resolve this issue ASAP.

Thanks & regards
Jatin Makhija
Ph. No. : [protected]

sir
my name is sivasankaran ramesh. My saving account no is. [protected]. my debit card number is [protected] expiry date july 2021. I was booked my railway ticket two days back, but mistakenly i put wrong code, so the bank block my card, till i could not rectifier, so please remove the block, so i can use my card. My mobile number is +91 [protected]. I am waiting for your reply. Please take necessary action. My email id is [protected]@gmail.com

S. Ramesh

Do not Subscribe to Axis Bank Netsecure service.

Please check the attached file. This is just a screenshot but you will see it every now and then if you use the Useless One Touch Device.

The One Touch Device with One Millions Hassles is not mentioned in terms and conditions. Hence this is a fraud committed by Axis bank.

Rs 800/- should be charged for a working device and a working service.

Their entire staff and IT services is incapable to resolve the queries. Many have suffered losses due to the inconsistent One Touch Device and Axis Bank’s incompetent staff that supports it. Hence Axis bank is liable to compensate for the losses that have occurred to customers.

Please go through the following link:
There are many who have been duped by Axis bank in the name of One Touch Device. This has been going on regularly and these guys have been making money for a failed device.
http://www.consumercomplaints.in/?search=netsecure

One feels that the whoever is in charge of this system is not paying any attention to the problems faced by the customers.

Axis bank is fraud and so are their staff and services.

One Touch Device and it’s services has been put into use without proper testing. There are bugs and issues with the randomly generated device PIN not being in sync with server.

This device will not live up to your expectations and will cause you mental agony.

Instead of agreeing to look into the matter, withdrawing the device and waiving of the charges they will shamelessly deduct Rs 800/- from your account if you return the device to them.

Stop cheating with helpless customers.

I have applied for a home loan with Axis bank, Chennai, around October 2011.
I've applied for the loan after talking to a sales executive called 'Sasi Kumar Venkatakrishnan'.
The disbursal of my first payment happened in Jan 2012.
When I've applied for the loan, I've signed the loan agreement, actually 2 copies of the same agreement. I was told one copy would be returned to me after the loan...

Sir,

This is Mayur Dave i got call from Axis bank for personal loan ([protected]), i submitted set of required documents after half an hour i got call back regarding my loan cannot be passed as my salary is not upto the mark . I was being told to wait for a month i said to return me the set of documents but they faily to return.

I called Naveen Sharma personal loan axis bank manager discussed with him he said fine i will ask the DSA to do so then too i have not recived my documents yet .

i would like to know if my loan cannot be passed and it was clear that my documents to be returned then why i am not getting my documents till date.

request you to help me in getting the same.

Set of documents :

Original Bank statement.
3 months Salary slip signed.
Pan card signed.
axis bank personal loan form signed.
Revised HR letter from my company.
Residence proof signed.
HR letter signed.



Request you to look into the same and help me as earliest

Regard's
Mayur Dave.
[protected].

Remainder Please



Regards,

From: Santosh 20. Kumar
Sent: Thursday, February 16, 2012 11:32 AM
To: 'Meerut.[protected]@axisbank.com'; 'Lakhmichand.[protected]@axisbank.com'
Cc: '[protected]@axisbank.com'; '[protected]@axisbank.com'; '[protected]@axisbank.com'
Subject: RE: Delay in Sanctioning of Home loan

Would anybody revert me on this delayed matter

Where timely action has not been taken by Axis bank.




Regards,
Santosh Kumar

From: Santosh 20. Kumar
Sent: Friday, February 10, 2012 4:10 PM
To: 'Meerut.[protected]@axisbank.com'; 'Lakhmichand.[protected]@axisbank.com'
Cc: '[protected]@axisbank.com'; '[protected]@axisbank.com'; '[protected]@axisbank.com'
Subject: RE: Delay in Sanctioning of Home loan

Would anybody revert me on this delayed matter

Where timely action has not been taken by Axis bank.


Regards,
Santosh Kumar
[protected]

 Please consider the environment before printing this email

From: Santosh 20. Kumar
Sent: Thursday, February 02, 2012 3:27 PM
To: 'Meerut.[protected]@axisbank.com'; Santosh 20. Kumar
Cc: [protected]@axisbank.com; [protected]@axisbank.com; [protected]@axisbank.com; Lakhmichand.[protected]@axisbank.com
Subject: RE: Delay in Sanctioning of Home loan

Dear Mr Abhishek

I appreciate your efforts but at the same time I would raise a question mark on the working done by axis in my case , which seems to be worst in compare to even government banks. This is just opposite to what you said in your advertisement details in the net “it will be a hassle free loan, door step service etc.”

If I did not had any legal paper on my name then why bank had taken 46 days to respond ? what bank was doing for 46 days.
Today I have received a casual letter seems to be sent from you side which is not on the letter head of bank and even don’t have the stamp on it I doubt that Axis bank such casual way of communications.
I this casual letter you guys have mentioned that due to adverse credit history bank is not able to sanction my loan, Dear Abhishek let me know is really 47 days required to respond when things and credit histories are on online.
I am not pressing you that why you have not sanctioned my loan my question is why it took 46 days to respond why nobody took pain to check my credit history which is online , and you guys kept the matter pending for a long time and wasted my time.

Dear Mr Lakhmichand – in this scenario you please suggest me what are all the possibilities or actions can be taken against those officials who are Negligent, irresponsible and have not reverted well in time.

Regards,

Santosh Kumar | M +91 [protected]


 Please consider the environment before printing this email

From: Meerut.[protected]@axisbank.com [mailto:Meerut.[protected]@axisbank.com]
Sent: Wednesday, February 01, 2012 6:51 PM
To: Santosh 20. Kumar
Cc: [protected]@axisbank.com; [protected]@axisbank.com; [protected]@axisbank.com; Lakhmichand.[protected]@axisbank.com
Subject: Re: Delay in Sanctioning of Home loan

Sir,
I sincerely apologize for the inconvenience due to time taken in processing your application of home loan, the delay occurred because we get your form 16’s verified from various companies and none of them were in Meerut.
Further you were always requested not to make any payment to anybody unless you get your loan sanctioned; even to this day you do not have any property legal documents in your name.
We have couriered the letter stating our inability to sanction your loan and we are tracking the courier to get it delivered to you quickly.


Warm regards,
Abhishek Yadav,
[protected].


-----"Santosh 20. Kumar" <[protected]@aircel.co.in> wrote: -----
To: "Lakhmichand.[protected]@axisbank.com" <Lakhmichand.[protected]@axisbank.com>
From: "Santosh 20. Kumar" <[protected]@aircel.co.in>
Date: 02/01/2012 03:16PM
Cc: "[protected]@axisbank.com" <[protected]@axisbank.com>, "[protected]@axisbank.com" <[protected]@axisbank.com>, "[protected]@axisbank.com" <[protected]@axisbank.com>, "meerut.[protected]@axisbank.com" <meerut.[protected]@axisbank.com>
Subject: Delay in Sanctioning of Home loan
Respected Sir

My name is Santosh Kumar residing at Meerut Shastri Nagar the issue is pertaining to my home loan sanction from Axis bank Meerut
I had applied for home loan of Rs. 15 LAC from Axis bank branch Boundary road Meerut thru DSA ( Krisna Consultant ) Contact person – Anshul ([protected])
The bank advertisement details in the net shows it will be a hassle free loan, door step service etc. We have been told that the whole process will take around 15 days. but it has been more than One and half Month till now but no response from the bank officials. This is actually after submitting all the relevant documents well in time which are required.

The staff ( may be the group which dealt our case) seem to be very casual on their approach not ensuring their responsibilities of intimating the customer regarding the status of the loan.

I have visited the branch at least 6 times in last one and half month, Contact person Mr Abhishek ([protected]) they always ensured me that it will be done tomorrow.

Moreover it is clearly given in Bank rules and regulations that they need to respond to the customer not later than one month regarding the subject matter whether it is positive or negative.
Since the requirement of money is more essential to me as buyer had given me one month time for response. It gives me enormous pressure and disturbing my peace.

Now in this scenario you please suggest me what are all the possibilities or actions can be taken against those officials who are negligent, irresponsible and have not reverted well in time.


Expecting your early reply


Date of application – 16/12/2011
Chq no – 818863
DSA Name - Krisna Consultant
City – Meerut


Regards,


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Sir,
This is to bring Your kind notice that I,Mr.Samit Mukherjee,had been a savings Bank account holder(S/B A/C NO-[protected])
of Axis Bank,Panihati Branch,West-Bengal.
Since 2004, I had been enjoying a "POWER DRAFT FACILITY" offered by the Bank and for this process the concerned
Bank had been charging interest (Rs.-1,750/- P.M.,approx.) every month against it.
The Bank authority regularly renewed it on yearly basis till last year. But the problem starts now, when the Bank
authority blocked my savings account([protected]) without making me any prior intimation and when contacted with them,
they intimated me that the facility(POWER DRAFT FACILITY) given to me,had been withdrawn and it was their sole discretionary power
depending upon which they have blocked my account.
When I questioned the concerned Branch Manager, he replied that he hadn't any power to do anything as it was
a decision and steps were taken by the Central Office. The Man genuinely heard my complain but he had nothing to do with it.
Thereafter I have mailed a complain letter to "Eastern Regional Nodal Officer" and a Complain letter to the Branch
Manager as two of my cheques get bounced due to irresponsible attitude shown by the Banking Authority which was not supposed
to be as I had sufficient balance lying in my account to clear those two cheques.
On today when contacted the Branch Manager, Mr. Branch Manager told me a horrible story that
I shall not be allowed to operate my account as my account has been declared as NPA account and the balance that I'm having
right now considered as "RECOVERY OF NPA".
Now in this context my question to You is that,
Can it be possible by the Banking authority to do all this things one-sided?
Can they take such steps without giving us any intimation?
Can't they give me any chance to repay my loan systematically as they did at the time of offering the Facility?
Who will take the responsibility for the Humiliation of getting my cheque bounced without any reason?
How could they declare my account NPA as I was regularly making my payment against the 'POWER DRAFT
FACILITY?
Please go through the matter as I'm totally in a mess and I need a clear explanation from them
about this kind of harassment as I was being informed that I will never operate my account([protected]) again!

Thanking with anticipation.
Yours sincerely,
MR.SAMIT MUKHERJEE.
I/G-7,DHIMAN APPARTMENT,
PUBALI, 2ND FLOOR,FLAT NO.-C/3,
BAGUIATI,ASWININAGAR, KOLKATA,
PIN-700159,WEST-BENGAL.

Hi,

My salary a/c has been debited for RS 2600 without my authorization, Transaction has happen on date[protected] Morning between 7.30am t0. 8.00 am apx.

MY accout #[protected] , and debit card no.last four digit 6673 , valid upto 08/21

Below is Message received on my mobile no.---

You’re a/c 39420228 is debited Rs 2600 on[protected] A/c balance is Rs 1173.99 card info: CASH-ATM/CITY TOWER BASERA/PUNE/100212

When I receive this SMS I was in Bus of my company going from Swargate to Hinjewadi.

How can it possible DEBIT CARD is with me & no one knows the Password of it, someone withdraws money from my A/c without using my Debit card.

I have called Customer care & lodged complain also requested block the card, I was speaking reshma.


Please help in getting refund of this un-authorised debit in my account.


Regards,

Ibrahim Tamboli
[protected]

Dear Sir/Madam,

I am Dhirendra Mahaseth, working with Tenon property Services Pvt .ltd, holding a salary account (A/C No-[protected]) with AXIS Bank Kalyan Nagar Branch, Bangalore.
On 5th of Feb 2012 around 3:16PM I got four message from AXIS BANK regarding my account is being debited with INR 23300/- (10000/-, 10000/-, 3000/- and 300/-) from my account when the card was there with me only. Immediately I went to my nearest Koramangala ATM, Bangalore and checked the balance for confirmation. But It displayed the debited amount as transaction and it shows the remaining balance is 84/-. I informed the same thing to Operation head of AXIS BANK Kalyan Nagar Branch. He checked my account and told it was an ATM withdrawal from STANDARD CHARTED BANK ATM from Jayanagar Bangalore. He told me that he will not help me in any case, so I went to Police Station and logged a complain regarding this.
The transaction log is as follows :

Your a/c 47895058 is debited Rs 300 on[protected] A/c balance is Rs 84.44 CardInfo: CASH-ATM/465/17 22ND CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 3000 on[protected] A/c balance is Rs 84.44 CardInfo: CASH-ATM/465/17 22ND CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 10000.0 on[protected] A/c balance is Rs 384.44 Info: CASH-ATM/465/17 22ND CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 10000.0 on[protected] A/c balance is Rs 384.44 Info: CASH-ATM/465/17 22ND CROSS/ABANGALORE/05

Kindly do the needful at earliest.
Regards
Dhirendra Mahaseth
[protected]

i got call from number [protected] person told me on my name there is non bailable warrant issued and he give me the number of lawyer Mr upadhyay i ask him what the complain for but he told me that you can call the number and give me call back.and lawyer threaten me if i don't pay the money for my credit card debt then i am going to jail.i go to my lawyer he told me not to worried about.the name of the bank is AXIS BANK.THEY TRY TO THRETEN THE PEOPLE AS OF FEDERAL DEBT PRACTICE ACT IF THE PERSON DONT HAVE THE MONEY THEY CANT FORCE OR THRETEN THEM BY THIS TYPE OF CALL.DONT WE HAVE LAWS FOR THIS TYPE OF COLLECTION AGENCY'S.
THEY TOLD ME THEY ARE FROM MUMBAI INVESTIGATION TEAM AND NUMBER IS FROM UTTAR PRADESH.
WOW.............
I THINK THAT THERE ISN'T LAW FOR BANK AND FINANCIAL SECTOR.


REGARDS
ONE INDIAN

Axis Bank- Worst Bank to deal with

I don't have words to describe my agony against the most unprofessional bank I have dealt with in my lifetime, AXIS BANK. I would suggest everyone to read my comments in this complaint and refrain from keeping any relation with this disgusting bank.

I had bought a property in Greater Noida and within few days I started getting calls from various banks and among most frequent callers was an executive from Axis Bank. I had submitted my document in Sep in Noida sector 18 branch and it took them one long month to send me the sanction letter after so many reminders [PH-LNPHG_FLOATING I 651144 / RAC. NOIDA RAC I 11 .12]. Processing fee is also taken out of my account 3 months back, 25th Oct 2011 and till date amount is not disbursed.

I have come across some really unprofessional and insensitive employee's from the DSA, Victorious Service which manages Axis Bank account, names are listed below:

1. Sarita
2. Rajiv
3. Pankaj [Seems he is a CEO and does not responds at all, no matter how many times you chase]
4. Sharad Saxena
5. Sanjeev Srivastava [Who supposedly is the boss but not approachable]

I am receiving multiple reminders from the builder regarding payment with penalty however there is not a even a single response from Axis Bank and I am stuck with this Bank since they have wasted 5 months with processing fee already paid.

I am demanding a serious action against this bank.

Rajnish Vedi

I am really fed-up , feels dejected, feels cheated of RAC loan department AXIS BANK ,SECTOR -18,NOIDA branch.The customer service never pick up the call,if in rare occasion they pick up never give concrete reply and never keeps word regarding promises to solve the issue.

I took POWER HOME LOAN from AXIS BANK they keeps on disturbing on every disbursement of HOME LOAN never gives the clarification.When I try to contact them they never even picks the phone.When we send the mail only automated reply with new complaint number arrives .

They have in past too AXIS BANK without informing had alloted Rs. 50000 for property insurance without any information.It was only after my several contacts(mail,phone) i was informed about it.

Customer Service for AXIS BANK LOAN department is horrible.

Hi,

Below is the mail which i have sent to Axis bank with reference to a PL taken last month. Its more than a month since the PL was approved and amount disbursed and yet no letter was sent with Particulars of my loan details.

Its useless to call Axis bank phone as its never been attended by anyone even once. Have tried more than 10-12 numbers which just keeps ringing but never been picked by anyone. Neverthless to say Axis bank always causes inconvenience to customers.


QUOTE:


[protected] Forwarded message[protected]
From: Christina Mary <[protected]@gmail.com>
Date: Mon, Jan 30, 2012 at 11:55 AM
Subject: Fwd: PL Taken - dec 2011
To: Crosssell.[protected]@axisbank.com
Cc: Darren Jacob <[protected]@gmail.com>


Helo,

Can i get a response...?

rgds,
Christina

[protected] Forwarded message[protected]
From: Christina Mary <[protected]@gmail.com>
Date: Tue, Jan 24, 2012 at 9:45 PM
Subject: PL Taken - dec 2011
To: Crosssell.[protected]@axisbank.com
Cc: Darren Jacob <[protected]@gmail.com>


Hi,

Self have taken a PL recently. However have not received any letters
related to my PL with emi amont/date details etc...

Its more than 3 weeks since my PL amount been received yet waiting for the
letter.
Note: My husband who applied PL after me (in this month) have already received the letter today.

Could you pls arrange to send the same as early as possible.
rgds,
Christina

[protected][protected][protected]

UNQUOTE:

Would atleast now expect someone to assist in this subject matter. Thanks in advance.

rgds/Christina

Hi,

I am Rahul Yadav, I have changed my iConnet Password some days back, today I am trying to login, but getting invalid credentials every time. Customer ID is correct and password is also correct. After some attempts I got "Reached maximum attempts". And again "invalid credentials" message is coming.

My mail ID is:- nicky.[protected]@gmail.com

Please let me know what is going wrong?br...