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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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C
chiri_amit
from Bengaluru, Karnataka
Jan 2, 2012
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Address: Bangalore, Karnataka

Hello,

I am trying to change my ECS debit bank from HSBC to Citibank for the last five months. I had submitted the cheques & the ECS mandate forum long back but there has been no movement from the bank side.

Please follow up on this.

Regards
Amit Kumar Chiripal
Loan A/C No: PH[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    S
    sandeepkhungar
    Dec 28, 2011
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    Address: Punjab

    Hi,

    My Name is Sandeep Khungar, im a student in England.
    I have a AXIS Bank GBP Travel Card with me, i lost my PIN on 16/12/2011 for my card. First i contacted my local branch to reissue it, but they told me to contact customer care. I contacted customer care and they further forwarded me to the mail department.

    I sent first mail from d bank on 18/12/2011 saying i will get my New PIN 48 hrs, but unforunatelly til today 28/12/2011 thier 48 hrs has not completed, i hav contacted customer care almost 100 times, but thry always come up silly appologies nothing else, mail department is not replying me, customer care executives dont know anything about it, branch people dont want to take any headache..

    Today its 13th day im trying to get my PIN, im begging them but no one is listening to me, i hav almost spent 200 Pounds on calls to customer care.
    Its such a pathetic experience n im feeling like crying on my situation.

    This experience has made me not to bank anymore with AXIS Bank, and i have already suggested my two freids to get HDFC Travel card, n said a strict NO to AXIS.

    If sharing my complaint here will help me to get my new PIN then i shall be very greatfull..

    Regards
    SAndeep Khungar
    Aug 13, 2020
    Complaint marked as Resolved 
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      K
      kiran chawla
      from Chennai, Tamil Nadu
      Dec 26, 2011
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      Address: Gujarat

      I had home loan from axis bank but i had not received insurance policy of bajaj allianz which was supposed to be provided by bank. I had taken several follow ups , launched complaints personally as well as on mails but yet not received the policy. Home loan was taken in august-2010, loan account no. is PHR[protected]. pl help in this direction
      1. Once again we would inform and request to forecloser of our loan account no PHR[protected].
      2. For which we have made all payment to bank and flat registry had been done. Registry was handed over to AXIS Bank advocate.
      3. After that Axis bank advocate given the cheque of balance payment to us. This had been enchased by us long back.
      4. Till date we have send several reminder (list is with us) to the bank to issue NOC/ ND C. Which is very urgently required the loan for other flat.
      5. Please let me know will take action on this from Axis Bank, otherwise we are compiled to take legal action on this.
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        D
        Dddla madan Mohan
        from Thiruvananthapuram, Kerala
        Dec 23, 2011
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        Address: Delhi

        5 months back i changed my mobile number [protected] to [protected]. net secure code doesnt come to my new mobile No-[protected].I filled required document and submited to axis bank in delhi- malviya nagar branch.Still date it is not activated. I contact customer care, they sugested me to edit in atm center. but the problem still persist.


        Regards,
        madan
        Aug 13, 2020
        Complaint marked as Resolved 
        NETSECURE CODE THIS PHONE NO.[protected]
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          M
          meaman4u
          from New Delhi, Delhi
          Dec 14, 2011
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          Address: Jhajjar, Haryana

          At the time of issue of Debit card they told me its a zero balance card but they Debit my account on account of non Montanans of balance so kindly reverse my account balance my account no. is [protected]. i try to contact bank a lots of time and even i drop mail regarding the same issue but there is no response from bank and i just receive an automatically generated mail.
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Sir i receive a phone coll from bank just after 2 days of filling the complaint and they are agree to reverse the charges to my account and still i didn't get any reversal from bank side. and also while they coll me they told that the account is required to maintain a minimum balance but earlier while i open the same they didn't give me any information regarding the same issue, so please make the same also a Zero balance account .
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            S
            spartan470
            from Mumbai, Maharashtra
            Dec 13, 2011
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            AxisBank, suggested I use 1-touch device, charged 800+Rs from my account, and after a few months the device does not work , I cannot even use Internet Banking now. And the branch officials in Pune refuse any refund!
            The device was working 2months ago, but since the last 1 month, the passwords generated by it are not accepted online.
            I have Java Update 21 as per requirement & tested with several browsers.
            Since, 1 month every browser gives an error message.
            The error messages are as follows-
            Firefox- Invalid OTP
            Safari- System Not available
            Internet Explorer- Page does not even display
            Chrome- Invalid OTP

            I have personally visited the Axis Bank branch in Viman Nagar 5times during the last 1 month, expressing my problems.
            They just say that, they have forwarded the concern to the relevant department and are waiting for a reply. But Nothing happens

            I paid over 800Rs for this device, I expect the passwords generated by it to be accepted as they were earlier.
            Therefore if you cannot resolve my problem , I demand to be refunded the amount deducted for the device.
            If both of this is not possible, than I would be in despair due to your lack of ethical business.
            A thing that you charge for is supposed to work
            And now I cant even use InternetBanking!

            - Akash Subramaniam
            Aug 13, 2020
            Complaint marked as Resolved 
            sane has happened to me i have actually written the details about the problem over here:http://gamebit07.blogspot.com/2011/10/why-not-axis-bank-i-touch.html and when i mentioned my problem to them, all they did was to reject my credit card application, after confirming the same credentials 5 times over phone, disturbing me every time while working hours.
            same happened to me, i have written a blog post of the technical troubles i had to suffer : http://gamebit07.blogspot.com/2011/10/why-not-axis-bank-i-touch.html the customer service is one of the worst, and when i mentioned my trouble to them, all they did was to decline my credit card application on grounds of address being wrong, when their employees had asked me the same data 5 times over phone disturbing and irritating me with same questions during working hours.
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              C
              Chirag Panchal
              from Chennai, Tamil Nadu
              Dec 10, 2011
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              Address: Mumbai City, Maharashtra

              I'm a customer of Axis Bank from last 8 months. I'm not happy with the service. Only thing that pisses me off that you people charge Rs 5/- for every Funds Transfer to other bank accounts which is sick. Even SBI which is one of the largest bank in India is not charging a single penny for Funds Transfer to Other Bank accounts. What the hell u people think o[censored]rself ? Axis Bank does not understand the needs of its customers. What about them who cannot visit Bank due to certain reasons. Axis Bank Sucks a BIG TIME!
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                neelesh.mattam
                from Pune, Maharashtra
                Dec 9, 2011
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                Address: Karnataka

                Hello Team,
                I am Neelesh Mattam, Me and My wife ( Radhika Rajyam venkata) have taken a Land Loan from Axis Bank and the loan number is PHR[protected]. I am shocked to see that the first installment for 15 days has been deducted twice, Once from my wife's account HDFC Bank and the same amount was withdrawn from my account using the check number 426829 from ICICI Bank for amount of Rs 20,102/-

                >> Narration of the incidents

                On 15th November, Priya from Cust service Axis bank called me and said we have to Pay 20102/- against the 15 days loan interest and I asked her to send an agent to collect the check at my residence. I have given them the ICICI Bank check 426829 amounting to 20,102/- and on 17th November they have utilized the check and to my surprise the same amount again has been deducted from wife's HDFC Bank account thru ECS.In this growing cost if bank does such things how do you expect a family to survive and meet his / her regular commitments.

                Secondly I have been following up with bank. If I call the agent he says to speak to customer service, When I call the customer service they say to email at [protected]@axisbank.com and I have been emailing them continiously for the past 3 days and till date there has been no response on the same.

                Please do help us and get us our hard earned money back

                Regards
                Neelesh
                e-mail Id : neelesh.[protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  rajesh3277
                  from Mumbai, Maharashtra
                  Dec 7, 2011
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                  Myself RAJESH KUMAR KAUSHIK ([protected]) has been granted a Housing Loan of Rs. 976404 on 11/04/2009 under the Loan Account No. PH[protected] for 20Yrs term at the interest rate of 09.25% & EMI amount is Rs.8943. In the last month, I sent a mail to RAC Delhi for sending me the Interest Certificate for the Year 2011-12 & the till date Loan Statement, but didn’t receive the reply even after 10days from the mail was sent. Finally, I called RAC Delhi & the executive told me that we are not entertaining e-mails now. The executive noted down my address & I received the hard copy. I was literally shocked to see that the interest rate has gone upto 11.25% & without my knowledge or consent, the bank has revised my Loan Tenure to 35Years Terms, which is unbelievable for a service class personnel like me. Well, the first thought that came to my mind was “ZAMINDAR TYPE ATTITUDE OF AXIS BANK OF 1950’S-60’S”, who always kept exploiting poor farmers. Moreover, from that day onwards, I’m continuously trying all the phone numbers of RAC Delhi provided on internet, but totally in vein. Two different series landlines are not working & another number[protected] is never being replied. Truly speaking,, I’m feeling tortured for the last 10-12 days as unable to speak with Axis bank.
                  I hope, Axis bank will look into the matter on top priority & will fix the issue as soon as possible with proper consent of mine.
                  RAJESH KUMAR KAUSHIK
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    B
                    biswas5678
                    from New Delhi, Delhi
                    Dec 6, 2011
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                    Address: North 24 Parganas, West Bengal

                    I am a customer of Axis Bank Limited having account number associated with Bongaon Branch of Axis Bank Limited. I am also subscribed to Axis Mobile. Recently I have changed my mobile handset. Since then I am unable to download the Axis Mobile Application from Axis Bank's download site. It appears "Content Match" error message in my mobile screen whenever I try to download the application. My mobile make is Samsung and Model No. is GT-S5333 and my IMEI No is [protected]/8 and my registered mobile no is [protected]. I wrote to Axis Banks Regional Manager through Axis Bank Internet Banking gateway but none redressed my query till date.Pease help.

                    Yours sincerely
                    Chandan Biswas
                    Mobile No. [protected]
                    email id: [protected]@live.in
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    dear sir
                    i m Manoj Kr. Bhardwaj . my A/C no. is [protected].
                    dated 24/10/11 check on my A/c balance, & balance mount 23765,
                    then i was withdrawal amount of 15000 .
                    but i got only 13000 Rs only but i was not get 2000 Rs
                    plz verify this query
                    i went many times in Axis bank branch they are not give me any response & said that ur transaction is right.
                    Axis bank provied the two requested no 1st is -{[protected]} & IInd is-{[protected]}
                    Transaction Amount-15000
                    Got me Amount - 13000
                    dispute Amount - 2000

                    thanks
                    Manoj Kr. Bhardwaj
                    I HAVE SUMSUNG GTS5333 HANDSET, BUT WHEN EVER I TRIED TO DOWNLOAD THE AXIS MOBILE BANKING SOFTWARE THE ERROR OCCURS "CONTENT MISMATCH"???PLS HELP...WHY AXIS BANK IN NOT PROVIDING SOFTWARE FOR MOBILE BANKING FOR SUCH A POPULAR HANDSET OF SAMSUNG GTS5333?????

                    MAYANK SHARMA
                    [protected]@gmail.com
                    i use samsung wave GT-s5253 hand set, i want to down load axis mobile
                    but problem occured when downloading it shows content miss match

                    why it happns i dont understant pl provide softwear like this popular hand set GT-s5253 samsung
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                      D
                      DNO
                      from Nagpur, Maharashtra
                      Dec 5, 2011
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                      Address: Vadodara, Gujarat

                      AXIS bank released disbursement on my home loan after period of three and half months from day of my disbursement request. However Bank charged the interest from day of my request and not from the day of disbursement. I was cheated by the bank representative who assured me (verbally) that the interest would be reverted back. When no written confirmation issued by bank, I returned the cheque to Bank. AXIS bank is still charging me for the amount which I have not received from them!
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        M
                        madhavi komareddy
                        Dec 5, 2011
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                        Address: Krishna, Andhra Pradesh

                        Respected sir,

                        I am Kommareddy Madhavi holding an account in the State Bank Of India(SBI),Bhaskar RaoPet branch, Vijayawada. My account number is [protected]. On October 7,2011 I send my son to withdraw money from the nearby State Bank ATM.As the State bank ATM was not working he went to the nearby AXIS Bank ATM to withdraw Rs 10,000/- . The cash dispensed by the machine was only Rs 2000/-. However, my account was debited by Rs 10,000/-.I did not get the remaining Rs 8000/-.

                        He immediately went to the State bank branch and lodged a complaint. However the amount (Rs 8000/-) has not been credited till date. I am vexed at the callous attitude of the bank officials. They later informed me that the compliant was closed. The bank gave me two ticket no’s AT[protected] and AT[protected] and told me to follow up the issue with the AXIS Bank.i don’t know what to do. One of my friends suggested me to complain to in consumer forum.

                        I hope you address my problem as soon as possible.

                        Please help in getting my issue resolved as it is a big amount for me.

                        Thanks,

                        Madhavi
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          U
                          Urvashi Joshi
                          Dec 1, 2011
                          Resolved
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                          Resolved

                          Address: Mumbai Suburban, Maharashtra

                          DEAR SIR, Madam,

                          AXIS bank card number: [protected]

                          Would like to highlight irresponsible behaviour and not followed RBI rules by AXIS bank.
                          My brother had outstanding on card which was settled on settled in Feb 2009 by paying 19000 cash and 10000 cheque of HDFc bank.
                          This was his salary account which was closed by their employer and hence the cheque did not get cleared.

                          Again in Dec 2009 we started receiving calls and as per their executives confirmation we paid the amount by Citi's cheque which was realised. While making this payment had confirm with the executive on their line that, is this the final amount and would want to close this case.

                          Their executives did confirm this and collected money in Dec 2009.


                          Now in Sept 2011, i started receiving calls from executives asking card has outstanding and we need to pay for final settlement which was a shock for me.

                          I have gone through RBI guidelines for a bank which does mention that banks should do follow ups for outstanding amount and calls should be recorded. Executives language should not be indecent.


                          All these above points are strictly not followed by this bank.

                          Further since Sept 2009,I am doing rigorous follow ups with clarification and questions raised as below:

                          - Why did it take two years to understand the fact that letter issued was not valid?
                          - What were the follow ups, tracking done during this period?
                          - Why did the executives gave incorrect information in Dec 2009?
                          - Why the executives do not follow basic mannerism while speaking to client.

                          Unfortunately have not received any answers for any of above questions.

                          Had lodged numerous queries on their site and mails - there was no reply and as last option have written mail to their Nodal office, CEO (thrice),credit card head( once.)

                          An excellent irresponsible Procedure followed by good bank is CEO's representative forwards mail to nodal office, nodal office to customer service and customer service - standard reply - "We shall get back to you in 02 working days" since Sept 2011.

                          Wondering which country are we in, in north or South Pole that 02 working days are more than months!!!

                          Their executive also mentioned on call - Madam you lodge complaints, do anything, you will not get the reply for even 4 years, just pay the money".

                          How many times does a customer have to suffer? - i agree there was an outstanding and we did pay with interest to close this. One can not punish customer after settlement- that too with such irresponsible behaviour.

                          My concerns are
                          -when i paid the amount in Dec 2009, after clarifying 10 times i want to close this , tell me final settlement amount- they discussed details on phone and then after two years asking me to produce proof of my conversation with executive- they should have this in their own record!!

                          - Till two years no one was bothered to do follow up or inform if there was outstanding if any!!!

                          - What is the guarantee that this situation will not happen again in future!!!
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Sir/Mam,

                          I have received my card and i not yet received my pin number . so i didn't used my card anywhere and so still i am getting the bill monthly by increasing the cost value .

                          So stop the bill or give some right guide's .
                          Ans also please send me the chennai customer care phone number.

                          Regards,
                          Mohan.
                          I have setteled my credit card dues on 04/16/08 and got settelment lette on 04/24/08 from Mr. Vignesh (DGM), but still deduction amount was not released from my AC account [protected].
                          I have addressed this issue to Mr. Vignesh several time but he has not responded, finaly he is approching me in a wrong way, and using slang words at me. As a lady I am not able to do any thing. I personaly advice Females not to take Axis bank credit card.

                          Axis Bank Gold Credit Card — fraudalent use

                          My card was lost on1st June 08 and was misused for a sum of Rs58270.The bank did nothing except sending me bills.On my query and probe they only communicated via their consmer contact service.No one even bothered to check the fraudalent misuse.Even today the bill stands at Rs92500 appx with interest.
                          The bank has not responded to any query and keep on sending bills which i will not pay.

                          Axis Bank Gold Credit Card — Settlement of Credit Card outstanding amount

                          I have a gold credit card of Axis Bank and there is some out standing amount to be paid. I am not using this card from Aug'2009. When I last used this card the outstanding was INR 2,000 which has become now around INR14,000.
                          Now, my name is appearing in CIBIL list and I want to remove my name by doing sattlement with the bank.

                          Please guide If I do sattlement with the bank can I be able to get Hme Loan and will my name be there in CIBIL or not?
                          Hi Mam

                          My name is Rekha, please contact my landline No which is[protected].
                          Dear sir/madam,
                          Few days before I came to know that my credit card payment due which was issued in 2007. And that time due to some issues I have been surrender that card and I have visited your branch so many time to know the status of card but due to closure of the credit card operation they had not able to provide me the details. I have got some emails regarding this and again I visited the branch why some outstanding is showing there. They told that the card has been close and need not to worry.
                          Again I got a email that there is some outstanding there. When I inquire they told that please provide me details. Since matter is pending 8 year before how I can provide the details. Request you to provide the details and proper solution to get rid of with this problem.

                          My details are :

                          Name: sandeep kumar singh
                          DOB: 10/09/1981
                          PAN no. : AYQPS3036A

                          For any more details required. Please write me on mail.

                          Thanks & regards

                          Sandeep kumar Singh
                          Mob:[protected]
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                            T
                            tbagade1612
                            from Thane, Maharashtra
                            Nov 29, 2011
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                            Address: Mumbai City, Maharashtra

                            Hello,
                            Today Nov.29 2011 had been to the Axis Bank Mulund Branch (108) A/c# [protected] to withdraw cash for my wife's treatment. However, the Branch Manager (Female) after reveling the issue and situation ended up giving sympathy and nothing else. On top of that she was too arrogant in her approach.

                            Finally to take my wife to dispensary I had to ask for money from on of my friend which was so shamful. After having money in my account the bank didn't bother about the criticality of the situation and didn't issue me a loose cheque leaf.

                            Such non co-operative managers must be sued big time.

                            Regards,
                            Tushar Bagade
                            [protected]/[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              K
                              kushal.varshney
                              from Mumbai, Maharashtra
                              Nov 20, 2011
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra

                              Dear Sir,
                              I have applied for Axis Bank home Loan and since then they have made my life hell. When applied I have clearly told that I don't want any insurance, but then too in pre-approvement they put insurance condition and when I told them to refund money if insurance can't be waived, then they say, they are again going to send waiver request and waste huge time, never properly respond on emails and delayed the Loan process. I have told them what date I require loan and if you can make it possible, then only process it, else please let me know, I will take Loan from other Bank and till last moment they trap me with their false commitments.

                              Now I have cancelled the Loan request from Axis Bank. I have asked them to refund the processing fee INR 11030, but no one is properly responding properly on email.

                              Also I have suffered a lot because of Axis Bank, in terms of mental tension, pressure, health loses, delay in dreams of my own home, execution of other plans, my parents & sister have planned to come in 3rd week of November to Mumbai from Gwalior/Delhi, but couldn't make it possible, because of Axis Bank, huge time wastage, suffering in professional front as well as personal front, at places couldn't walk my talk because of Axis Bank couldn't walk it's commitment, financial loses, loses in terms
                              of Emotional Bank Account, unnecessary problem/delay because o[censored]navailability of Cheque Book consumed/wasted for Axis Bank Home Loan processing (1+6 cheques wasted), lost peace of mind etc.

                              Axis Bank worst for Home Loans and Grievance Redressal is of no use, no one responds. Fake commitments and irritating service and make your life hell.

                              I have all written communication emails as well as recorded voice recordings against Axis Bank representatives, request you to help me in this matter to get my money back as well a to compensate my loses from Axis Bank. Also to instruct Banks for such kind of miss-communication and miss-handling in Loan etc. processing.

                              Regards
                              Kushal Varshney
                              Mobile - 91 [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Axis bank promises more but dont act on their promises self Capt vinayak ingle is priority customer of axis bank Ratnagiri residing in ratnagiri maharashtra working in govt of maharashtra and drawing aprro 75000 /- p.m. and left with 8 years of service and applied for home loan for 55 lakhs in local axis branch ratnagiri as per their advised and guidelines on 14 .01.2016 to purchase the flat in ulve new mumbai submitted all required documents as per checklist ratnagiri branch forward my application on 14.01.2016 after completion of over 2 month time nothing was communicated to me builder is charging a intrest 24 percent annual for the hoam loan amount pending self has trmendous physical and mental harrasment after visiting branch for asking my staqtus of application of loan but till now no response from Mr. Rahul joshi kolhapur axis bank either by email or by msg on mobile
                              after so much harrasement and money loss self has decided to go to consumer court to take action against the bank for my mental physical and money loss
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                                V
                                victordas
                                from Kolkata, West Bengal
                                Nov 19, 2011
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                                Address: North 24 Parganas, West Bengal

                                Hello,

                                Axis Bank Credit Card Number : [protected]
                                PAN NO: AUQPD1232R

                                I had made a late payment for my dues. One of the official advised me that I should make the full payment so that I keep my CIBIL clean. I spent 34000 INR on that card and made payment of 73772.37 INR, which includes all dues, lien amount, interests. Within few days of payment, I received calls saying thinks and all. They assured me that I will get a NO OBJECTION CERTIFICATE from the bank within third week of January 2011 which I never received yet. Few days ago, I applied for a credit card and it was declined and I was compelled to get my CIBIL report and I found that it's still showing WRITTEN OFF. It is really bothering me now. This bank has not cleared my name but they took all there money with interest.

                                Please held me do the needful so that I can get another credit card or loan.

                                Regards
                                Victor
                                mobile: [protected]
                                mail: [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  swapanbhattacharya
                                  from Bengaluru, Karnataka
                                  Nov 18, 2011
                                  Resolved
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                                  Resolved

                                  Address: Korba, Chhattisgarh

                                  swapan kumar bhattacharya to shishir.mankad
                                  show details Sep 1
                                  sir,more than two and half months has passed but i am still awaiting for my refund thanks
                                  I have contacted at the AXIS BANK branch KORBA but they are unable to handle the matter as all the transactions were initiated through ATM Card abroad and i had neither visited abroad nor i have any passport kindly do the needful at the earliest so that i can get back all the refunds moreover i had blocked my ATM card

                                  [protected] Forwarded message[protected]
                                  From: swapan kumar bhattacharya <[protected]@gmail.com>
                                  Date: Wed, Aug 31, 2011 at 10:30 PM
                                  Subject: Re:
                                  To: Ruchita.[protected]@axisbank.comdebit.[protected]@axisbank.com Dear Mr.Bhattacharya, This is with reference to your e-mail dated September 0...
                                  Sep 19

                                  Reply
                                  swapan kumar bhattacharya to debit.card
                                  show details Sep 19

                                  I have allready submitted the dispute form 10 daya back and wrote several reminders via email, When i have not performed any transaction WHY I HAVE BILLED for those transactions, you just return all the fake transaction payments in my account.You are just delaying the proceedings and do not want to solve my problem, I am forwarding the matter to RBI and all the appropriate authorities for your non cooperation and intensionally mis handling
                                  - Show quoted text - Reply Forward
                                  debit.[protected]@axisbank.com Dear Mr.Bhattacharya, This is with reference to your e-mail dated September 1...
                                  Sep 22

                                  Reply
                                  swapan kumar bhattacharya to debit.card
                                  show details Sep 27

                                  As per your reply you were requested for 5 days to confirm regarding my complaint but after 9 days i am still waiting for your response THANKS
                                  - Show quoted text - Reply Forward

                                  Reply
                                  debit.[protected]@axisbank.com to me
                                  show details Sep 28


                                  Dear Mr.Bhattacharya,

                                  This is with reference to your e-mail dated September 19, 2011 to debit.[protected]@axisbank.com regarding the transaction done with the Axis Bank Debit Card.

                                  We regret the inconveniences caused to you in this regards.

                                  We would like to inform you that, we are investigating the matter. Please allow us 02 more working days to confirm the same.
                                  - Show quoted text - Reply Forward

                                  Reply
                                  debit.[protected]@axisbank.com to me
                                  show details Oct 5


                                  Dear Mr.Bhattacharya,

                                  This is with reference to your e-mail dated Septembe 19, 2011 to debit.[protected]@axisbank.com regarding the transaction done with your Axis Bank Debit Card.

                                  We apologize for the delay in responding to your query.

                                  We need to inform you that we have raised a chargeback on the merchant acquiring bank in the settlement of 01.10.2011. As per visa rules, the acquiring bank gets 45 days (calculated from the date of chargeback) to represent the chargeback raised by us.

                                  If the other bank does not represent the chargeback raised by us, only then the funds can be credited back to your account. The credit can be processed after 47th day (additional two days provided for verifying the settlement entry).

                                  We request you to bear with us till the completetion of the process.


                                  Thank you for writing to us.


                                  For any further clarifications, kindly call us on our toll free Customer Service help lines[protected],[protected],[protected]accessible anywhere in India) and[protected]chargeable and accessible from anywhere outside India as well) between 9am to 6pm from Monday to Saturday.

                                  Further you may call us on[protected]Chargeable Emergency Help line) or e mail us at debit.[protected]@axisbank.com and we would be glad to assist you.

                                  Thanks & Regards
                                  - Show quoted text -
                                  - Show quoted text - Reply Forward

                                  Reply
                                  swapan kumar bhattacharya to Noorie.Khan, Ashokkumar.Put., sandeep.david, debit.card
                                  show details 9:16 PM (1 hour ago)

                                  Dear sir, I lodged a complaint on 01/09/2011 regarding my false transactions from my account through debit card and all the deductions are from abroad.I am not having any passport nor visited abroad so money withdrawn/purchase done by myself does not arises.Moreover many times I performed purchase through my ATM CARD OF STATE BANK OF INDIA but this type of incident never happened.Sir as you said money will be refund back to me after 46 days,that time has also passed so please do it at the earliest THANKS
                                  - Hide quoted text -


                                  [protected] Forwarded message[protected]
                                  From: <debit.[protected]@axisbank.com>
                                  Date: Wed, Oct 5, 2011 at 3:15 PM
                                  Subject: Re:Re: Re:FW: Customer complaint - Swapan Kumar Bhattacharya - Above 7 days
                                  To: [protected]@gmail.com



                                  Dear Mr.Bhattacharya,

                                  This is with reference to your e-mail dated Septembe 19, 2011 to debit.[protected]@axisbank.com regarding the transaction done with your Axis Bank Debit Card.

                                  We apologize for the delay in responding to your query.

                                  We need to inform you that we have raised a chargeback on the merchant acquiring bank in the settlement of 01.10.2011. As per visa rules, the acquiring bank gets 45 days (calculated from the date of chargeback) to represent the chargeback raised by us.

                                  If the other bank does not represent the chargeback raised by us, only then the funds can be credited back to your account. The credit can be processed after 47th day (additional two days provided for verifying the settlement entry).

                                  We request you to bear with us till the completetion of the process.


                                  Thank you for writing to us.

                                  For any further clarifications, kindly call us on our toll free Customer Service help lines[protected],[protected],[protected]accessible anywhere in India) and[protected]chargeable and accessible from anywhere outside India as well) between 9am to 6pm from Monday to Saturday.

                                  Further you may call us on[protected]Chargeable Emergency Help line) or e mail us at debit.[protected]@axisbank.com and we would be glad to assist you.

                                  Thanks & Regards
                                  Debit Card Team,
                                  AXIS Bank Ltd.
                                  CS 111


                                  [protected]----Original Message[protected][protected]
                                  From:Noorie.[protected]@axisbank.com[Noorie.[protected]@axisbank.com]
                                  Sent:9/19/2011 11:37:11 AM
                                  To:debit.[protected]@axisbank.com,Ashokkumar.[protected]@axisbank.com,sandeep.[p...
                                  Subject:Re:FW: Customer complaint - Swapan Kumar Bhattacharya - Above 7 days


                                  Dear Sir/Madam,

                                  Please refer to our Circular No.FandA/90/[protected] dt 31.08.2005.We request you to lodge all the interchange transactions related disputes (including this query) through CCRS.

                                  Also arrange for the customer dispute letter immediately.

                                  The details of the transactions done using Debit Card [protected] / Account [protected] are attached as follows:-


                                  Our response is as follows:-

                                  The disputed transaction mentioned by you is a successful E-Commerce transaction (Verified by Visa) done by entering User ID and password available only with the Cardholder.

                                  The transaction has been successfully claimed by the Merchant Acquiring Bank.

                                  Since the cardholder is disputing for the said transaction of not being authorized by him, the below procedure has to be followed by the branch in order to enable us to initiate a dispute with the merchant acquiring bank and resolve the customer dispute:-

                                  * Request you to kindly block the Debit Card in order to avoid further misuse of funds and provide the confirmation to us for the same.
                                  * Reissue a new Debit Card to the customer.
                                  * Provide us a cardholder dispute letter with the details of the transaction and confirmation of the transactions not done / authorized by him.

                                  The cardholder dispute letter will then be used by us for raising the Chargeback on the merchant acquiring bank. The chargeback can be raised under this option only on receipt of the required documents at our end and the blocking of the Debit Card. The resolution of the dispute will take 45days time from the date of chargeback as VISA rules provide this time limit for the acquiring Bank to represent the transaction.

                                  Note : Since VISA rules provide us only 120 days from the date of transaction to raise the dispute on acquiring bank, kindly arrange to send us these documents at the earliest.



                                  Thanks and Regards,

                                  Noorie Khan,
                                  AXIS Bank, Central Office,
                                  ACC-(Retail Business Processes).
                                  Phone No.[protected].
                                  Fax No.[protected].




                                  debit.[protected]@axisbank.com
                                  17/09/2011 04:11 PM ToNoorie.[protected]@axisbank.com
                                  ccAshokkumar.[protected]@axisbank.com, sandeep.[protected]@axisbank.com
                                  SubjectRe:FW: Customer complaint - Swapan Kumar Bhattacharya - Above 7 days







                                  Dear Sir/Madam,

                                  Kindly intervene and assist for the unauthorised transactions happened from customer account.

                                  a/c no. is [protected], customer ID is[protected], DEBIT CARD NO. is [protected]

                                  Debit card de-activated on 01.09.2011.

                                  [protected]
                                  PUR/GON* CSTECHAID.COM/[protected]/290
                                  511/08:02, Rs.1860.78 [protected]
                                  PUR/FRO* USERSZONE.COM/[protected]/070
                                  611/17:33, Rs. 1842.39 [protected]
                                  PUR/FRO* CHECKACCT.COM/[protected]/230
                                  611/04:10, Rs. 1383.84 [protected]
                                  PUR/GON* ELOGDATAS.COM/[protected]/240
                                  611/10:44, Rs. 1386.77 [protected]
                                  PUR/GON* CSTECHAID.COM/[protected]/020
                                  711/11:09, Rs. 1835.60 [protected]
                                  PUR/FRO* USERSZONE.COM/[protected]/100
                                  711/11:16, Rs. 1825.54 [protected]
                                  PUR/FRO* CHECKACCT.COM/[protected]/180
                                  711/11:21, Rs. 1373.98 [protected]
                                  PUR/GON* ELOGDATAS.COM/[protected]/250
                                  711/19:41 1368.74 [protected]
                                  PUR/GON* CSTECHAID.COM/[protected]/020
                                  811/11:05, Rs. 1813.50 [protected]
                                  PUR/FRO* USERSZONE.COM/[protected]/100
                                  811/20:54, Rs. 1865.18 [protected]
                                  PUR/FRO* CHECKACCT.COM/[protected]/260
                                  811/11:00, Rs. 1423.54 [protected]
                                  PUR/GON* ELOGDATAS.COM/[protected]/280
                                  811/10:47, Rs. 1422.44


                                  Thanks and Regards
                                  Debit Card Team,
                                  AXIS Bank Ltd.
                                  CS 111


                                  [protected]----Original Message[protected][protected]
                                  On Fri, Sep 2, 2011 at 7:10 PM, swapan kumar bhattacharya < [protected]@gmail.com > wrote:
                                  My AXIS BANK saving a/c no. is [protected], customer ID is[protected], DEBIT CARD NO. is [protected], waiting for your prompt response, ---- THANKS


                                  On Fri, Sep 2, 2011 at 6:34 PM, CMT CO < CMT.[protected]@axisbank.com > wrote:

                                  Dear Sir/Madam,
                                  We thank you for your email, However, in order to redress your grievance appropriately, kindly revert to us with complete account number and the branch where you maintain your account, so that we can assist you accordingly.

                                  With warm regards
                                  AXIS Bank Ltd. (Central office)
                                  Complaint Management Team


                                  -----Forwarded by Nodal Officer/RBO/002/AXISBank on 09/02/2011 10:52AM -----

                                  To: Debit Card < Debit.[protected]@axisbank.com >, Nodal Officer < Nodal.[protected]@axisbank.com >
                                  From: Shishir Mankad/SVP/FandA/002/AXISBank
                                  Date: 09/01/2011 08:06PM
                                  Subject: Fw: Fwd: REFUND OF MONEY FOR NOT PERFORMING ANY TRANSACTION



                                  From: swapan kumar bhattacharya [ [protected]@gmail.com ]
                                  Sent: 09/01/2011 07:15 PM ZE5B
                                  To: Shishir Mankad
                                  Subject: Fwd: REFUND OF MONEY FOR NOT PERFORMING ANY TRANSACTION

                                  I have contacted at the AXIS BANK branch KORBA but they are unable to handle the matter as all the transactions were initiated through ATM Card abroad and i had neither visited abroad nor i have any passport kindly do the needful at the earliest so that i can get back all the refunds moreover i had blocked my ATM card

                                  [protected] Forwarded message[protected]
                                  From: swapan kumar bhattacharya < [protected]@gmail.com >
                                  Date: Wed, Aug 31, 2011 at 10:30 PM
                                  Subject: Re:
                                  To: Ruchita.[protected]@axisbank.com


                                  Dear Madam, Kind attention--- The following transactions has not been initiated by me,still deducted from my AXIS BANK saving account which is strange, kindly en quire and take necessary action at the earliest ------ THANKS [protected]
                                  PUR/GON* CSTECHAID.COM/[protected]/290
                                  511/08:02, Rs.1860.78


                                  [ThreadID:2585568]$DISCLAIMER:
                                  Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
                                  If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
                                  There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference


                                  Dear Madam, Kind attention--- The following transactions has not been initiated by me,still deducted from my AXIS BANK saving account which is strange, kindly en quire and take necessary action at the earliest ------ THANKS [protected]
                                  PUR/GON*CSTECHAID.COM/[protected]/290
                                  511/08:02, Rs.1860.78 [protected]
                                  PUR/FRO*USERSZONE.COM/[protected]/070
                                  611/17:33, Rs. 1842.39 [protected]
                                  PUR/FRO*CHECKACCT.COM/[protected]/230
                                  611/04:10, Rs. 1383.84 [protected]
                                  PUR/GON*ELOGDATAS.COM/[protected]/240
                                  611/10:44, Rs. 1386.77 [protected]
                                  PUR/GON*CSTECHAID.COM/[protected]/020
                                  711/11:09, Rs. 1835.60 [protected]
                                  PUR/FRO*USERSZONE.COM/[protected]/100
                                  711/11:16, Rs. 1825.54 [protected]
                                  PUR/FRO*CHECKACCT.COM/[protected]/180
                                  711/11:21, Rs. 1373.98 [protected]
                                  PUR/GON*ELOGDATAS.COM/[protected]/250
                                  711/19:41 1368.74 [protected]
                                  PUR/GON*CSTECHAID.COM/[protected]/020
                                  811/11:05, Rs. 1813.50 [protected]
                                  PUR/FRO*USERSZONE.COM/[protected]/100
                                  811/20:54, Rs. 1865.18 [protected]
                                  PUR/FRO*CHECKACCT.COM/[protected]/260
                                  811/11:00, Rs. 1423.54 [protected]
                                  PUR/GON*ELOGDATAS.COM/[protected]/280
                                  811/10:47, Rs. 1422.44


                                  On Tue, Aug 30, 2011 at 7:10 PM, <Ruchita.[protected]@axisbank.com> wrote:
                                  PLZ FIND UR STATEMENT.

                                  Thanks & Regards,
                                  Ruchita Mehra,
                                  Assistant Manager - Branch Operation.
                                  Korba Branch, P H Road,Chattisgarh.
                                  Mob: [protected], L/L:[protected]/43/44
                                  Learn From Yesterday,Live For Today,Hope For Tomorrow
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear sir


                                  I am trying to use my card from last 6 months & i have complain several times but all things was useless . my account no. [protected]

                                  Card no. [protected]

                                  Axis Bank Debit Card - PIN — Sending Debit Card to unauthorized Address, Disclosure of Private Info, Delay in Sending PIN

                                  I am holding two accounts with Axis Bank. One with me and my father, opened in West Bengal and the other one with me and my wife, opened in Bangalore. Though the identities and the primary account holders are completely separate, they have disclosed and messed up by sharing information with each other. They have sent renewed Debit Card for my WB account to my Bangalore address without any authorization and deactivated my old card before sending me the PIN number in order to activate the new card. This matter is under persuasion for the last 15 days, and without any resolution. WB Bank stuff has been misbehaved with my representatives upon questioning them regarding this BREACH OF CODE OF CONDUCT. All my transactions are on hold due to this issue as I do not have time to operate my account during banking hours. I solely depend upon ATM, which is currently not happening.

                                  This is an example of poor customer service and DISCLOSURE OF PERSONAL INFORMATION TO OTHER PARTY, which gives us no faith to continue any financial transaction with this NEW SKINNED BANK with OLD ROTTEN SERVICE.

                                  I advice and encourage one and all to withdraw all accounts and stop transactions with this bank . There are several other banks available to provide you the best service across. After all its OUR MONEY and we have the right to CHOOSE the best service.
                                  I stongly oppose the content of the matter, as i am also one of the customer, and i am also having lots of account with other banks.
                                  This bank had just taken 15 days, but some banks are taking more than 3 to 6 months.
                                  i want to check my account statment,
                                  my name is Pawan chaudhary
                                  ACCOUNT NO [protected]
                                  there is some misshapning with my account rupees 13000is withdrawl , without any informition to me so i want to check my account and i know wich account 13000 is transfer ,plese give me reply regarding my account side soon.
                                  Without Intimation account been blocked (Reactivation of Account No.: [protected])

                                  This is to inform you without any intimation, My account had been stopped, I’m not been able to use my bank services as im trying to take out my amount from ATM its showing unauthorized.
                                  Today I visited few AXIS BANK branches but they all are diverting me to my home branch which is in coimbatore and I have shifted to Delhi as I have taken transfer from Coimbatore to Delhi.
                                  I have not received a single call from your bank regarding the same.
                                  Please activate my account immediately, If these types of services are going to be provided from AXIS BANK then I don’t think I can hold your bank account any more.
                                  I will informed the same to RBI also as without any information to the customer how your bank can stop the services moreover I will take you to the consumer forum to let them know what all you are doing with your exiting customers.
                                  Waiting to hear from you as earliest...

                                  Regards:
                                  Abhinav Kaushik
                                  Email: Abhinav.[protected]@gmail.com
                                  ACCOUNT NO. [protected]
                                  my a/c no. is [protected]
                                  & my mo. no. is [protected]
                                  i hv not receive my gold debit card pin no. yet.
                                  The worst branch head i ever seen is present bangalore branchhead who always chat
                                  with lady staff members especially the lady who sits in credit dept something is very
                                  fishy about them whenever i go to branch to talk to him i often see these two chatting
                                  for a long hours without any caring customers and that one of them must be transferred
                                  for the better growth of the branch
                                  with respect to the axis bank manager,

                                  sub : continuetion of atm debit crd-reg.

                                  this is r.sivasankar from villupuram dist (tamilnadu)
                                  sir, i have saving account in axis bank in yelahanka new town branch (karnataka state)
                                  during opening of the saving account I was working in karnataka at yelahanka new town
                                  but now I got transefer to tamilnad at villupuram dist. so I would like infirming that my atm debit card was expired last date is march 2009.
                                  thaking you

                                  (r.sivasankar)
                                  with respect to the axis bank manager,

                                  sub : continuetion of atm debit crd-reg.

                                  this is Santosh kumar singh A/c no. [protected], contact no. +91 [protected]
                                  sir, i have salary account in axis bank in Hazratganj Branck, Lucknow (Uttar Pradesh state)
                                  during opening of the Salary account I was working in Uttar Pradesh at Lucknow
                                  but now I got transefer to Uttar Pradesh at Kanpur dist. so I would like infirming that my atm debit card was expired last date is march 2009.
                                  thaking you

                                  Santosh Kumar singh
                                  Salary A/c no [protected]
                                  Mobile No. +91 [protected]
                                  Dear sir/mam

                                  i registered my debit card online already ( my account no.[protected] when I perchese think online always reture " The entity name must immediately follow the "&" in the entity reference." I try many time what actuary my address? hope to hear from u soon.

                                  thank u
                                  mrs. attwood
                                  Dear Sir,
                                  i am an axis bank debit card holder my a/c no is 00718592. i have lost my pin no please help me with the same and my pin no on my e mail id.i will provide u full details with the same

                                  Regards
                                  Altab
                                  Hi,

                                  This is regarding a Debit card request with Axis Bank. I would like to bring to your notice the kind of treatment i have received from their reps.
                                  My debit card got stuck in the ATM Branch in District centre,Janakpuri 8-9 months back. I called the cust-care no. to inform them.They told me to contact the Janakpuri branch regarding this. I called the bank branch in Janakpuri they told me that they would deliver me the same card in 10-15 days once its retrieved from the ATM Machine.

                                  I called them after 15 days they told me they have no information on my card and suggested me to contact cust care. When i called cust care they suggested me to contact the branch. Everybody gave me the vague information because even they were not sure what they should do. I managed to withdraw cash by tranferring my salary to my personal account.

                                  Its difficult to manage without a debit card so i thought of applying for a new one. I was told by cust-care to fill the form and drop it in nearest branch and it takes one month. I filled the form and submitted it in the rajouri garden branch in the month of July but unfortunately i have not received my card yet. I called cust care they said call the branch where you submitted the form. When i called the branch they suggested me to call the Noida branch. Another run-around. I was really frustrated so i spoke to one of the supervisors Dipti who promised me a call back in 24 Hours but no one called me. I told her clearly that i need my card urgently as i have to go out of town on 26th sep. She said she would check and contact me. Nobody contacted me.I emailed and complained about it on Noida.[protected]@axisbank.com
                                  They regretted the inconvenience and suggested me to fill up the form again.
                                  It was really a pain.

                                  I took a print out of the form from their website and submitted it at the Tilak Nagar Branch.I reconfirmed from the agent sitting their that a print out would work or not.He asuured me the form is all correct and i would receive a card in 15 days. It was almost one and half month i called up the branch again to check the status. They told me that the form was rejected as it was not on A3 size paper. This is frustarting if the form was rejected they could have communicated it to me over phone or via email. I was waiting endlessly for the card with no information until i called the bank.

                                  I dont understand why some a simple thing has become so complicated. I never thought it was such a tedious task.

                                  It has been an Year m still without a debit card.

                                  This is the kind of treatment customers get.Same is the case with few of my frns where they never received any communication from the bank. How long does it take to update your customers?
                                  Hi,

                                  This is regarding a Debit card request with Axis Bank. I would like to bring to your notice the kind of treatment i have received from their reps.
                                  My debit card got stuck in the ATM Branch in District centre,Janakpuri 8-9 months back. I called the cust-care no. to inform them.They told me to contact the Janakpuri branch regarding this. I called the bank branch in Janakpuri they told me that they would deliver me the same card in 10-15 days once its retrieved from the ATM Machine.

                                  I called them after 15 days they told me they have no information on my card and suggested me to contact cust care. When i called cust care they suggested me to contact the branch. Everybody gave me the vague information because even they were not sure what they should do. I managed to withdraw cash by tranferring my salary to my personal account.

                                  Its difficult to manage without a debit card so i thought of applying for a new one. I was told by cust-care to fill the form and drop it in nearest branch and it takes one month. I filled the form and submitted it in the rajouri garden branch in the month of July but unfortunately i have not received my card yet. I called cust care they said call the branch where you submitted the form. When i called the branch they suggested me to call the Noida branch. Another run-around. I was really frustrated so i spoke to one of the supervisors Dipti who promised me a call back in 24 Hours but no one called me. I told her clearly that i need my card urgently as i have to go out of town on 26th sep. She said she would check and contact me. Nobody contacted me.I emailed and complained about it on Noida.[protected]@axisbank.com
                                  They regretted the inconvenience and suggested me to fill up the form again.
                                  It was really a pain.

                                  I took a print out of the form from their website and submitted it at the Tilak Nagar Branch.I reconfirmed from the agent sitting their that a print out would work or not.He asuured me the form is all correct and i would receive a card in 15 days. It was almost one and half month i called up the branch again to check the status. They told me that the form was rejected as it was not on A3 size paper. This is frustarting if the form was rejected they could have communicated it to me over phone or via email. I was waiting endlessly for the card with no information until i called the bank.

                                  I dont understand why some a simple thing has become so complicated. I never thought it was such a tedious task.

                                  It has been an Year m still without a debit card.

                                  This is the kind of treatment customers get.Same is the case with few of my frns where they never received any communication from the bank. How long does it take to update your customers?

                                  My Details:
                                  Name:Shinu Sakhuja
                                  hi,
                                  i have problem to use my debit card on online shoping,
                                  my card is block now,
                                  pl. help me, my card no is- [protected] and my A/C no is [protected]

                                  thank,

                                  ajay jadhav
                                  Dear Sir,
                                  I have one salery account in Axis bank([protected]). My Dabit card has expired on 30.9.2010. Sorry to say till date I have not recieved the New Dabit card from Bank. Please do need full.Our office address is changed. If any problem please send the card at my residence.
                                  B-225/5Q Ashok nagar
                                  Street no -7
                                  Shahadara Delhi-110093
                                  Ph-[protected]
                                  [protected]
                                  Regards
                                  Pradeep Kumar
                                  i have salary account at DLF-GURGAON, i got debit card thru courier last month, but i did not get pin code, when i contacted costumer service number at[protected]week's and they promised me to send it by 3 or4 working days, but after said that i contacted them 3times in 2week's and still i haven't got the pin code..i am disappointed in there careless service and making falls promises..Shreyas [protected]
                                  approx. rs 20000/- has been deducted from my axis bank saving a/c no [protected] since last three months through my debit card no [protected] in 12 transactions, all the transactions are from abroad, i have never used my debit card for any type of shopping, i have never visited abroad nor i have a passport. From 2/09/2011, i had sent many emails to axis bank (with proof) but they are not giving any positive response just saying that we are investigating the matter kindly acknowledge at the earliest so that i can get back all the unauthorized deductions from my debit card THANKS
                                  Dear sir
                                  I want to inform you that i am Neeraj Singh S/o Surendra Singh
                                  having account in okhala phase -1 branch .On 2nd june i have last my debit card of a/c no.[protected] and customer id[protected].after that i have applied for new debit card on my new lucknow address,and i have submitted all required documents in indira nagar branch lucknow and also apply for SMS aler on my new contact no.[protected].But i dont have received my debit card till date,while pin no. is delivered.
                                  when i contact to indira nagar branch then they told to me that my debit card has been returned to delhi okhala phase-1 branch.
                                  Now i want to receive my debit card and chequebook from indira nagar branch,so please do needfull and solve my problem,because i am facing this problem from last 20 days.so please try to understand.
                                  Dear,

                                  Last month my credit card bill is 25000 approx. and i made the payment but in my account shows is -24, 956.05 till date please help me out

                                  thanks
                                  chirag
                                  hi,
                                  i have problem to use my Debit card "MasterCard" on online shopping,
                                  b'coz my card no. is blocked now,
                                  pls. help me, my card no is- [protected]

                                  thanks,

                                  vinay
                                  sir
                                  my name is Pawan Kumar Budania. My saving account no is. [protected]. my debit card number is [protected] expiry date july 2019. I was booked my railway ticket Thirteen days back, but mistakenly i put wrong code, so the bank block my card, till i could not rectifier, so please remove the block, so i can use my card. My mobile number is +91 [protected]. I am waiting for your reply. Please take necessary action. My email id is [protected]@rediffmail.com

                                  Pawan Budania
                                  I am getting sms almost regular basis to my registered mobile no( with Axis bank) [protected] like this &quot;Hello, you have not started using your new chip &amp;amp; pin debit card 5444, pleasestart using the same as your old debit card 9078 will be blocked post 28.04.14&quot;
                                  My question
                                  1. I used only one debit card which does not consist with any nos of &#039;9078&#039;
                                  2. I have never asked for any more debit card to Axis bank and even I have never received any other debit card consisting nos 5444
                                  So why this SMS to me ? What like to mean by Axis Bank.
                                  Please revert back immediate
                                  sir my name is namburi srinivasa rao . i have an sb accuont [protected].my debit card is not working in online mobile recharge process .so please rectify my complaint. my phone no&quot;s are [protected] &amp;amp;[protected].my email id [protected]@ gmail.com.i am waiting for your reply. take nessasary action Thankyou srinivasa rao palakol
                                  may i know please why my debit card is always block i cant ever use my debit card nor using for an ATM use nor Online Transaction. I am getting the balance inquiry but when the step of Cash withdrawal it says this &quot; Transaction Declined UNAUTHORIZED CARD USAGE &quot;
                                  To
                                  The manager
                                  Axis Banks
                                  Sikar Branch(code no UTI B0000763)
                                  SBWDN763160
                                  Rajasthan

                                  Subject:- debit card not required
                                  Sir,
                                  It is to inform you that debit card which is dispatched on my residence is not required by me
                                  You there for requested to cancel the same and application card charges my be credited to my
                                  Saving A/C no [protected]
                                  Thanking you
                                  Your sincerely
                                  R.L BIJARNIA

                                  Axis Bank — for un usal carges

                                  Hi my card no is [protected] pay pal is detected Rs 67 which i not don i want know whay they charge this

                                  Axis Bank — regarding my choice credit card

                                  as per description on your site, 1st year annual fees is NIL . then why i am charged 250 plus 30 rupees service tax . will you please contact me at [protected]

                                  My credit card was lost, Need to Hotlist my card

                                  [protected] number credit card was lost my name is JAGADEESHLAL K, i would like to blocked my credit card, my customer is[protected].

                                  machine not working

                                  ACCOUNT NAME : HAPPYMOTORING A/C NO : [protected] MID : [protected] TID 22312982
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                                    D
                                    Debasis Maz
                                    Nov 14, 2011
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                                    Address: Bangalore, Karnataka

                                    Hi Members,

                                    I planned to buy an apartment in Bangalore and pertaining to that i saw an add in Sulekha.com for an apartment ready to occupy at TC Palya. The name of the apartment is "Prime Lake Residency" and the flat number 201 on Second Floor was shown to me which was on sell. The flat belonged to one of the land owner ( M N Gopala Krishna ). I gave them three checques bearing numbers[protected],[protected],000 ) and[protected],000 ) all dated 5.11.2011 issues in favor of M N Gopala Krishna, as an advance booking and i got the legal papers ( photo copies ) from the company that was doing the marketing and it was communicated to me that if i didn't take the apartment then the booking amount will be refunded to me.

                                    I gave the legal papers to a lawyer for verification and he pointed some major flaws in the building plan and many documents were missing and some of them were suspicious in nature.

                                    Based on the advice of my lawyer i decided not to go for the apartment and wrote them a mail stating that as i am not going for the flat i am cancelling the checques. I managed to cancel the checques 427543 ( HDFC ) and 179200 ( ABN Amro ) through netbanking. But for checque 047927 ( AXIS Bank ) i went to the bank ( Indira Nagar Branch ) on 9.11.2011 and wrote an written application to stop payment of the checque. I was told by the lady attending me that the checque didn't came yet for clearing.

                                    Inspite of that the checque got cleared on 10.11.2011 and now the owner ( M N Gopala Krishna ) is saying he will not refund me anything and i have to go for his apartment if i want the money.

                                    Bank says i have given wrong checque number , which i am supremely confident that is false as i have double checked and also checked by my wife before submitting the application . Rs 110 was also debited from my Axis bank account pertaining to the cancellation of the checque.

                                    I have earned the money by blood and sweat and don't want the money to be lost this way.

                                    Please help me.

                                    Thanking in anticipation,

                                    Debasis.
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                                      R
                                      Ragini Gautam
                                      from Delhi, Delhi
                                      Nov 10, 2011
                                      Resolved
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                                      Resolved

                                      Address: Andhra Pradesh

                                      Dear Sir,
                                      My name is Ragini Gautam. I am account holder of Axis bank. My axis bank account number is[protected] and my debit card no. is[protected].0796. My debit card is blocked by some mistake. I was paying for airtel mobile recharge on 8 nov 2011 from my account through internet but the process has been stoped and appeared that my card is temporarily blocked. I would request you to take immediate action on this and kindly withdraw blockage to continue operation.
                                      Thanks and regards
                                      Ragini Gautam
                                      e mail id - ragini.[protected]@gmail.com
                                      Mob. no. - [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        M
                                        mintu_chetan
                                        from Mumbai, Maharashtra
                                        Nov 6, 2011
                                        Resolved
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                                        Resolved

                                        Address: Bhopal, Madhya Pradesh

                                        Dear Sir
                                        I have settled my credit cards Of Axis Bank [protected] on[protected] Rs.13000/-receipt no AXISB/881/44004 ,But till today it is showing on CIBIL report as written off why not NA as i have paid the entire principal amount . I have written so many mails to Bank about the condition stating that i met with an accident lost my job that's why could not be able to make the payment ,On that ground the bank has asked me to give the Principal amount .But after one year still Its showing in CIBIL as written off because of this i am not able to get my home Loan ,Plz do the needful at the earliest

                                        Thanking You
                                        Chetan Nigam
                                        [protected]@gmail.com
                                        [protected]
                                        Pan No [protected]@
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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