Axis Bank Complaints & Reviews

I had home loan from axis bank but i had not received insurance policy of bajaj allianz which was supposed to be provided by bank. I had taken several follow ups , launched complaints personally as well as on mails but yet not received the policy. Home loan was taken in august-2010, loan account no. is PHR[protected]. pl help in this direction

5 months back i changed my mobile number [protected] to [protected]. net secure code doesnt come to my new mobile No-[protected].I filled required document and submited to axis bank in delhi- malviya nagar branch.Still date it is not activated. I contact customer care, they sugested me to edit in atm center. but the problem still persist.


Regards,
madan

At the time of issue of Debit card they told me its a zero balance card but they Debit my account on account of non Montanans of balance so kindly reverse my account balance my account no. is [protected]. i try to contact bank a lots of time and even i drop mail regarding the same issue but there is no response from bank and i just receive an automatically generated mail.

AxisBank, suggested I use 1-touch device, charged 800+Rs from my account, and after a few months the device does not work , I cannot even use Internet Banking now. And the branch officials in Pune refuse any refund!
The device was working 2months ago, but since the last 1 month, the passwords generated by it are not accepted online.
I have Java Update 21 as per requirement & tested with several browsers.
Since, 1 month every browser gives an error message.
The error messages are as follows-
Firefox- Invalid OTP
Safari- System Not available
Internet Explorer- Page does not even display
Chrome- Invalid OTP

I have personally visited the Axis Bank branch in Viman Nagar 5times during the last 1 month, expressing my problems.
They just say that, they have forwarded the concern to the relevant department and are waiting for a reply. But Nothing happens

I paid over 800Rs for this device, I expect the passwords generated by it to be accepted as they were earlier.
Therefore if you cannot resolve my problem , I demand to be refunded the amount deducted for the device.
If both of this is not possible, than I would be in despair due to your lack of ethical business.
A thing that you charge for is supposed to work
And now I cant even use InternetBanking!

- Akash Subramaniam

I'm a customer of Axis Bank from last 8 months. I'm not happy with the service. Only thing that pisses me off that you people charge Rs 5/- for every Funds Transfer to other bank accounts which is sick. Even SBI which is one of the largest bank in India is not charging a single penny for Funds Transfer to Other Bank accounts. What the hell u people think o[censored]rself ? Axis Bank does not understand the needs of its customers. What about them who cannot visit Bank due to certain reasons. Axis Bank Sucks a BIG TIME!

Hello Team,
I am Neelesh Mattam, Me and My wife ( Radhika Rajyam venkata) have taken a Land Loan from Axis Bank and the loan number is PHR[protected]. I am shocked to see that the first installment for 15 days has been deducted twice, Once from my wife's account HDFC Bank and the same amount was withdrawn from my account using the check number 426829 from ICICI Bank for amount of Rs 20,102/-

>> Narration of the incidents

On 15th November, Priya from Cust service Axis bank called me and said we have to Pay 20102/- against the 15 days loan interest and I asked her to send an agent to collect the check at my residence. I have given them the ICICI Bank check 426829 amounting to 20,102/- and on 17th November they have utilized the check and to my surprise the same amount again has been deducted from wife's HDFC Bank account thru ECS.In this growing cost if bank does such things how do you expect a family to survive and meet his / her regular commitments.

Secondly I have been following up with bank. If I call the agent he says to speak to customer service, When I call the customer service they say to email at [protected]@axisbank.com and I have been emailing them continiously for the past 3 days and till date there has been no response on the same.

Please do help us and get us our hard earned money back

Regards
Neelesh
e-mail Id : neelesh.[protected]@gmail.com

Myself RAJESH KUMAR KAUSHIK ([protected]) has been granted a Housing Loan of Rs. 976404 on 11/04/2009 under the Loan Account No. PH[protected] for 20Yrs term at the interest rate of 09.25% & EMI amount is Rs.8943. In the last month, I sent a mail to RAC Delhi for sending me the Interest Certificate for the Year 2011-12 & the till date Loan Statement, but didn’t receive the reply even after 10days from the mail was sent. Finally, I called RAC Delhi & the executive told me that we are not entertaining e-mails now. The executive noted down my address & I received the hard copy. I was literally shocked to see that the interest rate has gone upto 11.25% & without my knowledge or consent, the bank has revised my Loan Tenure to 35Years Terms, which is unbelievable for a service class personnel like me. Well, the first thought that came to my mind was “ZAMINDAR TYPE ATTITUDE OF AXIS BANK OF 1950’S-60’S”, who always kept exploiting poor farmers. Moreover, from that day onwards, I’m continuously trying all the phone numbers of RAC Delhi provided on internet, but totally in vein. Two different series landlines are not working & another number[protected] is never being replied. Truly speaking,, I’m feeling tortured for the last 10-12 days as unable to speak with Axis bank.
I hope, Axis bank will look into the matter on top priority & will fix the issue as soon as possible with proper consent of mine.
RAJESH KUMAR KAUSHIK
[protected]

I am a customer of Axis Bank Limited having account number associated with Bongaon Branch of Axis Bank Limited. I am also subscribed to Axis Mobile. Recently I have changed my mobile handset. Since then I am unable to download the Axis Mobile Application from Axis Bank's download site. It appears "Content Match" error message in my mobile screen whenever I try to download the application. My mobile make is Samsung and Model No. is GT-S5333 and my IMEI No is [protected]/8 and my registered mobile no is [protected]. I wrote to Axis Banks Regional Manager through Axis Bank Internet Banking gateway but none redressed my query till date.Pease help.

Yours sincerely
Chandan Biswas
Mobile No. [protected]
email id: [protected]@live.in

AXIS bank released disbursement on my home loan after period of three and half months from day of my disbursement request. However Bank charged the interest from day of my request and not from the day of disbursement. I was cheated by the bank representative who assured me (verbally) that the interest would be reverted back. When no written confirmation issued by bank, I returned the cheque to Bank. AXIS bank is still charging me for the amount which I have not received from them!

Respected sir,

I am Kommareddy Madhavi holding an account in the State Bank Of India(SBI),Bhaskar RaoPet branch, Vijayawada. My account number is [protected]. On October 7,2011 I send my son to withdraw money from the nearby State Bank ATM.As the State bank ATM was not working he went to the nearby AXIS Bank ATM to withdraw Rs 10,000/- . The cash dispensed by the machine was only Rs 2000/-. However, my account was debited by Rs 10,000/-.I did not get the remaining Rs 8000/-.

He immediately went to the State bank branch and lodged a complaint. However the amount (Rs 8000/-) has not been credited till date. I am vexed at the callous attitude of the bank officials. They later informed me that the compliant was closed. The bank gave me two ticket no’s AT[protected] and AT[protected] and told me to follow up the issue with the AXIS Bank.i don’t know what to do. One of my friends suggested me to complain to in consumer forum.

I hope you address my problem as soon as possible.

Please help in getting my issue resolved as it is a big amount for me.

Thanks,

Madhavi

DEAR SIR, Madam,

AXIS bank card number: [protected]

Would like to highlight irresponsible behaviour and not followed RBI rules by AXIS bank.
My brother had outstanding on card which was settled on settled in Feb 2009 by paying 19000 cash and 10000 cheque of HDFc bank.
This was his salary account which was closed by their employer and hence the cheque did not get cleared.

Again in Dec 2009 we started receiving calls and as per their executives confirmation we paid the amount by Citi's cheque which was realised. While making this payment had confirm with the executive on their line that, is this the final amount and would want to close this case.

Their executives did confirm this and collected money in Dec 2009.


Now in Sept 2011, i started receiving calls from executives asking card has outstanding and we need to pay for final settlement which was a shock for me.

I have gone through RBI guidelines for a bank which does mention that banks should do follow ups for outstanding amount and calls should be recorded. Executives language should not be indecent.


All these above points are strictly not followed by this bank.

Further since Sept 2009,I am doing rigorous follow ups with clarification and questions raised as below:

- Why did it take two years to understand the fact that letter issued was not valid?
- What were the follow ups, tracking done during this period?
- Why did the executives gave incorrect information in Dec 2009?
- Why the executives do not follow basic mannerism while speaking to client.

Unfortunately have not received any answers for any of above questions.

Had lodged numerous queries on their site and mails - there was no reply and as last option have written mail to their Nodal office, CEO (thrice),credit card head( once.)

An excellent irresponsible Procedure followed by good bank is CEO's representative forwards mail to nodal office, nodal office to customer service and customer service - standard reply - "We shall get back to you in 02 working days" since Sept 2011.

Wondering which country are we in, in north or South Pole that 02 working days are more than months!!!

Their executive also mentioned on call - Madam you lodge complaints, do anything, you will not get the reply for even 4 years, just pay the money".

How many times does a customer have to suffer? - i agree there was an outstanding and we did pay with interest to close this. One can not punish customer after settlement- that too with such irresponsible behaviour.

My concerns are
-when i paid the amount in Dec 2009, after clarifying 10 times i want to close this , tell me final settlement amount- they discussed details on phone and then after two years asking me to produce proof of my conversation with executive- they should have this in their own record!!

- Till two years no one was bothered to do follow up or inform if there was outstanding if any!!!

- What is the guarantee that this situation will not happen again in future!!!

Hello,
Today Nov.29 2011 had been to the Axis Bank Mulund Branch (108) A/c# [protected] to withdraw cash for my wife's treatment. However, the Branch Manager (Female) after reveling the issue and situation ended up giving sympathy and nothing else. On top of that she was too arrogant in her approach.

Finally to take my wife to dispensary I had to ask for money from on of my friend which was so shamful. After having money in my account the bank didn't bother about the criticality of the situation and didn't issue me a loose cheque leaf.

Such non co-operative managers must be sued big time.

Regards,
Tushar Bagade
[protected]/[protected]

Dear Sir,
I have applied for Axis Bank home Loan and since then they have made my life hell. When applied I have clearly told that I don't want any insurance, but then too in pre-approvement they put insurance condition and when I told them to refund money if insurance can't be waived, then they say, they are again going to send waiver request and waste huge time, never properly respond on emails and delayed the Loan process. I have told them what date I require loan and if you can make it possible, then only process it, else please let me know, I will take Loan from other Bank and till last moment they trap me with their false commitments.

Now I have cancelled the Loan request from Axis Bank. I have asked them to refund the processing fee INR 11030, but no one is properly responding properly on email.

Also I have suffered a lot because of Axis Bank, in terms of mental tension, pressure, health loses, delay in dreams of my own home, execution of other plans, my parents & sister have planned to come in 3rd week of November to Mumbai from Gwalior/Delhi, but couldn't make it possible, because of Axis Bank, huge time wastage, suffering in professional front as well as personal front, at places couldn't walk my talk because of Axis Bank couldn't walk it's commitment, financial loses, loses in terms
of Emotional Bank Account, unnecessary problem/delay because o[censored]navailability of Cheque Book consumed/wasted for Axis Bank Home Loan processing (1+6 cheques wasted), lost peace of mind etc.

Axis Bank worst for Home Loans and Grievance Redressal is of no use, no one responds. Fake commitments and irritating service and make your life hell.

I have all written communication emails as well as recorded voice recordings against Axis Bank representatives, request you to help me in this matter to get my money back as well a to compensate my loses from Axis Bank. Also to instruct Banks for such kind of miss-communication and miss-handling in Loan etc. processing.

Regards
Kushal Varshney
Mobile - 91 [protected]

Hello,

Axis Bank Credit Card Number : [protected]
PAN NO: AUQPD1232R

I had made a late payment for my dues. One of the official advised me that I should make the full payment so that I keep my CIBIL clean. I spent 34000 INR on that card and made payment of 73772.37 INR, which includes all dues, lien amount, interests. Within few days of payment, I received calls saying thinks and all. They assured me that I will get a NO OBJECTION CERTIFICATE from the bank within third week of January 2011 which I never received yet. Few days ago, I applied for a credit card and it was declined and I was compelled to get my CIBIL report and I found that it's still showing WRITTEN OFF. It is really bothering me now. This bank has not cleared my name but they took all there money with interest.

Please held me do the needful so that I can get another credit card or loan.

Regards
Victor
mobile: [protected]
mail: [protected]@gmail.com

swapan kumar bhattacharya to shishir.mankad
show details Sep 1
sir,more than two and half months has passed but i am still awaiting for my refund thanks
I have contacted at the AXIS BANK branch KORBA but they are unable to handle the matter as all the transactions were initiated through ATM Card abroad and i had neither visited abroad nor i have any passport kindly do the needful at the earliest so that i can get back all the refunds moreover i had blocked my ATM card

[protected] Forwarded message[protected]
From: swapan kumar bhattacharya <[protected]@gmail.com>
Date: Wed, Aug 31, 2011 at 10:30 PM
Subject: Re:
To: Ruchita.[protected]@axisbank.comdebit.[protected]@axisbank.com Dear Mr.Bhattacharya, This is with reference to your e-mail dated September 0...
Sep 19

Reply
swapan kumar bhattacharya to debit.card
show details Sep 19

I have allready submitted the dispute form 10 daya back and wrote several reminders via email, When i have not performed any transaction WHY I HAVE BILLED for those transactions, you just return all the fake transaction payments in my account.You are just delaying the proceedings and do not want to solve my problem, I am forwarding the matter to RBI and all the appropriate authorities for your non cooperation and intensionally mis handling
- Show quoted text - Reply Forward
debit.[protected]@axisbank.com Dear Mr.Bhattacharya, This is with reference to your e-mail dated September 1...
Sep 22

Reply
swapan kumar bhattacharya to debit.card
show details Sep 27

As per your reply you were requested for 5 days to confirm regarding my complaint but after 9 days i am still waiting for your response THANKS
- Show quoted text - Reply Forward

Reply
debit.[protected]@axisbank.com to me
show details Sep 28


Dear Mr.Bhattacharya,

This is with reference to your e-mail dated September 19, 2011 to debit.[protected]@axisbank.com regarding the transaction done with the Axis Bank Debit Card.

We regret the inconveniences caused to you in this regards.

We would like to inform you that, we are investigating the matter. Please allow us 02 more working days to confirm the same.
- Show quoted text - Reply Forward

Reply
debit.[protected]@axisbank.com to me
show details Oct 5


Dear Mr.Bhattacharya,

This is with reference to your e-mail dated Septembe 19, 2011 to debit.[protected]@axisbank.com regarding the transaction done with your Axis Bank Debit Card.

We apologize for the delay in responding to your query.

We need to inform you that we have raised a chargeback on the merchant acquiring bank in the settlement of 01.10.2011. As per visa rules, the acquiring bank gets 45 days (calculated from the date of chargeback) to represent the chargeback raised by us.

If the other bank does not represent the chargeback raised by us, only then the funds can be credited back to your account. The credit can be processed after 47th day (additional two days provided for verifying the settlement entry).

We request you to bear with us till the completetion of the process.


Thank you for writing to us.


For any further clarifications, kindly call us on our toll free Customer Service help lines[protected],[protected],[protected]accessible anywhere in India) and[protected]chargeable and accessible from anywhere outside India as well) between 9am to 6pm from Monday to Saturday.

Further you may call us on[protected]Chargeable Emergency Help line) or e mail us at debit.[protected]@axisbank.com and we would be glad to assist you.

Thanks & Regards
- Show quoted text -
- Show quoted text - Reply Forward

Reply
swapan kumar bhattacharya to Noorie.Khan, Ashokkumar.Put., sandeep.david, debit.card
show details 9:16 PM (1 hour ago)

Dear sir, I lodged a complaint on 01/09/2011 regarding my false transactions from my account through debit card and all the deductions are from abroad.I am not having any passport nor visited abroad so money withdrawn/purchase done by myself does not arises.Moreover many times I performed purchase through my ATM CARD OF STATE BANK OF INDIA but this type of incident never happened.Sir as you said money will be refund back to me after 46 days,that time has also passed so please do it at the earliest THANKS
- Hide quoted text -


[protected] Forwarded message[protected]
From: <debit.[protected]@axisbank.com>
Date: Wed, Oct 5, 2011 at 3:15 PM
Subject: Re:Re: Re:FW: Customer complaint - Swapan Kumar Bhattacharya - Above 7 days
To: [protected]@gmail.com



Dear Mr.Bhattacharya,

This is with reference to your e-mail dated Septembe 19, 2011 to debit.[protected]@axisbank.com regarding the transaction done with your Axis Bank Debit Card.

We apologize for the delay in responding to your query.

We need to inform you that we have raised a chargeback on the merchant acquiring bank in the settlement of 01.10.2011. As per visa rules, the acquiring bank gets 45 days (calculated from the date of chargeback) to represent the chargeback raised by us.

If the other bank does not represent the chargeback raised by us, only then the funds can be credited back to your account. The credit can be processed after 47th day (additional two days provided for verifying the settlement entry).

We request you to bear with us till the completetion of the process.


Thank you for writing to us.

For any further clarifications, kindly call us on our toll free Customer Service help lines[protected],[protected],[protected]accessible anywhere in India) and[protected]chargeable and accessible from anywhere outside India as well) between 9am to 6pm from Monday to Saturday.

Further you may call us on[protected]Chargeable Emergency Help line) or e mail us at debit.[protected]@axisbank.com and we would be glad to assist you.

Thanks & Regards
Debit Card Team,
AXIS Bank Ltd.
CS 111


[protected]----Original Message[protected][protected]
From:Noorie.[protected]@axisbank.com[Noorie.[protected]@axisbank.com]
Sent:9/19/2011 11:37:11 AM
To:debit.[protected]@axisbank.com,Ashokkumar.[protected]@axisbank.com,sandeep.[p...⇄
Subject:Re:FW: Customer complaint - Swapan Kumar Bhattacharya - Above 7 days


Dear Sir/Madam,

Please refer to our Circular No.FandA/90/[protected] dt 31.08.2005.We request you to lodge all the interchange transactions related disputes (including this query) through CCRS.

Also arrange for the customer dispute letter immediately.

The details of the transactions done using Debit Card [protected] / Account [protected] are attached as follows:-


Our response is as follows:-

The disputed transaction mentioned by you is a successful E-Commerce transaction (Verified by Visa) done by entering User ID and password available only with the Cardholder.

The transaction has been successfully claimed by the Merchant Acquiring Bank.

Since the cardholder is disputing for the said transaction of not being authorized by him, the below procedure has to be followed by the branch in order to enable us to initiate a dispute with the merchant acquiring bank and resolve the customer dispute:-

* Request you to kindly block the Debit Card in order to avoid further misuse of funds and provide the confirmation to us for the same.
* Reissue a new Debit Card to the customer.
* Provide us a cardholder dispute letter with the details of the transaction and confirmation of the transactions not done / authorized by him.

The cardholder dispute letter will then be used by us for raising the Chargeback on the merchant acquiring bank. The chargeback can be raised under this option only on receipt of the required documents at our end and the blocking of the Debit Card. The resolution of the dispute will take 45days time from the date of chargeback as VISA rules provide this time limit for the acquiring Bank to represent the transaction.

Note : Since VISA rules provide us only 120 days from the date of transaction to raise the dispute on acquiring bank, kindly arrange to send us these documents at the earliest.



Thanks and Regards,

Noorie Khan,
AXIS Bank, Central Office,
ACC-(Retail Business Processes).
Phone No.[protected].
Fax No.[protected].




debit.[protected]@axisbank.com
17/09/2011 04:11 PM ToNoorie.[protected]@axisbank.com
ccAshokkumar.[protected]@axisbank.com, sandeep.[protected]@axisbank.com
SubjectRe:FW: Customer complaint - Swapan Kumar Bhattacharya - Above 7 days







Dear Sir/Madam,

Kindly intervene and assist for the unauthorised transactions happened from customer account.

a/c no. is [protected], customer ID is[protected], DEBIT CARD NO. is [protected]

Debit card de-activated on 01.09.2011.

[protected]
PUR/GON* CSTECHAID.COM/[protected]/290
511/08:02, Rs.1860.78 [protected]
PUR/FRO* USERSZONE.COM/[protected]/070
611/17:33, Rs. 1842.39 [protected]
PUR/FRO* CHECKACCT.COM/[protected]/230
611/04:10, Rs. 1383.84 [protected]
PUR/GON* ELOGDATAS.COM/[protected]/240
611/10:44, Rs. 1386.77 [protected]
PUR/GON* CSTECHAID.COM/[protected]/020
711/11:09, Rs. 1835.60 [protected]
PUR/FRO* USERSZONE.COM/[protected]/100
711/11:16, Rs. 1825.54 [protected]
PUR/FRO* CHECKACCT.COM/[protected]/180
711/11:21, Rs. 1373.98 [protected]
PUR/GON* ELOGDATAS.COM/[protected]/250
711/19:41 1368.74 [protected]
PUR/GON* CSTECHAID.COM/[protected]/020
811/11:05, Rs. 1813.50 [protected]
PUR/FRO* USERSZONE.COM/[protected]/100
811/20:54, Rs. 1865.18 [protected]
PUR/FRO* CHECKACCT.COM/[protected]/260
811/11:00, Rs. 1423.54 [protected]
PUR/GON* ELOGDATAS.COM/[protected]/280
811/10:47, Rs. 1422.44


Thanks and Regards
Debit Card Team,
AXIS Bank Ltd.
CS 111


[protected]----Original Message[protected][protected]
On Fri, Sep 2, 2011 at 7:10 PM, swapan kumar bhattacharya < [protected]@gmail.com > wrote:
My AXIS BANK saving a/c no. is [protected], customer ID is[protected], DEBIT CARD NO. is [protected], waiting for your prompt response, ---- THANKS


On Fri, Sep 2, 2011 at 6:34 PM, CMT CO < CMT.[protected]@axisbank.com > wrote:

Dear Sir/Madam,
We thank you for your email, However, in order to redress your grievance appropriately, kindly revert to us with complete account number and the branch where you maintain your account, so that we can assist you accordingly.

With warm regards
AXIS Bank Ltd. (Central office)
Complaint Management Team


-----Forwarded by Nodal Officer/RBO/002/AXISBank on 09/02/2011 10:52AM -----

To: Debit Card < Debit.[protected]@axisbank.com >, Nodal Officer < Nodal.[protected]@axisbank.com >
From: Shishir Mankad/SVP/FandA/002/AXISBank
Date: 09/01/2011 08:06PM
Subject: Fw: Fwd: REFUND OF MONEY FOR NOT PERFORMING ANY TRANSACTION



From: swapan kumar bhattacharya [ [protected]@gmail.com ]
Sent: 09/01/2011 07:15 PM ZE5B
To: Shishir Mankad
Subject: Fwd: REFUND OF MONEY FOR NOT PERFORMING ANY TRANSACTION

I have contacted at the AXIS BANK branch KORBA but they are unable to handle the matter as all the transactions were initiated through ATM Card abroad and i had neither visited abroad nor i have any passport kindly do the needful at the earliest so that i can get back all the refunds moreover i had blocked my ATM card

[protected] Forwarded message[protected]
From: swapan kumar bhattacharya < [protected]@gmail.com >
Date: Wed, Aug 31, 2011 at 10:30 PM
Subject: Re:
To: Ruchita.[protected]@axisbank.com


Dear Madam, Kind attention--- The following transactions has not been initiated by me,still deducted from my AXIS BANK saving account which is strange, kindly en quire and take necessary action at the earliest ------ THANKS [protected]
PUR/GON* CSTECHAID.COM/[protected]/290
511/08:02, Rs.1860.78


[ThreadID:2585568]$DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference


Dear Madam, Kind attention--- The following transactions has not been initiated by me,still deducted from my AXIS BANK saving account which is strange, kindly en quire and take necessary action at the earliest ------ THANKS [protected]
PUR/GON*CSTECHAID.COM/[protected]/290
511/08:02, Rs.1860.78 [protected]
PUR/FRO*USERSZONE.COM/[protected]/070
611/17:33, Rs. 1842.39 [protected]
PUR/FRO*CHECKACCT.COM/[protected]/230
611/04:10, Rs. 1383.84 [protected]
PUR/GON*ELOGDATAS.COM/[protected]/240
611/10:44, Rs. 1386.77 [protected]
PUR/GON*CSTECHAID.COM/[protected]/020
711/11:09, Rs. 1835.60 [protected]
PUR/FRO*USERSZONE.COM/[protected]/100
711/11:16, Rs. 1825.54 [protected]
PUR/FRO*CHECKACCT.COM/[protected]/180
711/11:21, Rs. 1373.98 [protected]
PUR/GON*ELOGDATAS.COM/[protected]/250
711/19:41 1368.74 [protected]
PUR/GON*CSTECHAID.COM/[protected]/020
811/11:05, Rs. 1813.50 [protected]
PUR/FRO*USERSZONE.COM/[protected]/100
811/20:54, Rs. 1865.18 [protected]
PUR/FRO*CHECKACCT.COM/[protected]/260
811/11:00, Rs. 1423.54 [protected]
PUR/GON*ELOGDATAS.COM/[protected]/280
811/10:47, Rs. 1422.44


On Tue, Aug 30, 2011 at 7:10 PM, <Ruchita.[protected]@axisbank.com> wrote:
PLZ FIND UR STATEMENT.

Thanks & Regards,
Ruchita Mehra,
Assistant Manager - Branch Operation.
Korba Branch, P H Road,Chattisgarh.
Mob: [protected], L/L:[protected]/43/44
Learn From Yesterday,Live For Today,Hope For Tomorrow

Hi Members,

I planned to buy an apartment in Bangalore and pertaining to that i saw an add in Sulekha.com for an apartment ready to occupy at TC Palya. The name of the apartment is "Prime Lake Residency" and the flat number 201 on Second Floor was shown to me which was on sell. The flat belonged to one of the land owner ( M N Gopala Krishna ). I gave them three checques bearing numbers[protected],[protected],000 ) and[protected],000 ) all dated 5.11.2011 issues in favor of M N Gopala Krishna, as an advance booking and i got the legal papers ( photo copies ) from the company that was doing the marketing and it was communicated to me that if i didn't take the apartment then the booking amount will be refunded to me.

I gave the legal papers to a lawyer for verification and he pointed some major flaws in the building plan and many documents were missing and some of them were suspicious in nature.

Based on the advice of my lawyer i decided not to go for the apartment and wrote them a mail stating that as i am not going for the flat i am cancelling the checques. I managed to cancel the checques 427543 ( HDFC ) and 179200 ( ABN Amro ) through netbanking. But for checque 047927 ( AXIS Bank ) i went to the bank ( Indira Nagar Branch ) on 9.11.2011 and wrote an written application to stop payment of the checque. I was told by the lady attending me that the checque didn't came yet for clearing.

Inspite of that the checque got cleared on 10.11.2011 and now the owner ( M N Gopala Krishna ) is saying he will not refund me anything and i have to go for his apartment if i want the money.

Bank says i have given wrong checque number , which i am supremely confident that is false as i have double checked and also checked by my wife before submitting the application . Rs 110 was also debited from my Axis bank account pertaining to the cancellation of the checque.

I have earned the money by blood and sweat and don't want the money to be lost this way.

Please help me.

Thanking in anticipation,

Debasis.

Dear Sir,
My name is Ragini Gautam. I am account holder of Axis bank. My axis bank account number is[protected] and my debit card no. is[protected].0796. My debit card is blocked by some mistake. I was paying for airtel mobile recharge on 8 nov 2011 from my account through internet but the process has been stoped and appeared that my card is temporarily blocked. I would request you to take immediate action on this and kindly withdraw blockage to continue operation.
Thanks and regards
Ragini Gautam
e mail id - ragini.[protected]@gmail.com
Mob. no. - [protected]

Dear Sir
I have settled my credit cards Of Axis Bank [protected] on[protected] Rs.13000/-receipt no AXISB/881/44004 ,But till today it is showing on CIBIL report as written off why not NA as i have paid the entire principal amount . I have written so many mails to Bank about the condition stating that i met with an accident lost my job that's why could not be able to make the payment ,On that ground the bank has asked me to give the Principal amount .But after one year still Its showing in CIBIL as written off because of this i am not able to get my home Loan ,Plz do the needful at the earliest

Thanking You
Chetan Nigam
[protected]@gmail.com
[protected]
Pan No [protected]@

I had a worst experience with Axis Bank. Before Diwali I finished my cheque book pages. Had to pay some security cheque's for a personal loan from another bank. As it was a emergency I approached the branch and requested for 4 cheque's but they denied and told me to apply online. Next day I applied online and as the time passed on Monday I called up their toll free number, out of the 3 numbers the first gets connected but it does not really work as there is no response. Finally after several tries I reached another toll free number but now here the system was not ready to accept my debit card, pin and validity details, it was throwing me out. Some how I could successfully reach a customer support executive exactly after 11 minutes and she said that checking my cheque book request status manually is disabled. I requested to talk to somebody senior and accountable so I was transferred to an supervisor (with no powers) he again assisted me to get into the system but it also failed. Then supervisor=Gyan Shekar (hoping that he has revealed me the correct name, as he said that we are not allowed to reveal our employee id) told me to talk to the local branch numbers, but then I told him that I have already done and none of the numbers are working all are out of order. Finally I got some numbers from him and could successfully reach the local executives. Now the executive had something interesting, jayshree (executive) said that my cheque book are already delivered, then they are with the courier company, when i called the courier company they said there is no delivery for me...... and so on. Till than the day had ended and I thought I will get them today.

Now today also the status is same, cheque book is not delivered, no accountable person in Axis bank who can resolve the issue, I have submitted a online complain from their banking portal, no feedback, no acknowledgment even (that is the height of being shameless). Still I am talking to the local executive, but my personal loan has already got rejected. Who is going to take the onus of such customer support issues , and the goodwill losses what the customer faces.

I have kept screen shots of fake telephone numbers of Axis bank pune senapati bapat road branch

I am very old Clint to Axis Bank since last 10 years and request bank to improve the customer services .
i want company to take immediate action ...and my cheque should not get reject due to signature mismatch if this is a issue of poor record keeping at bank..
recently some cheque rejected by this bank as my signature were correct ...Today my cheque no 58457 returned unpaid to ICICI bank and now we have to pay penalty . .

Please note that yesterday I submitted my signature specimen there while applied to change my mobile no.

contracted Courier service of this branch is malfunctioning as some time they do not find the house to deliver the cheque book to our area .. we request axis bank to intervene in this issue...
Kind regards