Axis Bank Complaints & Reviews

Hello,

I am a resident of Germany and had applied for a home loan via Axis Bank, Pune. The whole process has lasted for more than three months with no feedback or reply regarding the home loan.

After I applied for a home loan in February 2011 at AXIS Bank, Pune for a property in Pune, I was told that the whole process would be completed in 5-6 working days. Since I did not have an NRI account with Axis Bank, I was told to open one which I duly did. Because of this application, I was told that the application processing would take 2 more weeks. This was fine and I accepted it.

Thereafter I have been getting hardly any response from the bank regarding the home loan. It has been more than three months. Most verbal commitments by the bank authorities are never respected. No commitment is given in writing in spite of multiple requests. All emails are ignored, phone calls are never replied to and the whole process is extremely hazy and opaque.

I am on the verge of losing my property since the builder is not willing to wait anymore for the payment. The entire process has been a nightmare and AXIS bank has yet to give me a reply on the status of my loan. It is already May 2011 and it has caused me immense torture and mental harassment because of their unprofessional customer service!

Readers who read this note are hereby requested to refrain from applying for home loans via AXIS bank.

I definitely want to go to the consumer court of India and will need assistance for it. Please inform me if anyone can help me out on this issue.

Regards,
A bitter AXIS bank customer from Germany.
Email: libre.[protected]@gmail.com

On 16Apr2011 (Saturday) I tried to withdraw Rs. 7,000 from AXIS ATM Machine (Kopri Branch, Thane).

I guess the software had some problem and it showed time expired and transaction canceled, but the amount got deducted from my account

I had logged a complaint in the complaint book of Axis Bank at ATM Centre and complaint number is 1309 or 1389 (not clear in the copy)

AXIS ATM DETAILS
Address : 9, Saibaba Co - Op. Hsg. Soc. Opp. Bank Of Baroda, Kopri Colony, Thane (E), Thane, India.
ATM Machine Number : SPCNV6124

SBH account details :
Account holder Name : Mr. Ravi Mirani
Account No : [protected]

We went to Axis Bank (Thane Branch), but they said to complain at SBH Branch

Statement Details for 16 Apr :
ATM WDL
ATM 6932 AXIS BANK LIMITED THANE (EAST) MH IN
Amount : Rs 7,000

I have registered a complaint with Axis Bank in the complaint book at ATM (Kopri Branch, Thane) and also with my branch manager of State Bank of Hyderabad, Seawoods Branch, but still no solution

As per our communication with SBH, Seawoods Branch, there system displays "Account is debited, but cash wasn't disbursed"

Please help me get this issue resolved

Thanks & Regards
Amit Mirani
+91 [protected]

I intended to book two tickets from Delhi to Cochine for 29.5.2011.I searched the goggel.com and directed to site www.zoomtra.com. I filled the details and redirected to site riyaconnect.com. I made payement for two tickets ammounting to Rs.9872/- through my Axis Bank Crdit card No [protected] in the morning of 10.5.2011 around 5.20am. Whole process of payment was completed through HDFC Gate way . But at the end there was a message on the site of riyaconnect.com that there was some error and ticket could not be booked. I did not recieve any message on my mobile No [protected] regarding any transaction which i generally get immidiately after any transaction. It was written on the web page to contact company call center No[protected]. I made first phone call to the number at 5.25 am but there was no response. I again repeated the whole process and tried to book two tickets for same dates for same flight of Indigo departing at 6.20 from Delhi. and again made payment from same credit card. But again the same thing happened. Repeated phone calls remainde unanswered. After about two hours i recieved message from axis bank regrading two transactions for Rs 9872/-from my credit card.where no ticket has been booked and no mail has been recieved in my email [protected]@gmail.com. It is requested that the ammount be got refunded to me.

Thanks.
ASHOK KUMAR VAID, HOUSE NO 6,CANAL COLONY, REWARI

I have availed a home loan from Axis Bank.

This is the 3rd consecutive month when the loan EMI is getting deducted twice.
I have reported this problem on 3rd march 2011 but I have got NO solution yet.

Is there anyone who can help on this?
As an Axis bank customer - i am feeling very helpless and extremely frustrated.

There is a person Mr. Anil who is trying to help me on this but all in vain. He says that he doesn't know how to solve this problem as cheques are presented through Mumbai Office.

There has been quite a lot of irregularity in terms of depositing the cheque.
I have requested to activate ECS but it is more than 3 months and nothing has happened on this front too.

NOW - after all this pain & helplessness - I will definitely transfer the loan to some other bank.

Today I requested for Rs 10000/- from Madhyamgram base branch ATM of Axis Bank but unfortunately money did not come and the corresponding transaction slip did show Rs 0.0 withdrawal but the funny is that the said amount has been debited as I understood subsequent balance checking.
My A/c No: [protected], Central Bank of India, Baguiati Branch
Card No. xxxxxxxxxxxx2088
Please do the needful so that the said amount can be had in my A/c

I have entered incorrect passwords and now my login id is disabled.Can you please suggest me how can i re-enable my login id.


My email id : [protected]@gmail.com...

I AM AN SAVINGS BANK ACCOUNT HOLDER IN YOUR MALAD(W) BRANCH. I HAD DEPOSITED A CHEQUE DRAWN IN MY FAVOUR ON HDFC BANK. THE CHEQUE WAS DROPPED IN THE DROP BOX IN YOUR ATM CENTRE AT MALAD(w),IN THE NEWLYCONSTRUCTED " MANISAR' ON THE ROAD LEADING TO NARVE ROAD FROM LIBERTY GARDEN.

THE CHEQUE FOR RS 28000/- DID NOT GO FOR CLEARANCE, UPTOTODAY.

AS A MEASURE OF ABUNDAND PRECAUTION I HAD STOPPED PAYMENT F THIS CHEQUE AS IT WAS DRAWN IN MY FAVOUR(FUNDS TTRANSFER).
YOUR CUSTOMER SERVICE DEPT DIDNOT HAVE ANY INFORMATION ON THE NEWLY OPENED ATM CENTRE.

YOU NEED TO TAKE A LOOK AT THE INFORNATION WITH CUSTOMERS.

PLEASE RETURN THE CHEQUE IF TRACED.

DILIP KIRTIKAR
ACCOUNT ID NO[protected]

Hello,

I availed Home loan from Axis Bank – Pune Branch. Loan amount was 18L having 20 years term.

I seek a query about EMI if I reduce my term 20 years to 15 years. I initiated my communication with Pune branch “Customercare.[protected]@axisbank.com” from 9th April onwards, they asked for some documents on 18th April 2011 which is shared from my end same day. On 19th April they asked about my any other loan which is declined from my end as I don’t have. After that, I am following with them almost daily however not getting any revert till now.

Entire decision is based on their revert which is getting delayed as no revert from AXIS Bank.

Regards
Ashish
[protected]

Sathakathullah Haja Mohideen - SBNRE A/c no. [protected] opened with Kumbakonam branch
Iconnect no:[protected]

I received AXIS Bank iConnect Internet banking password by welcome kit. Still, I could not able to login.
Please send me a clear password again to my mail id.

Hi,

This is Ashwinikumar Patil.

Home Loan A/c No PHR[protected].

I took a Home Loan from Axis Bank, Pune. As per Union Budget 2011-12 the consumer who tooks a Home Loan less than 25 lacs is enttiled to get the subsidy of 1% in interest payment. My Loan Amount is Rs.14,94,279/-

As when I did check with Bank on thiw subsidy, was replied they have not received any communication on this change, can you please check on this for me what is the status of this change.

Thanks & Regards,

Ashwinikumar Patil
[protected]

Respected sir,
I opened Saving A/c in Axis Bank Nashik near Z P Office Branch on dt: 15/03/2010.
my A/c no is [protected] and my name is Parag Shrikant Deshpande and my
emil id is parag.[protected]@rediffmail.com

Sir before seven days i feeling petrol Rs.100/- in my bike by debit card. and bank cut Rs. 10/- for service charge. sir this is 10% service carged. Sir saving a/c interested is
4.5% for year. and service charge is 10% . How it is possible?

If this is wrong please take action other
Thanking you,

Dear Sir
I have taken Visa credit card from Axis Bank against FD of 1.00,000 Rs. I lost the card in November 2010 during my stay in China. I lodged a complaint by email but customer service replied that email was not registered with them.
I returned to India in January 2011 and went to Indira Nagar Branch and asked for cancellation of lost card and replacement but branch officials were very unhelpful and gave me toll free number of Customer care. I contacted them 0n 20th February and gave all details. They told me new card will be sent in 10 working days in all circumstances. However I did not receive the card but SMS was sent to me that I should collect my card from branch. When I contacted Customer care they told me that it was wrong SMS and card was not ready due to technical problems. I requested them to send my card to China as I was travelling to China on 12 Maarch but they refused to do so as it was against their policy. Later they emailed me on 18 March that in view of special relationship with bank they can do it if I send my address in China. Since then I have done it many times but card has not reached me. It has caused me financial hardships and humiliation.

I have tried to resolve this through Nodal Officer of Axis bank. I have not seen any action as my complaint is redirected to same customer care.

Please assist me.
Thanks
Dr Aditya K Khare

axis bank chembur sandu garden has been showing coustomers cctv tapes without lodging a police complaint

Sir,
I have transfer money by following details, but unfortunately it is not credited to beneficiary account nor returned back to my acount , pl help in the matter.
Transaction View
Transaction Ref.AXISI[protected]
Amount 5600
Value Date06/04/2011
Batch Time 900
Sender IFSC
UTIB0000248
Remitter Account Type10
Remitter Account No[protected]
Remitter Account NameJIGNESH VISHNUPRASAD PARIKH
Beneficiary BranchPUNB0020500
Beneficiary Account Type-
Beneficiary BranchPUNB0020500
Beneficiary Account No[protected]
Beneficiary Account NameRAJINDER PARSHAD
Tran StatusRescheduled AT RBI
Originator RemittanceJIGNESH VISHNUPRASAD PARIKH
Sender to Receiver InformationRescheduled to 1000 of[protected]
thanks
dr j v parikh

I, Ashraf Aymader, resident of Bagur, Subsit, P.S. Bagnan, District : Howrah is a customer of Axis Bank, Bagnan Branch, being A/C. No. [protected], on 31.01.2011 I used the ATM of SBI Branch at Bagnan for withdrawal of Rs. 3,000/-, but a slip was came through that ATM Machine written as "Sorry unable to process", at that time I further checked my balance, and balance shows that I was withdraw Rs. 3,000/- through ATM, which was not came out through that ATM. Then and there I was complained the said incident to Axis Bank as well as SBI Branch Bagnan, Howrah. Axis Bank assured me that the said money will be refund to my account within a few date. But hopelessly this is to inform that till to-day my said money amounting to Rs. 3,000/- not yet come back or otherwise informed me.

In the above I am totally confused, please take steps in this regard.
Ashraf Aymader
(0) [protected]

I received my AXIS bank Meal Card when i opened the covering/ welcome letter it was folded and pasted on corner, when i opened the letter the user ID was written on beow right corner where it was pasted and at the time of opening the user id got damaged and i was not able to read it. I wrote a letetr to the bank officials on 02nd April 2011 and i received a unique ref no. The confirmation email said that they will get in touch with me within 48 hrs. Till 7th April there was no reply or no one got in touch. Then i wrote the below reply still there is no response from them.

Below email written on 7th April 2011:

Kindly refer my Unique ref no 2023997. It is more that 120 hrs and i havent received any reply from you. Below it is written you will get in touch within 48 hrs.
If you have a online system for checking of the grievence do send me a link where i can checkthe status of my ref no.
Expecting some better reply this time.
Regards
Muhamamd Yasin Khan

[protected]

i have given cash of 80000/- rs to bank cashier of axis bank at kalyan when he counted the cash and immediately he says it not 80000/- its only 75000/- when i was depositing the cash the counter is so high that i cant see the cashier what he is doing and he has taken the chance his name is yogesh ambaselkar and the branch menager name is sameer parab when i have ask for the cc camera footage the camera is set up in the way like that only the customer can view in the camera what the cashier is doing the camera cant take the footage and for this the cashier has taken the chance

the cashier name is yogesh ambaselkar
the branch manager name is sameer parab

I have entered my transaction password wrongly so it got disabled. Please help me how to enable it. My a/c no. [protected] & customer id[protected]. My mobile no. [protected]

I Debasree Maity an savings account holder of Axis bank. My account No. is [protected]& My debit card no is [protected]
On 05.04.2011 at 13.47 pm my husband UTTAM KUMAR PAUL went to Garkamalpur ATM for deposit Money in my A/C. but ATM machine replied " Unble to Deposit " Next he came back with this receipt , Next day(06.04.2011) at 19.08pm he went to Tamluk Branch ATM for deposit money .Then he watch that Rs 2000.00 (Two thousand Only )fake debited from my account .
Thus I submit a written complain on TAMLUK AXIS BANK Branch on 07.04.2011

N.B When transaction was processed ATM Security was present in side the ATM Room.

In bank record withdrawl shown on that day (05.04.2011) wthh in Two miniute (13.49pm)
Please advice me .

DEAR SIRS,

I, SABAREESH.T,

CUSTOMER ID[protected] ACOUNT NO. [protected], AT YOUR DAHISAR(WEST), MUMBAI 400068, BRANCH, '

I FORGOT MY ATM DEBIT CARD PIN NUMBER FOR TRANSACTION.

I TRIED WITH VARIOUS COMBINATIONS BUT I THINK IT MAY HAVE GONE LOCKED.

THEREFORE, MAY I REQUEST YOU TO KINDLY HELP ME IN THIS REGARD AT YOUR EARLIEST AT MY
E-MAIL id. BELOW-----
sabari.[protected]@gmail.com