Axis Bank Complaints & Reviews

This is to bring to your notice that for my home loan from Axis bank, 2 EMIs got deducted
in the month of march 2011 (from my citibank account no - [protected]; Branch- BANGALORE.
CHEQUE NUMBERS - 439352 and 448054; DTD - 1/MAR/2011 AND 8/MAR/2011 RESPECTIVELY.

Axis bank Loan account no - PH[protected]

I tried calling the customer care many times but nobody had proper information for the reason.
finally i logged a complaint and a person called me telling that they cannot refund my money back but they will adjust this in the principal amount.
Then i asked for the same in written but i am not receiving any response again.
How will i get to know that my principal amount has been reduced?

Everytime the customer care personnel say they will come back but i never get any response.

Thank you.
Gaurav Gupta
Bangalore
[protected]

VER BAS CUSTOMER SERVICE BY ONE OF THE LEADING BANKS OF INDIA,

these people are unable to answer the DDA refund cases,how to track wheer to go,whom to contact ,no one picks the call,no one attends and guides how one would get the refund from axis,no on picks call in GK 1 branch neither any of the branch contact numbers are updated on their website.

very bad customer services from such a reputed bank-

Form No.: 0108216
I have been trying to contact Mr Gaurav Tandon of Axis Bank as per the information given in the brochure for DDA Housing Scheme 2010 (ie[protected]. But this is always busy. Needless to say that I have not yet recived the refund of registration money because of some reason even after about a month after the draw. The details of my bank are as given below:

A/C no. [protected]
Bank & Branch: Indian Overseas bank, 48, YUSUF SARAI, NEW DELHI 110016
IFSC code: IOBA0001070
Branch Code: 1070

It is therefore requested that the refund may pl be sent at the earliest.
Aditya Bhardwaj,
E-49, Ansari Nagar (West), New Delhi - 110029
Mb. No. : [protected] /[protected]
email: adi.[protected]@gmail.com
(Dated - 20/05/2011)

I am axis bank priority customer. i was applied for internet banking immediately when i have open the salary bank account in Axis bank. But due to not proper training of internet banking, i failed to register of mobile number in axis bank web site, due to their 12 / 10 digit system. Then i will click on 1-touch option by mistake. And thus the bank had direct debited Rs.800/900 to my salary account without intimation. In this matter I will sent mail two times to their customer care maid id, but they have not replied me. Still the bank are nither sent me the above device nor reverted my amount.

Please look in this matter and help me.

Thanking you.

Yours faithfully,
Amarsinh
[protected]

Dear sir,

DDA housing scheme refund was returned to Nodal Branch of Axis Bank Greater Kailash I New Delhi vide Blue Dart TrackDart ™ - Tracking Details



Waybill No : [protected] Reference No : 267826
Pickup Date 02 May 2011
From New Delhi
To Panvel
Status Returned To Origin
Contact Customer Service
New Waybill No [protected]

Waybill No : [protected] Reference No : RTO [protected]
Pickup Date 09 May 2011
From Navi Mumbai
To New Delhi
Status SHIPMENT DELIVERED
Date of Delivery 10 May 2011
Time of Delivery 11:28
Recipient Bank Stamp

My Application Form No for DDA housing scheme was 0267826. Concerned Bank authorities are requested to send refund vide ECS.I have already provided the cancelled cheque of SBI ONGC PANVEL


S P SHARMA
[protected]@yahoo.co.in
M [protected]

I made a payment to snapdeal.com from my axis bank netbanking account on 5th may .The amount got deducted from Axis bank account but the payment failed . This happened twice .
The snapshots of the transactions that were made are attached for reference .The refunds of the failed payments should be processed back into my account ASAP

Dated: May 17, 2011

TO,

The housing commissoner
dda,delhi,india.

cc : axis bank nodal officer.

Sub: regarding refund of cheque,s, payment o[censored]nsuceesful applications (as mention below) of dda housing scheme 2010.

1. Application no is 9586870 (Abdul rehman)
2.Application no is 9599145 (Mohd. ali)
3. Application no is 9599117 (Bilqueees rehman)
4. Application no. is 9599094 (Faizan rehman)
5.Application no. is 9599052( Faiza)
6.Application no. is 9599164 ( Mohd. ayub)
7.Application no. is 9634610( Abdul gaffar).

As mention above till today ,we are not getting refund cheques of above mention subject, please send asap ,and reply with name of bank And courier company , dispatch/refrence no.

Thanking You.

Abdul rehman.
Cell No.[protected].Phone no[protected]/245933
Hayat mansion, manglana road,makrana- 341505
Rajasthan,india

Dear Sir,

This is regarding my earnest money Rs 150,000 deposited for DDA housing scheme 2011. I haven't received the cheque yet even after almost 20 days. Despite of repeated attempt, I'm unable to contact Mr. Gaurav Tandon on the phone in the number given in the application brochure[protected]. Even no one in the branch is receiving the calls in the other numbers provided in their website.

Please look into the matter. Details are given as bellow.


Ranjit Deka
Form No - 0118702
Deposited Branch: AXIS Bank, Malviya nagar
206/[protected]
DD No 001146 Issued by ICICI Malviya Nagar Dated 21st Dec 2010

Dear sir

this is to request you that i am suffering too much problem, due to unavailability of my ATM PIN, NETBANKING PIN, CHEQUE BOOK

in November,2010 i applied for my Net- banking pin, address change & passbook but till date i didn't found that at my changed address.
after some days when i went to ATM i found that my pin no was changed (because they changed my ATM PIN instead of NET-BANKING PIN), after that there was only one option with me that was cash withdrawl by cheque, but now my cheque book is also finished,

dear sir,

near about two months ago (5th March,2010) i again applied for net-banking & address change in Mandya Branch, , but i didnt recieved my any pin no to my current residing address, now i am helpless, i am fully unable to use my bank account, in past one week i tried to much to contact on your customer care no. but i didn't found any proper response. please help me as soon as possible

i will be haighly thankfull to you

My ACCOUNT DETAILS ARE AS BELOW

1st A/c No. :[protected]

2nd A/c No.:[protected]

so sir please send the all above mentioned & recieved documents at Gandhidham Branch to me as soon as possible


Regards

Amitesh Pratap Singh

Hello,

I am a resident of Germany and had applied for a home loan via Axis Bank, Pune. The whole process has lasted for more than three months with no feedback or reply regarding the home loan.

After I applied for a home loan in February 2011 at AXIS Bank, Pune for a property in Pune, I was told that the whole process would be completed in 5-6 working days. Since I did not have an NRI account with Axis Bank, I was told to open one which I duly did. Because of this application, I was told that the application processing would take 2 more weeks. This was fine and I accepted it.

Thereafter I have been getting hardly any response from the bank regarding the home loan. It has been more than three months. Most verbal commitments by the bank authorities are never respected. No commitment is given in writing in spite of multiple requests. All emails are ignored, phone calls are never replied to and the whole process is extremely hazy and opaque.

I am on the verge of losing my property since the builder is not willing to wait anymore for the payment. The entire process has been a nightmare and AXIS bank has yet to give me a reply on the status of my loan. It is already May 2011 and it has caused me immense torture and mental harassment because of their unprofessional customer service!

Readers who read this note are hereby requested to refrain from applying for home loans via AXIS bank.

I definitely want to go to the consumer court of India and will need assistance for it. Please inform me if anyone can help me out on this issue.

Regards,
A bitter AXIS bank customer from Germany.
Email: libre.[protected]@gmail.com

On 16Apr2011 (Saturday) I tried to withdraw Rs. 7,000 from AXIS ATM Machine (Kopri Branch, Thane).

I guess the software had some problem and it showed time expired and transaction canceled, but the amount got deducted from my account

I had logged a complaint in the complaint book of Axis Bank at ATM Centre and complaint number is 1309 or 1389 (not clear in the copy)

AXIS ATM DETAILS
Address : 9, Saibaba Co - Op. Hsg. Soc. Opp. Bank Of Baroda, Kopri Colony, Thane (E), Thane, India.
ATM Machine Number : SPCNV6124

SBH account details :
Account holder Name : Mr. Ravi Mirani
Account No : [protected]

We went to Axis Bank (Thane Branch), but they said to complain at SBH Branch

Statement Details for 16 Apr :
ATM WDL
ATM 6932 AXIS BANK LIMITED THANE (EAST) MH IN
Amount : Rs 7,000

I have registered a complaint with Axis Bank in the complaint book at ATM (Kopri Branch, Thane) and also with my branch manager of State Bank of Hyderabad, Seawoods Branch, but still no solution

As per our communication with SBH, Seawoods Branch, there system displays "Account is debited, but cash wasn't disbursed"

Please help me get this issue resolved

Thanks & Regards
Amit Mirani
+91 [protected]

I intended to book two tickets from Delhi to Cochine for 29.5.2011.I searched the goggel.com and directed to site www.zoomtra.com. I filled the details and redirected to site riyaconnect.com. I made payement for two tickets ammounting to Rs.9872/- through my Axis Bank Crdit card No [protected] in the morning of 10.5.2011 around 5.20am. Whole process of payment was completed through HDFC Gate way . But at the end there was a message on the site of riyaconnect.com that there was some error and ticket could not be booked. I did not recieve any message on my mobile No [protected] regarding any transaction which i generally get immidiately after any transaction. It was written on the web page to contact company call center No[protected]. I made first phone call to the number at 5.25 am but there was no response. I again repeated the whole process and tried to book two tickets for same dates for same flight of Indigo departing at 6.20 from Delhi. and again made payment from same credit card. But again the same thing happened. Repeated phone calls remainde unanswered. After about two hours i recieved message from axis bank regrading two transactions for Rs 9872/-from my credit card.where no ticket has been booked and no mail has been recieved in my email [protected]@gmail.com. It is requested that the ammount be got refunded to me.

Thanks.
ASHOK KUMAR VAID, HOUSE NO 6,CANAL COLONY, REWARI

I have availed a home loan from Axis Bank.

This is the 3rd consecutive month when the loan EMI is getting deducted twice.
I have reported this problem on 3rd march 2011 but I have got NO solution yet.

Is there anyone who can help on this?
As an Axis bank customer - i am feeling very helpless and extremely frustrated.

There is a person Mr. Anil who is trying to help me on this but all in vain. He says that he doesn't know how to solve this problem as cheques are presented through Mumbai Office.

There has been quite a lot of irregularity in terms of depositing the cheque.
I have requested to activate ECS but it is more than 3 months and nothing has happened on this front too.

NOW - after all this pain & helplessness - I will definitely transfer the loan to some other bank.

Today I requested for Rs 10000/- from Madhyamgram base branch ATM of Axis Bank but unfortunately money did not come and the corresponding transaction slip did show Rs 0.0 withdrawal but the funny is that the said amount has been debited as I understood subsequent balance checking.
My A/c No: [protected], Central Bank of India, Baguiati Branch
Card No. xxxxxxxxxxxx2088
Please do the needful so that the said amount can be had in my A/c

I have entered incorrect passwords and now my login id is disabled.Can you please suggest me how can i re-enable my login id.


My email id : [protected]@gmail.com...

I AM AN SAVINGS BANK ACCOUNT HOLDER IN YOUR MALAD(W) BRANCH. I HAD DEPOSITED A CHEQUE DRAWN IN MY FAVOUR ON HDFC BANK. THE CHEQUE WAS DROPPED IN THE DROP BOX IN YOUR ATM CENTRE AT MALAD(w),IN THE NEWLYCONSTRUCTED " MANISAR' ON THE ROAD LEADING TO NARVE ROAD FROM LIBERTY GARDEN.

THE CHEQUE FOR RS 28000/- DID NOT GO FOR CLEARANCE, UPTOTODAY.

AS A MEASURE OF ABUNDAND PRECAUTION I HAD STOPPED PAYMENT F THIS CHEQUE AS IT WAS DRAWN IN MY FAVOUR(FUNDS TTRANSFER).
YOUR CUSTOMER SERVICE DEPT DIDNOT HAVE ANY INFORMATION ON THE NEWLY OPENED ATM CENTRE.

YOU NEED TO TAKE A LOOK AT THE INFORNATION WITH CUSTOMERS.

PLEASE RETURN THE CHEQUE IF TRACED.

DILIP KIRTIKAR
ACCOUNT ID NO[protected]

Hello,

I availed Home loan from Axis Bank – Pune Branch. Loan amount was 18L having 20 years term.

I seek a query about EMI if I reduce my term 20 years to 15 years. I initiated my communication with Pune branch “Customercare.[protected]@axisbank.com” from 9th April onwards, they asked for some documents on 18th April 2011 which is shared from my end same day. On 19th April they asked about my any other loan which is declined from my end as I don’t have. After that, I am following with them almost daily however not getting any revert till now.

Entire decision is based on their revert which is getting delayed as no revert from AXIS Bank.

Regards
Ashish
[protected]

Sathakathullah Haja Mohideen - SBNRE A/c no. [protected] opened with Kumbakonam branch
Iconnect no:[protected]

I received AXIS Bank iConnect Internet banking password by welcome kit. Still, I could not able to login.
Please send me a clear password again to my mail id.

Hi,

This is Ashwinikumar Patil.

Home Loan A/c No PHR[protected].

I took a Home Loan from Axis Bank, Pune. As per Union Budget 2011-12 the consumer who tooks a Home Loan less than 25 lacs is enttiled to get the subsidy of 1% in interest payment. My Loan Amount is Rs.14,94,279/-

As when I did check with Bank on thiw subsidy, was replied they have not received any communication on this change, can you please check on this for me what is the status of this change.

Thanks & Regards,

Ashwinikumar Patil
[protected]

Respected sir,
I opened Saving A/c in Axis Bank Nashik near Z P Office Branch on dt: 15/03/2010.
my A/c no is [protected] and my name is Parag Shrikant Deshpande and my
emil id is parag.[protected]@rediffmail.com

Sir before seven days i feeling petrol Rs.100/- in my bike by debit card. and bank cut Rs. 10/- for service charge. sir this is 10% service carged. Sir saving a/c interested is
4.5% for year. and service charge is 10% . How it is possible?

If this is wrong please take action other
Thanking you,