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Axis Bank Complaints & Reviews

2.6
Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 65

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V
Vivek Vinay
Jan 18, 2022
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I had applied to flipkart axis bank credit card before 2 months ago. Their executive had contacted me and had collected my KYC documents also. I had received the application number then. After that, since now, I haven't received any contact from them regarding this. I am also not able to track the status in their website as it crashes always and nor able to lodge complaint in the official site. My application number is C1-[protected]-C1. Please look into the same and do the needful.
Axis Bank customer support has been notified about the posted complaint.
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    amit .pal
    Jan 17, 2022
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    This is to inform you that I cannot pay the amount which is due on me as my loss of job and has fallen under hardtimes since pandemic, but I want to settle this and can be relieved of the burden of owing you this debt. I had already written a month back but no soln recd.

    I can able to give 30% of my debts/outstanding. If agree to settle with this amount, I shall be clearing their dues whenever i get the approval letter from bank. More than 30% is not affordable for me in the present situation.

    I am ready to settle this as soon as I get the confirmation from your side alongwith settlement letter.

    . I am sincerely obliged to you for your help and corporation. Thank you.

    Amit Pal
    card no.[protected]
    registered email id : [protected]@hotmail.com
    Axis Bank customer support has been notified about the posted complaint.
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      Brajajit Maya
      Jan 17, 2022
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      I had order amd ryzen 5 5600x 4th gen 6 core desktop processor on[protected] from amazon of amount 29999. The order was[protected] which was delivered on 8 nov 2020. Due to defected items, i return the product. Then, the amazon initiated the refund on 15 nov 2021. Till today, the money is not reflected in my bank account.
      Axis Bank customer support has been notified about the posted complaint.
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        G
        gvs.dude
        Jan 16, 2022
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        I've applied for a credit card online on axis bank's portal on 30th December 2021. I've submitted all the relevant documents to the bank personnel in person on 31st December 2021. I still haven't received any confirmation regarding the card approval or dispatch.
        Axis Bank customer support has been notified about the posted complaint.
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          V
          VIJAYAKUMAR kandhasamy
          from Salem, Tamil Nadu
          Jan 15, 2022
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          Credit card payment settled but still not received NOC and cibil not reflected

          Dear team,
          Hi VIJAYAKUMAR K here, i have settled my credit card in September 2021.card ending 9457.
          I had the proof. But still the bank is unable to send me the "noc" for the same.
          Please dont tell me the standard process, i already gone through that.
          I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
          When can i expect the noc letter...
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          S
          sarfaraazq
          from Surat, Gujarat
          Jan 15, 2022
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          Address: Kim Char Rasta Taluka mangrol district surat, Surat, Gujarat

          Hi This is Sarfaraz here, I already have Axis Bank Vistara Platinum Credit with Add On Card, my total limit is Rs.60000, and i got a offer from axis bank app that I can get another card with credit limit Rs.60000 and i have applied i received my NEO CREDIT CARD WITH JOINING Fee Rs.250+Gst and Annual Fee Rs.250+Gst
          When i am trying to use my card getting declined and the axis care executive are telling ne my card has been merged i can used only higher limit card have been clubbed with another card... Axis Bank has done this job without informing me else i couldn't have apply for new card.
          They have wasted my precious time and hard earned money and also trusts my sincere request to you kindly look into this matter and resolved the problem for your reference please find attached files

          Thank You
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 17, 2022
          Axis Bank Customer Care's response
          Hi Sarfaraaz, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
          Jan 17, 2022
          Updated by sarfaraazq
          Registered Mobile No.[protected]
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            J
            Jana S K
            from KOLKATA, West Bengal
            Jan 14, 2022
            Resolved
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            Resolved

            Address: West Bengal

            Please refer to Axis Bank Interaction ID [protected] dt 22 December 2021 and Interaction ID & Interaction ID [protected] 04/01/2022.
            Also please refer to Phone Call From Axis Bank Fast Tag dt[protected] and the CALLER COMMITTED THE WALLET WILL BE CLOSED WITHIN 24 HOURS. BUT NO ACTION TAKEN SO FAR TILL DATE. ARE THEY MAKING JOKES WITH THE CUSTOMER?
            The following option was chosen dt[protected] with all documents like canceled cheque etc were already sent but no action till date-
            2. Wallet closure - The wallet along with all linked tags will be closed and entire balance in wallet account will be refund along with security deposit
            Unfortunately you are silent on the issue raised to go for complete closure of Axis Bank FasTag issued to me.
            I want complete closure of my wallet ID [protected] and want to surrender my FastAg issued by Axis Bank. But unfortunately you are not showing any customer friendly attitude towards my request.
            I Need immediate action as due to your nonsense attitude I am unable to use another FasTag in my car.
            Failing the same you are liable to be paid for all compensation of double toll payment by cash as theAxis FastTag is not required by me and you are not allowing me to use your other Fastag by putting on hold my suspension/surrender request without any action.
            What is the reason behind Your deaf and dumb attitude?
            Please take immediate action and suspend this FasTag issued by your Bank.
            Jan 24, 2022
            Complaint marked as Resolved 
            First The iisue was raised in https://www.consumercomplaints.in/ and then raised the issue at local Branch of Bank. Then local Axis Bank Konnagar Hooghly Branch Representative came to my office with a Physical Form when I shoot the same information to branch head mail to Local Branch. They again collected Cancelled cheque and all my ID proof, Residence proof etc(KYC). Today the FasTag wallet was closed but the have charged on my yesterdays trip at toll plaza from my security deposit. So far closure message not sent to me and I cam e to know from https://www.consumercomplaints.in portal. Thanks for your prompt initiatives to highlight the issues publicly. But I tell you be careful while buying Axis FasTag. Worst serivce and support system. Horrible experience.
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 17, 2022
            Axis Bank Customer Care's response
            Hi Jana, we have raised your concern via SR number 71570819 and shall be responded shortly. Regards, Team Axis Bank
            Verified Support
            Jan 24, 2022
            Axis Bank Customer Care's response
            Hi, we take due cognizance of matter highlighted for further review and basis the update received, we wish to inform you that necessary feedback is noted and closure was initiated for wallet id [protected] with SR[protected] on 20.01.2022. The turnaround time for same to get processed is 3 days. Closure amount will be remitted within 7 to 8 working days into your bank account. Regret the inconvenience caused. Regards, Team Axis Bank
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              A
              ankaraju k
              Jan 14, 2022
              Resolved
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              Resolved

              Address: Ongole , gopalnager

              Dear Sir,

              My Debit Card was Unfortunately Blocked plece Unblocked...
              Card no : [protected]
              Feb 18, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 17, 2022
              Axis Bank Customer Care's response
              Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected] and our executive will assist you in this regard. We regret the inconvenience caused. Regards, Team Axis Bank.
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                E
                EVELIN NISSY THOMAS
                Jan 14, 2022
                Resolved
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                Resolved

                Hi,
                I have cancelled an Item that I purchased online from Amazon. They have processed the refund and said that it will reflect in my account within 2-4 businesses days.
                Please refer the ss that I attached for the further details.
                I would like to know when will the amount credit to my account.
                Thank you,
                Evelin Nissy Thomas
                Feb 19, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 17, 2022
                Axis Bank Customer Care's response
                Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                  S
                  ShipraGarg
                  Jan 14, 2022
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                  The bank paid to the merchant without my knowledge and I was only made aware after the charges showed in my bank statement, i had to collect a cheque from merchant after several follow up requests and settle the credit card dues.
                  Now Axis Bank has charged my account with Rs 20, 236 in charges. Please reverse these charges and clear my account.

                  MONTHLY STATEMENT
                  SHIPRA GARG ( XXXXXXXXXXXX5776 )
                  Statement Summary:
                  Opening Balance INR: 2, 18, 478.00 Payment Due Date: 07 Jan '22 Total Payment Due INR: 2, 41, 102.13
                  Minimum Payment Due INR: 22, 433.00 Credit Limit INR: 6, 45, 000.00
                  Transactions:
                  Transaction Date Transaction Details TXN Currency Amt in TXN Currency Amount in INR
                  18 Dec '21 Debit Interest #[protected] INR 14, 648.84
                  18 Dec '21 GST #[protected] INR 2, 636.79
                  15 Dec '21 GST - Manual #[protected] INR 270.00
                  13 Dec '21 Late Payment Fee #[protected] INR 1, 000.00
                  13 Dec '21 GST #[protected] INR 180.00
                  09 Dec '21 Payment Bounce Charges #[protected] INR 1, 500.00
                  20 Nov '21 ZOMATO MEDIA PRIVATE L, WWW.ZOMATO.CO, IN #[protected]INR 619.50
                  18 Nov '21 The Souled Store Priva, MUMBAI, IN #[protected] INR 1, 769.00

                  I am very disappointed in the way - Axis bank has handled this matter by paying a disputed transaction without informing me. Having me to unnecessarily deal with the matter which was settled.
                  Axis Bank customer support has been notified about the posted complaint.
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                    Ś
                    Śunil
                    from Greater Noida, Uttar Pradesh
                    Jan 13, 2022
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                    Address: Noida sector 16, Gautam Buddh Nagar, Uttar Pradesh

                    The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

                    The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

                    A deduction of rs 11996 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

                    I've paid all bills and charges before or on time always. Still such deductions are being done.
                    Axis Bank customer support has been notified about the posted complaint.
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                      M
                      Moti Ram Rayka
                      Jan 13, 2022
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                      Address: Ahmedabad
                      Website: Moti ram have given the exam of life insurance company (Lic} angent in . My agency code is 02800836 and the date of termination of my code is 25/10/2021. My pan card no. Is DWSPR4117J. Now I had got

                      Moti ram have given the exam of life insurance company (Lic} angent in . My agency code is 02800836 and the date of termination of my code is 25/10/2021. My pan card no. Is DWSPR4117J.
                      Now I had got job in Axis bank, because of my name showing in IRDA I am getting trouble in joining the job.
                      So, I am requesting you to please remove my name from IRDA so I can work in in Axis bank. Hope you will accept my request and short out as soon as possible.
                      YOURS FAITHFULLY.

                      Moti ram
                      Axis Bank customer support has been notified about the posted complaint.
                      Jan 13, 2022
                      Updated by Moti Ram Rayka
                      Moti ram have given the exam of life insurance company (Lic} angent in . My agency code is 02800836 and the date of termination of my code is 25/10/2021. My pan card no. Is DWSPR4117J.
                      Now I had got job in Axis bank, because of my name showing in IRDA I am getting trouble in joining the job.
                      So, I am requesting you to please remove my name from IRDA so I can work in in Axis bank. Hope you will accept my request and short out as soon as possible.
                      YOURS FAITHFULLY.

                      Moti ram
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                        K
                        Karan4510
                        from khutar, Uttar Pradesh
                        Jan 13, 2022
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                        Address: khutar

                        I purchased an order from Amazon but due to quality issue i returned it back . Amazon
                        initiated the money but bank not credited it to my account.
                        Order id[protected]
                        amount-1999
                        registered mobile number-[protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          E
                          Eugene Kingsley
                          Jan 13, 2022
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                          I do not have any credit card and they are charging BRN payment fee. No response from the Customer Support. Simply cheating without proper explanation.
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            amol822
                            from Bhopal, Madhya Pradesh
                            Jan 13, 2022
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                            Address: Mahindra Medi square bawadiya kalan Bhopal

                            I am merchant from MEDIVAC Pharma Bhopal before 3 months ago I opened current account in axis bank they also installed swipe machine and promise me to provide QR Code/scanner with machine free of cost but after so many follow ups still not received Scanner.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sudhakar Vudatha
                              Jan 12, 2022
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                              Tips/scg/non mcc/ /irctc mobile a

                              Address: Rajahmundry

                              I have two unauthorized auto deductions from my axis bank account. This is my salary account. please make this is not happening again....
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                              Karthik1711
                              Jan 12, 2022
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                              I have joined in my new organization but my PAN EREPK9111H is attached with AXIS BANK but I got my NOC kindly remove my PAN with AXIS BANK. I have to provide IRDA in my organization as soon as possible it's really urgent
                              Axis Bank customer support has been notified about the posted complaint.
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                                L
                                Lokesh Rao
                                Jan 12, 2022
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                                Full and final settlement of relieved employee

                                I have relieved from Axis Bank ltd, Mumbai circle, Airoli IT Branch on 22nd November 2021. As per bank policy full and final settlement (Last month salary + provident fund) should be credited to employee on or before 45 days. Still the final settlement has not been done and not yet received the experience letter. Its already more than 50 days and not even receiving any single update mail from Axis Team"[protected]@axisbank.com" about the delay....
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                                K
                                Karan4510
                                from khutar, Uttar Pradesh
                                Jan 12, 2022
                                Resolved
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                                Resolved

                                Address: khutar

                                Refund of my order id[protected] amounted 1999 was initiated by
                                amazon and axis bank did credited to my account .
                                Feb 21, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 17, 2022
                                Axis Bank Customer Care's response
                                Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                                  Karan4510
                                  from khutar, Uttar Pradesh
                                  Jan 12, 2022
                                  Resolved
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                                  Resolved

                                  Address: khutar

                                  I returned an order on Amazon due to quality issue. Now amazon have intiated the money but bank not credited that money to my account.
                                  My order id is[protected].Amount is 3039.00rupees . Reference refund number is 74056632002200143669275.
                                  so please credit the amount to my account
                                  Feb 17, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 17, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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