Axis Bank Complaints & Reviews

Hi Axis Bank, I Got a call from this +[protected], requesting for personal number,

In call i informed per day I'm getting 3-5 call from axis Bank, if i require any personal loan, I'll visit to the bank and I'll get and inform don't distribute me from Aixs bank,

But, this lady repsentative, without listening what I'm going say, she started abusing me.

Is this manner PPL will be trained in customer care representative ?

I need not any call from axis Bank further, if I get more call, i have call record log, I'm going to place this on Facebook n file public newsence case on Axis Bank

Regards,
Venugopal

Hello, I am here at axis bank (branch: chitrakoot, jaipur, rajasthan). Bank staff is not professional as here no one is present at the cashier counter to deposite cash.
I have been troubling in deposite rhe cash many times here in this branch as the staff is doing their works but no one is available here to attend.

Need the card looking for past four month no response and experience in bank side like Egmore and anna salai mount road being an worst.

Dear Sir/Madam,

Actually this month ie., 5th May 2022 I am given a statement of yearly charges on a credit card which i have never received nor requested for. The Credit Card named as Axis Bank Flipkart Card with charges 590, its showing doubles now. In the process to block the card, its allowing only for replacement. I do not want to pay the charges on a card, which i dont own or have or used. I dont understand how such a confusion is created, without my consent the card is linked to my account. I have never sent any consent on buying this card, as i already hold a life time free NEO Credit Card. I tried calling multiple times to Axis Bank Customer Care, but of no use the customer support is very bad. Alexa is there which doesnt provide any options to call customer support. Please check the same and suggest.

Thanks and Regards,
Jisha Saji
+91 [protected]

My Fastag has been wrongfully changed with Rs 60 towards Adjustment Entry. Please rectify and reverse credited amount.

Dear Sir,

I was trying to pay my LPG gas booking via BHARAT Gas App NET BANKING, but on final stage error message received after which 955.4 amount was deducted from my account but booking was not completed . I am attaching SCREEN SHOT of my STATEMENT from AXIS mobile app

My CUSTOMER ID is[protected] Name : SUJIT VINAY JHA

Please look into this matter and initiate my REFUND as early as possible

Regards

Sujit Jha

Hi,
I have worked at Axis for over 2yrs+. During Covid time I was not able to go to office due to personal exigency and after few months they me as Voluntary Absenteeism Service. They had settled my PF and have recovered all the dues. I had informed them about my expected Absenteeism through mail. It has been more than a year since my last day and yet they are refusing to give Relieving letter. It is affecting my future prospects. Kindly help

Dear team,

I have received following message today at 2:33pm which says

Debit INR 59.00 a/c no. XX[protected]:43:34 sign verf charges (UTIB[protected]_05 balance inr 13944.00
SMS BLOCKALL Cust id to [protected], if not you Axis bank.

I don't think i have issued any such mandate.
Could you please help me to understand what is this regarding. And if it's a fake could you please stop it immediately?

Dear team,

I have received following message today at 2:33pm which says

Debit INR 59.00 a/c no. XX[protected]:43:34 sign verf charges (UTIB[protected]_05 balance inr.*.
Hello! Your a/c no. 209997 has been debited by rs. 118 on 22 nov18. The a/c balance is rs. *. SMS BLOCKALL Cust id to [protected], if not you Axis bank.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

I have raised a request for new debit card issue on 22/April/2022 at my nearest branch Zone- 1 M. P. Nagar Bhopal Madhya Pradesh. At the time of raising request I also requested branch head to issue my debit card on an urgent basis. He promised me within 4-5 working days your card will be received to you.

On Monday 2/May/2022 I went to branch for the status and they started giving me silly reasons. On of the representative Neha mam who is incharge for all this was on leave, and in branch no one was there on her behalf to solve customer issues, so i have to spoke to 2-3 different executives but they were not having any answer for this. At the end i went to branch head he was busy in a meeting so I waited 15-20 mins for him. Then he called me and asked all the problems and he started giving me silly excuses for the issuance of debit card as neha mam was not there and no one was available on her behalf. Branch head align Mr. Deepak to me and he said you wait till Wednesday till that I will activate your corporate banking. Then on Wednesday I asked him about the status of my debit card he said it was rejected because some of our mistake in form and later on he activated corporate banking to me which was again of no use for me.

On Friday 6/May/2022 i again went to branch to know the status of card. Mr Deepak said it’s stuck somewhere at higher end. I forced him to tell the status but he was left with no answer. Then we had some hard conversation(No abuse) and at the end he said you can do whatever you can. So i was left with no answer and I came out of bank.
Again Neha mam was on leave. Branch head left outside of bank few minutes later as he saw me.

NAME: MANNE LAXMAN
CREDIT CARD NO: [protected]
MOBILE NO- [protected]
MAIL ID: [protected]@GMAIL.COM

i paid total amount of above credit card but axis bank not given NOC and showing in my CIBIL report as Negative account.

Hence i requesting you please remove negative account from my CIBIL report and issue NOC for above said credit card

It is really bad on your part Customer care does not help. My home branch which is in sector 25 panchkula didn't even help despite 10-15 reminders and they always say that they will check and tell but never do the same. The issue was that I applied for axis bank Indian oil easy credit card on April last week but didn't got any response from axis bank customer care and branch also didn't help

I have extra money in my credit card which I want to transfer it to my own account. I visited Axis bank but they are keep delaying the process. Its been more than 15 day and they are still delaying and asking for more time. My complaint number is[protected].

I am not generate pin atm or phone banking services please help

Team, Without any capture or Toll plaza crossing. How could to detuct the amount from Fast tag and mentioned as a adjustment fee. Kindly return back the amount to the same fast tag.

Vilwadri Venkiteswaran Sarma
M-5/1, Ganesh Krupa CHS
Kashish Park, L B S Marg
Thane West 400604.
Cell:[protected] 5 May 2022

AXIS BANK - Account

Sir,

We had recently opened a SB a/c with AXIS Bank thinking we will be getting better services than our PSU bank.

Axis seemed to be good and smiling and all.

But their Welcome kit did not give the correct contact details of the Home Branch. The telephone number given is erroneous and they have not given their email address at all, whereas they have got all our details as mandatory!

The Axis Bank Call Centre people are not trained by AXIS Bank properly. Or rather trained not to give you the information you wanted!

Their website also is so tricky that it does not allow you to submit an unfavourable feedback and or complaint. The website does not give the phone numbers and email addresses of their Branches!!

I don’t know if this is all with the knowledge of higher ups!!

So much so for Private sector Banks as well!

Thanks.
Vilwadri Venkiteswaran Sarma

I am SHASHANK MOHAN KONDE Axis bank customer since 2010 12 years customer for your bank axis bank credit card use for me card no [protected]

my credit card bill for Rs.93646/- for March month but my calculation mistake me paid bill for Rs 93325/- only short 321 RS your bank debit interest charge for
Rs.2000 something, please review the charge. I request you please revisers charge. reaming will be paid to me for Rs.13.03.2022.technical issued in axis bank 1 day late payment credit to axis bank account.

My money got locked in lien balance by 19th April and till today. I have pay my credit card bill on 1st may, even after that lien mark not removed by bank. I have complaint in costumer support service of axis Bank. There it was told that your lien mark will be removed in two working days. Two working days passed away. But didn't get my amount. I have also complained in consumercomplaint.in. it had been marked as resolved.

Vilwadri Venkiteswaran Sarma
M-5/1, Ganesh Krupa CHS
Kashish Park, L B S Marg
Thane West 400604.
Cell:[protected] 4 May 2022

TATA Travel Card – Multi Currency

Sir,
I had bought a TATA Travel Card – Multi Currency in 2017 for my travel abroad that year.

The card, valid for five years, has since expired. Since there is some balance amount in there I contacted the toll free number given in there which is of AXIS Bank. The Lady who answered my call told me after their usual privacy and security checks that I could get a new card or else I could encash the balance in the card. I told her I would like to encash as I have no plans to go abroad. She then suggested to go to any AXIS Bank Branch with my card and copy of my passport against which the card was issued.
But to my dismay when I went to AXIS Bank, Thane West, Maharashtra, Ms. Kavita, the lady who attended me, told me that I have to produce ORIGINAL PASSPORT, PAN Card and Aadhar Card. I told Ms. Kavita that their call centre lady did not tell me all those and I hadn’t carried all those except the Forex Card and Passport. I also told Ms. Kavita that I was a customer of AXIS Bank and all those details would be available in their records. But Ms. Kavita was not at all helpful and she rudely said that it won’t do. Ms. Kavita sent me back without doing my job. Ms. Kavita did not offer any alternate solution as well.

I am a very senior citizen and I did not expect such treatment at the hands of AXIS Bank. I opened this account with AXIS bank recently thinking that I would get a better treatment and service as I am very unhappy with my PSU Bank (Union Bank Of India). I should think that I did a grave mistake!

Now I am at the mercy of Ms. Kavita if I want the balance amount encashed. I have to go back to her (or any other officer like Ms Kavita) with all those papers/documents.

Do I have a choice!

The Axis Bank Call Centre people are not trained by AXIS Bank properly. Although the
lady did not know that my Passport against which the forex card was issued has since
expired she did not enquire about it or did not tell me to carry the current Passport. Ms.
Kavita, the lady who sent me back, but wanted the current passport. The Call center
lady did not guide me correctly.

So much so for Private sector Bank as well!

Thanks.
Vilwadri Venkiteswaran Sarma

Axis Bank is stealing Rs1770 from my axis account . In the name of access direct . without my knowledge they are activating something and taking money from the account .
This kind of ACT should be punished severely.
Rs 1770 is not a small amount. I am not using that demat account for anything . I am not able to close that demat from Axis mobile app or i am not getting any response from Axis bank for closure .
I want my money back.