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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 68

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A
ankush2021
from Pune, Maharashtra
Dec 20, 2021
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Address: Axis Bank, Loan Centre Pune East

Today I visited Axis bank Chandan Nagar Kharadi branch for loan inquiry.

There is one consumer loan from axis bank which is reflecting on my cibil report - I was talking with Mr. Chavan there and his response was not welcomed. He was not paying attention to customer query as well.

and Straight forward said talk to manager if need more details or do whatever you want.
Axis Bank customer support has been notified about the posted complaint.
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    A
    ankush2021
    from Pune, Maharashtra
    Dec 20, 2021
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    Hi Team,

    I have been taking follow-up with Axis bank team since more than one month - but no is taking the required action. They are just guiding visit here and there only.

    Even they are not ready to register the service request as well but after lots of request - I logged service request with them but without any proper rustication or reason they directly declined the request and closed it.

    I have provided all the required details / documents but still they are not taking any action.

    Below are the two service request which i have raised:
    Service Request ID : 16333402, 16470573

    Regards
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Sibasish 9938
      from Balugaon, Odisha
      Dec 20, 2021
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      I left axis bank 28oct 2021.I was not creating my PF account.I got my F and F settlement but could not get my PF balance.How can I get my PF balance.
      Axis Bank customer support has been notified about the posted complaint.
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        S
        Shivendratest
        Dec 20, 2021
        Resolved
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        Resolved

        Hi Sir,

        I find each month Axis bank end team deducting money from my account.
        Back end team not informing and making -ve my account and deducting money without informing me.
        It's Fraud that withdraws money from my account.
        Even because of this my Loan EMI they are making a miss and charging a late fine for that also.
        Even for the Oct month Emi, I made the payment because -ve shown by the bank back-end team and I don't want to miss EMI so I paid after a few hrs of waiting
        Still, they deducted let fine charge and Consolidated charge.
        How long they will do this fraud again today deducted Rs 200 + GST
        Expecting Refund of Rs 711 and 3 months consolidated Charges.

        Thanks
        Shivendra
        Jan 21, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 20, 2021
        Axis Bank Customer Care's response
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          A
          akshay98454
          Dec 20, 2021
          Resolved
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          Resolved

          I have on[protected] consolated charges of 1002.61 and 18% gst to that also and this year total numberof consolated charges around 2100 rs so please help with my problem there should be limit
          Jan 21, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Dec 20, 2021
          Updated by akshay98454
          this is screenshot of my statement of account

          Verified Support
          Dec 21, 2021
          Axis Bank Customer Care's response
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            M
            Muthuraman.S
            from Chennai, Tamil Nadu
            Dec 20, 2021
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            Credit card payment is settled based on their letter and communication on 7th July 2021. when i moved for NOC certificate, after 45 days, they are silent and now 8th December 2021, again some other axis bank representative given torture that balance payment has to be pay around 167000.
            card No. [protected]
            Name; S.Muthuraman
            Location Chennai
            +3 photos
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 21, 2021
            Axis Bank Customer Care's response
            Hi, we request you to DM us the contact numbers from which you have received the calls, to check and provide further assistance. Regards, Team Axis Bank.
            Dec 22, 2021
            Updated by Muthuraman.S
            [protected]
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              R
              Raj dedanadan
              from Varanasi, Uttar Pradesh
              Dec 20, 2021
              Resolved
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              Resolved

              Address: 1043 KRISHNA NAGAR BAGU, VIJAY NAGAR, GHAZIABAD
              Website: Whatsapp

              What is your problem? Why you disterb me previously six months. Why you debited each months many amounts? Previous month you taken my 2500 rupees by the name of charge. I have submitted application in sector 63 branch for close this fraud bank account. But you didn't close it. Why? In this current month you again charge, and my account in -549 rupees. I tell you several time, it's my salary account, not your piggy bank. You cheat and fraud by customers. I think, I'll taken very hard action about your bank activities. Claim against your bank on social media, TV news, RBI, News paper, Google and every plateform where damaged your reputation.
              Jan 21, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 21, 2021
              Axis Bank Customer Care's response
              Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                P
                pratish jadhav
                Dec 19, 2021
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                Address: Mumbai

                I'm not your secret Santa, that you have taken 1600/- as a gift from my account as a consolidatory charges this Christmas. #FraudCharges #pathetic #Cheater
                Axis Bank customer support has been notified about the posted complaint.
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                  B
                  Bhaveshkuk10
                  Dec 19, 2021
                  Resolved
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                  Resolved

                  I placed an order from myprotein India on 25 November 2021 using my debit card and cancelled it on 26 November. Myprotein India initiated the refund on 2 December 2021 stating that it will get credited within 5-7 days and now its been 15 days and I still did not received my refund. Please help me to get my refund back.
                  my order number is[protected]
                  Reference Number- 75446971337000463561886
                  +2 photos
                  Jan 27, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 20, 2021
                  Axis Bank Customer Care's response
                  Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    K
                    khalidsiddiqui
                    from Thane, Maharashtra
                    Dec 18, 2021
                    Resolved
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                    Resolved

                    Address: Mira Road Mumbai

                    Dear Team,
                    I am using Axis Bank Credit Card for 7 to 8 years and the last 3 months, I am unable to pay the outstanding. I have arranged some amount to settle the outstanding.
                    I can only pay 25% of the outstanding till today, please reply immediately to settle the same.

                    Regards
                    Mohammad Khalid
                    Jan 23, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 20, 2021
                    Axis Bank Customer Care's response
                    Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      H
                      Harish137
                      Dec 17, 2021
                      Resolved
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                      Resolved

                      Address: Peeya, Bangalore

                      Hi,
                      I closed my Credit Card one year back with paying the outstanding amount. After this I lost the track of my credit card details in my Net banking and I was not aware there was a further outstanding amount of 0.74Rs since I was not communicated and there was no way to pay the same.

                      Later in last month when i took my cibil report i got to know that they have made written off for certain Paisa.

                      I request concerned team to rectify my cibil report. I am holding an account since 10years.
                      Jan 22, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 20, 2021
                      Axis Bank Customer Care's response
                      Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        D
                        Devendran Balasubramani
                        Dec 17, 2021
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                        Address: NO : 108, KONGIAMMAN NAGAR

                        Dear sir,
                        iam not using credit card and account of customer ID[protected] with out using one account and not having credit card how they put money and ask to pay i compliant 2 years back to customer care to close my credit card unused they assure your credit card all closed not how it will open they charge 1180rs to pay i already raise a compliant to customer care but they not solve my compliant they simply cheat customer annual fees, etc with out having card and no transaction in account how account will active . so please take necessary steps to solve my credit card due to nill amount and closed account if they open with out my knowledge my resolver compliant number RES 7285512
                        Axis Bank customer support has been notified about the posted complaint.
                        Dec 20, 2021
                        Updated by Devendran Balasubramani
                        Dear sir,
                        As your terms and condition we tried my register mobile number([protected]) to customer care regarding my credit card statement one inactive account how credit card statement come and amount put .They replied account is inactive only and i ask why i should amount pay iam not having card and account also they are not able to answer my question and divert call to ivr manual i wait for more than 20mins no reply from customer care its chargable call full of waste money and time . here i enclosed my statement, customer care recording answer and my chargeable call you will be refund the money

                        Dec 20, 2021
                        Updated by Devendran Balasubramani
                        Dear sir,
                        my current mobile number for communication for futher [protected]

                        thanks&regards
                        devendran
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                          S
                          Shrijaa verma
                          Dec 17, 2021
                          Resolved
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                          Resolved

                          I received a call today on my personal number from a girl. The contact number [protected].
                          She confirmed that she is calling from Axis Bank. She knew my name and that i am a user of Axis bank credit card. She mentioned that because I have most of my transactions from credit card and i have good cred score I have been given "exclusive" rewards on my credit card.
                          She asked me to confirm the logo colour at the right end corner of the card. She tried to convince me saying that she will not ask any other confidential detail from me ask she already has those. And she just wants to confirm I'm the correct user. When I tried to bluff her back by giving her wrong colour of the card she got annoyed and cut my call. This should be reported and taken action against. I have mentioned mobile number for reference.
                          Jan 20, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 18, 2021
                          Axis Bank Customer Care's response
                          Hi, we assure you that Axis Bank does not ask for any account/card related information. Please be cautious and avoid sharing any account details with anyone. Regards, Team Axis Bank.
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                            M
                            msmanveersingh
                            Dec 17, 2021
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                            I received a message on 15th December 2021 from axis bank stating that, “ Congratulations, welcome to Axis Bank Credit Cards! Your Application for Axis Bank Credit Card is approved. The card details will follow shortly”. However there was no further details of the card provided, also for some reason the application tracker on the bank website doesn’t work either.

                            Name: MANVEERSINGH KHAITAN
                            DOB: 29/08/1997
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sajid Gulabmiya
                              from Una, Gujarat
                              Dec 16, 2021
                              Resolved
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                              Resolved

                              Dear Sir,
                              I have got new credit card and therefore I tried to generate pin from your app at there I got message in control centre that your service is disable so I tried to enable it but due to some reason I cannot click on the menu after that I tried to generate pin by calling your customer care at there I got message of credential not valid I don't know how to generate pin please help me to do the needful waiting for your reply.
                              Jan 22, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 18, 2021
                              Axis Bank Customer Care's response
                              Hi, we wish to inform you that to generate PIN for the first time, please visit the Branch, Call our Phone Banking numbers or generate PIN at the ATM. Regards, Team Axis Bank.
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                                M
                                Mrs Traders
                                Dec 16, 2021
                                Resolved
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                                Resolved

                                I have withdraw money from expert option trading platform on (dec 2)the amount valued is (*267000*) I have used debit card withdraw option to withdraw my money my debit card number is ([protected]) the expertoption company have gave me a reference number that they have bean sent money from our side (75332991337002912624054, 75332991337002912633659, 75332991337002912628584 ) I have went to my axis bank branch and meet the manager and explained about my problem manager says I dono where to find this
                                Dec 16, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Dec 16, 2021
                                Updated by Mrs Traders
                                I have withdraw money from expert option trading platform on (dec 2)the amount valued is (*267000*) I have used debit card withdraw option to withdraw my money my debit card number is ([protected]) the expertoption company have gave me a reference number that they have bean sent money from our side (75332991337002912624054, 75332991337002912633659, 75332991337002912628584 ) I have went to my axis bank branch and meet the manager and explained about my problem manager says I dono where to find this

                                Dec 16, 2021
                                Updated by Mrs Traders
                                They are cheating I not got resolve of my problem
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                                  S
                                  shyam4560
                                  Dec 16, 2021
                                  Resolved
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                                  Resolved

                                  In Mobile Axis Bank App when I check for upgrade credit card offer or apply for new credit card or check for limit increase always shows error message. screenshots of error massage attached. It seems since when I have started use credit card. many times complains but every time said check after sometime It will be resolved but could not resolved yet.
                                  +2 photos
                                  Jan 18, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 18, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we request you to uninstall and reinstall the application and try again & share the feedback with us. Regards, Team Axis Bank.
                                  I have tried already but It seems every time. Customer care said your card is pre -approved so No offer or limit increase function works for you!
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                                    Mrs Traders
                                    Dec 16, 2021
                                    Resolved
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                                    Resolved

                                    I have withdraw money from expert option trading platform on (dec 2)the amount valued is (*267000*) I have used debit card withdraw option to withdraw my money my debit card number is ([protected]) the expertoption company have gave me a reference number that they have bean sent money from our side (75332991337002912624054, 75332991337002912633659, 75332991337002912628584)
                                    Jan 21, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dec 16, 2021
                                    Updated by Mrs Traders
                                    They are cheating I not got resolved my problem
                                    Verified Support
                                    Dec 17, 2021
                                    Axis Bank Customer Care's response
                                    Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.
                                    I have went to my axis bank branch and meet the manager and explained about my problem manager says I dono where to find this
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                                      R
                                      ravi4bobby
                                      from Vijayawada, Andhra Pradesh
                                      Dec 16, 2021
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                                      My A/c is unauthorizedly debited with Rs.10, 000 and Rs.5, 000 on 16/11/2021. The same was reported by me to the branch in person. My grievance is not resolved in spite of reporting for a 2nd time with your Greenlands Branch, Begumpet where my A/c is existing. My amount is not refunded to the A/c in spite of the promises made by the Branch staff. Please resolve immediately.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Kishan Patro
                                        from Hinjilicut, Odisha
                                        Dec 16, 2021
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                                        Address: AT/PO:- KANCHURU,PS:-HINJILICUT,PREMISES OF GRAM PANCHAYAT KANCHURU GANJAM ODISHA - 761102

                                        I had purchased 4 products from Amazon India by using my axis bank debit card on 2nd November 2021 with subtotal of rupees 3196 but I paid 3045.99 rupees because my card was eligible for 150 rupees instant discount . After that transaction amazon sent me 300.1 rupees amazon pay balance cashback.Till that everything was fine but after that I returned one of product which was costed around 2199 but amazon deducted that amazon pay balance cashback and initiated a refund amount of rupees 1867.38 on 19th November but still that amount doesn't reflects on my account.So my humble request to you please concern my query.

                                        I hereby attached appropriate documents regarding my issues.
                                        Amazon has also sent me
                                        the bank reference no - VCORY6LA0000KV9VNY8E

                                        Bank Name. AXIS BANK LTD
                                        BANK IFSC CODE. UTIB0002262
                                        BRANCH NAME . KANCHURU GNJ OR
                                        BANK ACCOUNT NO . [protected]
                                        DEBIT CARD NO . [protected]


                                        Mobile No - [protected]

                                        So I humble request to you please resolve my issue. I hereby attached appropriate documents.
                                        Axis Bank customer support has been notified about the posted complaint.
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