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Axis Bank Complaints & Reviews

2.6
Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 68

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J
jazzohar
Dec 26, 2021
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Whenever i tried for online transaction with my debit card it gives error that mobile number was not updated please go to nearest branch.
i go to branch 5 times but every time they say that the mobile number is updated please help me.
Axis Bank customer support has been notified about the posted complaint.
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    M
    Md Faheem Imran
    Dec 24, 2021
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    My account balance is been deducted without any information or confirmation
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Sahil sheliya
      from Surat, Gujarat
      Dec 24, 2021
      Resolved
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      Resolved

      Address: A99 mahalaxmi soc punasimada road surat

      There have been several unknown deduction from my account took place through this TIPS/SCG/MCC/22.12.21/OM PETROLEUM. And it is clearly not authorised by me or my joint account holder please do something immediately and stop this deduction and also i want all my money to be refunded.
      Feb 5, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 27, 2021
      Axis Bank Customer Care's response
      Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.
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        J
        jnyany
        Dec 24, 2021
        Resolved
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        Resolved

        I am not able to recharge my fastag because of some KYC issue, and when I called customer case just update PAN and after 15 min things should be fine. There you go, it was just the beginning of the problem. Called again but customer had no other option, then sent multiple emails to etc.management but team have not responded even after almost a day. I don’t need to explain the problem I face on highway due to this.
        Jan 30, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 27, 2021
        Axis Bank Customer Care's response
        Hi, we request you share with us the interaction id for us to assist you further. Regards, Team Axis Bank.
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          N
          Nikesh Maskatwala
          Dec 24, 2021
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          Respected sir/madam,
          i have paid so much interest in axis bank credit card since last 2 year,
          but still my outstanding amount grater than my axis cc limit, im in trouble now i want to settlement now as less as amount.
          because of my job which is drop down for the last 4 month.
          Axis Bank customer support has been notified about the posted complaint.
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            D
            durgesh_ktiwari
            Dec 24, 2021
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            I availed loan on floating interest basis during Feb 2018. I checked recently that the interest rate on my loan is 7.45% whereas Axis bank is providing loan at 6.7%. Although my account shows floating rate, the rate is not being revised by the bank as per latest rates.
            Axis Bank customer support has been notified about the posted complaint.
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              A
              aditya01
              from Delhi, Delhi
              Dec 23, 2021
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              I am writing this email to seek help in payment of my brother's credit card due which he is unable to pay at this time.
              I got a call from someone in the Axis bank credit card department (i am guessing he was a collection agent). He asked for one installment promising for a settlement after that. Now he is not responding at all. And i really need help in this matter. Please call me at :- [protected]
              ===================================================
              Below is the agent ph number: [protected] Name:- Tyagi

              Thanks and Regards,
              Aditya Dayal
              Mob- [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Ankurdunu
                from Nalbari, Assam
                Dec 23, 2021
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                Address: Churchuri, Nalbari, Assam 781303

                Sir, 20 dec 2021 someone said to he want pay for my bycycle from olx. And wrongly deducted money from my account at your branch UTBI0000000,
                Reference I'd [protected]. Branch code is showing invali. This was a fraud transaction .
                Sir, I request honour to hold the account of this fraud and refund my money to my account at the vice versa.
                Your faithfully
                Ankur Hazarika
                S/O Babita Hazarika.(a/c holder)
                Axis Bank customer support has been notified about the posted complaint.
                Dear OLX User,

                Greetings from Team OLX!

                We completely understand your situation and apologize for the inconvenience caused.

                It would be great if you could share the contact details of the person that you are referring to.

                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                We look forward to serve you better.
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                  A
                  AHLEBAIT SERVANTS
                  Dec 22, 2021
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                  Address: Chandpur

                  I am having savings bank account in axis bank and from the last 4 days i am unable to do online transactions from axis mobile app and Google pay and on other platforms also as it is showing that beneficiary account is frozen
                  Axis Bank customer support has been notified about the posted complaint.
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                    M
                    Muthuraman.S
                    from Chennai, Tamil Nadu
                    Dec 22, 2021
                    Resolved
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                    Resolved

                    Dear Sir,
                    Name: S.Muthuraman
                    Card No.; [protected]
                    Contact No.: [protected]
                    Address: 12/12 Subburayan Nagar 2nd street, Kodambakkam, Chennai 24.
                    W.r.t above details, here with brought to your knowledge that
                    1. Card settlement letter received for Rs.4, 00, 500 on 03/11/2020
                    2. 1st Installment Payment is made Rs.1, 10, 000 on 06.11.2020
                    3. 2nd Installment Payment is made Rs.75, 000 on 09.12.2020
                    Due to Pandemic issue, office is locked and no salary, unable to continue the installment
                    4. As per Axis Bank representative advice, Stabilization payment Rs, 22500 is made on 17.03.2021 and
                    Rs.22000 is made on 17.04.2021.
                    5. As per Axis Bank Representative Advice, broken settlement is generated and then payment is made Rs.151000 on
                    07.07.2021.
                    Based on your representative advise, all the payment related with settlement is made and its transaction details are enclosed for your reference. But so far not received NOC letter.

                    Request you to release the same.

                    S.Muthuraman
                    Feb 6, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 24, 2021
                    Axis Bank Customer Care's response
                    Hi, we wish to inform you that we have raised your concern via service request number 71171811 and you shall be responded shortly. Regards, Team Axis Bank.
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                      R
                      rashu20
                      from PUNE, Maharashtra
                      Dec 21, 2021
                      Resolved
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                      Resolved

                      Hi i have paid my credit card dues 32, 081 my limit of card is 40, 000Rs . Then again they have charged me 1378 today that on 21 St Dec . I have paid all dues . I will not pay this kindly take actioi want to closed my credit card
                      Feb 5, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Dec 21, 2021
                      Updated by rashu20
                      Kindly reply I won't pay any extra
                      Verified Support
                      Dec 23, 2021
                      Axis Bank Customer Care's response
                      Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        Y
                        yadav_cl
                        Dec 21, 2021
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                        A wrong transaction happened on 26/08/21 and 27/0721 from my IDBI A/c to UPI ID: chhote.[protected]@axisbank instead of chhote.[protected]@axisbank.
                        The transaction ID: Date Amount
                        [protected]: 26/08/2021: Rs. 25000/-
                        [protected]: 27/08/2021: Rs. 25000/-
                        I have request the Axis Bank to refund the money but no action is initiated by the bank till date, complaint was logged through IDBI Bank, -Indore branch, and communicated to Axis Bank CRS, operation head and branch head of Axis Bank -Mohali, where the chhote.[protected]@axisbank, account holder belong .
                        I have been requesting and taking continuously follow-up through mail from the Axis Bank, but not getting any solution nor refund of the amount
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          ankush2021
                          from Pune, Maharashtra
                          Dec 20, 2021
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                          Address: Axis Bank, Loan Centre Pune East

                          Today I visited Axis bank Chandan Nagar Kharadi branch for loan inquiry.

                          There is one consumer loan from axis bank which is reflecting on my cibil report - I was talking with Mr. Chavan there and his response was not welcomed. He was not paying attention to customer query as well.

                          and Straight forward said talk to manager if need more details or do whatever you want.
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            ankush2021
                            from Pune, Maharashtra
                            Dec 20, 2021
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                            Hi Team,

                            I have been taking follow-up with Axis bank team since more than one month - but no is taking the required action. They are just guiding visit here and there only.

                            Even they are not ready to register the service request as well but after lots of request - I logged service request with them but without any proper rustication or reason they directly declined the request and closed it.

                            I have provided all the required details / documents but still they are not taking any action.

                            Below are the two service request which i have raised:
                            Service Request ID : 16333402, 16470573

                            Regards
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sibasish 9938
                              from Balugaon, Odisha
                              Dec 20, 2021
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                              I left axis bank 28oct 2021.I was not creating my PF account.I got my F and F settlement but could not get my PF balance.How can I get my PF balance.
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                Shivendratest
                                Dec 20, 2021
                                Resolved
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                                Resolved

                                Hi Sir,

                                I find each month Axis bank end team deducting money from my account.
                                Back end team not informing and making -ve my account and deducting money without informing me.
                                It's Fraud that withdraws money from my account.
                                Even because of this my Loan EMI they are making a miss and charging a late fine for that also.
                                Even for the Oct month Emi, I made the payment because -ve shown by the bank back-end team and I don't want to miss EMI so I paid after a few hrs of waiting
                                Still, they deducted let fine charge and Consolidated charge.
                                How long they will do this fraud again today deducted Rs 200 + GST
                                Expecting Refund of Rs 711 and 3 months consolidated Charges.

                                Thanks
                                Shivendra
                                Jan 21, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 20, 2021
                                Axis Bank Customer Care's response
                                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  A
                                  akshay98454
                                  Dec 20, 2021
                                  Resolved
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                                  Resolved

                                  I have on[protected] consolated charges of 1002.61 and 18% gst to that also and this year total numberof consolated charges around 2100 rs so please help with my problem there should be limit
                                  Jan 21, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Dec 20, 2021
                                  Updated by akshay98454
                                  this is screenshot of my statement of account

                                  Verified Support
                                  Dec 21, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                    M
                                    Muthuraman.S
                                    from Chennai, Tamil Nadu
                                    Dec 20, 2021
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                                    Credit card payment is settled based on their letter and communication on 7th July 2021. when i moved for NOC certificate, after 45 days, they are silent and now 8th December 2021, again some other axis bank representative given torture that balance payment has to be pay around 167000.
                                    card No. [protected]
                                    Name; S.Muthuraman
                                    Location Chennai
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 21, 2021
                                    Axis Bank Customer Care's response
                                    Hi, we request you to DM us the contact numbers from which you have received the calls, to check and provide further assistance. Regards, Team Axis Bank.
                                    Dec 22, 2021
                                    Updated by Muthuraman.S
                                    [protected]
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                                      R
                                      Raj dedanadan
                                      from Varanasi, Uttar Pradesh
                                      Dec 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: 1043 KRISHNA NAGAR BAGU, VIJAY NAGAR, GHAZIABAD
                                      Website: Whatsapp

                                      What is your problem? Why you disterb me previously six months. Why you debited each months many amounts? Previous month you taken my 2500 rupees by the name of charge. I have submitted application in sector 63 branch for close this fraud bank account. But you didn't close it. Why? In this current month you again charge, and my account in -549 rupees. I tell you several time, it's my salary account, not your piggy bank. You cheat and fraud by customers. I think, I'll taken very hard action about your bank activities. Claim against your bank on social media, TV news, RBI, News paper, Google and every plateform where damaged your reputation.
                                      Jan 21, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 21, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                        pratish jadhav
                                        Dec 19, 2021
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                                        Address: Mumbai

                                        I'm not your secret Santa, that you have taken 1600/- as a gift from my account as a consolidatory charges this Christmas. #FraudCharges #pathetic #Cheater
                                        Axis Bank customer support has been notified about the posted complaint.
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