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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
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Axis Bank reviews & complaints page 66

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S
Surendhar D
Jan 8, 2022
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Why I am getting an SMS that my registration has been terminated visit to the nearest branch and they said talk to the customer support. where should I go now. Actually I have submitted a fraud complaint and my card has been blocked itself while the fraud transaction has been happened, now I have recieved the new card and when I am trying to register to the application it says that it is terminated what to do now. Branch has no idea to resolve this problem
+1 photos
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2022
Axis Bank Customer Care's response
Hi Surendhar, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
Jan 11, 2022
Updated by Surendhar D
[protected] here is my registered mobile number
Jan 31, 2022
Updated by Surendhar D
Any updates on my complaint.. please resolve it As soon as possible
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    SamKM
    Jan 7, 2022
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    Address: BOMBAY

    Dear ceo abhishek, u/ur staffers avoided completely to mention exact legal name of the intentional criminal, after 3 clear reminders, n further, you challenged me to go legal, ur manager nancy c. deliberately didn't reply with the "full legal name of the criminal suspect" to initiate saving account(s) using my #, 70115183**
    email used to initiate grievance that was suppressed by nancy, ceo abhishek is, swadh***[protected]@yahoo.com

    to conclude, i never used services from axis, ever whereas received repeat texts stating to deposit fund to keep the account active. awaiting replies from the local police authorities after submitting a criminal case corresponding to this matter.
    Axis Bank customer support has been notified about the posted complaint.
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      Peravali Rambabu
      Jan 7, 2022
      Resolved
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      Resolved

      Address: Hyderabad

      Hi, My self Peravali Rambabu, iam from Hyderabad, actually my issue is i dont have any Axis bank credit card, but from last three months this Axis bank people are daily doing the robo calling for payment, and i have sent a mail to axix bank customer care but no response from them.

      Still daily they are doing 4 to 5 calls by robo,

      So i dont want bare this tourcher, so requesting you kindly look in this and please do needful.
      Feb 13, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 08, 2022
      Axis Bank Customer Care's response
      Hi, we request you to DM us your contact number on which you have received the calls along with the contact numbers from which you have received the calls, to check and provide further assistance. Regards, Team Axis Bank.
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        sujatha vkmv
        Jan 7, 2022
        Resolved
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        Resolved

        Address: Motinagar

        Hello Team,

        Need your help regarding debit card charges levied by axis bank for not even having a debit card linked to my account. Attaching my bank statement as well as debit card not linked message from axis bank app.

        Thanks,
        Sujatha
        +2 photos
        Feb 9, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 08, 2022
        Axis Bank Customer Care's response
        Hi, we wish to inform you that the referred amount debited towards dues of credit card ending with 1181 as auto debit service is active on your credit card. Regards, Team Axis Bank.
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          J
          Jothi Basu
          from Chennai, Tamil Nadu
          Jan 7, 2022
          Resolved
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          Resolved

          Website: www.axisbank.com

          Hi

          The bank is fooling around the customers by not mentioning the additional charges before they deduct from the customers.

          The bank has deducted money from my saving account linked with my credit card without any prior information. I used to get mails for every other transaction from Axis Bank. But, for this BRN payment, I haven't received any mails from them.

          A deduction of rs 1994.42 (Brn-pymt-card-[protected]) is done on 05.01.2022 from my account without prior information and there is no intimation of this deduction as well.

          The bank is looting the customers.
          Feb 9, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 08, 2022
          Axis Bank Customer Care's response
          Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            J
            Jaya lakshmi...,,
            Jan 6, 2022
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            I have returned my order i.e, akiara-electric handy sewing machine, and Amazon has initiated my refund but I didn't received my refunded money to my bank account
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
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              PrasenjitDey7316
              Jan 6, 2022
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              Address: ARAMBAGH BLOCKPARA hooghly

              The issue that I have experienced was: i have deposited money 48 thousend in the ATM macine but not in the account

              It occurred on: 6/01/2022

              i didn't get my money account check the kindly sir

              I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
              Yours faithfully,

              Prasenjit Dey

              : [protected]
              :

              ARAMBAGH, BLOCKPARA HOOGHLY
              ARAMBAGH
              712601
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
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                PrasenjitDey7316
                Jan 6, 2022
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                Address: ARAMBAGH BLOCKPARA HOOGHLY

                The issue that I have experienced was: i have deposited money 48 thousend in the ATM macine but not in the account

                It occurred on: 6/01/2022

                i didn't get my money account check the kindly sir

                I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
                Axis Bank customer support has been notified about the posted complaint.
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                  afthab ks
                  Jan 6, 2022
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                  From my account total debited unauthorized transation of rs 8558 . it was mentioned as ecom/pur/Google ads90 .. Dear axis bank if you cant even protect customers money, why should you called as bank .. I raised many complaints regarding this, till now there is no single response from banks side . the amount is debited with out even getting an otp confirmation . when I searched some forum the same thing happened with the axis bank customers . I will attach my screen shot .
                  +1 photos
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                    K
                    Kavuru Rajesh
                    Jan 6, 2022
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                    Address: 7-14 Near satya sai public school deverapalli west godavari district, 7-14

                    Hi Team,

                    I don't know exactly for what money got deducted.
                    At starting they mentioned it's free account no need to Pay any amount for this.
                    Could you please resolve this asap
                    Feb 7, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 07, 2022
                    Axis Bank Customer Care's response
                    Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      A
                      ankushkhatakar
                      from Pune, Maharashtra
                      Jan 4, 2022
                      Resolved
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                      Resolved

                      Axis Bank deduction of brn-pymt-card done without prior information

                      Hi

                      The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

                      The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

                      A deduction of rs 1792 (Brn-pymt-card-[protected]) is done from my account without...
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                      S
                      Soutrik
                      Jan 3, 2022
                      Resolved
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                      Resolved

                      Amount was deducted but payment failed

                      Hi AXIS Team,

                      I had tried to make a payment of 30035 to enps using my axis debit card. The amount got deducted but the transaction failed .PFA the receipt from enps and the statement for my savings account attached. Please reverse the
                      Transaction and thus oblige....
                      +2 photos
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                      Alpeshkumar Prajapati
                      Jan 3, 2022
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                      I took Personal Loan from yes bank as their ROI is low than Axis Bank. But as my salary account in Axis bank, my instalment is deducted from Axis bank. So, Axis Bank charge Rs. 25 per instalment from my account. Also give justification that you take loan from Axis than we will not deducted Rs. 25. This is unacceptable, no bank takes this type of charges. Only Axis bank do this. Also, by this they are forcing us to take loan from their bank. But this is our right to freedom that we can take loan from any bank which gives us lowest ROI. this is our Right. Bank should pay them from our account. This is their service duty. They are not giving bank money those are our saving money.
                      I want to complaint against this dictatorship of Axis Bank.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Shankpiya
                        from Vadodara, Gujarat
                        Jan 1, 2022
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                        Address: Tarsali Vadodara

                        There team,
                        I am priyanka, I am working axis bank and I was on maternity leaves my leaves has been completed on 29th September 21, I have informed my supervisor on 27th September 21 that I am applying for sabatical leaves as my baby is prematured and I need to take care for him through official email than I went to branch for applying leaves my supervisor told me he will do the entry once he get free I don’t need to stay there I can go home so I came to home and after sometime I got one warning mail from hr regarding unauthorized leaves I called my supervisor and tell him about email and he was also in cc on that email, he told me don’t need to worry he will update in system than I relief but after some days I got again mail from hr regarding same unauthorized leaves, I called him again and he assisted me that he will do necessary entry that day only, sudenly I got mail from hr that I have been terminated from job due to unauthorized leaves and I called to hr he said they can’t do anything now bcoZ system has terminated me, but I don’t understand one thing I have already informed to hr and supervisor about sarbatical leaves through emails and call and my supervisor did not bother to entry I system after my so many reminders so how can company terminate me from my job ever I don’t have any ill response behavior time to time I did inform hr and supervisor still they haven’t done anything it’s not my fault I need clearification for this and they have to resume me back on my duty

                        Priyanka
                        Axis bank Ltd
                        Tarsali
                        Axis Bank customer support has been notified about the posted complaint.
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                          baiju_p
                          Dec 30, 2021
                          Resolved
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                          Resolved

                          Address: Bangalore

                          I am getting many unsolicited marketing calls from AXIS bank for credit card/ personal loan. My mobile number is registered in DND registry, still alls keep coming. Even to my earlier office number ( land line), such calls are coming and disturbing the staff over there.
                          Will this stop, if I cancel my account with AXIS bank? I am ready to cancel the account, if this horrible calls can stop.
                          I request people, to be careful about, opening account with AXIS bank, as it will be like inviting unstoppable marketing calls to your moble/ landline.
                          Feb 5, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 01, 2022
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused. To stop receiving promotional calls or messages, you may register your number for National Do Not Call Registry (NDNC). Further, we request you to refer to the following link https://www.axisbank.com/do-not-call-registry to register for DND. Regards, Team Axis Bank.
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                            Silambarasan Palani
                            from Coimbatore, Tamil Nadu
                            Dec 30, 2021
                            Resolved
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                            Resolved

                            My application reference number is C1-[protected]-C1. plz let me know the status of my credit card and when it will be delivered
                            Feb 2, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 01, 2022
                            Axis Bank Customer Care's response
                            Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/Cards-Credit-ApplicationRelated-3.aspx to check the status of credit card application. Regards, Team Axis Bank.
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                              Sandhiya m
                              from Chennai, Tamil Nadu
                              Dec 30, 2021
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                              Address: No 82, Dr Radha Krishnan Salai, CIT Colony, Mylapore, Chennai, Tamil Nadu 600004

                              I order a product from amazon on 10 June and the order was cancelled and the amazon issued a refund to me on 18 October which was expecting to be reflected in my bank account on 23 October 2021 but still i was not received the refund . I have the refund reference number which was given to me amazon when they initiated the refund. I attached the photo of amazon confirmation mail along with the reference number.
                              +2 photos
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 31, 2021
                              Axis Bank Customer Care's response
                              Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                              Jan 03, 2022
                              Updated by Sandhiya m
                              Hi - any update???
                              Jan 03, 2022
                              Updated by Sandhiya m
                              Okay. Phone Number is [protected]
                              Okay. Phone Number is [protected]
                              no updates???? what a shame...
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                                Poojasinha213
                                from Ambikapur, Chhattisgarh
                                Dec 29, 2021
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                                Address: Ambikapur, Pg collage, Pg collage

                                My brother-in-law works in Axis Bank and customers are customers, my brother-in-law tells that talking to Batsuluki by opening branches till 11.12 pm abuses the life of Axis Bank employees and even leads to their dismissal. Let us also threaten, the worst bank is Axis Bank. Branch of Ambikapur, Chhattisgarh
                                Axis Bank customer support has been notified about the posted complaint.
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                                  unproof web
                                  Dec 28, 2021
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                                  Address: new delhi

                                  To
                                  The Manager/HR
                                  AXIS BANK
                                  New Delhi

                                  Sub - Application for closing the account

                                  Respected, Sir/Madam

                                  My name is Manoj Singh Rawat and I am sending this mail for this. I had a Mail by your bank.
                                  I had received a mail from your bank in which Rs 300 has been levied for debit card services charges.
                                  My account number is [protected]. (IFSC CODE-UTIB0000049)

                                  Please let me know that no account was opened by me in your bank.

                                  I am sharing with you some things.

                                  While joining a company, the company fed our account. On the second day I said that person on the phone that I have not joined the company. Please close my account. At that time your Axis Bank candidate had said that, this is a current account, it will be closed automatically. But this account has not been closed by you. And now you have given money in deduction around 300 rupees. Which happened because of your mistake.
                                  I august to you please close this account.
                                  I am resident o[censored]ttarakhand and I cannot come to Delhi to close this account. And it is not impossible for me to come in this time of COVID.
                                  I have also sent mail to your corporate team but I haven’t got any response yet.
                                  I have also sent this mail to your CEO.
                                  If no action is taken by you on this then I will have to make a complaint to RBI.
                                  Because one cannot suffer in compensation for the mistake of another.

                                  Thank you
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    DikshaDK
                                    from Bengaluru, Karnataka
                                    Dec 28, 2021
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                                    Resolved

                                    Unable to login to net banking

                                    My father is unable to log in using the user id and password which he has been using for the past 2-3 years.

                                    The error messages are different everytime
                                    1. Invalid details entered
                                    2. User not active etc

                                    When we try to enable user id it says
                                    1. KYC not done
                                    2. User already active

                                    When we try to change the password it says
                                    1. Entered details doesn't match the KYC...
                                    +3 photos
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