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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
Complaints 13011
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Axis Bank reviews & complaints page 66

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J
Jaya lakshmi...,,
Jan 12, 2022
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I have returned my order and requested refund and Amazon has initiated my refund but I didn't received any refund to my bank account
Feb 14, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2022
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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    Jaya lakshmi...,,
    Jan 12, 2022
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    I have returned my order and requested refund for that order . Amazon has initiated my refund but I didn't received it
    Axis Bank customer support has been notified about the posted complaint.
    Jan 12, 2022
    Updated by Jaya lakshmi...,,
    I have still didn't received my money

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      Selvarani k
      from Chennai, Tamil Nadu
      Jan 11, 2022
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      Address: no 37 , karumariyamman koil 3rd cross street, mg nagar , taramani

      This is regarding the UPI transaction which I did on Jan 01st, 2022 of Rs. 20000 via Google pay.
      The transaction got successful from my end and the amount got debited from my savings bank account (CITI Bank) but the merchant didn't receive the amount in his account. Due to this, Payment not received my beneficiary ( Friend).

      After so many follow-ups with the CITI bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

      Beneficiary Bank: Axis Bank
      Beneficiary Name: Jax beacon
      Beneficiary Account No. : [protected]
      Beneficiary IFSC: UTIB0000000

      After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.and my Beneficiary ( friend ) told . I Don't have this bank account.

      Please help me in getting my money back into my CITI bank account.

      The transaction details have been attached for your reference.
      Axis Bank customer support has been notified about the posted complaint.
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        M
        Megha Tripti
        Jan 11, 2022
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        My name is megha tripti I left organization on 10th December and join another organization I am trying to contact HR and My ex reporting boss but they have not bothered to give my Reliving letter and F&F . The company clearly till the time I will not give my Reliving letter they will not pay my salary. TRIED calling put mails but no response Goin and sitting long hours no response. I know it is one of the worst place to work bad behavior of seniors, but forex employees too they have bad and ruthless behavior. I am fed up now.
        Feb 19, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 17, 2022
        Axis Bank Customer Care's response
        Hi Megha, we request you to share your contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
        My name is megha tripti I left organization on 10th December and join another organization I am trying to contact HR and My ex reporting boss but they have not bothered to give my Reliving letter and F&F . The company clearly till the time I will not give my Reliving letter they will not pay my salary. TRIED calling put mails but no response Goin and sitting long hours no response. I am fed up now. Now I'm going to take it very seriously.
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          M
          manoj45001
          from guntur, Andhra Pradesh
          Jan 11, 2022
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          Resolved

          Dear team,
          Hi Manoj Kumar here, ([protected]) I have settled my credit card in Previously.
          I had the proof. But still the bank is unable to send me the "noc" for the same.
          Please dont tell me the standard process, i already gone through that.
          I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
          Number: [protected]
          When can i expect the noc letter from your end???
          Jan 13, 2022
          Complaint marked as Resolved 
          Thanking You for Support. Noc Recevied.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 12, 2022
          Axis Bank Customer Care's response
          Hi, we wish to inform you that we have raised your concern via service request number 71484012 and you shall be responded shortly. Regards, Team Axis Bank.
          Jan 13, 2022
          Updated by manoj45001
          Thanking You for Support. NOC Received.
          Verified Support
          Jan 18, 2022
          Axis Bank Customer Care's response
          Hi, thank you for confirming that the issue has been resolved :) We are always open to provide you with the best possible support and services. Regards, Team Axis Bank.
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            C
            chetana 1
            from Udupi, Karnataka
            Jan 11, 2022
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            Address: Goregaon west, Mumbai

            This is very old car loan in Axis Bank, Mumbai.

            I requested for the car loan closure certificate from Axis Bank at Pune. They accepted it and they have given the certificate. But the entry in the certificate has lot of mistakes Registration No. is wrong, Engine No. is wrong and Chasis No. is wrong, accept for the name of the customer and the car model.
            Now I need correct NOC from the Bank as I need it.
            Loan Account is closed in 2012.

            So, please go through the complaint. and do the needful.
            Feb 13, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 12, 2022
            Axis Bank Customer Care's response
            Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              gnanam_ca
              Jan 10, 2022
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              Incorrect internet calculations made on my credit card outstanding, I have resigned the request for the same but no one is responding properly about how the internet is calculated. Also customer service executives is not responding properly and keep on disconnecting the call.
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 11, 2022
              Axis Bank Customer Care's response
              Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              Jan 13, 2022
              Updated by gnanam_ca
              [protected], please note, currently I’m in Canada so I will not be reachable on this number, so please update here or drop me an email
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                E
                Ex-emp123
                Jan 10, 2022
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                My last day in axis bank was 16 Oct 2021.
                It's been more than two months and I haven't received my relieving letter or my final settlement yet. Have been mailing HR & manager from last 3 weeks yet no response from them.
                Is this how ex-employees are treated at Axis bank?
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  sunny sarje
                  Jan 9, 2022
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                  Address: Aurangabad

                  I have made a rent payment on Paytm using my credit card and it was failed and the refund status shows successful but I haven't received the money back in my credit card
                  Transaction date[protected]
                  Time 10.07 am
                  Thanks
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Sakshi000
                    Jan 8, 2022
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                    Address: Delhi

                    I applied for flipkart axis card on app and then received multiple calls everyday saying your application has been approved and you just need to complete few formalities like giving your adhaar no and signing the document and after a week you will receive your credit card. I refused many times saying now i dont want the card but after their multiple calls i agreed to sign the document. Then after a week they sent a mail your application has been rejected. How can they reject an application which was already approved (as per their calls) and for which i was communicated that after signing this you will receive the card ( i wasnt even told that this will go through approval or rejected) . Why such misinformation and wastage of my time?? I wouldn’t have applied if I would have been told that the application can be rejected, i was given wrong information that the application is approved.
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 09, 2022
                    Axis Bank Customer Care's response
                    Hi Sakshi, we wish to inform you that the Axis Bank Credit Card application is approved or rejected as per banks internal norms. Regards, Team Axis Bank
                    Jan 12, 2022
                    Updated by Sakshi000
                    But then why was I receiving calls everyday saying your pre approved card is ready you just need to give your aadhar number and card will be dispatched???
                    Jan 12, 2022
                    Updated by Sakshi000
                    Did you even understand what my complaint was? I am complaining about rejection. My problem is why was i forced to apply for this card on the basis of assurance tht i will receive it within a week. I was not even told that it might be rejected.
                    Jan 12, 2022
                    Updated by Sakshi000
                    Misinformation is fraud
                    Jan 15, 2022
                    Updated by Sakshi000
                    Pl respond
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                      Siva Thirinavukarasu
                      Jan 8, 2022
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                      I have opened a salary account from them on 2020. They opened a Demat account without my consent and they are trading money with my money. I can't believe there hasn't been an major backlash on this topic yet, seems like a lot of banks do it nowadays, even SBI.

                      @axisbank, please help me resolve this.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Pradeepr21
                        Jan 8, 2022
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                        I have been facing issue with axis bank from past 6 months when everytime they have looting me with different different charges, first they have looted me with 7k rs for credit card which I haven't even seen and not even physically received, after so many complain also they haven't listened to me and increase the amount so at last I have paid the money by taking from my friend because I was jobless due to covid, now again they have started doing same with finone charges, I don't know what is this and whenever I am trying to take help from customer service they are not helping and asking me to connect here and there, there calls are chargable and after call also not getting solutions, please help me out with this fraud bank
                        Feb 9, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 09, 2022
                        Axis Bank Customer Care's response
                        Hi Pradeep, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                          Surendhar D
                          Jan 8, 2022
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                          Why I am getting an SMS that my registration has been terminated visit to the nearest branch and they said talk to the customer support. where should I go now. Actually I have submitted a fraud complaint and my card has been blocked itself while the fraud transaction has been happened, now I have recieved the new card and when I am trying to register to the application it says that it is terminated what to do now. Branch has no idea to resolve this problem
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 09, 2022
                          Axis Bank Customer Care's response
                          Hi Surendhar, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                          Jan 11, 2022
                          Updated by Surendhar D
                          [protected] here is my registered mobile number
                          Jan 31, 2022
                          Updated by Surendhar D
                          Any updates on my complaint.. please resolve it As soon as possible
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                            S
                            SamKM
                            Jan 7, 2022
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                            Address: BOMBAY

                            Dear ceo abhishek, u/ur staffers avoided completely to mention exact legal name of the intentional criminal, after 3 clear reminders, n further, you challenged me to go legal, ur manager nancy c. deliberately didn't reply with the "full legal name of the criminal suspect" to initiate saving account(s) using my #, 70115183**
                            email used to initiate grievance that was suppressed by nancy, ceo abhishek is, swadh***[protected]@yahoo.com

                            to conclude, i never used services from axis, ever whereas received repeat texts stating to deposit fund to keep the account active. awaiting replies from the local police authorities after submitting a criminal case corresponding to this matter.
                            Axis Bank customer support has been notified about the posted complaint.
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                              Peravali Rambabu
                              Jan 7, 2022
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                              Resolved

                              Address: Hyderabad

                              Hi, My self Peravali Rambabu, iam from Hyderabad, actually my issue is i dont have any Axis bank credit card, but from last three months this Axis bank people are daily doing the robo calling for payment, and i have sent a mail to axix bank customer care but no response from them.

                              Still daily they are doing 4 to 5 calls by robo,

                              So i dont want bare this tourcher, so requesting you kindly look in this and please do needful.
                              Feb 13, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 08, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to DM us your contact number on which you have received the calls along with the contact numbers from which you have received the calls, to check and provide further assistance. Regards, Team Axis Bank.
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                                sujatha vkmv
                                Jan 7, 2022
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                                Resolved

                                Address: Motinagar

                                Hello Team,

                                Need your help regarding debit card charges levied by axis bank for not even having a debit card linked to my account. Attaching my bank statement as well as debit card not linked message from axis bank app.

                                Thanks,
                                Sujatha
                                Feb 9, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 08, 2022
                                Axis Bank Customer Care's response
                                Hi, we wish to inform you that the referred amount debited towards dues of credit card ending with 1181 as auto debit service is active on your credit card. Regards, Team Axis Bank.
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                                  J
                                  Jothi Basu
                                  from Chennai, Tamil Nadu
                                  Jan 7, 2022
                                  Resolved
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                                  Resolved

                                  Website: www.axisbank.com

                                  Hi

                                  The bank is fooling around the customers by not mentioning the additional charges before they deduct from the customers.

                                  The bank has deducted money from my saving account linked with my credit card without any prior information. I used to get mails for every other transaction from Axis Bank. But, for this BRN payment, I haven't received any mails from them.

                                  A deduction of rs 1994.42 (Brn-pymt-card-[protected]) is done on 05.01.2022 from my account without prior information and there is no intimation of this deduction as well.

                                  The bank is looting the customers.
                                  Feb 9, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                    J
                                    Jaya lakshmi...,,
                                    Jan 6, 2022
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                                    I have returned my order i.e, akiara-electric handy sewing machine, and Amazon has initiated my refund but I didn't received my refunded money to my bank account
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      PrasenjitDey7316
                                      Jan 6, 2022
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                                      Address: ARAMBAGH BLOCKPARA hooghly

                                      The issue that I have experienced was: i have deposited money 48 thousend in the ATM macine but not in the account

                                      It occurred on: 6/01/2022

                                      i didn't get my money account check the kindly sir

                                      I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
                                      Yours faithfully,

                                      Prasenjit Dey

                                      : [protected]
                                      :

                                      ARAMBAGH, BLOCKPARA HOOGHLY
                                      ARAMBAGH
                                      712601
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        PrasenjitDey7316
                                        Jan 6, 2022
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                                        Address: ARAMBAGH BLOCKPARA HOOGHLY

                                        The issue that I have experienced was: i have deposited money 48 thousend in the ATM macine but not in the account

                                        It occurred on: 6/01/2022

                                        i didn't get my money account check the kindly sir

                                        I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
                                        Axis Bank customer support has been notified about the posted complaint.
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