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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 70

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V
Viggu mogaveer
Dec 7, 2021
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Hello team

When i was using axis debit card for online payment it was showing me one error message that ' your phone number is not linked for online transaction ' but i have already uprated my number for 2 times and am getting other sms from bank as well don't know why this issue is giving
Please resolve this issue as soon as possible.
Waiting for your response
Thank you
Axis Bank customer support has been notified about the posted complaint.
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    Shanmugam Damodaran Sampath
    Dec 6, 2021
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    Kindly request you to refund my amount for refeund reference number:[protected]
    Axis Bank customer support has been notified about the posted complaint.
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      V
      Viks1983
      Dec 6, 2021
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      Cibil Rectification

      Team,

      I am very scared of my CIBIL report.

      I had a credit card which was written off in my CIBIL report. Whereas I have paid all dues 5 months back and I also paid CIBIL masking amount which you asked for but still my credit card is showing written off

      I was mailed multiple times but still my credit card status is not correct in my CIBIL report

      Please complete the team.
      br...
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      A
      Arman Kunju
      Dec 4, 2021
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      Sir,
      I recently got my vistara credit card from axis bank but my registered mobile number is coming as invalid credentials
      Axis Bank customer support has been notified about the posted complaint.
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        ਪਰਨੀਤ ਸਿੰਘ ਖਾਲਸਾ
        from Chandigarh, Chandigarh
        Dec 4, 2021
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        Address: Mobile banking

        Axis Bank is so painful for me. I did a transaction on 15 Nov 2021.my credit card number is [protected] but by mistake I was paid on [protected] of amount of rs9630 with my savings account from bank of baroda [protected] through upi. From 15 Nov 2021 I was calling to axis Bank again and again for my payment revert. They gave me request no.[protected] on 15 Nov 2021. After some time they gave me a new request no. 70673033 on 25 Nov 2021. After more some time they gave me request no.[protected] on 1 Dec by sharda mam. Now today I talked to Tanuja mam she said me that third request no which I gave her is not given by mobile banking team but I received the all request numbers from mobile banking [protected]. I complaint against axis bank please take leagel action. I also provide all the things that they wanted from me.
        Axis Bank customer support has been notified about the posted complaint.
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          K
          Kathiresan Muthiah1
          from Madurai, Tamil Nadu
          Dec 4, 2021
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          Address: MADURAI

          Hi, my complaint number regarding opening Suganya Samridhi Yogana Account in Axis Bana is[protected]

          I have given Request to open Suganya Samridhi Yogana Account in Axis bank on 30th Oct. As per bank they says account has been opened but still it is not reflecting in my internet and Mobile banking and they have not given any documents regarding this account opening. Following with Axis bank Nodal And Primary nodal office but there is not even a proper response or revert from them

          Pls resolve my complaint ASAP
          Axis Bank customer support has been notified about the posted complaint.
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            H
            Hyper Nova!
            Dec 4, 2021
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            Credit card not delivered

            Address: Coimbatire

            My credit card was approved, it was supposed to be delivered today, but they suddenly told there is no recipient in the provided address and did not deliver the card, told me to change the address via their app or closest bank branch, even though my address is correct. Delivery company; bluedart. For the record, I was not called or nothing was asked before this. And their mail contained no information regarding a redelivery will be done or...
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            R
            Rikkee Kumar
            Dec 3, 2021
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            Address: Patna

            Hello, One 22 Nov 2021, I did open my salary account in Axis Bank, still it is not activated, Although I have submitted all the required documents.I am contacting the concerned person from Axis Bank but he is giving me faulty promise every day.If i ask them the reason, they are just ignoring me. the account is opened in Boring road Branch, Patna.

            My Bank A/c No is [protected]
            Name-Ritesh Kumar. Kindly consider my issue on priority and take some proper action.

            Please response at earliest. My monthly salary is in withheld status due to this reason.

            Thank You.
            Regards,
            Ritesh Kumar
            Patna
            Axis Bank customer support has been notified about the posted complaint.
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              M
              manishkumarverma5
              Dec 3, 2021
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              I have Applied for Flipkart Credit card and verification was done on 21Oct but still I didnot get an update on credit card .
              In Flipkart app it says card generation in one day.

              Its been more than a month and not able to get any clarity and support as what is going on.Pls assistant .I have attached the screenshot
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
              Dec 05, 2021
              Updated by manishkumarverma5
              Any update?
              Dec 15, 2021
              Updated by manishkumarverma5
              Still didn't hear back from axis bank. What is happening here?
              Hi! All the quieres related to Axis Digital Banking and Marketing be easily resolves by contacting Phone Banking Officers. Here for each and single even a simple query also is resolved. For any queries related Credit Cards, Debit Cards, Loans, Accounts and etc. Here the Phone Banking Officers solves our quieres as quick as possible. So I suggest you to contact customer Care Service via Phone Banking.
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                S
                Shanavas K S
                from Yelahanka, Karnataka
                Dec 2, 2021
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                I applied for Flipkart Axis Bank Credit Card ( Lifetime Free Card without Joining fee & Annual Fee ) on 16th Nov through online & received application ID number as C1-[protected]-C1. Since I was in Bangalore, CS Executive informed me to reach nearest branch to update the KYC including thumb impression and photos. When I reached Axis branch, they told concerned executive will call me for further KYCs. Finally one executive came to my home on 22nd Nov and took my KYC with Thumb and photos. Next day i got notification -23rd Nov from Axis bank through SMS as new application number as C1-[protected]-C1 which is different that first one.

                Later on I realize that branch guys created new application with joining/annual fees to get their sales incentives.

                Later i contacted them to cancel new application C1-[protected]-C1 and link my KYC details to old application C1-[protected]-C1. But I could not get any further update from them..

                Later today Dec 2nd i got new SMS from Axis bank with ref as 15347831 for card approval which I am not aware about this reference too

                Really I don't know what is going on what kind of service provided by Axis Bank. I should say this is not the way to deal with client.

                I am writing this again to cancel new application C1-[protected]-C1 ( created by axis branch without my consent) and link my KYC details to old application C1-[protected]-C1 ( created by me in Flipkart online for life time card without joining or annual fee)

                Awaiting further response from Axis Team here and make sure this should not happen to other customer
                Axis Bank customer support has been notified about the posted complaint.
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                  D
                  Deeptikr1
                  from Noida, Uttar Pradesh
                  Dec 2, 2021
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                  Resolved

                  Axis bank has deducted INR 4536 Amount from my account stating BRN-Card Payment without prior intimation on 1 Dec 2021. I donot have any axis Bank credit card even. I called the help line, where only paid help line is working. After waiting for 45 min, the executive says please call in the morning as concerned team will only be available in the morning.
                  Feeling cheated by axis bank. Attaching the mail of the screenshot.
                  +2 photos
                  Dec 3, 2021
                  Complaint marked as Resolved 
                  Resolved
                  Axis Bank customer support has been notified about the posted complaint.
                  Resolved!
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                    R
                    Ragavi Balaji
                    Dec 2, 2021
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                    Address: Hyderabad

                    The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid on the same date. Charged the same amount twice

                    A deduction of rs 10080(Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.
                    Axis Bank customer support has been notified about the posted complaint.
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                      A
                      Anirudh Dhaundiyal
                      Dec 2, 2021
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                      Resolved

                      Address: Delhi

                      Received the current account details(axis kit) however when I try to use the net banking it shows invalid credentials as I put the customer ID

                      Customer ID:[protected]
                      Jan 8, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 03, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to share with us the screenshot of the error for us to assist you. Regards, Team Axis Bank.
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                        R
                        Ragavi Balaji
                        Dec 2, 2021
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                        Resolved

                        Address: Hyderabad

                        The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid on the same date.

                        A deduction of rs 10080 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.
                        Dec 2, 2021
                        Complaint marked as Resolved 
                        Wrong wording.
                        Axis Bank customer support has been notified about the posted complaint.
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                          R
                          Ragavi Balaji
                          Dec 2, 2021
                          Resolved
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                          Resolved

                          Address: Hyderabad

                          The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid on the same date.

                          A deduction of rs 100080 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.
                          Dec 2, 2021
                          Complaint marked as Resolved 
                          Wrong wording
                          Axis Bank customer support has been notified about the posted complaint.
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                            P
                            prashanth bommagani
                            from hyderabad, Andhra Pradesh
                            Dec 2, 2021
                            Resolved
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                            Resolved

                            Flipkart axis bank credit card application

                            Dear Sir,
                            on[protected] I have applied for a Flipkart axis bank credit card and in the following two days, I have done my KYC and address verification with axis bank representatives then after I have received mail from the bank the final decision was communicated within 72 hours.
                            then in the Flipkart app, I was able to see the application status as the card will be generated within 1 day and I am getting service emails from...
                            +3 photos
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                            Suwesh Kumar
                            Dec 1, 2021
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                            Hi,

                            I received a text from the bank that some Sign Verf charges are being deducted from my account from past two months. I have not subscribed any such kind. plz help
                            Axis Bank customer support has been notified about the posted complaint.
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                              G
                              Gokulnath Srinivasan
                              Dec 1, 2021
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                              Resolved

                              Net banking and UPI blocked

                              Address: Axis bank

                              Hello Axis Bank customer care,

                              Branch has no idea about what need to do. Kindly guide me what is the solution. while registering to mobile app I am getting "registration has been terminated visit to teh nearest branch". In branch they have no idea how to resolve this. Even NetBanking also blocked. Tried with multiple branches....
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                              N
                              nick singh
                              from Lucknow, Uttar Pradesh
                              Nov 30, 2021
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                              I bought axis bank fast tag 3 years back from the beginning i tried to recharge my fast tag many times but just only one time i was able to recharge it regarding the same issue i have visited the axis bank branch and asked them to update my kyc and recharge my fast tag they told me that they do not have access to do the same and suggested me to mail on customer care id i did the same and i got a mail from axis bank said that your fast tag kyc has been updated. And now i am trying to recharge it again since one month and facing same issue not able to recharge. I have contacted to customer care many times but no solution found it was so much iritating i sent a mail to axia bank to refund my fast tag security amount but did get any reply
                              Axis Bank customer support has been notified about the posted complaint.
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                                K
                                Kishan Patro
                                from Hinjilicut, Odisha
                                Nov 30, 2021
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                                Address: AT/PO:- KANCHURU, PS:- HINJILICUT, PREMISES OF GRAM PANCHAYAT, KANCHURU, GANJAM - 761101

                                I had purchased a product from Amazon India by my axis bank debit card on 2nd November 2021 and I returned that product and that product was successfully picked up and amazon has initiated that refund amount of 1867.38 on 19th November but still I haven't received that amount of rupees 1867.38.Amazo has sent me
                                the bank reference no - VCORY6LA0000KV9VNY8E

                                Bank Name. AXIS BANK LTD
                                BANK IFSC CODE. UTIB0002262
                                BRANCH NAME . KANCHURU GNJ OR
                                BANK ACCOUNT NO . [protected]
                                DEBIT CARD NO . [protected]

                                So I humble request to you please resolve my issue. I hereby attached appropriate documents.
                                +2 photos
                                Axis Bank customer support has been notified about the posted complaint.
                                Nov 30, 2021
                                Updated by Kishan Patro
                                I had purchased a product from Amazon India by my axis bank debit card on 2nd November 2021 and I returned that product and that product was successfully picked up and amazon has initiated that refund amount of 1867.38 on 19th November but still I haven't received that amount of rupees 1867.38.Amazo has sent me
                                the bank reference no - VCORY6LA0000KV9VNY8E

                                Bank Name. AXIS BANK LTD
                                BANK IFSC CODE. UTIB0002262
                                BRANCH NAME . KANCHURU GNJ OR
                                BANK ACCOUNT NO . [protected]
                                DEBIT CARD NO . [protected]

                                So I humble request to you please resolve my issue. I hereby attached appropriate documents.

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