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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 70

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M
Mohammed Ratlamwala
Dec 15, 2021
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Hello,
I am writing this with regards to my credit card OutStanding amount which is dur from the period of 1st lockdown (1year) as i'm unable to pay.

This is to inform you that I cannot pay the amount which is due on me as my business shutdown and on otherside i am not getting job and has fallen under hardtimes since pandemic, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues whenever i get the approval letter from bank. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as I get the confirmation from your side.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2021
Axis Bank Customer Care's response
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Dec 17, 2021
Updated by Mohammed Ratlamwala
You can try reaching me through my id ratlamwalam.[protected]@gmail.com where i can provide each and every details
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    sebanti chakraborty
    Dec 15, 2021
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    Hi...Myself Sebanti Chakraborty. I m from Siliguri, West Bengal.I m looking for a job. So I was searching in internet for my nearest location...Then I saw that there is vacancy in axis bank. I applied through Quikkr.com.The next day they provide me a number to call because my cv is shortlisted for the back office job.I called there and someone asked me to provide my cv, Aadhar id and one passport size photocopy through WhatsApp. I sent it and he sent a message that u r selected..please pay 321 rs.for the application form fees.I paid that as it was written in the application form. Then he said that the G.M will call u and will take a telephonic interview. Then in the next morning the G.M (whoever he is I dont know) called me and asked some random question about axis bank. Then he told me please pay 1890 rs.and I paid it..Then he sent me a job confirmation letter.Then by internet surfing I m able to know that this type of scam is happening everywhere.I was literally shattered that I lost 2211 rs.

    Then today the G.M again called me and said that the H.R will call you and provide you offer letter. I said that u people are fraud, please accept it. They said u will join tomorrow thats for sure.Then the H.R named Saptarshi Basu called me and asked for 8200 rs.as enrollment fees which I refused to give. And I searched in internet and there is a profile in linkedin.named Saptarshi Basu who is working in axis bank.
    So, this is my request to you guys please dont trust them.And I m registering this complaint here to get my money back.And thanks to the guys who already give their feedback about this..Heartiest thanks to you.
    I m providing the details below.

    1. [protected](the so called bank employee)
    2.[protected](who introduced himself
    as G.M)
    3.[protected](Saptarshi Basu)

    I paid the amount in the following a/c

    Subir Biswas
    A/c no.[protected]
    IFSC :-INDB0000532
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Sunny7892
      Dec 15, 2021
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      Address: Ukhra Station Road

      Due to some problems I cannot maintain sufficient balance in my account for few months.But my Transaction is good.Due to fews months they charged me 1300+.I visited to know about the charges but none of staff help me and they can't told me about the charges.So I decided to close my savings account.I visited 3 or 4 times in bank to close my account.They give me Account Closure Form and I have filled up and signed and submitted in bank.They can't close my account I don't know why.So I decided I can't maintain any balance in my account.If they removed my unusual Charges from my savings account then I will kept money in my account and maintain the bank in my savings account.
      My Account Number-[protected]
      Name-Sunny Dubey
      Branch-Ukhra-713363
      Axis Bank customer support has been notified about the posted complaint.
      Dec 15, 2021
      Updated by Sunny7892
      When it was solved.
      Dec 15, 2021
      Updated by Sunny7892
      Axis bank didn't give any response.They are just know how to add unusual Charges.
      Dec 05, 2022
      Updated by Sunny7892
      Hi Sir/Madam,

      These i have purchased from Flipkart on 02nd October 2022.I only use these earbuds 2 time after that it was stopped working.Right side Earbuds Not Working.I have complaint these to Flipkart customer care.They only provide me Service Centre Link.When I am trying to contact service centre they are not responding.Again I have complaint to Flipkart customer care again they provide me samething.They won't exchange earbuds also.I have attached all the screenshot.Please do the Needfull.

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        S
        sreeharisheshadrilic
        Dec 14, 2021
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        Address: Mumbai

        I have closed all the cc cards and wrongly update by credit mantri and all my cards ending with 8192 and 8689 have already been settled.

        why credit mantri get the information from whom.
        Axis Bank customer support has been notified about the posted complaint.
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          P
          Prachi7
          from Lucknow, Uttar Pradesh
          Dec 12, 2021
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          Website: Axisbank.com

          I got a my zone credit card which the axis bank staff said dis not charge anything annually and I also didn't use the card even once, still they took rs 2855.89 from my account.I want to report this fraud.such reputed company behaving like a thief.I want back my wrongly deducted amount back ASAP .
          Dec 12, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
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            K
            Kolakaluri subbaraao
            Dec 12, 2021
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            Sir I have received calls from[protected] Axis Bank support on 15/11/2021 to my mobile phone. But Axis bank says that it have no outgoing facility. So please let me know whether there is no outgoing calls facility for the number [protected]. Is there possibility o[censored]sing the same number [protected] to cheat and pose as if it Axis bank by some fraudulent people
            Axis Bank customer support has been notified about the posted complaint.
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              D
              Deysoumen
              Dec 11, 2021
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              Dear sir,

              I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-4671. I recently received a bill of amount rs. 13200/-.

              This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 2 year we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.
              our credit card use some one
              I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 30 business days. More than 10% is not affordable for me in the present situation.

              I am ready to settle this as soon as i get the confirmation from your side.

              Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

              Please reach out my number: [protected
              Axis Bank customer support has been notified about the posted complaint.
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                R
                Ritesh kr jha
                from Delhi, Delhi
                Dec 10, 2021
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                Resolved

                Address: DELHI

                Dear Team AXIS BANK CREDIT CARD DEPARTMENT,

                I am writing this with regards to my credit card bill payment. My Credit card number is 5305-XXXX-XXXX-0713. I recently received a bill of amount Rs. 1, 67409.96.

                This is to inform you that I cannot pay this amount as my family has fallen under a hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation due to I am jobless for the last one and half years and my girl is sick for 8 months and is undergoing treatment.

                I am ready to settle this as soon as I get confirmation from your side.

                Please know that I have appreciated the patience and professionalism that your staff has given in this process and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                REGARD’S
                RITESH KUMAR JHA
                Email Id- ritesh.[protected]@gmail.com
                Mob No- + 91 [protected]
                Dec 10, 2021
                Complaint marked as Resolved 
                Resolved
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 11, 2021
                Axis Bank Customer Care's response
                Hi, we wish to inform you that we are working on your concern and you shall be responded shortly. Regards, Team Axis Bank.
                Verified Support
                Dec 15, 2021
                Axis Bank Customer Care's response
                Hi, we wish to inform you that card ending with xxxx0713 has credit limit – INR 112, 000.00, card issuance date – 23/08/2019, product name – Axis Bank Neo Master Card, present outstanding – INR 167, 409.96. current days past due (DPD) – 469 and last payment date – 04/11/2020. Further, we see that our collection officer has conveyed to you that settlement is not possible for INR 35000/-. Please note that the minimum settlement amount is INR 65000. Regards, Team Axis Bank.
                Fake website
                Ritesh kr jha's [Complaint's author] reply, Dec 10, 2021
                Full payment done to the bank no need for settlement
                Dear Sir

                Please help Card ending number 4671
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                  S
                  Siddhraj Purohit
                  Dec 10, 2021
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                  I Have Salary Account in Axis Bank From My First Company in Gujarat. After That I Shifted To Hometown For My Working and I Left Old Company.
                  Now i Want to Close My Account And Today I Went For The Same To My Hometown Bank Branch and Bank Denied From Closing My Account And Said You Have Negative Balance For Not Maintaining Minimum Balance.

                  As Per The RBI Rule Bank Individually Can't Turn Negative Balance From Saving Account Then How Can Axis Bank Can Turn Negative Balance
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    shanky robot
                    Dec 10, 2021
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                    On 24th Nov 2021, I had done for Rs. 374 for DTH Tata Sky recharge.via Axis Bank App. The same mode of payment has been used for years and has never given me any problem, except for this one.

                    Transaction detail: AXMOB/DTHR/155EEF6G9170/[protected]/

                    The amount is deducted from the Account and after confirmation with the Bank, Axis Bank claimed a successful transaction with Tata Sky and provided this ref no. 155EEF6G9170

                    Tata Sky is claiming they have not received any payment for recharge on 24th Nov 2021.

                    I had called Axis Bank customer service and they said if the transaction is not successful .it will be reverted back in 7 working days.

                    I waited 7 working days and called Tata sky customer service and they said they haven't received any amount on 24th Nov. So even they claimed it will be reverted back in 7 working days.

                    I called Axis Bank to confirm the unsuccessful transaction and the bank said the Transaction was Successful and Received confirmation through the backend from Tata Sky.

                    Well, who should I believe?

                    I registered a Complaint about this problem with Tata Sky
                    The solution they gave is Contact Bank

                    I registered a complaint with Axis Bank about this problem
                    The solution they gave is to contact Tata Sky

                    This happened over 5 times where Tata Sky said to contact Axis Bank and Axis Bank said to contact Tata Sky.

                    The issue is not resolved after waiting for the stipulated time for resolution.

                    I have lost money, time, and patience while struggling to find where my hard-earned money is?
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      kaleeljk
                      from Chennai, Tamil Nadu
                      Dec 10, 2021
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                      [protected] Forwarded message[protected]
                      From:
                      Date: Thu, 9 Dec 2021 at 6:47 PM
                      Subject: personal bank experience
                      To:

                      Hi,

                      This is related to my recent experience with Axis bank – Loan center - OMR branch . Keertana was the initial executive whom I approached for closing my loan account, but due to some technical issue process cannot be completed. I was getting late to my office, so informed her to call me once the issue is resolved but neither there was call from her or responded to my call when called her multiple time (approx. 10 times). Finally, I came back to bank post lunch to enquire this. She reacted as though meeting me for the first time and when asked her why did not pick up the call or if the issue resolved, she did not respond properly . Then, she checked again and the process was completed in a minute, this shows that technical issues have resolved long back but she did not check it . Un-necessary took it to the whole day.

                      Quick response / proactive action was not show up by her.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Sourabh Bhongale
                        Dec 10, 2021
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                        Address: pune

                        I was charged twice on 07/12/21 and 09/12/2021 don't know for what.
                        It says PTL/SCG.VISA.POS amount was deducted without my consent. Please look into it and make sure this won't happen again.
                        Axis Bank customer support has been notified about the posted complaint.
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                          Shreya118
                          from New Delhi, Delhi
                          Dec 9, 2021
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                          Hello Team,

                          This is with regards to my credit card ending with 8148. I am a user of the credit card from Axis Bank last 3 year and stopped using the credit card services since covid started now my limit from 25000 have been reached to 40000, and despite of not having full time job every month I pay my bills asked by credit authorities as they asked me to make payment otherwise they will visit my house and they do but that doesn't change the situation. I have not used the credit card single time at all now I just being charged with lot of interest, It is giving me a serious mental pressure every time to arrange and beg money from people and pay. I have come across to the decision that I would like to settle my CC account despite of not using the same atleast by 15% this is the highest I can pay as per my current situation

                          I would be very grateful if this situation can be resolved as I am struggling with lot of depression and serveral cardiac arrest at very young age.
                          Let me know if you need further information on this matter. I am happy to have telephonic conversation.

                          Thanks & Regards
                          Shreya
                          Card ending with 8148
                          Axis Bank customer support has been notified about the posted complaint.
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                            Bobby@deepu
                            from Palwal, Haryana
                            Dec 8, 2021
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                            Address: Sector 2 Palwal

                            I deposited Rs.16500 on 09/11/2021 in third party account in axis bank machine(huda sector 2 palwal) Machine term DWRO429401, but machine provide me a slip on which only unable to process is printed & i give a written application on paper about that and meet the branch manager & after 2 days on 11/11/2021 Rs.14500 is credited in the same account but my Rs.2000 were missing, i asked the bank about that but they are not responding on that & said who knows u deposited Rs.16500 or Rs.14500.I shocked when they said that to me & today is 08/12/2021 & my Rs.2000 is still missing.
                            Axis Bank customer support has been notified about the posted complaint.
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                              sujeetk048
                              Dec 8, 2021
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                              Address: Sec-22 Gurgaon

                              These complaints 2time already raise...???

                              I just got a BRN-Card-Payment notification. A charge of ₹8915/- has been deducted from my debit card account which is linked to my axis credit card. The payment due date is for today i. E 7th of Dec-2021 and I don’t get why they would charge as I always pay my credit card bill on or before the due date. Which I am going to today itself and I have never missed a payment in my life.
                              Axis Bank customer support has been notified about the posted complaint.
                              Kindly share axisbank Customers care number.

                              I have 2-3 cc number but not responding
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                                Subasrid
                                Dec 8, 2021
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                                Resolved

                                Dear Sir/ Madam,

                                Application form Submitted for the Salary account opening in Nov 1st Week with AXIS Bank R.A Puram Chennai Branch.

                                Recieved an SMS stating Application received under process, after that a sales person came up with an issue stating self hold a DUAL PAN.

                                Clearly explained self hold only 1 PAN, mail also forwarded as per their request to process the Application.

                                Till today there is no feedback of a/c opening from the sales Person or Bank & no response to the call too.
                                Jan 11, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 09, 2021
                                Axis Bank Customer Care's response
                                Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                  Viggu mogaveer
                                  Dec 7, 2021
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                                  Hello team

                                  When i was using axis debit card for online payment it was showing me one error message that ' your phone number is not linked for online transaction ' but i have already uprated my number for 2 times and am getting other sms from bank as well don't know why this issue is giving
                                  Please resolve this issue as soon as possible.
                                  Waiting for your response
                                  Thank you
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Shanmugam Damodaran Sampath
                                    Dec 6, 2021
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                                    Kindly request you to refund my amount for refeund reference number:[protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Viks1983
                                      Dec 6, 2021
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                                      Team,

                                      I am very scared of my CIBIL report.

                                      I had a credit card which was written off in my CIBIL report. Whereas I have paid all dues 5 months back and I also paid CIBIL masking amount which you asked for but still my credit card is showing written off

                                      I was mailed multiple times but still my credit card status is not correct in my CIBIL report

                                      Please complete the team.

                                      Details below

                                      Name - Vikash Gour
                                      Credit card no -[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Arman Kunju
                                        Dec 4, 2021
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                                        Sir,
                                        I recently got my vistara credit card from axis bank but my registered mobile number is coming as invalid credentials
                                        Axis Bank customer support has been notified about the posted complaint.
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