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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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P
Prachi7
from Lucknow, Uttar Pradesh
Dec 12, 2021
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Website: Axisbank.com

I got a my zone credit card which the axis bank staff said dis not charge anything annually and I also didn't use the card even once, still they took rs 2855.89 from my account.I want to report this fraud.such reputed company behaving like a thief.I want back my wrongly deducted amount back ASAP .
Dec 12, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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    Kolakaluri subbaraao
    Dec 12, 2021
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    Sir I have received calls from[protected] Axis Bank support on 15/11/2021 to my mobile phone. But Axis bank says that it have no outgoing facility. So please let me know whether there is no outgoing calls facility for the number [protected]. Is there possibility o[censored]sing the same number [protected] to cheat and pose as if it Axis bank by some fraudulent people
    Axis Bank customer support has been notified about the posted complaint.
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      Deysoumen
      Dec 11, 2021
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      Dear sir,

      I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-4671. I recently received a bill of amount rs. 13200/-.

      This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 2 year we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.
      our credit card use some one
      I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 30 business days. More than 10% is not affordable for me in the present situation.

      I am ready to settle this as soon as i get the confirmation from your side.

      Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

      Please reach out my number: [protected
      Axis Bank customer support has been notified about the posted complaint.
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        R
        Ritesh kr jha
        from Delhi, Delhi
        Dec 10, 2021
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        Address: DELHI

        Dear Team AXIS BANK CREDIT CARD DEPARTMENT,

        I am writing this with regards to my credit card bill payment. My Credit card number is 5305-XXXX-XXXX-0713. I recently received a bill of amount Rs. 1, 67409.96.

        This is to inform you that I cannot pay this amount as my family has fallen under a hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

        I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation due to I am jobless for the last one and half years and my girl is sick for 8 months and is undergoing treatment.

        I am ready to settle this as soon as I get confirmation from your side.

        Please know that I have appreciated the patience and professionalism that your staff has given in this process and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

        REGARD’S
        RITESH KUMAR JHA
        Email Id- ritesh.[protected]@gmail.com
        Mob No- + 91 [protected]
        Dec 10, 2021
        Complaint marked as Resolved 
        Resolved
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 11, 2021
        Axis Bank Customer Care's response
        Hi, we wish to inform you that we are working on your concern and you shall be responded shortly. Regards, Team Axis Bank.
        Verified Support
        Dec 15, 2021
        Axis Bank Customer Care's response
        Hi, we wish to inform you that card ending with xxxx0713 has credit limit – INR 112, 000.00, card issuance date – 23/08/2019, product name – Axis Bank Neo Master Card, present outstanding – INR 167, 409.96. current days past due (DPD) – 469 and last payment date – 04/11/2020. Further, we see that our collection officer has conveyed to you that settlement is not possible for INR 35000/-. Please note that the minimum settlement amount is INR 65000. Regards, Team Axis Bank.
        Fake website
        Ritesh kr jha's [Complaint's author] reply, Dec 10, 2021
        Full payment done to the bank no need for settlement
        Dear Sir

        Please help Card ending number 4671
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          Siddhraj Purohit
          Dec 10, 2021
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          I Have Salary Account in Axis Bank From My First Company in Gujarat. After That I Shifted To Hometown For My Working and I Left Old Company.
          Now i Want to Close My Account And Today I Went For The Same To My Hometown Bank Branch and Bank Denied From Closing My Account And Said You Have Negative Balance For Not Maintaining Minimum Balance.

          As Per The RBI Rule Bank Individually Can't Turn Negative Balance From Saving Account Then How Can Axis Bank Can Turn Negative Balance
          Axis Bank customer support has been notified about the posted complaint.
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            S
            shanky robot
            Dec 10, 2021
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            On 24th Nov 2021, I had done for Rs. 374 for DTH Tata Sky recharge.via Axis Bank App. The same mode of payment has been used for years and has never given me any problem, except for this one.

            Transaction detail: AXMOB/DTHR/155EEF6G9170/[protected]/

            The amount is deducted from the Account and after confirmation with the Bank, Axis Bank claimed a successful transaction with Tata Sky and provided this ref no. 155EEF6G9170

            Tata Sky is claiming they have not received any payment for recharge on 24th Nov 2021.

            I had called Axis Bank customer service and they said if the transaction is not successful .it will be reverted back in 7 working days.

            I waited 7 working days and called Tata sky customer service and they said they haven't received any amount on 24th Nov. So even they claimed it will be reverted back in 7 working days.

            I called Axis Bank to confirm the unsuccessful transaction and the bank said the Transaction was Successful and Received confirmation through the backend from Tata Sky.

            Well, who should I believe?

            I registered a Complaint about this problem with Tata Sky
            The solution they gave is Contact Bank

            I registered a complaint with Axis Bank about this problem
            The solution they gave is to contact Tata Sky

            This happened over 5 times where Tata Sky said to contact Axis Bank and Axis Bank said to contact Tata Sky.

            The issue is not resolved after waiting for the stipulated time for resolution.

            I have lost money, time, and patience while struggling to find where my hard-earned money is?
            Axis Bank customer support has been notified about the posted complaint.
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              K
              kaleeljk
              from Chennai, Tamil Nadu
              Dec 10, 2021
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              [protected] Forwarded message[protected]
              From:
              Date: Thu, 9 Dec 2021 at 6:47 PM
              Subject: personal bank experience
              To:

              Hi,

              This is related to my recent experience with Axis bank – Loan center - OMR branch . Keertana was the initial executive whom I approached for closing my loan account, but due to some technical issue process cannot be completed. I was getting late to my office, so informed her to call me once the issue is resolved but neither there was call from her or responded to my call when called her multiple time (approx. 10 times). Finally, I came back to bank post lunch to enquire this. She reacted as though meeting me for the first time and when asked her why did not pick up the call or if the issue resolved, she did not respond properly . Then, she checked again and the process was completed in a minute, this shows that technical issues have resolved long back but she did not check it . Un-necessary took it to the whole day.

              Quick response / proactive action was not show up by her.
              Axis Bank customer support has been notified about the posted complaint.
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                Sourabh Bhongale
                Dec 10, 2021
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                Address: pune

                I was charged twice on 07/12/21 and 09/12/2021 don't know for what.
                It says PTL/SCG.VISA.POS amount was deducted without my consent. Please look into it and make sure this won't happen again.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Shreya118
                  from New Delhi, Delhi
                  Dec 9, 2021
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                  Hello Team,

                  This is with regards to my credit card ending with 8148. I am a user of the credit card from Axis Bank last 3 year and stopped using the credit card services since covid started now my limit from 25000 have been reached to 40000, and despite of not having full time job every month I pay my bills asked by credit authorities as they asked me to make payment otherwise they will visit my house and they do but that doesn't change the situation. I have not used the credit card single time at all now I just being charged with lot of interest, It is giving me a serious mental pressure every time to arrange and beg money from people and pay. I have come across to the decision that I would like to settle my CC account despite of not using the same atleast by 15% this is the highest I can pay as per my current situation

                  I would be very grateful if this situation can be resolved as I am struggling with lot of depression and serveral cardiac arrest at very young age.
                  Let me know if you need further information on this matter. I am happy to have telephonic conversation.

                  Thanks & Regards
                  Shreya
                  Card ending with 8148
                  Axis Bank customer support has been notified about the posted complaint.
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                    B
                    Bobby@deepu
                    from Palwal, Haryana
                    Dec 8, 2021
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                    Address: Sector 2 Palwal

                    I deposited Rs.16500 on 09/11/2021 in third party account in axis bank machine(huda sector 2 palwal) Machine term DWRO429401, but machine provide me a slip on which only unable to process is printed & i give a written application on paper about that and meet the branch manager & after 2 days on 11/11/2021 Rs.14500 is credited in the same account but my Rs.2000 were missing, i asked the bank about that but they are not responding on that & said who knows u deposited Rs.16500 or Rs.14500.I shocked when they said that to me & today is 08/12/2021 & my Rs.2000 is still missing.
                    Axis Bank customer support has been notified about the posted complaint.
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                      sujeetk048
                      Dec 8, 2021
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                      Address: Sec-22 Gurgaon

                      These complaints 2time already raise...???

                      I just got a BRN-Card-Payment notification. A charge of ₹8915/- has been deducted from my debit card account which is linked to my axis credit card. The payment due date is for today i. E 7th of Dec-2021 and I don’t get why they would charge as I always pay my credit card bill on or before the due date. Which I am going to today itself and I have never missed a payment in my life.
                      Axis Bank customer support has been notified about the posted complaint.
                      Kindly share axisbank Customers care number.

                      I have 2-3 cc number but not responding
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                        S
                        Subasrid
                        Dec 8, 2021
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                        Dear Sir/ Madam,

                        Application form Submitted for the Salary account opening in Nov 1st Week with AXIS Bank R.A Puram Chennai Branch.

                        Recieved an SMS stating Application received under process, after that a sales person came up with an issue stating self hold a DUAL PAN.

                        Clearly explained self hold only 1 PAN, mail also forwarded as per their request to process the Application.

                        Till today there is no feedback of a/c opening from the sales Person or Bank & no response to the call too.
                        Jan 11, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 09, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                          Viggu mogaveer
                          Dec 7, 2021
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                          Hello team

                          When i was using axis debit card for online payment it was showing me one error message that ' your phone number is not linked for online transaction ' but i have already uprated my number for 2 times and am getting other sms from bank as well don't know why this issue is giving
                          Please resolve this issue as soon as possible.
                          Waiting for your response
                          Thank you
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            Shanmugam Damodaran Sampath
                            Dec 6, 2021
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                            Kindly request you to refund my amount for refeund reference number:[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              Viks1983
                              Dec 6, 2021
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                              Cibil Rectification

                              Team,

                              I am very scared of my CIBIL report.

                              I had a credit card which was written off in my CIBIL report. Whereas I have paid all dues 5 months back and I also paid CIBIL masking amount which you asked for but still my credit card is showing written off

                              I was mailed multiple times but still my credit card status is not correct in my CIBIL report

                              Please complete the team.
                              br...
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                              Arman Kunju
                              Dec 4, 2021
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                              Sir,
                              I recently got my vistara credit card from axis bank but my registered mobile number is coming as invalid credentials
                              Axis Bank customer support has been notified about the posted complaint.
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                                ਪਰਨੀਤ ਸਿੰਘ ਖਾਲਸਾ
                                from Chandigarh, Chandigarh
                                Dec 4, 2021
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                                Address: Mobile banking

                                Axis Bank is so painful for me. I did a transaction on 15 Nov 2021.my credit card number is [protected] but by mistake I was paid on [protected] of amount of rs9630 with my savings account from bank of baroda [protected] through upi. From 15 Nov 2021 I was calling to axis Bank again and again for my payment revert. They gave me request no.[protected] on 15 Nov 2021. After some time they gave me a new request no. 70673033 on 25 Nov 2021. After more some time they gave me request no.[protected] on 1 Dec by sharda mam. Now today I talked to Tanuja mam she said me that third request no which I gave her is not given by mobile banking team but I received the all request numbers from mobile banking [protected]. I complaint against axis bank please take leagel action. I also provide all the things that they wanted from me.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Kathiresan Muthiah1
                                  from Madurai, Tamil Nadu
                                  Dec 4, 2021
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                                  Address: MADURAI

                                  Hi, my complaint number regarding opening Suganya Samridhi Yogana Account in Axis Bana is[protected]

                                  I have given Request to open Suganya Samridhi Yogana Account in Axis bank on 30th Oct. As per bank they says account has been opened but still it is not reflecting in my internet and Mobile banking and they have not given any documents regarding this account opening. Following with Axis bank Nodal And Primary nodal office but there is not even a proper response or revert from them

                                  Pls resolve my complaint ASAP
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Hyper Nova!
                                    Dec 4, 2021
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                                    Credit card not delivered

                                    Address: Coimbatire

                                    My credit card was approved, it was supposed to be delivered today, but they suddenly told there is no recipient in the provided address and did not deliver the card, told me to change the address via their app or closest bank branch, even though my address is correct. Delivery company; bluedart. For the record, I was not called or nothing was asked before this. And their mail contained no information regarding a redelivery will be done or...
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                                    Rikkee Kumar
                                    Dec 3, 2021
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                                    Address: Patna

                                    Hello, One 22 Nov 2021, I did open my salary account in Axis Bank, still it is not activated, Although I have submitted all the required documents.I am contacting the concerned person from Axis Bank but he is giving me faulty promise every day.If i ask them the reason, they are just ignoring me. the account is opened in Boring road Branch, Patna.

                                    My Bank A/c No is [protected]
                                    Name-Ritesh Kumar. Kindly consider my issue on priority and take some proper action.

                                    Please response at earliest. My monthly salary is in withheld status due to this reason.

                                    Thank You.
                                    Regards,
                                    Ritesh Kumar
                                    Patna
                                    Axis Bank customer support has been notified about the posted complaint.
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