Axis Bank Complaints & Reviews

I placed an order from myprotein India on 25 November 2021 using my debit card and cancelled it on 26 November. Myprotein India initiated the refund on 2 December 2021 stating that it will get credited within 5-7 days and now its been 15 days and I still did not received my refund. Please help me to get my refund back.
my order number is[protected]
Reference Number- 75446971337000463561886

Dear Team,
I am using Axis Bank Credit Card for 7 to 8 years and the last 3 months, I am unable to pay the outstanding. I have arranged some amount to settle the outstanding.
I can only pay 25% of the outstanding till today, please reply immediately to settle the same.

Regards
Mohammad Khalid

Hi,
I closed my Credit Card one year back with paying the outstanding amount. After this I lost the track of my credit card details in my Net banking and I was not aware there was a further outstanding amount of 0.74Rs since I was not communicated and there was no way to pay the same.

Later in last month when i took my cibil report i got to know that they have made written off for certain Paisa.

I request concerned team to rectify my cibil report. I am holding an account since 10years.

Dear sir,
iam not using credit card and account of customer ID[protected] with out using one account and not having credit card how they put money and ask to pay i compliant 2 years back to customer care to close my credit card unused they assure your credit card all closed not how it will open they charge 1180rs to pay i already raise a compliant to customer care but they not solve my compliant they simply cheat customer annual fees, etc with out having card and no transaction in account how account will active . so please take necessary steps to solve my credit card due to nill amount and closed account if they open with out my knowledge my resolver compliant number RES 7285512

I received a call today on my personal number from a girl. The contact number [protected].
She confirmed that she is calling from Axis Bank. She knew my name and that i am a user of Axis bank credit card. She mentioned that because I have most of my transactions from credit card and i have good cred score I have been given "exclusive" rewards on my credit card.
She asked me to confirm the logo colour at the right end corner of the card. She tried to convince me saying that she will not ask any other confidential detail from me ask she already has those. And she just wants to confirm I'm the correct user. When I tried to bluff her back by giving her wrong colour of the card she got annoyed and cut my call. This should be reported and taken action against. I have mentioned mobile number for reference.

I received a message on 15th December 2021 from axis bank stating that, “ Congratulations, welcome to Axis Bank Credit Cards! Your Application for Axis Bank Credit Card is approved. The card details will follow shortly”. However there was no further details of the card provided, also for some reason the application tracker on the bank website doesn’t work either.

Name: MANVEERSINGH KHAITAN
DOB: 29/08/1997

Dear Sir,
I have got new credit card and therefore I tried to generate pin from your app at there I got message in control centre that your service is disable so I tried to enable it but due to some reason I cannot click on the menu after that I tried to generate pin by calling your customer care at there I got message of credential not valid I don't know how to generate pin please help me to do the needful waiting for your reply.

I have withdraw money from expert option trading platform on (dec 2)the amount valued is (*267000*) I have used debit card withdraw option to withdraw my money my debit card number is ([protected]) the expertoption company have gave me a reference number that they have bean sent money from our side (75332991337002912624054, 75332991337002912633659, 75332991337002912628584 ) I have went to my axis bank branch and meet the manager and explained about my problem manager says I dono where to find this

In Mobile Axis Bank App when I check for upgrade credit card offer or apply for new credit card or check for limit increase always shows error message. screenshots of error massage attached. It seems since when I have started use credit card. many times complains but every time said check after sometime It will be resolved but could not resolved yet.

I have withdraw money from expert option trading platform on (dec 2)the amount valued is (*267000*) I have used debit card withdraw option to withdraw my money my debit card number is ([protected]) the expertoption company have gave me a reference number that they have bean sent money from our side (75332991337002912624054, 75332991337002912633659, 75332991337002912628584)

My A/c is unauthorizedly debited with Rs.10, 000 and Rs.5, 000 on 16/11/2021. The same was reported by me to the branch in person. My grievance is not resolved in spite of reporting for a 2nd time with your Greenlands Branch, Begumpet where my A/c is existing. My amount is not refunded to the A/c in spite of the promises made by the Branch staff. Please resolve immediately.

I had purchased 4 products from Amazon India by using my axis bank debit card on 2nd November 2021 with subtotal of rupees 3196 but I paid 3045.99 rupees because my card was eligible for 150 rupees instant discount . After that transaction amazon sent me 300.1 rupees amazon pay balance cashback.Till that everything was fine but after that I returned one of product which was costed around 2199 but amazon deducted that amazon pay balance cashback and initiated a refund amount of rupees 1867.38 on 19th November but still that amount doesn't reflects on my account.So my humble request to you please concern my query.

I hereby attached appropriate documents regarding my issues.
Amazon has also sent me
the bank reference no - VCORY6LA0000KV9VNY8E

Bank Name. AXIS BANK LTD
BANK IFSC CODE. UTIB0002262
BRANCH NAME . KANCHURU GNJ OR
BANK ACCOUNT NO . [protected]
DEBIT CARD NO . [protected]


Mobile No - [protected]

So I humble request to you please resolve my issue. I hereby attached appropriate documents.

Dear Concern,

I am writing this with a very disappointment service received from axis bank includes recovery service team.

Before COVID I was very regular customer to avail the credit card services and loan amount which was never missed.

After covid I missed credit card payment with long duration and end up with account default
(Customer id[protected] at the same time I was being going through with a very bad time due to covid infection to my whole family. I have missed my Auto loan. How ever but was being able to pay at the end of the month.

After a couple of days time recovery team reaches my home to pickup my car because of my defaulter account ( which i had only missed 1 emi of car) suggested me to settle my credit card. Which I had settled by end of march 2021. Since after that i was still in bad situation i tried to enable moratorium to the same account for auto loan but was been rejected as my account was still in defaulter (tried after 3 month of cc settlement). In meanwhile my emi payment was getting paid but late (though it was never being more than 2 emi) I was simultaneously getting notices from legal team of axis bank.

Now today (16-dec-2021) I received the notice from legal team for the termination of loan account with a very short period of time. This is completely a kind of harrasment for me i tried my all level best to resolve all the possible way RBI offered to help customers in pandemic situation but i was never being treated as customer instead loop lock by Axis loan department to recovery department and vice Versa while one of person from recovery team ask me to pay cibil amount for CC settlement. Which was to be paid by recovery team while in settlement.

This a huble request please look into this matter. I have already visited multiple times to loan department, banks & recovery department but no one helped me instead I was been deducted my salary for taking immediate leaves.

Sincerely
Imrankhan
[protected]

I, Shalini de Paul, opened an account with axis Bank in 2020. I was well coaxed by the salesperson to open a Prime Account which among other benefits, promised me a Free Credit card allowing complimentary lounge access at domestic airports as mentioned in the Welcome Kit.

I had tried to use it first time for lounge access on 8th July 2021 in Bangalore Airport. Upon trying to access the lounge benefits using the credit card I encountered a rude shock getting to know that my credit card was not eligible for lounge access at airports. this is despite confirming from both the customer care executive and the Sales person Mrs.Nikita Singh that Lounge Access is available via this card.

Embarrassed by this episode I dug a little deep and got to know that I was possessing a MY ZONE EASY Credit Card which is not eligible for lounge access. My welcome kit and also the sales person assured that the Credit Card I was due to get had complimentary lounge access benefits.

Since then I have repeatedly requested the bank to provide me the actual Credit card promised to me in my Welcome Kit (which I am attaching as a reference), but to no avail. They have been constantly hitting around the bush without providing me the actual solution.

I seek your assistance in helping me get the due credit card promised to me at the time of account opening and also helping me get due compensation for the embarrassment I had to face due to misinformation and mis-sale on the part of the bank,

I have opted for a loan on an HMDA open plot near Tukkuguda- Lotus Valley Venture, Hyderabad in 2019. The loan amount was for 20 lakh rupees with ROI of 8.35% floating type. Later the rate of interest got reduced to 7.75% as per the floating system. But currently, the axis bank officials have increased my ROI to 10.5% from 7.75% directly stating non-submission of permission letter for the construction. Surprisingly, I have not taken this loan/purchased the plot for construction, it was just an open plot for the investment purpose that had the option of opting for the loan due to the HMDA venture. I have purchased the open plot only, which has the L.P number and HMDA approved venture. It was not for construction and there is no scope of any construction for at least five more years as per the venture location.

Customers do purchase high expensive HMDA approved plots for safety and loan purposes and it's mostly for future investments. But how come the Axis bank officials can do this to us? how can they increase the ROI suddenly and ask us to submit the construction papers? this is really unfair to the normal citizen who is going to purchase HMDA approved layout since the government of Telangana State actually encourages us to only purchase HMDA layouts and they should know how these banks cheat the customers, Banking officials need to consider this as open plot loan only and not as regular home loan, they cannot cheat the customers. I did raise the direct complaint with the axis bank but no response from them yet regarding the resolution.

I sincerely request you to please provide me with the solution for this and I already raised many complaints directly to the Axis bank center but no response yet.

Regards,
Karthik
[protected]

I have used a Flipkart Axis Credit Card Since 6 Months with Limit only Rs.15000 which can not be used to buy a average Mobile. I have requested to increase limit the sometimes they said after 6 months It will be increased automatically and sometimes said your card is Pre-approved so credit limit an not be increased. Hence My friend ordered Flipkart Axis Bank Credit Card with no any income proof & He got Rs.225000 Credit limit. His income same as mine Rs.500000/Yr.

Last 4 Digit of my Credit Card 3827

Hello,
I am writing this with regards to my credit card OutStanding amount which is dur from the period of 1st lockdown (1year) as i'm unable to pay.

This is to inform you that I cannot pay the amount which is due on me as my business shutdown and on otherside i am not getting job and has fallen under hardtimes since pandemic, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues whenever i get the approval letter from bank. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as I get the confirmation from your side.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,

Hi...Myself Sebanti Chakraborty. I m from Siliguri, West Bengal.I m looking for a job. So I was searching in internet for my nearest location...Then I saw that there is vacancy in axis bank. I applied through Quikkr.com.The next day they provide me a number to call because my cv is shortlisted for the back office job.I called there and someone asked me to provide my cv, Aadhar id and one passport size photocopy through WhatsApp. I sent it and he sent a message that u r selected..please pay 321 rs.for the application form fees.I paid that as it was written in the application form. Then he said that the G.M will call u and will take a telephonic interview. Then in the next morning the G.M (whoever he is I dont know) called me and asked some random question about axis bank. Then he told me please pay 1890 rs.and I paid it..Then he sent me a job confirmation letter.Then by internet surfing I m able to know that this type of scam is happening everywhere.I was literally shattered that I lost 2211 rs.

Then today the G.M again called me and said that the H.R will call you and provide you offer letter. I said that u people are fraud, please accept it. They said u will join tomorrow thats for sure.Then the H.R named Saptarshi Basu called me and asked for 8200 rs.as enrollment fees which I refused to give. And I searched in internet and there is a profile in linkedin.named Saptarshi Basu who is working in axis bank.
So, this is my request to you guys please dont trust them.And I m registering this complaint here to get my money back.And thanks to the guys who already give their feedback about this..Heartiest thanks to you.
I m providing the details below.

1. [protected](the so called bank employee)
2.[protected](who introduced himself
as G.M)
3.[protected](Saptarshi Basu)

I paid the amount in the following a/c

Subir Biswas
A/c no.[protected]
IFSC :-INDB0000532

Due to some problems I cannot maintain sufficient balance in my account for few months.But my Transaction is good.Due to fews months they charged me 1300+.I visited to know about the charges but none of staff help me and they can't told me about the charges.So I decided to close my savings account.I visited 3 or 4 times in bank to close my account.They give me Account Closure Form and I have filled up and signed and submitted in bank.They can't close my account I don't know why.So I decided I can't maintain any balance in my account.If they removed my unusual Charges from my savings account then I will kept money in my account and maintain the bank in my savings account.
My Account Number-[protected]
Name-Sunny Dubey
Branch-Ukhra-713363

I have closed all the cc cards and wrongly update by credit mantri and all my cards ending with 8192 and 8689 have already been settled.

why credit mantri get the information from whom.