Axis Bank Complaints & Reviews

I complain against the axis bank credit card department. They are holding me a credit card with the wrong information. and this is the second card, and they told me that this card is life time free card and it's marge with my 1st paid credit card and no needed any joining fees. But when I got this card its a paid card and also need to pay to join fees and I also talk to their customer care, they told me that I need to pay only 100 Rs and then my problem will solve, and I pay this amount, But last 3 months my bill is increasing day by day. and last Saturday 23.04.2022 I talk to the customer care again and they told me once again need to pay 153 and then it will solve. But today also I talk, but it's not solved yet. I need help.

I got a call from an associate for credit card. I asked him to apply for a neo credit card, instead he applied for vistara platinum. I received a message of approval after 4 days which said Vistara card request approved. Since then I have been calling him but he is not picking up my call. The card was delivered at my address but I did not receive it as it was wrongly applied by the associate. When I connected with the customer support some of them said that they are not sure if I will have to pay the membership amount of Rs.1770. My concern is how am I liable to pay this amount when this request was not created by me, neither I have received the card nor I have activated it.
I raised multiple cancellation requests 1st April onwards everybody said we have registered your compalin but my complain was actually registered on 21 April 2022, earlier everybody was making fool out of me. And bank needs 15 days to solve any issue and I know this time also the same thing will happen, no solution. Now I am getting messages daily to pay 1170 as membership amount for something that i have not applied for.

Since january 2022. Axis bank is deducting Consumer charges without prior notice and why they are deducing charges along with 18%GST Rs.1165 in feb and in the same month again Rs.350and Rs. 1142 in april month. my balance suddenly went into negative. I am a poor guy. kindly return my money back and resolve this issue. I am not understanding why Axis bank is charging such a huge money and two times in a month. my mobile number [protected].

I was promised by axis Bank that a life time free credit card is provided to me by axis Bank but now they have charged a annual fee of 1700 RS which is not feasible for me to pay.

Anjani Kumar Gupta
Mob-[protected]

Respected Sir,

With due respect It is to inform you that I'm an account holder in Axis bank for the last 8 years. My credit card no. is [protected]. I never used this credit card but you made 7112rs. it's due to me and I talked to customer care and they said you used only 100rs. so on 100rs they made 7112rs. Every Month it's increasing and without any reason my account is showing minus. I'm a reputed customer of your bank and I take my salary on the same account from the last 8 years but now I'm not able to take my salary. I am facing so many problems due to this. It's not a valid amount which I've to pay. I'll pay the amount which I've used. I can't afford any extra amount. You can check my bank usage and without any intimation they are making an amount.

Kindly resolve this issue as soon as possible because I'm facing so many issues.

I hope it'll be resolved soon.

Regards
Garima Virmani
[protected]

On 30.07.2021, I ( Canara bank Account number [protected] ) paid Rs.59110 to Rajalakshmi motors ( Indian Bank Account number[protected] through QR code scanning method with Google pay.

The amount was debited from my account but not credited to the beneficiary's account. So I raised a complaint regarding this issue in Canara bank but the problem was not resolved.

Later on 08.10.2021 they gave me a statement that the amount was transferred to AXIS bank ( account number [protected] ) and IFSC CODE ( UTIB0000000 )

UPI Transaction number:[protected]

I request you to check the transaction and refund amount and resolve the problem as soon as possible.

Thanking you

I attached the statement given by the canara bank on 08.10.2021

On 30.07.2021, I ( Canara bank Account number [protected] ) paid Rs.59110 to Rajalakshmi motors ( Indian Bank Account number[protected] through QR code scanning method with Google pay. The amount was debited from my account but not credited to the beneficiary's account.
After many processes bank gave me statement that the amount was transferred to
AXIS bank ( account number [protected] )
IFSC CODE UTIB0000000

Kindly help me to get the refund

Axis Bank has converted my salary account to saving account with out my permission and had no knowledge o the same..During covid phase i had lost my job and limited transaction done with basic amount received from dear once ..With out my permission they have deducted close to 1500 in the last 4 Months and the recent one being on 17th April 2022 an amount of Rs 800 been deducted .I really cannot explain how painful it is to lose even a Rupee at this point of Life,

I request the concern Authorities to help me get back the amount at the earliest.

Axis Bank
Account Number :[protected]

Am non axis bank customer and i have axis bank credit card.I Can't Login in Mobile Banking, Regarding this issue I have already drop a mail but They could not get resolved it. All the details like Credit Card Number, Expire Date, ATM pin are correct then message show " Entered Custid or Login Credentials are not matching "

I have tried with net banking but nothing happened. Showing error " Invalid User Credentials" On Customer Care Call Or at Chat support all possible way to solve issue I tried but problem still exits

Respected sir,
I don't apply for any credit card but regularly getting calls from credit card department and message for dues. I already mail on customer support portal many times and many times call to customer care number regarding this. But regularly i getting calls and message for credit card dues.

I constantly get calls from sales team for credit card and even after complaining through email and also activating DND i am still receiving those calls. And if i disconnect their call they keep calling every hour.

Writing this with regards to my credit card bill payment. My Credit card number is [protected]. I recently received a bill of amount Rs. 1, 16, 000. Including interest for 55, 000 limit.

I was in teaching profession in a private organization because of covid hard hit on education sector i lost job and now im unemployed. So this is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 15% of my debts with few 3 or 4 installments. If agree to settle with this amount, I shall be clearing their dues . More than 15% is not affordable for me in the present situation.

I am ready to settle this as soon as I get the confirmation from your side.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Prakash

Dear Sir /Madam
as per our Application No C1-[protected]-C1 date[protected] we are applied the credit card on Flipkart and we have received the approval of SMS through bank . we have not received Credit Card at Tlll date so its requested to please check my credit card status dispatch the as per mentioned address at the time of KYC.

[Resolved] Axis Bank — consolidated charges for A/c
S
R.pinegash
from Chennai, tamilnadu
Apr 20
I have an salry account. Now it is 17sept.2022 suddenly 500 rupees deducted from my Acount as consolidated charges for A/c and GST 90 Rupeed.

I have submitted my documents twice in axis Bank madurai branch before 1 month ago but still they are not working on it and not even responding properly

Hi
Without my knowledge Demat account created how they created without my knowledge this is like criminal offence what axis bank people doing this need to escalate severely

Hi there, I am very unhappy with the axis bank and it’s Services. I don’t understand how a bank can work this way.
I was told that my credit bill is splitting in EMIs and I spoke the executive about this and we had came to conclusion that I will be paying monthly payments. I had paid my monthly payment on time and completed two payments. One was done 2 days ago.
Today I had received a payment in my savings account and the payment got deducted without my knowledge as it was linked to my credit card. Which I understand. I don’t want my Monday back or refunded. At least that payment should go to my credit card bill, but no. I had spoken to the executive of Axis bank and I was told that nothing has been paid to the credit card bill. I don’t understand where has my payment gone. Can someone make sure that the money has been used somewhere and can I have an account of my payment. This is very unprofessional and unacceptable. I urge you to get back to me and resolve this issue. This is very pissing and irritating. Why is the bank acting like a demon who’s just hungry for money. I want full account of my amount, where has it gone, how is it used. Can someone please talk to me and resolve this issue.

My payment for one time and it got cleared in re-run.

1.Fee has been charged
2.Second thing I'm getting 1000 calls from Hyd cust care Axis bank
Irritating to answer.

Bank has to check the loyal of the customer and the relationship for more than 3 yrs for skipping one time payment reacting like zombies and treating customer like hell.

Business Analyst or marketing team please implement a proper structure for payment default and when to call a customer and fee structure to be applied.
Customer relationship manager please revise and be user friendly.

All are working for blind implementation inside bank it seems.

Bank is charging consolidate charges without giving any notice and they are charging high amount with tax, so please let me know how can i recover my amount

I have applied for Lifetime Free credit card of Axis bank as they were offering the zero Joining & zero Annual charges from Flipkart on 20th March 2022. But when I received the Card on 31st March 2022, the card shows 500+500 Joining fees + Annual charges.
When I contacted Axis Bank they gave assurance to response within 2-3 days, even after 20 days from now no one from Axis bank contacted me regarding the same.
I have not activated the card till now & have already got the service request number 72734507 which is still open today.
I have escalated the issue to their Level 1, Level 2, & Level 3 which they show on their Grievance page, but after assurance no body is responding. today when i checked the credit card statement on Flipkart it shows me to pay 590rs till 6th May 2022.
Without even activation & usage of the card they started asking for the money.