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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 71

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W
Waleed_07
Nov 30, 2021
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Whenever I am trying to do online transactions it is showing your mobile number is not updated with us but everything has been updated.
+1 photos
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    S
    sujit chauhan
    from Delhi, Delhi
    Nov 30, 2021
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    Merchant has initiated a refund of 617 INR into my Axis Bank account but unfortunately had not received credit of refund till today. Its almost more than 8 days but had not received.
    Axis Bank customer support has been notified about the posted complaint.
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    Awaiting for the response from Banking support team as its almost more than 15 days awaiting ofr the credit of refund initiated by merchant team
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      L
      lokesh1977
      Nov 30, 2021
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      The govt encouraging people to use less cash as much as possible. Also encouraging to use debit card for purchasing any thing at grocery or at petrol bunk. But not disclosed the charged debited by bank from the customer for using such purchases on 13/11/2021 & 29/11/2021 the axis bank debited amount for use of debit card for purchasing at petrol bunk.

      Please kindly clarify in which way the govt collect the tax from lower and middle class people
      Axis Bank customer support has been notified about the posted complaint.
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        C
        Chandu blue
        Nov 30, 2021
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        Address: 9th Floor, 901, 116, Lal Bagh Main Rd, Bengaluru, Karnataka 560027 Address

        With out my confirmation they sent my credit card its going to be delivered in my native address and now change the address in to my office. And this my way bill no : [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          M
          Mohan Kawatra
          Nov 30, 2021
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          My iogin Id has been disabled due to not using Id for a long time. I am out of India. Not finding any correct email of concerned person to request to reset my ID. As I am out of India, cannot visit the Branch Office.

          My Login ID is;[protected]

          Vikas Puri Branch, New Delhi-110018.
          Axis Bank customer support has been notified about the posted complaint.
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          Thank for prompt action
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            N
            Natasha Louis Paul
            Nov 29, 2021
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            An amount of 89 was charged from my card without my knowledge from my salary account and I understood when I got a message as provided here- TIPS/SCG/MCC/26.11.21/V S Transports. I am not aware what this is even for.

            Need this to be refunded ASAP.
            Axis Bank customer support has been notified about the posted complaint.
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              V
              vijay4568
              Nov 29, 2021
              Resolved
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              Resolved

              Address: n0,8 Dr, Radhakrishana salai 4 th street mylapore

              Hi
              I got sms form this number[protected] saying i can earn monthly income 84000
              when i checked it asking for pan number which i gave and then my aadhar card number and then my mobile number after that it say you will otp but i never got then i found it id fraud so i[censored] you get any message from my number ([protected] ) having all my aadhar card number and pan card number please call me as i got cheated my email id : [protected]@hotmail.com
              thanking you kindly acknowledge me
              thanking you
              Regards
              V.Vijayakumar
              Nov 29, 2021
              Complaint marked as Resolved 
              Hi I got sms form this number+919571227430 saying i can earn monthly income 84000 when i checked it asking for pan number which i gave and then my aadhar card number and then my mobile number after that it say you will otp but i never got then i found it id fraud so if u you get any message from my number (8754451096 ) having all my aadhar card number and pan card number please call me as i got cheated my email id : [email protected] thanking you kindly acknowledge me thanking you Regards V.Vijayakumar
              Axis Bank customer support has been notified about the posted complaint.
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                H
                HM Phodiography
                from Indore, Madhya Pradesh
                Nov 29, 2021
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                Dear Team,

                As mentioned and discussed earlier so many times that i got terminated from my previous company still waiting for FNF and financial status and just because of that i am not able to pay the Axis bank credit card 6496 payment they are now not supporting me as today i got the call from one of the agent of Axis bank that you have got the notice of LOK ADALAT as already mention that i am not in that condition where i can beer these payment so its request please help me in this matter i promise as soon as i will receive my FNF i will clear my due and whole payment please help me in this matter.

                In attached file the contact person called me for the legal notice .

                Thanking You
                Regards
                Harsh Maheta

                Please request to stop this harrasment
                +2 photos
                Axis Bank customer support has been notified about the posted complaint.
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                  H
                  Hemal123
                  from Vadodara, Gujarat
                  Nov 27, 2021
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                  Spelling mistake on Credit Card

                  Just received my credit card with a spelling mistake. My name is "Hemalkumar S Bhavsar" but the name printed is "Hemalkumar S Bhavsa". I have been charged rs. 500 and now i have a wrong name on it. I also called up at the branch and was told that the only option you have is to apply for a new one!

                  I have carefully given correct spelling of my name while applying for the card. It is bank's fault! It isn't fair to charge me second...
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                  M
                  manasind
                  Nov 27, 2021
                  Resolved
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                  Resolved

                  I can't open net banking. invalid user credential shows after entering the right user id or registered mobile number.
                  +1 photos
                  Dec 31, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 30, 2021
                  Axis Bank Customer Care's response                   Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    P
                    Pravalika K
                    Nov 26, 2021
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                    I have opened a salary account with Axis bank while working in a corporate office. Today when i went to axis Bank they told me that i have an outstanding due amount of Rs.6000 which was charged for not maintaining a min balance which was not intimated to me while opening the salary account. I lost the job due to COVID and couldn't continue with maintaining the bank balance. Your bank executive at the time of opening the account never informed me that the account will be moved to savings account and that i have to maintain a balance of 10000. I am not in a position to pay the due amount. Request you to kindly wave off the amount. My account details are mentioned below:

                    Account: [protected]
                    Name: K. Pravalika
                    Email id: [protected]@gmail.com
                    Axis Bank customer support has been notified about the posted complaint.
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                      G
                      Ghuman Swatch
                      Nov 26, 2021
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                      Resolved

                      TIPS/SCG/MCC.........khanna filling station

                      Address: fatehgarh sahib

                      While paying through axis debit card at petrol pump TIPS/SCG/MCC charge deducted every time 19.10, 4.73, 22.03...
                      +3 photos
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                      M
                      munna panigrahi
                      Nov 25, 2021
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                      Address: Bangalore

                      Have already provided the minimum balance required. And was told that my lien balance will be cleared immediately. You scam people in paying the money and don't do it yourself
                      Axis Bank customer support has been notified about the posted complaint.
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                        K
                        Kankar Bhattacharjee
                        from Kolkata, West Bengal
                        Nov 24, 2021
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                        It is really very disappointing when you not receive your refund amount and if you raise complaints or Dispute via online, axis bank ask you to wait 120 working days for solving the issue.

                        So, dont use axis bank debit card for purchasing anything online and dont buy anthing from amazon.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          Analc
                          Nov 24, 2021
                          Resolved
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                          Resolved

                          Negetive balance in my salary account without any prior information and reason...this is a fraud with customers. now I m not able to use my money.
                          Dec 31, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 26, 2021
                          Axis Bank Customer Care's response                           Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            S
                            Shaado
                            Nov 24, 2021
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                            I have opened an Axis Bank salary account online 3 weeks ago. Still, i didn't get my debit card . The customer service people don't know about the status. Really poor service from the Bank.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              sudeepdev
                              from Bhadravathi, Karnataka
                              Nov 24, 2021
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                              Address: bhadravathi

                              C N road branch, Bhadrvati, karnataka 577301
                              I am happy customer of Axis bank from many years but today I was not happy with what happened at above mentioned branch. I visited branch today to submit documents for purchase loan and loan executive was kind enough to explain process clearly. as its work from home for me I had to carry my laptop today and I got a call so I did open my laptop and started using it in customer area. one of your front office executive lady asked me directly not to use laptop and to go out of the bank premises. I know I was using your office premises but I didn't expect such a reply from your employee. kindly look into this immediately and improve customer service. rude behavior of your employee will damage your brand. awaiting reply.
                              [protected]@outlook.com
                              Axis Bank customer support has been notified about the posted complaint.
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                                M
                                Mayuresh Sardar
                                Nov 24, 2021
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                                My credit card was delivered to the office address instead of home address. The customer care font have any information regarding the tracking. Pathetic service by axis. I am going to close my salary account if credit card is not delivered to me at my home.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  P
                                  Pavithran Pandian
                                  from Mumbai, Maharashtra
                                  Nov 23, 2021
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                                  Credit Card NOC

                                  Hi Team,

                                  Hi Alamelu P here, I have settled my credit card in June 2021.
                                  I had the proof of my payment receipt as well as my settlement letter. But still, the bank is unable to send me the "NOC" for the same.

                                  Please don't tell me the standard process, I have already gone through that.
                                  I have already discussed this with customer care as well as a bank executive so many times. But still, I am not...
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                                  isathish2k8
                                  Nov 23, 2021
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                                  I have using axis credit card and i missed due date due to medical emergency for my uncle and aunty, I was hospital with them and also i didn't receive the notification and call for the due time.

                                  I contact customer care and i explained about my concerns to executive Mr.Manoj but he didn't listen my concern, he replied me you should pay for extra charges after he transferred to senior level person Mr.Gautam patak in MCR location. he asked about my uncle and aunty medical records for proof.
                                  I can ready to submit the medical record but is this way to play to human emotional.

                                  [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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