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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
Complaints 13011
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Axis Bank reviews & complaints page 71

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M
manishkumarverma5
Dec 3, 2021
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I have Applied for Flipkart Credit card and verification was done on 21Oct but still I didnot get an update on credit card .
In Flipkart app it says card generation in one day.

Its been more than a month and not able to get any clarity and support as what is going on.Pls assistant .I have attached the screenshot
Axis Bank customer support has been notified about the posted complaint.
Dec 05, 2021
Updated by manishkumarverma5
Any update?
Dec 15, 2021
Updated by manishkumarverma5
Still didn't hear back from axis bank. What is happening here?
Hi! All the quieres related to Axis Digital Banking and Marketing be easily resolves by contacting Phone Banking Officers. Here for each and single even a simple query also is resolved. For any queries related Credit Cards, Debit Cards, Loans, Accounts and etc. Here the Phone Banking Officers solves our quieres as quick as possible. So I suggest you to contact customer Care Service via Phone Banking.
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    S
    Shanavas K S
    from Yelahanka, Karnataka
    Dec 2, 2021
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    I applied for Flipkart Axis Bank Credit Card ( Lifetime Free Card without Joining fee & Annual Fee ) on 16th Nov through online & received application ID number as C1-[protected]-C1. Since I was in Bangalore, CS Executive informed me to reach nearest branch to update the KYC including thumb impression and photos. When I reached Axis branch, they told concerned executive will call me for further KYCs. Finally one executive came to my home on 22nd Nov and took my KYC with Thumb and photos. Next day i got notification -23rd Nov from Axis bank through SMS as new application number as C1-[protected]-C1 which is different that first one.

    Later on I realize that branch guys created new application with joining/annual fees to get their sales incentives.

    Later i contacted them to cancel new application C1-[protected]-C1 and link my KYC details to old application C1-[protected]-C1. But I could not get any further update from them..

    Later today Dec 2nd i got new SMS from Axis bank with ref as 15347831 for card approval which I am not aware about this reference too

    Really I don't know what is going on what kind of service provided by Axis Bank. I should say this is not the way to deal with client.

    I am writing this again to cancel new application C1-[protected]-C1 ( created by axis branch without my consent) and link my KYC details to old application C1-[protected]-C1 ( created by me in Flipkart online for life time card without joining or annual fee)

    Awaiting further response from Axis Team here and make sure this should not happen to other customer
    Axis Bank customer support has been notified about the posted complaint.
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      D
      Deeptikr1
      from Noida, Uttar Pradesh
      Dec 2, 2021
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      Axis bank has deducted INR 4536 Amount from my account stating BRN-Card Payment without prior intimation on 1 Dec 2021. I donot have any axis Bank credit card even. I called the help line, where only paid help line is working. After waiting for 45 min, the executive says please call in the morning as concerned team will only be available in the morning.
      Feeling cheated by axis bank. Attaching the mail of the screenshot.
      Dec 3, 2021
      Complaint marked as Resolved 
      Resolved
      Axis Bank customer support has been notified about the posted complaint.
      Resolved!
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        R
        Ragavi Balaji
        Dec 2, 2021
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        Address: Hyderabad

        The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid on the same date. Charged the same amount twice

        A deduction of rs 10080(Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.
        Axis Bank customer support has been notified about the posted complaint.
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          A
          Anirudh Dhaundiyal
          Dec 2, 2021
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          Resolved

          Address: Delhi

          Received the current account details(axis kit) however when I try to use the net banking it shows invalid credentials as I put the customer ID

          Customer ID:[protected]
          Jan 8, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 03, 2021
          Axis Bank Customer Care's response
          Hi, we request you to share with us the screenshot of the error for us to assist you. Regards, Team Axis Bank.
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            R
            Ragavi Balaji
            Dec 2, 2021
            Resolved
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            Resolved

            Address: Hyderabad

            The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid on the same date.

            A deduction of rs 10080 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.
            Dec 2, 2021
            Complaint marked as Resolved 
            Wrong wording.
            Axis Bank customer support has been notified about the posted complaint.
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              R
              Ragavi Balaji
              Dec 2, 2021
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              Resolved

              Address: Hyderabad

              The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid on the same date.

              A deduction of rs 100080 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.
              Dec 2, 2021
              Complaint marked as Resolved 
              Wrong wording
              Axis Bank customer support has been notified about the posted complaint.
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                P
                prashanth bommagani
                from hyderabad, Andhra Pradesh
                Dec 2, 2021
                Resolved
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                Resolved

                Flipkart axis bank credit card application

                Dear Sir,
                on[protected] I have applied for a Flipkart axis bank credit card and in the following two days, I have done my KYC and address verification with axis bank representatives then after I have received mail from the bank the final decision was communicated within 72 hours.
                then in the Flipkart app, I was able to see the application status as the card will be generated within 1 day and I am getting service emails from...
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                S
                Suwesh Kumar
                Dec 1, 2021
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                Hi,

                I received a text from the bank that some Sign Verf charges are being deducted from my account from past two months. I have not subscribed any such kind. plz help
                Axis Bank customer support has been notified about the posted complaint.
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                  G
                  Gokulnath Srinivasan
                  Dec 1, 2021
                  Resolved
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                  Resolved

                  Net banking and UPI blocked

                  Address: Axis bank

                  Hello Axis Bank customer care,

                  Branch has no idea about what need to do. Kindly guide me what is the solution. while registering to mobile app I am getting "registration has been terminated visit to teh nearest branch". In branch they have no idea how to resolve this. Even NetBanking also blocked. Tried with multiple branches....
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                  N
                  nick singh
                  from Lucknow, Uttar Pradesh
                  Nov 30, 2021
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                  I bought axis bank fast tag 3 years back from the beginning i tried to recharge my fast tag many times but just only one time i was able to recharge it regarding the same issue i have visited the axis bank branch and asked them to update my kyc and recharge my fast tag they told me that they do not have access to do the same and suggested me to mail on customer care id i did the same and i got a mail from axis bank said that your fast tag kyc has been updated. And now i am trying to recharge it again since one month and facing same issue not able to recharge. I have contacted to customer care many times but no solution found it was so much iritating i sent a mail to axia bank to refund my fast tag security amount but did get any reply
                  Axis Bank customer support has been notified about the posted complaint.
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                    K
                    Kishan Patro
                    from Hinjilicut, Odisha
                    Nov 30, 2021
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                    Address: AT/PO:- KANCHURU, PS:- HINJILICUT, PREMISES OF GRAM PANCHAYAT, KANCHURU, GANJAM - 761101

                    I had purchased a product from Amazon India by my axis bank debit card on 2nd November 2021 and I returned that product and that product was successfully picked up and amazon has initiated that refund amount of 1867.38 on 19th November but still I haven't received that amount of rupees 1867.38.Amazo has sent me
                    the bank reference no - VCORY6LA0000KV9VNY8E

                    Bank Name. AXIS BANK LTD
                    BANK IFSC CODE. UTIB0002262
                    BRANCH NAME . KANCHURU GNJ OR
                    BANK ACCOUNT NO . [protected]
                    DEBIT CARD NO . [protected]

                    So I humble request to you please resolve my issue. I hereby attached appropriate documents.
                    Axis Bank customer support has been notified about the posted complaint.
                    Nov 30, 2021
                    Updated by Kishan Patro
                    I had purchased a product from Amazon India by my axis bank debit card on 2nd November 2021 and I returned that product and that product was successfully picked up and amazon has initiated that refund amount of 1867.38 on 19th November but still I haven't received that amount of rupees 1867.38.Amazo has sent me
                    the bank reference no - VCORY6LA0000KV9VNY8E

                    Bank Name. AXIS BANK LTD
                    BANK IFSC CODE. UTIB0002262
                    BRANCH NAME . KANCHURU GNJ OR
                    BANK ACCOUNT NO . [protected]
                    DEBIT CARD NO . [protected]

                    So I humble request to you please resolve my issue. I hereby attached appropriate documents.

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                      W
                      Waleed_07
                      Nov 30, 2021
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                      Whenever I am trying to do online transactions it is showing your mobile number is not updated with us but everything has been updated.
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        sujit chauhan
                        from Delhi, Delhi
                        Nov 30, 2021
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                        Merchant has initiated a refund of 617 INR into my Axis Bank account but unfortunately had not received credit of refund till today. Its almost more than 8 days but had not received.
                        Axis Bank customer support has been notified about the posted complaint.
                        Awaiting for the response from Banking support team as its almost more than 15 days awaiting ofr the credit of refund initiated by merchant team
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                          L
                          lokesh1977
                          Nov 30, 2021
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                          The govt encouraging people to use less cash as much as possible. Also encouraging to use debit card for purchasing any thing at grocery or at petrol bunk. But not disclosed the charged debited by bank from the customer for using such purchases on 13/11/2021 & 29/11/2021 the axis bank debited amount for use of debit card for purchasing at petrol bunk.

                          Please kindly clarify in which way the govt collect the tax from lower and middle class people
                          Axis Bank customer support has been notified about the posted complaint.
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                            C
                            Chandu blue
                            Nov 30, 2021
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                            Address: 9th Floor, 901, 116, Lal Bagh Main Rd, Bengaluru, Karnataka 560027 Address

                            With out my confirmation they sent my credit card its going to be delivered in my native address and now change the address in to my office. And this my way bill no : [protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              M
                              Mohan Kawatra
                              Nov 30, 2021
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                              My iogin Id has been disabled due to not using Id for a long time. I am out of India. Not finding any correct email of concerned person to request to reset my ID. As I am out of India, cannot visit the Branch Office.

                              My Login ID is;[protected]

                              Vikas Puri Branch, New Delhi-110018.
                              Axis Bank customer support has been notified about the posted complaint.
                              Thank for prompt action
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                                N
                                Natasha Louis Paul
                                Nov 29, 2021
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                                An amount of 89 was charged from my card without my knowledge from my salary account and I understood when I got a message as provided here- TIPS/SCG/MCC/26.11.21/V S Transports. I am not aware what this is even for.

                                Need this to be refunded ASAP.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  V
                                  vijay4568
                                  Nov 29, 2021
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                                  Resolved

                                  Address: n0,8 Dr, Radhakrishana salai 4 th street mylapore

                                  Hi
                                  I got sms form this number[protected] saying i can earn monthly income 84000
                                  when i checked it asking for pan number which i gave and then my aadhar card number and then my mobile number after that it say you will otp but i never got then i found it id fraud so i[censored] you get any message from my number ([protected] ) having all my aadhar card number and pan card number please call me as i got cheated my email id : [protected]@hotmail.com
                                  thanking you kindly acknowledge me
                                  thanking you
                                  Regards
                                  V.Vijayakumar
                                  Nov 29, 2021
                                  Complaint marked as Resolved 
                                  Hi I got sms form this number+919571227430 saying i can earn monthly income 84000 when i checked it asking for pan number which i gave and then my aadhar card number and then my mobile number after that it say you will otp but i never got then i found it id fraud so if u you get any message from my number (8754451096 ) having all my aadhar card number and pan card number please call me as i got cheated my email id : [email protected] thanking you kindly acknowledge me thanking you Regards V.Vijayakumar
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    H
                                    HM Phodiography
                                    from Indore, Madhya Pradesh
                                    Nov 29, 2021
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                                    Dear Team,

                                    As mentioned and discussed earlier so many times that i got terminated from my previous company still waiting for FNF and financial status and just because of that i am not able to pay the Axis bank credit card 6496 payment they are now not supporting me as today i got the call from one of the agent of Axis bank that you have got the notice of LOK ADALAT as already mention that i am not in that condition where i can beer these payment so its request please help me in this matter i promise as soon as i will receive my FNF i will clear my due and whole payment please help me in this matter.

                                    In attached file the contact person called me for the legal notice .

                                    Thanking You
                                    Regards
                                    Harsh Maheta

                                    Please request to stop this harrasment
                                    Axis Bank customer support has been notified about the posted complaint.
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