Axis Bank Complaints & Reviews

Hi Sir.

Axis Bank deducted 2825 plus 18 % GST from my savings account without prior notice. There is no proper break up or explanation or breakup why are these charges deducted.

I had only 3300 amout In my account and they deducted all money and made amount 0. I was travelling with family and middle of travel when I want to use amount, suddenly it showed 0.

After 1 day my account went -687 rupees but I cannot see that transaction in statement.

I request you to please take action on this and make my money refund. I can share if any additional details required

Thanks & Regards
Naveen

Hi Team,

From September 2021 onwards I am seeing consolidated charges on my axis bank account. Till now they have deducted almost 2000 Rs for me and same thing is happened to my husband as well. Please revert the charges. We lost almost 4000 Rs from both o[censored]s.

Please let me know if this complaint need any statements for the evidence.

Sir, I bring to your kind notice that a sum of Rs.46726 paid by me on 16.11.2019 into the Axis Bank Selaiyur branch was excess payment made with the account Loan No. PHR[protected] Name Nirai Arun.

This amount of Rs.46, 726 so far not been refunded to my account till date. Initially I received some updates but after Covid 19 entire things stopped and unable to get any updates.

Axis Bank Ltd (Retail Asset Centre) No 6 A, Centennian Square, 2nd Floor, Dr Ambedkar Road, Kodambakkam, Chennai - 600024,

Hi, i have saving account in axis bank & when i checked my balance they have deducted 1166 rs from my account written as Consolidated Charges and 209 gst charges.plz help me to get my money back

Hi
Have been with Axis bank for past 7 years with no issues but since last one month, they have started spamming with calls.

Everyday am getting 8-10 calls from early morning till late night from +265 std code. I've requested /pleaded and even shouted at them to not disturb me but still they are persisting.

Surprisingly, now they have started calling my wife and asked her to convey me to attend their calls....

Hello,

My account has been debited amount 885.25 and GST 159.35 as a consolation charge. Every month my account has been charged. Please look into this as soon as possible I need money back in my account.
I have added my account debited detail.

My name is Vinoth My Account Number: [protected] Branch: Omalur

I am open FD on 07.11.2020 in axis bank I deposit 20000 Rupees after Axis branch member call me and tell you are eligible to apply Axis my zone credit card against your FD amount i say ok Now continually Messages coming link this Thank you for applying Axis Bank Credit Card. Your Application C1-[protected]-C1 is being reviewed. Kindly expect an update within 5 - 7 working days. Link this many time applying messages coming with different application number Totally 50 messages came really i upset on this issue i loss my cibil score and damage my account on your careless. Every 30 Minutes One Credit card Application Messages will coming

Please Resolve this problem immediately or close my account and return my amounts

Attached All messages screenshots and mails

Contact Number:[protected]

Hello sir
I am Akash. My account has been charges 4000 Rs consolidated charges. Because I deposited money from cdm machine.

Bank never told me that cdm deposit had charges and didn't even sent me msg for deducting my account. Now they have debited 4k from my account as consolidated charges.

I request you to please help me refund money

Joining Fee debited on 26th October without dispatching credit card and then found send credit card[protected] without sending any message on mobile.
Pl. look in this matter because without receive, i can't use of this card for payment .

Sir,

This has reference to our interest in opening of Current account in your Bank as we have heard a lot of goodwill of your bank-so we

planned to open account in your Bank at your esteem branch-Mukerian(ID:1278) Punjab...144211

in name of my store: BEST2BUY THE SUPERSTORE, At Main Talwara road, Mukerian, Punjab.

but to my surprise- we applied with all documents for account opening on[protected] & today is[protected] approximately: 23

days has passed your bank is not able -even to generate the Account no. in our name nor they are able to tell us the status of account -

wether it will open or not.instead they are just lingering on the the matter to next day.

if this the quality of service provided to the customer then Iam sorry we will never ever recommend to any body to open account in

AXIS BANK of any branch.

Secondly, i will try to close my all saving accounts of myself, wife & dauhters account. and withdraw all FD.

and will shift to any other bank.

It is really very Pathetic service.

Dear team,
Hi Manoj Kumar here, ([protected]) I have settled my credit card in Previously.
I had the proof. But still the bank is unable to send me the "noc" for the same.
Please dont tell me the standard process, i already gone through that.
I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
When can i expect the noc letter from your end???

Hi my name is parmod tomer. One 16th jun 2021 axis bank merged my credit limit to Rs 58000 of all my 3 cards without any intimation given to me at all! I was all through paying the bills on time and was using my credit cards since 2017 all 3 cards are from axis bank. I called up the board line number and the axis bank customer care almost 18 to 20 times, wrote several emails to their support team but i was not responded at all. I spoke to the escalation desk surendra singh rathore from Noida he harassed me further refusing to give me any reason sighting its "bank's descretion". I then asked my branch in pallavpuram (meerut) to get in touch with the team, they got in touch with the product team and they only said the customer has to pay! For a whole month i grappled into how do i suddenly arrange for funds because if the bank had to merge the credit limits why would it then not do it before giving me the cards? I mean they gave me the latest card and within a month all 4 limits were merged leaving me completely stuck with how to make the payment! I wrote to the principle nodal officer as well the nodal officer but no one has bothered to reply nor help or explain. I also was a victim to such sudden limit merges in july 8 2018 and september 22 2019 when i got my second and third card from the bank where they suddenly merged the limit to -128000 an -197000. On calling the bank the customer care raised a request number and i had email records thankfully saved but no one had an answer and then suddenly the limits de merged! However this time what happened was a huge nightmare because they trapped me after allowing me to use the cards in individual limits, refused to help me consolidate the amount to be paid, adding various hidden charges and even the minimum dues shot up owing to 45 or 48 thousand rupees a month.

I requested them to help me in consolidating the debt since they had merged the limits and consolidated without telling me despite my good payment history. But now somehow i paid of 38000to the 3 cards and despite my request to shut my one card ending 7828 after paying the full amount penny by penny they have charged me with rs 2123 of acceleration!!! How blood sucking and miserable they are.

My credit limit on the statements differ from the mobile app and after a month long harassment no replies, no help i have no other way but to write down my details here because this is a kind of a scam where bank allows you with individual limits and after you use them suddenly merges to scam you with excess charges and doesn't even tell you the reason! Please i beg for help and action.

13/11/2021
Dear Sir,

When i have opened the account it was informed to me it will be zero balance account now I getting charged monthly and there is ECS return charges on my account..

This is what you guys are playing with the customer life.. i am paying my ECS manualy and when i approached your bank to cancel it they say to visit merchant when i visit merchant they say to approach bank .

I work for advertisement company and this is my hard earn money and now my balance it showing negative balance.. and i had recived payment of rs 75000 from which 45000 got debited and adjusted against the ecs return charges and NMC charges..

Account detail - [protected]
ASHISH ASHOK MHADE
Goregoun west branch
Transaction date - 01/11/2021

Please return my hard earn money.

Amount credited 75000
Amount got debited 45000 against ECS charges and NMC charges

Pls return my money

I visited to my branch (goregoun west) meet to branch head he is pass me to branch manager but he was pass me to operation manager i submitted request latter to branch manager and visited 3 times already and today again they told me to come 22th Nov 2021

This is my 3 month hard work labour charges money how can i adjust this charges in my money cycle?? & i already loss my job during COVID 19 after lockdown open this was 1st job and after 3 month payment of rs 75000/-

13/11/2021
Dear Sir,

When i have opened the account it was informed to me it will be zero balance account now I getting charged monthly and there is ECS return charges on my account..

This is what you guys are playing with the customer life.. i am paying my ECS manualy and when i approached your bank to cancel it they say to visit merchant when i visit merchant they say to approach bank .

I work for advertisement company and this is my hard earn money and now my balance it showing negative balance.. and i had recived payment of rs 75000 from which 45000 got debited and adjusted against the ecs return charges and NMC charges..

Account detail - [protected]
ASHISH ASHOK MHADE
Goregoun west branch
Transaction date - 01/11/2021

Please return my hard earn money.

Amount credited 75000
Amount got debited 45000 against ECS charges and NMC charges

Pls return my money

I visited to my branch (goregoun west) meet to branch head he is pass me to branch manager but he was pass me to operation manager i submitted request latter to branch manager and visited 3 times already and today again they told me to come 22th Nov 2021

Dear Sir/Ma'am,

This is my 3 month hard work labour charges money how can i adjust this charges in my money cycle?? & i already loss my job during COVID 19 after lockdown open this was 1st job and after 3 month payment of rs 75000/-

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 12th Nov21

Account number. [protected]

12th Nov 2021 from ecom pur/google
*google/g.co/helppay#/280

I lost INR 3050 With out my involvement.in the past. Request you to help me and refund back my amount.
And i dont want this again in future
Please let me know if you need any other information

I'm having savings account in Axis bank, i tried many times to update my address (both communication and permanent) but in online only 35 characters are allowed to enter.

The same was informed to customer service also, but no solution.

Account No. - [protected]
Customer Id[protected]

Regards,
Arun.V
Mobile No.[protected]...

Want to close FD but not possible due to lien account as per message appears on screen while completing the closure procedure.

Please resolve the issue.

I am writing this with regards to my credit card bill payment. My Credit card number is [protected]. I recently received a bill of amount Rs. 46, 870.17.

This is to inform you that I cannot pay this amount as my family has fallen under hard time from 4 months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.You can check my past payment i never missed any bill to pay.I always pay my bill on time.I Just want to settle on my bill which is generated till now.After that from next months i paid my remaining emi dues on time.

I can able to give 50% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 50% is not affordable for me in the present situation.

I am ready to settle this as soon as I get the confirmation from your side.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Jogendra Dubey

I am a account holder in rajender nagar branch Sahibabad Uttar Pradesh whenever I try to withdraw money I receive message stating "Your card is not authorised for use at this point. Call (****) or(****) for more.-Axis bank"

Dear Customer, We wish to inform you that INR 59.00 has been debited from your A/c no. XX7024 on[protected]:30:11 at Sign verf chrgs-(UTIB[protected]_. Available balance: INR xxxxxxx. Please SMS BLOCKALL to +91-[protected] or call[protected], if the transaction has not been initiated by you.

Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?...