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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 73

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V
vidhu reddy
Nov 20, 2021
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I have a fastag account with axis bank and my fastag wallet was wrongly deducted with adjustment entry fee of Rs. 210. When i raised a dispute on this they mentioned it was a faulty transaction and that they have raised chargeback request and I will get my redfund within 22 working days. I don't know why people do mistake in seconds and to correct it takes so much of time. The dispute was raised on 21st September and today is 20th November, but still my refund has not happened. When I checked over Customer care, the representative mentions to drop an email.
Dec 31, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2021
Axis Bank Customer Care's response
Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
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    Shaikh Nabiul
    Nov 19, 2021
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    Address: Axis bank andheri sakinaka Mumbai 400072

    Hi, My name is Shaikh Nabiul, I am writing this complaint regarding 15243 Negative balance in my savings account. When I called axis bank customer care they told these are consolidated charges for non maintenance of minimum for 2 years. I tell them As per RBI rules Bank cannot make negative balance in savings accounts due to not maintaining minimum balance. They tell you have to pay this amount. In this way axis bank cheating there customer and looting there hardly earn money. I have no job since 2 years that is why I am unable to maintain minimum balance in my account. Kindly help me regarding this problem.
    THANKS

    NAME.SHAIKH NABIUL
    Email. [protected]@yahoo.com
    Jan 11, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 26, 2021
    Axis Bank Customer Care's response
    Hi, we wish to inform you that the charges levied on your account are as per the schedule of charges and basis your positive consent and signature on the application form and MITC. Kindly refer to the MITC (most important terms and conditions) sent across with the welcome kit, to know more about the charges. Our structure of charges is very transparent and updated across all the documents and websites. Regards, Team Axis Bank.
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      Shaikh Nabiul
      Nov 19, 2021
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      Hi, My name is Shaikh Nabiul, I am writing this complaint regarding 15243 Negative balance in my savings account. When I called axis bank customer care they told these are consolidated charges for non maintenance of minimum for 2 years. I tell them As per RBI rules Bank cannot make negative balance in savings accounts due to not maintaining minimum balance. They tell you have to pay this amount. In this way axis bank cheating there customer and looting there hardly earn money. I have no job since 2 years that is why I am unable to maintain minimum balance in my account. Kindly help me regarding this problem.
      THANKS

      NAME.SHAIKH NABIUL
      Axis Bank customer support has been notified about the posted complaint.
      SAME PROBLAME AS MINE BANK ALREADY DEDUCTED 45000 Axis bank is the fraud bank
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        S
        solanki Anup
        from GANDHINAGAR, Gujarat
        Nov 18, 2021
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        Address: 79,fems city. Doddanekundi,,7th cross rode, Bangalore -560037
        Website: www.onlineaxiswork.com/dataentries/index.php

        Sar cal Mujhe is number se+[protected] call aaya tha data entry job ke liye .aur pahle unhone data entry job ke liye fee pay karne ko kaha aur FIR Maine Pyar Kiya 449 aur aapko Kam Pasand Na Aaye To aap ka Paisa Wapas Milega Aisa bola tha. Bad Mein Mujhe vah Kam Pasand Nahin Aaya To Main Usko Kaki Mujhe Pasand Nahin Hai kam. Unhone Aisa kaha ki aap ko cancel fee pay karni padegi. To Fir main 750 rupees and GST 215 rupees payment Kiya. Aur unhone mera Aadhar card mangwaya proof ke liye, Sar mere pass Sare payment ke screenshot maujud hay. Aur abhi uska number switch off a raha hai.
        Axis Bank customer support has been notified about the posted complaint.
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          SENTHAMIZH s
          Nov 18, 2021
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          INR 590 deducted from my account I want explanation
          Axis Bank customer support has been notified about the posted complaint.
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            T
            tovilas
            from Mumbai, Maharashtra
            Nov 16, 2021
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            Dear Sir/Madam,
            I have an account with axit bank at the branch mentioned below
            Bank:
            AXIX bank

            Address:
            Mulund(W) branch, address: Address: Ground Floor & 1st Floor, Neptune Uptown, NS Road, Mulund(W), Mumbai, Maharashtra, 400080

            Account No.:
            [protected]

            IFSC Code
            UTIB0000108

            I closed my PPF account with IDBI bank and applied for a transfer of the PPF account to my AXIS bank account with the above details on 15th September 2021. My PPF account has still not been linked to my savings account even after two months. I regret to inform you that the amount of time bank has taken is unacceptable.
            Please look into the matter and do the needful.

            Attachment: Acknowledgment Receipt from Axis bank.

            Please find the attachment.

            Regards
            Axis Bank customer support has been notified about the posted complaint.
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              Mr.Villain
              Nov 16, 2021
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              Address: 18-1-89/1, mothkulagudem, jammikunta, dist:-karimnagar 505122

              Hi, i have zero account in axis bank & when i checked my balance they have deducted 1166 rs from my account and gst 209 written as Consolidated...plz refund my money p
              Dec 21, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 18, 2021
              Axis Bank Customer Care's response
              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                JSRK KANHA JI
                Nov 16, 2021
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                Address: Agra

                Have a running person nd credit card loan for which I missed 4 emis, due to unfortunate financial circumstances nd joblessness.
                For that I already intimated to branch head, nodal officer, operation head, through mail regarding non payment till further financial recovery.

                But now there are some officials who are threatening me on call using rude and bad abusive language .
                One of your representative visited my home and I discussed all the problem regarding insolvency for sometime.
                Meanwhile I had a conversation with Mr. Shailendra chauhan at loan recovery agra division branch.

                But now they hacked my all contacts list and continously calling my relatives nd friends nd threatening them also regarding my non payment of emi.

                I don't know how and why axis bank hacked my all information nd data of my contacts
                Axis Bank customer support has been notified about the posted complaint.
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                  R
                  Rashmi 20
                  from Pune, Maharashtra
                  Nov 16, 2021
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                  Address: Pune

                  Hi I want to complaint regarding loan. I availed loan in March 2020, personal loan 5000363. Loan term was 60 month.I have availed the moratiurm in Month April to August 5 month period . My loan amount got increased 69, 000 and terms for 71 month. How does my term got increased for 11 month .

                  I have called the loan department they told terms showing is wrong . This mean you harrassment for consumer.
                  It's Axis Bank fault. You people are not accepting
                  I need a justification for the same. I will raised a complaint in consumer court
                  Dec 21, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 18, 2021
                  Axis Bank Customer Care's response
                  Hi Rashmi, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                    R
                    from Pune, Maharashtra
                    Nov 16, 2021
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                    Address: Axis Bank , dhanori jakat naka pune

                    Mera account axis bank ka salary account tha aur mujhe 2 November 2021 ko message aata hai ki aapka account salary se saving me ho gya h so maine home branch se pucha ki mujhe minimum kitna balance rakhna padega aur mere account me koi emi to link up ab to nai hai to executive bola minimum 10k rakhna padega aur koi emi aapke account se koi bhi EMI link up nai hai, so maine account ko run krne ke lie 10500 dal dia but mere account se 6193+ gst consolidated amount deduct kr dia, uske baad maine axis ke customer care par call lgaya to mujhe bataya gya ki aapka account Dec 2020 me saving me badal gya tha islie itna amount deduct hue hai, to maine unse pucha ki aap mujhe is bare jankari dene ke lie 11 mahine ka bakt lie . To unhone bola ki aapke mobile network ka issue hoga to maine bola ki baki bank ka mujhe har ek chij ka text message to aata hai to unhone bola pta nai, fir Aaj mai home branch gya to unhone kuch khas solution nai dia
                    Axis Bank customer support has been notified about the posted complaint.
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                      H
                      Harsh D
                      Nov 15, 2021
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                      Invalid user credentials shows while registering for internet banking
                      Axis Bank customer support has been notified about the posted complaint.
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                        Sunil35c
                        from MUMBAI, Maharashtra
                        Nov 15, 2021
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                        Address: Bharni Naka, Antop Hill

                        Hello Sir, i have a saving a/c. in your branch sion whos account number [protected] in this account every time your bank will be charged me consolidated charges i don't know why i was every time called in bank executive whos name is aditya pandey he is told me don't do any thing i will close your account but still now nobody is responded me to close the account as of now more then 22, 000 charges minuse from my account now im requesting head to close my account with all unnecessary charges because i'm belong very poor family i'm not able to pay this charges.
                        Nov 15, 2021
                        Complaint marked as Resolved 
                        In this bank we have 5 account including my family they all are fed-up with consolidated charges now we are decided to close all account. In sion branch whom ever manager, executive they all fraud because when they need they will always call follow and motivate for open the account after their work finish they will never talk about our problem every time they will ignoring customers. Today i was visited in the bank their is one executive whos name is aditya pandey he said i don't know i have lot of customer i don't have time to resolve your issues. This is the response from dil se open axis bank. Now i'm requesting high authority please help me to clear this consolidated charge along with account close.
                        Axis Bank customer support has been notified about the posted complaint.
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                          Ankitsaxena9001
                          from Noida, Uttar Pradesh
                          Nov 15, 2021
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                          Address: Noida

                          I have been charged 3050 consolidated charges which is not acceptable without any notification. Every year deduction amount is 750 this year 3050 is this possible. Dissatisfied from.axis bank will not continue with axis bank anymore. But before that want refund against this
                          Axis Bank customer support has been notified about the posted complaint.
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                            Sarathsathya20
                            Nov 15, 2021
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                            Address: 94, Mariamman koil Street mannadipet periyapet Puducherry 605501

                            This is keep you inform that I am Sarathkumar have a savings account with your Axis bank and my account got debited with Rs.8932.67 Plus Rs.1607.88 on (14/11/2021) as consolidated charges and GST charges.
                            So my concern is that I was not aware for certain rules and regulations and that amount I have saved for my mother's surgery so it's my humble request you to please predict my debited amount in my account and cancel all my consolidated charges and I a faithful and a loyal customer to Axis Bank share my account details Sarathkumar S/O
                            Sathyasivam
                            Account number:[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              Raquibshaik
                              Nov 15, 2021
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                              Address: Axis Bank, Kgh road, visakhapatnam

                              I have been charged RS.2185 yesterday, am not at all aware of these huge consolidated charges in the beginning, and month back I was charged RS 600 now 2185, am not happy with your fraudulent axis bank things, I also maintained min balance, I'll not leave this here, please refund my money back to my account instantly or else i will take this issue to police complaint so kindly refund my amount.
                              Nov 15, 2021
                              Complaint marked as Resolved 
                              Not resolved
                              Axis Bank customer support has been notified about the posted complaint.
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                                Sunny7892
                                Nov 15, 2021
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                                Address: Ukhra Station Road Near Ukhra Station-713363

                                I am Writing These Mail Because I am totally fade up with axis bank services.
                                I am visited In my home branch to know my charges which is in minus.But There Staff Didn't respond Anything.So I am decided To Closure of my account.So I have 3 times to close my account and I have filled the form also.But they didn't close my account.Kindly I don't have a money to pay these charges.Kindly please my close my account.

                                My Saving Account Number is-[protected].

                                Regards,
                                Sunny Dubey
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Naveen Reddy.
                                  Nov 14, 2021
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                                  Hi Sir.

                                  Axis Bank deducted 2825 plus 18 % GST from my savings account without prior notice. There is no proper break up or explanation or breakup why are these charges deducted.

                                  I had only 3300 amout In my account and they deducted all money and made amount 0. I was travelling with family and middle of travel when I want to use amount, suddenly it showed 0.

                                  After 1 day my account went -687 rupees but I cannot see that transaction in statement.

                                  I request you to please take action on this and make my money refund. I can share if any additional details required

                                  Thanks & Regards
                                  Naveen
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Sowjanya T
                                    Nov 14, 2021
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                                    Hi Team,

                                    From September 2021 onwards I am seeing consolidated charges on my axis bank account. Till now they have deducted almost 2000 Rs for me and same thing is happened to my husband as well. Please revert the charges. We lost almost 4000 Rs from both o[censored]s.

                                    Please let me know if this complaint need any statements for the evidence.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      sanwars
                                      from Chennai, Tamil Nadu
                                      Nov 14, 2021
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                                      Address: Axis Bank Ltd (Retail Asset Centre) No 6 A, Centennian Square, 2nd Floor, Dr Ambedkar Road, Kodambakkam, Chennai - 600024,

                                      Sir, I bring to your kind notice that a sum of Rs.46726 paid by me on 16.11.2019 into the Axis Bank Selaiyur branch was excess payment made with the account Loan No. PHR[protected] Name Nirai Arun.

                                      This amount of Rs.46, 726 so far not been refunded to my account till date. Initially I received some updates but after Covid 19 entire things stopped and unable to get any updates.

                                      Axis Bank Ltd (Retail Asset Centre) No 6 A, Centennian Square, 2nd Floor, Dr Ambedkar Road, Kodambakkam, Chennai - 600024,
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dec 17, 2021
                                      Updated by sanwars
                                      Sir, Its more than a month and is there any update ? Please let me know.
                                      Apr 26, 2022
                                      Updated by sanwars
                                      This is still pending no communication received so far. Kindly update me the latest status. Thank you.
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                                        Mr.Villain
                                        Nov 14, 2021
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                                        Address: 18-1-89/1, mothkulagudem, jammikunta, dist:-karimnagar 505122

                                        Hi, i have saving account in axis bank & when i checked my balance they have deducted 1166 rs from my account written as Consolidated Charges and 209 gst charges.plz help me to get my money back
                                        Axis Bank customer support has been notified about the posted complaint.
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