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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 75

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Y
Yash1190
Nov 7, 2021
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Hw was very rude and aggressive and was behaving very badly
Axis Bank customer support has been notified about the posted complaint.
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    The Mesmerizer
    from Chennai, Tamil Nadu
    Nov 6, 2021
    Aug 7, 2024
    This thread was updated on Aug 7, 2024
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    Address: Axis bank, Hosur

    I applied for clean science and technology ipo in july via google pay. No shares were allotted to me and the mandate got expired on 27 july. I contacted stock broker many times and they said that they requested axis bank to release the amount. I wrote a mail to link in time regarding ipo as per the suggestion of stock broker. They told me to raise a request with bank and they will unblock the money. But axis bank officials are telling me to contact customer care who never picks up the calls. I feel they are misleading the customers. My money was blocked from the last four months.
    Axis Bank customer support has been notified about the posted complaint.
    Nov 12, 2021
    Updated by The Mesmerizer
    It's been a week since i received your reply but i still didn't get any response from axis bank. I dont understand why axis bank is doing this to their long term customers.
    Aug 07, 2024
    Updated by The Mesmerizer
    I spoke with the branch members and they assured me that the amount is released. But even today the amount is still showing as blocked and is not released. Axis bank is lying clearly and many new investors are being cheated by Axis bank
    It's been a week since i received your reply but i still didn't get any response from axis bank. I dont understand why axis bank is doing this to their long term customers.
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      talk2nik
      Nov 6, 2021
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      Address: Ahmedabad

      It has been really unpleasant experience from axis bank in few months. I am having axis credit card & for which I am trying since last 3months for autodebit facilities via branch, then via app & now internet banking. However it has just made my life hell.

      Branch people didn't did it, late fees & interest charged.
      Spoke to customer care but they are helpless
      supervisor mr. juniad told to uninstall & reinstall app, did it but now authentication is problem as card is expired & internet id disabled.

      Everyone uses APP they upgrade it & just continue who is user userid any more. They are talking about digital but have they ever tried to find out real problem faced.

      USERID - Contact branch.

      What is use of Online if we have to go to branch.
      Dec 14, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 08, 2021
      Axis Bank Customer Care's response
      Hi, we request you to share the registered mobile number along with details of the branch approached for further assistance in the referred matter. Regards, Team Axis Bank
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        Ibombi Singha
        Nov 6, 2021
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        Dear Sir/Madam,
        My name is Ibombi Singha, My ac no id [protected].Its my salary account .I m trying to do transaction frm my Axis mobile app and also frm Gpay and Phonepe is not accepting the payement all transaction are unsucessfull because facing your bank has block or frozen your account or not able to make payement at this time.

        Therefore kind request you to shortout the facing issue of transaction as soon as possible for futher future in good connect with your customer.
        Dec 21, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 08, 2021
        Axis Bank Customer Care's response
        Hi, we have raised your concern via SR number 70359225 and shall be responded shortly. Regards, Team Axis Bank
        Verified Support
        Nov 18, 2021
        Axis Bank Customer Care's response
        Hi, we acknowledge your concern and at the outset regret the inconvenience caused. We understand that you are requested to reset mpin and try again if still the issue persist share the latest error screenshot for the same. Regards, Team Axis Bank
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          GovindarajRamasamy
          Nov 6, 2021
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          Debit card ATM withdraw did not work

          I could not withdraw money using my Axis Bank ATM debit card, getting message "We wish to inform you that your transaction could not be processed due to card chip not read. To facilitate safe transactions, Axis Bank processes requests by using chip details only."

          When i contact customer care, they suggested to replace card, also I need to pay the annual charge and replacement charges. Since i had already paid the annual charges...
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          barathbv
          Nov 5, 2021
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          Axis Bank Negative balance in Saving account

          My axis bank savings account has turned negative of 16 thousand rupees because of non maintenance of negative balance.
          When I raised the question with Axis bank customer care they that In RBI website it is mentioned "It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance."

          But they are not responding...
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          Venu Jagarlamudi
          Nov 5, 2021
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          Regarding Flipkart Axis credit card

          I have applied for Flipkart Axis credit card from Flipkart app on October 30, 2021 and done with Video KYC. On November 1, 2021 Documents were picked up and I got both email and SMS saying application was approved and card details will follow shortly. To my surprise, when I checked the status on the Flipkart app, I got a message saying my application was rejected and I have a hard inquiry on my Cibil Score. I ade calls to Axis support numerous...
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          trivedipritesh01
          from Mumbai, Maharashtra
          Nov 4, 2021
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          Today i want to go to Dahnu. I have Axis bank Fastag. I try to recharge fastag but not able to rechage. I try for 30 to 40 minutes with 2 mobile but not recharge. Lastly i have to paid doubke toll at toll naka and bought new Kotak Bank Fastag.
          When i called on Axisbank Fastag tollfree number about to complain, they said you have close Axisbank Fastag and continue with new kotak Fastag and disconnect call.
          So my complain is that i havd refund my money ehich i paid double toll and new kotak fastag charges.
          Very bad service and reply. Also my impression down against toll person.
          Kindly resolve my query.
          Axis Bank customer support has been notified about the posted complaint.
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            Harilal MH
            Nov 4, 2021
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            Worst Customer care

            The Axis bank vytila provides worst customer care service. They didnot answer customer calls and complaints.
            Before one month i give a documents for account opening but they dont give me any updates. The entire branch team is very very bad. This kind of staffs will make your customers dissatisfied....
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            Tum kuma
            Nov 3, 2021
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            Address: Delhi

            Ecom/pur
            I m in defence services so doesn't get that much time for this. bt in my account there is fraud transaction of 18k by ecom/pur in axis bank. please help me..
            Axis Bank customer support has been notified about the posted complaint.
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              from Udaipur, Tripura
              Nov 3, 2021
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              Address: 2nd block,shop no 16 ,purani ababdi,sri Ganganagar

              I opened a OD account with axis bank in sept 2020 . On that time employee of bank Surya Rathore told me that I can stop this OD account any time but if stop this OD account with in a year than bank will take charges but after I have completed 1 year than another bank employee vikas sharma asking for for closer charges that is 35400 . It's huge amount and I didn't have any information about for closer amount . So Surya Rathore mis sels these account to me and many times of branch visit I didn't get any response form bank side . Bank employee said that I need to submit my closer amount els we can't give you your property paper so I have submitted that amount to bank account because they pressurized me .So I am submitting my all details here please look that and resolve my issue

              Account name - Sri ganpati glass fiber
              Account no - [protected]
              Branch - near Meera chowk, sri Ganganagar
              IFSC - UTIB0000184
              Limit - 15 lac

              Contact - [protected]
              Name - kanhaiya swami
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 04, 2021
              Axis Bank Customer Care's response
              Hi Kanhaiya, we have raised your concern via SR number 70320253 and shall be responded shortly. Regards, Team Axis Bank
              Verified Support
              Nov 11, 2021
              Axis Bank Customer Care's response
              Hi Kanhaiya, we understand that the foreclosure charges have been updated with you as per the sanction terms and conditions mentioned in the accepted sanction letter duly signed by you. Regret any inconvenience caused. Regards, Team Axis Bank.
              Nov 11, 2021
              Updated by [email protected]
              Worst service every I received form axis bank and it's employees
              Nov 11, 2021
              Updated by [email protected]
              I will convey this to my other business person that axis employee doing mis selling
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                Pushparaj Krishnan (PK)
                from Dharmapuri, Tamil Nadu
                Nov 2, 2021
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                Credit card app: C1-00000016418029-C1

                Address: House No.70, 5th Street, Phase 2, Dammaiguda, Hyderabad 500083

                Dear Axis Bank Team, I am Pushparaj Krishnan and my mobile number [protected] and email [protected]@gmail.com. I have an account with Axis Bank.

                I have applied for Axisbank Vistara infinite credit card by card to card in Axisbank Dharmapuri, Tamil Nadu. I live in Hyderabad and my office also in Hyderabad. My home and office verification 100% done. Due to your bank employee wrote my company name wrongly my application got declined,...
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                Pushparaj Krishnan (PK)
                from Dharmapuri, Tamil Nadu
                Nov 2, 2021
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                Address: House No.70, 5th Street, Phase 2, Dammaiguda, Hyderabad 500083

                Dear Axis Bank Team, I am Pushparaj Krishnan and my mobile number [protected] and email [protected]@gmail.com. I have an account with Axis Bank.

                I have applied for Axisbank Vistara infinite credit card by Axisbank Dharmapuri, Tamil Nadu. I live in Hyderabad and my office also in Hyderabad. My home and office verification 100% done. Due to your bank employee wrote my company name wrongly my application got declined, It is not my mistake. Please take a serious action and complain on my application or else I'm going to court as I don't have any mistake on my side. I'm now seriously fed of Axis bank keep rejecting my application. For your kind information I'm holding more than 10 credit cards expect Axis bank so I was very interested to get it for my travel purposes as I'm a travel a lot to abroad. Please immediately escalate on my application C1-[protected]-C1
                Axis Bank customer support has been notified about the posted complaint.
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                  Sakthi1815
                  from Chennai, Tamil Nadu
                  Nov 2, 2021
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                  Address: Chennai

                  Hi, I have received a Flipkart axis bank credit card. For activation, if I tried to use my customer ID. It shows invalid credentials. Please do me a favor asap.
                  Axis Bank customer support has been notified about the posted complaint.
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                    General Knowledge From Newspaper
                    Nov 2, 2021
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                    Hi
                    I have a refund of rs11449 from Flipkart which was processed long back but hasn’t reflected in my account yet.
                    Customer care not supporting
                    Reference number-74056631293129279895646
                    I had a word with Flipkart and they have sent me mail regarding the amount being initiated and the reference number.
                    Flipkart is saying refund completed on October 27. I tried calling customer care but they aren’t supporting.
                    Axis Bank customer support has been notified about the posted complaint.
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                      dipankar6205
                      from Hajipur, Bihar
                      Nov 1, 2021
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                      I m in defence services so doesn't get that much time for this. bt in my account there is fraud transaction of 18k by ecom/pur in axis bank. please help me...jai hind
                      Axis Bank customer support has been notified about the posted complaint.
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                        Akshay_Gupta_007
                        from Kolkata, West Bengal
                        Nov 1, 2021
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                        I paid for an Axis Bank Delight Debit Card(Rs 1500) in June, 2021 and received the card in early July. In one of the offers they promised, I was supposed to receive a Times Prime Membership if I complete 3 or more swipe transactions within 45 days of registering the new card. I completed more than 3 such transactions and still haven't received the aforementioned Times Prime membership. I have been reaching out to the highest level of escalations' officer and he has been ignoring my mails, asking for 3-4 days to send out the offer and I still haven't received it. They have been deferring and making a fool of me since more than 3 months now. They have caused harassment and acrimony to me since months now and I still haven't received my offer as promised.
                        I have attached the repeated follow ups and their standard reply. I followed up regularly at least 10 times and I have stopped doing that now, since they are least bothered about furnishing the required offer.
                        Axis Bank customer support has been notified about the posted complaint.
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                          Address: Lasalgaon

                          Rs.8500 / Total - (500 ×17) diposit by ATM card . But not credit on my account No. [protected], Account Name - Shreyasee Security of Maharashtra. ATM card no.[protected]....
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                          Umamaheswarac1
                          from Coimbatore, Tamil Nadu
                          Nov 1, 2021
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                          Address: Bangalore

                          My credit card has been linked to some other account with out my involvement. How the bank assigns my card to some other person. I have raised complaint and asked them to close it since I am receiving emails and SMS related to that credit card. They told me that by mistake the card is linked to some other account and they will change it back to my name.

                          How can we trust this bank, simply my card can't be linked with another account. I suspect there is something happened behind.

                          My request to Axis bank is to close this credit card and confirm that I am no way related to this bank.

                          Request id: 69458838
                          case id:[protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            Manjunath T Pratap
                            Nov 1, 2021
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                            Address: Peenya 2 stage

                            Without initimation they have deducted more consolidated charges... Worst
                            Axis Bank customer support has been notified about the posted complaint.
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