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Axis Bank Complaints & Reviews

2.6
Updated: Jul 18, 2026
Complaints 13017
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Axis Bank reviews & complaints page 75

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R
Rnavelkar
from Bicholim, Goa
Mar 4, 2022
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Address: Bicholim Goa

Refer to My CIBIL files indicating that there was a Personal loan for Rs.2, 500/- with an Ac No DPAFC[protected]A sanctioned on 05/12/2021. But I didn't borrow from Axis Bank. Therefore, please correct the same and notify CIBIL as well.Please deactivate account.
Axis Bank customer support has been notified about the posted complaint.
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    S
    Shashank.Mishra
    from Dehradun, Uttarakhand
    Mar 3, 2022
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    Address: Dehradun, Uttarakhand

    Just now, 37.85 rs got deducted from my account and in description it is written as "SCG.VISA.POS".
    I haven't done any transaction and it got deducted from my account.
    Contact no: +91-[protected]
    Axis Bank customer support has been notified about the posted complaint.
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      P
      Pratapsiha
      Mar 3, 2022
      Resolved
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      Resolved

      Address: Mumbai

      Hello,
      I am receiving messages regarding bill payment of credit card number 8620 which I haven’t received or used or activated.

      After multiple consumer care complaints I am still not a solution

      Kindly help,
      Pratapsiha
      Apr 5, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 05, 2022
      Axis Bank Customer Care's response
      Hi Pratap, we request you to share the registered mobile number along with screenshot of the message received for further assistance. Regards, Team Axis Bank
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        V
        Vivek Tripathi 12
        from Delhi, Delhi
        Mar 3, 2022
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        This is in continuation with my message regarding the not working of my FORX card in fact it worked only once . I have checked on website and it all OK .
        I am sorry to say that I have trusted the Axis Bank more than required, and now I am paying for it.
        Sooner than later, I will transfer my bank account to better service provider here or anywhere else .
        Please let me know the procedure for
        1 To close the bank account, remotely.
        2 Getting it transferred out of Rawatbhata, remotely .
        Axis Bank customer support has been notified about the posted complaint.
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          P
          P.K.Nandha Kumar
          Mar 3, 2022
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          Resolved

          Axis mobile application is not opening I'm getting, your account is terminated please visit to the nearest branch. Even i visited But still no use.
          But internet banking is working but instead of showing my name it showing Insta kit number.
          Almost 2 months over. But still my problem is not solved
          Apr 6, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 05, 2022
          Axis Bank Customer Care's response
          Hi Nandha, we request you to share the registered mobile number along with details of the branch visited for further assistance. Regards, Team Axis Bank
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            D
            dineshm19
            Mar 2, 2022
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            My Axis Credit Card is not working.
            The error message being shown is "Your Mobile Number is not updated with us for online transactions"

            I tried all the different methods like
            Axis Mobile - Services & Support - Services - Update Mobile Number

            Set the pin using the Mobile App, Readjusted the domestic transactions limits.

            I contacted the customer care centre twice and which didn't resolve my issue.

            Please resolve this issue ASAP
            Axis Bank customer support has been notified about the posted complaint.
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              N
              NEm Jakhar DK
              Mar 2, 2022
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              Resolved

              Address: Pin 500015

              I'm not received my Flipkart axis credit card...
              Register number is [protected]
              Apr 11, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 05, 2022
              Axis Bank Customer Care's response
              Hi, we wish to inform you that card has been dispatched through SPEEDPOST via AWB no.: AX[protected]IN and is intransit. Regards, Team Axis Bank
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                A
                apeksharathod30
                Feb 28, 2022
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                I've jobless and hence salary is not credited since 8months but my account is still salary account and axis bank is charging me 100 rupees per month. This is ridiculous cz after 3months of no salary, the account should be saving account. I've also received sms but still it's showing slaary account. I've tried reaching branch and they are not helping me. Customer support not helping me. This is stressful for me to pay this much money without any reason. And now my account showws lean and it's not getting clearing from one month even after adding funds to it.
                Axis Bank customer support has been notified about the posted complaint.
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                  M
                  madhav888
                  from AHMEDABAD, Gujarat
                  Feb 28, 2022
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                  I have a Axis bluechip fund - Regular growth with Folio number[protected] for which ECS is deducted on 1ST of every month.
                  I have purchased it from ICICI direct.

                  In feb, the ECS was presented on 31ST Jan to ICICI bank . Due to insufficient balance, it was presented on 1st Feb and the SIP amount of Rs2000 was deducted.

                  Still, ICICI bank deducted Rs 590 on 4th feb.

                  Kindly revert on [protected] as to why the ecs was presented on 31st Jan and who will refund Rs 590 ? As per RBI rule, ECS is to be presented on the stipulated date.

                  regards,
                  Madhusudan
                  Axis Bank customer support has been notified about the posted complaint.
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                    D
                    diwaker.k
                    from Delhi, Delhi
                    Feb 28, 2022
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                    Resolved

                    This is happening with me second time, because of covid circumstances i lost my job and not working from a long time. 1st i asked for a settlement and they agreed on 40, 000/- but after 2 days i got a settlement letter of 60, 000/-. Then again someone called at my in-laws house and their neighbor and saying this person stole money and run away. again i asked for the settlement amount of 40, 000/- but again they have sent me a letter of 60, 000/-. my family receiving calls from many numbers, i got a call from[protected] Named Amit Chaudhary, he clearly denied that no one called and i asked for 60, 000/- settlement amount which is completely false allegation against me. below are the numbers my in-laws receiving calls. [protected] [protected] [protected] [protected] I do have some chats that he mentally harassment me to call my all the family member and threaten them until i pay 60, 000/- and the other hand the lady who sent me the settlement letter not responding to calls. her name is Manisha Bhandari her number is +91 [protected] her branch address is Axis Bank Limited I Axis House I Plot No. I-14, Tower - T2, 2nd Floor, Jaypee Greens Internal Rd, Noida, Uttar Pradesh 201304. Are anyone from the bank are allowed to call anyone from my friends and family's and harass them? Are anyone from axis denied that they are not from the bank after harassing my family? Are anyone allowed to make such calls and use the bad language? I am willing to pay 40, 000/- which i promised and confirmed by the with the person who called me on WhatsApp from [protected] named Pratik Walia.
                    Apr 1, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 01, 2022
                    Axis Bank Customer Care's response
                    Hi Diwaker, we request you to share the registered contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                      G
                      Gopi Arumugam
                      Feb 27, 2022
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                      My account balance is showing negative amount im using past 10 years..

                      But now unable to use axis bank card..
                      Axis Bank customer support has been notified about the posted complaint.
                      If you make it as positive amount (0)
                      I will continue to other wise i will close my account
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                        K
                        Kutbuddin52
                        Feb 24, 2022
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                        Website: a

                        Axis bank payment advise and email can be used for cyber crime. Recently we received payment advise with our company name as beneficiary, but the account number was bogus. This account number is not that obvious as it is marked with xxxx. Upon receiving this mail we initially thought that payment has been made as our company name was clearly mentioned as benefeciary. But on close inspection we noted it has a bogus account number. We trusted this email advise because it comes from axis bank email id, with names mentioning reserve bank of india. We nearly delivery a huge amount of consigment trusting to a "client"these payment advise. The client keep arguing that payment has been made. Finally the payment was reversed to the original account
                        Axis Bank customer support has been notified about the posted complaint.
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                          C
                          cibil1208
                          Feb 24, 2022
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                          Address: chennai-40

                          The information reads type of loan 'other' vide loan number [protected] from AXIS BANK and status as Written off for Rs.NIL/- and the loan amount is also NIL. I had never taken any loan /credit card from AXIS BANK and had it written off/defaulted.

                          I have written to cibil customer care also about this and have not received any reply yet. I would like to take this up with consumer court if I don't receive an update.

                          Regards,
                          prakash
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            anshuagarwal0217
                            Feb 24, 2022
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                            Resolved

                            Hi Team,

                            I got a call from axis executive. Her name is Nidhi[protected] from 0015 Green Park Delhi branch. She told me that my Flipkart axis credit card has been upgraded to neo credit card which will charge rs. 250+taxes from me as a joining amount.
                            Instead o[censored]pgrade axis Bank issued a new card which is Neo card.

                            I told her that my postal address is not updated with my account . So she said me that I'll provide her the recent address and she will update the address from her end send that card to new address.
                            Ref Number:- 701014

                            However the card was sent to my old address and I didn't receive it.
                            Instead o[censored]pgrade the card, a new card was issued. this i came to know when I was notified for the bill amount of rs.295/-.
                            I want to block this card now as I am not owning the card but I have paid amount of 295/-

                            Query:- As I have already paid amount of rs.295/- for the card which I'm not owning. How can I get back that amount?

                            Note:- Please ask your executives not to misguide the customers.

                            Please find the attached chats for your reference.
                            Apr 2, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 25, 2022
                            Axis Bank Customer Care's response
                            Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              R
                              raoaatif12
                              from Roorkee, Uttarakhand
                              Feb 23, 2022
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                              Axis Bank Officials Mr. Rahul (Mob.[protected]) & Ms. Vibha (Mob.[protected]), have take Rs. 11, 000/- from us in October 2021 for opening our company's current account but did not opened the same. After that we had asked them for repayment of our money so they have provided us a demand draft for the same amount in favour of some other company not in favour of our company. After that we asked them to repay our amount in cash in lieu of DD as the DD was of no use for us so they had taken DD back and promised us to repay our money within contemporaneous 1-2 days. But from October 2021 till yet we have not received a single penny. We are following us on almost daily basis but they are just astraying us by making excuses like 'tomorrow you will get the money or today you will get the money and they are just fooling us around. Kindly, help us getting out money back.
                              Axis Bank customer support has been notified about the posted complaint.
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                                D
                                Deep tomar
                                Feb 23, 2022
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                                Dear Team,
                                Please note on Monday I was travelling from airport to home in morning 8:00 am with my family. Four members from.recovery team has covered me in front of my car and started threatning me and they sit in my car and talled me to follow his car. And they take me to the office without saying anything. And they were so abusive with me and I have to give my car to them without taking any action at that point of time. I was not having any information that my two EMI's were pending. Not even received a single information or notice from the department. Also the emi's which were pending is from covid time and due to loss of job in covid period was not able to pay the emi. Due to which you have already charged us the interest and which we are ready to pay. But now when we visit your axis house in Noida 128 they were so ill mannered staff who sits there and they were misbehaving with me and my wife. When we were talking to one person all foilur of them speaking in between and all of them were very rude. They don't know how to speak with the customer. If you people are hiring staff like them definatly no one will like to visit your axis bank ever.

                                We were their to give the balance money and they end up all the things in pushing and abusing in the axis house.

                                Firstly no one can take our car in the middle of the road and secondly when we are their in the bank to clear all our dues and you staff is too too tooo tooo rude with us which is not acceptable at all.

                                Not even a single person i have cmae accross whom I can speak.

                                I have visited yesterday and today as well and I met with 4 different person and all of them were saying something different.

                                And the last person who call himself a manager over there he told us that you have to visit the court and you have to bring a releving letter from court.

                                But can you tell me why should I visit a court when I have done nothing wrong. And why should I waste my daily time in payimg your dues. I have never seen such activity with any other bank.

                                This is not acceptable with a reputed bank.

                                I hope you take this case as serious as it is.
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 26, 2022
                                Axis Bank Customer Care's response
                                Hi Deep, we regret the inconvenience caused. Request you to share your registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
                                Feb 28, 2022
                                Updated by Deep tomar
                                I hope to receive a call soon.
                                Feb 28, 2022
                                Updated by Deep tomar
                                Registered number- +91-[protected]
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                                  Parrthh
                                  from Mumbai, Maharashtra
                                  Feb 23, 2022
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                                  I took loan of 200000/- in 2018, i paid few emi on time But due to job loss and covid i was not able to pay then last week bank ask me for settlment and told me to pay 90000 on or before 20 feb 2022 then i said i have just started new job and cannot pay 90000 together i said i can pay 10000 per month as my salary is only 20000 but they denied for same and started harresing me and abusing me and debt collector comes to my office and home after i dening them to come to my work place and its my new job then also executive came i am really stresed and harresed by them alot Ms. Ankita - [protected] / [protected] & Mr. Mohammed - [protected] ...then today 23 Feb 2022 i went to axis bank andheri to speak to Ashlesha Madam ( executive u sent me settlment email) but i was told that she doesnot comes to office and then i asked for her number but they denied to give the same i asked them to give me in writting that she is not coming to office and cannot provide her number but they denied me. The i called ankita again and told her but they are really harrsing and nor bringing mutual solution to this as i am ready to settle but in emi as full amount not possible for me to pay. i am feeling like abused, harresed and sorry to say but they doing extortion...Please Help for the same.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    K
                                    Kenny26
                                    Feb 23, 2022
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                                    I was offered an Axis Flipkart credit despite of having my zone credit card. I was contacted by the agent and was advised to apply for the new credit card accordingly I have done that under the guidance of the agent. I have received the card and was trying to using at the store it says it is having in sufficient balance, I contacted customer regarding this and was informed that both the cards has same limit all together. As a result it is basically not at useful in that way for me. but in the mobile application it shows a two different card and having two different limits now. How far is this correct? Please advise and get this sorted as I should get separate limit in the card.

                                    Agent offered credit card : [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Mar 22, 2022
                                    Updated by Kenny26
                                    I haven't recieved any update on it.

                                    Please do advise.
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                                      BHAWESH BHASKAR
                                      Feb 23, 2022
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                                      My mobile number is already registered. When i do a payment on Flipkart by credit card but i can't get otp for payment and i get a message of 'your mobile number is not updated with us for online transactions'.
                                      I have already called customer care 8-9 times, everytime they are saying different reasons i.e. indirectly they are ignoring and doing formalities, and lastly they say to wait for an hour but still same problem.
                                      I have also visited the nearest branch but they told me to contact customer care.
                                      I don't understand, whats going on.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Chiranjit1960
                                        Feb 23, 2022
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                                        Address: Bongaigaon

                                        I tried opening internet banking, but invalid user credentials are showing whenever I typed customer ID. Please look into this matter.
                                        Account No. [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
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