Axis Bank Complaints & Reviews

Dear axis bank team,

I paid on amazon using my axis bank debit card on date[protected]with an amount of inr 899/-. Later this order was return and amazon has generated a refund for this amount with reference no.[protected] on[protected] However, i have not received the refund from your end yet. Request you to please see in this matter as soon as possible

I have Axis Bank Account From Past month(Oct 2021 to Nov 2021) around Rs 8600 has deducted in the name of Consolidated charges from my account even before that I have check my bank statement there is no negative balance was there but don't know how after crediting my bank account bank started deducting this much amount i need refund of this amount

Hi Everyone,

I have opened axis account on 8th September 2021, after a month when I didn't received my welcome Kit I called vendor and they asked me to submit signature digitally. They said once this is done I will receive card in 4-5 days but I didn't received. Therefore, I visited branch on 28th October and they confirmed that there is some glitch internally due to which I didn't received.
They said after 2-3 days I will receive mesage from courier service but I haven't received till now.
Today os 8th November and I'm still following up with branch and vendor.
Worst experience till now.

I order a product from amazon on 18 October and the order was cancelled and the the amazon issued a refund to me on 18 October which was expecting to be reflected in my bank account on 23 October 2021 but still i was not received the refund . I have the refund refrence number which was given to me amazon when they initiated the refund. I attached the photo of amazon conformation mail along with the refrence number.

Hw was very rude and aggressive and was behaving very badly

I applied for clean science and technology ipo in july via google pay. No shares were allotted to me and the mandate got expired on 27 july. I contacted stock broker many times and they said that they requested axis bank to release the amount. I wrote a mail to link in time regarding ipo as per the suggestion of stock broker. They told me to raise a request with bank and they will unblock the money. But axis bank officials are telling me to contact customer care who never picks up the calls. I feel they are misleading the customers. My money was blocked from the last four months.

It has been really unpleasant experience from axis bank in few months. I am having axis credit card & for which I am trying since last 3months for autodebit facilities via branch, then via app & now internet banking. However it has just made my life hell.

Branch people didn't did it, late fees & interest charged.
Spoke to customer care but they are helpless
supervisor mr. juniad told to uninstall & reinstall app, did it but now authentication is problem as card is expired & internet id disabled.

Everyone uses APP they upgrade it & just continue who is user userid any more. They are talking about digital but have they ever tried to find out real problem faced.

USERID - Contact branch.

What is use of Online if we have to go to branch.

Dear Sir/Madam,
My name is Ibombi Singha, My ac no id [protected].Its my salary account .I m trying to do transaction frm my Axis mobile app and also frm Gpay and Phonepe is not accepting the payement all transaction are unsucessfull because facing your bank has block or frozen your account or not able to make payement at this time.

Therefore kind request you to shortout the facing issue of transaction as soon as possible for futher future in good connect with your customer.

I could not withdraw money using my Axis Bank ATM debit card, getting message "We wish to inform you that your transaction could not be processed due to card chip not read. To facilitate safe transactions, Axis Bank processes requests by using chip details only."

When i contact customer care, they suggested to replace card, also I need to pay the annual charge and replacement charges. Since i had already paid the annual charges...

My axis bank savings account has turned negative of 16 thousand rupees because of non maintenance of negative balance.
When I raised the question with Axis bank customer care they that In RBI website it is mentioned "It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance."

But they are not responding properly have been chasing up with them for more than a month now, Please help.

I have applied for Flipkart Axis credit card from Flipkart app on October 30, 2021 and done with Video KYC. On November 1, 2021 Documents were picked up and I got both email and SMS saying application was approved and card details will follow shortly. To my surprise, when I checked the status on the Flipkart app, I got a message saying my application was rejected and I have a hard inquiry on my Cibil Score. I ade calls to Axis support numerous times and they said there is no application in my name. My application ID is C1-[protected]-C1. This caused me si much stress.

Today i want to go to Dahnu. I have Axis bank Fastag. I try to recharge fastag but not able to rechage. I try for 30 to 40 minutes with 2 mobile but not recharge. Lastly i have to paid doubke toll at toll naka and bought new Kotak Bank Fastag.
When i called on Axisbank Fastag tollfree number about to complain, they said you have close Axisbank Fastag and continue with new kotak Fastag and disconnect call.
So my complain is that i havd refund my money ehich i paid double toll and new kotak fastag charges.
Very bad service and reply. Also my impression down against toll person.
Kindly resolve my query.

The Axis bank vytila provides worst customer care service. They didnot answer customer calls and complaints.
Before one month i give a documents for account opening but they dont give me any updates. The entire branch team is very very bad. This kind of staffs will make your customers dissatisfied.

Ecom/pur
I m in defence services so doesn't get that much time for this. bt in my account there is fraud transaction of 18k by ecom/pur in axis bank. please help me..

I opened a OD account with axis bank in sept 2020 . On that time employee of bank Surya Rathore told me that I can stop this OD account any time but if stop this OD account with in a year than bank will take charges but after I have completed 1 year than another bank employee vikas sharma asking for for closer charges that is 35400 . It's huge amount and I didn't have any information about for closer amount . So Surya Rathore mis sels these account to me and many times of branch visit I didn't get any response form bank side . Bank employee said that I need to submit my closer amount els we can't give you your property paper so I have submitted that amount to bank account because they pressurized me .So I am submitting my all details here please look that and resolve my issue

Account name - Sri ganpati glass fiber
Account no - [protected]
Branch - near Meera chowk, sri Ganganagar
IFSC - UTIB0000184
Limit - 15 lac

Contact - [protected]
Name - kanhaiya swami

Dear Axis Bank Team, I am Pushparaj Krishnan and my mobile number [protected] and email [protected]@gmail.com. I have an account with Axis Bank.

I have applied for Axisbank Vistara infinite credit card by card to card in Axisbank Dharmapuri, Tamil Nadu. I live in Hyderabad and my office also in Hyderabad. My home and office verification 100% done. Due to your bank employee wrote my company name wrongly my application got declined,...

Dear Axis Bank Team, I am Pushparaj Krishnan and my mobile number [protected] and email [protected]@gmail.com. I have an account with Axis Bank.

I have applied for Axisbank Vistara infinite credit card by Axisbank Dharmapuri, Tamil Nadu. I live in Hyderabad and my office also in Hyderabad. My home and office verification 100% done. Due to your bank employee wrote my company name wrongly my application got declined, It is not my mistake. Please take a serious action and complain on my application or else I'm going to court as I don't have any mistake on my side. I'm now seriously fed of Axis bank keep rejecting my application. For your kind information I'm holding more than 10 credit cards expect Axis bank so I was very interested to get it for my travel purposes as I'm a travel a lot to abroad. Please immediately escalate on my application C1-[protected]-C1

Hi, I have received a Flipkart axis bank credit card. For activation, if I tried to use my customer ID. It shows invalid credentials. Please do me a favor asap.

Hi
I have a refund of rs11449 from Flipkart which was processed long back but hasn’t reflected in my account yet.
Customer care not supporting
Reference number-74056631293129279895646
I had a word with Flipkart and they have sent me mail regarding the amount being initiated and the reference number.
Flipkart is saying refund completed on October 27. I tried calling customer care but they aren’t supporting.

I m in defence services so doesn't get that much time for this. bt in my account there is fraud transaction of 18k by ecom/pur in axis bank. please help me...jai hind