Axis Bank Complaints & Reviews

Address: Bangalore

I have stopped the ecs but still getting wrong ecs charge from axis bank loan department. because of this I lost around 6k please return my amount

Sep 13, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Axis bank lanka varanasi uttar pradesh

I have 6 years old savings account in axis bank.but suddenly then freezed my account without any notice or without any messages.So much problem faced due to axis bank poor services. I went to bank and updated my KYC .till its not unfreeze. Any staffs is also not telling what happened to my account.very disappointed by axis bank

Sep 13, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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I don't want CPP plan. Please cancel it. I don't know there was extra charge for that, they said it was added with the credit card annual charge of 500rupees. i don't want the plan, please cancel it.

Sep 6, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2021

Axis Bank Customer Care's response Hi Alex, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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J

Joel Alex

Aug 5, 2021

Hi, My registered mobile number is [protected]. Please do the needful to cancel the CPP plan.

Reply

CPP Group India Customer Care's response, Oct 27, 2021

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

Regards
CPP Team

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Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of Rs 5139 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.

Sep 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Khadinamore

Sir I am subendhu adhikari, I have an account in your bank .I am suffering from khadina more branche .please help me sir.
With regard
Subhendu adhikari
Phone no is [protected]...

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Address: tirupati 517501

Hi,

I am sivaramaprasad g, i updated my app some days back, after that I am trying to login, but getting invalid credentials every time. Customer ID is correct and password is also correct. what is the problem plz solve

my email id is [protected]@gmail.com

Sep 4, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2021

Axis Bank Customer Care's response Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Necc Ltd., 9062/47 Ram bagh Road, Azad Market

Res Sir

Bank not Support regarding this fraud Transiction whareas immedaitly inform withen 20 minute axis bank customer care request no 68424947 dt. 19/07/2021 11.45 AM. and send the all details by email and trackon couriers pvt. ltd. docket no [protected] to axis bank timly but any sestify reply not given, so kindly request to you, pl help us regarding this fraud,

Thanks with regards
Shailendra Kumar
M- [protected].

Axis Bank customer support has been notified about the posted complaint.

Aug 03, 2021

Updated by Shailendra Jadon i have also called more then 40- 50 time to axis bank customer care to not settle thate deducted amount with this merchent now i am writing tho this email to resp;ve this issue and reverse my amount ASAP .

Verified Support

Aug 05, 2021

Axis Bank Customer Care's response Hi, we are still working on your concern via service request number 68735277 and shall be responded shortly. Regards, Team Axis Bank

Aug 11, 2021

Updated by Shailendra Jadon Please Give the status of my fraud request ???

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Address: Pani Chowk station road fatehpur

Today I went to the branch to witness the withdrawal of money. Madam, who looks after the transaction counter, spoke very rudely and even refused to do my work.

Sep 4, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and are open to help you. Please provide us with details of your concern along with your contact number through a DM and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Fraud was detected on my credit card by bank on 16th June for 20100, 2 transaction.
I was told that virtual credit will be given in 10 working days.
Still waiting for credit and contacted customer service 4 times in last 1 month but no resolution.
On top of that late fee has been charged and also around 4k of debit interest.
Need the credit amount back and please waive the additional charges that have been leived on my card.
Contact me on [protected].
Another issues is you guys don't call back even after confirming that you will call back.

Sep 12, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2021

Axis Bank Customer Care's response Hi Harsh, we wish to inform you that the disputed transactions are secured OTP based transactions which are done basis two factor authentication. As per OTP logs extracted from the system, it has been observed that the OTP for the mentioned disputed transactions was delivered to the registered mobile number linked with the bank. Hence, the dispute has been closed under customer liability. Regards, Team Axis Bank

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It's showing blacklisted when I tried pay using fastag at toll points, I have recharged with 500 2 days ago but still it's showing blacklisted Please help out

Sep 4, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2021

Axis Bank Customer Care's response Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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Hi,

Today I got the message that my total balance got debited rs 663.00 without my permission from axis direct, I don't even have a Demat account from axis please refund my amount.

My name:vivek Singh

Thanks & regards,
Vivek Singh

Sep 3, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

Axis Bank Customer Care's response Hi Vivek, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Address: Gosai talab mirzapur

Sir/Madam, I have purchased Credit card from AXIS Bank on 02.08.2021 i have received message from ECPP Assistance for your Credit card account debited 1, 699/- by ECPP assistance. Without my permission One assist Charged 1699/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount there is no response from one assist Kindly Cancel the policy and refund the amount Ecpp Assistance Membership Number : IA4936695.

Aug 2, 2021

Complaint marked as Resolved

Sir/Madam, I have purchased Credit card from AXIS Bank on 02.08.2021 In i have received message from ECPP Assistance for your Credit card account debited 1, 699/- by ECPP assistance. Without my permission One assist Charged 1699/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount there is no response from one assist Kindly Cancel the policy and refund the amount Ecpp Assistance

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

Axis Bank Customer Care's response Hi Avesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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CPP Group India Customer Care

Aug 19, 2021

Dear Customer,

We have tried to contact you on the contact numbers registered with us, however unable to connect.

Please feel free to contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any assistance.

Regards
CPP Team

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INR 59 debited from A/c no. XX2929 on[protected]:18:53 IST at Sign verf chrgs-(UTIB[protected]_.

As have no mandate done with any. Please help. Contact me via

[protected]
[protected]@gmail.com

Sep 3, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

Axis Bank Customer Care's response Hi Amol, we wish to inform you that the charges levied are valid and applicable as per the schedule of charges. Regards, Team Axis Bank

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Address: Banglore

Hi,

Today morning I got a message that my total balance got debited to rs 663.75 without my permission from axis direct. I don't even have a Demat account from axis.

Please refund my amount.

Sep 8, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2021

Axis Bank Customer Care's response Hi, we request you to get in touch with Axis Direct support at [protected]@axisdirect.in or you may call our support team at[protected] and the executives will assist you further in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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Maine date 15/07/2021 ko central bank of india ke debit card se meri car no.RJ20CG3880 ka fastag me 500Rs. ka recharge karwaya tha. mere account me se ye paise deduct ho gaya hai. jo mere bank ac.ke statement me entry show ho rahi hai. maine bank ke email:edit.[protected]@axisbank.com pe avshyak report bhej di hai.kintu aj tak mere acc.me paise return aye hai nahi mera fastag recharge huwa hai
mera adress:- purushottam das patel
mobile no.[protected]
email: [protected]@gmail.com

Aug 5, 2021

Complaint marked as Resolved

Mere pass से mobile no. Manga tha eske bad kya huwa iska Pata nahi chal PA raha hai.mera fastag balance badha nahi hai. Iska solution chahiye. Sir g.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

Axis Bank Customer Care's response Hi, we request you to share the interaction ID for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank

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I want to settlement our axis bank credit card. card last four digit number is 9087.. kindly settlement as a 15%. bcz i have pay almost all amount but that amount hold due to some dispute but but resolve by you.. so kindly settle . i am not able to pay..so please settlement within 15-20%

Sep 3, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

Axis Bank Customer Care's response Hi Alok, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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A

Alok_bitu

Aug 2, 2021

[protected]

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I have taken personal loan but i am not able to repay. i will pay 20% settlement amount in 3 emi. kindly proceed. Alok Kumar.loan no.0937....

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I haven't applied any new credit card but got sms
"Thank you for applying for Axis Bank MY Zone Credit Card. Joining fees: Rs. 500 and Annual fees: Rs. 500. Please note application ID MLP[protected] for reference."

Now today send bill Rs. 590 for ho joining fee.

Please do the needful

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

Axis Bank Customer Care's response Hi Ananta, we request you to share the registered number for further assistance in the referred matter. Regards, Team Axis Bank

Aug 02, 2021

Updated by anantajabe25 Registered Number is - [protected]

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Address: PUNE

Website: www.axisbank.com

Dear

I have already made the settlement of my credit card

And that card is not in used

Minimum payment of INR 2622 and total payment of INR 52421.26 is due by 02-Aug-2021 for your Axis Bank Credit Card no. To avoid any further charges kindly make payment on immediate basis. To clear the outstanding payment, Click here https://pybnk.in/la58y Ignore if paid.

we r receiving regular payment overdue message

We have visited credit card department on JM road pune many times but received response only that is under processing. We made the payment on 25.06.2021

So how it can be possible which process taking more than 30 days for this we cannot understand

Kindly close this matter urgently

I don’t want any message for overdue

Please note

Please confirm and oblige

Sep 3, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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I saw bank statement "the a/c balance is rs.0 info brn to acct closed in full and final set" . This activity have been done without my concern please look into this matter . I didn't receive any mails massage about this.why this happened.
Request you to help me and refund back my account.
And i dont want this again in future.
Please let me know if you need any other information.
regards

Sep 3, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 95

Produced wrong ecs

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My account freezed without any reason

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CPP cancellation

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Deduction of brn-payment-card done without prior information

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Can not change my DOB

Credit card

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Fraud Transaction from axis bank Credit card dt 19/07/2021

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Employee misbehave

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Credit card fraud

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Fastag

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Amount got debited inr 663.00 without my permission from axis direct

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Ecpp protection credit card

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Complaint about the deducted charges without consent

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My total balance got debited to rs 663.75 without my permission from axis direct.

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Mere debit card se fastag ke liye paise deduct hone ke bad bhi fastag ka balance badha nahi hai.

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Credit card

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Personal loan

Credit Card

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Axis bank Credit card

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The a/c balance is rs.0 info brn to account closed in full and final set" .

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