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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 93

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K
Kuldeep M
Aug 18, 2021
Resolved
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Address: ATM-WDL/+131 Sewak Park, Dwarka Delhi 110059

[protected] is the Customer id and 17/8/2021 ATN se Kuch maine pese nikalne but Account se cut gye aur Cash nhi Mile so pls ASAP
Sep 21, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2021
Axis Bank Customer Care's response
Hi Kuldeep, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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    Roshanpawar378
    Aug 18, 2021
    Resolved
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    Resolved

    Address: Room no. 306, J Apartment, Shivaji Parl, Khodiyar Nagar, Vapi- 396195, Gujrat

    Sir, I have Axis bank account at Vapi (Gujrat) branch with a/c no.: [protected] . On 25/07/2021, I knew that "the a/c balance is Rs.0 Info BRN to ACCT closed in full and final set" from Axis mobile app. This activity have been done without my concern and any intimation please look into this matter .
    Request you to help me and refund back my account.
    And I dont want this again in future.
    Please let me know if you need any other information.
    regards
    Roshan Pawar
    Sep 24, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2021
    Axis Bank Customer Care's response
    Hi Roshan, we are working on your concern raised via SR number 69025368 and shall be responded shortly. Regards, Team Axis Bank
    Verified Support
    Aug 24, 2021
    Axis Bank Customer Care's response
    Hi Roshan, as per service request number 69025368, we take due cognizance of matter highlighted for further review and as per the update received, understand that our bank official has contacted you and addressed your concerns in referred matter. Further, we understand that you have been pacified on account closure reason and also DD status. Further, we understand that you shall visit branch once you are back in Vapi to collect the DD. Regret the inconvenience caused. Regards, Team Axis Bank
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      K
      kailash bhople
      Aug 18, 2021
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      Dear Axis Team,

      While I was making a transaction of 7k rupees. Suddenly there was a powercut and I received a message stating money got deducted. It was 2 days but the money is not reversed. Please check below
      EAW-416021XXXXXX9774-BPCN1549-BIDAR,
      Ref: [protected]

      Please do the needful

      Regards,
      Kailash
      Sep 22, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2021
      Axis Bank Customer Care's response
      Hi Kailash, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
      How much time will it take to reverse the amount debited? Already 6 days passed... Waiting for your response & Support.
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        C
        Coach Rayya
        Aug 17, 2021
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        Hello sir/mam
        My name is manish kumar. I did job with axis bank with employee code 203348
        from november 2019 to january 2021.31st january was my last day of my relieving period. Please issue my relieving letter on urgent basis.
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Sujal Annapurna
          Aug 16, 2021
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          Resolved

          Your mobile number is not updated with us for online transactions axis bank

          Your mobile number is not updated with us for online transactions axis bank, even though it is registered. Everything like Gpay, Phonepay, works fine but the moment I go for international banking, the message pops up.

          I have been receiving all sorts of messages as my mobile number is registered. I even face issues while logging through the customer-id on the axis website. The same message pops "your mobile number is not updated...
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          S
          Shalaka Bhagat
          from Mumbai, Maharashtra
          Aug 16, 2021
          Resolved
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          Resolved

          This is regarding my flipkart and my zone cc I am not able to pay Bill's as due to current covid situation I am only earning member in my family.I appreciate your staff patience and professionalism in helping me all this while.Kindly an emi offer in which I can pay amount per month.kindly mail me for further communication.

          Regards
          Shalaka bhagat
          Mail I'd [protected]@gmail.com
          Sep 22, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2021
          Axis Bank Customer Care's response
          Hi Shalaka, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            I
            ICWA VSNEGI
            Aug 16, 2021
            Resolved
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            Resolved

            Address: NOIDA

            I, Shahbuddin Saifi holding a OD and current account as well in your branch sector-110 noida in the name of my Firm 'A One Engineering Works, and last month you have lien my OD account without any reason, when i asked your officers sitting in Axis House Noida, they said that your credit report showing OD limit on another bank for Rs. 1.20 CR, however we have no any other OD account with any bank, we have shared my CIBIL report as well to your officers, but still they are not removing the Lien from my OD account, please help us.

            Shahbudin Saifi
            Prop. A One Engineering Works
            Sep 22, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2021
            Axis Bank Customer Care's response
            Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              M
              Mahendra Chauhan
              from Nagpur, Maharashtra
              Aug 16, 2021
              Resolved
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              Resolved

              Address: axis bank ,Alkapuri, Nr. CJ Jwellers , vadodara

              Sir,
              With reference to the above sited subject regarding car loan Ertiga maruti on 3rd july 2017, in this connection starting EMI Rs 15604/- per 60 month as per agreement, then after 20 maonth passes away EMI reduce of Rs 11.342/per month, at that time rate of interest as per welcome latter 9.21 %, Total amount of car loan Rs 748000/- for 60 month tennor, payment made through ECS SBI, baroda, please specified that loan of tenor and EMI of loan reduce,
              For running EMI Of Rs 11342/- for how much month tenor remaining ? bank EMI statement shows no of tenor 79 months but in place of 2 EMI month sr.no 80 Rs 14358/- and last month No. 80 of Rs. 3025/- the statement shows total month 60 . why taken extra added difference of Amount Rs 17283/-
              NOTE - Axis bank loan section consult officer said that EMI no 80 and 81 are remaining EMI which was not debited, he did not given justification in which month not debited EMI, but i have checked SBI Bank statement, ECS every month date of 10th deduction from my bank S Ac S.AC .
              Loan Ac statement for etiga car loan Ac no AUR[protected]
              Agreement no AUR[protected] dt 3/07/2017
              Customer ID No[protected] loan amount Rs 7.48, 000/- for 60 month tenor

              awaiting for your quick reply. no reply till to date
              Yours Sincerely,

              Mahendra chauhan
              M [protected]

              Copy Fw Cs to
              Reserve bank of india
              Ahmedabad
              Oct 2, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 17, 2021
              Axis Bank Customer Care's response
              Hi, we request you to visit the nearest loan centre for further assistance. Regards, Team Axis Bank
              Verified Support
              Aug 21, 2021
              Axis Bank Customer Care's response
              Hi Mahendra, we are working on your concern raised via SR number 69023990 and shall be responded shortly. Regards, Team Axis Bank
              Verified Support
              Aug 23, 2021
              Axis Bank Customer Care's response
              Hi Mahendra, we would like to inform you that as per your request we have send repayment schedule via service request number 14460380. Further, we understand that our official Mr. Virenkumar Modi had spoken and explained to you on the same. Regards, Team Axis Bank
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                Goudampally RamaKrishna
                Aug 15, 2021
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                Resolved

                Hi i tried to pay my electricity bill by bill desk, after entering all my account details clicked on submit button.
                Money deducted from my bank account, but the bill payment was not successful.
                Could you please refund my money back.
                Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp
                Amt:1703
                Bank: axis bank
                Sep 29, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2021
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                  saravanan1977
                  Aug 15, 2021
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                  Address: Kalpakkam, chennai

                  I have use Axis ATM Machine for withdraw of Rs. 10, 000 cash on 12.08.2021. Amount Rs. 10, 000 debitted from my bank account that time machine was hanged cash not come, card also not come and i waiting 30 to 40 minutes in that Kalpakkam ATM. upto now my amount not return to my account.

                  T. SARAVANAN
                  AXIS BANK, KALPAKKAM BRANCH.
                  A/C NO. [protected]

                  mOB : [protected]
                  Sep 22, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2021
                  Axis Bank Customer Care's response
                  Hi Saravanan, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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                    A
                    Anil Gujarati
                    Aug 15, 2021
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                    Address: at metoda gidc, kalawad road, kishan gate., opp. vanijya bhavan, prabhu super market

                    Hello sir,
                    i have current account in axis bank since 2-3 years which maintains 35000 blanace.

                    recently they charged 780 + 18% taxes in my account without any reason.

                    please help me to resolve this.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      stephen27072002
                      Aug 15, 2021
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                      Hello.
                      My account number is [protected].
                      I am not using my account for 3 months it shows balance -10064.40.. As per rbi guidelines it is illegal to levy charges on non maintaining of minimum balance. I wont spend my hard earned money for non maintenance. Please resolve the issue and help me close my account.
                      Axis Bank customer support has been notified about the posted complaint.
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                        shree2832
                        Aug 14, 2021
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                        Address: Pune

                        Axis Bank account is showing a negative balance im planning to covert that to my salary account can you please contact me on below number
                        0 [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          M
                          manojbsadhankar
                          Aug 14, 2021
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                          Address: Pune

                          Dear Sir.

                          On 4th August 2021 I visited the Axis bank. Goodwill Square No.17, Dhanori Branch Pune.411015 IFSC :UTIB0004160 for my ac inquiry and cheque book request converted to zero balance so I submitted the Xerox copy of my Aadhar card, but the Branch executive ignored accepting the Aadhar copy but he take my signature on one form. I had doubt so I immediately call customer care & Key Account Manager regarding this issue also send the mail to customer support if this Bank Employee done anything wrong with my account please conform me don't take any request form Dhanori Axis Branch.

                          Since 4th August I continuously contact with all customer care & Key A/c Manager and they assure me My account will not close. meanwhile I issue the cheques to third persons.

                          Today on 14th August I got message my account closed I immediately contact with customer care and Key Ac, Manager they told visit the branch but 14 to 16 August is Banking holiday.

                          What is the use of Key Account manager, Customer care service & Dhanori Branch annoyances Employee.

                          My Humble request is kindly activate my Ac immediately and don't close my salary A/c.
                          Axis Bank customer support has been notified about the posted complaint.
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                            princepaul
                            Aug 13, 2021
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                            Address: 9A, 38th street, korattur

                            I have a paid Rs. 1, 433.54 debit interest for late payment(june 2021 bill) on july on-time.
                            Still i get Rs. 889.32 debit interest this month(july 2021 bill).
                            This is cheating.

                            And my credit card loan premium amount is increasing month by month. Actually it should reduce.
                            Axis Bank customer support has been notified about the posted complaint.
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                              K
                              Kanishka Vishwakarma
                              Aug 13, 2021
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                              Hello Team,
                              I have received a credit card, the person who issued this credit card has put the wrong display Name on my credit card.
                              I would request you to please check.
                              The person who did was Aishwarya from mumbai branch.
                              My contact number: [protected]
                              I really need to get right credit card with display name: Kanishka V
                              Not K vishwakarma
                              Waiting for your call back
                              Axis Bank customer support has been notified about the posted complaint.
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                                OM PRAKASH SUREKA
                                Aug 13, 2021
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                                Address: LIGHT HOUSE, Main Bazar, Dalsinghsarai, Pawan Kr. Manish Kr.,Mouna Chowk, Chhapra

                                Sir,
                                I went to Axis bank branch Dalsinghsarai Bihar pin code 848114 to deposit money in my friends account in Patna. The cashier refused to take money and told me to open account first than only we will take money. Please confirm.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  chandrani nag
                                  Aug 13, 2021
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                                  Address: madinaguda

                                  I had a locker in axis towlichowki branch, so due to medical emergency i went to take the gold from my locker, i was supposed to take the loan from muthoot finance at 8.5%, but the bank lady told me that axis is also providing gold loan at 11% i still agreed to that because axis is my primary banking partner and as i thought of paying back the loan in 6months, but to my shock the sales manager and the staff lied to me considering my urgency and emergency, emi was supposed to be 4800 however its 5900 which enquiring the sales person told no the roi has increased so its 13%, this is a pure cheating right, just because i was in medical emergency so they cheated me, easily i could have taken it from muthoot at 8.5%
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Aug 16, 2021
                                  Updated by chandrani nag
                                  not resolved yet
                                  Aug 17, 2021
                                  Updated by chandrani nag
                                  i didnot receive any call,
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                                    Yeh
                                    Aug 13, 2021
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                                    Address: Kapil tower Hyderabad

                                    Charge back raised on 26th July but still bank is not providing resolution.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Bhavesh Bulchandani
                                      from Ahmedabad, Gujarat
                                      Aug 13, 2021
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                                      The teams have wrongly frozen my nre accounts and have not been responding on any of the followups happening for last 9 months.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 14, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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