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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 92

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S
Sachinnanda87
Aug 23, 2021
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My credit card bill amount 18284.38 pay 16 August by me but not show my credit card balance showing
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
Axis Bank Customer Care's response
Hi, we request you to share the registered mobile number. Regards, Team Axis Bank
Aug 24, 2021
Updated by Sachinnanda87
My credit card bill amount 18284.38 not clear please bill clear karwao bas

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    subhadra thakur
    Aug 22, 2021
    Resolved
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    Resolved

    Address: DELHI

    I have my asap account in axis bank...this month as soon as I received my payment in my account they deducted rs 885 as lien amount...I want to know the reason for the same...Can the lien amount be withdrawn?
    Sep 24, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 24, 2021
    Axis Bank Customer Care's response
    Hi, we request you to share the registered mobile number. Regards, Team Axis bank
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      Genoj
      Aug 22, 2021
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      Unnecessary 3 month once they are taking consolidated charges rs. 450... My monthly salary was very low.. It's affect my routine life and make mental pressure...
      Sep 24, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 24, 2021
      Axis Bank Customer Care's response
      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        dalvipramod86
        Aug 22, 2021
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        Address: MUMBAI MALAD

        Hello, my complaint is axis bank, just deduct 8000 as consolidated charges .i really not aware about this. this amount is very high for me, because of lockdown i have lost my job, so its difficult to maintain money on it.
        i request to axis bank kinldy wave or return my money, further i will maintain money on axis bank, i dont aware of this, kindly do needfully.

        Account no-[protected]
        ifs code-UTIB0000219
        GOREGAON LINK ROAD BRANCH
        Sep 23, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 23, 2021
        Axis Bank Customer Care's response
        Hi Pramod, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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          RMG_aji
          Aug 21, 2021
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          Resolved

          Address: Valasaravakkam, chennai

          Hi team,

          I have used my icici bank atm card in Axis bank ATM valasaravakkam brach chennai. The atm shows "Your last transaction cancelled" but amount debited from my account 523rs on August 19th 2021. Now still I didn't get received the refund debited amount 523rs. Please resolve my problem.

          My account no:[protected]
          IFSC code :ICIC0000866
          Sep 30, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 24, 2021
          Axis Bank Customer Care's response
          Hi, we request you to liaise up with the Bank from which your money has been debited for further assistance. Regards, Team Axis Bank
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            P
            Patnaikusha
            Aug 21, 2021
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            My account number ending with 4419 with Axis Bank Punjabi Bagh, New Delhi branch is on hold / freezes for the last so many months due to credit card dues. I was unable to make the card dues in full on or before due date due to covid 19 lockdown but I have managed to pay as much as I can . As on date there is no over due amount in my card account. But my account shows a negative balance of Rs.319514.[protected].38) since February 2021. I am not able to make any transaction in my account and every month Personal loan EMI bounced back from my account and interest and penalty is added every month to my loan account . Due to negative account I have been done the transactions through my ODFD account with axis bank but this account is also on hold due to unknown reason since July .You are kindly requested to do the needful
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 23, 2021
            Axis Bank Customer Care's response
            Hi Usha, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
            Aug 24, 2021
            Updated by Patnaikusha
            Dear Sir,
            Sub: Request for Removal of Lien
            Ref : : Customer ID :[protected]
            As on date my account number [protected] shows a negative balance of Rs.3, 22, 074.38 (-3, 22, 074.38) against Credit card dues. As I have settled all three cards of Axis Bank there is no overdue amount as on date. So Kindly let me know the detail of this amount so that I can verify the same .
            Detail of Settlement :
            S.N Card No Settlement Amount Payment Mode Date Ref No Amount
            1 [protected] 58700 Paytm 19.07.2021 PYTM[protected] PYTM[protected] [protected]
            2 [protected] 62000 Paytm 16.08.2021 21.08.2021 PYTM[protected] PYTM[protected] [protected]
            3 [protected] 92000 This Amount is divided into 6 installments and I have paid 4 of them. Next installment will due on October and November ( Rs.61400/- Paid and Rs.30600/- is payable by November
            Payment Detail Is as follows :
            Date Ref No. Amount
            15.06.2021 IMPS[protected] 15050
            Paytm 12.07.2021 PYTM[protected] 450
            PYTM[protected] 15300
            Paytm 18.08.2021 PYTM[protected] 30600

            I am not yet received No dues certificate from the bank towards settlement of 1st 2nd cards for which I have paid the full settlement amount. Still I am receiving statements of all these cards and calls for payment. In my CIBIL report it shows that File Suit/ Willful defaulter/Settled/ write off. Etc..etc. In fact I am not a wilful defaulter at all. Due to adverse circumstances I could not pay my dues on time but I was paying almost every month a certain possible amount to my card accounts.
            You are kindly requested to do the needful and regularise my account .
            Thanking you,

            Usha Patnaik
            Mobile No-[protected]
            Email : [protected]@gmail.com
            Mobile No-[protected]
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              arun arun007
              Aug 21, 2021
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              Resolved

              My login of Internet banking is disabled, I can't enable it .it was asking for visiting the nearest branch office, is there any other way to enable my internet banking services
              Sep 21, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2021
              Axis Bank Customer Care's response
              Hi Arun, we request you to refer to the following link: https://retail.axisbank.co.in/wps/portal/rBanking/axisebanking/AxisEnableLoginId for more information on the referred topic. Regards, Team Axis Bank
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                Anish Ashraf
                Aug 21, 2021
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                Unauthorized transaction in my account happened twice day. Debited rs 399 twice to ECOM PUR/ GOOGLE SYBO/Mountain view 2008. I have never authorized or attempted such a transaction. Please do the needful.
                Sep 21, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2021
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                  K
                  Krishna Kumar Shaw
                  Aug 20, 2021
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                  Address: Block No-A, 2nd Floor, Flat No-C, 9 Rabindra Sarani, Near Bandhan Bank, Dumdum Cantonment, Kolkata-65

                  Dear sir,

                  My complain no as given below:

                  1) SAK[protected] dt. 07.08.21
                  2) SAK[protected] dt. 11.08.21
                  3) SAK[protected] dt. 17.08.21 (branch)
                  4) RBI complain dt. 14.08.21

                  But our case not solved till now only SMS received from your end again each complain "for rejected since transaction found successful as per records".

                  I have a question from your just ask a simple question from HDFC bank your atm was was breackdown on 07.08.2021 in between 9.00 am to11.00 am yes or not. If no than you are going to propore check like camera audio record in ATM at the time transaction time.

                  Therefore you are requested to kindly once again re check my case propore investigation with all necessary like camera and others.

                  You are requested to kindly look into the matter seriously return my cash as soon as possible because I want retun my cash in any case.

                  My account no last 4 digit 2297
                  Sep 21, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2021
                  Axis Bank Customer Care's response
                  Hi Krishna, we wish to inform you that the dispute has been rejected by the acquiring bank stating that the transaction was successful. Regards, Team Axis Bank
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                    simran sareen
                    Aug 20, 2021
                    Resolved
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                    Resolved

                    Hi
                    I am holding your my zone credit card from sometime.. I got many calls to upgrade my card but I was not interested and also put a complaint not to force me for any king o[censored]pgradation.
                    But to my surprise I an getting text message that your new upgraded card has been issued and delivered shortly .
                    I really wanted to know is this how you force people to hold relationship with you.

                    Moreover now the statement message comes stating that Rs 3000 plus gst is my joining fees.
                    This is a complete disappointment. I urge you to take an immediate action and do not send me any card and reverse the charges whatever applied to my card.

                    Thanking you
                    Japsimran kaur sareen
                    M [protected]
                    Sep 21, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 21, 2021
                    Axis Bank Customer Care's response
                    Hi Simran, we request you to share the screenshot of the message received for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                      Doneshreddy
                      Aug 19, 2021
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                      Resolved

                      I am not allotted with ipo of exxaro tiles limited, even though its been more than 10 days still my blocked amount of 15000 is not refunded yet.
                      Name : donesh reddy kalluri
                      ipo name : exxaro tiles limited.
                      bank amount debited from : HDfc bank
                      account number : [protected]
                      pan no : DPNPK8161M

                      Application number PV[protected]
                      Symbol EXXARO
                      Demat account number [protected] (CDSL)
                      Blocked amount 15000
                      UPI ID [protected]@upi
                      Sep 21, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 21, 2021
                      Axis Bank Customer Care's response
                      Hi, regret any inconvenience caused. Please be informed, once we receive the update from the referred institution, the blocked amount will be released. Further, we request you to refer to the following link: https://www.axisbank.com/retail/investment/iposmart/apply-for-iposmart for more information around this. Regards, Team Axis Bank.
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                        Sambhav Kanishka
                        Aug 19, 2021
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                        I applied for a credit card with axis bank on 3rd Aug 2021, on 4th Aug the documentation was completed. They said credit card will be delivered in 10-15 days. The application id is C1-[protected]-C1, when I try to track it online it say invalid AppId. I contacted the customer care on twitter and they said that the application has been declined due to incomplete documentation. After all this, I received a message yesterday from Axis Bank that my application has been approved and card details will follow shortly but I haven't received any details till now. All these things can badly affect my credit score. This needs to be resolved on priority. I am attaching the screenshots as proofs
                        Sep 21, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2021
                        Axis Bank Customer Care's response
                        Hi Sambhav, we wish to inform you that we have raised your concern via 69010171 and you shall be updated with the response shortly. Regards, Team Axis Bank
                        no updates yet. Am I going to receive the credit card ever?
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                          anki.sri
                          Aug 19, 2021
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                          Resolved

                          Axis bank would not stop calling me even after DND registration

                          This is to report that AXIS Bank keeps calling me every day for personal loans and credit cards even though my numbers are on the National Do Not Call for about a year now. I have blocked over 25 numbers that I have been getting calls from and axis bank manages to call me from a new number every freaking day. Even after requesting on every call that I do not need any services and to make note that my number is registered for DND, they call...
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                          Abhi4702
                          from Pune, Maharashtra
                          Aug 19, 2021
                          May 6, 2025
                          This thread was updated on May 6, 2025
                          Resolved
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                          Resolved

                          Hitachi payment services cheater company try to remove Axis bank ATM forcefully

                          Hello sir

                          Axis Bank ATM terminal ID APCN 40427

                          (Maharashtra Pune Hadapsar )

                          I'm owner of premises which is rented out to Axis Bank atm and my issue is regarding Hitachi service policy .
                          From Last few days different Hitachi representative try to remove our Axis Bank ATM without any legal notice .
                          They are trying to remove atm without any strong reason .

                          They told me...
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                          V Srujana
                          Aug 19, 2021
                          Resolved
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                          Resolved

                          Dear Sir,

                          I am unable to login my net banking ...plz help me...Please suggest me what should do now...?

                          V.Srujana,
                          [protected]
                          Sep 22, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2021
                          Axis Bank Customer Care's response
                          Hi, we request you to DM us screen of error for us to check and assist you further. Regards, Team Axis Bank
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                            KMTVikram
                            Aug 18, 2021
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                            Team, Today I got a mail saying that Rs 385 has been deducted as adjustment entry, leaving balance of Rs 0. I didn't understand what this is for. I travelled 2 days back, and the respective amount has been deducted from my fastag at that time. Please check and do the needful.
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 19, 2021
                            Axis Bank Customer Care's response
                            Hi, we request you to share the interaction id for us to check and assist you further. Regards, Team Axis Bank
                            Aug 19, 2021
                            Updated by KMTVikram
                            Where can I find that interaction id?
                            Aug 19, 2021
                            Updated by KMTVikram
                            I got a mail with ID as mentioned below . Please find it

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                              Piyush B.
                              Aug 18, 2021
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                              Resolved

                              I tried to withdraw money from Axis bank ATM center. The process went smoothly till it said "Collect money" on the screen. But the cash wasn't dispatched. I waited for about 10 minutes. The card was stuck in the machine too. I tried pressing "cancel" etc but nothing worked.

                              (Attached screenshot has terminal number of the ATM)

                              There was no security personnel present there. And the only phone number provided was not toll free.

                              In this age of 'unlimited free calls', people don't keep much talktime balance in their phones.

                              There were people waiting outside for about 15 minutes. And I couldn't leave either as the card was stuck in the machine.

                              Miraculously, the cash was dispatched after a long time. Till then, I had to wait there like am ###, with no idea about who to call and what to do.
                              Sep 24, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2021
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                                shashi mitter
                                Aug 18, 2021
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                                Resolved

                                I never asked for new debit card and charged Rs 1770 and debited in my account No.[protected] in branch Phase VII. Mohali. I visited the branch today, and found behavior of staff is not correct. Instead of satisfying customer they made some excuses.
                                Oct 3, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Aug 18, 2021
                                Updated by shashi mitter
                                kindly credit the amount of Rs 1770 which is debited towards the cost of new debit card
                                Verified Support
                                Aug 19, 2021
                                Axis Bank Customer Care's response
                                Hi, we request you to share the branch details where you have visited for us to check and assist you further. Regards, Team Axis bank
                                Verified Support
                                Aug 21, 2021
                                Axis Bank Customer Care's response
                                Hi Shashi, we have raised your concern via SR number 69023727 and shall be responded shortly. Regards, Team Axis Bank
                                Verified Support
                                Aug 24, 2021
                                Axis Bank Customer Care's response
                                Hi, we regret for the inconvenience caused. As per Service Request number 69023727, we understand bank official has contacted and addressed your concern. Further, as advised by branch we request you to kindly visit your home branch and submit the card and simultaneously branch will initiate the reversal request for charges. Regards, Team Axis Bank
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                                  Mohit behl 614
                                  Aug 18, 2021
                                  Resolved
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                                  Resolved

                                  Address: Ashoka bye pass Rohtak

                                  My auto-pay request has not been cancelled on phone pe and my money is blocked
                                  Sep 22, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 21, 2021
                                  Axis Bank Customer Care's response
                                  Hi Mohit, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                    Umesh@1992
                                    Aug 18, 2021
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                                    Resolved

                                    I opened my account no [protected] by axisbank employee of Yamunanagar branch (haryana). While opening he said he will opening a current account. Now when account open the payment which i done for opening by upi received in my account after 6 days. For this i have to complaint maby times. After this i done transaction o[censored]pi. After 7-8 they call they said ur account is freezed u cnt do transaction. Because u done ypi transactions its not ur current. Its ur individual account. After few hours they put my balance in negative 1 lakh rupess. They made harassment to me. Nd making my wastage by visiting their branch again nd again
                                    Sep 24, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 21, 2021
                                    Axis Bank Customer Care's response
                                    Hi Umesh, we are working on your concern raised via SR number 69023312 and shall be responded shortly. Regards, Team Axis Bank
                                    Verified Support
                                    Aug 24, 2021
                                    Axis Bank Customer Care's response
                                    Hi, we understand that the bank official from branch have taken corrective measures to remove freeze from a/c. Sorry for the trouble caused at branch. We have made a note of the feedback shared by you for further review in terms of branch. Regards, Team Axis Bank
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