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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 92

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A
anki.sri
Aug 19, 2021
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Axis bank would not stop calling me even after DND registration

This is to report that AXIS Bank keeps calling me every day for personal loans and credit cards even though my numbers are on the National Do Not Call for about a year now. I have blocked over 25 numbers that I have been getting calls from and axis bank manages to call me from a new number every freaking day. Even after requesting on every call that I do not need any services and to make note that my number is registered for DND, they call...
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Abhi4702
from Pune, Maharashtra
Aug 19, 2021
May 6, 2025
This thread was updated on May 6, 2025
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Hitachi payment services cheater company try to remove Axis bank ATM forcefully

Hello sir

Axis Bank ATM terminal ID APCN 40427

(Maharashtra Pune Hadapsar )

I'm owner of premises which is rented out to Axis Bank atm and my issue is regarding Hitachi service policy .
From Last few days different Hitachi representative try to remove our Axis Bank ATM without any legal notice .
They are trying to remove atm without any strong reason .

They told me...
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V Srujana
Aug 19, 2021
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Resolved

Dear Sir,

I am unable to login my net banking ...plz help me...Please suggest me what should do now...?

V.Srujana,
[protected]
Sep 22, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2021
Axis Bank Customer Care's response
Hi, we request you to DM us screen of error for us to check and assist you further. Regards, Team Axis Bank
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    KMTVikram
    Aug 18, 2021
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    Team, Today I got a mail saying that Rs 385 has been deducted as adjustment entry, leaving balance of Rs 0. I didn't understand what this is for. I travelled 2 days back, and the respective amount has been deducted from my fastag at that time. Please check and do the needful.
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 19, 2021
    Axis Bank Customer Care's response
    Hi, we request you to share the interaction id for us to check and assist you further. Regards, Team Axis Bank
    Aug 19, 2021
    Updated by KMTVikram
    Where can I find that interaction id?
    Aug 19, 2021
    Updated by KMTVikram
    I got a mail with ID as mentioned below . Please find it

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      Piyush B.
      Aug 18, 2021
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      I tried to withdraw money from Axis bank ATM center. The process went smoothly till it said "Collect money" on the screen. But the cash wasn't dispatched. I waited for about 10 minutes. The card was stuck in the machine too. I tried pressing "cancel" etc but nothing worked.

      (Attached screenshot has terminal number of the ATM)

      There was no security personnel present there. And the only phone number provided was not toll free.

      In this age of 'unlimited free calls', people don't keep much talktime balance in their phones.

      There were people waiting outside for about 15 minutes. And I couldn't leave either as the card was stuck in the machine.

      Miraculously, the cash was dispatched after a long time. Till then, I had to wait there like am ###, with no idea about who to call and what to do.
      +1 photos
      Sep 24, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2021
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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        S
        shashi mitter
        Aug 18, 2021
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        I never asked for new debit card and charged Rs 1770 and debited in my account No.[protected] in branch Phase VII. Mohali. I visited the branch today, and found behavior of staff is not correct. Instead of satisfying customer they made some excuses.
        Oct 3, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Aug 18, 2021
        Updated by shashi mitter
        kindly credit the amount of Rs 1770 which is debited towards the cost of new debit card
        Verified Support
        Aug 19, 2021
        Axis Bank Customer Care's response
        Hi, we request you to share the branch details where you have visited for us to check and assist you further. Regards, Team Axis bank
        Verified Support
        Aug 21, 2021
        Axis Bank Customer Care's response
        Hi Shashi, we have raised your concern via SR number 69023727 and shall be responded shortly. Regards, Team Axis Bank
        Verified Support
        Aug 24, 2021
        Axis Bank Customer Care's response
        Hi, we regret for the inconvenience caused. As per Service Request number 69023727, we understand bank official has contacted and addressed your concern. Further, as advised by branch we request you to kindly visit your home branch and submit the card and simultaneously branch will initiate the reversal request for charges. Regards, Team Axis Bank
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          M
          Mohit behl 614
          Aug 18, 2021
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          Address: Ashoka bye pass Rohtak

          My auto-pay request has not been cancelled on phone pe and my money is blocked
          Sep 22, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2021
          Axis Bank Customer Care's response
          Hi Mohit, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            U
            Umesh@1992
            Aug 18, 2021
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            Resolved

            I opened my account no [protected] by axisbank employee of Yamunanagar branch (haryana). While opening he said he will opening a current account. Now when account open the payment which i done for opening by upi received in my account after 6 days. For this i have to complaint maby times. After this i done transaction o[censored]pi. After 7-8 they call they said ur account is freezed u cnt do transaction. Because u done ypi transactions its not ur current. Its ur individual account. After few hours they put my balance in negative 1 lakh rupess. They made harassment to me. Nd making my wastage by visiting their branch again nd again
            Sep 24, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2021
            Axis Bank Customer Care's response
            Hi Umesh, we are working on your concern raised via SR number 69023312 and shall be responded shortly. Regards, Team Axis Bank
            Verified Support
            Aug 24, 2021
            Axis Bank Customer Care's response
            Hi, we understand that the bank official from branch have taken corrective measures to remove freeze from a/c. Sorry for the trouble caused at branch. We have made a note of the feedback shared by you for further review in terms of branch. Regards, Team Axis Bank
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              K
              Kuldeep M
              Aug 18, 2021
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              Resolved

              Address: ATM-WDL/+131 Sewak Park, Dwarka Delhi 110059

              [protected] is the Customer id and 17/8/2021 ATN se Kuch maine pese nikalne but Account se cut gye aur Cash nhi Mile so pls ASAP
              Sep 21, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2021
              Axis Bank Customer Care's response
              Hi Kuldeep, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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                R
                Roshanpawar378
                Aug 18, 2021
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                Resolved

                Address: Room no. 306, J Apartment, Shivaji Parl, Khodiyar Nagar, Vapi- 396195, Gujrat

                Sir, I have Axis bank account at Vapi (Gujrat) branch with a/c no.: [protected] . On 25/07/2021, I knew that "the a/c balance is Rs.0 Info BRN to ACCT closed in full and final set" from Axis mobile app. This activity have been done without my concern and any intimation please look into this matter .
                Request you to help me and refund back my account.
                And I dont want this again in future.
                Please let me know if you need any other information.
                regards
                Roshan Pawar
                Sep 24, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2021
                Axis Bank Customer Care's response
                Hi Roshan, we are working on your concern raised via SR number 69025368 and shall be responded shortly. Regards, Team Axis Bank
                Verified Support
                Aug 24, 2021
                Axis Bank Customer Care's response
                Hi Roshan, as per service request number 69025368, we take due cognizance of matter highlighted for further review and as per the update received, understand that our bank official has contacted you and addressed your concerns in referred matter. Further, we understand that you have been pacified on account closure reason and also DD status. Further, we understand that you shall visit branch once you are back in Vapi to collect the DD. Regret the inconvenience caused. Regards, Team Axis Bank
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                  K
                  kailash bhople
                  Aug 18, 2021
                  Resolved
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                  Resolved

                  Dear Axis Team,

                  While I was making a transaction of 7k rupees. Suddenly there was a powercut and I received a message stating money got deducted. It was 2 days but the money is not reversed. Please check below
                  EAW-416021XXXXXX9774-BPCN1549-BIDAR,
                  Ref: [protected]

                  Please do the needful

                  Regards,
                  Kailash
                  Sep 22, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2021
                  Axis Bank Customer Care's response
                  Hi Kailash, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
                  How much time will it take to reverse the amount debited? Already 6 days passed... Waiting for your response & Support.
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                    C
                    Coach Rayya
                    Aug 17, 2021
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                    Hello sir/mam
                    My name is manish kumar. I did job with axis bank with employee code 203348
                    from november 2019 to january 2021.31st january was my last day of my relieving period. Please issue my relieving letter on urgent basis.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Sujal Annapurna
                      Aug 16, 2021
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                      Resolved

                      Your mobile number is not updated with us for online transactions axis bank

                      Your mobile number is not updated with us for online transactions axis bank, even though it is registered. Everything like Gpay, Phonepay, works fine but the moment I go for international banking, the message pops up.

                      I have been receiving all sorts of messages as my mobile number is registered. I even face issues while logging through the customer-id on the axis website. The same message pops "your mobile number is not updated...
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                      S
                      Shalaka Bhagat
                      from Mumbai, Maharashtra
                      Aug 16, 2021
                      Resolved
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                      Resolved

                      This is regarding my flipkart and my zone cc I am not able to pay Bill's as due to current covid situation I am only earning member in my family.I appreciate your staff patience and professionalism in helping me all this while.Kindly an emi offer in which I can pay amount per month.kindly mail me for further communication.

                      Regards
                      Shalaka bhagat
                      Mail I'd [protected]@gmail.com
                      Sep 22, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 21, 2021
                      Axis Bank Customer Care's response
                      Hi Shalaka, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                        I
                        ICWA VSNEGI
                        Aug 16, 2021
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                        Resolved

                        Address: NOIDA

                        I, Shahbuddin Saifi holding a OD and current account as well in your branch sector-110 noida in the name of my Firm 'A One Engineering Works, and last month you have lien my OD account without any reason, when i asked your officers sitting in Axis House Noida, they said that your credit report showing OD limit on another bank for Rs. 1.20 CR, however we have no any other OD account with any bank, we have shared my CIBIL report as well to your officers, but still they are not removing the Lien from my OD account, please help us.

                        Shahbudin Saifi
                        Prop. A One Engineering Works
                        Sep 22, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2021
                        Axis Bank Customer Care's response
                        Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          M
                          Mahendra Chauhan
                          from Nagpur, Maharashtra
                          Aug 16, 2021
                          Resolved
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                          Resolved

                          Address: axis bank ,Alkapuri, Nr. CJ Jwellers , vadodara

                          Sir,
                          With reference to the above sited subject regarding car loan Ertiga maruti on 3rd july 2017, in this connection starting EMI Rs 15604/- per 60 month as per agreement, then after 20 maonth passes away EMI reduce of Rs 11.342/per month, at that time rate of interest as per welcome latter 9.21 %, Total amount of car loan Rs 748000/- for 60 month tennor, payment made through ECS SBI, baroda, please specified that loan of tenor and EMI of loan reduce,
                          For running EMI Of Rs 11342/- for how much month tenor remaining ? bank EMI statement shows no of tenor 79 months but in place of 2 EMI month sr.no 80 Rs 14358/- and last month No. 80 of Rs. 3025/- the statement shows total month 60 . why taken extra added difference of Amount Rs 17283/-
                          NOTE - Axis bank loan section consult officer said that EMI no 80 and 81 are remaining EMI which was not debited, he did not given justification in which month not debited EMI, but i have checked SBI Bank statement, ECS every month date of 10th deduction from my bank S Ac S.AC .
                          Loan Ac statement for etiga car loan Ac no AUR[protected]
                          Agreement no AUR[protected] dt 3/07/2017
                          Customer ID No[protected] loan amount Rs 7.48, 000/- for 60 month tenor

                          awaiting for your quick reply. no reply till to date
                          Yours Sincerely,

                          Mahendra chauhan
                          M [protected]

                          Copy Fw Cs to
                          Reserve bank of india
                          Ahmedabad
                          Oct 2, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 17, 2021
                          Axis Bank Customer Care's response
                          Hi, we request you to visit the nearest loan centre for further assistance. Regards, Team Axis Bank
                          Verified Support
                          Aug 21, 2021
                          Axis Bank Customer Care's response
                          Hi Mahendra, we are working on your concern raised via SR number 69023990 and shall be responded shortly. Regards, Team Axis Bank
                          Verified Support
                          Aug 23, 2021
                          Axis Bank Customer Care's response
                          Hi Mahendra, we would like to inform you that as per your request we have send repayment schedule via service request number 14460380. Further, we understand that our official Mr. Virenkumar Modi had spoken and explained to you on the same. Regards, Team Axis Bank
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                            G
                            Goudampally RamaKrishna
                            Aug 15, 2021
                            Resolved
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                            Resolved

                            Hi i tried to pay my electricity bill by bill desk, after entering all my account details clicked on submit button.
                            Money deducted from my bank account, but the bill payment was not successful.
                            Could you please refund my money back.
                            Site https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp
                            Amt:1703
                            Bank: axis bank
                            +1 photos
                            Sep 29, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 21, 2021
                            Axis Bank Customer Care's response
                            Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                              saravanan1977
                              Aug 15, 2021
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                              Resolved

                              Address: Kalpakkam, chennai

                              I have use Axis ATM Machine for withdraw of Rs. 10, 000 cash on 12.08.2021. Amount Rs. 10, 000 debitted from my bank account that time machine was hanged cash not come, card also not come and i waiting 30 to 40 minutes in that Kalpakkam ATM. upto now my amount not return to my account.

                              T. SARAVANAN
                              AXIS BANK, KALPAKKAM BRANCH.
                              A/C NO. [protected]

                              mOB : [protected]
                              Sep 22, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2021
                              Axis Bank Customer Care's response
                              Hi Saravanan, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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                                Anil Gujarati
                                Aug 15, 2021
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                                Address: at metoda gidc, kalawad road, kishan gate., opp. vanijya bhavan, prabhu super market

                                Hello sir,
                                i have current account in axis bank since 2-3 years which maintains 35000 blanace.

                                recently they charged 780 + 18% taxes in my account without any reason.

                                please help me to resolve this.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  stephen27072002
                                  Aug 15, 2021
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                                  Hello.
                                  My account number is [protected].
                                  I am not using my account for 3 months it shows balance -10064.40.. As per rbi guidelines it is illegal to levy charges on non maintaining of minimum balance. I wont spend my hard earned money for non maintenance. Please resolve the issue and help me close my account.
                                  Axis Bank customer support has been notified about the posted complaint.
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