Axis Bank Complaints & Reviews

I have been charged 6500rs from a online job portal saying it is a registration fee. I contacted the job website but they said these type of frauds can only be chargedback by the bank and they can also blacklist the merchant to whom i paid the amount.

I did the transaction using the upi id of my axis bank account through paytm.

Mobile number from which i got a call is :- [protected]
The upi id was linked to this mobile number :-[protected]

I have been axis bank customer since 15 years. I added my mother as joint holder. I updated by pan card no in the account long back. A week back my account was frozen and i could not make any transactions.
On calling the customer care i was told that my mother's pan was not updated. My mother is a senior citizen and does not have a pan card. I was told to submit form 60 at the nearest branch.
My concern is that there is no communication to me either my phone or sms before freezing my account. This is not the right way to treat a senior customer.
Also there is no option to update pan or id card in the online app which is also not acceptable.

Dear sir,
I am manikandan my credit card number[protected] this card can't use. Now all so. But my cibil score lass this issues.. This card is told free of cost in bank... But last august 29 i pay amount 1063 this amount lass for me.. Now bank told pay rs 7000.. Totally chairing for me... What this can't understand this proplem... We need correct salvage..

Thanks and regards
R manikandan.

On 9th october evening i went to axis bank atm near taratala auto stand to dispense some cash. I tried to dispense 6500/- twice from my boi card but it showed atm service is unavailable for both the atm machines. After 5 mins or so at 5.44 pm & 5.52 pm cash was deducted twice which became 13000/-.

I contacted immediately to boi bank and registered a complaint on that day but still the amount is not credited. Attached screenshot.

Axis bank atm details:
49/2, dh road, thakur bari road, uttar raypur, new alipore, kolkata, west bengal 700034

Atm id : cprh3510 & cpan3510
Tried to dispense twice of amount 6500. Cash deducted 13000 but didnt dispense.

I am using my zone credit card.
I had used the credit card to purchased from flipkart of rs 17385. And i have already paid the amount in three transaction.
1) date - 30/04/2018 - rs. 8057.17
2) date - 12/05/2018 - rs. 6000
3) date - 16/06/2018 - rs. 8000

As i have paid all the remaining amount in advance
Then why you have charged rs. 1902.
Which has deducted from my a/c.

Hi sir i am anil nakrani from surat i am at axis bank kapodra surat branch 2083 date 10/10/2018 time 1.00 not available cashier on working hours or not sporting axis bank manger or axis bank   Replace all

Dear sir
I borrowed axis bank credit card ([protected]) in 2016 when my financial condition was good i paid my regular payment. I am working as a junior clerk in an educational institute my salary is only 13000/- i am not getting my salary in time due to organisation is in loss. Axis bank are asking me to pay 55000/- but due to my financial problem i requested bank for settlement. Bank asking me to pay whole amount of settlement of rs 35000/- which i cant bear. I asked bank to make settlement in 15000/- which i can pay in 6 emi but they refuse to aspect my request. Axis bank employee ms priyanka constantly giving me harassment. Telephone no of ms priyanka ([protected])
We are 7 people in my family all of them are depended on me, my mother and father are heart patient my both sister are blind.in this condition how can i manage to pay 35000/- monthly our medical expenses is rs 3000/-
I am ready to pay 15000/- in 6 emi from month of november.

This is in regards to the service request no 45456478.
The fraud has happened today morning at 10.53 am and my credit card been used for the same. The transaction amount is rs 2438.
Please note this transaction was not done by me and i will not be liable to pay anything. Kindly check at your end how did this happened when i have never shared my details with anyone.
Plz share the form to upload.

Cheque no 249621 deposited in vasant kunj, new delhi branch on 27.09.2018. When did not get any status till 01.10.2018, i called up the bank call center where i got to learn that there is no entry on the system of any cheque being presented so far and that i should pay another visit to the same branch where i deposited the instrument. I went to the branch on 06.10.2018 around 10:00 hrs to enquire assuming the banks open at 9.30 hrs. Since the concerned person was not available and i was lined up for an urgent work i left the branch with no concrete reason and whereabouts of the concerned cheque.
Here i assumed that either my cheque was lost or probably some executive is sitting on it.
While i was still driving and heading towards my client meeting, i received a call form [protected]. This was an unidentified number so i requested the caller to identify himself. He was reluctant to tell me his name and started the conversation around the concerned cheque immediately. On enquiring about why was it not presented for 9 days, he gave me a hogwash - its a non cts cheque and are sent for presentation on saturdays. When i asked him why was it not presented on 29th ;he did not have any reason so he started arguing with me and asked me to come back and pick up the cheque from the branch. I started to getting a little annoyed and found it to be a waste of time arguing with him so i disconnected the call abruptly.
After few minutes i got another call from an unidentified number [protected]. This time it was a lady with no identity who again narrated the same fable with jostling the argument. Once again i was told about the nature and presentation protocol of non-cts cheques.. I asked her about why wasnt it presented during those 9 days assuming there should be two saturdays in 9 calendar days. She mention two facts which made me write this long story here... (1) there was no saturday in between (2) the cheque was rejected on 29th sep for a reason undisclosed to me.
.. Now i was re-confirmed that the entire branch was sitting on my cheque.. The reason: call center call executive told me that there is no cheque presented in my account. Had there been a rejection there should have been an entry on the system about the receipt of the cheque..
My concern is still the same : why was my cheque held for 9 days to be presented. I have the right to know this much atleast..
Kindly revert on this as early as possible.

I am s, mahesh kumar, i have not purchased anything but axis bank is asking for debit card emi

account number is [protected]

debit emi account number [protected]

loan number 8747965

but they ask to pay 15000 without purchasing anything ask to pay the amount in 12 months emi without purchasing anything kindly help me to sort out

एक्सिस बैंक लिमिटेड, सीतामढ़ी शाखा के पास सुप्रीम कोर्ट के आदेशानुसार, आधार की अनिवार्यता खत्म करने के उपरांत खाते से आधार लिंकिंग हटाने के लिए ऑनलाइन अथवा ऑफलाइन समुचित व्यवस्था नहीं है! इस कार्य के लिए परेशान किया जा रहा है! शाखा के कर्मीगण टालमटोल के भावना से ग्रसित हैं! उपरोक्त खाता को बंद करने के लिए आवश्यक धनराशि खाता में जमा करवा लिया गया तथा दिनांक 24 फरवरी 2018 को क्लोजर फॉर्म भी साथ में जमा लिया गया परंतु अभी तक खाता बंद नहीं हुआ! कारण इसके मेंटेनेंस फीस में इजाफा हो रहा है, इसकी जवाबदेही तथा दोषी कौन है? क्या मेरा खाता बंद नहीं होगा?

For address verification one guy with mobile number +[protected] came to my cousins home with whom i’m staying for 4 years in hyderabad. He argued with my cousin and cross checked my luggage present at home for confirmation which is not his duty to check those all. As a person to verify address he has the responsibility to check whether that address is available or not? By standing out of the door. When i called him and asked him regarding this situation he spoke rudely to me and my cousin. Please take necessary action.

I am writing against my complain reference number[protected],
on 06-oct-2018 at 19:19 pm in Aminabad I had entered the amount 10, 000 in ATM machine of Bank of Baroda, as the machine had given the slip o[censored]nable to dispense the money. But that sum of money got debited immediately from my account
I had waited for two working days, that bank will took any immediate action against these type of transaction, but still i haven't got any imitation from the bank when the money will be refunded

Hi team,

I have a salary account in your bank and credit card my registered mobile number is [protected] so my salary account was freezed and last three months my salary was taken for the frst mnth alone it was sent fr credit card payment for other two mnths it was not sent and was in freeze state so 29k still outstanding and 29k was in freeze so please release i dont want even a single rupee please take that 29 k for credit card so my problem will be resolved..

I have been trying to redeem my edge reward points which was part of the much hyped sales talk when signing up. But after more the 5 calls that keep getting put on hold and then mysteriously get "disconnected". This is not the first time. Every time i try to redeem any offers this is the same pathetic service i get.

This is their tactic to discourage people from availing the offers that they are entitled to. These offers are merely a sales gimmick and no follow through. Even after calling 5 times this is the service i get. Frustration with axis bank is the daily norm. Unacceptable level of customer service. The people i have spoken to so far prachi, usman, nawaz and couple others i don't recall names.

Worst ever customer service.

Dear sir, i rofique ali a customer a. C. No.[protected] of axis bank dhubri branch would like to inform you that i repayed a car loan a. C. No aur[protected] with pre closer charge, i am waiting for clearence from last 6 days. When i ask branch manager latif ali ahmed he did not listen to me also misconduct me and also operation head kamalesh sarkar did not accept my lic service identity card as id proof and misbehave me arrogantly. The employees of axis bank dhubri branch treat with customers just like criminals. I feel cheated as axis bank customer, because after giving huge maintanance charge to this bank we got insulted and delayed service from bank. I urge you to take strict action against branch manager and operation head of axis bank dhubri branch

This is very urgent since i’m into a medical emergency
This is reg 45249720 in which axis bank has debited my forex card for 2000 usd but i didn’t receive cash from atm
I’m into a medical emergency and need immediate money. @axisbank please understand this critical situation. Refund my money 2000 usd today.

I’m approaching axis bank through multiple emails but no resolution. Axis customer care always gives false commitments that they are working on it. It has been more than 6 days and i’m short of money.

Hi,

I want to state that i had a pre-approved loan in the name of sangeeta rathi with car loan a/c aur[protected] when issued to us we wanted to ascertain what would be my final disbursement amount and processing charges for the loan which was issued to us. The executive subir dutta for axis bank jalpaiguri branch was very unprofessional during the whole process charging us illegal fees for documents which was actually not required when we had already preapproved car loan from the bank which requires only kyc documents. We gave additionally trade license and ca certificate and when we asked the executive about the reasons he simply said its mandatory which was quite misleading. After we received the loan sanction intimation and disbursement intimation via message in our registered mobile we wanted to clarify with the executive what would be the final disbursement to the dealer because dealer confirmed very less amount than the actual disbursement., there also executive denied to offer any help and said to coordinate with the dealer itself. Our branch is 70 kms far from where we stay and its really not possible to go daily to loan centre branch. So last option was to write a complaint because we are very unhappy with the professionalism of axis bank as a whole loan process took place.

I clearly want the final disbursement status from the bank to the dealer in written form of any document from the bank. Pls help.

My axis bank savings account 's branch is in sector 16, noida so i called customer care at first for address change and s cheque book request on an urgent basis so they directed me to visit my branch which i did.
Now after taking time from my work i went there all the way from greater hours west where a lady denied to help me for cheque book and address change and directed me to visit cherry county branch which is near to my society.
At cherry county branch i found employees unprofessional so i returned without any help. It's been 2 weeks and the denial to understand my urgency of a cheque book resulted me loss of health and wealth and thus axis bank earlier did this for a closed credit card and now axis bank is sucking my blood. These banks just want to meet target to insist bank accounts and then take hell out o[censored]s.

Hi,

I had already discussed with customer care officer's and other axis bank representatives, regarding my emi date has to be changed from 05th to 10th date cycle since my salary is crediting after 08th of every month. Because of this reasons, about rs.3500/- has been deducted by icici bank against ecs remarks and about 3500/- has to pay to axis bank due to delay emi pay's.
Kindly change the emi date as per the below and don't give any more burdens to me, peoples like me could not survive with this huge loss without doing wrong and we are paying more than 19% on loans.
When i was requested to take loan, all would be very easy process and very helpful by signing at my residence/home but after taking the loans, peoples are giving very strict systematic and talking about rules and regulations even for this emi date changes requisitions and asking us to come to bank branches to give a requisition letter. This is very bad...


Beneficiary account - ppr[protected]
Beneficiary name - charles c
Ifsc - utib0000245
Type - loan
Emi due date - 10th of month cycle

Regards,
Charles.
[protected]