Comments
Have applied for Axis Bank FasTag 12 days back. Still neither FasTag recieved nor its delivery tracking ID. Service toll free number attending call after 30 mins of on hold then after they register a service request ; provide us service request ID number. thats it. Again no response from them.
attached receipt copy.
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attached receipt copy.
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
Haven't received fastag yet. Have ordered it on 29th November. The Helpline no. also isn't working. Tried calling several times
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I purchase fastag from your website on 26 Nov 2019. I received message that within 1 week it will delivered to me but now 2 week gone but fastag still not delivered to me.
I tried to call on toll free number but nobody pick the phone.
I tried to call on toll free number but nobody pick the phone.
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
Fastag received on 17 Dec. Thanks
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.