Axis Bank Complaints & Reviews

I have not received my fastag till date. I placed the order successfully on 4th dec 2019 and have got the amount debited on the same day too. I have received message on successfully order placed.
Name: shreekumar variath
Phone: [protected]
Email: [protected]@gmail.com
Wallet no: [protected]
I kindly request to delivery it at the earliest since i have not received any response from bank till date.

My Credit card No.[protected]
Name Piyush Bardia

Wrong Account Information was shared by Axis Bank to CIBIL Transunion regarding my above mentioned account that the Outstanding is Written-off. Where as it has been cleared in 14th October 2019.

In spite of many Emails to concerned Person It is not Changed.

Due to wrong Information My CIBIL score is drastically affecting.

I request you to help me to sort out this. and I also want Close My Credit Card Account for which I tried though Customer care no. but it didnt get connect with executive.

I have personal loan in Axis bank and paying it without delay.. As my account was not in use on Dec 5 th I had my due of my personal loan and I have paid through bank even then they have taken the cheque bounce charges which doesn't make sense . REVERT my money back. Even the banker had informed me they will not take the bounce charges before the Ecs process. I paid on that basis .but axis bank have to revert this back

Hi,

I am the registered user of the fast tag and currently applied for another fast tag for my another vehicle. I am not able to get the status of the new fast tag as there is no reply from the etc.[protected]@axisbank.com where I have sent many emails from my personal id [protected]@gmail.com. Please find the details and provide the status of the same. Please find the attachment and

Receipt No:[protected]
Lead ID:[protected]
URN Number:[protected]

Hi,

I applied for axis bank fastag for almost one and half month now in mid of november, 2019. Got the customer id and wallet id. Even i recharged the wallet with 500 inr. Still i didn't receive the physical tag. I followed up mulitple time on email and no repsonse. Call centre number is just hopeless with no reach. I feel this is a fraud and with no accountability. Seeking for help and resolution. Thanks in advance. Regards, - rayalu

Mail id i sent to follow up: etc. [protected]@axisbank.com

Customer id:[protected]
Wallet id: [protected]

I applied for fastag on 14 dec 2019 (Etc customer id[protected]; and wallet id -[protected]) through axis bank portal. I received mail and sms from axis bank that my request is being processed. However, i did not receive the fastag sticker till date. Kindly take necessary measures to deliver the sticker at the earliest. Further, it is requested to inform me the status and when it will be delivered through email and mobile number

Customer id[protected].

Axis bank fastag recharged through upi on 29.11.2019 is not credited to wallet.

Have lodged many complaints and forwarded the bank account statement with the required information.

Even approached to principal nodal officer but till date there is no response from axis bank.

Please arrange to credit the wallet or return the money....

Dear sir,
I have applied for fastag rfid through your website and the payment is completed. However, the item is not received yet. On further communication, the mail received from your department indicates that the item is despatched through blue dart courier company but on verification blue dart indicates there is no such consignment booked with them.
Though several mails were exchanged with your team, nothing much is happening in this regard.
Kind request to give the priority to the issue mentioned above and ensure the fastag id is received on priority.
Regards
Sreedhargvn

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

I have applied for axis fastag on 14dec2019. I got a notification that it will ve delivered in a week. However i have not received it. I have called 24*7 customer support. I was informed that fastag eas not dispatched yet. I have raised a complaint and sent email to etc. [protected]@axis.com. They have provided me bluedart track link and my pod number and informed that i can track it there. But when i checked it showed that no record is present. I have again sent email and then i got reply that fastag is not dispatched yet and not processed due to increase in demand. But initially they gave me pod number for tracking which was false information. Ifwe makeany late payment banks will fine us with extra charges. Does this not apply to banks. They have deducted money, provided notification of delivery in 7 days, provided false information and finally not even processed the request even after 11 days of application.

I have ordered axis bank fastag on 14 dec 2019 but i haven't received any message till now in the official site they said it will deliver in 7 days now its more than ten day the people who have ordered from paytm they got their fastag in 3 days i dont understand what is this is this a joke i have to travel out of the town and they told us that u cant have second fastag there is no tracking system becaus they dont sms in ur registered phone what should i do now even now its available near bank and axis bank phone no is invaild they dont even talk just gives us prerecorded shopping message this is fraud

I have ordered toll fastag from axis bank site and made the payment. Received a confirmation sms and email from bank that my axis bank fastag services registration done and your fastag account no : [protected], soon the card will be delivered at my house address. But till now no updates and even bluedart courier service also don't have any information for tracking the fasttag card. Please help...

I have been ordered an fasttag on november 23rd but upto now not yet received. If i call to axis bank they was telling that - ok sir i will raise a complaint - like this they are saying i have been called 10 times to axis bank and 4 times complaint raised. But there is no response very worst service from axis bank. But they are showing add within 7 days we will deliver to you almost four 7 days completed and i also raised the mail also to etc. Management but from that also no reply i don't know what the person doing there without response.
My two friends ordered an fasttag by last week from this bank they all are got within 5 working days i don't know why they are doing to me like this. If i ask tracking i'd means they are not telling if i say connect to your manager also they are not connecting the call to him. I also a person only not ghost then why are not responding i don't know. Very worst and # service from axis bank

I am being charged lien in my salary account with axis bank more than 1 lakh rupees. Currently my account in mins 44, 000. I get my salary if 35, 000. So i am going to get nothing in my hand to spend and cant go for job and no money for food and water. Axis bank should take money only when we deposit and not to make account in lien or negative balance. If this month i do not get money better i suicide and leave the world by writing reason...

I have traveled from pune to kolhapur on 20th dec 2019 and on same day return 24:00... Vehicle no. Mh12kp4473

On the toll plazas following toll was debited from fastag account
Onward trip -
Khed shivapur - 95/- (Time 06:58)
Anewadi - 65/- (Time 08:14)
Tasawade - 75/- (Time 09:15)
Kini - 75/- (Time 10:44)

Return trip -
Kini - 75/- (Time 16:51)
Tasawade - 75/- (Time 17:44)
Anewadi - 30/- (Time 19:04) — being return trip
Khed shivapur - 45/- (Time 20:26) — being return trip

Still extra amount of rs. 60 has been debited two days after travel (On 23rd dec 2019) as account adjustment entry

Arrange to reverse this adjustment

Hi team,

I have wallet i'd which has not been raised by me and axis bank claimed that it has been raised by dealer. Ok i can accept till some extent and requested to do the kyc updation request. But after calling multiple times and spent lmost 150 mins to the customer care i decided to raise the close request. But now bank requested to send canceled cheque. As at the time of account opening no data has been verified and did not ask customer permission why now you are asking for correct data where account opened by using wrong dob and mail address

I am not willing to share cheque.
Wallet i'd:
[protected]

Thanks,
Aditya

I have applied for axis fastag on 25th november 2019, but after few days i received a mail from etc. Axisbank stating that my payment for fastag was unsuccessful and i will receive the refund amount in 7 working days but till today 24th december 2019, i have not received my refund amount.
Transaction id for payment is : [protected]
Receipt number is :[protected]

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 15th nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form.

There is no tracking option is available on axis bank fast tag site.

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank.
I have just received reference id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Also i have been charged 400 against which 200 only loaded and my bal is 200 as per the sms message. Where is free fast tag? Please explain or refund me back

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of new company for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.