Axis Bank Complaints & Reviews

I booked 3 fds on nov, 2019 and became entitled to earn 300 reward points as per the offer. I called axis customer care executive around nov 10 to check on the same and he told me sir check on nov 20, points will be credited by then. I called again to check update and was told it will get credited by dec 1, which wasn’t done. Credit it immediately without giving any excuses.

Contact details below.
[protected]
[protected]@gmail.com

The offer was valid till Nov 30, 2019 and I booked my 3 FD’s on Nov 1, 2019. Do not launch offers which you are not willing to give, and do not take customers for granted and make a fool of them.

Adding image as proof which the bank is denying. In the image, it can be clearly seen that I received the communication on my mail on Oct 31, 2019.

I applied my fastag on 14th december. It was said that the fastag card will reach within 7 days from booking but it's almost 14 days till now.
I paid and got the etc id and wallet id but not the delivery details. Wrote mails to etc. [protected]@axisbank.com, no reply except automatic service id generation mail. No reply still now. Called toll free number give in the site multiple times but always getting the offer details (Advertisements) repeatedly.

I have a fast tag wide wallet id [protected] given to me along with the car a year back in august 2018.
It is not working since then. Tried to contact axis bank but no resolution till date. However

I have applied again on december 16, 2019.in which again the same wallet id is mentioned but the same has also not been delivered yet and there is no proper mode to inquire about the same

After paying for the fastag, it was delivered only after a month. I tried to login on their portal but it keeps asking to create a new password every time.

I did a recharge using other bank neft. The payment went through. I tried to check the balance but the axis bank portal login did not work - keeps asking to create a new password.

Now i want to close this account and get another fastag. I tried calling the call center. It keeps on playing music. There is no response to emails for closing the account and refunding the money.

I am utterly disappointed with such poor level of service from axis bank.

I have deposited cash of 36000 inr[protected] but till today its not been credited, deposited thru cdm machine and the slip states "your transaction is unsuccessful" can i know how many days will it take to credit to my account, please advise.

Kindly provide contact number to whom i should contact regarding this issues its very difficult if it happend when we are in urgent.

I am axis bank customer for more than 5 years. I am having salary account in axis bank and i am getting good salary every month. I had requested for car loan last year, after processing every documents, they rejected my loan saying anything. They are saying my credit score was low, but i got loan from kotak mahindra bank where i dont have any account and any transaction in 2 days. I am using axis credit card and i had requested for replacement and my communication address is office. They had send my card earlier rented address. I had spoke with their customer care and delivery agent and everything fall in deaf ears. They had asked me to wait for 2 weeks. Courier people didnt call me and i had contacted them and told them i will come and collect it with id proof and they refused to give me. I had again talk to customer and their laid back provocation led me to cancel my card. I am appointed with axis bank customer care agent ms. Poojitha. She was yawning and not helpful other than cancelling the card.

I returned a product on flipkart and the seller has initiated my refund on 25th december 2019.
However the amount has not been credited back to my axis bank account.
I had made payment through axis bank debit card.
I have been provide with a refund reference number: pzt[protected]kxa8h02.
Kindly check into it and let me know by when will the amount get credited.
My registered mobile number is [protected].

Yesterday my account is deducted with 2549.86 rs. Brn-pymt-card-[protected] i really dont know why this deduction done in my saving account. My account is in axis bank and it my registered mobile number in account is [protected] on the name of atul ghai
I want to know why this deduction done in my account. I also tried to call customer care but i dont get any answer

I have not received my fastag till date. I placed the order successfully on 4th dec 2019 and have got the amount debited on the same day too. I have received message on successfully order placed.
Name: shreekumar variath
Phone: [protected]
Email: [protected]@gmail.com
Wallet no: [protected]
I kindly request to delivery it at the earliest since i have not received any response from bank till date.

My Credit card No.[protected]
Name Piyush Bardia

Wrong Account Information was shared by Axis Bank to CIBIL Transunion regarding my above mentioned account that the Outstanding is Written-off. Where as it has been cleared in 14th October 2019.

In spite of many Emails to concerned Person It is not Changed.

Due to wrong Information My CIBIL score is drastically affecting.

I request you to help me to sort out this. and I also want Close My Credit Card Account for which I tried though Customer care no. but it didnt get connect with executive.

I have personal loan in Axis bank and paying it without delay.. As my account was not in use on Dec 5 th I had my due of my personal loan and I have paid through bank even then they have taken the cheque bounce charges which doesn't make sense . REVERT my money back. Even the banker had informed me they will not take the bounce charges before the Ecs process. I paid on that basis .but axis bank have to revert this back

Hi,

I am the registered user of the fast tag and currently applied for another fast tag for my another vehicle. I am not able to get the status of the new fast tag as there is no reply from the etc.[protected]@axisbank.com where I have sent many emails from my personal id [protected]@gmail.com. Please find the details and provide the status of the same. Please find the attachment and

Receipt No:[protected]
Lead ID:[protected]
URN Number:[protected]

Hi,

I applied for axis bank fastag for almost one and half month now in mid of november, 2019. Got the customer id and wallet id. Even i recharged the wallet with 500 inr. Still i didn't receive the physical tag. I followed up mulitple time on email and no repsonse. Call centre number is just hopeless with no reach. I feel this is a fraud and with no accountability. Seeking for help and resolution. Thanks in advance. Regards, - rayalu

Mail id i sent to follow up: etc. [protected]@axisbank.com

Customer id:[protected]
Wallet id: [protected]

I applied for fastag on 14 dec 2019 (Etc customer id[protected]; and wallet id -[protected]) through axis bank portal. I received mail and sms from axis bank that my request is being processed. However, i did not receive the fastag sticker till date. Kindly take necessary measures to deliver the sticker at the earliest. Further, it is requested to inform me the status and when it will be delivered through email and mobile number

Customer id[protected].

Axis bank fastag recharged through upi on 29.11.2019 is not credited to wallet.

Have lodged many complaints and forwarded the bank account statement with the required information.

Even approached to principal nodal officer but till date there is no response from axis bank.

Please arrange to credit the wallet or return the money.

Dear sir,
I have applied for fastag rfid through your website and the payment is completed. However, the item is not received yet. On further communication, the mail received from your department indicates that the item is despatched through blue dart courier company but on verification blue dart indicates there is no such consignment booked with them.
Though several mails were exchanged with your team, nothing much is happening in this regard.
Kind request to give the priority to the issue mentioned above and ensure the fastag id is received on priority.
Regards
Sreedhargvn

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

I have applied for axis fastag on 14dec2019. I got a notification that it will ve delivered in a week. However i have not received it. I have called 24*7 customer support. I was informed that fastag eas not dispatched yet. I have raised a complaint and sent email to etc. [protected]@axis.com. They have provided me bluedart track link and my pod number and informed that i can track it there. But when i checked it showed that no record is present. I have again sent email and then i got reply that fastag is not dispatched yet and not processed due to increase in demand. But initially they gave me pod number for tracking which was false information. Ifwe makeany late payment banks will fine us with extra charges. Does this not apply to banks. They have deducted money, provided notification of delivery in 7 days, provided false information and finally not even processed the request even after 11 days of application.

I have ordered axis bank fastag on 14 dec 2019 but i haven't received any message till now in the official site they said it will deliver in 7 days now its more than ten day the people who have ordered from paytm they got their fastag in 3 days i dont understand what is this is this a joke i have to travel out of the town and they told us that u cant have second fastag there is no tracking system becaus they dont sms in ur registered phone what should i do now even now its available near bank and axis bank phone no is invaild they dont even talk just gives us prerecorded shopping message this is fraud

I have ordered toll fastag from axis bank site and made the payment. Received a confirmation sms and email from bank that my axis bank fastag services registration done and your fastag account no : [protected], soon the card will be delivered at my house address. But till now no updates and even bluedart courier service also don't have any information for tracking the fasttag card. Please help...