Axis Bank Complaints & Reviews

Address: Mint Modern City, old washermenpet., Chennai, Tamil Nadu, 600021

I am being charged lien in my salary account with axis bank more than 1 lakh rupees. Currently my account in mins 44, 000. I get my salary if 35, 000. So i am going to get nothing in my hand to spend and cant go for job and no money for food and water. Axis bank should take money only when we deposit and not to make account in lien or negative balance. If this month i do not get money better i suicide and leave the world by writing reason...

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Address: Suyog 110 sahakarnagar no1, pune 411009, Pune, Maharashtra, 411009

Website: FASTAG VEHICLE NO.: MH12KP4473

I have traveled from pune to kolhapur on 20th dec 2019 and on same day return 24:00... Vehicle no. Mh12kp4473

On the toll plazas following toll was debited from fastag account
Onward trip -
Khed shivapur - 95/- (Time 06:58)
Anewadi - 65/- (Time 08:14)
Tasawade - 75/- (Time 09:15)
Kini - 75/- (Time 10:44)

Return trip -
Kini - 75/- (Time 16:51)
Tasawade - 75/- (Time 17:44)
Anewadi - 30/- (Time 19:04) — being return trip
Khed shivapur - 45/- (Time 20:26) — being return trip

Still extra amount of rs. 60 has been debited two days after travel (On 23rd dec 2019) as account adjustment entry

Arrange to reverse this adjustment

Jan 26, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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Address: 122018

Hi team,

I have wallet i'd which has not been raised by me and axis bank claimed that it has been raised by dealer. Ok i can accept till some extent and requested to do the kyc updation request. But after calling multiple times and spent lmost 150 mins to the customer care i decided to raise the close request. But now bank requested to send canceled cheque. As at the time of account opening no data has been verified and did not ask customer permission why now you are asking for correct data where account opened by using wrong dob and mail address

I am not willing to share cheque.
Wallet i'd:
[protected]

Thanks,
Aditya

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

Dec 26, 2019

Updated by Aditya_Gupta My contact number [protected]

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Address: Ajmer, Rajasthan, 305901

I have applied for axis fastag on 25th november 2019, but after few days i received a mail from etc. Axisbank stating that my payment for fastag was unsuccessful and i will receive the refund amount in 7 working days but till today 24th december 2019, i have not received my refund amount.
Transaction id for payment is : [protected]
Receipt number is :[protected]

Jan 24, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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A

ABHIMANYU MAHESHWARI

from Basi, Rajasthan

Dec 24, 2019

I don't need FASTAG of Axis Bank now because I have got my FASTAG from some other company, I just want my Amount to be refunded.
Customer will not wait for such long time. So Please refund my Amount of Rs 200/- immediately.

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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Address: 518543

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 15th nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form.

There is no tracking option is available on axis bank fast tag site.

Jan 26, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Dec 24, 2019

Updated by teja2245 This is the vehicle number for which i have applied fastag for AP28DU2115

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: B-1/601 HYDE PARK SEC 35G KHARGHAR NAVI MUMBAI, 410210

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank.
I have just received reference id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Also i have been charged 400 against which 200 only loaded and my bal is 200 as per the sms message. Where is free fast tag? Please explain or refund me back

+1 photos

Jan 24, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.

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Address: 452001

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of new company for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.

Axis Bank customer support has been notified about the posted complaint.

Dec 24, 2019

Updated by mrityunjay kushwaha and no any information to negative bal

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we request you to share your registered mobile number, for further assistance. Regards, Team Axis Bank.

Dec 25, 2019

Updated by mrityunjay kushwaha [protected]

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Address: Nehru Nagar Ghaziabad, Ghaziabad, Uttar Pradesh, 201001

In account number [protected].
Huge charges rs 3600/- on 14/12/2019 against cash transactions. Although it was pre-discussed before widhdrol. No charges were communicated and suggest me to take cash in 2 days. Now i am facing issue. A debit of rs 3600 + gst has been raised.
Commitment failure. Please help to revert my charges
Regards
Chaman singh

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Jan 01, 2020

Updated by rajanichaman 31-DEC-19 21:37:17 [protected] 6.00
31-DEC-19 21:37:16 [protected] 6.00
31-DEC-19 21:37:16 [protected] 6.00
31-DEC-19 21:37:15 [protected] 6.00
31-DEC-19 21:36:44 [protected] 6.00

Jan 01, 2020

Updated by rajanichaman No solution yet

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O

OmGanesh

from Bhusawal, Maharashtra

Dec 24, 2019

Asix bank fastag replease ment request is 5 /12/2019 tarikh se kar raha hu magar muze abhi tak fastag nahi mila he
Asix wallet ID [protected] isINR333.5 Ganesh Gaikwad pune my adress Uruli kanchan, tupe vasti haveli pune 412202, contact nu [protected]AsixbankMyrechargeID[protected]MH12QY7922 Mytagid34161FA820328A[protected]

rs 3600 plus 18% gst debited from saving account 095010100218610 - Comment #3613249 - Image #0

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OmGanesh's reply, Dec 21, 2019

My fastag replease ment request magar muze abhi tak nahi mila he me 5/12/2019 se cumplet kar raha hu na

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

J

Jagpal Kalsi

from Amritsar, Punjab

Dec 24, 2019

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable.

rs 3600 plus 18% gst debited from saving account 095010100218610 - Comment #3613300 - Image #0

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

S

Suman gupta84

from Narwana, Haryana

Dec 24, 2019

Sir mane FASTag order kiya tha ab mera FASTag nhi aa ya or mere car ka no HR26D0084 hai or mere wallet id is [protected] register no is
[protected]
or mera fast abhi nhi mila or mera complaint no is sr[protected]
date is 27/11/2019

rs 3600 plus 18% gst debited from saving account 095010100218610 - Comment #3613308 - Image #0

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

S

Santosh Narute

from Bhusawal, Maharashtra

Dec 24, 2019

I Santosh Narute purchase fasttrack from u on 14 dec but till date i have not received my fasttrack. Please give me update
My details
Veh no MH12NU9850.
Fastag a/c no. [protected]
Thanks.

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

R

[email protected] Rithika

from Hyderabad, Telangana

Dec 24, 2019

Hi,

I've received this message which says that my account is being debited with Rs. 118 on 17th December 2019. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute.

I don't think I have been subscribed or opted for anything as such. Please help me fix this issue.

Thanks,
Rithika

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: 1 /3 Annamalai Nagar, 4 th Street ,Sowripalayam, Coimbatore -, Coimbatore, Tamil Nadu, 641028

I had applied for fastag from your website, i received a message from your bank that it has been sent via bluedart and had an awb as my car number.
But the bluedart fetches no records when i put in my details, rather i also wrote to you on etc. [protected]@axisbank.com on 18th dec and have been calling your toll free number [protected], but to no avail. (Mh47a7185)
Kindly advice

Regards

S. Louis
[protected]

Jan 28, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

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A

[email protected]

from Jammu, Jammu and Kashmir

Dec 24, 2019

I did not received my fastag as i applied on[protected]. I received a message on has been dispatched on[protected] with wallet id number [protected]. But still fastag not received.

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

R

Raman Shandilya

from Doraha, Punjab

Dec 24, 2019

I applied for fasttag from axix bank and was allotted wallet ID [protected] & received message on 10.12.19 that fast tag has been dispatched. But I have not received it till date. As the fasttag has been implemented I am facing issues. I found no proper mechanism for redresal of grievances except a toll free no which never gets answered

axis bank fastag delivery status not shown on bluedart - Comment #3613468 - Image #0

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Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we request you to write to us at [email protected]. Regret the inconvenience caused. Regards, Team Axis Bank.

A

Abhishekgrg7

from Noida, Uttar Pradesh

Dec 24, 2019

I have booked fast tag on 6th dec 2019. I have received message of despatch of card on 13 dec 2019. Yet no tracking details given. Helpline number[protected] is not useful/only music pays after two ivr option.
200rs deposited

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

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I have recharged my axis fasttag account through UPI wallet (Google pay), However, same has not been credited to my axis fasttag account.

I spoke to axis customer care regarding this issue and as suggested by customer care executive I sent email with all the details to etc.[protected]@axisbank.com. However, mail is not getting deliver to this email ID.

Transaction details for the same has been attached for your reference.

Kindly check and resolve the same as soon as possible.

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Axis Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Telangana, 500016

Hello,
I have made a Rs. 40, 000 transaction from my Axis bank account on[protected] through internet banking to Bank of Baroda account. The amount is debited in Axis but failed to be credited into the Bank of Baroda. The transaction status shown is SUSPECT status. I'm in urgent need of transaction.
Please resolve this issue as soon as possible.

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Address: Sheoganj, Aurangabad, Bihar, Bulandshahr, Uttar Pradesh, 824103

Dear sir/mam
I inform to you i am so frosted to axis bank credit cart department. Am previous five month continuously receive massage in e-mail and mobile related to my axis bank my zone card out standing balance statement ending xx57. But yet i have not used & received any type of credit card. So i am take finally decision to close own axis bank account and fir in police station of axis bank department.
So requested to you please remove, cancel and block all detail & information about credit card from axis bank. Because i have never apply for any credit card.

Jan 23, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please share your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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R

Ramar14

Dec 24, 2019

I have booked fast tag on 3rd Dec 2019. I have received message of despatch of card on 10 dec 2019 via Bluedart AWB no NO.TN18E0007 tracking details given. As of today card not delivered and Bluedart status check says item not found.

Please advise on my fastag card.

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Ramar14's reply, Jan 21, 2020

Still not received FASTag. Please provide me the tracking details for delivery of Fastag

Ramar14

C

Chennakeshavula Naresh

from Khammam, Andhra Pradesh

Dec 24, 2019

I have applied fastag on November 28th but didn’t receive fastag address
My vehicle no-AP09BH4446

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

B

bhagatsingh varma

from Agra, Uttar Pradesh

Dec 24, 2019

I have booked fast tag on 29th nov 2019. I have not received any message of despatch of card . Yet no tracking details given. Helpline numbe is not useful/only music pays after two ivr option.
my wallet ID is [protected]

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

P

prasad vg

from Hyderabad, Telangana

Dec 24, 2019

I applied fasttag on axis bank web site almost 2 weeks back still i haven't received it. I tried reaching customer care, they have given another number [protected] which is not working. I haven't received any update from axis bank yet

I tried checking on blue dart also, it's not showing any details

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

W

Wildia

from Amreli, Gujarat

Dec 24, 2019

Cust ID for ETC :[protected]

Fastag not received. Applied on 7th Dec, through Axis bank and paid Rs. 203.60 By credit card.

URVESH

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: Chennai, Tamil Nadu, 600091

I have an Vijaya bank account and Ac no:[protected]. I tried to withdraw Rs2000/- from my account from axis bank ATM near Sunambu kollathur at11.54 am on 22/12/2019. Once Transaction was shown successful but 2000/-Rs not came out. And amount have been deducted from my account without receipt of cash.
ATM_ID:SWCW08315
RRNO:[protected]

Plz look into the matter and transfer the amount of Rs2000/- to my account.

Thanks.
Kumaraguru.S

Axis Bank customer support has been notified about the posted complaint.

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Address: B-805 VENKATESH KIRTI BALAJI COMPLEX 150 FEET ROAD NR FLYOVER BRIDGE BHAYANDER WAST, Thane, Maharashtra, 401101

I still have not received credit of Rs 25152.00 in my Axis bank credit card so far even after 12 days of order cancellation.I cancelled order from Amazon on 11th Dec, 2019.
Amazon has shared refund reference no # 045527, but its still not got credited in my card. now my credit card statement has been generated and Axis bank asking me to pay for cancelled transaction also. Who is going to pay interest on credit dues now?
Axis bank is not able to find my refund and amazon is claiming the refund.Need my refund of Rs 25152.00 immediately on Axis bank credit card.

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Address: L312, 4TH FLOOR, OAKWOOD RESIDENCY, PANATHUR, 560103

Hi,

I have fastag id and its active as per customer care. Whenever i am at toll plaza, machine does not read my account and i had to pay cash. I am facing this for last 2 months. Contacted axis bank customer care and raised request - sr[protected] and no solution. Each person in customer care gives different points and no solutions till now...

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Address: Chennai, Tamil Nadu, 600091

I have an vijaya bank account and ac no:[protected]. I tried to withdraw rs2000/- from my account from axis bank atm near sunambu kollathur at11.54 am on 22/12/2019. Once transaction was shown successful but 2000/-rs not came out. And amount have been deducted from my account without receipt of cash.
Atm_id:swcw08315
Rrno:[protected]

Plz look into the matter and transfer the amount of rs2000/- to my account.

Thanks.
Kumaraguru. S

Jan 25, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for information on the same. Regards, Team Axis Bank.

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N

Narahari B

from Muluppilagadu, Kerala

Dec 24, 2019

Sir I had applied for fastag on 11th Dec .. I got acknowledgement as will be delivered in 7 days. However it is 9th day not yet received and not even info regarding dispatch also. My urn no is in attached image. Please do needful as fastag has become mandatory since 15th Dec.

atm amount withdraw issue - Comment #3613326 - Image #0

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Narahari B's reply, Dec 26, 2019

Thank you for support, as I received Fastag very next day upon complaint. At least I If I had got notification regarding dispatch of Fasttag I wouldn't have raised complaint. Happy that Received in 10 days.

P

Praveen2489

from Delhi, Delhi

Dec 24, 2019

Hi team,

I applied for fasttag via axis band app by pay 400 rs
I got the wallet id but having no information about the delivery status .
Can you please let me know from where I can get the status of delivery by wallet id

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

ম

মিলন এম এল দাস

from Bengaluru, Karnataka

Dec 24, 2019

I have purchased FASTag from Axis Bank on 03 DEC 2019. I am alloted with ID. But till date (17 Dec 2019) I have not received my FASTag to display in my vehicle.

Kindly intimate how to contact Axis Bank FasTag and also how to track it

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Address: Kollam, Kerala, 691005

Dear sir/madam,
Ihad applied for fast tag on december 14th, fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details

Account type retail
Wallet id :[protected]
Cust id:[protected]

Jan 23, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. you may also write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

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Address: Axis Bank ,Head Office, 423109

This complaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on19th dec 2019. It was mentioned that tag will be received within 7 working days from date of application. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

There is no tracking option is available on axis bank fast tag site./bluedart.
Fastag a/c no.[protected]

Vikas shivgaje
Shirdi-423109
Cell-[protected]

Jan 23, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

I have applied for the axis bank fastag on 6th dec. 200 bucks were deducted, however neither a wallet id has been generated as of now nor it has been dispatched from the last 16 days now. This is a pathetic service, as i am not sure why money was not refunded, if there has been no information shared with me yet. I have to travel out of town in next 3 days now, so tell me what should i do, wait in a long queue and start abusing axis bank for such a pathetic service or will i get any revert soon.. Attached is the payment receipt.

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Address: 532401

I have booked my fast tag on dec 1st 2019. I have received message of despatch details on same day but not yet no tracking details given. Helpline number is not useful/only music pays after two ivr option.
Service request is closed without any escalation and reason.
Rs. 200 as deposit has siphoned up by axis bank.
And also sent mail on dated 20th dec
Interaction i'd is[protected]
Wallet i'd is [protected]
Vehicle number ap39w9537

Jan 28, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 201

lien removal request

incorrect account adjustment entry

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fastag account fraud

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not received refund of unsuccessful payment for fastag

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I have applied for axis bank fastag but not received

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not received yet from axis

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why negative bal

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rs 3600 plus 18% gst debited from saving account 095010100218610

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axis bank fastag delivery status not shown on bluedart

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axis bank fastag account

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suspect status for imps transaction

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block credit card

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atm- amount withdraw issue

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refund from amazon of rs 25152.00 from cancelled order on amazon on 11th dec so far not credited back to axis bank credit account

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fastag is blacklisted

atm amount withdraw issue

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wallet activated but fastag not received -

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axis bank fastag delivery of a/c no.19000008941643

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axis bank fastag not even created yet

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fastag not received from last 20days

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