Axis Bank Complaints & Reviews

I have created axis asap account through my mobile, by submitting all the necessary documents like aadhar, pan card, mobile number etc. My account got working on the first day and i was supposed to pay rs. 350/- for physical debit card., i've paid that amount from my another bank account, all went fine. But, the next day, while i'm trying to check the axis bank account for transaction statements, there i found my account has been closed, showing this message im the transaction page "account closure proceed to dd acct". I have called via telephone to my nearest axis bank. They just can't be able to check what gone wrong with my account, they told you just come on the next working day to get the 350/- rupees dd. But, what i want is an axis asap account, they are unable to help at that moment. Then i just called axis head office maharashtra but the call gets disconnected regularly. I lost my hope on this banking with axis. Atleast they should have given a proper reason for closure. Ps. I thought that, axis was good at internet transactions, but now i'm done

I [ akshay raj singh ] am submitting the following few lines to your notice for favour of kind consideration.

I have a a/c no: [[protected]] in barmer branch.
I have operated the bank of baroda atm merta road on 21.01.2019 12.26 pm for with drawl of rs.10, 000/- amount. The transaction was declined but the amount of rs.10, 000/- was deducted from my account with out msg of cash.

Hence it is requested to kindly arrange to correct the above transaction and transfer the amount of rs.10, 000/- to my account.
Your faithfully akshay raj singh

I have made full payment of my outstanding on 1st sept-18 as per the credit card statement generated on 10.08.2018. At the same time, this outstanding was converted into 6 months emi which i slipped to foreclose.

Incidentally on 8th aug-18, i had some information of fraudulent transaction through my credit card of rs 9999/- for which i approached to bank for blocking my card with immediate effect. Card was blocked but as per...

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
The bank had once in past, deducted the money for failed transaction after 12hrs the failure of transaction and also they refused the request to block the card at that time, saying they cant block the card.
The bank is just fooling the people on extremely high level.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

"hello! Your a/c no 20*7 has been debited by rs 4671/-on[protected]. The a/c balance is rs 284/-.

You can clearly find that the transaction is successful even after that they deducted the amount.

Today on insisting them for blocking the card they say that if you block teh card you may not receive the deducted amount.

I request you take a strict action against the bank so that they donot fool the poor and innocent people around

My name - amitabh kumar shaw

From jamshedpur

M-[protected]

Account no: [protected] (Axis bank) (Salary account)

Kindly note that i tried to withdraw rs. 1000/- (Rupees one thousand only) on 31st january' 19, from atm of icici bank, situated at baridih jamshedpur (Receipt enclosed). The amount got deducted from my bank account but i didn't receive cash for that transaction.
Transaction no. 6187
Response code: 70

In this regard please find enclosed the receipts for your perusal, request you to revert the charged amount to my bank account as mentioned above.

On jan 24 2019 an amount of rs 1151 was deducted form my account due to failed transision and i immidately call the customer care and was informed that the merchant has not recived the amount and the same amount will be refunded back but today i have seen the ststement that the amount has been deducted from my account when i spoke to customer care thy have said me that the merchant has claimed the amount plz revert me back to [protected]@gmail.com to proceed with the further information as i am not able to get any needful information from customer care

I am ranjit vijaykumar yadav. I have an current account with axis bank. Current account number [protected]. I had requested the branch to close this account. I fully paid the fine on date 13 october 2017. After paying this amount they gave me acknowledgment of receipt. All the documents and checks of this account were taken. All the documents and checks in the account were torn in front of me. Bank employees closed my account. After that i would not have to pay any penalty. So he told me. But in a few days, i received a message from the bank.in that message, the penalty is rs. 26148. And this is increasing day by day. I am having a lot of mental pain

The branch officer, however, has been giving an idea of the situation but he ignoring it. Your account will be closed in march. It's being told.

I have attached documents with this application

Hi,
Nearly 1300 rupees got deducted from my savings account which is linked to credit card. Even the customer service is not responding properly. This was not the first time. Really worst service i had ever seen.
I got a message stating that 1300 rupees deducted for brn card payment. So, many times i tried to contact the service provider. But no response received. Worst customer service.

Hi,
I am maintaining a salary account in axis bank, chennai. I have not opened any demat account, but i see charges for the maintenence of demat account is retrieved stating 'consolidated dp charges' without my knowleged.
I would need to close the demat account that is opened without my knowledge and redeem all the charges made earlier for the same.

Kindly take neccesary actions for the same

Thanks
Anisha g

3 times charge was levied in a year of rs.354 each stating annual debit charge, adding upto rs.1062. Yes makes me wonder they even charging for debit card, not credit also.
Such a # service really, no proper response to your queries even from the nodal officers, they just keep on giving new-new dates to give us an update, and prolong even the response time, not the resolution.

New card has been issued on 2017, without even requesting and even once closing my account without prior notice and they couldn't even provide reason for closure, which had to be requested and open after many branch visits and our time wastage. Really better to close account with this # bank and open account elsewhere, saves a lot of your mental energy and time.

Complaint reference number is[protected]For 3 times deduction rs 354 each time in 2018 yr)

To the response team - i do not want your link to check, but want response and resolution to the issue after checking, i have already gone through almost all the links which axis bank could provide, so just don't waste our time again. Concern raised with rbi aswell.

My name is sandeep, and my a/c no. [protected]. Want to be discuss that this my account is salary account and address is mehs gate nabha dist-patiala, punjab. Right now i'm in delhi location and my account has been credit frozen by bank recently. Due to which my various payments are pending.
Kindly please i request to you, please activate my credit freez account so that i'm able to credit amount into it and transfer amount.

This is to inform you that I want to close my credit card.

I m vijaylakshmi suragihalli we got NEO credit card on Dec 2018.

But we are not using that credit card and we are not paying for that so close the credit card.
credit card number 5305b[protected] and registered mobile number is [protected].
After cancellation Inform us through email or suggested mobile number [protected] or [protected]

Thank you

Vijaylakshmi mallappa suragihalli

Today at near about at 9：30 am unauthorised payment done by my axis bank credit card. i came to know when i saw transaction massage .that some otp had been generated at 10pm. same time i contact to customer care to stop card and help out to stop this payment. my cc no 48503540.
so, i am reguesting to you kindly help me out. lodge my complaint and give the dire tion to stop this transaction.

Received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

Hello sir
This is to inform you that i want to close my credit card.

I m vijaylakshmi suragihalli we got neo credit card on dec 2018.

But we are not using that credit card so close the credit card.
Credit card number 5305b[protected] and registered mobile number is [protected].
After cancellation inform us through email or suggested mobile number

Thank you

Vijaylakshmi mallappa suragihalli

You are requested to please make a note of the incidence and take corrective/ punitive action against the responsible person.
On jan 30, 2019, at aroud 10.23 am, i visited the axis bank, pandri raipur branch, where i have a current account in the name of arogya medical agency - [protected], to deposit cash.
When i reached the counter your officer mr tejram was doing some paper work, i put the cash and deposit slip on the counter by this time he was busy on his phone so i waited for some time to complete his conversation.
At this moment there was another customer to deposit cash, mr tejram took his cash and deposit slip and started counting his cash, keeping my cash on table aside.
I asked mr tejram thjat whoever has come earlier his cash should be counted first then this officer said ok, i am doing but continued to count cash of the second customer.
I went to branch manager and reported the incidence but instead of accepting the fact and correcting the mistake he told that the second customer always come earlier.
This is really embrassing and insulting behaviour and punitive action is justified.
If at all, you want to pay special attention to any customer assign a separate counter or priority desk but please do not insult any individual who is an account holder with you.
You are requested to do the needful and acknowledge.
Currently i am having 2 current account and 3 savings account with the branch and in such situation will need to change the bank.

Thanking you.

Yours

Manikant jain,
Current account, arogya medical agency, no. [protected]
Raipur,
Mob[protected]

I am sagar paul. My mom is mala pal. She bought a insurance policy from max life insurance through axis bank, egra branch. After a week she realized that she can't continue this policy due to the lack of money. So she wanted to cancel it. She went the bank and requested the bank employees to cancel this policy and refund the money but the employees misbehave with him and didn't do as she want. The last date of cancel this policy is 5th february 2019. My mom needs money.

I have recently been charged r. S. 1899 for debit for one assist services on 30.01.2019. I was busy during office hours and they called me 3 times a day continuously for 3 days and at last when i picked the call they didn't conveyed the policy clearly.
Anyway, i want to cancel my subscription and want a refund of the same amount.
Please refund it as soon as possible. I am waiting for the cancellation.
My relationship number is 6195577.
Phn: [protected].
Priyam roy

Hi,

I have an axis bank account since 2013. Soon, in 2014 it was converted to salary account, but now it is no more a salary account since more than a year. One of your customer representatives told me that my account was credit freeze.

I am not living in india anymore. It is not possible to come to any branch of yours to get this thing sorted. Please help me fix this as soon as possible without levying any penalty/fees on my account.

Hi i am Dayaram Yadav, My account is showing debit freeze since i have received a credit of Rs.990000 ( Nine Lacs Ninty Thousand ) on Thu, Jan 17, 8:27 AM, after which i went to my bank branch - Arera Colony, Bhopal asking about my problem there i met Mrs. Sita Mandeshwar (Branch Operation Head).

Account Details::

A/c: [protected]
Ifsc: UTIB0003114
Branch: Arera Colony
Email: [protected]@gmail.com

After telling her all the problem, She asked me to submit my KYC again for the debit freeze to be removed and she asked me the to provide the source and purpose for the same.

I Resubmitted my KYC documents and Provided her the an hand written application letter and an email stating Source and the Purpose of the transaction. Sat, Jan 19, 1:48 PM.

After that she told me it will take 24-48 hours to resolve my issue.