[Resolved] Axis Bank — I just want to deactivate this service and refund money | |||
Received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u. I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks.. Was this information helpful? | |||
Feb 13, 2019 Complaint marked as Resolved good service Axis Bank customer support has been notified about the posted complaint. Verified Support Feb 08, 2019 Axis Bank Customer Care's response Hi, sorry for the trouble. We are looking into the matter highlighted by you and will get back to you at the earliest. Regards, Team Axis Bank.
Verified Support Feb 15, 2019 Axis Bank Customer Care's response Hi, sorry for the delay. We wish to inform you that the policy has been canceled and the refund has been credited to your account on 13th February 2019. Regards, Team Axis Bank.
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 3 Comments | |||
Comments
These nonsense are just replying here, for the sake, and not providing any update really, it take them more than a year for them to look into anything. Worst experience. My advise to new people considering opening account with them, try considering a better bank with better advantage to you.
Axis Bank Customer Care's response, Feb 13, 2019
Verified Support
Hi, with reference to the service request number, 47949411 we understand that our bank official had already contacted you and addressed your concern. Regards, Team Axis Bank.
Do you ### understand a word im saying, for 47949411 they just answered with bluff, without any proof and when asked back didn't reply and raised a new one, who asked to close the old one only 48577464.
Are we here to keep on chasing you and wasting our time, don't we have anything else to do.
Are we here to keep on chasing you and wasting our time, don't we have anything else to do.
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Previous one to this, 47949411 which was just closed with some bluff. So kindly update me with proper explanation on my mail ID ( I don't want to be bothered by your calls) about it and put back the money taken.