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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 260

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A
Akki262
from Noida, Uttar Pradesh
May 12, 2019
Resolved
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Address: Axis bank,radhika road,satara,maharashtra, Satara, Maharashtra, 415519
Website: wwe.customercomplaints.in

Respected sir, i was using salary account march 2018 bt I left my job in march 2018 then after 3months my saving acc converted into saving account ..before 2days on 9 may 2019 my balance was -243rs and now on 11 may 2019 is negative 3, 243 rs ...plz resolve this issue my mobil e number is [protected]...As per RBI no saving acc should go in into negative, it it goes into negativw then ucan chose to contact bank ombudsman... Plz contact me
+1 photos
Jun 20, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Axis Bank Customer Care's response
Hi, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM/Inbox your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Verified Support
May 13, 2019
Axis Bank Customer Care's response
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
May 13, 2019
Updated by Akki262
Axis fails to address the complaint... Not explanation ..only you have to pay the lein only
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    Deelip Bharti
    from Mumbai, Maharashtra
    May 12, 2019
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    Address: beside bhaggu plaza,gijhore, near to cng pump, sector 53 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

    I had given application for accounts closing with br and other documents with remain cheque book. She told me that after 2 days it will close. After a week i went to axis bank and ask about closing to account, she told me again, after 2 days it will close. But yet i am receiving a sms that -1500 rs. Balance in negative. How does it possible if account have closed and i am getting message. Account no. Is [protected]. Axis bank have worst services in noda 51 branch. Axis bank team please look at this matter.
    Jun 14, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 13, 2019
    Axis Bank Customer Care's response
    Hi, regret the inconvenience caused. Request you to share the branch details you have visited for us to check & assist you further. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank
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      vishaldarji16
      from Delhi, Delhi
      May 12, 2019
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      Address: Ahmedabad, Gujarat

      Bank charges my account two times. First 843 rs. And then again 450 rs. With consolidated charges. Without any call or information. Customer care executive not responded well. One of worst service. I want my refund. Customer care call process is also very slow. Sbi is better than u. Also for ur information first 843 rs. For demat account which is free for 1 year and for renewal not giving my consent. So why u charges 843 and again 450 which i don't know for what consolidated charges. Please give me refund.
      Axis Bank customer support has been notified about the posted complaint.
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        G
        grajput1947
        from Delhi, Delhi
        May 12, 2019
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        Address: B112, West Jyoti Nagar, Enclave, Shahdara,, 110094

        Hello! I am a student and earn by part time work.
        I have a saving account in axis bank. Yesterday, bank deducted rs.1015 + rs.182 gst (My 11 days earning) from my bank account. When, i call the customer care and asked the reason. They are saying, this is the charge of depositing money in bank account.
        This is not fair, axis bank is looting innocent people. I want my refund of consolidation charge.

        Most important - there should not charge on deposit own money in bank account. This is a scam.

        Charge rs. 1000 from only 50, 000 customer per month = rs. 5, 00, 00, 000/month (Five crore) x 12 month = rs. 60, 00, 00, 000 (60 crore)

        Axis bank is looting about 60 crore rupee per year from innocence customer.
        Axis Bank customer support has been notified about the posted complaint.
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          K
          Keshav Virley
          from Gurgaon, Haryana
          May 12, 2019
          Resolved
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          Address: Bahadurgarh haryana, Jhajjar, Haryana, 124507

          Hi, i have got a debit on my card for the amount 4400 as the consolidated charge and the taxes for the amount 760 around. How can bank deduct such an amount without authorisation.
          I want my money back and will get all the accounts closed that my family holds with axis bank. This is the first time that this kind of charge has been made on the account, its is a saving account, not current and i dont think there would be any charges on current account as well.
          Jun 14, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2019
          Axis Bank Customer Care's response
          Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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            B
            Bharathans
            from Shahkot, Punjab
            May 11, 2019
            Resolved
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            Address: Gurdaspur, Punjab, 143521

            Today i received a message that my account is deducted by 1550 rs for consolidated charges i am in tention bcz 1550 is not a less amount because how they can deduct money without inform customer i have no any loan on this account please help on issue asap i have try to call customer care but there have no response

            Please help on this

            H

            Please help on the issue
            May 13, 2019
            Complaint marked as Resolved 
            But bank have inform customer that you have charge for this problem
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Sayan007
              from Kolkata, West Bengal
              May 11, 2019
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              Address: Nimta , Belghoria M.B Road Kolkata 700049, Kolkata, West Bengal, 700049

              Axis bank forcefully open my demat account. I evan dont have any idea about demat account. Suddenly i got mails from axis bank.. Although my savings account is already close. How can u cheat with people to reach target. Close my demat account as soon as posible.. I am a student. My id [protected]. Plz sir help me. I am a student. I already close my axis bank saving account. I visited axis bank alot. But they dont take any action. Plz sir help me
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
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                H
                hematumredkar
                from Mumbai, Maharashtra
                May 11, 2019
                Resolved
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                Address: Pune, Maharashtra, 411028

                Hello,

                I am having salary account in axis bank. I have been charged 1500/- as a "consolidated charges for account" and 270/- as a "gst on charge".

                I was trying to seek for help on axis portal and customer services number but there is no answer. I believe bank are responsible to let customer know before they charge to customer.

                I would like to know why i am charged and i want my valuable money back.

                Thanks,
                Hemant umredkar
                [protected]
                Jun 13, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 13, 2019
                Axis Bank Customer Care's response
                Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                  K
                  Kushalsk
                  from Hyderabad, Telangana
                  May 11, 2019
                  Resolved
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                  Address: Tolichowki, hyderabad, 500008

                  Hi team,

                  On may 11, 2019, at around 8:00 pm ist, i received 2 emails from axis bank saying account has been debited with amount rs 7522.39 and rs 1354.03.

                  I have never seen in my 8 years of relation with axis bank, this much amount of deduction as consolidated charges.

                  Also i am not sure what is the reason of deducting this much of amount.

                  I expect you to return this amount as this is incorrect and not any transaction of mine in last 1 month will sum up to this much of consolidated charges.

                  Thanks,
                  Kushal
                  Jun 21, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2019
                  Axis Bank Customer Care's response
                  Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                  May 13, 2019
                  Updated by Kushalsk
                  Please contact me on [protected]
                  You can contact me on [protected]
                  Axis Bank Customer Care's response, May 14, 2019
                  Verified Support
                  Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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                    E
                    Er.Bharat Kumar
                    from Mumbai, Maharashtra
                    May 11, 2019
                    Resolved
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                    Address: Gurgaon, Haryana

                    What the hell is this axis bank??.. You guys havs deduct inr550 from my account without any information. I have searched about the consolidated charges which says that charges for maintaining the account but mindless guys... The account i have is an subcidy account... 200 -200 rs subcidy aati bc.. Wo bhi kaat to kamino... Kya dikkt h ye... Do resolve this asap.. Contact no. [protected]
                    Jun 13, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 13, 2019
                    Axis Bank Customer Care's response
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
                    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      G
                      Gaurav Harwani
                      from Mumbai, Maharashtra
                      May 11, 2019
                      Resolved
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                      Hiii i have a salary saving account in axis bank and 1550 as consolidation charges are deducted from my account without my consent and last month 1300 were deducted what can i do to get my money back they are charging every month please take some actions against this. I can not give away 1000 to 1500 every month in the name of some unconditional charges
                      Jun 13, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 13, 2019
                      Axis Bank Customer Care's response
                      Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                        S
                        shiraj333
                        from Jaipur, Rajasthan
                        May 11, 2019
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                        Address: Kanpur, Uttar Pradesh, 208005

                        I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 47000.

                        This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                        I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 10% is not affordable for me in the present situation.

                        I am ready to settle this as soon as i get the confirmation from your side.

                        Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                        Please reach out my number: [protected].

                        Thanks,
                        Shiraj adil
                        Axis Bank customer support has been notified about the posted complaint.
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                          M
                          manish2509
                          from Mumbai, Maharashtra
                          May 11, 2019
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700020

                          I had made a request no.16808547 date 17.09.18 to axis bank auto loan dept. To waive off bounce charges of rs.590 plus sb a/c branch charges of rs.312.70 i. E. Total rs.902.70 on my emi dated 10.09.18, which was honoured one day late on 11.09.18. I had requested that as this is 1st emi since start of loan in march 2017 that has bounced, you should waive off any charge on this. Also please note that i & my family have many accounts with the bank & we have a very good track record in all the accounts. Till date, all my emis for the said auto loan are honoured on time.
                          I had emailed them again 1 week back because one of their customer care executives had requested me to wait for few months & keep giving my emis on time. If there were no further bounced emis even after 2 completed years, my request might be looked into. But, again they refused to do anything about it.
                          Please note that axis bank themselves also had made an error in charging excess processing fees against this loan, but they only refunded the excess amount, not any penalty, etc.. Etc..
                          Rs.902.70 charges for 1 day delay in an emi of rs.17890 is exhorbitant!!! And that too, only 1 error in 26 emis till date.
                          And because my savings account is also in their bank, they very conveniently deducted charges as they wished & now they are not ready to waive.
                          Jun 17, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          May 11, 2019
                          Updated by manish2509
                          Axis Bank should also understand that although they gained Rs.902.70 from my one day error, they have lost out on many other business opportunities like SB a/c transactions & balances, FDs & another auto loan that we have all given to HDFC Bank. Now, we are only maintaining bare minimum transactions with them.
                          Also, please note that they have taken undue advantage of the fact that my auto loan & SB a/c, both are with them. So, they have deducted charges as per their convenience. If my SB a/c was with some other bank, deducting these charges would not have been so easy. So, in a way we are being punished for being a loyal Axis Bank customer since the day that their Paddapukur Branch opened in 2011.
                          Verified Support
                          May 13, 2019
                          Axis Bank Customer Care's response
                          Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                          May 14, 2019
                          Updated by manish2509
                          Mob No. : [protected], email : electricals.[protected]@rediffmail.com
                          Verified Support
                          May 15, 2019
                          Axis Bank Customer Care's response
                          Hi, we wish to inform you that the Service request number provided is invalid. Request you to DM us the registered contact number.
                          Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                          May 15, 2019
                          Updated by manish2509
                          My registered contact details : Mob No. : [protected], email : electricals.[protected]@rediffmail.com
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                            P
                            prakashomp
                            from Bangalore, Karnataka
                            May 9, 2019
                            Resolved
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                            Resolved

                            marketing calls

                            Address: 560037

                            I am getting a lot of calls from your bank as a promotional call for personal loan.

                            I have not signed up for promotional calls and i am not interested for personal loan unless your bank is planning to give me a good amount of money and i don't need to pay you back the money.

                            So please quit disturb.
                            I don't want marketing calls, why you are using my number?...
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                            Ali Ahmed Laskar
                            from Bengaluru, Karnataka
                            May 9, 2019
                            Resolved
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                            Resolved

                            Address: R/a No.8/114 8th cross Lingarajapuram, 560084

                            Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
                            Cybercrime fir no.4946/2018
                            Date of transaction 19/12/2018
                            +2 photos
                            Jun 11, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 10, 2019
                            Axis Bank Customer Care's response
                            Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                            May 11, 2019
                            Updated by Ali Ahmed Laskar
                            24 hours I have in my phone networks no any issued
                            May 11, 2019
                            Updated by Ali Ahmed Laskar
                            I don't have any network problem
                            You can also contact me
                            May 14, 2019
                            Updated by Ali Ahmed Laskar
                            Sir refund my money back
                            Jun 15, 2019
                            Updated by Ali Ahmed Laskar
                            Not Resolved
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                              A
                              Ashvarya Shinde
                              from Mumbai, Maharashtra
                              May 9, 2019
                              Resolved
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                              Resolved

                              Address: Amba nagari socty bldg.9, Pune, Maharashtra, 411015

                              I had a salary account with one of my company i was working with. I worked only for 2 to 3 months. After which i never recieved a salary on that account. I went to abroad to work in 2015 - and returned back in 2018. My sim card being used by my mom. But i never recieved any messages on my mobile previously. When i went to check for my subsidy amount for bharat gas in my hdfc account they said you do not have amount from bpcl subsidy. Then the bharat gas people told its with axis bank account. I went to axis bank branch, the female employee told me that my account balance is in minus. I asked her to close it because i never used the account, she asked me to pay the negative balance amount. I asked her to deactivate the beneficiary and transfer it to my new bank and i filled up one form and submitted necessary documents. But its still not done yet.
                              Jun 15, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 09, 2019
                              Axis Bank Customer Care's response
                              Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                V
                                from Ambad, Maharashtra
                                May 8, 2019
                                Resolved
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                                Resolved

                                Address: At Post Vidani Tal Phaltan Dist Satara, Satara, Maharashtra, 415523

                                Hello sir
                                My name is vikram prabhakar jadhav my account in your bank in phaltan branch i have not used in your bank account so kindly request you to closed my account or lien amount is closed this amount is 4969 rs at this time so close this amount so i will use in your bank account i have no money to paid this amount my condition is very poor so i hartely request you
                                Thank you
                                Jun 8, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 08, 2019
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please DM us your registered contact number, and we will get back shortly.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                Dear sir/madam!!! My money deducted from my account during adding money to my Paytm wallet but my transaction has failed. Kindly look into my account for reversing my money back
                                Axis Bank Customer Care's response, May 8, 2019
                                Verified Support
                                Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
                                NACH clearing for signature is rejected twice. I have loan account in #canarabank and salary account in #AxisBank. I have submitted signature verified copy also to NACH but still rejecting it. #axisbank #AxisBankcom #canarabank please look into and help me to get it done.
                                Axis Bank Customer Care's response, May 9, 2019
                                Verified Support
                                Hi, we are here to help! Please inbox us your registered contact number, and we will get back shortly.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                My Email id is [protected]@yahoo.com

                                I have account in Axis bank, but I could not enter into internet banking as my customer id what was provided by bank became "invalid user credential"

                                even I used forgot password varies option o[censored]sing KYC etc but the same issue
                                Axis Bank Customer Care's response, May 9, 2019
                                Verified Support
                                Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                  A
                                  Ali Ahmed Laskar
                                  from Bengaluru, Karnataka
                                  May 7, 2019
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Bangalore, Karnataka, 560084

                                  Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
                                  Cybercrime fir no.4946/2018
                                  Date of transaction 19/12/2018
                                  +2 photos
                                  May 9, 2019
                                  Complaint marked as Resolved 
                                  Not got any cal Not credit my amount please help me
                                  Axis Bank customer support has been notified about the posted complaint.
                                  May 07, 2019
                                  Updated by Ali Ahmed Laskar
                                  When I get my money
                                  May 07, 2019
                                  Updated by Ali Ahmed Laskar
                                  Dear sir/mam Very urgent need money please help me
                                  Verified Support
                                  May 08, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are looking into this and will update you with the status at the earliest.
                                  Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
                                  May 09, 2019
                                  Updated by Ali Ahmed Laskar
                                  Sir not got any call
                                  May 09, 2019
                                  Updated by Ali Ahmed Laskar
                                  Please help urgent I need to money
                                  May 09, 2019
                                  Updated by Ali Ahmed Laskar
                                  Complaint market as not resolved
                                  Sir
                                  Please refund the my amount 100, 000 rupees

                                  Verified Support
                                  May 14, 2019
                                  Axis Bank Customer Care's response
                                  Hi, as per our records the branch official has spoken to you and have addressed your query. Regards, Team Axis Bank.
                                  May 15, 2019
                                  Updated by Ali Ahmed Laskar
                                  Please Refund the money
                                  I need very urgent
                                  Verified Support
                                  May 16, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
                                  May 16, 2019
                                  Updated by Ali Ahmed Laskar
                                  When you update sir
                                  I need very urgent money
                                  Please do this urgently I request to you
                                  I was going to my note place
                                  But I don't have money
                                  I can't able to going.
                                  May 21, 2019
                                  Updated by Ali Ahmed Laskar
                                  I'm not getting any response
                                  Verified Support
                                  May 22, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we understand you have escalated the matter to our grievance channel, and you shall receive the response from them. Regards, Team Axis Bank
                                  Jul 03, 2019
                                  Updated by Ali Ahmed Laskar
                                  I'm not happy about the matter
                                  But nothing is happening result
                                  Jul 03, 2019
                                  Updated by Ali Ahmed Laskar
                                  Who is updated compliant marked resolution. But im not getting my money back
                                  can I go higher level
                                  Jul 03, 2019
                                  Updated by Ali Ahmed Laskar
                                  Axis bank is. Fraud them
                                  My account one lakh debited
                                  Dear sir
                                  this is vijay here i requested for you my account no is [protected]. Please check my last two year transaction all payemt is due before date my credit card no is [protected] .Plz check my a/cs details
                                  one req to you please increase my credit limit[protected] rs.
                                  Axis Bank Customer Care's response, May 9, 2019
                                  Verified Support
                                  Hi, we are here to help! Here is a link that will help to address your concern - https://bit.ly/2uAxZEt Regards, Team Axis Bank.
                                  HI am sumit kumar . my account no is [protected], Sandhir Branch, UTIB0002445, 21ST april 2019 without my Permission issued my statement Other person, is Issued Statement in Karnal MAIN BRANCH & 12 SEC, KARNAL...

                                  THANKS
                                  REGARDING
                                  SUMIT KUMAR
                                  M[protected]

                                  debit card unauthorised transaction - Comment #3427524 - Image #0
                                  Axis Bank Customer Care's response, May 9, 2019
                                  Verified Support
                                  Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                  Date of the incident :29.04.2109
                                  Client Account Number :[protected] (Federal bank)
                                  IFSC Code:FDRL0001559
                                  Amount: 3500

                                  My Account No:[protected](AXIS Bank)
                                  Ref.No.QHJJFR7U1818

                                  TRANSACTION STATUS : Failed

                                  debit card unauthorised transaction - Comment #3427528 - Image #0
                                  Axis Bank Customer Care's response, May 9, 2019
                                  Verified Support
                                  Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                    Tamanna Dsouza
                                    from Mumbai, Maharashtra
                                    May 6, 2019
                                    Resolved
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                                    Resolved

                                    There was an amount of rs.885 debited from my a/c no. As dp consolidated charges on 13th april'19.
                                    I understand that dp charges are for having demat account with the bank, however, i do not have any demat account with any bank.
                                    Even after chasing the bank through email, i do not receive anything other than their auto reply mentioning that they will call back within 24hrs, however, i have not received any call till now.
                                    Jun 10, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 06, 2019
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                    Axis Bank — unauthorized debit card deduction from ecom pur/google i want refund my money as soon as possible

                                    dp charges debited - Comment #3427597 - Image #0
                                    dp charges debited - Comment #3427597 - Image #1
                                    Axis Bank Customer Care's response, May 9, 2019
                                    Verified Support
                                    Hi, regret the inconvenience caused. We request you to visit the following link to raise a dispute for the referred transaction: https://bit.ly/2Na7gH8.
                                    Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
                                    Hi,
                                    I want to update my phone number for online transaction please help me out of this.. problem..
                                    It stopping me from doing all kinds of transaction...
                                    Axis Bank Customer Care's response, May 9, 2019
                                    Verified Support
                                    Hi, we regret the inconvenience caused. Please provide us with details of your concern along with your contact number through a DM and we will get back at the earliest.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                    My axis ASAP account two days ago closed how to reactive same account fewdays ago my account was closed how to reactive
                                    Axis Bank Customer Care's response, May 9, 2019
                                    Verified Support
                                    Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                    Hello
                                    Greetings!!!
                                    I am trying to stop my auto debit facility of my credit card which i am not able to deactivate .
                                    I tried to do it through my internet banking login but still not bale to do the same.
                                    Please help me deactivate the auto debit facility of my credit card on urgent basis .
                                    Awaiting your reply .
                                    Axis Bank Customer Care's response, May 9, 2019
                                    Verified Support
                                    Hi, we are here to help! Please inbox us your registered contact number, and we will get back shortly.
                                    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                    Hi my name is hemanth and I'm customer for axis bank last 5 previous time it was Salary account later on I left that company not using axis from 3 year and salary account converted into savings and suddenly it showing 6000 negative balance I'm full of headache don't no what to do
                                    Axis Bank Customer Care's response, May 9, 2019
                                    Verified Support
                                    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                    Refund the money i am don't want that service kindly refund the money as soon as possible
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                                      Biswajit Purkait
                                      from Kolkata, West Bengal
                                      May 6, 2019
                                      Resolved
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                                      Resolved

                                      Address: 700150

                                      This to inform you that no any pending of my outstanding payment till now under card no. Xxxx xxxx xxxx 3111 in my knowledge, but i am getting a call regarding payment of dues outstanding amount on daily basis and i spoke to him please send me the details statement whereas showing my transaction amount which was not been paid, till date i have not been received any statement for my reference, request you to please send the the details statement for my reference and close this matter as soon as possible...
                                      Jun 9, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 06, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                      Dear team,
                                      I would inform to my buzz card -9436 old one year, still I am not find 1000 voucher, while the bank told me you will get a welcome voucher of 1000.
                                      for this, I complained In February which is a compliant number[protected]. he said that on April 30 you will get even that and the ticket also close. There is still not status.
                                      Dear sir
                                      My acount balace dedction demet acount charge plzz balance refuned my acount
                                      And
                                      Reson -my acount open grijes sir
                                      My acount selry acount
                                      Not infomation demet acount
                                      Acount open
                                      Plzzz help
                                      Me

                                      And
                                      RBI complance
                                      happy my life's reply, May 1, 2019
                                      Plzzz help
                                      Sir
                                      I would like to inform you that in axis bank branch piparia, cashier behaviors is very bad, while asking to change 50 rs of bundle
                                      The guy is recently appointed
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