[Resolved]  Axis Bank — max insurance policy amount was debited two times in my account

Address:Bangalore, Karnataka, 560004

I have already paid my insurance on last month end 29th of march but from axis bank again debited (20059.47 rupees) insurance amount from my account can you please check and revert this transaction.

Policy details:

Max insurance policy number:[protected]
Date & time: 3/29/2019 7:27:34 pm
Name: mrs. Ananda priya m
Reference number/transaction id: quti[protected]

Bank account no :[protected]

Transaction details from my account :

Date:[protected]
Description : inb/[protected]/maxlifeinsurance/na (Through on-line i have paid this transaction)
Date:[protected]
Description : nach-dr - maxlife (Through ecs debited money in to my account
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Apr 29, 2019
Complaint marked as Resolved 
Policy amount credited in to my account so iam resolving this issue
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2019
Axis Bank Customer Care's response
Hi, we request you to please liaise with the insurance company for a refund. Regards, Team Axis Bank.
Complaint comments 

Comments

Hi today axis bank deducted 1770 Rs on 22nd April @ 4pm without my permission it has auto deducted. pls rectify this.

Axis Bank Customer Care's response, Apr 24, 2019
Verified Support
Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
I wish to close my credit card account.
M trying reach u guy's through email and customer care no. M getting any response.
Being NRI it's getting difficult to contact ..

Thanks and regards
Suresh
Suresh Tondurti's reply, Apr 18, 2019
For the above m not getting response from axis bank
Please request you to call back
Axis Bank Customer Care's response, Apr 24, 2019
Verified Support
Hi, for cancellation of credit card, you need to contact our phone banking team on 1-860-419-5555 and 1-860-500-5555. Regards, Team Axis Bank.
Without my knowledge they created Demat Account and deducted amount in my account
Axis Bank Customer Care's response, Apr 24, 2019
Verified Support
Hi, sorry for the inconvenience. Please provide us with your registered contact number through a DM and we will get back at the earliest. Regards, Team Axis Bank.
I have been debited Rs. 885 for consolidated DP charges on 11th April 2019 without any notice and I don’t even know when they have opened my Demat Account
I don’t want any Demat account and also I WANT REFUND OF THE FULL DEDUCTION.
I hold a Salary account with Axis Bank
Respective sir, with due respect I beg to state that I Mr. Amit Debbarma, I Have been open saving account of your branch Ac.No.[protected]
I have transfer money to my friend on SBI account on 1st march till today not transfer in her account. But my money is debited from my account. I choose is standard Neft transfer money
Sapnil Gaonkar's reply, Mar 2, 2019
Please check it

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