Axis Bank Complaints & Reviews

i purchased gift card [protected] from axis bank e royalty awards web site through my credit card point. why axis bank did not activate that card .i am hurt because of this cheating. I have receive gift card of 500 Order Reference Number: I[protected] on 3/20/2014 but sir u people did not put money in that . that card is not activate by axis bank. because of that I face insult in reliance mall. I am gonna put case against axis bank for that order invoice no is AX2087932 and I placed order on 14/3/2014 crn no 1597072 and my credit card no is [protected] and my name is sourabh singla and my date of birth is 05/08/1985 with hurt and anger sourabh single phone [protected]

axis bank took my 337.08rs money saying that they are for annual charges for card !! I dint get any intimation nor i was made alert of it nor i knew this while opening my account in the bank !! This is really bad out of the bank !! I want them to be refunded imediately !!

axis bank took my 501 money without any intimation saying that they are consolidated charges !! This is very bad out of the bank !! I want them to be refunded immediately !! Thank you !! Account Number [protected] Transaction Date 22/02/2014 Transaction Amount INR 501.00 Transaction Type DR Transaction Description Consolidated Charges for A/c

hi
i am Durga Prakash,
my axis bank Credit Card NO: [protected],

I have applied for a credit card of type MY CHOICE but i have received
the card of type MY ZONE, and its completely different from my needs>
AXIS bank has provided the card which has the benefits only for them, i
need to change the card type or cancel it ASAP. if i phoned to cc they are
not responding well.

( I am Chelapaka.Durga Prakash, Credit Card NO [protected], Card Type- 803. i am using axis bank account for last one year so they have offered me a credit card
. actually i have selected my zone but later they called me and told me
to shift into the my wings and there is a 5% cash back for all
purchasing and there is free annual charge for one year so, i committed
to my wings. After receiving my wings card there is no above mentioned offers and it has offers only on traveling and hotels. and after receiving my wings card they sent me to pay joining fee 1200 rs plus tax. so i called to axis dealer they told me that i will convert your card into my zone and don't pay any amount and we will send my zone card
with in 8 working days, i said OK. it happened 40days back and know i
got 300 rs interest for purchasing done before. until now i haven't
received my zone card but i need card only for shopping and electronic based. . so, finally i want cancel my credit card i dont need any credit card and i will pay the due only for purchasings done and i wont pay for joining fee and interest plus tax.
thanking you, ) this is last year[protected] to day date is[protected]. till today no good response from there side. all mistake are there side.

and now i am open my axis account in axis net banking .I am getting statements through mail which showing zero balance but not mention any where about lien amount. Recently i noticed
that my lien amount Rs.1763.38.

The account statement should display lien amount.

mail id: [protected]@gmail.com

phn: 0-[protected]

Please give advice on above situation.

Unfortunately, I did not close my axis bank's previous salary account. And open a new salary account in axis bank when I was placed in to current company.I am getting statements through mail which showing zero balance but not mention any where about lien amount. Recently i noticed that my lien amount Rs.x, xxx.00. The account statement should display lien amount.

Dear Concern, My name is Tarun Chawla and i am having credit card from 2012 and till yet your bank is not extend the limit as per my usage and also my requirement that's wny i don't want to continue your bank services. i am tired of sending e mails and making calls to your customer support team but still not reply Name :- Tarun Chawla Account No :- [protected] Branch :- AXIS Bank kirti Nagar Mobile No. :- [protected].

I had given all the required documents for KYC Updation(For Starting a SIP) in Axis Bank, Perungudi Branch, Chennai-600096 on[protected] to Mr.Sarvanan.While giving the forms itself, I had mentioned him like my record is already present in NDML KRA.He said like it would not be a problem and he had submitted my forms to CVL KRA. Axis Mutual Fund House People tried to submit my details in CVL KRA, but they were unable to do it as my records are already present in NDML KRA.First of all this simple thing is not known to him.After this there was no response from them and not even intimated to me.Even at this point when i had visited the branch Mr.Sarvanan was informing me as your record is updated in CVL KRA.After that he had redirected my application to Axis DIRECT to get it updated in NDML KRA.But it is still pending from past 15 days and they are not even responding now, if i called them.This is the kind of service being offered by Axis Bank.I donot know still how many days it will take for them to get it updated???????


I had visited Axis Bank Perungudi Branch almost 8-10 times regarding this status and every time i use to hear the same kind of reply "Will update you by evening!!!" which never happened.I even called so many times to the Mobile number provided by him.But every effort to get it updated is in Vain.

-- > Actual Reason behind my KYC Record present in NDML KRA is also because of Axis Bank itself when they had opened a Demat Account along with my salary account with out my concern.It took 6 months for me to close that Demat Account with the wonderful help provided by Axis Bank to me!!

-- >Another great experience with Axis Bank, It took one month for me to receive a new Axis Debit Card after i had applied for a Replacement card for the old one, as it was not recognizing in Dip&Remove type ATM machines.

Dear Sir/ Madam

I am Akhilesh kumar jha my pan no is AHGPJ6066J Apply for auto loan in sbi bank . After the all process bank say to me you have already taken 8 loan from different bank & continually open 5 loan found in CIBIL Report.I have no any passport but seen passport no in CIBIL Report That Passport No was G3801120 . I have not taken any loan from any bank. After check found that loan taken person mobile no. [protected] & [protected] then i have call them & he say to me i have taken loan from above bank. That person name is NILESH KUMAR JHA DATE OF BIRTH 1ST MARCH 1979 & HIS PAN NO IS AHQPJ6066J .


So i am requesting you pls give me support & provide me better solution. Hope you will save me & my any financial & mental harassment.

My name is lal gourav and i applied for home loan in my home town pathankot. submitted all the documents and every thing goes well but those axis guys i would say never go for axis bank while u require any kind of loan. they did not mentioned the terms and conditions to me and my loan got been rejected due to i have a plot and length of the road is not 15 feet those guys have taken my almost rs. 10000 in the form of processing fees and some charges for creating documents. I am thinking about putting a court case against them anyone suggest how we can do that Request everyone not to got for that bank. Thanks Lal Gourav

I have been using your bank credit card since many yrs now, and had been doing all the payments on time. being a local Axis Bank Account holder, having 15 accounts at many branches. Also all my family account are held in Axis since years now. I have been given this credit card as privileged customer. Card Number : [protected] But due to family problems I had not paid min due only for a months time. And now you have put lien on my savings account. Which I think is not ethical as I have been always paying min amount due. Now I have been facing tremendous torture and problems due to this. As I my loans and ecs are getting bounced. and I don t have any other account. Also I am still getting sms to pay min due of 12000/- I have deposited 18000/- in my account which nobody can access. I did not get any intimation or call for your this kind of action. So, I kindle request you to please guide me to remove this lien, as axis bank has taken that 18000 also in their cc account As no one is hearing my pledge, I have to write this to you. Even their M.D. Shika Madam, M.D. and C.E.O. Axis Bank is not bothered for the clients...there is no one whom we can talk.. I also have H.D.F.C credit card..and the same case with them...but they never behave like this..though i missed out three months payment..now i am paying them regularly. Most disgusting bank is AXIS BANK...never open an account in this bank -- Thanking You, With Regards, Ar. Rahul P. Ambekar

Hi,
This is to inform you that myself (Chinmaya Mohanty) ia a co-applicant with my wife (Nivedita Mohanty) for our Axis Bank Home Loan Account No. - [protected]. We have availed this home loan in January 2007 for our Bhubaneswar flat but now we are leaving in Mumbai.Till last year I used to submit EMI cheques at the home loan branch and we have never been a defaulter even for a single EMI.
I have approached Axis Bank for Electronic Clearing Service (ECS - Debit Clearing) of my EMI from my ICICI Bank account in May`2013. I have contacted Telematrix Consultants Pvt. Ltd, A-1, 418 & 418 A, Shah and Nehar Industrial Estate, S.J. Marg, Near Lower Parel Station, Lower parel(West), Mumbai- 400013 for the same. I have received required forms through mail from axis.[protected]@telematrix.in and was in regular touch with Ms Rashmi for the same.
After filling up the ECS form and getting it verified from Ms Rashmi over phone as well as mail, I have couriered the form to Telematrix as per address mentioned above on 23rd May`13.Then I have waited for 3 months since I was told that ECS will automatically get activated within 45- 60 days time, but since I did not get any response I have again followed up for the same with Telematrix in August`13.Initially they did not respond to me and confirmed me repeatedly that my ECS is already active whereas my EMI never got debited from my ICICI Bank account and in the mean while some representatives used to collect my EMI cheques every month from my BKC, Mumbai office.
After repeated follow up(I have called almost 15 times within 15 days to Telematrix to understand reason for non activation of my ECS in Aug`13), they informed that I have mentioned wrong presentation cycle in my earlier form which was also verified by them before submission.
So I have again submitted corrected ECS form once on 5th Sept`13 and again corrected and send on 11th Sept`13. This time I was 100% sure that my ECS will be active by latest Dec`13 but still my EMI amount was not getting debited from my ICICI Bank for which I have to deposit my EMI through net banking(NEFT).
I have repeated (at least 5 times) informed this issue to Axis bank customer care phone banking executives and every time they have told me that your ECS is already active so you need not to worry and during the same time I used to get calls from Collection Dept for depositing my EMI amount. This is continuously happening from November`13 onwards.
I was so much confused and angry over this issue that I have visited Axis Bank Ltd. Asset Sales Centre at S.V. Road, Goregaon on 11th Jan`14 for clarity. I have met Ms ARPANA DUBEY at Goregain branch and she also confirmed that my ECS is already active. She also shown me my Home Loan statement where it was clearly mentioned that my ECS is active since Oct`13 and she assured me that there will not be any issue in future. She also confirmed me that I do not have any pending EMI and have an additional EMI which will be adjusted from Principal amount.
After that again from 20th Jan`14 onwards I have started getting phone calls almost every day from collection depa
rtment stating that I have pending EMI, which was very much disturbing to me. Then I have decided to complain to District or State Consumer Forum for this type of approach/harassment from Axis Bank but again I thought let`s give a final try by visiting Axis Bank Asset Sales Cnetre at Goregaon and meeting Ms ARPANA again.
I have once again visited Axis Bank Asset Centre, S.V. Road, Goregaon on 3rd Feb`14 although my past experienc
e at the same branch was horrible ( I had to wait for 3 hrs to meet Mr Arpana) to clarify all my issues. This time Ms Arpana herself was confused and she tried to connect to some of her colleagues over phone but it was of no use. Then I waited in the branch for more than 3 hours again after which at last got an assurance from Ms Arpana that everything is fine now and she will personally take care of my case.
Now I do not understand whom to approach for this issue since post my meeting on 3rd Feb`14, I am again getting calls from collection centre 3-4 times everyday for my outstanding of OCT`13 EMI. I am unable to understand how AXIS BANK is getting managed if they are unable to sort out my simple issue and instead giving me so much of mental torture. I have already got 2 phone calls today also for same pending OCT`13 EMI and during every call I spend at least 15-20 minutes to make the person understand all the story.
Please help me on priority or else direct me to the correct person. Hoping for an early response.
Thanks and Regards,
Chinmaya Mohanty (Co applicant of home Loan A/c No. - [protected] with Wife Nivedita Mohanty),
Senior Manager - Sales HR
Wockhardt Ltd, BKC, Mumbai -51
Mob. No. -[protected]

Hi, This is to inform you that myself (Chinmaya Mohanty) ia a co-applicant with my wife (Nivedita Mohanty) for our Axis Bank Home Loan Account No. - [protected]. We have availed this home loan in January 2007 for our Bhubaneswar flat but now we are leaving in Mumbai.Till last year I used to submit EMI cheques at the home loan branch and we have never been a defaulter even for a single EMI. I have approached Axis Bank for Electronic Clearing Service (ECS - Debit Clearing) of my EMI from my ICICI Bank account in May`2013. I have contacted Telematrix Consultants Pvt. Ltd, A-1, 418 & 418 A, Shah and Nehar Industrial Estate, S.J. Marg, Near Lower Parel Station, Lower parel(West), Mumbai- 400013 for the same. I have received required forms through mail from axis.[protected]@telematrix.in and was in regular touch with Ms Rashmi for the same. After filling up the ECS form and getting it verified from Ms Rashmi over phone as well as mail, I have couriered the form to Telematrix as per address mentioned above on 23rd May`13.Then I have waited for 3 months since I was told that ECS will automatically get activated within 45- 60 days time, but since I did not get any response I have again followed up for the same with Telematrix in August`13.Initially they did not respond to me and confirmed me repeatedly that my ECS is already active whereas my EMI never got debited from my ICICI Bank account and in the mean while some representatives used to collect my EMI cheques every month from my BKC, Mumbai office. After repeated follow up(I have called almost 15 times within 15 days to Telematrix to understand reason for non activation of my ECS in Aug`13), they informed that I have mentioned wrong presentation cycle in my earlier form which was also verified by them before submission. So I have again submitted corrected ECS form once on 5th Sept`13 and again corrected and send on 11th Sept`13. This time I was 100% sure that my ECS will be active by latest Dec`13 but still my EMI amount was not getting debited from my ICICI Bank for which I have to deposit my EMI through net banking(NEFT). I have repeated (at least 5 times) informed this issue to Axis bank customer care phone banking executives and every time they have told me that your ECS is already active so you need not to worry and during the same time I used to get calls from Collection Dept for depositing my EMI amount. This is continuously happening from November`13 onwards. I was so much confused and angry over this issue that I have visited Axis Bank Ltd. Asset Sales Centre at S.V. Road, Goregaon on 11th Jan`14 for clarity. I have met Ms ARPANA DUBEY at Goregain branch and she also confirmed that my ECS is already active. She also shown me my Home Loan statement where it was clearly mentioned that my ECS is active since Oct`13 and she assured me that there will not be any issue in future. She also confirmed me that I do not have any pending EMI and have an additional EMI which will be adjusted from Principal amount. After that again from 20th Jan`14 onwards I have started getting phone calls almost every day from collection depa rtment stating that I have pending EMI, which was very much disturbing to me. Then I have decided to complain to District or State Consumer Forum for this type of approach/harassment from Axis Bank but again I thought let`s give a final try by visiting Axis Bank Asset Sales Cnetre at Goregaon and meeting Ms ARPANA again. I have once again visited Axis Bank Asset Centre, S.V. Road, Goregaon on 3rd Feb`14 although my past experienc e at the same branch was horrible ( I had to wait for 3 hrs to meet Mr Arpana) to clarify all my issues. This time Ms Arpana herself was confused and she tried to connect to some of her colleagues over phone but it was of no use. Then I waited in the branch for more than 3 hours again after which at last got an assurance from Ms Arpana that everything is fine now and she will personally take care of my case. Now I do not understand whom to approach for this issue since post my meeting on 3rd Feb`14, I am again getting calls from collection centre 3-4 times everyday for my outstanding of OCT`13 EMI. I am unable to understand how AXIS BANK is getting managed if they are unable to sort out my simple issue and instead giving me so much of mental torture. I have already got 2 phone calls today also for same pending OCT`13 EMI and during every call I spend at least 15-20 minutes to make the person understand all the story. Please help me on priority or else direct me to the correct person. Hoping for an early response. Thanks and Regards, Chinmaya Mohanty (Co applicant of home Loan A/c No. - [protected] with Wife Nivedita Mohanty), Senior Manager - Sales HR Wockhardt Ltd, BKC, Mumbai -51 Mob. No. -[protected]

Hi, I raised request for cancellation of my credit card no : [protected] on 2nd feb 2014, service request number 8991770. but on 14th Feb they are saying, they close my request due to customer contact number is not available or contact number is busy. but from my knowledge i did not get any call / Miss call from bank side. Close my credit card as soon as possible

I was working with M/s PMP Auto components Pvt. Ltd., On resigning from there, applied for withdrawal of my provident fund amount. As per P.F. Settlement letter, Ref: - KDMAL/cash/[protected]/104/320/10/C/22/11/2011/70 (30 November 2011) Cheque No. : - 486262 Date 28/11/2011 for Rs. 25547/- in respect of Sushil Kumar. (WE HAVE RECIEPT ACCOUNT) Ref: - KDMAL/cash/[protected]/104/321/10/C/22/11/2011/1128 (01 December 2011) Cheque No. : - 285879 Date 28/11/2011 for Rs. 8955/- in respect of Sushil Kumar. BUT WE HAVE NOT RECIEPT THIS AMOUNT IN MY ACCOUNT UPTO TILL DATE. We have not find the any result after complaint to Regional Provident fund Commissioner (SRO Kandivali)-Mumbai - 400067. With Regards Sushil Kumar [protected]

Hello,

I'm really struggling with a problem with AXIS BANK since year 2011, they don't hear me at all. I visited their
branch atl east 10-12times. They always say we'll sort your issue. Now the situation is such that I'm sruggling with my financial crisis.

I need sincere support. Here. Find below the mail details which I sent to them on 5-Dec-2013. they responded me back after a month, then call me to thier branch, and promised me to sort out the issue. But again, not responding since Week.
Find below the mail details which I last sent to Axis Bank:







Hello Bank, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />









I have expressed my concern over the bank mismanagement on my
two home loan accounts with AXIS bank. I visited to RAC Delhi branch and given
application, to make things clear, but banker never taken seriously. Now, I
really got land-up into difficult situation. As the finance amount from my one
loan account completely got exhausted and in the another loan account only 50%
amount disbursed.









This had happen twice earlier also that banker did wrong
disbursement of amount from one of my loan account to another builder, after
four months, I came to know that the builder didn’t get payment, on analysis I
found that banker disbursed the amount to the wrong builder, then the banker
rollback the transaction and disbursed again to the correct builder. At that
time, I got the penalty from builder and also banker charged interest on that
wrong disbursed amount. I wrote application in RAC Delhi and I personally
visited and discussed with the manager, they said they will follow-up and will
roll back the interest charged and also settle down the issue. But it seems
not. Now, it’s completely chaos for me and I’m lost what’s going on and I’m not
able to understand anything.









Recently in 3rd Week of November 2013, I
request to disburse Amount Rs. 314, 009/- . This amount was supposed to
disbursed from my loan account (i.e.PHR[protected] against “3C builder”, as
demand note was from “3C builder”, but bank again disbursed from my “Antriksh
Builder” loan account (i.e. PHR[protected] and now the situation is such that
there is no amount left in my loan account PHR[protected] and I have to pay
around 20% to Antriskh builder, but already 95% amount got disbursed from this
account. Now, I’m wondering how I’ll be able to pay 20% to the Antriksh
builder.




I lost my confidence on the operation of this bank. It’s
completely in chaos situation. I’m not confident that all my last transactions
were managed properly by the banker.









I’m going to log a complaint in the consumer court again this
negligence in service and putting in difficult situation. In the beginning of
this year, regarding the issue I personally discussed this issue with one of
your executive Mr. Vijay Sharma Delhi RAC and he promised me that situation
will be settle down and the wrong interest will be reversed back and there will
be no further miss management, but I’m amaze to see that no any action was
taken. How bank can ignore such issues. Now, I completely lost that what amount
bank given to which builder. I need kind of justice on this issue. I want
banker to clear each and every thing on this situation… I recently applied for
loan transfer to another bank as I lost my trust, but then I found the
situation is very worse. If I transfer with this chaos situation then it’ll be
more difficult, therefore I stopped the loan transfer temporarily, as I wanted
to get clear everything, then I’ll transfer to another bank.









For your reference, please find attached the copy of bank
documents which I got from the banker during the loan sanction and initial
statements.









I need senior management engagement here in analyzing this
issue, if I don’t get crystal clear report with well explanation within a
limited time, then I’ll log case in consumer court.









Following are the points against which I need actions from Axis
Bank:




-
I want bank to settle down the issues with clear explainable
report




-
Revert unnecessary interested charged in the past due to banker
miss management




-
Pay the late payment penalty of the builder which I paid, or
will pay




-
Clear picture before I transfer my loan to another bank, I saw
the “Statement of Account” which bank sent me for transfer and I see few
transactions are still mishandled




-
I putted lots of efforts even taking leaves from my office in
settling down the issue, all my effort goes in vent, as bank ignored my
concerns. I need justice to all those headaches I gone through









Waiting for your feedback!!









Regards,




Tsering NORBOO




|

I have applied for home loan and my application id 1579347. I got a sms on 1 february 14 that my loan has sanctioned amounting rs. 74 lacs. I have not received my sanction letter till now and not getting any information. Please let me why are you harressing me. If you don't want to give me loan then please inform me immediately....

I am venkatarao worked in anakapalle (1730) branch BDE position my employe id is 73598. I was resigned update in HRMS on 28-sep-13.my BSM(b santhosh kumar) take care of my attendance when I am joining there, so last unpertunated not mark the attendance but worked on notice period and no settlement amount .hrms password put into bsm.and he is asking incentive amount .please consider this problem and releving letter and settlement ammount.

Thanks & regards,
Venkatarao
[protected]

There is an AXIS BANK ATM in our town named BOXIRHAT(tufanganj-II), Coochbehar, W.B, INDIA, 736131. In that ATM there is no permission for withdrawing any amount FOR OTHER BANK'S ATM. Only AXIS BANK ATM holders can withdrawing amount. PLEASE HELP US...

Dear SOD, hi sir, I am bhaskar govindu, i had a axis bank credit card issued in 2006, my credit card number [protected], In 2009 i got a call regarding to use my card for Rs 1 lakh in a month i will be eligible to win a international trip, so i already used it nearly 50, 000 rupees and i made a payment and again i used it soon before that month because my credit limit was only 62000 rupees only, after that usage i got a call from axis bank that i won the trip, and i received the brochures from bank along with the 5 destination optional form, if i choose 2 destination i will get i destination selected from bank, i did everything and send it to mumbai as they mention address, so long i didn't get response, so i went to AXIS BANK M.G.ROAD branch, so they given other number which is TLC office, after calling them they conform that i won the trip and they will send me a ticket in 2weeks of time. no response till today, Because of that i was embarrassed and didn't make my credit card payment, bank made me to swipe the card, and long time after i went for some loan but my application was rejected because of cibil report, i went and cleared on 3/12/13, total outstanding even i got a chance to settlement 70% of total outstanding, i called credit card customer care and entered my credit card number and i am hearing that my available credit so and so everything was alright and i talked to customer representative i have option for reactivate my card and i must make auto debit facility and request for card reinstate, after all again i opened the account in axis bank and fallowed through bank instructions, called customer care and they told me in 2weeks i will received a new credit card but got message that it declined, now in cibil report reflecting non payment, i don't have any option even after making payment, no noc nothing, please sir i am not hungry with credit card, i have so many commercial properties but i can't have a loan to construct i would request the consult officer to rectify to get my credit card thanking you bhaskar govindu

i took a personal loan, when other banks are offering the same loan at 13-14% i got at 15.5%. processing fees they told 2000. now they even took tax on processing fees from me.(248) loan amount-1lakh processing fees:2000 service tax:248 total i got -[97852] -> now i want ask why should we pay interst for processing fees which we don't get. and ********service charge?why we have to pay on the amount which is used by bank. it's like 3-4% bribes in public sector banks.private banks are charging processing fees and all. Thanks, Alok