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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 501

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D
deep2186
Nov 24, 2016
Resolved
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Address: New Delhi, Delhi, 110092

This is to bring in to the notice of the apex authorities, axis bank employees of the branch ashoka niketan delhi -110092 have a disrespectful behavior towards the bank account holders and especially during the time of demonetarization, on 11-11-16 i went to the bank to withdraw rs 10
000/- one employee particularly sanjeev yadav misbehaved bragging how much he earns and constantly misbehaving and also i saw him changing money in the basement with id's where they were supposed give account holders withdrawls from their accounts, i suspect scam in this situation, i request the rbi to look into the matter that whether they are changing currency legally as directed by the rbi guidelines, i am pretty sure that they are charging some premium to exchange large sums of money on id's of the labourers and workers. I request the authorities to kindly cross check the id's for any discripancies. I have also not received any satisfactory reply from the bank apart from this" it will not happen again my reference no. 13895224 given by the bank.
Jan 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi Deep,

We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

Regards,
Axis Bank
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    priyamsharma
    Nov 23, 2016
    Resolved
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    Resolved

    UTR number

    My brother transferred 5000 rs. To my college (Ms ramaiah university of applied sciences) axis bank account through neft on 23rd nov 2016, but he did not get any utr number or reference number for tracking.

    His account no. Is: [protected]
    Name: dharmesh samani

    Please give the utr number or any reference no. As soon as possible to track the money transfer. Its really important....
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    S
    Sadeeshkumar S
    from Bengaluru, Karnataka
    Nov 23, 2016
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    Address: 560016

    Dear sir,
    Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (Dated 02.11.2016) in my mobile number, where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (4.11.2016) i checked & the amount of rs.19500 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.

    Please request you to help me on this matter to get back the amount.
    Card details :
    Icici bank ([protected])
    Airtel money – Rs.4500, reference number : 534166 dated 02.11.2016
    Idea bill – Rs. 2500, reference number : 394322 dated 02.11.2016
    Oxigen wallet – Rs.4000, reference number : 659292 dated 02.11.2016
    Standard chartered bank ([protected])
    Airtel money – Rs.4500, reference no. [protected] dated 02.11.2016
    Oxigen wallet – Rs.4000, reference no. [protected] dated 02.11.2016

    I got the transaction details, Amount transferred person details :
    Ankilesh Kumar Pande, A/c No. : [protected] with IFSC code- UTIB0001471

    I tried to contact that person (registered mobile). But its coming switched off.

    Please kindly help me to get the money.
    Axis Bank customer support has been notified about the posted complaint.
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      J
      jai narayan joshi
      from Udaipur, Rajasthan
      Nov 23, 2016
      Resolved
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      Resolved

      Website: [email protected]

      My cibil credit report purchase dt. 23-11-16, my home loan acc. no. PHR[protected] emi paid 12876/- dt. oct. 2016, already paid on 18-10-16, 29-10-16 and 7-11-16 in your bank and acc.no. LPR[protected] emi 6633/- dt. oct. 16 already paid on 28-10-16, 14-10-16, 29-19-16 and 2-11-16 in your bank.
      but my Cibil credit report of[protected] above amount display due/pending.
      or emi display outstanding in my cibil report. please inform to cibil company.
      not any pending upto oct. 2016.
      please update my cibil report for my good image, because i want transfer above account in SBI. If my cibil report is correct, then i transfer my account easily.
      nov. 2016, relaxation in emi of Nov. & Dec. 2016, as per rbi guideline due to 500 & 1000 'note-bandi'.
      i am enclosing my cibil credit report as on 23-11-16.
      ok
      thanks
      jai narayan joshi
      Mob. [protected]
      Jan 7, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Nov 23, 2016
      Updated by jai narayan joshi
      please correct my eibil report as soon as.
      Verified Support
      Dec 03, 2016
      Axis Bank Customer Care's response
      Hi Jai,

      Please share your details at http://bit.ly/2gulbtN and our team will get back to you.

      Regards,
      Axis Bank
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        A
        Ajinkya Surana
        from Jabalpur, Madhya Pradesh
        Nov 23, 2016
        Resolved
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        EDC Payment not yet credited to the account.

        Address: 411030

        This is inform you that i have a edc machine of axis bank ltd.
        EDC TID No is : 79315515
        And a current a/c no. also. my a/c no. [protected]
        I have a settled the sale on 18.11.2016 by bach no 000021 amt is 28000.00
        That amount is not reflected in my statement as on 23.11.16.
        I tried ur tollfree no [protected]/[protected] more than 30 times but getting busy.
        Kindly do the needful as early as possible.br...
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        A
        Anupsharma2015
        from Kharar, Punjab
        Nov 23, 2016
        Resolved
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        Resolved

        Address: Mohali, Punjab, 140301

        Dear Sir,
        My Name is Anup Kumar Sharma, My Credit Card No Last 4 Digit is 9528*
        I Can't Understand Every month Deduct payment directly from saving account.
        I m a old customer of Axis bank. You are requested Please see the matter and send me full details with payment acknowledgement. and finlally tell me what is my outstanding and also remove leen from my saving account.you don't have any authority to directly deduct amount from my saving account.
        I hope you understand.
        My phone no is [protected]
        Jan 11, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Nov 19, 2016
        Ansaf's response
        My card suing machine is not working, plz help me
        Verified Support
        Dec 03, 2016
        Axis Bank Customer Care's response
        Hi Anup,

        We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you.

        Regards,
        Axis Bank
        Sir I have contected your executive Divya Darshi
        many times, but he has not sort out my problem yet and know has stopped picking up the phone . EDC machine installed at my store not working properly my number is[protected]
        Axis Bank Customer Care's response, Dec 2, 2016
        Verified Support
        Hi Lakshay,

        We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

        Regards,
        Axis Bank
        Mid [protected] Tid: 67312006, , plz help me now, I'm shop keeper .
        Axis Bank Customer Care's response, Dec 3, 2016
        Verified Support
        Hi Ansaf,

        We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

        Regards,
        Axis Bank
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          Gauri Nagarkar
          from Mumbai, Maharashtra
          Nov 23, 2016
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400051
          Website: www.axisbank.com/contact-us/grievance-redressal

          In September I requested for block and replacement of debit card. till date nobody is responding customer care just keeps playing "Badhti ka naam zindagi hai" oh really?

          This is such non sense goin on. I called credit card department they finally transferred my call and to my surprise I got to know they have delivered but nobody has received. how in the world they call you so many times for credit card payment but not even single call for delivery of my debit card that too I have paid 200 rupees from my account.

          STOP BRANDING LIE!
          Jan 9, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 02, 2016
          Axis Bank Customer Care's response
          Hi Gauri,

          It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

          Regards,
          Axis Bank
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            A
            avinashsing
            from Mumbai, Maharashtra
            Nov 22, 2016
            Resolved
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            Resolved

            Address: 122002
            Website: Axisbank

            Hi this is Avinash singh my loan is PPR[protected] i have taken the loan in the month of april after few months i have lost my job and open small buisness and my buisness got shut down and now my mom is hosptlize and axis bank people are threatning that they are comming to house to collect the money i had a word with exacutive his number was [protected] he was abusing and threatning and asking to meet him because he wants to beet him please save me
            i will commite suicide if the will keep on threastning me please help me

            My no is [protected]
            My email adress is Avinashsingh.[protected]@gmail.com

            Regards

            Avinash singh
            Jan 8, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 03, 2016
            Axis Bank Customer Care's response
            Hi Avinash,

            Please share the details at http://web2.axisbank.com/webforms/axis-support/email.aspx from your registered email ID along with the loan account number. Also, provide the number you are receiving the calls for us to look into it.

            Regards,
            Axis Bank
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              P
              prabh kiran singh
              from Ludhiana, Punjab
              Nov 22, 2016
              Resolved
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              Address: Ludhiana, Punjab

              Subject: Updation of Cibil record

              Reference No. CC/COL/2016-17/161, Credit Card [protected]

              SUBJECT: NIL OUTSTANDING BALANCE CONFIRMATION.
              As per commitment regarding your letter no. CC/COL/2016-17/161 dated: 28 January, 2016.(Copy attached).
              I have Paid Rs. 65000/- by two installment Rs. 30000 on 29/01/2016 and Rs. 35000 on 19/02/2016 my by account no. [protected] (Axis Bank) statement copy attached.
              I have written to your bank so many times but nobody bother or give me any response.
              My CIBIL Status is still showing settle copy attached. This is my humble request to update my CIBIL status from settled to normal.
              Kindly send me a letter for nil outstanding balance confirmation and also mail me the letter to [protected]@yahoo.com

              Mob. No. [protected]
              [protected]
              Jan 10, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 03, 2016
              Axis Bank Customer Care's response
              Hi Kiran,

              We have responded to your concerns via service request number:[protected] dated March 26, 2016. For further clarification; you can write back to us on the same email.

              Regards,
              Axis Bank
              Today is the last date of deposit my college fee ..but the AXIS BANK, THREEKE, branch they not accept my old currency they said we have a mail from company for not accepting money of old currency .. is this any mail for today ? for not accepting old currency ??
              Axis Bank Customer Care's response, Dec 3, 2016
              Verified Support
              Hi Sachin,

              Please raise your concerns at http://bit.ly/2dZ5X0W along with the complete branch details for us to assist you at the earliest.

              Regards,
              Axis Bank
              Dear sir
              I am prashant jaiswal. Account no. [protected]. I submit a form for minor to major on 23-10-16.my account is freeze. I reqest you to solve my problem.
              Thanku
              Axis Bank Customer Care's response, Dec 3, 2016
              Verified Support
              Hi Prashant,

              Please share the account details at http://bit.ly/2dZ5X0W for us to assist you at the earliest.

              Regards,
              Axis Bank
              I have an account in Axis bank.my name is Rahul s kukadia. My account No.[protected] I have request for new check book. my old check book page is over.so I have many trouble to get money. Please give me new check book as fast as possible. please send me...

              Thanks and regard
              Rahul s kukadia.
              Axis Bank Customer Care's response, Dec 3, 2016
              Verified Support
              Hi Rahul,

              Please refer the following link: http://bit.ly/2fRKFT0 to apply for cheque book. For further assistance, you can write to us at http://bit.ly/2dZ5X0W from registered email ID.

              Regards,
              Axis Bank
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                S
                saswatip
                from Hyderabad, Telangana
                Nov 22, 2016
                Resolved
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                Address: Bangalore, Karnataka, 560100

                Hi

                Please consider this message as an escalation against the service of Axis Bank. I travelled to US and when I was coming back on 18th Nov, my multi currency card was blocked, it showed all transactions "cancelled" during the period 18-20 Nov. I had to pay in cash everywhere and I had a big trouble as my cash in hand was limited. But after my return, I received notification about reduction due to those transactions on 21st November when I was already in India. I placed an inquiry at your customer care and got to know that my date of birth and mother's maiden name were not matching!! How can it happen when I did transaction from the same card till 17th Nov? I would like to know (1) Why the card was blocked before my travel ended? (2) Why was my card fed by wrong information while I filled in a long form for getting this card? Will you please respond?

                Regards,
                Saswati
                Jan 16, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 02, 2016
                Axis Bank Customer Care's response
                Hi Saswati,

                We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W and our executive will get back to you.

                Regards,
                Axis Bank
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                  R
                  raj441977
                  Nov 22, 2016
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                  Resolved

                  Address: 741402
                  Website: www.axisbank.com

                  The ATM Service of Axis Bank is completely inaccessible from 9th November 2016 at Fulia Branch & Santipur, Dakghor More Axis ATM Center.

                  The Branch of Fulia is giving only 5000/- sometimes 10000/- by cheque till now where as RBI Guideline is 24000/- in a week & no limit on daily.

                  Businessman of Fulia (mahajon) are getting cash by backdoor on Fulia Branch.
                  Nov 22, 2016
                  Complaint marked as Resolved 
                  Problem not resolved, it's a fraud, I just submitted complain, The ATM of main branch is not working, atm of santipur is not working from 9th november, after demonetization. the atm service was not active for a second till now. cash withdrawal is not 24000/- for all people, all the cash is going to mahajon by backdoor. it's disgusting, I will close my account. Go to Hell Axis!!
                  Axis Bank customer support has been notified about the posted complaint.
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                    1
                    121kamal121
                    from Jaipur, Rajasthan
                    Nov 22, 2016
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110048
                    Website: www.axisbank.co.in

                    Axis bank employees misbehaves us number of times we are standing in cash withdrawal queue in our home branch but unable to take cash. Employees Name are as follows Ms. Ankita and Mr. Deepak Valecha, when we contact with branch head he unable to take any action on this. They are providing the money their personals from cash deposit window or cash withdrawal window without queue. Common man as we are not getting money without pan card or Aadhar card, while they providing money to their personals without any id proof beyond the limit of cash, it means they are corrupt.
                    Jan 19, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 03, 2016
                    Axis Bank Customer Care's response
                    Hi Kamal,

                    We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                    Regards,
                    Axis Bank
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                      A
                      Atul Tanwar
                      from Delhi, Delhi
                      Nov 22, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110028

                      Hello,

                      I went into bank 5 am morning and i was standing
                      till bank open, then bank open 9:30 am i was
                      standing first in the que, cash came at bank in
                      front of me, then i go inside in the bank and they
                      said no cash. They distribute tokens to us and my token no is 7, I attached the same.

                      I am not happy with this Branch,
                      Pls do the needful as i don't have cash for me petty expenses.

                      Thanks
                      Atul Tanwar
                      +91-786-1oooooo
                      +[protected]
                      +1 photos
                      Jan 10, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 03, 2016
                      Axis Bank Customer Care's response
                      Hi Atul,

                      We’re sorry about the bad experience you had at our branch. We’ll definitely take this up with the branch management.

                      Regards,
                      Axis Bank
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                        L
                        Lokesh Govindan
                        from Chennai, Tamil Nadu
                        Nov 22, 2016
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                        Address: Chennai, Tamil Nadu, 600007
                        Website: About axis bank

                        Actually I am having axis bank debit card I have booked movie tickets on book my show on using debit card so I correctly followed the instructions by using the card after that transaction was cancelled and then in my axis bank account was debited RS 90 next I had done the phone balance recharge by using the axis debit card after the transaction was cancelled of RS 100 ..so I was depressed by this ..so take any action to credit my money in my account
                        Axis Bank customer support has been notified about the posted complaint.
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                          sanjunrw
                          from Ambala, Haryana
                          Nov 22, 2016
                          Resolved
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                          Resolved

                          Address: Jind, Haryana, 126116

                          R/Sir/M
                          My MDU University challan exam fee not submit. sir maine mdu rohtak university ka challan axis bank narwana bank id 1559 narwana.
                          main 1000 or 500 ke curriencey h but bank ne exam fees challan nahi kata. plz submit my fees. mere pass 100 ke not nahi h kya mai 500 ya 1000 ke note nahi h. form fee ke last date near h. kya sabhi students ke bank mai phale khata kulwana padega fir hum student fee challan ktwa payege. plz help me.
                          my no. [protected], my mail id [protected]@gmail.com.
                          Jan 5, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Nov 22, 2016
                          Updated by sanjunrw
                          G-248247
                          Verified Support
                          Dec 02, 2016
                          Axis Bank Customer Care's response
                          Hi Sanjeev,

                          We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W and our executive will get back to you.

                          Regards,
                          Axis Bank
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                            Preeti Bharathi
                            from Chennai, Tamil Nadu
                            Nov 22, 2016
                            Resolved
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                            Resolved

                            Address: 600126
                            Website: www.axisbank.com

                            Hi,
                            I have raised a concern with the axis bank for not crediting the refund amount of 1750/- to my account against cancellation of ticket. the details are as below,
                            Ticket booked on : 18th October 2016
                            Amount : 1950+taxes = 2047/- rs
                            PNR : [protected]
                            Ticket cancelled on : 10th November 2016
                            Amount to be refunded including cancellation charges levied by irctc : 1750/- rs

                            Even after submitting all the proofs about the transaction, the bank has not yet processed my refund. Every time I am being asked with the same set of questions. The status in irctc site is "Refunded to bank" on 12th November 2016.

                            Kindly help me resolving this issue. Thanks.
                            Jan 10, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 02, 2016
                            Axis Bank Customer Care's response
                            Hi Preeti,

                            Please share your concerns at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you.

                            Regards,
                            Axis Bank
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                              sjaipilley
                              from Pune, Maharashtra
                              Nov 22, 2016
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Dear Sir, My name is Sanjit Jaipilley and I availed loan of 3 Lacs from Axis Bank and tenure of the repayment was 4 years.I paid my EMIs regularly for 1 year after which suddenly because of loss of employment I couldn't pay further installments. I am still without job and running from pilar to post to get the job and make both ends meet.However I have very clear intentions to repay the loan or settle it if possible.But present circumstances are not allowing me to take any step.

                              I am continuously getting calls from Axis Bank Mumbai to repay or settle loan. It has become matter of mental harassment on daily basis. These people are continuously threatening to take legal action against me.While taking loan I had provided my friends reference. They have even gone to such an extent where they visited my friends’s family and threatened them for arrest warrant. Now this was the last straw for me. This has taken away my and my family’s peace of mind.
                              I am also unable to concentrate on my interview and interview preparation. Please help me to resolve this problem.
                              I am getting calls from following nos:-
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              Jan 4, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 02, 2016
                              Axis Bank Customer Care's response
                              Hi Sanjit,

                              We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W and our executive will get back to you on priority.

                              Regards,
                              Axis Bank
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                                S
                                sheethu
                                from Bengaluru, Karnataka
                                Nov 22, 2016
                                Resolved
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                                Resolved

                                Address: Dakshina Kannada, Karnataka, 574227

                                I had visited thrice to Moodbidri branch axis bank to know more about General Insurance provisions.

                                But none of them were able to explain the process. It was so pathetic service

                                I had never seen Operation head in the branch so far.. Even though, he was at branch once, he was acting as Dam..

                                I do not were does he goes.. Even a sales person does not know the process of GI.
                                Jan 2, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 02, 2016
                                Axis Bank Customer Care's response
                                Hi Sheethu,

                                Sorry for the trouble. Please share your registered contact number for us to assist you.

                                Regards,
                                Axis Bank
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                                  A
                                  Aadi-Manish Arya
                                  Nov 22, 2016
                                  Resolved
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                                  Resolved

                                  Address: Rohtak, Haryana, 124001
                                  Website: Everywhere

                                  The branch of your bank in rohtak munjal complex, Delhi road is denying the old currency to make challan of mdu and because of the last date of submitting of form I have to arrange new currency. You don't know what I had been gone through. E-slip no:[protected]. They can generate black currency due to this. My life's worst experience of banks is with you. And this isn't only my issue many others have same issues.
                                  +1 photos
                                  Jan 2, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 02, 2016
                                  Axis Bank Customer Care's response
                                  Hi Aadi,

                                  We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W for us to assist you.

                                  Regards,
                                  Axis Bank
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                                    K
                                    kumarvijay4412
                                    from Mumbai, Maharashtra
                                    Nov 21, 2016
                                    Resolved
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                                    Resolved

                                    Address: Udham Singh Nagar, Uttarakhand, 244712

                                    Dear sir
                                    this is vijay kumar a axis bank account holder, a/c no [protected] ( nre account )
                                    i have changed my registered mb no thru the atm after that i m getting only transaction alerts but i am not getting any netsecure code on my mb no +91-[protected], i have confirmed net secure code is going to my old mb no +91-[protected] which is no more my mb no and on internet banking page also showing my old mb no so i requested to change my registered new mb no +91-[protected] in my nearest branch as gangoowala ( branch code -2000 ), from the last 13 days i m going to branch but bank staff not entertaining at all dear sir i know the present situation of bank so i am completely coperating with bank staff as from the last 13 days i m continuously going in bank for this, for your information this not the single job for me, every day i cant spend in bank as they are not ready to help . every day they give new excuse. behaviour of your most of the bank staff of branch gangoowala is completely root as i believe
                                    as u know i cant do any internet banking without netsecure code and it is compromise with safety of account .

                                    on email conversation with your customer service u are saying my mb no have changed for net secure code and u are advicing me to contact with service provider . my mb no till now is not changed for netsecure code and still my old no showing in internet banking page in personnel detail
                                    plz find the attach screenshot for your reference

                                    again i request to help to solve the problem or advice me i[censored] cant solve the problem as i have seen axis bank customer service and bank staff of branch code ( 2000 ) not interested at all now i am fully frustrated with your service and your staff . on telephony conversation with customer service giving me the special kind of information that is very difficult to understand me as per that my accounts nre and nro have linked with one id n nro account login id is the master id in which as per that my both account will show n when i m login with nro account id showing only one account detail i request u not to try the unnecessary change without advice n confirming me in my account

                                    plz advice me, looking for ur reply
                                    +4 photos
                                    Jan 12, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 03, 2016
                                    Axis Bank Customer Care's response
                                    Hi Kumar,

                                    It’s perfectly understandable that you’re very upset about what’s happened. Please share your concerns at http://bit.ly/2dZ5X0W for us to assist you.

                                    Regards,
                                    Axis Bank
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