Bajaj Allianz Complaints & Reviews

I am receiving a continuous sms from BJAZGI (AD-BJAZG & AX-BJAZG) that

Message:

"Dear customer, Your payment of Rs. 21, 710 for Transaction Reference No [protected] has been received by Bajaj Allianz and your policy is being processed. Thank You!"

Not able to block this message also, Please deactivate this for my mobile number : [protected]

I have asked for an ncb certificate for my auto insurance policy over two weeks back. Issue number is 77300062.

Sent email to customercare and called their customer care number at least 3 times. After wasting a lot of valuable time, and repeatedly hearing empty promises that someone would contact me over phone, i am registering this complaint.

Wonder what are the rights of insurance policy holders, and how companies like bajaj allianz and their executives (Not call center agents) can be held responsible for customer harassment and hardship, and taught a lesson they would remember for many years as per the law of the land!!

Hi,

I have taken bajaj allianz sarve shakti suraksha policy through citibank and have been paying premium for the same @1500 pm for the past 60 months. (Premium is deducted automatically from salary account)
Now i want to surrender the policy. I have dropped an email to support team a year ago, but did not receive any response.

Also, dropped another email to help. [protected]@bajajallianz.co.in yesterday, but did not receive any call/email regarding the same.

Earlier, i have contacted the citibank to resolve the same, but they said that there is nothing they can do about it as it is a product of bajaj.

Looking forward for your reply and action towards the same.

Hii team

I m payal my policy number is [protected] and 2nd policy number is [protected] i purchased both policy in 2015 year that time i applied for ecs service alos but from bank and your agent are not supporting well and there was miss comunication gap... And my both policy was laps..
Now i can't receive any call and any later from bajaj company and my policy is terminated... And only 10% value cheque sent by post...
It is really ridiculous service
I want my all money any how... Other wise i will complain in consumer court

Regards

Payal
[protected]/[protected]

Dear team,

I just received a sms from bjazgi, that "dear customer, your payment of rs. 4, 843/- for transaction reference no. 14427490 has been received by bajaj allianz and your policy is being processed. Thank you!"

Could you please explain which policy i have purchased from you. This is something serious.

Regards
Sankaranarayanan
[protected]

D to make payment. I have not asked for any otp. Kindly look into the matter.
I think some body is trying to misuse my mobile no. And make payment to bajaj allianz. Kindly do not accept any payment as i have not authorised such payment. Kindly let me know immediately if any payment is made to you using my mobile no. It is a case of fraud which is rampant now a days.

Sir, my name is deepak kumar. I had booked bajaj allianz insurance in november 2017 for four wheeler alto k10. My vechile no. Is hr18c 3029.
My policy no. Is r45425014. Sir i had not save policy copy. Now i require that policy copy. Sir i requested to please provide me policy copy.
My email is is [protected]@gmail.com
Sir, please provide early i require it urgently.
Thanksful

I have a complaint regarding bajaj alliance company. I have my honda car insurance with them, i called them to their jalandhar branch, i found really bad behavior of one of their employee sandeep at jalandhar office, he didn't want to hear me and just said go where you want to go and disconnected my call. This is really bad. Please take strict action against his behavior

I have issued a cancellation of the policy on jan 5 2019 and the customer service team asked me to send the original documents to addres in chennai to mr k suresh and i have followed the same by sending all documents thru speedpost.
I ahve sent the tracking information as well where it says its delivered on jan 10.
But still i am being charged every month and my policy is not cancelled and i am not sure what happened with my original documents sent.

Not getting any reponse from customer service as they ask me repeatedly for screenshots of tracking info which i have been sending.
My policy is not cancelled and my documents are with bajaj allainz and i am still being charged monthly and not refunded my amount

I have purchased car insurance policy from policy bazaar. Bajaj allianz. Policy detail og[protected]-00134205. I have searched for best policy at best price but without my knowledge they have issued wrong policy having voluntary deduction of 15000. After so many calls and complaints at customer care they did not correct my policy rather then saying buy another policy and they will cancel current policy with some deductions. I request you that please look into this matter and give me full refund of my policy if they cannot change. I am being gone through mental stress as well due to they are not ready to listen me. Looking forward.

Thanks

I got a citi bank salary account in 2010 when i was offered for the bajajallianz insurance policy linked with citi bank suvidha account. They guaranteed 8% returns and 2 years lock period. They can come out of the policy anytime after 2 years. I opted for when they say i will receive the bond along with terms & conditions in few days after the enrollment and i can take back off it within a month if i am not ok with t&c and no penalty for that. But i did not receive the bond at all. After 2 years completion, i wanted to cancel the policy and called customer care. They say the lock period is 5 years now. If i still want to surrender, i will lose 40% of the amount i paid as premium. That is ridiculous. If i call citi bank, they say they have no info to give and asked me to write to citi. [protected]@bajajallianz.co.in. I wrote a mail with all my details. Again after few years i started following up to ask how my is the current value but they mentioned less amount then i paid and after discussion with customer care they said if i continue for 10 years i would surely get good return. Few months back i again started inquiring the current value but did not get reply after multiple mails. I have not got any acknowledgement mail either. I kept on sending mails without any luck.

I decided to close my citi bank also now. I want to get rid of the bank account and the insurance policy. I am seeing lot of complaints about this, but none of them say the problem is resolved.

Regard,
Rakesh

Dear sir/madam,
I am stephen rajesh r, i worked with bajaj allianz financial distributors ltd. For about 1 year then i have resigned my job. I am resign to[protected], how to claim to pf ammount and there is no date of exit in my pf deatails. Pune bass office shifted other location i dont have hr contact no. Please provide me hr contact no. Or mail id.
Please do the needful as earlier as possible.

The details of the pf given below.

Company name : bajaj allianz financial distributors ltd. Tirupur

Employee no.: ba06901

Hi team,

I purchased the car insurance with comprehensive plan. The bajajallianz customer care executive has told me that i have to pay only 15% during any claim.
When i have claimed, the total bill is rs. 79525/- they are asking me to pay rs. 23738/-. Which is more than 15%.

My insurance details are below:

Policy number: og[protected]-00082730
Policy type: motor private car
Name of insured: babli bishwakarma
Address: azad nagar, azad nagar dhanbad-828104
Dhanbad jharkhand

Pre-invoice details of workshop:

Customer name & address : id :
Near lal bhawan, azad nagar, bhuli
Dhanbad
Pin:828104
Mr ganesh bishwakarma
Job card no. Jc18001332
Model maruti swift dzire vxi bs i
Reg. No. Jh10aw2072
Chassis no. 824368
Job card date : 28/12/2018

Please respond me soon.

Regards,
Babli bishwakarma

Dear sir.
I abid ahmed employee code 175783 ranchi (2) branch. Joined balic on[protected]. This is my first month. As per hr policy we have to sent regularization request on or before 18th of every month. Due to my employee code not generated and not registered in bio metric i cant mark my attendance for whole month. But when feb 18 i sent regularize request for all those days which i worked. My manager mr falguni mukherjee approved my attendance on 19th. And after 2 days on 21st feb he again disapproved my 8 days attendance. Below i attached both approved and disapproved screenshots for proof. When i asked to approve my attendance he doesnt reply and today is 26th still not approved. Yesterday i sent mail to bm falguni and cc to regional manager rishi bharti sir and state hr wilson sir. About this issue. But i got reply from bm that iam not doing my duties and not lifting calls etc etc. But it was totally wrong i attend all the calls and reply to each mesgs. The issue is how can a bm harrase a first month new joinee bdm like this. He needs 10 urns which i cannot do. Thats why he play like this. Also he didnt provide any training or induction to me. On very first day he told to do urns ic recruitment. But in my appointment letter clearly mentioned that i have to go mandatory 11 days regional induction program. And second thing i got a mail from my regional manager that i have to report daltonganj regional office tomorrow with this month activity what i did.

Iam asking you that is this the way bajaj allianz treating a new employee. Iam totally dis satisfied with the reply mail from rm and iam planning to quit my job. And iam sure that my bm will not accept my resignation also if i gave 30 days notice period he will not going to approve my single day of notice period. Becoz here in ranchi branch bio metric system is not working max times. So only regularization option is there which my bm will not approve. Iam asking you the suggestion and need reply from you. What can i do now. When did i get my salary for feb-2019 and if things will not sort out here then if i want to resign then to whom i sent my resignation mail with 30 days notice period. Kindly do the needful. This type of managers will spoil reputation of this good company. If this things continues here no sales person will join baja allianz. Pls look into this issue.

Regards
Abid ahmed
Ranchi - jh
Emp code-175783
My personal mail id. Abid. [protected]@gmail.com.

You have a facility of live chat on the portal. At time time it is completely waste.

They are not able to answer any of the query. They just reply with predefined replied.

If ask of issue they straight away say that this or that department is not available right now we can arrange a call back.

For every case they have say this only then what is the use of live chat. We are not getting any help from that.

Everytime they will reply with same replies and they will discontinue the chat stating thank you and the feedback form will appear.

Please look into this and bring some alternative or stop live chat when operation people are available.

Keep live chat only at the time of your office hours.

Regards,
Manish magroriya
[protected]

I hold a life insurance policy through standard chartered bank. Membership number is [protected]. I decided to surrender the policy as i completed the locking period and contacted the customer care for the same. They asked me to send the documents to a chennai. Documents were delivered to the chennai office and i contacted customer care to get an eta on the processing. They had told me that i shouldn't have send it to chennai and apologized for the error on their part.
I tried to contact the chennai office and they said they shipped the documents to pune head quarters and provided me the courier details
Bluedart awb number[protected]

This courier was delivered on 23rd january. Since then i have been following up with customer care to understand when this will be processed. They gave me a srn number#76832999

I am an nri and i live in the united states. Almost every night us time i call the customer care and every person who attends the call assures me that this will be taken care in 24 to 48 hours. However nothing happens.

Any help on this matter will be appreciated.

Hi,

I had sold my vehicle and requested for ncb certificate on 07/02/2019 but till date i have not received any response from bajaj allianz.

I had written several mails and contacted customer care but no response. Everytime i call customer care and the executive says that he has escalated the issue to the concerned team and they will contact you within 48 hour.

My compilant number is: 76789613

Please issue the no claim bonus certificate at the earliest.

I hv deposited ch. No.804284 dt.12.1.2019 for rs.3938.00 towards renewal of said mediclaim policy with their office situated at c.31, 2nd floor, sector.2, noida, u. P. Under the seal and signature of mr. Abishek on 13.1.2019 and the cheque was debited from my account within a weeks time. After that i have inquired from customer care executive, they informed that no renewal is made till date and advise to contact branch. I approached the noida branch, they said there is server problem and advise me to wait 3/4 days. I hv also send numerous reminders through mails on11.2.2019 & 19.02.2019 and service transaction id was created as no.546878/11.2.2019 and 565468/19.2.2019 and informed me every time that they will get back to me within 24 hours but till today nothing has been heard through email or telephone. Kindly intervene and inform me accordingly.
Thanks
Kumkum sharma
Mother of anmol sharma
[protected]

Policy number: og[protected]-00009563

Insured name: rahibul haque

Car no: wb04g5573

Registered mobile number: [protected]

This is to inform you that i have paid my complete emi for this above mentioned policy but it was cancelled without any reason. This means i was charged for a cancelled policy and not informed that it was cancelled. When i was selling my car the buyer informed me that the policy is failed. So when we contacted bajaj allianz we were told to visit bajaj finserv this way we visited 4 offices of bajaj but nothing happened. I am running since more than a year with this but nothing is happening. I was told to issue another policy to get the refund within 45days i did so but that was also a false information. Please help me in getting my refund.
Anticipating a positive reply. Please help.

Dear sir, plz check my policy - og[protected]-00000004 and og[protected] — 00004204, i checked my policy status-cancelled, why, my all emi detect my hdfc account number on 5th of every month and start date 05/04/2018 and complete of all emi 05/11/2018. So plz help because my son admit in alchemist hospital in panchkula
My mobile number, -[protected], naresh kumar from panchkula haryana