Bajaj Allianz Complaints & Reviews

I am unable to renewal my policy online and i raised a complain,
Complain no. Is[protected], i continue calling to customer care and they're asking to call 24hrs then 48 hrs then 2hrs but no call received any of the time, policy no. Is-og[protected]-00001720, i have also asked to register my mobile no-[protected], but still it is not updated it's a pathetic service by bajaj allianz i have ever seen, no body is bothering of customer issues just formally promising customer to resolve the issue, is there no deadline to resolve customer issues, we also have other work to do why to waste our time into it and how long would be the process. Kindly check and resolve it asap

I am chasing for an policy update. As bajaj allianz guys updated wrong engine details in policy while generating new policy. Bajaj allianz company don't have proper service management. I am chasing for updation in policy since 20 days. But still not get the proper response. I have sent mail on 22nd jan 2019. Called many time to the costomer care. After 20 days today only i got the msg
Dear customer, please note your i-track no 76630039 is under process. We appreciate your patience in the interim. Caringly yours, bajaj allianz general insurance co. Ltd

I have paid rs.7786/- towards my policy no.[protected] through credit card on 12.02.2019. It is unfortunate that my premium paid receipt not generated and hence not received. Kindly send it through my registered e-mail immediately.

It is also brought to the notice that every year i experience the same. It is highly appreciated if web payment system be improved.

Very very bad customer service

I have tried to contact your representative many times, send emails and also "make call me" option from my ulip policy no. [protected] regarding an issue, no one is calling me back and trying to solve my issue, i was told that i will get a call back from a concerned person or an sr. Supervisor to solve my problem. But no one called me... After trying a lot i have got a call and was suggesting me to go to the nearest branch... 2e/8, jhandewalan extension, near jhandewalant metro station, near yes bank, new delhi, delhi - 110055. Telephone -[protected].

In this branch i have put my concern in front of a manager name:- mr. Mayank vasist.. But he is unable to solve my problem...

My issue was that i have put my funds into 1) liquid fund and 2) equity growth fund,

And after some time i have switched my fund from liquid fund to accelerator mid-cap fund two. I have put my 100 percent fund in these two funds.

But when my premium was paid. My fund was put into again in a liquid fund.

Now my fund was put into 3 different funds. I don't want to put my fund into a liquid fund. Then why it was done without putting it into my knowledge. I just want to invest in two funds only.

My port folio is managed by me only.

No one giving me satisfactory answer, very bad customer service.

Dear sir / madam,

We would like highlight few points regarding policy issued by bajaj allianz and how company try to make fool to customers.

Initially executives contacted me for policy renewal from bajaj allianz, earlier issued from tata aig. Executive offered me premium little less from existing company by reducing the features available in existing policy even though executed have never informed me for this deletion (Like loss of personal belongings).

After that i have given pdc cheque on dated 05/01/19 of inr 10500 on 28/12/18.

Policy was issued by company on 05/01/19 but hard copy was sent on 20/01/19 to cover 15 days of policy correction period.

After getting the policy, i was shocked to see that there was a big mistake done by bajaj allianz and it may be intentionally to reject the claim during any mis-happening. Company have changed the make/model of car and mentioned maruti swift dzire kg instead of maruti swift.

Engine no has also taken 6 digits as there was of 7 digits in rc.

Nominee is also not mentioned in policy.

Email is also not updated in the policy.

Company has also deleted the feature of personal belongings which was in earlier policy of tata aig.

I am continually approaching and called many times to mr vikaskh kumar (Web) (Bg28938) (+[protected] of bajaj allianz regarding about corrections but he always given further time and ask me to contact him again and again.

Regarding this issue, i have sent mail more than 6 times to all level which are given in website of bajaj allianz but always i got system generated mail only. No one from bajaj allianz has bothered to contacted me and not issued revised policy.

I was feeling mental disturbance due to this behavior of bajaj allianz. I have given hard earned money to take insurance but i never expect such a lazy response and fake commitments with incorrect policy from this big organisation.

Initially i have advised to others to take policy from bajaj allianz but in future, i can’t propose to anyone.

Finally, you are requested to please get it corrected my policy no. Og[protected]-00018109 & customer id:[protected] and send me immediately.

Or

You may also get refund my money as i don’t want to keep continue with bajaj allianz company.

The claim is mentioned as settled after so many hassles for past one month and now the amount is not credited. I have called many people and everyone informing it would be added by end of the day but nothing happened till now. They confirmed that its 100% insurance but given only 90%. And now that amount is also not added in to my account. The emi has been deducted but no use at all.

I, Subhas Samanta (S/O. Bhagirath Samanta and Husband of Mrs. Sanchita Samanta) had two Bajaj Allianz policies-Pol nos: [protected] (with Regular Premium Rs. 9, 627 & [protected] (Rs. 2969.0). I paid two premiums for each policies via my agent (Mr. SIMANTA in Arambag Area of Hooghly District, who has left the company after the cheat fund dispute) But, for some reason, my agent did not deposit 3rd premiums, although I paid him both premiums amount. During this time, I was studying in abroad and unable not track the policies. I recently approached Bajaj Allianz regional office in Mani square mall in Kolkata to get some percentage of the principal amount refunded; however, it resulted in no hope. PS; Both policy certificates lack my surname, so I got them corrected through court, as suggested by a Bajaj Allianz personal of the Calcutta main branch.

Please note that, I took Policy No. [protected] in July 2008 and paid total 3 lakhs rupees. I approached earlier many times your Pala office to close the policy, they were keep on telling me that they will pay the full amount after maturing the policy in July 2018. Based on this, I was awaiting for the maturity date and approached again in August 2018 first week for the matured amount. This time, they told me that the Policy has already matured and Maturity amount is Rs. 6, 42, 252/- and they will give me only Rs. 2, 14, 084/- now (1/3 part of maturity amount) and keep the remaining amount of Rs. 4, 28, 168/- with them and pay me around Rs. 1, 400/- to 1, 600/- as monthly pension. Further, they told me that they would have given the full amount together if I had come at least 2 days before the maturity date (but they never told me this earlier when I approached many times). Considering the interest of the holding amount of Rs. 4, 28, 168/- the monthly pension is very low (only 4 % interest approximately) hence, not acceptable to me.
I did not agree to this proposal and have not received any amount until today. I took this policy based on Bajaj Allianz’s agent who promised full amount plus pension after maturity. Hence, I want the full amount together now itself as per the agreement. I would not have taken this policy if I had a hint that the maturity payment will be this way.
Therefore, you are requested to release the full maturity amount (Rs. 6, 42, 252/-) together as single payment now itself.
Further, although the agent guaranteed 36 % yearly fund growth, the policy had never showed this growth and Bajaj Allianz has taken all the benefits from my 3 lakhs rupees within these 10 years. If I would have opened a fixed deposit with any bank, this amount would have got at least 10 lakhs rupees by now. I just took a wrong decision 10 years back and had taken a policy from Bajaj Allianz. I cannot afford any further lose in this regard.
Sincerely
Salimma Sebastian

Dear sir / madam
Thanks for previous support but after that verification. I was try to online claim process but there is dosent show any pf in my account for
Withdrawal but in my passbook there is shown arround 28000/- rs at equal portal. So please help me out from this quarry.
Please find attachment. And please add doe.
I want to add doe at my uan portal
My doe is 31 march 2016
Please add leaving reason at my uan portal
Costumer id : ba01487

Dear team,

I have worked with bajaj allianz staffing solution from 1 jun 15 to 31 may 16.

I have submitted pf form in sept 18 but till date pf is not received. Pl confirm the status of my pf.

My employee code is : ba09825
My pf no is: pu/pun/1327376/7642

Also my friend's pf is not received she has also given pf form in sept 18 & her details are as follows.

Employee code: ba09824
Pf no:pu/pun/1327376/7641

Pl confirm the status of above 2 details


Regards,
Kalyani

I had taken bajaj allianz super saver policy. The agent who contacted me had explained to me that after 5 years there is not going to be any penalty for withdrawal of complete amount. Recently when i went through their policy documents and contacted their customer care i was shocked to find that what has been explained to me is completely different from the policy documents.

If i try to cancel the policy now, i will get only 30% of the premiums paid (Excluding first year premium). That is i had paid two years of premium which amounts to around 29000. So if i surrender policy all i will get is way too less and loss for me.

I had asked the policy for 5 years and these people had sent the documents for 10 years. Now as per the policy documents if i continue to pay the premium of 15000 till 10 years, at end of 10 years all i can expect is 1, 08, 000. A mere return of 1, 08, 000. An effective rate of return at 1.6% per year. Even savings account earns 4% interest.

I asked the customer care what will happen if i do not pay the premium for the remaining 2 years out of the 10 years, they said it will be huge loss for me as there will be a lot of deduction + no insurance coverage + no bonus etc. Also, there is no provision for 2grams of gold which was promised to me while purchasing this plan.

I had a lot of trust on bajaj allianz and therefore bought this plan and i am totally heart-broken with the overall experience and fraudility.

Hello, i purchased a bajaj allianz product (Sarve shakti suraksha) from citibank while opening the salary account by citibank. The details which were offered/shared with me are not at all valid now.
As per them this will give good return, but i just called helpdesk and asked them about the statement, they informed that you have only 1lac in your account while i paid 77 installments of rs.1500 each.
And also this policy has not vested any bonus till now in 6 years. This is not such policy.
In addition, this policy is not visible on their online portal and cannot be added.

Bajaj allianz and citibank are cheating the people by making false commitments and by not disclosing the actual facts.

This monday (25-oct-2018), i have been contacted by a person named rajkumar & swatha t & sangeetha s. He said that he is calling from bajaj finance. I got a approval of 9 lacs rupees, for that i need to pay 3, 00, 000 rupees amount immediately. As per his words, i paid 3, 00, 000 rupees to ultra trendz enterprises. The next day, his mobile is switched off.. This wednesday (23-jan-2019), i tried calling another number and they told me to pay 10, 000 rupees as a processing fees, so that 5 lacs amount will be credited to my account within 2 hours. Believing her words, hence, i paid 10, 000 rupees to ultra trendz enterprises.. But after that, no information from them. Even if i call them, they either not attending my call or cutting my call.. Totally i paid 3, 00, 000 rupees... Pls my funds refund... Not loans pls contact number

With
Saravanan s
Karur
[protected]

Hi,

I received a call from supriya sarang [protected] offering loan against policy i. E. Bajaj allianz. She told me to submit my documents and they will verify first. Then i received a call from [protected] - (H mahipal delhi) she said documents are verified and i need to first pay 2 premiums and then the amount of 30 lacs will be transferred to my account. She sent me the form to be filled and the bank details to transfer the amount. I was so frustrated with the loan process so i thought this is good. I transferred the amount and then when i read the reviews it was fraud. I lodged an online police complaint and the next day i went to ubi bank close to me. The chief manager helped me by calling the talegaon branch of which she sent me the account details. The ubi marol chief manager told the talegaon ubi chief manager to freeze the account and then went to my axis bank from where the amount was transferred.
The account holder in pune was called by the talegaon branch manager and then he said that he is not aware of who is using his account.

These people call from different numbers and cheat people. Please don't fall in their traps they are very sweet talking.

My name is viswanadh sharma my father had a policy in bajaj allianz life insurance policy no [protected] i paid renewal payment rs 4406 yesterday 21/1/2019 in bajaj allianz life.com website that amount debited in my account but that payment was not credited in bajaj allianz life insurance company please verify and send report to my mail id my id [protected]@gmail.com tnank you

Policy Number : OG[protected]-00026063

My Activa (Two Wheeler) policy was completed/expired in December 09, 2018. So I thought of taking a policy from Bajaj Allianz. And I did Inquire on Bajaj Allianz 's website and the next day I got a call from Bajaj and I took an online policy. But at that time told me that it’s not compulsory to take a PA cover of the driver so I did not take it. Looking at the policy, I felt like some details are missing so I said to him making some correction in policy. Then I showed an insurance agent the policy, telling him that this policy is not true as the IRDA rules. The PA cover of the driver is compulsory. It has given the wrong information and taken this policy.

Now, I don’t want to make any correction in my two wheeler policy because Bajaj Allianz has given policy through a wrong guidance. Therefore, I want to cancellation this policy and to take full premium and compensation and from Bajaj Allianz But he did not given a satisfactory answer even once.

I have also registered my complaint on IGMS IRDA portal With Token Number[protected], Issue No. : 75587917 but the company has updated Closure Request so that i cant not escalated on IGMS portal.

After this many times I asked him this, but he did not given a satisfactory answer even once.
Many follow-up with these email id, [protected]@bajajallianz.co.in, Suprava.[protected]@bajajallianz.co.in, Sushma.[protected]@bajajallianz.co.in, Ketki.[protected]@bajajallianz.co.in, head.[protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in, [protected]@[protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in but did not given satisfactory answer.

I have sent my all insurance documents to Chennai at TCS, TEK TOWER address for surrendering the insurance and closing the account.

Its been 15 days there is no acknowledgement of the mail and there is no update from bajaj allianz. When called to customer care they have asked to send the document to the above address and for more inquiry they have asked to send mail to citi.[protected]@bajajallianz, Still there is no response from citi bank.

I feel like duped!!

Bajaj allianz i have purchase your life insurance terms of 3 years above the amount 50 lacs insurance policy i have still not receive any bond of from your last
Emi ends in march why still i waiting for bond you are mentioned wrong address please call me at 1 new address my policy number:og[protected] — 00019038 / og[protected]-00019039 / og[protected]-00019040

Sir, i bought bajaj allianz policy in 2007, where i paid my first annual primium of 12000. My policy number is [protected]. I didnt paid any other primium thereafter. So i wanted to ask that would i get any returns or should i forget on it. I do have all the documents regarding this policy. Please reply on my email "[protected]@gmail.com" regarding this.

I surrendered my sarve shakti suraksha (Product name and uin : sarve shakti suraksha-116n060v02) policy - [protected] on 23rd dec 2018. I bought this policy from citibank 6 years ago who is an agent for this policy.

After surrender citibank is giving different replies every time.in their last reply they said - "talk to your insurer". While bajaj allianz has never replied back yet.

I am getting really worried now.