Bajaj Allianz Complaints & Reviews

I purchased bajaj allianz two wheeler insurance from policy bazaar for my vehicle mh12nz2355. Now i applied for transfer of ownership of vehicle where ownership needs to be transferred from 1st owner to 2nd owner name. It has been almost more than 2 months the policy didn't got transferred on my name. I am following up with policy bazaar team but everytime i get reply that policy issuing company is delaying it from their end. I have uplaoded inspection video twice on policy bazaar site still nothing happened. Kindly initiate further process on priortity or initiate refund and cancel policy (Screen shot attached)

Hello,
I'm having a policy (Policy no - og[protected]-[protected] with name of garima baliyan (Id[protected], and running this policy since 2008.in this regard, last year in 2018 at the time of renewal we paid 20k to your insurance adviser (Sanju - id[protected] for top up the policy and to renew the policy.

Since then we have been following to him to share our policy copy but he didnt send it to us, this year again when we chased him for renewal then we came across that he did'nt make any top up in policy and kept the remaining amount with him only (Almost inr 8500/) this is a serious matter how your people can take this matter so easily, moreover neither he update to us nor returned our money. However we get it done this year by our own.

I need your support to take a strict action else i will have to knock other doors as well.
Hope, you can understand my concern, i have every proof to to prove it.

Please feel free to connect with me on priority.

With regards,
Garima baliyan
[protected]

My policy was going to expire on 7th may2019 and i paid the amount for renewal on date of 6th may by the link given by branch. But till now i didn't get my policy details and documents. When i am calling to branch they are not responding properly also not replying my mail. I raised complaint in customer care but no solution. Now my policy got expired and i don't new policy details. Not able to understand if something will happen and suppose...

Sir i want to provide only general information that due to surveyor sh. Gaurav sharma your car insurance business is badly affected. Against the advice of car showroom owner i take your company car insurance poilcy on alto k 10 hr01 am 8911 but this is proved when i claim a car insurance. Sir i parwinder singh working as quality inspector in central government. My own joint family have 3 cars and 4 bike. But from now we never take chance with your company due to your surveyor gaurav sharma. When i also talj with management of hoshiarpur automobile they also tell me this problem will exit with your company. Sir i only want to advice please reactify customer problem which arise due to non profisional approach of your staff. I post graduate from pau ludhaina in mba agribusiness. I also understand business approach towards customer from the core of mr heart. So i advice you please at least train your staff how to satisfy specially your loyal customer.

I had inquired about bajaj allianz health policy for my mother aged 53 years with pre existing hyper tension which was conveyed to the employee of bajaj allianz, he asked me to go ahead with the medical check up after i paid the premium amount as a protocol for the health policy.

Once the medical test was done i got a call after a week saying that the policy was rejected because of hyper tension.

If a policy isnt given to a person with hyper tension why do they still ask you to go for a medical check up and then deduct the health check up amount and refund the premium amount back to your account.

Aren't the employees well versed with the policy criteria? Why are you made to pay the premium and go for a check up if the policy is going to be rejected anyways for the pre existing disease.

And where is the clause mentioned that hyper tension people aren't eligible for health insurance, when youl have clause of pre existing waiting period.

My complaint may seem very silly but it is a proof for bajaj allianz's ignorance about customer's issues.

I bought the subjected policy for my tata tiago. But they mentioned it wrongly in the policy as elegance.

I have been contacting the customer service both by phone and email for the simple correction in car's number. They are not even calling me back to explain what's the challenging thing in the correction.

It's been frustrating and i am not using the car for several days due to this as i came to a point they will trouble more in case something happens with this error in insurance. I sent the email to nodal officer and whatever the escalation matrix they mentioned on their website.my car number is PB04AA6338 but they are send me wrong policy with AA3668 they not send me my package policy copy

I purchase a long term two wheeler policy no og[protected]-00030166 on bajaj allianz portal through bajaj allianz executive and during conversation with executive, he told me that rs. 1500000/- cover for driver, rs. 200000/- cover for co passengers and rs. 100000/- cover for third party damage which is also shown in quote and i paid rs. 4200/- as per the direction of your executive online but as per your policy recd by post there is no cover for owner driver.in this regard i had contacted so many times to your customer care and their immediate seniors and also sent mails dated 14 jan, 15 jan, 18 jan & 19 jan 2018 to [protected]@bajajallianz.co.in and [protected]@bajajallianz.co.in as well as prakriti srivastava/ho direct marketing/call center/general & priyanka gajbhiv/ ho direct marketing/customer care/general but no fruitful action has been taken by anyone till date. Only the same executive contacted me on phone and once again he provide me a false information that pa cover has been provided to me whereas as per policy no cover provided. If company didn't provide owner driver cover as per the commitment of executive, please cancel this policy.

My car number is incorrect costumer care not response me my car number is pb04aa6338 but number is showing pb04aa3668 your agent mr dhanjay mistake to fill in my car number & my address please re correct my car number and my address my mobile phone no is [protected] please support me to change my car number and my address also plz improve your costumer care to support your costumer

Claim number : oc[protected]-00016355
Policy number : og[protected]-00036010
Insured: ved parkash kumar
Vehicle no: dl4cab 8875
Loss date:[protected]

They are expert in claim rejection and raising objections:

Objection i: you have led late/informed us late so “aapka claim nhi
Bnta “
My reply: when my car was not there, i immediately called pcr 100.
I received messages from them. I showed them and send also to
Company

Iind objection: i received letter stating final notice, which stated
That i had not replied for three letters send by company so your claim
Might be rejected.
My reply: i had send all letters through speed post and saved also
Copy of slip and track consignment delivered report from department
Of posts website. I send reply letter with all delivered reports with
Highlighting dates.

After 1 month, received call to submit key (Already submitted two key
As guided by company)

Iiird objection: two keys are very less used and third key submitted was not matching with other 2 keys and you
Have not submitted with other keys. Its’ “misrepresentation and
Concealment of facts “. So claim rejected.
My reply: i purchased car iind car around 10 years back. That
Person gave me 3 keys. I am using one key. Now matching keys
With some machine – nobody do it.

Moreover getting car insurance from same company from 10 years,
Had they checked single time these keys for which raising objection.

I had not submitted iiird reply and decided to go to public and
Regulatory bodies against this company.

Please send me duplicate policy papers for policy no [protected] on the name of balaso sadashiv vadagave, i have lost my policy papers please send it urgently to my address as follows
Balaso sadashiv vadagave
Plot no 35, p d bhosale nagar, morewadi, talks karveer, dist. Kolhapur, maharastra
Pin 416013
Thanks and regards
Balaso sadashiv vadagave

My bajaj alianz policy agent is very bad behavier i call him but he is not reply i have a policy and i want to cansel my policy i will call him before 25 days but he don't get any reply so plz arrange a call from bajaj alianz on my no [protected] and help me to cansel my policy that is very bad service from bajaj alianz company and agent we r totally unsatisfied so plz resolve my problem as soon as possible if the company not take serious so i will take a legal action and take help consumer court and do complaint also in irdai

Sreelekha das policy no og[protected]-00002219... Visited emergency dept of iris hospital on 1st may 19... She is experiencing huge pain in her whole abdomen.. Post usg, doctor suspected of appendix. So she got admitted... On 2nd may there was an operation where apart from appendix, doctor removed sist. Currently she is in icu. She is facing pain on initial days of her menstrual period.. For which she consulted gynocologist in 2017... That doctor asked to do usg in which no abnormality was detected. Thus that doctor has advised some calcium vitamin medicine only... We have submitted all these documents of 2017.. But still another query letter came to us mentioning to submit 2017 to 2019 documents... Now can u tell me if no abnormality was detected in 1st usg.. Thn why the poor girl needs to visit doctor for 2 yrs...??? Why this unnecessary harrassment??? Every yr we paid premium on time just to face this type of service??? Shld we raise this in consumer court?? Or social media???

I have gone through bajaj allianz for home insurance policy and given all the details multiple times, paid all the said amount without any negotiation.

They generated a policy "og[protected]-00000001" but with wrong details.
Of below:
1. Mobile number - called customer care and requested to correct it asap
2. Wrong address mentioned in insured property section

For point 2, i call multiple time to that executive, his lead - sobha dodmani but they did not respond, even not picking the call. Picking my call and put it on hold or disconnected after some time without any issue.

I am very sad with this behavior and due to this, locking this as complaint and want to intervene to fix this issue on priority because my builder is charging 21% penalty against my last disbursement amount. I want to go with legal action now because too much followup done but no one responding.

If possible please log a legal call to make penalty to cover up my penalty amount from bajaj allianz.

I had purchased a bajaj allianz life goal assure policy from policy bazaar (Policy number: [protected]) on march 27, 2019. The softcopy was given to me on april 9, 2019. As per the bajaj allianz rule the policy can be cancelled within 30 days from the date of receiving the soft copy.
I have paid a premium of 60, 000 against the policy

The risks and other details were not shared with me clearly by the policy bazaar advisor and i therefore send a cancellation request to [protected]@bajajallianz.co.in, & [protected]@policybazaar.com on april 29, april 30 for refund. I have been follwing up with emails and trying to call but there is no response. I only get automated mailers which do not help me.

Please help me get my refund. I wish to file a case in consumer court for customer harassment, fraud and cheating if i dont get my refund.

Policy Number - OG[protected]-00000015

We have been having the above mentioned policy for the last 4 years and the premium has been paid to our agent Shayed Ibrahim ([protected]) - Company Name Hi5 insurance Services, Chennai - Partner ID[protected]. Post receiving the payment from us, he will renew the policy and send us the renewed document.

This year, we transferred Rs. 12, 404 to his account in the 2nd week of April and the policy has not yet been renewed.

Syed has stopped answering our calls. He sees our whatsapp messages but there is no reply.

Our policy has expired now and we are in trouble.

Seek your immediate attention

Dear sir
I m a nri i used to live out side india.
My name is nayar rana and my policy number is [protected] i purchased this policy before going out side india before a week. I got the email of policy bond throw email i read it there was a mistake of my account number i give the email about it. When i read the bond it was a receipt of 10 000 rs one month but i give the money whole year 120 000 rs i have given the email so many times to bajaj allianz but no response.
I got one thing more when i go to the bajaj allianz office in my city sharanpur uttar pardesh to purchase bajaj allianz mutual fund for the income of per month i told the agent i want the mutual fund of bajaj allianz which have the return of shoul be 20% or more i have told so many times i want per month income i need money. They said ok this is the best return... But when i see before some days its the policy of life insurance not the mutual fund. I shocked what is this i need money per month they make policy for one month premium how can i give money per month. They all are liar. They cheat me like this.
Please help me
I will see them in the court.
Please return my money or cancel this policy as soon as possible
I m out side india i can connct throw email only
Please reply us as soon as possible
Thanks
Nayar rana

Dear sir, mam,
I am car claim registration date 6/3/2019 insurance claim inspector visit perjents time full claim provide, but, my car serviecr center summeet & check qoutatson amounts 250000, gst extra & parking charge 500per day. Insurance claim inspector no responas i am call tok me your claim not approde. Onle wincher approd, complamnts bajajallienz not respos complents congmor cot not repson, plese cliam money provide back my car
Thanku
Karankumar yadav
Moblie no -[protected]
Email. [protected]@gmail.com
My car no; dl11cb 1715
Police no; og[protected]-00003683.
Claim no: oc[protected]-[protected].
Police date ; 12 apr 2018 (14:03) to 11 apr 2019
Police amounts -25744.
Nalional consumar compl no : 1231121

Dear sir, mam,
i am car claim registration date 6/3/2019 Insurance Claim Inspector visit perjents time full claim provide, but, my car serviecr center summeet & check qoutatson amounts 250000, GST EXtra & parking charge 500per day .Insurance Claim Inspector no responas i am call tok me your claim not approde .onle wincher approd, complamnts bajajallienz not respos complents congmor cot not repson, plese cliam money provide back my car
thanku
karankumar yadav
moblie no -[protected]
email.[protected]@gmail.com
my car no; DL11CB 1715
POLICE No; OG[protected]-00003683.
CLAIM NO: OC[protected]-[protected].
POLICE DATE ; 12 APR 2018 (14:03) to 11 APR 2019
POLICE AMOUNTS -25744.
NALIONAL CONSUMAR COMPL NO : 1231121

Since 27.11.2018 i have been sending emails/ making phone calls & asking for refund of rs. 885/- (I. E. Rs. 750/- + 18% gst) from bajaj allianz.
This was the extra money wrongly charged by bajaj allianz on 26.11.2018 for owner driver accident cover of rs. 15 lacks, for a renewal of a two wheeler insurance policy no. Og[protected]-00161885, starting from 14.12.2018. This 15 lac cover i did not require. But at that time i was told by bajaj allianz that it was compulsory.
On 12.12.2018, before my renewed policy started on 14.12.2018, government exempted the people having more than one vehicle from this 15 lac insurance cover with each and every vehicle they owned.
The toi news article stating this ruling, was scanned by me and was sent to bajaj allianz with the request to refund rs. 885/- (I. E. Rs. 750/- + 18% gst) before my two wheeler policy started.
Till date the refund for the ‘extra money’ paid by me i. E. Rs. 885/- (I. E. Rs. 750/- + 18% gst) & issue of a new policy cover covering the two wheeler only has not been done by bajaj allianz in spite of my repeated phone calls and emails since 27.11.2018.

/sir
I have purchased two window air conditioner (One hitachi and one carrier) from a. G. Marketing, 80 feet road kanpur (U. P.) on 21.06.2016. At that time both air conditioners are financed by bajaj allianz. After that i have also taken two years extended warranty (From 21.06.2017 to 20.06.2019) from bajaj allianz general insurance company limited. Policy number is og[protected]-00000005 now my hitachi air conditioner is not working from 29.03.2019. I have make complaint for this to a. G. Marketing, 80feet road kanpur and also bajaj allianz general insurance company limited on 01.04.2019. After that i have make many complaints to the dealer a. G. Marketing by go to the shop but he never given any fruitful response. And i have also make so many complaints to the bajaj allianz general insurance company limited but nobody take any action to resolve my problem (Non working of hitachi air conditioner). Now approximately one month has gone but from bajaj allianz general insurance company limited or from dealer nobody take any pain for resolve my complaint regarding not working of hitachi air conditioner. So please instruct to bajaj allianz general insurance company limited and dealer also to resolve my complaint as earlier as possible.