Bajaj Allianz Complaints & Reviews

Dear sir/madam,
I am robin sharma, i worked with bajaj allianz financial distributors ltd. For about 1 year then i have resigned my job. I am resign to[protected], how to claim to pf ammount. Delhi bass office shifted other location i dont have hr contact no. Please provide me hr contact no. Or mail id.
Please do the needful as earlier as possible.

The details of the pf given below.

Company name : bajaj allianz financial distributors ltd. Pune

Employee no.: ba06120

Respected sir/madam,
i called customer support of bajaj allianz general insurance office to cancel my e-mandate for monthly premium deduction but they refused to cancel and they told me that, e-mandate with monthly premium will not be cancelled only yearly premium e-mandate is cancelled. Is it true. What is the procedure to cancelled e-mandate. Please help.

Iam also not able to change my portfolio even after visiting branch and submitting the request to change my portfolia from company to self manage portfolia.
I called so many times but still they are not able to change.
I have raised so many request but they simply take request and close without any solution.
Request no is 75882742
2nd request no[protected] for this i have requested to portfolia change but they have written frequency change.
Request no is[protected]i have requested to portfolio change-from company to self manage but request was closed without any solution even after submitting request to branch before 1 month.

Kindly rectify all the issues as it was already to late.

As per the quotation received from the bajaj allianz on 8 december 2018 for the renewal of my car insurance policy it was agreed that i will have to pay the premium of rs 20, 987/- for the idv of rs. 8, 06, 203/- and after going through all process today i received the policy and there was change in the idv value instead of rs. 8.06.203 they changed the value to rs, 7, 29, 621/-. Which is totally wrong. I want idv value of my car to be the same as declared in the quotation or cancel the policy and refund the amount.

Web sales team has generated proposals and as i have made payment online.. After that since last 10 days daily calling 10 to 12 time they are not willing to give answer thet have generated policy without insured address mobile number email id and hypothication details they don't answer properly and not cancelling policy nor willing to give policy with all updated details

I got a call from sunil agarwal ([protected]) for a personal loan. He offers me a 0% interest loan against insurance policy.in details he told me to buy a insurance and on the behalf of policy bond bajaj finserv will give me the 0% loan.

Then i got a call from rahul ([protected]) he asked me to buy a insurance policy from future generali, total value of 6, 00, 000.00 and to be paid in 10 installment of 60, 000.00, means 10 % + gst i have to pay for 10 years for insurance. Then i have to submit the insurance policy bond to the bajaj finance company and they will provide me the loan of 6lcas. These guy are so much professionals that i agreed to take the insurance policy for 0% loan.

Then mr. Amit patel ([protected]) from future generali insurance company called me for insurance. He visited my place and offers me a policy of 6, 00, 000.00 (6 lacs) i paid the first installment amount of policy and was happy for a 0% loan is coming. Everything was going absolutely fine. But suddenly after paying the insurance policy first installment i found something fishy.

I asked mr. Sunil agarwal to show me the website of bajaj finance where this loan is mentioned or any other document but this man always changes the topic. He always talks about other things. Then i called future generali insurance customer care. I asked about my policy and the cancellation process.

I was lucky that the i have that grace period to cancel the policy. I immediately cancelled the policy. I emailed at amit. [protected]@futuregenerali.in & cc to [protected]@futuregenerali.in and vijay. [protected]@futuregenerali.in (These are the emails i got conversation for insurance) for cancellation. I didn't talked to any one about the cancellation of my policy.

On next day morning i got a call from rahul and his first word was asking about the cancelling the loan as i have requested to cancel the insurance policy. Here i thanked to god. I was thinking how this man rahul came to know about the cancellation of policy.

Now i have mentioned three names, first is sunil, second is rahul and third is amit patel from insurance company. All these group of men are totally fraud.

On giving a 0% loan they attract people and ask to pay the first installment of insurance policy. When a user pays the first installment of policy then these guys get there commission of insurance first installment. No loan then.

Total fraud in the name of bajaj finance limited against insurance policy

Respected sir,
I am so unhappy that i got such a response from your employer. I met an employer named kavitha in bajjaj alliance insurance company chandigarh sector 9, i took a full insurance for my bike paying 2760/-... After payement for a week i didnt get any responce.. I contacted your employer kavitha and she said it will b ready in 2 days.. And for another week i waited.. And no response came from her side.. And i called her again and she said she will send some one to me.. And that also was lie. And i called office and they said will connect with kavitha.. And then she said my insurance cannot be proceeded due to sime reasons and will refund the money in 2 days.. And i said ok.. After 2 week i didn't get any refund and when i called her.. She behaved in such a bad manner and told me she dont know about my money and do wot ever i want.. I am a doctor in a central government institution.. My hectic shedule made me to stuck in hospital.. And i didnt get time to go to office.. I am new joinee in my hosital 240 new admissions where there.. Most of my colleagues are from outside chandigarh and i hope we can take insurance from your company but what i was gone through is too bad and i want to let headoffice know about this matter.. And you are such a repyted company and dont let any customers suffer like this because of your employer. Kindly do something to sort my refund immediately. It has been nearly 1 month.
Thanking you
Dr sajith
My trace no:5821595
Receipt no[protected]
Unique trance 5821625
Amount 2690/-

Fraud insurance company

Now i have met with an accident and i apply for insurance claim with baja allianz but they are refusing to give the claim ammount as saying that in your claim there is a issue of ncb. I had no knowledge about ncb neither they (Bajaj allianz general insurance company limited) told me regarding this.

First party vehicle owner has already taken the claim. Thing is that they must told us regarding ncb that we could not get any further claim amount but they did not tell us anything regarding. I have several time mailed to bajaj allianz general insurance company regarding claim but did not receive any response so far.

Policy number og[protected]-00043752
Claim number: oc[protected]-00019895
Surveyor name : naveen kumar
Surveyor contact number:-[protected]

I have bought a policy from bajaj allianz two months ago and now i have already sent a mail for policy cancellation due to financial issues. Company is saying that we cant stop ecs and i am not able to understand why they cant stop ecs.. They cant force the customer and they cant take money from the customers account if customer is not wished to.
I spoke to my saving account bank they are saying that bajaj allianz has to intimate my bank for stopping ecs but bajaj allianz is not wishing to do so they
Please assist me in this regard

Taking bajaj allianz zero dep motor policy was the biggest mistake of my life, intentionally or mistakenly they will give you faulty policy and if you bychance you need a claim they will deny it claiming a fault in policy.

In my case they gave me a 20 percent ncb on my car policy even after telling all the details correctly and paid around 15, 000rs for the policy, now when i met with an accident they rejected my claim claiming that you have taken claim in last year so you are not eligible for ncb so your claim is rejected.

So my entire policy as a waste of money just because you decided to give a discount which nobody needed and you give them by yourself.

Policy number og[protected]-00043752
Claim number: oc[protected]-00019895
Surveyor name : naveen kumar
Surveyor contact number:-[protected]

I have met with an accident and i apply for insurance claim with baja allianz but they are refusing to give the claim ammount as saying that in your claim there is a issue of ncb. I had no knowledge about ncb neither they (Bajaj allianz general insurance company limited) told me regarding this.

First party vehicle owner has already taken the claim. Thing is that they must told us regarding ncb that we could not get any further claim amount but they did not tell us anything regarding. I have several time mailed to bajaj allianz general insurance company regarding claim but did not receive any response so far.

Policy number og[protected]-00043752
Claim number: oc[protected]-00019895

My policy no is [protected].
It is in the name of shreeram venkatesh.
Today morning we have done the payment of rs. 10, 527/- through online.
We have done payment through online today i. E on 11th dec 2018.
Payment has been credited from my account
But we did not received receipt as there was network issue.
Kindly help us to get receipt.
Plz mail me the receipt to the below id

Kindly mail the receipt to [protected]@gmail.com and do the needful.

Regards,
Prathiba

Dear sir,

I wish to update your office that i have requested to cover the car bumper repairing in my claim but due to your inter department miscommunication the service partner hyundai is asking to pay for repairing.in this regard i communicated mr sanjay and sumer of your department to look into this matter and in return they assured me that your bumper claim is covered in your policy and same is communicated to mr. Puran sanwal sir via mail by mr. Sumer khullar sir.

(Screen short is attached for your reference)

Claim no - oc[protected]-00021321
Car no - dl2cat5691
Owner name - ravi gautam
Mob no - [protected]

Consumer no - 1044054

So requesting you to kindly cascade this matter to service partner hyundai from your concern department. To immediately resolve this issues as due to delay in this matter i am unable to drive my car which directly suffering my daily routine.

Your early response in this regards highly appreciated.

Dear Bajaj team,

The above said policy no. Is issued by the shivaji marg, Delhi office, on dt..16th Nov.18 by your agent Mr.Gaurav Anand mobile no.
[protected], by paying Cash Rs.9370/- .
The policy is not received in hard or soft copy till date . I got
worst experience with company, when talked to customer care dt, .5th
December . He is not agreed to send the policy copy to my mail id . I
answered several security questions from the customer care but failed
to get the policy copy .

I don't know whether my policy is done or only a number is given to me
for my Car no. DL4CAF 4091 .It is almost 22 days over .Look into the
matter, or I will transfer this case to other authorities to check
the case.'

Vinod Kumar
mobile [protected]

INSPITE OF PAYING RENEWAL PREMIUM OF Rs 1029 ON 03.09.18 (BIL/ONL/[protected]/TECHPROCES/597
222602/scooty insuranc ) iam yet to receive neither soft copy nor Hard copy .

OLD POLICY NO IS OG[protected]-00090647.( TVS SCOOTY STREAK TN09
BA 9311.MY EMAIL ID IS [protected]@gmail.com and cell no is[protected].
IF POLICY IS NOT ECEIVED I WILL SEEK REDRESSEL FROM CONSUMER FORUM. PLEASE SEND POLICY AT THE EARLIEST.
REGDS,
USHA S

My complaint of 26th Nov on Policy No.[protected] has been responded here with a stupid message giving details of policy, premium payment etc which even an ### will know once he has taken a Policy and makes renewal payment. There was no query regarding policy details of Premium paid.

Thus my query is not resolved and my earlier observation that this company is full of illiterate stands since for the past 3 months my query is not even understood by this company and it requires attention of literate personnel if available in this company.

This is the second year since i purchased. Baja allianz health policy for my sister. The renewal date was 19th october 2018, i visited nearest branch and submitted premium check on 9th october 2018 & the amount was deducted on 15th october 2018. After that i did not receive any notification or hard copy. I contacted customer care as well as personally visited nearest branch even than i am unable to receive satisfactory reply from the company about delay for issuing a policy. Very bad service.

Thanks.

Thanks, We reiterate that this time no lapses will occur and the amount is definitely credit Ed to my account immediately with the deactivation of the EMI card. This is to inform you that I have purchased a plasma TV on 11/01/2013 financed by Bajaj FINSERVE and and we have completed the EMI the on 05/10/2013. We informed such on 25/10/2013 to issue a no due certificate which you did not.
You had deducted an amount of Rs.117 as annual inactive fees without my permission from my bank account in 2018.
Please deactivate the card and refund the amount immediately to my bank account and inform us.
SF Deal ID: SF8077360
NAME: Anand Kumar Jagnany

Dear team,

This is to inform that a loan application was submitted against the policy no. [protected] on 23rd october 2018.

We have not received the amount till date. There is no update provided from your branch through email id or there was never a call back or message update on the loan request.

When contacted ms. Nandini in mulund branch after almost 20 days she was not even aware of the loan status and again asked us to give 2 days.

Now, it is more than a month and we have not received the amount.

Every time we are told that 2 days, monday, tuesday you will receive the amount and which we have never.

Also, your branch head mr. Praveen had informed we will received monay latest by tuesday 28th november 2018 and we dint.

When i told him hope you face the same issue in future he denied to talk and said to further talk to nandini only. If your employee cannot even imagine himself in the difficulties faced by customer what right do you have to make customer go through such a pain.

Kindly appoint someone more responsible who works for customer

Dear sir,

This has reference to the phone calls received intimating calling from bajaj finance from mobile nos.[protected], [protected], [protected], [protected], [protected] started from 05.06.2018 intimating me purchase life insurance policy of bajaj allianz life insurance of rs. 10 lakhs on which i will be granted mortgage loan of rs. 10 lakhs with a quarterly premium of rs. 25000.00 & told me to send my kyc documents, attached loan application form having bajaj allianz life insurance company ltd, having its pune address, my bank details.
Further they intimated me to transfer the quarterly premium of rs. 25000.00 to the below mentioned bank account -
Bajaj allianz life insurance co ltd
Bank account no. [protected]
Allahabad branch, kakori, lucknow branch,
Ifsc code all0213487.

Indian overseas bank
Acct. No. [protected]
Ifsc ibba0001205
New delhi branch

But post transfer of the funds, sms received on my mobile saying funds have been credited to rima dhar/ kundan kumar, this transfer was done on 08062018.
Later on they told me to pay gst, to clear cibil, accordingly below payments were made from my axis bank account to the above account as follows :

1) 12.06.2018 rs. 9505.00 towards gst
2) 12.06.2018 rs. 9505.00 towards gst
3) 14.06.2018 rs. 22505.00 towards gst
4) 14.07.2018 rs. 15005.00 approval amount

Total amount paid so far is rs. 96525.00

The entire cover session on phone was done by supriya who make me believe on this by sending copy of pan no. Dlnps8740g - supriya sarang & sonali lad pan no. Auypm4677m & below is the address they intimated:

Bajaj finance
2nd flooe, sco 57, sector 03, prestine mall,
Faridabad, haryana - 121001.

The entire transaction was done basis faith am having on the name bajaj. Have sent letter dated 01.10.2018 to mr. Uddalak chatterjee - head of customer experience, mr. Indrajit dutta, head grivance management of bajaj alliance & bajaj finance marking a copy fo insurance ombudsman, chandigarh who transferred the case to pune region, the manager, allahabad bank, & indian overseas bank of the respective branches, but so far not heard from them.

Request you to look into the matter & help me to get back my hard earned money with interest thereof at the earliest.

Thanks & regards,
Chetan madhukar chaudhari
Mobile [protected]
Address - shubhniwas chsl, block no. 203, 2nd floor,
Vedangi complex road,
Katrap, badlapur east - 421503