Bajaj Allianz Complaints & Reviews

I have purchased the car insurance # og[protected]-00109799 from coverfox using my bajaj emi card.
I have cancelled this policy as i have taken other policy directly bajaj allianz bearing number og[protected]-00109973.
Even though the policy which i took from coverfox is cancelled, the loan (400rem[protected] on the emi card is not yet processed.
The loan still active and the emi is getting deducted from my account.
Can you please provide the written statement that this insurance got cancelled, so that i can submit that to the bajaj finserv, so that the loan gets cancelled.
Or else please let me know the status is refund to which the amount will get refunded.
Bajaj allianz people are behaving so irresponsible that they are not even reverting on the policy cancellation.

Dear sir/madam

I have done a transaction on 19.02.2018 at 10.58am hrs on my bajaj allianz life insurance company renewal premium of rs 1000 through my sbi bank debit card, my amount was debited by fss dc insurance txn#[protected] i but till no receipt i give a complaints through customere care on 19.02.2018 and again mailing. As on date they are not give a proper reply so pl verify it & return my money. My bajaj allianz policy no [[protected]], contact mail id [protected]@gmail.com

With regards
Kannan

Hello sir
I am dharm chand agarwal.. I have deposit 5000 rs under swayam shakti suraksha policy for 1 year... Premium paying term was 5 year... Date of commencement is 27 feb 2013 and it is complete in 2018 but in return i got only 23400 rs in my account... How it is possible and how can u do this...
My policy no. Is [protected] from todaraisingh dist tonk rajasthan
Please see my matter as soon as possible and response as possible...

Please stop calling from any of bajaj company... Got irritated and just hearing name itself bajaj really hates...
Don't torture customers they never come to your side.

Daily getting more than 5 calls... If one not interested on loan in the morning how he will interest in afternoon itslef... As its public portal didn't use bad words. Please stop calling stop calling stop calling stop calling

My car grand i10 asta 1.2 gls (Reg no. Wb 40 ae 0994, engine no. G4lafm829098, chasis no. Mala851clfm362148) insured through bajaj alianz general insurance since its registration for last two years (Last policy no. Hbz/[protected]. However, the insurance was made through aditya birla insurance broker in kolkata, by car dealer mohan motors in kolkata in 2016 without my knowledge. My car is due for renew for insurance on 08 mar 2018. Though the insurance was purchased through broker without my knowledge, why i am unable to proceed for renew online through bajaj alianz general insurance co? (It is confirmed that the original policy no. Is og[protected]-[protected]. Please do needful.

I kamalpreet kaur has done my phone samsung galaxy j7 max insurance at the time of purchase policy no og[protected]-6338. I applied for claim [protected], but that time nonavailibilty of spare part we didn't got any claim. Now i repaired my phone myself.

So you are requested please reactivate this claim at the earliest as this is my 4th mail which i sended to you but still i didn't got any responce from your side. Please do needful action.
My details and attachments are given below.

Name - kamalpreet kaur
Mobile no - [protected], [protected]
Policy number - og[protected]-6338
Imi no - samsung j7/sm-g615fzddins/[protected]
Bank reference no - 401bar47744558

Thanks and regards
Kamalpreet kaur

Dear sir/madam

We are done a transaction on 09.02.2018 at 00.37.58 hrs on my bajaj allianz life insurance company renewal premium of rs 5000 through my hdfc bank debit card, my amount was debited by citrus pay at mumbai but no receipt was coming. So we give a complaints through chatting on 11.02.2018 and 15.02.2018 to radhika. As on date we are not give a proper reply so pl verify it & return my money. My bajaj allianz policy no [protected], contact no [protected], mail id [protected]@gmail.com and card ending no3616

With regards
A neelima
Hyderabad

Ref :- policy no.-og[protected]-[protected] family floater health guard

Dear sir,

With reference to above my policy number i herby inform you that the said policy t have taken from your agent fortune five and i called the concern person two times but no response from there side, at the end i could not get renewed the policy.
Also even they have not call back me on land line as number given on the policy doc in fact they have not mentioned my correct mobile number ([protected]) and email id... Also no remainder from their side for renewal… sir when i want to use my policy in hospital i could not use the same just because of their irresponsibility.

Sir i took my policy from the agent just because of their follow up for renewals and benefits in case of emergencies but they are not providing the same as a result you knew…..
Sir this is very serious matter please look in to this and renew my policy as soon as possible.

Regards
Abhishek gupta
[protected]
304, a wing, sankalp - i chs ltd, poonam sagar complex, mira road east 401107.

Agent code:- bag10013265
Agent name:- fortune five
Concern person :- rahul ([protected] / [protected])

I had renewed 2 wheeler insurance on 16/02/2018 through online, but did not received a soft copy of insurance policy for my 2 wheeler insurance discover bike. I tried calling customer care there is no response.

spoken today to the customer care in the afternoon pertaining to renewal of motor insurance policy and had told me the amount, but never had told that need to visit the bajaj allianz to sign the copy of proposal and also handover the required documents, based on cross checking the documents policy will be issued, moreover I am existing customer of bajaj allianz till last year I used to renew through online and get the soft copy to my email id, customer care person had provided me the link and done the payment, since iam not having the soft copy of the insurance policy in-spite of making the payment, moreover if cops check and iam not having the insurance copy of the same and I will be charged fine due to the negligence and irresponsibility of them.

my policy is expiring on 17/02/2018 of bajaj allianz

Details mentioned below

proposal Number :82087940
receipt no :[protected]

Dear Sir,

I am Abhay Shankar Prasad; I had taken a policy under Bajaj Allianz Life Insurance Company Limited, Policy No/ Membership No- [protected]. I have already paid the renewal amount 102564.94, One Lac, two thousand, five hundred, sixty four rupees, 94 paise ( dated 28 January, 2018, time- 02:38:51 pm. Even after paying renewal amount of premium by me, the Bajaj Allianz was again tried to cut the renewal premium amount through my A/c No, State Bank of India. Due to insufficient funds in the A/C No, I have been fined 590, (295 rs. two times, 14 and 15 February).

After giving my premium amount why are you trying to retry for premium amount. This is illegal and invalid method. Even after paying the renewal premium amount, I am being financially and mentally disturbed by Bajal Allianz Life Insurance Company Limited. I was talk to Customer care centre, but answer. You have choose the ECA/Auto Debit Options and he is refusing even to close the ECA/Auto Debit Options. I cannot go to the nearest branch right now. Let me put ECA/Auto Debit Options for the renewal premium payment option to be permanently closed.

This is totally cheating and against the consumer right. I have already informed on this matter, but you don't initiate any steps. Please find enclosure file for necessary documents. Please if you have clicked on Auto-Debit option and link with my Policy and my bank account. I request you to remove this Auto Debit service from my Policy at the earliest and confirm me through email for future.

Hi Team,

My policy No is [protected].

This policy is foreclosed but I am supposed to get an amount of rs. 8955.

I have uploaded my bank details in the portal and also have confirmed with the customer care of Bajaj Allianz.

This activity i had done on last week of November, 2018 but still i have not got the amount credited to my Bank account.

Whenever i am calling the customer care they keep on telling that the case is pending from the financial team.

Now it is more than two months since i submitted my documents.

Kindly look into this issue at the earliest.

Thanks,
Vivek Vikash

This is a very poor customer service from bajaj allianz.

No one reached out to me on below complaint.

https://www.consumercomplaints.in/bajaj-allianz-esc-schedule-and-penalty-charges...⇄

The above complaint is unresolved. There is no further update/response other than the standard reply that bajaj allianz. Can anybody provide a meaningful update on the above query? My next step is to post on facebook with all these conversations with bajaj allianz.

I have puracse policy number og[protected]-00014903 while puchasing the policy i hade mention i wel get casless with torque automotive pvt ltd i jave writen mail while submiting the car toward insurence torque automotive pvt ltd they said we r not cashless with bajaj allinz general insurance n now no one os helping me regathing this conplian plz help me to get throug it. Thanku

Insured complaining under policy no:[protected], that policy was missold and he was misguided with falls details and fake commitment. Insurer without intimation given to policy. Regarding this fraud insurer complaints and approached insurer for policy cancelled and refund of his paid amount but till date insurer did not give any proper response. So now insured want to look into the matter his policy cancelled and entire paid amount to be refunded asap. Insured contact :[protected].[protected]
According to the insured, when policy holder
When the policyholder took loan from narmada jhabua rural bank, the agent had signed on the document without disclosing the policy. The policy holder had no information about this. Written by someone else's handwriting on it

Sir,
This is very painfully said that due to carelessness and highly negligence of your sales person my image get ruined in the eyes of my bank. Ten years of banking first time my cheque bounce reported.
I am your customer since last 3 years and availing mother vehicle insurance products. Premium is regularly paid by me. This time ur sales person call me, sir give us cheque before due date and u get discount. He collected cheque from my office with oral commitment that before depositing ur cheque i reminded u.
I was given him cheque with a condition, he must call me before depositing cheque.
So i will keep amount in the account as on date.
But your sales person not call/ reminded me and deposit cheque so cheque get bounce.
Ur sales person/ manager are continuing calling several times before get premium. But after getting cheque they haven't time to call once.
I am very sorry on such irresponsible behaviour of your sales person and reporting u a strong greevance against your irresponsible sales person / manager.
I am decided not to continue our mother policy with you after this incident.
You are requested to take action against you such employee who is devastating image of customer as well as your brand name.
You are also requested to return my cheque and compansate cheque returning charge.

Copy of cheque attached

Prawendra kumar
Mob: [protected]

I am gangadhar kavuri with product: bajaj allianz sarve shakti suraksha and policy no: [protected].
However owing to negative returns (Blame myself for falling prey to false promises made at the time of taking the policy 7 years ago) i closed the policy in the month of december 2017 and the amount was paid back to me in january 2018. However, again in february 2018 ecs was run and amount of 1500/- was debited.

I had contacted citibank already where they asked me to send the details to bajaj allianz office in chennai which was also done but still ecs doesn't seem to end.

Please resolve the issue.

Hi,

My name is Amit Anant Chalke; i am an ex-ericsson employee.
Citi bank and bajaj allianz executives offering 'sarve shakti suraksha' policy to all employees at the time of joining.

I am one of them, who brought this policy 5 years back.

At the time of taking this policy, executive said, that this is investment policy and it is offering benefits of rs, 7, 20, 000/ at the end 10 years, (Of monthly premium of rs. 1500) along with insurance benefits. Also, we can withdraw money after 4 years without any deduction in it.

Hence i brought this policy, my policy number-[protected].

Few days back, i called customer executive for some IT related certificate, that time i came to know that this is a Life insurance policy.
Till now i have paid 90, 000 (1500 per month*5 years) and current policy value is less than what I have paid till now, I was shocked to hear that.

I expect policy makers to read and respond to it, i am extremely unhappy with the policy and wanted to take out all my hard earned money which citi bank and bajaj allianz are enjoying.

I wrote an email of complaint, but no one responded;
I replied upon it 3 times, then received a statement of my account which is less than what I paid but no one bothered to call me.
I had raised complaint on consumer forum also, but just received a reply to send email but no executive bother to look into customer concern.

Sorry Bajaj, this is all cheating first making false promises and second on poor responce, all being loyal customer to Citi and Bajaj alianz.

Now, I want to surrender this policy. Please let me know correct procedure and I hope the response doesn't come like earlier.

Please support at least at the time of leaving.

Regards,
Amit chalke.
Mob-[protected].

I would like to bring the issue to your notice as i couldn't able to resolve through customer-care as it is so pathetic in giving proper response.

There is no way to reach and get response from customer service neither through phone nor email, such an irresponsible company to look after their customers.

I have been sending mail since month and didn't receive any proper response or resolution. Registered issue nos: 70439942, 70595180, 70632283, 71099715.

I have sent another email 3 days ago and did not even received any acknowledgement this time.

Firstly, my auto debit (Ecs) is not working since dec 2017. I made manual payment for the month of december and when i asked for customer care, they said it was technical error and will debit in january for my due date. But as due is already passed, the amount is not debited from the account (It is sufficient funds in it). I would like to know the reason about it. If it does not work for future premiums then i would like to change the frequency of premium payments from monthly to yearly and make one time payment for each year.

Second, my online account on https://www.bajajallianzlife.com/ is not showing my policy details and not allowing me to see my account statements or make payments online. Please find attachments for this.

I would like to know what is the current fund value of my policy, can you email my policy account statement as i could not able to find it.

Please help in resolve the issues asap.

Thank you!

I requested for an insurance claim through customer care number on 22 jan 18.
Claim no. Oc[protected]-00017560
Surveyor, sampath kumar ([protected]) was detailed to carry out the assessment.
As per his assessment of the damage and after having gone through my insurance policy i had to pay 4500/- and bal amount could be claimed.
To my utter shock and dismay, post the repairs at chrome motors, bangalore, i was told that i had to pay 7796/- (Approx 8000/-).
The hidden nature of the transaction has made me resolve not to go for my next insurance with bajaj allianz.
Photos of insurance and other expenditure attached for your perusal and deductions

Policy no. Og[protected]-00001015 was due in 17 sept 2017 - health insurance.

Against the above policy, bajaj allianz's representative mr. Vinod singh (M. No.[protected] has collected 2 years renewal premium from me in the 1st week of sept 2017 and renewed my policy only for one year. The duly renewed policy i received in my hand in the mid of december. Since then i am following up with mr. Vinod as well as rakhee rajan renewal channel - mumbai, (Contact no:[protected], but their standard reply is its in process.

I would like to know will i ever get refund of my excess payment or it will be in process for ever. I will never ever make a mistake of continuing my health insurance policy with bajaj in future.

Flavia joseph dsouza