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Bajaj Allianz Complaints & Reviews

3.9
Updated: May 8, 2026
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Bajaj Allianz reviews & complaints page 36

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K
Kirti1106
from Delhi, Delhi
May 23, 2018
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We have home insurance policy no og[protected]-00000260 in name of rishiraj ag. We registered claim on 11 april but it has been 1 month passed, got no response from claim department. They are just postponing day by day. Whenever we try to contact, they dont receive our call. Our 2 claims file no 31687 and 31688 are pending and left unattended. Kindly make a note of that and try to solve our claims within time and explain us reason why its taking too long time.
Bajaj Allianz customer support has been notified about the posted complaint.
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    G
    from Allahabad, Uttar Pradesh
    May 22, 2018
    Resolved
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    Resolved

    Address: Allahabad, Uttar Pradesh, 211001

    Dear sir,
    I malini kumar holding a car insurance from bajaj allianz, i have an accident in mar-18 and i have submitted all the documents and bills of expences that i have paid in car renuvation in bajaj allianz but till date i have not recived claim.

    Policy no - og[protected]-00000105
    Registration no - up70be9142
    Model - ford-figo
    Customer id[protected]

    Pls do the needful and oblige.
    Tahnking you
    With best wishes
    Malini kumar
    Jun 26, 2018
    Complaint marked as Resolved 
    Bajaj Allianz customer support has been notified about the posted complaint.
    Verified Support
    May 24, 2018
    Bajaj Allianz Customer Care's response
    Hi Malini,

    Allow us a chance to review your concern. Request you to send in your contact number via email to [protected]@bajajallianz.co.in so that we can connect with you at the earliest.

    Your request has been registered with the Reference BA - 1371. Do mention the same in the subject line of the email while sending your details & for any future follow-ups. Thank you.

    Regards,
    Bajaj Allianz General Insurance
    Verified Support
    May 25, 2018
    Bajaj Allianz Customer Care's response
    Hi Malini,

    We've sent you an email sharing necessary information with regards to your claim. Request you to check the same. Thank you.

    Regards,
    Bajaj Allianz General Insurance
    I am a senior citizen took a ulip policy. 2014 paid three annual premiums and now policy value is 210000 and made a claim part withdrawal 158000 on 21 apr 2018' no proper reply has been received yet for not paying the same. policy no[protected]
    Please find attachment and solved my problem
    [email protected]'s reply, Jun 29, 2018
    Please sir solved my problem
    please find attachment
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      Nishar2581
      from Delhi, Delhi
      May 22, 2018
      Resolved
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      Resolved

      Address: Dahod, Gujarat, 389151
      Website: bajaj life insurance

      Respected sir
      Sir me gujarat ke dahod city me rehta hu. Aaj se 10 saal pehle bajaj life insurance ke agent umesh pandit ne mujse ek mulakat me mujhe bajaj ki polycy ke bare me bataya jisme unhone mujhe polycy single turm ki he esa bataya mene vo polycy li jiska polycy no [protected] he. Jisme single turm ke 30000/- rs mene bhar diye. 10 saal ki polycy khatm hone par mujhe return me 20000/- milenge ye pata lagne par mene agent se mulakat ki to usne bataya ki us vakht mujhe polycy ke baare me mere sir logo ne jo bataya tha vahi mene aapko bataya. Or agent to ab bajaaj me service bhi nahi karta. Sir me nuksaan me hu plz iska koi solution dijiye.
      Jun 22, 2018
      Complaint marked as Resolved 
      Bajaj Allianz customer support has been notified about the posted complaint.
      Verified Support
      May 22, 2018
      Bajaj Allianz Customer Care's response
      Dear Sir,

      Thank you for getting in touch with us.
      We have shared your details with our team. They will work further on the reported issue,
      and the concerned person from our team will contact you at the earliest.

      Regards,
      Bajaj Allianz Life Insurance Team
      Verified Support
      May 22, 2018
      Bajaj Allianz Customer Care's response
      Dear Sir,

      We believe our team has already reached out to you and updated the current status. Please let us know if you have any further queries.

      Regards,
      Bajaj Allianz Life Insurance Team.
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        D
        D.DESHAKUMAR
        from Delhi, Delhi
        May 20, 2018
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        Address: Chennai, Tamil Nadu, 60043

        A lady name ambikha mobile no. [protected] from bajaj allianz called me and approached for od & loan through phone asked me my itr, bank statement and id proof in whatsapp told me that she will check my eligibility and one more person who is ambhikha colleague saravanan mobile no. [protected] also called me and told me to forward those details...

        Till then my cibil score was 850 but these two cheats of bajaj allianz logged in with out my permission they just took my document in whatsapp and misused my documents... After that when i came to know i called both not picking and blocked my no. After that i called from other no. That cheat lady ambikha picked and answering me rude and shez challenging me u do what you want... She also challenging me that bajaj allianz will not bother what ever i complaint... They spoiled my cibil score and i cannot go for other loans...

        Why bajaj allianz collecting document through whatsapp... I want to know who signed my documents... Bajaj allianz doing fraud by taking documents through whatsapp...

        I need answer from bajaj allianz
        D. Deshakumar
        Mob no. [protected]
        Bajaj Allianz customer support has been notified about the posted complaint.
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          S
          Surendra Kumar P
          from Burla, Odisha
          May 19, 2018
          Resolved
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          Address: Khordha, Odisha, 751024

          I have purchased a policy no.[protected] on 4th march 2018. There after i decided to cancelled in between free look period. So contact to bajaj alianz office for the assistance they told me you go to our branch office and they do it. Then i went to br office on 30th march 2018. And taken a free look cancellation request letter.
          And they told me you will get your money within 15 working days. But my misfortune still today am not got the amount.
          So please do the needful

          Regards
          Surendra kumar pahan
          Mob-[protected]
          Jun 28, 2018
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2018
          Bajaj Allianz Customer Care's response
          Dear Sir,

          Thank you for getting in touch with us.
          We have shared your details with our team. They will work further on the reported issue,
          and the concerned person from our team will contact you at the earliest.

          Regards,
          Bajaj Allianz Life Insurance Team
          Verified Support
          May 28, 2018
          Bajaj Allianz Customer Care's response
          Dear Sir,

          We believe our team has addressed your query. Have a good day!

          Regards,
          Bajaj Allianz Life Insurance Team.
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            D
            Deepak Sarnaik
            from Mumbai, Maharashtra
            May 19, 2018
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            Address: 400067

            Hi,
            This is deepak sarnaik and i got a call today from bajaj allianz executive. He said bajaj allianz can offer me a loan against a policy with bharti axa without any interest on it. He said i will get a loan of 3, 00.000/- which i need to repay over a period of 10years by paying an installment of 30, 000/- per year.
            Just wanted to know the authencity of this offering.

            My number - [protected]
            Bajaj Allianz customer support has been notified about the posted complaint.
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              M
              Mohammed Shehzad
              from Lonavla, Maharashtra
              May 18, 2018
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              Address: Akola, Maharashtra, 444001

              Dear team, i have received a call from rajesh saxena and iqbal team lead as claimed, from bajaj alliance. They offered me a loan of rupees 10 lakhs with nominal paper work. Is there any scheme floating in bajaj alliance, loan against insurance policy. As offered by them i will be needed to make a premium payment only, rest loan emi will be adjusted from premium amount only. All the policy benefits will be enjoyed by the bajaj finance. Please suggest whether to go with the policy or should i consider it as fraud schemes
              Bajaj Allianz customer support has been notified about the posted complaint.
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                D
                dimanil
                from Chennai, Tamil Nadu
                May 18, 2018
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                Address: Ghazipur, Uttar Pradesh

                Dear sir,
                Mai aap ko janakri dena chahunga ki mera naam anil kumar yadav meri mother ki policy aap ke company se liya gya hai policy no :-[protected] yah policy 7/8/2010 liya gya jo agent tha unhone meri mother se baat kiya jo ki meri mother elitrate hai unse sirf agent ne paise liye aur paper par khud ka singed kar ke paise jma kar diye ab jo policy withdraw krane par branch me unki singed ke liye force kar rhe hai aur abhi tak policy withdraw nhi huya hai, please solve this problem.

                My contact no:-[protected],
                My mother contact no :- [protected]
                Jun 23, 2018
                Complaint marked as Resolved 
                Bajaj Allianz customer support has been notified about the posted complaint.
                Verified Support
                May 18, 2018
                Bajaj Allianz Customer Care's response
                Dear Sir,

                Thank you for getting in touch with us.
                We have shared your details with our team. They will work further on the reported issue,
                and the concerned person from our team will contact you at the earliest.

                Regards,
                Bajaj Allianz Life Insurance Team
                Verified Support
                May 21, 2018
                Bajaj Allianz Customer Care's response
                Dear Sir,

                We believe our team has addressed your query. Have a good day!

                Regards,
                Bajaj Allianz Life Insurance Team.
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                  S
                  Somant
                  from Jaipur, Rajasthan
                  May 17, 2018
                  Resolved
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                  Address: Jodhpur, Rajasthan, 342304

                  Ihad try to pay the premium amount of life insurance policy of My Father on Bajaj Allianz Life insurance company website through our net banking the amount of Rs.5937 has deducted from my account but not credited to the beneficiary due to taking long response time, So I request you to kindly refund the amount in my account . Details of transaction as follows:-

                  1. Name of Account—Somant Tak

                  2. Account no --- [protected]

                  3. User ID-- taksomant

                  4. Transaction amount—Rs. 5937/-

                  5. Transaction ID - CN[protected] &OTC [protected]

                  6. Payment Gateway – Citrus Pay

                  7. Website name—bajajallianzlifeinsuracecompany.co.in

                  8. Date of transaction—15/05/2018
                  9. Mobile no -- [protected]
                  10. Policy holder Name --Amar Singh Tak
                  11. Policy no [protected]
                  May 18, 2018
                  Complaint marked as Resolved 
                  As they had confirm of receiving amt I had taken back my complaint . thanks to your team and bajaj allianz Lic team
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Verified Support
                  May 18, 2018
                  Bajaj Allianz Customer Care's response
                  Dear Sir,

                  Thank you for getting in touch with us.
                  We have shared your details with our team. They will work further on the reported issue,
                  and the concerned person from our team will contact you at the earliest.

                  Regards,
                  Bajaj Allianz Life Insurance Team
                  Verified Support
                  May 18, 2018
                  Bajaj Allianz Customer Care's response
                  Dear Sir,

                  We believe our team has addressed your query. Have a good day!

                  Regards,
                  Bajaj Allianz Life Insurance Team.
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                    N
                    Nishar2581
                    from Delhi, Delhi
                    May 21, 2018
                    Resolved
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                    Address: 389151

                    Mene bajaj ki polycy li thi jisme mujhe ye keh kar policy di thi ke ye polycy single premium he. Mene single premium ke 30000/- bhar diye ab jaa ke mujhe pata chala ki vo polycy yearly premium ki thi
                    Jisne mujhe polycy bechi uska kehna he ke us vakt mujhe bhi yahi bataya gaya tha bajaj ki office bhi yaha se band kar di gayi he. 30000/- 10 saal rakhne ke baad return me mujhe kuch 20000/- milenge. Sir ye to nuksaan he mera
                    Jun 23, 2018
                    Complaint marked as Resolved 
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Verified Support
                    May 21, 2018
                    Bajaj Allianz Customer Care's response
                    Dear Sir,

                    That’s not the kind of service we want you to have. We apologize for the inconvenience. Kindly share your contact details and policy number along with your email address. We will address the issue and get back to you.

                    Regards,
                    Bajaj Allianz Life Insurance Team.
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                      D
                      dev0614
                      from Noida, Uttar Pradesh
                      May 16, 2018
                      Resolved
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                      Resolved

                      Address: 110027

                      Dear sir,
                      I had given my vehicle (Baleno delta) reg. No. Dl9cam0614, for repair under insurance claim, but insurance co. Surveyor has rejected 5 parts reapir out of 9 claimed, without giving any valid reason for rejection, also co.in is not responding to mail / complaints, even i had tried to raise the issue to top management of the co. But they are not responding,

                      Kindly help,

                      Regards,
                      Devendra sharma
                      [protected]
                      Jun 30, 2018
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2018
                      Bajaj Allianz Customer Care's response
                      Hi Devendra,

                      We'll definitely look into this. Please share your policy number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

                      We've registered your issue under the Reference No. BA - 1370. Please mention the same in the subject line of the email while sending in your details.

                      Regards,
                      Bajaj Allianz General Insurance
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                        I
                        Iti Suman
                        from Bengaluru, Karnataka
                        May 16, 2018
                        Resolved
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                        Address: Chennai, Tamil Nadu, 600097

                        Hi,

                        Its been 15 days i have mailed all the required documents for surrendering the sarve suraksha life insurance policy to bajaj allianz. I have sent query emails regarding the status already 4 times now, and have not recieved a single reply. I have even called the customer care 2 times in gap of 5 days and they are just saying that they do not have any update regarding this, how much time will it take or anything. Citi bank and bajaj allianz are just fooling young freshers with this fraud policy when opening the salary account with citi bank. Very depressed with bajaj allianz and citi bank. They say that its group policy but when you contact citi bank they say that they are out of the matter.
                        Jun 16, 2018
                        Complaint marked as Resolved 
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Verified Support
                        May 16, 2018
                        Bajaj Allianz Customer Care's response
                        Dear Sir,

                        We regret the inconvenience caused. Please share your policy number and contact details along with your email address. Our team will connect with you soon.

                        Regards,
                        Bajaj Allianz Life Insurance Team.
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                          S
                          Saravanan Kalyan
                          from Coimbatore, Tamil Nadu
                          May 14, 2018
                          Resolved
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                          Resolved

                          Address: Coimbatore, Tamil Nadu, 641021
                          Website: Bajaj Allainz Insurance

                          We had a complaint of panel board problem in our tv LG LED 32LF554A and after verify by your service engineer
                          We have extended warranty of 3 Years, from Bajaj Allianz insurance.
                          We bought the tv from Venus Electronics Coimbatore, (Bill copy attached for your reference)
                          We request you to give the approval for claim.
                          And send your valuable for the same.
                          We are expecting your feedback immediately.
                          Jun 15, 2018
                          Complaint marked as Resolved 
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Verified Support
                          May 15, 2018
                          Bajaj Allianz Customer Care's response
                          Hi Saravanan,

                          We'll definitely look into this. Please share your contact and policy number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

                          We've registered your issue under the Reference No. BA - 1369. Please mention the same in the subject line of the email while sending in your details.

                          Regards,
                          Bajaj Allianz General Insurance
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                            Neeraj Maury
                            from Allahabad, Uttar Pradesh
                            May 14, 2018
                            Resolved
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                            Resolved

                            Address: Sitapur, Uttar Pradesh, 261205
                            Website: [email protected]

                            Dear
                            sir may we details are

                            Name Radheshyam
                            Father Name. Puttilal
                            Add. Village Bhiri Post Kodari Biswan Sitapur
                            Master Police no. [protected]
                            member ship no. [protected]
                            Please sir check details and refund my money . I humble request for you
                            my life insurance was five years and than be complited. But my deposit money not refund by company .the policy complited date is 27/03/2018
                            So i request for you please check this details and provide to my money

                            Thanks
                            Jun 15, 2018
                            Complaint marked as Resolved 
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Verified Support
                            May 15, 2018
                            Bajaj Allianz Customer Care's response
                            Dear Sir,

                            We regret the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you shortly.

                            Regards,
                            Bajaj Allianz Life Insurance Team.
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                              C
                              Chaish
                              May 14, 2018
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu
                              Website: www.bajajallianz.com

                              I had opened a citibank account 5 years ago, and they offered me an insurance policy (Sarve shakti suraksha) from bajaj allianz, with the policy term of 10 years
                              With a guaranteed 8% returns, and the locking period of 4 years.
                              It was 1500/- per month. So till now i have paid 91500 inr.

                              When i had a talk to the customer care person, they said i will be getting 92150 inr as i have paid for 5 years and some interest has been added to it. As said by them, i have sent the required documents to the provided address and they mentioned that within 12 working days i will be receiving the money, its already near to a month neither i received the money nor the response.

                              Customer care people are not reachable. By chance if we get them then they won't be having the proper information or forward our call.

                              After all these i feel you guys are fooling many innocent people in the name of tax savings.

                              Surely i will not recommend any of the bajaj allianz policies to my colleagues. Please stick to the words that you have mentioned in the policy - certificate of insurance document.
                              Jun 15, 2018
                              Complaint marked as Resolved 
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Verified Support
                              May 15, 2018
                              Bajaj Allianz Customer Care's response
                              Dear Sir,

                              We regret the inconvenience caused. Please share your policy number & contact details along with your email address. Our team will connect with you soon.

                              Regards,
                              Bajaj Allianz Life Insurance Team.
                              May 15, 2018
                              Updated by Chaish
                              Email id: [protected]@gmail.com.
                              I will share rest of the details via mail. Kindly communicate using the above email to get the further details.
                              Verified Support
                              May 15, 2018
                              Bajaj Allianz Customer Care's response
                              Dear Sir,

                              We wouldn't be able to proceed without having your details. Request you to share your policy number and contact details so that we can look into the matter and help you with a solution at the earliest.

                              Regards,
                              Bajaj Allianz Life Insurance Team.
                              May 15, 2018
                              Updated by Chaish
                              Will the contact details and the policy numbers be protected if I share the details in this portal ?
                              May 16, 2018
                              Updated by Chaish
                              Can some one from the Bajaj team give response on my last comment
                              May 29, 2018
                              Updated by Chaish
                              Is it like no one is responsible here to spare some time to reply back to the customer ?
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                                R
                                Ramesh Kumar C
                                from Bhubaneshwar, Odisha
                                May 13, 2018
                                Resolved
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                                Resolved

                                My policy no is [protected]

                                I had taken this policy with online talking with costomer care reps of bajaj allianz coy.

                                When i get the policy bond.in it all detail in writing was not mentioned as they discuss with me

                                After that i deposit my cancellation application along with all documents on 29 mar 18.

                                At that time office staff says that my first deposited premium will return after 7-10 working days.

                                But even after 45 days my rs 3000 not refunded till date

                                I have also talk 6-7 times with costomer care staff of bajaj allianz company
                                Jun 22, 2018
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Verified Support
                                May 14, 2018
                                Bajaj Allianz Customer Care's response
                                Dear Ramesh,

                                We regret the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you soon.

                                Regards,
                                Bajaj Allianz Life Insurance Team.
                                Contact no. [protected]
                                Mail. rpns.[protected]@gmail.com
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                                  A
                                  Ak Hanse
                                  from Udhampur, Jammu and Kashmir
                                  May 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: 184104

                                  I have policy [protected] at bo patel nagar kathua & i want to close this policy as i m not in position to run it, for this i visited bo on 28 apr, where they asked me to provide kyc & bank statement. As i m also working i hardly found time to visit, when i visit the bo they told me u havn't stamped bank statement, i told them i can get it signed from bank official but they don't accepted that. Now this is second staturday that is bank holiday. How i can get it stamped. This clearly means that either they dont want to close my policy or they don't want to work. So i request that this complaint should be resolved & please take necessary steps. All these activties effects company reputation.
                                  Jun 14, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 14, 2018
                                  Bajaj Allianz Customer Care's response
                                  Dear Sir,

                                  We regret the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you soon.

                                  Regards,
                                  Bajaj Allianz Life Insurance Team.
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                                    S
                                    sandeep Rulhania
                                    from Pundri, Haryana
                                    May 9, 2018
                                    Resolved
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                                    Resolved

                                    I have tried your helpline numbers but never got any response, it keeps saying our customer care executive are busy on another call. I want to surrender this policy and don't know what to do? this is frustrating when the helpline number is not working, what kind of service we can expect from Baja Allianz.
                                    this is the numbers I have been trying.[protected]
                                    Need your assistance asap.
                                    Jun 12, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Allianz customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 11, 2018
                                    Bajaj Allianz Customer Care's response
                                    Dear Sandeep,

                                    We regret the inconvenience caused. Please share your policy number and contact details along with your email address. Our team will connect with you soon.

                                    Regards,
                                    Bajaj Allianz Life Insurance Team.
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                                      mrudul@
                                      from Indore, Madhya Pradesh
                                      May 9, 2018
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 302020

                                      The surveyor is really arrogant & not ready to listened just wanted to put his comments whatever it is & he wants, my car bumbed into bike & to save him i took further left & my car got a hit from left back door with a piller at the end of the colony, he didn't even agree that it hit with piller, if this kind of survey you do where you say customer is lying, really pathetic.. How did he knows it didn't hit with piller, he thinks we are stupid making stories, i will ensure neither i nor any one whom i know will get insurance form bajaj allianc. Really sick, if you guys think customer lie n make stories please trust than there is no use for insurance. My car will repair whether will insurance or with my own experience but this is really bad to make fool to customer, at the time of insurance they say take this that, zero dep etc but when we claim u put whatever u want... Really annoyed,
                                      Jun 14, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Allianz customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 14, 2018
                                      Bajaj Allianz Customer Care's response
                                      Hi Mrudul,

                                      Allow us a chance to review your concern. Request you to send in your contact and policy number via email to [protected]@bajajallianz.co.in so that we can connect with you at the earliest.

                                      Your request has been registered with the Reference No. BA - 1368. Do mention the same in the subject line of the email while sending your details & for any future follow-ups. Thank you.

                                      Regards,
                                      Bajaj Allianz General Insurance
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                                        Khanjuned
                                        from Delhi, Delhi
                                        May 8, 2018
                                        Resolved
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                                        Resolved

                                        Address: 110006

                                        Sir/madam,

                                        It is to inform you that i have appliance insurance policy bearing no. Og[protected]-00160192 in respect of extended warranty of my hitachi window ac. I have registered complaint bearing claim no. Oc[protected]-00002160 and after two days on 01.05.2018 technical engineer visited the house and informed that there is capacitor problem in the ac. And he took the capacitor with him and assured me that it will be replaced within a day or two.

                                        It is more than 10 days from registering the complaint but issue has not been resolved till date. Customer service executive informed me that it took 4 days for documents submission / verification and approval has not been received till date.

                                        We are suffering in the scorching summer season without the functioning of ac just because of your department's callous attitude.

                                        You are therefore requested to look into the matter to resolve the issue on urgent basis.
                                        Jun 9, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Allianz customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 09, 2018
                                        Bajaj Allianz Customer Care's response
                                        Hi Juned,

                                        We'll get this checked for you. Please share your contact number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

                                        Also, we've registered your case under the Reference no.: BA - 1367. Do mention the same in the subject line of the email while sending in the details.

                                        Regards,
                                        Bajaj Allianz General Insurance
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