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Bajaj Allianz Complaints & Reviews

3.9
Updated: Nov 28, 2025
Complaints 2227
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Bajaj Allianz reviews & complaints page 36

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D
Deepak Sarnaik
from Mumbai, Maharashtra
May 19, 2018
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Address: 400067

Hi,
This is deepak sarnaik and i got a call today from bajaj allianz executive. He said bajaj allianz can offer me a loan against a policy with bharti axa without any interest on it. He said i will get a loan of 3, 00.000/- which i need to repay over a period of 10years by paying an installment of 30, 000/- per year.
Just wanted to know the authencity of this offering.

My number - [protected]
Bajaj Allianz customer support has been notified about the posted complaint.
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    Mohammed Shehzad
    from Lonavla, Maharashtra
    May 18, 2018
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    Address: Akola, Maharashtra, 444001

    Dear team, i have received a call from rajesh saxena and iqbal team lead as claimed, from bajaj alliance. They offered me a loan of rupees 10 lakhs with nominal paper work. Is there any scheme floating in bajaj alliance, loan against insurance policy. As offered by them i will be needed to make a premium payment only, rest loan emi will be adjusted from premium amount only. All the policy benefits will be enjoyed by the bajaj finance. Please suggest whether to go with the policy or should i consider it as fraud schemes
    Bajaj Allianz customer support has been notified about the posted complaint.
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      D
      dimanil
      from Chennai, Tamil Nadu
      May 18, 2018
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      Address: Ghazipur, Uttar Pradesh

      Dear sir,
      Mai aap ko janakri dena chahunga ki mera naam anil kumar yadav meri mother ki policy aap ke company se liya gya hai policy no :-[protected] yah policy 7/8/2010 liya gya jo agent tha unhone meri mother se baat kiya jo ki meri mother elitrate hai unse sirf agent ne paise liye aur paper par khud ka singed kar ke paise jma kar diye ab jo policy withdraw krane par branch me unki singed ke liye force kar rhe hai aur abhi tak policy withdraw nhi huya hai, please solve this problem.

      My contact no:-[protected],
      My mother contact no :- [protected]
      Jun 23, 2018
      Complaint marked as Resolved 
      Bajaj Allianz customer support has been notified about the posted complaint.
      Verified Support
      May 18, 2018
      Bajaj Allianz Customer Care's response
      Dear Sir,

      Thank you for getting in touch with us.
      We have shared your details with our team. They will work further on the reported issue,
      and the concerned person from our team will contact you at the earliest.

      Regards,
      Bajaj Allianz Life Insurance Team
      Verified Support
      May 21, 2018
      Bajaj Allianz Customer Care's response
      Dear Sir,

      We believe our team has addressed your query. Have a good day!

      Regards,
      Bajaj Allianz Life Insurance Team.
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        S
        Somant
        from Jaipur, Rajasthan
        May 17, 2018
        Resolved
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        Address: Jodhpur, Rajasthan, 342304

        Ihad try to pay the premium amount of life insurance policy of My Father on Bajaj Allianz Life insurance company website through our net banking the amount of Rs.5937 has deducted from my account but not credited to the beneficiary due to taking long response time, So I request you to kindly refund the amount in my account . Details of transaction as follows:-

        1. Name of Account—Somant Tak

        2. Account no --- [protected]

        3. User ID-- taksomant

        4. Transaction amount—Rs. 5937/-

        5. Transaction ID - CN[protected] &OTC [protected]

        6. Payment Gateway – Citrus Pay

        7. Website name—bajajallianzlifeinsuracecompany.co.in

        8. Date of transaction—15/05/2018
        9. Mobile no -- [protected]
        10. Policy holder Name --Amar Singh Tak
        11. Policy no [protected]
        +1 photos
        May 18, 2018
        Complaint marked as Resolved 
        As they had confirm of receiving amt I had taken back my complaint . thanks to your team and bajaj allianz Lic team
        Bajaj Allianz customer support has been notified about the posted complaint.
        Verified Support
        May 18, 2018
        Bajaj Allianz Customer Care's response
        Dear Sir,

        Thank you for getting in touch with us.
        We have shared your details with our team. They will work further on the reported issue,
        and the concerned person from our team will contact you at the earliest.

        Regards,
        Bajaj Allianz Life Insurance Team
        Verified Support
        May 18, 2018
        Bajaj Allianz Customer Care's response
        Dear Sir,

        We believe our team has addressed your query. Have a good day!

        Regards,
        Bajaj Allianz Life Insurance Team.
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          N
          Nishar2581
          from Delhi, Delhi
          May 21, 2018
          Resolved
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          Resolved

          Address: 389151

          Mene bajaj ki polycy li thi jisme mujhe ye keh kar policy di thi ke ye polycy single premium he. Mene single premium ke 30000/- bhar diye ab jaa ke mujhe pata chala ki vo polycy yearly premium ki thi
          Jisne mujhe polycy bechi uska kehna he ke us vakt mujhe bhi yahi bataya gaya tha bajaj ki office bhi yaha se band kar di gayi he. 30000/- 10 saal rakhne ke baad return me mujhe kuch 20000/- milenge. Sir ye to nuksaan he mera
          Jun 23, 2018
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2018
          Bajaj Allianz Customer Care's response
          Dear Sir,

          That’s not the kind of service we want you to have. We apologize for the inconvenience. Kindly share your contact details and policy number along with your email address. We will address the issue and get back to you.

          Regards,
          Bajaj Allianz Life Insurance Team.
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            D
            dev0614
            from Noida, Uttar Pradesh
            May 16, 2018
            Resolved
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            Resolved

            Address: 110027

            Dear sir,
            I had given my vehicle (Baleno delta) reg. No. Dl9cam0614, for repair under insurance claim, but insurance co. Surveyor has rejected 5 parts reapir out of 9 claimed, without giving any valid reason for rejection, also co.in is not responding to mail / complaints, even i had tried to raise the issue to top management of the co. But they are not responding,

            Kindly help,

            Regards,
            Devendra sharma
            [protected]
            Jun 30, 2018
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Verified Support
            May 18, 2018
            Bajaj Allianz Customer Care's response
            Hi Devendra,

            We'll definitely look into this. Please share your policy number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

            We've registered your issue under the Reference No. BA - 1370. Please mention the same in the subject line of the email while sending in your details.

            Regards,
            Bajaj Allianz General Insurance
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              I
              Iti Suman
              from Bengaluru, Karnataka
              May 16, 2018
              Resolved
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              Address: Chennai, Tamil Nadu, 600097

              Hi,

              Its been 15 days i have mailed all the required documents for surrendering the sarve suraksha life insurance policy to bajaj allianz. I have sent query emails regarding the status already 4 times now, and have not recieved a single reply. I have even called the customer care 2 times in gap of 5 days and they are just saying that they do not have any update regarding this, how much time will it take or anything. Citi bank and bajaj allianz are just fooling young freshers with this fraud policy when opening the salary account with citi bank. Very depressed with bajaj allianz and citi bank. They say that its group policy but when you contact citi bank they say that they are out of the matter.
              Jun 16, 2018
              Complaint marked as Resolved 
              Bajaj Allianz customer support has been notified about the posted complaint.
              Verified Support
              May 16, 2018
              Bajaj Allianz Customer Care's response
              Dear Sir,

              We regret the inconvenience caused. Please share your policy number and contact details along with your email address. Our team will connect with you soon.

              Regards,
              Bajaj Allianz Life Insurance Team.
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                S
                Saravanan Kalyan
                from Coimbatore, Tamil Nadu
                May 14, 2018
                Resolved
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                Resolved

                Address: Coimbatore, Tamil Nadu, 641021
                Website: Bajaj Allainz Insurance

                We had a complaint of panel board problem in our tv LG LED 32LF554A and after verify by your service engineer
                We have extended warranty of 3 Years, from Bajaj Allianz insurance.
                We bought the tv from Venus Electronics Coimbatore, (Bill copy attached for your reference)
                We request you to give the approval for claim.
                And send your valuable for the same.
                We are expecting your feedback immediately.
                +2 photos
                Jun 15, 2018
                Complaint marked as Resolved 
                Bajaj Allianz customer support has been notified about the posted complaint.
                Verified Support
                May 15, 2018
                Bajaj Allianz Customer Care's response
                Hi Saravanan,

                We'll definitely look into this. Please share your contact and policy number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

                We've registered your issue under the Reference No. BA - 1369. Please mention the same in the subject line of the email while sending in your details.

                Regards,
                Bajaj Allianz General Insurance
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                  N
                  Neeraj Maury
                  from Allahabad, Uttar Pradesh
                  May 14, 2018
                  Resolved
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                  Address: Sitapur, Uttar Pradesh, 261205
                  Website: [email protected]

                  Dear
                  sir may we details are

                  Name Radheshyam
                  Father Name. Puttilal
                  Add. Village Bhiri Post Kodari Biswan Sitapur
                  Master Police no. [protected]
                  member ship no. [protected]
                  Please sir check details and refund my money . I humble request for you
                  my life insurance was five years and than be complited. But my deposit money not refund by company .the policy complited date is 27/03/2018
                  So i request for you please check this details and provide to my money

                  Thanks
                  +1 photos
                  Jun 15, 2018
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Verified Support
                  May 15, 2018
                  Bajaj Allianz Customer Care's response
                  Dear Sir,

                  We regret the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you shortly.

                  Regards,
                  Bajaj Allianz Life Insurance Team.
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                    C
                    Chaish
                    May 14, 2018
                    Resolved
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                    Address: Chennai, Tamil Nadu
                    Website: www.bajajallianz.com

                    I had opened a citibank account 5 years ago, and they offered me an insurance policy (Sarve shakti suraksha) from bajaj allianz, with the policy term of 10 years
                    With a guaranteed 8% returns, and the locking period of 4 years.
                    It was 1500/- per month. So till now i have paid 91500 inr.

                    When i had a talk to the customer care person, they said i will be getting 92150 inr as i have paid for 5 years and some interest has been added to it. As said by them, i have sent the required documents to the provided address and they mentioned that within 12 working days i will be receiving the money, its already near to a month neither i received the money nor the response.

                    Customer care people are not reachable. By chance if we get them then they won't be having the proper information or forward our call.

                    After all these i feel you guys are fooling many innocent people in the name of tax savings.

                    Surely i will not recommend any of the bajaj allianz policies to my colleagues. Please stick to the words that you have mentioned in the policy - certificate of insurance document.
                    Jun 15, 2018
                    Complaint marked as Resolved 
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Verified Support
                    May 15, 2018
                    Bajaj Allianz Customer Care's response
                    Dear Sir,

                    We regret the inconvenience caused. Please share your policy number & contact details along with your email address. Our team will connect with you soon.

                    Regards,
                    Bajaj Allianz Life Insurance Team.
                    May 15, 2018
                    Updated by Chaish
                    Email id: [protected]@gmail.com.
                    I will share rest of the details via mail. Kindly communicate using the above email to get the further details.
                    Verified Support
                    May 15, 2018
                    Bajaj Allianz Customer Care's response
                    Dear Sir,

                    We wouldn't be able to proceed without having your details. Request you to share your policy number and contact details so that we can look into the matter and help you with a solution at the earliest.

                    Regards,
                    Bajaj Allianz Life Insurance Team.
                    May 15, 2018
                    Updated by Chaish
                    Will the contact details and the policy numbers be protected if I share the details in this portal ?
                    May 16, 2018
                    Updated by Chaish
                    Can some one from the Bajaj team give response on my last comment
                    May 29, 2018
                    Updated by Chaish
                    Is it like no one is responsible here to spare some time to reply back to the customer ?
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                      R
                      Ramesh Kumar C
                      from Bhubaneshwar, Odisha
                      May 13, 2018
                      Resolved
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                      My policy no is [protected]

                      I had taken this policy with online talking with costomer care reps of bajaj allianz coy.

                      When i get the policy bond.in it all detail in writing was not mentioned as they discuss with me

                      After that i deposit my cancellation application along with all documents on 29 mar 18.

                      At that time office staff says that my first deposited premium will return after 7-10 working days.

                      But even after 45 days my rs 3000 not refunded till date

                      I have also talk 6-7 times with costomer care staff of bajaj allianz company
                      Jun 22, 2018
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Verified Support
                      May 14, 2018
                      Bajaj Allianz Customer Care's response
                      Dear Ramesh,

                      We regret the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you soon.

                      Regards,
                      Bajaj Allianz Life Insurance Team.
                      Contact no. [protected]
                      Mail. rpns.[protected]@gmail.com
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                        A
                        Ak Hanse
                        from Udhampur, Jammu and Kashmir
                        May 12, 2018
                        Resolved
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                        Address: 184104

                        I have policy [protected] at bo patel nagar kathua & i want to close this policy as i m not in position to run it, for this i visited bo on 28 apr, where they asked me to provide kyc & bank statement. As i m also working i hardly found time to visit, when i visit the bo they told me u havn't stamped bank statement, i told them i can get it signed from bank official but they don't accepted that. Now this is second staturday that is bank holiday. How i can get it stamped. This clearly means that either they dont want to close my policy or they don't want to work. So i request that this complaint should be resolved & please take necessary steps. All these activties effects company reputation.
                        Jun 14, 2018
                        Complaint marked as Resolved 
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Verified Support
                        May 14, 2018
                        Bajaj Allianz Customer Care's response
                        Dear Sir,

                        We regret the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you soon.

                        Regards,
                        Bajaj Allianz Life Insurance Team.
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                          S
                          sandeep Rulhania
                          from Pundri, Haryana
                          May 9, 2018
                          Resolved
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                          Resolved

                          I have tried your helpline numbers but never got any response, it keeps saying our customer care executive are busy on another call. I want to surrender this policy and don't know what to do? this is frustrating when the helpline number is not working, what kind of service we can expect from Baja Allianz.
                          this is the numbers I have been trying.[protected]
                          Need your assistance asap.
                          Jun 12, 2018
                          Complaint marked as Resolved 
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Verified Support
                          May 11, 2018
                          Bajaj Allianz Customer Care's response
                          Dear Sandeep,

                          We regret the inconvenience caused. Please share your policy number and contact details along with your email address. Our team will connect with you soon.

                          Regards,
                          Bajaj Allianz Life Insurance Team.
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                            M
                            mrudul@
                            from Indore, Madhya Pradesh
                            May 9, 2018
                            Resolved
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                            Resolved

                            Address: Jaipur, Rajasthan, 302020

                            The surveyor is really arrogant & not ready to listened just wanted to put his comments whatever it is & he wants, my car bumbed into bike & to save him i took further left & my car got a hit from left back door with a piller at the end of the colony, he didn't even agree that it hit with piller, if this kind of survey you do where you say customer is lying, really pathetic.. How did he knows it didn't hit with piller, he thinks we are stupid making stories, i will ensure neither i nor any one whom i know will get insurance form bajaj allianc. Really sick, if you guys think customer lie n make stories please trust than there is no use for insurance. My car will repair whether will insurance or with my own experience but this is really bad to make fool to customer, at the time of insurance they say take this that, zero dep etc but when we claim u put whatever u want... Really annoyed,
                            Jun 14, 2018
                            Complaint marked as Resolved 
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2018
                            Bajaj Allianz Customer Care's response
                            Hi Mrudul,

                            Allow us a chance to review your concern. Request you to send in your contact and policy number via email to [protected]@bajajallianz.co.in so that we can connect with you at the earliest.

                            Your request has been registered with the Reference No. BA - 1368. Do mention the same in the subject line of the email while sending your details & for any future follow-ups. Thank you.

                            Regards,
                            Bajaj Allianz General Insurance
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                              K
                              Khanjuned
                              from Delhi, Delhi
                              May 8, 2018
                              Resolved
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                              Resolved

                              Address: 110006

                              Sir/madam,

                              It is to inform you that i have appliance insurance policy bearing no. Og[protected]-00160192 in respect of extended warranty of my hitachi window ac. I have registered complaint bearing claim no. Oc[protected]-00002160 and after two days on 01.05.2018 technical engineer visited the house and informed that there is capacitor problem in the ac. And he took the capacitor with him and assured me that it will be replaced within a day or two.

                              It is more than 10 days from registering the complaint but issue has not been resolved till date. Customer service executive informed me that it took 4 days for documents submission / verification and approval has not been received till date.

                              We are suffering in the scorching summer season without the functioning of ac just because of your department's callous attitude.

                              You are therefore requested to look into the matter to resolve the issue on urgent basis.
                              Jun 9, 2018
                              Complaint marked as Resolved 
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Verified Support
                              May 09, 2018
                              Bajaj Allianz Customer Care's response
                              Hi Juned,

                              We'll get this checked for you. Please share your contact number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

                              Also, we've registered your case under the Reference no.: BA - 1367. Do mention the same in the subject line of the email while sending in the details.

                              Regards,
                              Bajaj Allianz General Insurance
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                                V
                                Vinny Bhandari
                                May 7, 2018
                                Resolved
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                                Address: New Delhi, Delhi

                                Hi,

                                I have taken Bajaj Allianz SARVE SHAKTI SURAKSHA policy through CITIBANK and have been paying premium for the same @1500 pm for the past 72 months.(premium is deducted automatically from salary account)
                                Now I want to surrender the policy. I called BAJAJ ALLIANZ customer care but they were unable to solve my problem.
                                Two years ago, I've called to Bajaj Allianz CC, They told me if you've surrender this policy after 4 years then there will be no charges would be deducted Now, after 6 years where I had paid a premium of 1500Rs for around 72 months. So it comes around 108000 Rs. Now since i asked Bajaj Allianz to surrender my policy then they confirm for closure. Now, I was SHOCKED to hear that out of Rs. 105000Rs/- premiums paid by me, I will be getting around Rs. 95000RS/- back only.Come on, I was like what are you talking about? This was not communicated to me at the time of applying for policy.I started this policy when i was opening the Citibank Salary account .The then representative guaranteed me good returns after 4years.He was like, after 4 years you can stop this insurance and you will get good returns.So
                                now I am left in complete mess thanks to the these two Companies Citibank and Bajaj Allianz.I am fully depressed and sad, since i feel i am cheated by companies which i trusted. And the worst part is that there are many people who has suffered from this, and many definitely are.So iam quite sure you guys have realised it is best way to mint money from innocent people.

                                Also, if this was not enough, I called the citibank customer care people to ask about this. Now they're saying they're out of this matter . its about returning money.Seriously, i never expected this in worst of my dreams.

                                i expect some positive reply from u asap. At least expect my principal amount back)

                                Policy nUmber:- [protected]
                                Jun 9, 2018
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                May 07, 2018
                                Updated by Vinny Bhandari
                                Hi Team,

                                I opened a citibank account 6 years ago, and i was offered an insurance policy (Sarve shakti suraksha) from bajaj allianz, policy term being 10 years.
                                With a guaranteed 8% returns, and the locking period is 4 years.
                                It was 1500/- per month. My policy number is [protected] So till now i have paid 108000. But when i applied to surrender my policy the customer care representative stating that maturity amount would be only 95868.71 INR after deducting administration charges. Almost 13000 difference. And these deductions were not said while signing the insurance.
                                So coming back to surrendering policy. Now they are asking for Policy Certificate. However I didn't received any letter or certificate. Even I didn't signed any T&C before.

                                Even I called up the Customer Care many times before and every time they advice please don't surrender that policy before 4 years and after that you'll get the good return Now, after 6years I'm not able to get my actual amount.
                                After reading all the complaint threads here, now i am really thinking "am i going to get my money back" This looks like a fraud company to me.
                                I would definitely not recommend others to buy any insurance policy from bajaj allianz.
                                Verified Support
                                May 09, 2018
                                Bajaj Allianz Customer Care's response
                                Dear Vinny,

                                We are sorry for the inconvenience caused. Please share your contact number and email address so that we can look into the issue and assist you further.

                                Regards,
                                Bajaj Allianz Life Insurance Team
                                May 14, 2018
                                Updated by Vinny Bhandari
                                phone number - [protected] and Email Id is vinny.[protected]@gmail.com
                                May 31, 2018
                                Updated by Vinny Bhandari
                                Didn't get any respond on this. Could you please resolve it ASAP
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                                  V
                                  Vijay Rukwal
                                  from Udhampur, Jammu and Kashmir
                                  May 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jammu, Jammu and Kashmir

                                  Hi sir, i deposited 50, 000 for bajaj life insurance via citrus pay gateway on[protected]. This amount was debited from my account but it was not paid to bajaj allianz. Even after more than 20 days i did not received my 50, 000.
                                  My email is [protected]@gmail.com
                                  My account no. [protected]
                                  Ifsc code:punb0079400
                                  Name : sudeepta kotwal
                                  Transaction id is[protected]d
                                  Jun 21, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 07, 2018
                                  Bajaj Allianz Customer Care's response
                                  Dear Vijay,

                                  We regret the inconvenience caused. Please share your policy number and contact details along with your email address. Our team will connect with you soon.

                                  Regards,
                                  Bajaj Allianz Life Insurance Team.
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                                    M
                                    markg
                                    from Delhi, Delhi
                                    May 5, 2018
                                    Resolved
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                                    Address: New Delhi, Delhi, 110042
                                    Website: www.bajajallianz.com/Corp/new-index.jsp

                                    I bought a daikin inverter ac 1.5 ton from hari om electronics, along with the purchase, i also bought extended warranty for 2 years by bajaj allianz.
                                    I called bajaj allianz customer support on 19th april 2018 and registered a service request for ac repair.
                                    The mechanic visited on 21st april 2018 and stated that the gas needs to be refilled, prepared invoice for claim and suggested that the claim will be approved in 48 hours. Once done, they will come again to repair the ac. It has been almost 20 days since i lodged the request, however, the approval hasn't come yet. I have called several times on their helpline, every time they claim to forward my request to "expedite", however, nothing in reality has been done so far.
                                    Despite having an ac with all inclusive repair warranty i am being forced to sleep in the scorching heat, sweating and cursing the day i ever paid those 2995 rupees.
                                    Bajaj allianz officer who provides "the approval" - bhuvnesh mehta, cell # [protected] hung up on me once and hasn't picked my phone again ever since.
                                    I am devastated by the pathetic responses and the treatment received from bajaj allianz. As a consumer, it's my humble request to teach these people a good lessons on "customer service",

                                    Master policy number: og[protected]-00000006
                                    Child certificate number: og[protected]-00016657

                                    Date of raising service request: 19-april-2018
                                    Request number: 4c[protected]
                                    Complaints lodged for non-service: 20-april-2018, 24-april-2018, 26-april-2018, 30- april-2018, 4-may-2018
                                    Complaint number (S) provided by customer support: 72589001
                                    Jun 7, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Allianz customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 07, 2018
                                    Bajaj Allianz Customer Care's response
                                    Hi,

                                    This shouldn't have happened. Allow us to get this checked. Please share your contact number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

                                    We've registered your issue under the Reference No. BA - 1366. Please mention the same in the subject line of the email while sending in your details.

                                    Regards,
                                    Bajaj Allianz General Insurance
                                    May 08, 2018
                                    Updated by markg
                                    Hello Team,

                                    My primary concern has been partially resolved. The engineers did arrive on Sunday and filled the gas, however, refused to clean dirt from the AC. I had to pay Rs. 500 to a local mechanic just to get the AC serviced, this is absurd, i paid for the all inclusive warranty.

                                    Please provide me the SLA document at the earliest so i can review the warranty coverage and file another formal complaint for malpractice.

                                    Regards,
                                    Mithun
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                                      D
                                      dhane1985
                                      from Bengaluru, Karnataka
                                      May 2, 2018
                                      Resolved
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                                      Address: Coimbatore, Tamil Nadu, 641030

                                      My name is dhaneesh. I was purchased daikin ac on last year 2017. When i purchasing ac, the bajaj finserv executive convincing me to take extended warranty from bajaj allianz/ asset care. He told me that bajaj allianz/ asset care tied-up with daikin and you can get service from daikin authorized service center under this extended warranty period.

                                      Also he promising me the process is very simple just wants to book complaint to bajaj allianz/ asset care and they will arrange service from "daikin authorized service center" for two years under this extended warranty policy. That’s why i take this extended warranty policy.

                                      Now i’m in bajaj allianz/ asset care extended warranty period. I registered a complaint to bajaj allianz for service my ac but they trying to send unauthorized local service person. After conversation with bajaj allianz customer care person, i came to know, there is no service covered from daikin authorized service center for this extended warranty policy.

                                      They fooled me and cheated me. I want only service from authorized service center. So i sent email request to bajaj allianz and asset care to cancel this extended warranty policy and refund policy amount. After no response for 7 days i called the customer care of bajaj allianz/ asset care. I called them one by one for 3days but no response about cancellation policy.

                                      If i call bajaj allianz customer care, they simply telling me to call asset care
                                      If i call asset care customer care, they simply telling me to call bajaj allianz

                                      Nobody taking responsibility regarding this extended warranty policy issue.

                                      Below are details of policy:

                                      Asset care membership no: ac0341137
                                      Bajaj allianz policy no: og[protected]-00006378

                                      Daikin ac purchased date: 25.03.2017 (From bea, 100feet road, coimbatore, tamil nadu)

                                      Bajaj allianz extended warranty period: 25.03.2018 to 24.03.2020

                                      Solution i’m expecting:
                                      1) please provide me service as promised from “daikin authorized service center”

                                      2) if cannot provide service from “daikin authorized service center”, then cancel my insurance and give my money back.

                                      3) if you give me option to claim amount with “daikin authorized service centre” bill, then simplify your process. Your process is very very big. As per supreme court order aadhaar card mandatory is stayed and not compulsory as of now. But still bajaj allianz asking aadhaar card proof. Why?
                                      Jun 4, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Allianz customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 02, 2018
                                      Bajaj Allianz Customer Care's response
                                      Hi Dhaneesh,

                                      We're sorry about this. Kindly send in your contact number to us at [protected]@bajajallianz.co.in and we'll surely get in touch with you at the earliest to assist you further with your concern.

                                      We've registered your issue under the Reference No. BA - 1364. Please mention the same in the subject line of the email while sending in your details.

                                      Regards,
                                      Bajaj Allianz General Insurance
                                      May 02, 2018
                                      Updated by dhane1985
                                      I shared my contact details with given email address
                                      May 03, 2018
                                      Updated by dhane1985
                                      Hi,

                                      Finally I got a letter from you. Its says claim is not possible under "Exclusion clause 28" due to commercial use.

                                      When I take this policy the bajaj execute didn't tell anything about this terms. He repeatedly forcing me to take this policy and Also he promising me the process is very simple just wants to book complaint to bajaj allianz/ asset care and they will arrange service from "daikin authorized service center" for two years under this extended warranty policy. That’s why i take this extended warranty policy.

                                      My question is

                                      1) Why the bajaj execute not given any information about this terms "Exclusion clause 28" before I take this policy?

                                      2) If I know this terms "Exclusion clause 28" before I take this policy, did I proceed for non-claimable policy?

                                      3) I'm using my AC in my office. I understood that this policy will not use for me ever. So what about my paid amount Rs. 5952?

                                      Let me know
                                      Verified Support
                                      May 04, 2018
                                      Bajaj Allianz Customer Care's response
                                      Hi Dhaneesh,

                                      We've sent you an email sharing necessary information with regards to your claim. Request you to check the same. Thank you.

                                      Regards,
                                      Bajaj Allianz General Insurance
                                      I bought one BAJAJ LED GLOW 648LR a couple of months back but now its not working.So, I would like to know is this product a repairable or not????I am not satisfied with this product.Please suggest what to do now?
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                                        Priya NMS
                                        from Renigunta, Andhra Pradesh
                                        May 2, 2018
                                        Resolved
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                                        Address: Visakhapatnam, Andhra Pradesh

                                        We bought washing machine with bajaj allianz extended warranty in nov, 2013, now it got repaired and when we are contacting the customer care they are not responding stating the warranty is fake and contract is not available between ifb washing machine (Having 4years self warranty) and bajaj allianz. They are asking us to pay money nearly more than rs.6000 to avail the service.
                                        Jun 4, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Allianz customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 04, 2018
                                        Bajaj Allianz Customer Care's response
                                        Hi Priya,

                                        We'll get this checked for you. Please share your contact and policy number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

                                        Also, we've registered your case under the Reference no.: BA - 1365. Do mention the same in the subject line of the email while sending in the details."

                                        Regards,
                                        Bajaj Allianz General Insurance
                                        Dear Sir/Madam,

                                        Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

                                        Regards,
                                        IFB APPLIANCES
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