Bajaj Allianz Complaints & Reviews

Bajaj allianz has on its own not inculded NCB due to me for renewal of car insurance.i do have mail confirmation from bajaj that i havenot received any claim.
COPY OF MAIL
Claim no - OC[protected]-00012304 / issue id[protected] / 17.10.2017
Inbox
x

Ujwala Naikodi/Ho-Direct Marketing/Call Center/General
01/11/2017
Dear Sir/Madam,

This is with reference to your complaint regarding claim and NCB query

We have been informed by our Claims team that this claim will not affect NCB of the policy

Kindly let us know if you are satisfied with the resolution provided.

In case you are not satisfied, kindly let us know the reasons for the same.

Thanks and Regards,

Ujwala Naikodi,

Grievance Redressal Unit,

Bajaj Allianz. General Insurance Co. Ltd.

Any Landline/Mobile:[protected]

On 29.03.2018, i have remitted premium amount of rs.11818/- in respect of the above policy through online using debit card. I have received a message thatrs.11818/- has been deducted from my bank account, but till now
Not received any confirmation reg. Receipt of payment. On inquiry customer care informed that "not received the payment"hence i am seeking your help for solving issue either i have to return back the amount or confirmation receipt of premium payment.

K. A. Abaraham
[protected]

I have purchased insurance for my vehicle in oct'17 through policy bazaar. Car and rc were then in my employer's name. Subsequently on receipt of rc card in my name, i have requested bajaj allianz for name endorsement.
As and when requested, i have submitted :-
1) updated proposal form.
2) new rc card in my name
3) noc from the previous owner
4) copy of earlier insurance policy.
Vehicle inspection video uploaded on 6th jan 2018, and acknowledgement sms recd from policy bazaar with inspection id ref.
Also received an acknowledgement sms from bajaj allianz for payment of rs.57/- with transaction reference no. Dt. 09th feb 2018.
As hyperlinks received for payment of rs.57/- from bajaj allianz and policy bazaar were not secured, has been done by team lead of policy bazaar.

Since then both bajaj and policy bazaar have been dily dalling name endorsement.

This is to inform you that i had paid rs.3145/- on 02.10.15 to bajaj allianz general insurance company limited being premium for extended warranty for 2 years for my laptop. But in spite of passing of considerable times, they have not sent me policy bond as yet. Since my laptop is giving trouble, i have personally visited their office several times and requested them to issue policy bond and also made several correspondence to this effect but to no effect.in view of the facts stated above, i am attaching herewith all the correspondence along with their reply and few documents such as receipt etc. Which will speak of it self. Kindly look into the matter seriously and hope that i shall not be deprived of principles of natural justice from your end.

Sanjeeta das (Mobile: [protected])
Email id : ms. [protected]@rediffmail.com

Sir aajse 10 saal pehle mene jab policy li thi tab mujhe bataya gaya tha ki ye policy single premium vali he. Mene agent ki baat man kar policy li par vo polycy galat bech gaya. Aaj me usse mila to voh keh raha hi ki mujhe upar se policy ke bare me yahi bataya tha ki policy single premium he. Sir in 10 saal me mujhe na to koi call aaya na hi koi khat aaya. Aaj jab meri policy ki muddat khatm ho gayi he to mene jo payment diya tha usme bhi 10000 hajar kam mil rahe he. 10 saal pese rakhne ke baad ye yuva he mete saath

My self kmp narayanan, i had buyed the bajaj allianz policy (Policy no :[protected]) on 20-nov-2007 with a premium of rs. 30, 000/-. The representative which came from bajaj allianz told us that the amount will get doubled in every 3 years according to market value and even told us that the company will contact us if there is any variations in the market.
However neither the company contacted us thereafter nor the representative came back to tell us regarding the market variations. We are in trouble now, we waited for 10 long years considering that someone will contact us. However we were disappointed hearing to the online message. We contacted their online number to check regarding this policy. It was disheartening to hear that the amount which was promised as double is now reduced than the premium amount. I was getting only 29000 back which was not at all acceptable.
Please refund back the amount you took from us with an interest of rs.3, 00, 000. As that money was kept to put in nsc that time so that it would have been beneficial to me today as i got retired.
Request you to refund the money as soon as possible.
Thankyou.

My vehicle bearing reg no. Jh02ak1328 had stolen on dtd. 24/12/2017. I made an fir in police station of barachatti, gaya, bihar on dtd. 25/12/2017. I locked a complaint to bajaj allianz against policy no. Og[protected]-00001823 even and requested them to paid the insured idv of vehicle. But they are investigating only. Till now i have not received any payment of vehicle's insured amount from bajaj allianz.

Please do the needful. I belongs to the medium class family and dependent of my livelihood on the driving of my vehicle. Vehicle was purchased on loan amount, hypotheticated by m/s. Cholamandalam finance. Still, i have to give the installment amount to financier.

1) i have paid the premium amount for my policy with bajaj allianz on 22-jan-2018 and got the receipt.
2) after that, i received sms from bajaj allianz almost everyday stating to pay premium before 15-feb-2018. And ignore if already paid.
3) and i ignored that as i had paid already.
4) on feb 15 there was two attempt to (One after the other) to deduct money from my account through ecs.
5) since i did not have enough money in the account, the withdrawal attempt failed.
6) due to this failed attempt, the bank has deducted money from my account citing cheque bounce issue.
7) i have raised this issue on 16-feb-2018 to bajaj allianz through email
8) when there was no proper response in the subsequent days, i have forwarded the same to [protected]@bajajallianz.co.in [protected]@bajajallianz.co.in successively, yet to no avail.
Its now 34 days since i have reported this issue.

To summarize
1) i have reported the issue through email on 16-feb-2018
2) the issue got registered on bajaj allianz portal only on 21-feb-2018
3) i have received the complaint number: 71571160 for tracking.
4) it says the tentative date of resolution as 3-mar-2018
5) when i followed up with the customer support on 21-mar-2018, there was no information update available (Neither a resolution nor a date for resolution)
6) the issue is still in pending status in grievance tracking portal.
All this because of the issue with bajaj allianz in updating their database properly.
I have brought this to the notice of [protected]@bajajallianz.co.in and [protected]@bajajallianz.co.in again on 21-mar-2018.

Not even an acknowledgement from bajaj allianz.

Dear sir (S),
I would like to know the detailed status of my bajaj allianz new unitgain (Refiled), policy no: [[protected]) (Protected]. Kindly send me details as earliest. My email id is [protected]@gmail.com or [protected]@gmail.com

Yours faithfully,

Ek radhakrishnan)
Ps to secretary (Transport),
A&n administration, secretariat,
Port blair-744101
Contact no.[protected]

Policy no [protected]
I've requested for the policy cancellation within free loop period on 12th feb. Last date was 15th feb. I was told to submit e-bond paper as i haven't received the bond paper by then and haven't received it by now as well. But till now no refund has been received. Neither do they are replying to my emails. On cantacting on toll free number they manipulating me to visit nearest branch which is not possible for working customer living in far flung area to visit on week days.
I'm very disappointed that if policy can be purchased online why can't it be cancelled online. Necessary action is required

Hi,
I have taken one policy one year back and now because of some personal urgency I want to surrender that policy, it is clearly mentioned in the document that I can surrender policy at any time but when I tried to surrender the same Bajaj Allianz team told me that I can’t surrender the policy now and I hv to wait for 5 years and after that only I can surrender the policy . They suggested me to stop the premium that means I hv...

I applied personal loan in Bajaj Finance and during this I have produced cheque for monthly Emi.using one of the cheque Thy drop the cheque for personal accident policy for two years and 5088 was debited without my knowledge. Kindly request you to cancel the policy andcrefund the amount
Policy no OG[protected]-00002875
And OG[protected]-00002876

I purchased a carrier split ac 1.5 t from a& b electronic in lake town, kolkata -
[protected] and was asked to take extended warranty sold by bajaj allianz for service cover etc. Now when the waranty from carrier has expired i asked them to service my ac and they have refused to provide the service for the carrier aircon sold by the vendor stating this is not agreed, as it is extended warranty and this is falsefying the statement stated by the vendor.

This is cheating and this certainly puts things in a bad taste... Request baja to refund me the money which i have paid as i have not availed any serviced from them until now which 2976

Dear sir, sub: refused to reimbursed rupees 583000.00 from bajajallince life insurance (Policy number [protected])
Please find attached herewith refund recovery of non refund of rs. 5 lakh from bajaj allianz life insurance company
Policy no:[protected] for maturity claim (Ref no: for request is[protected].
Certification of premium paid on[protected]. Policy holder n raghunathan
First premium is consider as a bond rupees fifty thousands for the period of 10 years and assured rupees five lakh (Rs:500000)
Is a maturity amount.
The first premium rupees fifty thousands paid on 04 january 2008.
Product name :unit gain plus gold size two.
Date of maturity :[protected]. As per company records.
Date of requested for reinbersment of sum assured (Rs.500000.00) on 2nd february 2018 as per request through
Customer care @bajajallianz.co.in
The policy premium paid 2009 to 2011 rupees 50000.00 in each year & paid rupees 12000 as a premium of 2012 & partially
Withdrawn from the premium amount from 2009 to 2011.
Rupees 12 thousand paid on 2012 year as a premium amount. All the premium amount converted into share market as per the
Company policy.
According the company portal report the amount was increased more than 10 times within 10 years.
For example rupees 12000.00 became increased value was rupees one lakh twenty thousand (120000.00) indicated in company portal.
Total due rupees 6 lakh twenty thousands & the company reimbursed only rupees 37000 balance amount to be paid rupees
Five lakh eightythree thousands (583000.00) only.
Bajajallianz insurance company could denied to reimbursed amount of rupees 583000.00 which is a violation of genera insurance rules.

With regards
N raghunathan
E-mail: [protected]@gmail.com

My self kmp narayanan, i had buyed the bajaj allianz policy (Policy no :[protected]) on 20-nov-2007 with a premium of rs. 30, 000/-. The representative which came from bajaj allianz told us that the amount will get doubled in every 3 years according to market value and even told us that the company will contact us if there is any variations in the market.
However neither the company contacted us thereafter nor the representative came back to tell us regarding the market variations. We are in trouble now, we waited for 10 long years considering that someone will contact us. However we were disappointed hearing to the online message. We contacted their online number to check regarding this policy. It was disheartening to hear that the amount which was promised as double is now reduced than the premium amount. I was getting only 29000 back which was not at all acceptable.
Please refund back the amount you took from us with an interest of rs.3, 00, 000. As that money was kept to put in nsc that time so that it would have been beneficial to me today as i got retired.
Request you to refund the money as soon as possible.
Thankyou

Hello mam,

I have renewed my individual health policy number OG[protected]-00000079 on 14 feb 2018 . I did not receive my policy documents till now. I am attaching all the new proposal number and unique transaction number in this mail . My registered mobile number is [protected] . Policy is under my name Ajay Singh.

It already takes 20 days till now My health policy is not Renewed . I also file a complaint . My complaint number is 71646358 . After complaint it still not renewed .

I am attaching the screenshot of payment .

Pro posal Number : 81937380.
Unique transaction no for your reference : 18949265.
Receipt number :[protected]

Claim no - (Oc[protected]-[protected]
Policy no - (Og[protected]-[protected]
I was met with an accident on 29/jan/2018 in night in which whole car was damaged and a passenger got fractured in two places and registered for accidental claim on 30/jan/2018 in morning via bajaj allianz general insurance and the surveyor was deputed by the company for this case and i had provided all the documents needed in the first week but the surveyor did not attend our call and the company also didi'nt responding regarding my case when i go to the office of bajaj allianz insurance in meerut 3-4 times regarding my case now 2 months are gone for my case and there is no progress from the company and there was accidental medical expense covered in my car insurance and they are not giving progress in this case. So, please provide my idv value of my insurance and accidental medical expense which is covered in the insurance..

Respected,

I am sivendran nair .Our main problem is that our insuranced AC is having problems, the grill is damaged and cooling problems are also there.I am frustrated of sending and calling your customer care(bajaj customer care) .It is not the first time, its been multiple times I am requesting to solve the same problem.
I registered multiple complaints but no response till today.It's been more than five month!.Is our problem so silly for you?or you have the intention of not solving .Either way you have annoyed me so long.
Every mail you reply back doesn't give a beneficiary answer or you are not even reading the whole mail properly.you would have read that then you must be knowing that how tired, frustrated, confused and angry I am now.
In my mails that are send to your official gmail ID ew.[protected]@bajajallianz.co.in
I have told you all the conversation i had with your customer care unit.still after that there was not even a proper reply and the mechanic you send, had never called me afterwards.In short I am in the situation of no help . i called you again customer care(bajaj customer care) on 31/10/2017 and talked to him for 11 mins, he said he had registered the complain but no one came to solve our issue, not even the previous mechanic called.I am really tired of this.Are you and your unit playing with us ?If this would have happened in hot climate, do we have to wait for you ?.even after all this we didnt loose our patience and continued calling your customer care, this time I talked directly to you pro- supervisor Mr. Ravi kumar on[protected] at around 2:40 pm and even then with the same daily dialouge for only saticfing us, he said our problem will be solved in 24 hrs and gave me a complaint no. -OC[protected] . Really no response even after talking to your pro-supervisor.Again to know is our problem been handled i called on[protected] and talked to call centre Mr.arshad, he again gave me complain no.[protected].what is it, i dont understand is this a joke?everytime i call you(bajaj customer care) give a complain no..we are frustrated and tired.my insured assert serial no. is [protected] and insured assert invoice no.-SPREET 0538 and policy number-OG[protected]-00019422.
After reading this I wish you get to know our pain and please tell us the reason why your delaying it so much.waiting for your proper answers .please send us to my gmail id [protected]@gmail.com.
your's faithfully

Sivendran nair
Address:- Flat no.-519
Gomukh apartment
Kaushambhi, Ghaziabad, U.P
Pin code -201010
Date:-14/03/2018 Phone no.-[protected]

Hi team,

My policy id is [protected] (Invest gain) for bajaj allianz. I have paid premium of 50000 for 2 years.
Policy term is of 5 years. Sum assured is 100000.

Now policy is going to be matured on this month and i verified the maturity amt with bajaj allianz team. Maturity amt is 111767 out of which i have paid 100000 as premium.

After 5 years for 100000 premium amt, i am getting only 11767 only.
Bajaj allianz customer care is saying that agent has given wrong info at the time of selling this policy. Agent is saying that he dont know why bajaj allainz
Is doing such thing.

Requesting you to please check this.

Regards,
[protected]
Abhay. [protected]@gmail.com

We had taken policy from bajaj allianz for toshiba tv regarding any faulty error repair and replacement but with deep pain and anguish i have to say that the service of bajaj allianz is so pathetic and they are harassing customers like anything
They had made an initial survey in which they had commented that this is a speaker problem but now no final report is being received for the same
Also their has been no receipt of any call
Since then due to which we are facing so much problems. I would like to request the intervention for the resolution of the problem and also would like to appeal that bajaj allianz is not a trustworthy organisation and one should not trust them
Poor service

Regards
Nitin sharma
[protected]