Bajaj Allianz Complaints & Reviews

I am trying to get the ncb letter for my old car and customer care told me to email and email is not working it is bouncing back, check below message.

Date of incident :[protected]
Client number :

Address not found
Your message wasn't delivered to ncb. [protected]@bazazaliance.co.in because the domain bazazaliance.co.in couldn't be found. Check for typos or unnecessary spaces and try again.

I have policy for maruti-800 car with no gj-01-hf-7102 since april -2004. Now i want to want to buy a new car by selling this car. So i need certificate as i have not claim any amount against this policy no. No:48876638. So please release ncb certificate as soon as possible so i can get my new car with ncb certificate benefit.

Please do the needfills

Dear Team, I was working in Bajaj Allianz Life Insurance Company Ltd. previously and resigned from the organization in 2007. I was not able to transfer or withdraw the PF amount even after multiple emails to [protected]@balic.in. I had also sent physical forms in 2010 to PF Helpdesk, HR dept, BALIC GE Plaza, Yerwada, Pune - MH - 411006. I did not get any response and till date the same is not closed. My Employee id was 31820. My email id is [protected]@yahoo.com. My contact no is [protected].

Hi,

I have raised a complaint on my air conditioner which was not cooling since 14th april, yesterday technician visited and asked one day's time to get a condenser and get it repaired, to my surprise i called him today he is unnecessarily delaying it.

Please look into the same.
My claim number is -4c[protected]

Technician number is - [protected]
My number-[protected]

Regards
Baijnath dubey

I bought panasonic ac along with extended warranty from bajaj allainz for three years. First two year warranty was from panasonic only. Bajaj allainz warranty was after panasonic.

I logged one complaint (#oc[protected] on 1st april at 11:00am to bajaj allianz.

Their engineer visited on 4th april. After that there was no update. I followed-up with their support team till 16th april and there was no update.

On 18th april i wrote a mail to [protected]@bajajfinserv. Inbajaj to cancel the policy as they are not able to provide the service.

I got the response that policy cannot be cancelled but they have not tried to answer that what is happening to my complaint.

Today is 19th april and my issue is still open.

Never buy any product from bajaj as they are not have any intention to provide service.

I am so frustrated that after paying the full payment i am not getting any service.

Sanjay
M-[protected]

Hi friends!

Please see the attached video clip -

https://youtu.be/EcWfjcMTCGE

https://www.facebook.com/ForgedPolicy/videos/[protected]/

I am sure you all are doing well; i am here to warn you against an insurance fraud as we are insured and we hold certain insurance policies.

The managing director of bajaj allianz is the master mind and has hatched this insurance...

I gajanan balki having membership no -[protected] wants to complain that you did the fraud with me by not telling changes in the policy and i am not satisfied with this policy. It cost me so much loss. I am very disappoint with your policy. It was promised to give me 66000 on the basis of 8% interest mention in the policy before which was removed (Don't know when) and i got only 46, 499 which is also i haven't received in my bank account. So, kindly see through this matter and try to resolve and reply as soon as possible.

By
Gajanan balki

I have purchased bajaj allianz car insurance last month 24th march 2018 but still i have not received my insurance hard copy.

I have sent email on below mentioned email id.

Head. [protected]@bajajallianz.co.in
Trupti. [protected]@bajajallianz.co.in
Priyanka. [protected]@bajajallianz.co.in

I have received reply from them that your courier has dispatched and then they have sent courier snaps which shows dispatched, but still i have not received my insurance hard copy, i have checked at my end including my apartment letter box.

Policy no. Og[protected]-00134694

So i am requesting to you please provide hard copy of my insurance on priority.

Thank you

Regards
Prachi / abhijit

I have been a loyal customer and have consistently renewing my motor insurance from past 5 years only with bajaj allianz without any delay.
There has been no claims so far. My current policy had expired on 23 dec 2017 and i was out of country during that time.
Neither i have received a reminder on my mobile number nor a call and not even an alert in an email about policy expiry and also about renewal. Now that i am trying to reach the bajaj allianz for renewal with ncb, they are behaving very rudely and experienced utter dis satisfactions. Being loyal and regular costumer, my time and money is not valued. Renewal with ncb has been declined and no customer friendly conversations. Please do the needfull!

Date: wednesday, 11 apr 2018,
Subject: query
Respected concern,

I’m pankaj rana one of your valuable customer, i need to discuss about my registration number hr 26 dk 3098.in reference to the zero debt policy, i’ve questions?

As this above mentioned registration number is for my four wheeler (Scorpio), my car was met with an accident on date:- 18.03.2018, due the same lots of parts were damaged, i’m a zero debt policy holder and one of your agent (Kishor) has came for survey and told me that which parts are repairable we won’t replace them. Is this fare enough?

As one of my alloy wheel and dashboard is also damaged i’m really expecting replacement for the same, if i really need to repair my damaged parts in accident, than why should i will spend my hard earned money on zero debt policy insurance, if it’s about repair so that can be done some where out side as well either i can opt for a normal insurance as well.

If i’m spending some money so i’m doing that for some worth, and if i’m not getting the benefit for the same so my spends are worthless. As this is my first claim and i’ve gone through with the t&c as well over there also you haven’t mentioned that if damaged part is repairable so it won’t be replaced. On behalf of a same i had also called up to the customer care some mr. Raj picked up the call from pune, he also confirmed that you’ll provide a full replacement for a damaged parts in zero debt insurance policy.

So i really don’t know why that person (Kishor) neglects that, in accordance to my zero debt policy i’m just expecting the replacement of my damaged parts.

Kindly help me to fix it, waiting for your positive response.

Thanks & regards,

Pankaj rana
Contact no:- [protected]

I have purchased a daikin 1.8 inverter ac from jeevanjee plaza, new delhi during may 2016 through bajaj finance and taken extended warranty from bajaj allianz. I have given a compliant (Comp no. Oc[protected]. After a lot of attempts i could make a complaint through your agent. Your technician came after a week on 7th april and a brief checkup he said he would return on 8th with r32 gas as it is out of stock on that day. Nobody turned up till now. No phone is working on your site. Either always busy or otherwise. Kindly look into the matter and resolve the matter. Thanks. Rajeswari

Dear Team,

I just received a sms from BJAZGI, that "Dear customer, Your payment of Rs. 22, 084 for Transaction Reference No [protected] has been received by Bajaj Allianz and your policy is being processed. Thank You!"

Could you please explain which policy i have purchased from you. This is something serious, as i am using DND service and still getting unwanted n annoying message from you.

Regardsbr...

I would like to bring to your attention that, my Car Maruti Alto 800 (TN-11-E-1783) smashed a dog near Villupuram. I contacted Maruthi Road Side assistance and they adviced not to drive the vehicle as few parts got damaged (Radiator, Fan & Motor, AC Condenser, Grill (Inside the bumper), Right Head Light).

They suggested to tow the vehicle to Chennai which costs around 7000/- for towing. I believe the total cost of the parts itself, come around 9000/-, but I have to spend Tow cost of 7000/-. This is due to the unavailability of the service at Villupuram which is also one of the big town. I did not opted the Towing option. Hence I came to Chennai and got the spare parts and Maruthi Authorized distributor and changed the parts with the help of local Mechanic at Villupuram and brought the vehicle to Chennai.

I have submitted all the bills and photos. Even after the Bajaj Alliance Chennai branch is not initiating the claim and telling photos are not sufficient. But they are not sending the mail officially that photos are not sufficient, This is the way they are misguiding and treating the customers. If they have real problems that photos are not sufficient, they can send a mail know.

The service is very worst and hence planned to raise the same to Ombudsman and proceed towards consumer court on the same.

Bajaj allianz has on its own not inculded NCB due to me for renewal of car insurance.i do have mail confirmation from bajaj that i havenot received any claim.
COPY OF MAIL
Claim no - OC[protected]-00012304 / issue id[protected] / 17.10.2017
Inbox
x

Ujwala Naikodi/Ho-Direct Marketing/Call Center/General
01/11/2017
Dear Sir/Madam,

This is with reference to your complaint regarding claim and NCB query

We have been informed by our Claims team that this claim will not affect NCB of the policy

Kindly let us know if you are satisfied with the resolution provided.

In case you are not satisfied, kindly let us know the reasons for the same.

Thanks and Regards,

Ujwala Naikodi,

Grievance Redressal Unit,

Bajaj Allianz. General Insurance Co. Ltd.

Any Landline/Mobile:[protected]

On 29.03.2018, i have remitted premium amount of rs.11818/- in respect of the above policy through online using debit card. I have received a message thatrs.11818/- has been deducted from my bank account, but till now
Not received any confirmation reg. Receipt of payment. On inquiry customer care informed that "not received the payment"hence i am seeking your help for solving issue either i have to return back the amount or confirmation receipt of premium payment.

K. A. Abaraham
[protected]

I have purchased insurance for my vehicle in oct'17 through policy bazaar. Car and rc were then in my employer's name. Subsequently on receipt of rc card in my name, i have requested bajaj allianz for name endorsement.
As and when requested, i have submitted :-
1) updated proposal form.
2) new rc card in my name
3) noc from the previous owner
4) copy of earlier insurance policy.
Vehicle inspection video uploaded on 6th jan 2018, and acknowledgement sms recd from policy bazaar with inspection id ref.
Also received an acknowledgement sms from bajaj allianz for payment of rs.57/- with transaction reference no. Dt. 09th feb 2018.
As hyperlinks received for payment of rs.57/- from bajaj allianz and policy bazaar were not secured, has been done by team lead of policy bazaar.

Since then both bajaj and policy bazaar have been dily dalling name endorsement.

This is to inform you that i had paid rs.3145/- on 02.10.15 to bajaj allianz general insurance company limited being premium for extended warranty for 2 years for my laptop. But in spite of passing of considerable times, they have not sent me policy bond as yet. Since my laptop is giving trouble, i have personally visited their office several times and requested them to issue policy bond and also made several correspondence to this effect but to no effect.in view of the facts stated above, i am attaching herewith all the correspondence along with their reply and few documents such as receipt etc. Which will speak of it self. Kindly look into the matter seriously and hope that i shall not be deprived of principles of natural justice from your end.

Sanjeeta das (Mobile: [protected])
Email id : ms. [protected]@rediffmail.com

Sir aajse 10 saal pehle mene jab policy li thi tab mujhe bataya gaya tha ki ye policy single premium vali he. Mene agent ki baat man kar policy li par vo polycy galat bech gaya. Aaj me usse mila to voh keh raha hi ki mujhe upar se policy ke bare me yahi bataya tha ki policy single premium he. Sir in 10 saal me mujhe na to koi call aaya na hi koi khat aaya. Aaj jab meri policy ki muddat khatm ho gayi he to mene jo payment diya tha usme bhi 10000 hajar kam mil rahe he. 10 saal pese rakhne ke baad ye yuva he mete saath

My self kmp narayanan, i had buyed the bajaj allianz policy (Policy no :[protected]) on 20-nov-2007 with a premium of rs. 30, 000/-. The representative which came from bajaj allianz told us that the amount will get doubled in every 3 years according to market value and even told us that the company will contact us if there is any variations in the market.
However neither the company contacted us thereafter nor the representative came back to tell us regarding the market variations. We are in trouble now, we waited for 10 long years considering that someone will contact us. However we were disappointed hearing to the online message. We contacted their online number to check regarding this policy. It was disheartening to hear that the amount which was promised as double is now reduced than the premium amount. I was getting only 29000 back which was not at all acceptable.
Please refund back the amount you took from us with an interest of rs.3, 00, 000. As that money was kept to put in nsc that time so that it would have been beneficial to me today as i got retired.
Request you to refund the money as soon as possible.
Thankyou.

My vehicle bearing reg no. Jh02ak1328 had stolen on dtd. 24/12/2017. I made an fir in police station of barachatti, gaya, bihar on dtd. 25/12/2017. I locked a complaint to bajaj allianz against policy no. Og[protected]-00001823 even and requested them to paid the insured idv of vehicle. But they are investigating only. Till now i have not received any payment of vehicle's insured amount from bajaj allianz.

Please do the needful. I belongs to the medium class family and dependent of my livelihood on the driving of my vehicle. Vehicle was purchased on loan amount, hypotheticated by m/s. Cholamandalam finance. Still, i have to give the installment amount to financier.

1) i have paid the premium amount for my policy with bajaj allianz on 22-jan-2018 and got the receipt.
2) after that, i received sms from bajaj allianz almost everyday stating to pay premium before 15-feb-2018. And ignore if already paid.
3) and i ignored that as i had paid already.
4) on feb 15 there was two attempt to (One after the other) to deduct money from my account through ecs.
5) since i did not have enough money in the account, the withdrawal attempt failed.
6) due to this failed attempt, the bank has deducted money from my account citing cheque bounce issue.
7) i have raised this issue on 16-feb-2018 to bajaj allianz through email
8) when there was no proper response in the subsequent days, i have forwarded the same to [protected]@bajajallianz.co.in [protected]@bajajallianz.co.in successively, yet to no avail.
Its now 34 days since i have reported this issue.

To summarize
1) i have reported the issue through email on 16-feb-2018
2) the issue got registered on bajaj allianz portal only on 21-feb-2018
3) i have received the complaint number: 71571160 for tracking.
4) it says the tentative date of resolution as 3-mar-2018
5) when i followed up with the customer support on 21-mar-2018, there was no information update available (Neither a resolution nor a date for resolution)
6) the issue is still in pending status in grievance tracking portal.
All this because of the issue with bajaj allianz in updating their database properly.
I have brought this to the notice of [protected]@bajajallianz.co.in and [protected]@bajajallianz.co.in again on 21-mar-2018.

Not even an acknowledgement from bajaj allianz.