Bajaj Allianz Complaints & Reviews

I don't have o-pin then how i will change my address in online. If click forgot o-pin it states it will mail to your address. Then in this case how to change address in online. Service is very bad.

Their should be negative marking for this company i could give. From past five year paying payment monthly rs 1500, paid 91500, return is rs 83030.in document given after 4yrs no penalty however they will pay my principle amount with approximate 8 - 9% but i am not getting my principle amount.

If need to contact call me [protected].

Hi,

I am writing this email against a query of my life insurance policy. The policy name is super cashgain silver and the policy number [protected]. As per the policy, this year i was supposed to get money back and neft payment was done from your end to my hdfc account as per the record. But unfortunately, my hdfc account has been closed, as i was not using it from past few years. Hence, i visited the nearby bajaj office on 17-july-2017 and updated my bank details to the existing one (Syndicate bank).

I visited your office again on 31-july-2017 to know the status of query and got to know that the query was closed without even completing it. I did ask them to reopen the query number 68014208, recovery against wrong neft payout. Now it's been more than a month and still i have not received my money. Few weeks back received a call from finance team saying that this will be solved with in few days. But, everytime when i call up customer care, they say it's been escalated and it will take a week to process.

I kindly request you to look after this issue and do the needful asap. Can you please let me know when can i get my money back!

Thank you,
Shobhana

Dear sir/madam
With reference to above i harminder kaur has my insurance from your firm. On date[protected] i came from ludhiana and on way to firozpur a dog came in front of my car. I slow down my car at same time swift car hit me from back side. On 22-08-17 i approach to your surveyor sh. Gaurav sharma
Regarding the accident. He rang me on 30.08.17 and told me that the repair is going on. When i enquire from him regarding repair, he told me the claim issued to you only from back side. He did't take permission nor told me regarding the repair while he told the mechanic for repair without any discussion with men. When i asked him for the front side claim, he totally refused and asked me that we give claim for one side, while my insurance covered under dip to dip policy. When i asked him whether he read the claim form he said he did't receive yet. My query is when he did't receive the claim form how he will decide the claim first, second when i rang him he totally misbehave with me being a lady and then my husband sh. Jagjit singh gone to his office he misbehaved with him too and asked i will give you only this claim only. Please look in to the matter so that i can get my claim properly or otherwise i will go to consumer court to get my right.

In waiting of justice
Harminder kaur w/o sh. Jagjit singh
Owner of ertiga pb-05ad-0725
Mobile no. [protected]

I have done online payment of my motor insurance policy on 22/08/2017, but i have not received hard or soft copy of my policy after lot of complains to your customer care. I got no. Of my policy which is og[protected]-00046370.

Again i am requesting you to please send me the soft copy of policy to my mail id asap as my existing policy is expired and i m not able to drive my vehicle without policy.

Kindly save me from this mental harassment and financial loss.

Regards

Worst company, poor service, silly reasons, no responsibility after taking the policy.

I took policy more than 1 month back.. Till date i didn't receive the hard copies of the same. Everytime, they are saying "i will get the document within 15 days, since they are using firstflight courier.. Till date no one contacted from bajaj allianz or firstflight courier about for undelivered reasons

My policy # og[protected]-00010761

I have made the premium payment as per proposal number 72894972 on 7th august 2017 for product 4014 - my home insurance - all risk policy. The total premium amount is rs. 3769 (Receipt available).
Bajajallianz has not provided the policy till date (30th aug 2017) even after follow ups. They are not responding to mails regarding refund of the payment amount.

Policy no.- hba/00455065
I don't know how to even write sir/madam when your staff is not even know how to talk to clients and handle. With due respect i would love to bring to your notice that surveyor mr. Praveen kumar verma mobile no.[protected] thinks, he is paying for all the damages and terms covered in policy. Please make him clear that we have made our policy deal with bajaj|allianz not with him. I made claim for damages fine its his duty to survey the vehicle and pass the claim according, no issue but there should be the last process pass the claim i mean whyyy are you doing this with coustomers coustomer is not fool it just he dosen't even consider his time worth wasting on getting what he was promised to get i would have also done the same and even i did in my last claim its second time i registered for claim i was ready for same treatment but thisss time literally it seemed i was joked!!! I had several damages i am well aware some might be comsider some not and my damages we not like hard to understand disgest there was a very little black line on my car side mirror which i mentioned in the claim not even expecting that i'll get anything for this and wow knew what happend to me last time this time i made a call in advance, on the day of inspection, the next day mr. Praveen asked me how these damages took place he listend whole incident 4 to 5 times and was just simply wasting my time and i don't know whyy he could not see the bumper hits, car door hit and rear bumper hits he passed the claim for the side mirror👏👏👏 wow my car is standing workshop for past 3 days and would take another 2 days for this massive repair is he going to pay my worth of time i wasted and what i sufferd without my car. I am literally shocked pass or don't pass plzz dont make the coustomer feel he is being joked and there should be a rule to tell the coustomer the reasons due to which he could not get what he was promised to get and why his claims are not considered. We all coustomer can understand if we are made to, leaving us with lack of information and such stuff is what make coustomer take such or bigger step towards company. We can afford to get a car then we can afford its repairs tooo then why making us feel that were joked or "aahsan" is being done on us. Nothing would have made me write this but the feeling that i have been joked by some praveen.

Dear bajaj allianz team,

It's been almost 2 weeks that my car is being at hyundai distributorship due to claims being pending.

My policy no. Is hbz/11382622

Some confusion has been there regarding the same.

As i have a car on my name but being driven by my friend and few days back in an incident car broke down, i have furnished the rc, insurance and dl copy of friend who was driving but they have received some false complaint and on basis of that they have held my claims and now distributor is not handing the car.

Now they are asking for my driving license which i do not pose for 4 wheeler and i do not drive the car.

If there was issue in clearing the claims then work should have held and i have got it done outside on payment basis but now when work is finished and car is ready so they are raising an objection.

Request you to please support in the case and get my claim resolved so that i can be a happy customer being associated with your organisation.

Thanks & regards
Uday kaundal

Hello sir/madam,
I had been purchased the policy from bajaj allianz life insurance corporation company. It was yearly premium 10, 000 (Ten thousand only) (Unitgain), i was asked to pay only three years premium respectively (10000x3years), remaining premium need not to pay. After completion of that policy (10 years) i would get more then 2.2 lakhs but i surprised by knowing the maturity amount rs. 38, 947. I am getting only 8, 947 rupees extra for 10 years. If i simply deposit the 30, 000 for fd in any bank i would get more then 1.4 lakh but these people are cheating to customers and not paying the maturity amount after completion of the policy. Please let me know if i can take any action against these cheaters
I have raised complaints against bajajallianz but irda & bimalokpal people are not taking any action against them. If these are silent like this obviously these companies do cheat customers without any fear as they want. Mentioned below earlier raised tickets at bajajallianz numbers for your ref.
65570999, 66048752, 67743986 & 68305545 i'm not getting any solution from many months. You can contact on my email id
Your
Faithfully

Dear bajaj allianze,
I had register my complain in bajaj allianze in april (Claim id - oc[protected][protected], (Issue number[protected] then may and also 22th august 2017 (Request no.[protected], its been almost 5 month i haven't got the solution of voltas ac, many time i have been called your customer care also mailed you but always telling me that your issue will get resolved and our engineer will come and solved the problem.in august only two person come and check ac and said that we will come again and solved the problem, again i called many time to him but they said that we have order of your ac parts when its comes then we will change, i don’t understand that which product are coming from 5 months.
After sales your bajaj allianze service is very poor and you are cheating the indian people, if you can’t solve the problem then please not selling these type product to consumer. Your service is too bad i never expected that bajaj will do this. I will never ever extend my warranty period from bajaj allianze again and in future i’ll purchase any product but not bajaj & will make sure that non of my circle do the same mistake which i had done by taking an extended warranty from bajaj allianze
I may request your to look into this issue seriously & on priority, if you want to harassed me again then i have no option rather than going to file consumer case against bajaj allianze.

Reg. Mobile no.- [protected]
Claim id oc[protected] 00000023
(Issue number[protected]
Request no.68319740

For motor car insurance i paid rs 7809 on line below details of payment

Done on 12 august,

Till date policy not recieved, and customer care poor response.

Proposal number: 73025676 for product 1801 - private car - package policy. The total premium amount is rs. 7809 only. Kindly click on below link

Online payment received successfully for proposal number 73025676.
Kindly note the unique transaction no for your reference 2748342
Kindly note the receipt number[protected]

Dear sir, i had a insurance policy for my car maruti ritz uk07 ar 5300 with bajaj allianz and due date is pending on today 23rd aug'17. I had made a payment of rs. 6017 on 22nd aug'17 through online for policy renewal. But yet to received the policy document. Talk many times to customer care and their branch but nobody is able to provide solution although they are agreeing that amount has been received. Now i don't have the clarity for the policy and where is the problem. Without insurance i can't drive and i don't have any clarity when i will get the same. I need full refund of my amount. But bajaj allianz is not sure how much amount will they revert.
Contact no. [protected]
Subodh bhatt

I bought the bajaj discover 100 t on feb 2014. Its just been 3 years and the front alloy wheel got cracked. Why do you provide bad quality wheel? Would you be responsible if a customer is riding and had a breakdown in the middle of the road n injured himself? Is there no gurantee that your company made is safe to ride for at least 6-7 years? Kindly look into the matter as it will be good for the company as well the customers.

My honda mobilio regd. No. Is od02aa1890. My bajaj allianz insurance no, is hba/00453494 done at highway honda bbs. Last time on jan, 2017 when i claimed for damages with police station diary it took more than a week to settle partially. Again now i claimed for damages on 17.08.17 your man is denying for some unknown reasons. As i have paid fully i should get caim. Now i feel harassed and being cheated. Why shall i be harrassed and bear with mental agony. I request for settlement of genuine claim.

Hello team,

I had register my complain in bajaj alliance on 23rd jul 2017 its been almost 1 month i haven't got the resolution every time when i called to you customer care number they always gives me a new number saying that your issue will get resolved just give a call on that number, every time when i call concern person vishal & kishor disconnecting my call. Refund had been initiated to me from your side & kishor had told me on 16aug 2017 that our executive will come & collect the cancelled check & pan card copy within 6 days your amount will get refunded in my account. Today is 19th executive didnt came after that when i calling to vishal & kishor they are not answering my call. After sales services is too bad never expected a brand like bajaj will do this. I will never ever extend my warranty period from bajaj again & will make sure that non of my friends circle do the same mistake which i had done by taking an extended warranty from bajaj.

I may request your team to look into this issue seriously & on priority or i had no option rather than going to consumer forum. I had already given you my claim id in subject line my registered mobile no is [protected].

This is been understood that we have not followed a proper process of claim approval.
Initially approval was given only for bumper & fog lamp.

As described in claim format and discussed in multiple calls with you & mr. Anil yadav further addition of front windscreen was done.
Still right fender & door approval is pending. It seems like a negotiation shop where you have to push for ever part to get approved.

It is a horrifying experience with bajaj allianz where professionalism is totally missing. There is no proper communication nor there is any explanation provided why following items were rejected. Even while discussion this was made me feel like that my dignity and honesty is questionable.

Reason for damage on right fender and right door is already provided, if exact cause is to be described than i am sorry to say no one in world can do this as impact was so strong that practically its not possible to make out what caused it. It can be divider of the road or actual dog which collided with car.

I was renewed my motor insurance to bajaj alliance, i used the payment link through my email, when the payment finished the amount is charged to bajaj alliance but the result is failure policy is not generated.
So my frst payment failed and second time payment policy issued,,
Policy ref no : og[protected]-[protected].
So kindly i request you to refund to the policy amount.
I attached the scanned copies also.

Dear bajaja finserv

No reply from babaj finserv team from termination i request almost daily to bajaj finserv team but no reply from your team a i want terminate my extended warranty policy in this month
Already mention in my mail i want termination of my led tv extended warranty due unsatisfactory policy wording related led tv warranty. Hope you help me complete this termination process.

My child policy nom is og[protected]

Hi i called for renewing 2 polices for my dad and mom which supposed to be renewed from 9 aug 2017 to 11 nov 2017. I paid in full online. V when i get the policy it was a new policy not renewed and i got only one policy for my dad with a wrong name and wrong dates which is from 14 2017 to 11 nov 2017.
No policy is issued for my mom. And when i called the customer care they ask me to contact the the branch. And the operators donot know the time they take to fix the issue.

Hi,

I have taken Serve shakti surksha product while opening account in CitiBank. I paid 1500rs/month premium . Today I want to know what is the status of above policy. So I tried to connect to customer care pune[protected], but I unable to connect it. I need information of my policy amount and account statement .

Policy Number:- [protected]
Policy Holder Name :- Padmaja Yadav