Bajaj Allianz Complaints & Reviews

For motor car insurance i paid rs 7809 on line below details of payment

Done on 12 august,

Till date policy not recieved, and customer care poor response.

Proposal number: 73025676 for product 1801 - private car - package policy. The total premium amount is rs. 7809 only. Kindly click on below link

Online payment received successfully for proposal number 73025676.
Kindly note the unique transaction no for your reference 2748342
Kindly note the receipt number[protected]

Dear sir, i had a insurance policy for my car maruti ritz uk07 ar 5300 with bajaj allianz and due date is pending on today 23rd aug'17. I had made a payment of rs. 6017 on 22nd aug'17 through online for policy renewal. But yet to received the policy document. Talk many times to customer care and their branch but nobody is able to provide solution although they are agreeing that amount has been received. Now i don't have the clarity for the policy and where is the problem. Without insurance i can't drive and i don't have any clarity when i will get the same. I need full refund of my amount. But bajaj allianz is not sure how much amount will they revert.
Contact no. [protected]
Subodh bhatt

I bought the bajaj discover 100 t on feb 2014. Its just been 3 years and the front alloy wheel got cracked. Why do you provide bad quality wheel? Would you be responsible if a customer is riding and had a breakdown in the middle of the road n injured himself? Is there no gurantee that your company made is safe to ride for at least 6-7 years? Kindly look into the matter as it will be good for the company as well the customers.

My honda mobilio regd. No. Is od02aa1890. My bajaj allianz insurance no, is hba/00453494 done at highway honda bbs. Last time on jan, 2017 when i claimed for damages with police station diary it took more than a week to settle partially. Again now i claimed for damages on 17.08.17 your man is denying for some unknown reasons. As i have paid fully i should get caim. Now i feel harassed and being cheated. Why shall i be harrassed and bear with mental agony. I request for settlement of genuine claim.

Hello team,

I had register my complain in bajaj alliance on 23rd jul 2017 its been almost 1 month i haven't got the resolution every time when i called to you customer care number they always gives me a new number saying that your issue will get resolved just give a call on that number, every time when i call concern person vishal & kishor disconnecting my call. Refund had been initiated to me from your side & kishor had told me on 16aug 2017 that our executive will come & collect the cancelled check & pan card copy within 6 days your amount will get refunded in my account. Today is 19th executive didnt came after that when i calling to vishal & kishor they are not answering my call. After sales services is too bad never expected a brand like bajaj will do this. I will never ever extend my warranty period from bajaj again & will make sure that non of my friends circle do the same mistake which i had done by taking an extended warranty from bajaj.

I may request your team to look into this issue seriously & on priority or i had no option rather than going to consumer forum. I had already given you my claim id in subject line my registered mobile no is [protected].

This is been understood that we have not followed a proper process of claim approval.
Initially approval was given only for bumper & fog lamp.

As described in claim format and discussed in multiple calls with you & mr. Anil yadav further addition of front windscreen was done.
Still right fender & door approval is pending. It seems like a negotiation shop where you have to push for ever part to get approved.

It is a horrifying experience with bajaj allianz where professionalism is totally missing. There is no proper communication nor there is any explanation provided why following items were rejected. Even while discussion this was made me feel like that my dignity and honesty is questionable.

Reason for damage on right fender and right door is already provided, if exact cause is to be described than i am sorry to say no one in world can do this as impact was so strong that practically its not possible to make out what caused it. It can be divider of the road or actual dog which collided with car.

I was renewed my motor insurance to bajaj alliance, i used the payment link through my email, when the payment finished the amount is charged to bajaj alliance but the result is failure policy is not generated.
So my frst payment failed and second time payment policy issued,,
Policy ref no : og[protected]-[protected].
So kindly i request you to refund to the policy amount.
I attached the scanned copies also.

Dear bajaja finserv

No reply from babaj finserv team from termination i request almost daily to bajaj finserv team but no reply from your team a i want terminate my extended warranty policy in this month
Already mention in my mail i want termination of my led tv extended warranty due unsatisfactory policy wording related led tv warranty. Hope you help me complete this termination process.

My child policy nom is og[protected]

Hi i called for renewing 2 polices for my dad and mom which supposed to be renewed from 9 aug 2017 to 11 nov 2017. I paid in full online. V when i get the policy it was a new policy not renewed and i got only one policy for my dad with a wrong name and wrong dates which is from 14 2017 to 11 nov 2017.
No policy is issued for my mom. And when i called the customer care they ask me to contact the the branch. And the operators donot know the time they take to fix the issue.

Hi,

I have taken Serve shakti surksha product while opening account in CitiBank. I paid 1500rs/month premium . Today I want to know what is the status of above policy. So I tried to connect to customer care pune[protected], but I unable to connect it. I need information of my policy amount and account statement .

Policy Number:- [protected]
Policy Holder Name :- Padmaja Yadav

I called customer care on 3rd august and asked for the process to surrender the policy, then they updated me that they have not received my premium for june and july 2017. Same day i have shared the email with my bank statement of both the months.in the auto generated email it is mentioned that you will receive and update within 24 -48 hrs. But it's been 11 days i have not received any update (Even after sending the reminder email). Reference no of my email is 68104369.in last 11 days i have called the customer care 4-5 time but every time i they said that it in process. If it in process and i have shared all the relevant documents then why are they taking so much if time to revert and nobody is ready to provide the tat (Turn around time) to resolve my query. It was not expected from such a reputed company as bajaj allianz is a big brand. I request you to please resolve my query as soon as possible as i need to surrender my policy because of some personal reasons. Try to understand the situation and revert urgently

This is in view of my Bajaj Allianz General Insurance Rating Letter for Health checkup for appointment code HCO81796892 dated August 7, 2017

The ECG report of the rating says LAD. However, the impression of the ECG from Quadra Medical Service Pvt. Ltd dated August 8 2017 gives me a normal ECG. Please see the attached reports from Bajaj as well as from Quadra Medical Services Pvt. Ltd, Kolkata.

For your information, the gentleman who came to do ECG representing Bajaj in my house did not have a proper machine to do ECG. Continuously, the leads were opening. He did not look like a trained person to do ECG. Quadra Medical Services Pvt Ltd, Kolkata being a reputed diagnostic company, their report can never be wrong. Therefore, I would suggest that you reconsider the ratings given by Bajaj. I have already paid the premium amount and I request you to give me answer before I send you the approval. Indrani Biswas

My father bought a 5 year life insurance policy on 2nd march 2012. Policy no. [protected], which got matured in march 2017.
All his kyc details has already been submitted in your branch on date 25th april 2017 and 15 july 2017.

Sir, my father still have not received the maturity amount in hg bank account. Whenever i called customer care they said they have sent the cheque to the bank but the bank has not received any cheque till date.

I asked from your cc to share the detail of cheque but they denied.

It is very disappointing that your insurance company charges extra for delay in installments but there is no rule for delay in final maturity payment.

Sir please look into this.

Policy no [protected]
Name - mehar chand
Installment 10000 per annum
Policy holder no.[protected]
Date of birth - 18/07/1954
Date of commencement - 9/03/2009
Date of maturity - 03 march 2017

Reference to a mail follow up, telephonic. Tried all the modes but i would like to share the service which is call worse or should i say pathetic.

Its been a month that i am struggling to explain a small basic issue, but afraid that no one is sensible enough to resolve neither has that courtesy to call back.

Every time i get a mail assurance and the same policy copy is been forwarded to me which needs a rectification.

Am tired of such unethical and casual response from customer service and the manager who doesnt even bother to resolve. I understand that they have sold the policy and the job would have end. Happily enjoying the target and incentive. All at the cost of my hard earned money.

Issue: recently taken a health insurance and the nominee details are incorrect.

Policy number :og[protected]-00000789
Name : shiju
Mobile: [protected]
Email: [protected]@yahoo.com

This policy surrender request i send to the customer care in the month of february and still waiting for responses, i am getting half information all the times, still waiting for the right documents. I am in desperate need of my money by the end of this month. And today i am getting a mail providing a different story and a physical presence mandatory information for a nri customer? The list your agent has send me is totally different from the list which i have received so far.
Your customer care already took my 7 month. I tried to contact people from here and got few calls connected in the month of june and they promised me to share documents in just few minutes and still not getting those information.
This was not my first policy with bajaj allianz even though policy returns were bad i still invested in this company as i had a good reputation with them but now i will never recommend any of my nri friends and family to take any policy from bajaj allianz. They are already looking what i am going through to get my own money back. Still due to my previous relationship with bajaj allianz i am trying here to resolve my issue speedily and clear everything by the end of this month.
Desirable resolution:
You may contact me through email and give me a time to contact you. So that i can send my final papers to someone who can cross check before sending them physically to your office, i don't want to waste the time and money to waste during the process of checking the documents.
Please enclose all the document links of forms needed for surrendering my policy number [protected], (I am a nri customer). Along with the address where i have to send the documents.

Thanks,
Anshu

We have sent 24 pcs t-shirt from bajaj allianz life insurance co. Ltd, mani square, 164, manicktala main road, 6th floor, kolkata700054. To bajaj allianz life insurance co. Ltd, e-mall, 6, c. R. Avenue, 3rd floor, kolkata 700072.
Through consignment number e[protected], dated 10/08/2017. A declaration for the same given alongwith the consignment (Pick up person).

But, the emall branch received 17 pcs t-shierts only. There are shortage of 7 pcs t-shirts.

Arrange to deliver those 7 pcs t-shirts immediately. Other wise we are going to strong action.

Incorrect idv value promised to me in my 2 year bike insurance.
I was assured 10 % depreciation in the second year of insurance of my bike.
But in the first year i'm getting idv of 50000 and in second year as per 10% depreciation, i should get 45000 idv but they are giving me only 42000.

While on the phone, it was told to me clearly that the idv would be 10% depreciation in the second year.
But due to their ill practices they have fooled me

I am mandeep kumar asst prof. A. B college pathankot.
After received the bajaj allianz policy [protected] and when i come to know that mr. Paras tuli branch manager local pathankot (Punjab) office had done a fraud with me i had given the application at the local office for the cancellation of this policy.
He has used many delay tactics to delay in receiving the application but somehow i manage to submit the same.
But still till date it was not at all cancelled.
I have even submitted the application to stop my further nach deduction of any amount from my bank account.
And for safety account and also by knowing the fraud nature of mr. Paras tuli, i have even reduced the saving limit in my bank account, so that it will not deducted from my account. But on[protected], as soon as my salary was credited to my account it was deducted.
Sir, this was my salary after a delay of two months and for my son education and other expenses but it was debited 20000/- inspite i have given application to stop/cancelled.

Kindly give justice.

I am swapan kumar mukherjee. My policy no - fba/[protected]
Customer id-[protected], car registration no-wb 16 af 1872
My car insurance policy expired on 5-aug 2017. I have already issued the cheque amounting - rs 13, 715/= (Thirteen thousand seven hundred and fifteen) on - 22-july-2017 my cheque no - 083372 from central bank of india.
But till now i have not received my insurance papers due to which i am unable to use my car on road, and i am facing this problem since 4 years.
Please solve the issue as soon as possible.

Life insurance policy no. [protected] in the name of sunila shetya has matured on 4th august 2017. Original policy, discharge form, photo identity card, ecs form with cancelled cheque and copy of bank account statement was sent to the company's pune policy servicing department on 29th june 2017 which they received on 6th july 2017. However, till today they have not paid/credited the maturity amount to the beneficiary's bank account.