Bajaj Allianz Complaints & Reviews

Very rude and arrogant behavior of the representative at the branch office city centre, durgapur, 713216 west bengal. Due to this i could not even give my premium payment. Also they are stressing on cash payment rather than cheque. They say its their internal policy. When i asked them to show me the policy they said they cannot. I need to complain to get the policy.

Upon my insisting to pay in cheque they agreed to accept my cheque but said that i won't get any receipt. Also the guard over there was very rude. Non of the employees were in uniform. So i asked the employee to show me his id so that i can know whether he is authentic or not. But he did not. And after that was not ready for cheque receiving.

I have submitted a written complain also which the were not ready to accept. I asked them to deny in writing but they won't. I had to finally take out my camera to record their denial. They the accepted my complains.

I could not submit my premium. And nor i won't be going to you branch. Also i need to know what action you are taking against them. One of the employee called himself palash shah.

Kamal nasir
[protected]

Respected sir, i have taken policy dated 30/07/2017 by broker whose code is 10035203. Firstly he had made payment through my debit card but process is unsuccessfull after that broker had made payment with his card and it was successfully done. But after few minutes my account was also debited and my balance is reduced by rs 850.00 kindly do the needfull process and refund my money.

I had purchased phillips 40 inch led hd tv and done extend warranty with baja allianz from the date of purchase.in the insurance paper it was clearly written that damage or lose is also covered in the insurance. The tv got accidentally damaged even after taking proper care. Tv has a very poor design by the manufacturer to put on stand it on top of a table. As a result the tv's led panel was broken. I filed a claim no: oc[protected]-00000904 against my policy no: og[protected]-00035456. Philips service center people came to my house and charged me rs500. They inspect and later denied to provide service to fix it. No money was provided to repair or replace the led panel. I took this forwarded to grievance department as customer support was simply denying the claim showing a cause "physical damage" is not covered.in fact in policy document "physica damage" was never mentioned, instead "damage or lose" was repeatedly mention to be covered. I did not get my service charge rs500 back not my claim money from bajaj allianz, nor they repaired my tv.

This is soumyaranjan samal, my bajaja aliance policy number is :[protected]. My policy douument which one send by speed post lost due to some postal issue. My product name is young.. Assure., and inception date is 15/06/2017. Please again send policy document to my address, if possible please send me the soft copy through my registor email.. ([protected]@gmail.com)

Sir my complaint no is oc[protected]-00006048. I purchased dakin split account 1 year ago and took the amc of bajaj instead of dakin feeling that your service is much fast and good. But now there is a gas leak problem in my ac. When i complaint regarding it your engineer come to attend the call after 2 days than he said that your problem will settle down after 4 to 5 days. Sir please tell me how come we will survive in such a hot summer days. Engineer comes from cluster service centre, dawarka. Sir please resolve my problem as soon as possible so that we may say we have chosen right insurance.

My name is nitant mishra. I have an invest gain policy running in the name of my mother. Last month i went to pay the premium at purulia branch, and i had the most horrible experience. The cashier, named tarun gorai told that he will not accept the premium as the policy is of some other branch. I told him that in customer care they told that i can submit premium in any branch. Then he started shouting and threw away my deposit slip, saying "kahan kahaan se aajate hain, bihari, khatua" etc. Then he told that i have to pay 100 rupees extra as it is not my branch. I paid the extra amount, but only got receipt for the exact premium. On asking receipt for the 100 rupees, he told that i will not get receipt of that. My sister was sitting in the branch, and he started staring very badly towards her. He then came out from his cabin and went and sat in the next chair of my sister. It was around 3 pm, so there were very less people in the branch. Then two more customers came, and finally this man went back in his cabin.
I am astonished that how can such a company employ such staff who are so rudely behaved? I am totally shocked. That cashier was wearing a shirt with the upper buttons opened, even his gangee was showing. Such a bad behavior by the cashier, that even my sister is stunned. I am going to discontinue all my relations with bajaj allianz. Pathetic company

Can i get an update on my below post :

This post is regarding the worst customer service that i'm getting from @bajajallianzelifeinsurance customer service guys.

I have recently submitted for surrendering of my policy no to bajaj allianz life insurance team members based in chennai.
Policy no : [protected]

To my utter shock, it's been more than a week since i have mailed the documents to the address mentioned to me by a customer care agent and till date, haven't received any updates regarding it and neither any of your customer care guys have responded to my emails properly.

I have initially mentioned to take this request on a priority basis and make the closure to happen atleast by the end of this month but to my utter disappointment, none of the support and customer care guys are looking into it it even though in the mail, it's mentioned as 'we will be reverting to your mail within 24-48 hours' - frankly speaking i haven't received any mails nor any updates from your people and sadly, i m the one who is making calls everyday.

For this even a request has been raised on priority basis[protected]

I have even sent a separate mail to update my bank details with attached related documents as i want the pay out to happen in the form of bank transfer.

Still, no revert for the above as well!!!

So is this customer service that you guys are providing where you are making a customer go through all mental agony and annoying till the core of displeasure with your service??!

I wanted this matter of mine to be looked upon on a priority basis.

If this is what your service is, i swear i'm not recommending your product to any of my friends or relatives, for all the dissatisfaction that i'm facing.

Please give an answer to me for the above asap.

This is with reference to claim no. Oc[protected]-00007774 agaings i10 grand magna. On july 2, 2017 at around 6:30 pm, i was at ito redlight, driving my i10 grand dl10cs7096 with my wife, my 8 months old daughter & my 10 years old nephew returning from a family function when i observed from right mirror, a white car approaching towards me. It banged onto my car creating dents & scratches & breaks the right side mirror. To save my car, i turned slightly towards left & got hit by another car which has created scratches & dents towards the left side.
I have been repeatedly calling sunrise hyundai & bajaj allianz guys & they always said that we are looking into this matter & after almost 25 days, i got a letter this week from bajaj allianz that they will give claim for right side mirror only & nothing else giving the reason that all the damages have been there before the accident. They are saying that "if there has been any scratch or dent in any of your car panel that has been reported at the time of servicing then we will not give claim for any new damage to that panel".
This is the most pathetic statement that bajaj allianz is giving to me since i am using this car for last 3 years & in delhi traffic, there could be any scratch in 3 years. And if i am paying rs 13k every year to bajaj allianz keeping in mind that my car would be secure, but after this statement i would assume that i cannot claim ever for my car since there could be any damage in any panel which i have not claimed earlier. Then why bajaj is asking to pay insurance premium every year when they are not ready to pay for any panel that has any previous damage.
I have taken this insurance after sunrise hyundai guys have persuaded me to opt for this insurance, however after waiting for almost 25 days there has been no support from anyone in getting the required claims. I am filing a consumer complaint on both sunrise hyundai & bajaj allianz & will take this matter to higher level.
Bajaj allianz is a fraud insurance company which is making there customers fool by giving such statements & sunrise hyundai is helping them to gain more customers & help nothing in getting the insurance claims.

Bajaj finserv customerid 81815320

Ok so myfirst tv had a manufacture defect.. Lg sent new one.. I realized this might be an issue as the serial number changed.. I begged bajaj finserv guys to change the serial number in my insurance policy continously after say 3 months it is done..

Come forward.. My smart tv remote is not working they are now saying the model number of my tv which seems to be a code on insurance paper is wrong and they cannot do anythong untill it is changed and my guess it would be a big lengthy process

I asked them it is something your team has written.. They are saying it might be a mistake. Now the question how come you have been deducting money for insurance for a wrong code.. When you take money these all things does not matter when they try to settle a claim there seems to be a team of experts who try their best to cancel claims.

Avoid this company.. Take amc from the manufacturers.. Shockingly when i asked the executive who visited my home initiallyon on how much time it may take to get my remote replaced.. He said it depends may take 15-20 days... Means for all these days i will listen to radio on my mobile phone. Ohh forgot it takes atleast 10mins for you to get connected to their executive

I have purchased a Hitachi ac and bajaj extended warranty as well and after 1 year my ac having some problem i have register complaint to bajaj and after 2 days their engineer visted on 19/07/17 and till date no responce from their side i was trying to call them but no responce from.their side .At the time of purchase they assured me to get reolved in 2 days now this is the promise they done .
I am suffering with them...
Please provide any solution otherwise i will file case to consumer forum
Name - HARIN BANSAL
Mobile - [protected]

My complaint i got an extended warranty from bajaj allianz for my lloyd air conditioner. The policy number is og[protected]-00000005. The policy shows that the purchased brand is lg while i purchased a lloyd ac. Today after one year my ac had some problem with the pvc board which bajaj is not willing to replace as the policy shows that i bought an lg office. This is bajaj’s problem and not mine. I have sent them original bill and they have been giving me dates after date. The complaint number given to me is 67921813 on email. Request your help to have this resolved please.
I wanted a settlement of my claim.
Thanks

My wife and i have taken overseas mediclaim policies from may 08 to october 31, 2017, titled "travel times elite". On my policy i found unwarranted "exclusions" under "special terms and conditions". I raised objection on 18.05.17, giving further information and mentioning that i have been taking such policies for 25 years without such conditions and have not made a single claim so far. 77 days of the policy are already over but no answer to my objection in spite of repeated reminders. Also, policy headed "no medical within 30 days" — a condition which was not disclosed beforehand.

This post is regarding the worst customer service that i'm getting from @bajajallianzelifeinsurance customer service guys.

I have recently submitted for surrendering of my policy no to bajaj allianz life insurance team members based in chennai.
Policy no : [protected]

To my utter shock, it's been more than a week since i have mailed the documents to the address mentioned to me by a customer care agent and till date, haven't received any updates regarding it and neither any of your customer care guys have responded to my emails properly.

I have initially mentioned to take this request on a priority basis and make the closure to happen atleast by the end of this month but to my utter disappointment, none of the support and customer care guys are looking into it it even though in the mail, it's mentioned as 'we will be reverting to your mail within 24-48 hours' - frankly speaking i haven't received any mails nor any updates from your people and sadly, i m the one who is making calls everyday.

For this even a request has been raised on priority basis[protected]

I have even sent a separate mail to update my bank details with attached related documents as i want the pay out to happen in the form of bank transfer.

Still, no revert for the above as well!!!

So is this customer service that you guys are providing where you are making a customer go through all mental agony and annoying till the core of displeasure with your service??!

I wanted this matter of mine to be looked upon on a priority basis.

If this is what your service is, i swear i'm not recommending your product to any of my friends or relatives, for all the dissatisfaction that i'm facing.

Please give an answer to me for the above asap.

Today i visited your chaibasa office in jharkhand state west singhbhum district for the enquiry purpose. But no body is interested to attend. They only told me to ask operation in charge but operation in charge was also busy in chit chat over phone. He told me wait for 2 minutes but he was continuous busy almost 10minutes and not not interested to entertain. If clients will be entertained like this, who will be interested for dealing with you.

I opened a citibank account 5 years ago, and i was offered an insurance policy (Sarve shakti suraksha) from bajaj allianz, policy term being 10 years.
With a guaranteed 8% returns, and the locking period is 4 years.
It was 1500/- per month. My policy number is [protected]. So till now i have paid 90000 inr.
But when i applied to surrender my policy the customer care representative stating that maturity amount would be only 79600 inr after deducting administration charges. Almost 10000 difference. And these deductions were not said while signing the insurance.
So coming back to surrendering policy, i have couriered all the relevant documents to the chennai address mentioned as per the process on 28th june 2017, but i have not got any notification regarding my application status till now.
Every time i call customer care they just ask me to wait.
After reading all the complaint threads here, now i am really thinking "am i going to get my money back"
This looks like a fraud company to me.
I would definitely not recommend others to buy any insurance policy from bajaj allianz.

My name is pawan dabas and my maruti alto k10 and vehicle no. Dl 4c as 1491. My claim no. Is oc[protected]-00007303. At 25th june 2017 my car is damaged by an accident. After accident, i claimed for insurance but denied by the surveyor. After that i complaint against surveyor. But my problem is not resolved. Kindly solve my problems. Last step for me i will go to court..

My name is pankaj Pargain. I have filed for a claim. Claim no. OC[protected].

This is for my car.
The policy number is : HBZ / 11422398

My mobile phone number is [protected].

I am not getting claim as per the accident took place. The surveyor told me that they can give me the claim for left fender, front bumper, and 50%of right fender however the back bumper is not covered however the back bumper was also damaged. Kindly look at this matter n approve claim for back bumper as well.

I have purchased a television fron rahul electronics and extended warranty from bajaj allainz policy no og[protected]-00280668 and complaint no oc[protected] we are facing problems from 5 days still no executive visited no bajaj customer service saying will come check then may take more days for approval till what should we do during purschasing time promised to give service wthin a day now really worst service from bajaj so please i need a help

I have taken bajaj allianz sarve shakti suraksha policy through citibank and have been paying premium for the same @1500 pm for the past 48 months. (Premium is deducted automatically from salary account)
Now i want to surrender the policy. I called bajaj allianz customer care but they were unable to furnish any details regarding what amount exactly i will be paid.

Master policy holder - citibank n. A.
Master policy number - [protected]
Policy no - [protected]
Member name - manikandan p

Hi,

This is in regards to the return of my policy. I have submitted the documents one month back and i am still waiting for the amount to be credited. Moreover i have escalated this issue to Customer care twice already and still no resolution whatsoever.

Bajaj Allianz policy number: [protected]
Complaint number : 67660149.

Worst customer service experience ever " WE are waiting for the reply from Mr K Suresh just like you " . Seriously?

Guys whosoever is reading this don't ever take policy from these guys.

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